Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

Role: Teaching Assistant & Extended Care Manager
Hours: Monday to Friday 12:00 pm - 6:15 pm = 33.25 hours (inclusive of paid comfort break)
Start date: ASAPTeaching Assistant - 12:00pm-3:00pm - Monday to Friday (15 hours)
Payscale C3-5 - Actual Salary £9,910.00 - £10,193.00 (subject to experience)
Extended Care Manager - 3:00-6:15 pm - Monday to Friday (18.25 hours)
Payscale E9-15 - Actual Salary £13,126.00 - £14,318.00 (subject to experience) (with an additional 2 paid hours per week to undertake administration; these can be worked flexibly and off site)The Headteacher and Governing Body are looking to appoint a Teaching Assistant and Level 3 Extended Care Manager from Autumn 2024 to join our team of dedicated staff. This is an exciting opportunity to become part of our supportive and friendly staff team, all committed to the success and well-being of our pupils and school community. Apply now and make a lasting impact on young lives! An ideal role for a candidate who seeks to support children within and beyond the school curriculum. Join our thriving and popular after school club - The Green House, catering to children aged 3-11 years. Our club is well-equipped with extensive resources, including Chromebooks for educational activities, a large playing field for outdoor fun, and a dedicated building designed to create a safe and engaging environment. We offer high quality professional development tailored to your individual needs, ensuring you grow and succeed in your role. Visits are warmly welcomed to attend for a tour of the school with an opportunity to ask questions. The closing date for this post is Wednesday 4th December 2024 at 12 noon. Interviews will be held on Friday 6th December 2024. Please note that we reserve the right to close this advert early for the right candidate.Please note that as this post will commence part way through the academic year (1 September to 31 August) this salary will be adjusted to reflect the number of contracted days for the remainder of the academic year. Green Lane Primary School is committed to safeguarding and promoting the welfare of children; we expect all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check.

About Us

We are a passionate and dedicated team supporting care leavers and unaccompanied young people. We strive to achieve the best outcomes for our care leavers and support them into independence and young adulthood. We are proud to have achieved a 'Good' rating this year with our Ofsted inspection and have had positive feedback from the LGA review. This is a great opportunity to join a creative and proactive team.

About the Role

Responsibility for managing a team, ensuring that young people receive first class pathway plans and timely support to meet their needs and identify/manage risks.

Lead on areas of the service development plan and represent the team with partners and at various levels.

The successful candidate will be responsible for recruitment, retention, staff development and H&S.

About you

This is an opportunity for a proactive and passionate leader to join our team and develop our service.

You will be a competent and dedicated manager who has insight and experience of the needs of care leavers.

Rewards and benefits

It really is true that every single job role here contributes to bettering the lives of the people in our county - we want to do this for our employees too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours and the use of technology tosupportagile working.We offer some of the best learning and development opportunities tosupportyour ongoing development.

• We have a generous holiday allowance which rises as you remain in employment with us up to 33 days.
• Option to buy additional holiday.
• Access to a Local Government Pension Scheme with employer contributions of up to 19.9% of your salary.
• A range of local and national retail discounts
• A host of enhanced family friendly policies including carers leave and paid time off for volunteering.

Ourcommitmentto Equality, Diversity, and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peersupport, education, and safe spaces for all.

Ourcommitmentto Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.

We are alsocommittedto helping andsupportingthose transitioning from HM ArmedForcesto civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Ourcommitmentto Safeguarding.

Oxfordshire County Council arecommittedto safeguarding and promoting the welfare of children, young people, and adults. We expect all employees, workers, and volunteers tosharethiscommitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Follow us on social media.

Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram.

If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk

Proud member of the Disability Confident employer scheme

About Us We are a passionate and dedicated team supporting care leavers and unaccompanied young people. We strive to achieve the best outcomes for our care leavers and support them into independence and young adulthood. We are proud to have achieved a 'Good' rating this year with our Ofsted inspection and have had positive feedback from the LGA review. This is a great opportunity to join a creative and proactive team. About the Role Responsibility for managing a team, ensuring that young people receive first class pathway plans and timely support to meet their needs and identify/manage risks. Lead on areas of the service development plan and represent the team with partners and at various levels. The successful candidate will be responsible for recruitment, retention, staff development and H&S. About you This is an opportunity for a proactive and passionate leader to join our team and develop our service. You will be a competent and dedicated manager who has insight and experience of the needs of care leavers. Rewards and benefits It really is true that every single job role here contributes to bettering the lives of the people in our county - we want to do this for our employees too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours and the use of technology tosupportagile working.We offer some of the best learning and development opportunities tosupportyour ongoing development. We have a generous holiday allowance which rises as you remain in employment with us up to 33 days. Option to buy additional holiday. Access to a Local Government Pension Scheme with employer contributions of up to 19.9% of your salary. A range of local and national retail discounts A host of enhanced family friendly policies including carers leave and paid time off for volunteering. Ourcommitmentto Equality, Diversity, and Inclusion At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peersupport, education, and safe spaces for all. Ourcommitmentto Guaranteed Interview Schemes As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are alsocommittedto helping andsupportingthose transitioning from HM ArmedForcesto civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service. Ourcommitmentto Safeguarding. Oxfordshire County Council arecommittedto safeguarding and promoting the welfare of children, young people, and adults. We expect all employees, workers, and volunteers tosharethiscommitment. We will ensure that all our recruitment and selection practices reflect these commitments. Follow us on social media. Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram. If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk

About Jami & Head Room Café
Jami is the Jewish community’s dedicated mental health charity, supporting young people and adults facing mental illness and distress. Head Room Café, Jami’s social enterprise café, is a dynamic community hub offering not only coffee and delicious food but also daily activities, mental health support, education, and connection for everyone in the local area.

The Role

We’re looking for a passionate and empathetic Supervisor to join our team! In this role, you’ll help lead the daily operations at Head Room Café, ensuring an outstanding café experience for our customers while creating a welcoming, community-focused environment. You’ll also support the Café Manager in team training and supervise daily operations in their absence.

If you’re an experienced Barista with team-leading skills, a strong interest in social care, and enjoy providing great customer service in a supportive, informal setting, we’d love to hear from you!

Working Hours:

This post is for 40 hours per week and may include some Sundays. Additional hours may be required to meet business needs, including evenings to cover events. The Cafe is open from 8am to 4pm closed on Saturdays.

What you will be doing:

Café Operations

• Organising daily opening and closing tasks, including cash recording.
• Overseeing drink and food preparation, ensuring high quality and timely service.
• Maintaining café cleanliness and standards, upholding an inviting environment.
• Prioritising’ exceptional customer experience.
• Contributing ideas to improve café operations, bringing practical solutions.
• Managing cash security, receipts, invoices, and stock purchases on shift.
• Engaging with customers professionally, addressing any complaints effectively.

Staff Management

• Assisting the Café Manager with staff training and retention.
• Encouraging and support volunteers, fostering a positive and collaborative team spirit.
• Supervising daily operations when the Café Manager is absent, setting a strong example for the team.
• Ensuring adherence to all operational guidelines.
• Maintaining clear communication with the Café Manager and community team.

Hygiene, Safety, and Kashrut

• Maintaining records for stock, orders, waste, and temperature checks.
• Ensuring stock is sourced from Federation-approved suppliers.

Stock Control

• Ensuring the Sous Chef is equipped with daily requirements.
• Monitoring drink and product levels, restocking as needed, and notify the Café Manager of any low items.
• Liaising with suppliers for replacement stock as needed and record all deliveries.
• Basic food hygiene certification or willingness to complete (Essential)

What you will need:

• Supervisory role in hospitality (Essential)
• Fire safety and Health & Safety practices (Essential)
• Food safety and basic COSHH knowledge (Essential)
• Strong literacy, numeracy, and communication skills (Essential)
• Ability to work under sustained pressure (Essential)
• Ability to build positive relationships with colleagues and customers (Essential)
• Team player with the ability to work independently (Essential)

Ready to make an impact? Join us in creating a vibrant, supportive café experience that makes a difference. Apply today!

Proud member of the Disability Confident employer scheme

Early Childhood Principal/Vice Principal

• Singapore Based - Island Singapore / Will arrange nearby your house
• 5 Days Monday to Friday
• Basic $4,000 - $5,800
• Advanced Diploma in Early Childhood Leadership (ADECL) / Degree in Early Childhood Care & Education (DECCE)
• Career Progression Opportunities.

Responsibilities:

• Responsible for the strategic direction and overall management of the preschool
• Provide leadership for setting overall goals for the school as a basis for curriculum objectives
• Ensure daily operations are in order and in compliance with licensing and other regulatory requirements, where applicable
• Oversee curriculum planning and professional matters
• Mentor teachers in all areas to facilitate collaborative approaches to learning, teaching and evaluation so as to improve overall performance standards and competencies
• Set the direction for parent partnership, community engagement and talent management
• Manage relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis appropriately
• Management and optimisation of centre resources Implementation of specific centre programs, initiatives and events
• Handle centre administrative matters and enrolment
• Determine requirements that must be met regarding licensing, health and safety regulations from the start and local regulatory agencies
• Prepare budget and control budget expenditures

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes

Required skills and qualifications

• 3 or more years of experience in managing sales in a corporate setting
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Ability to travel at least 20% of the time

Be a successful applicant. Watch this 5 minute video to learn how to create a federal resume.

Major Duties: These positions lead a trail crew in the construction, repair, and maintenance of drainage structures, brushing and clearing of trail corridors, safe felling of tress and hazard tress, dry masonry, carpentry, and rigging. Lead trail crews in building and repairing log and dimensional wood structures including multiple stringer bridges, retaining walls, handrails, steps, and causeways. Plan, lay-out, and select proper tools and materials and schedule the operational needs of a crew. These positions require heavy physical labor, carrying heavy objects, rolling rocks and logs by hand and with tools. These positions require working in the backcountry, carrying a backpack, power or hand tools and frequently require hikes up to 20 miles per day. Projects are in mountainous terrain and require work at high elevations.

Physical Effort: Heavy physical effort is required in bending, lifting, and using hand and power tools in trail work. As examples of typical strenuous activity, incumbent: Frequently lifts and carries objects weighing over 100 lbs., must carry and roll rocks and logs, move rocks of several tons with rock bars, use hammers to crush or shape rock, and use shovel and other hand tools extensively. Frequently hikes up to 20 miles daily and must be able to do so while carrying a backpack, power and/or hand tools.

Working Conditions: Incumbent must have the ability to live and work effectively in backcountry areas in close contact with small numbers of people for extended periods of time. Incumbent must live and work out-of-doors on projects in mountainous terrain at elevations between 8,000 and 13,000 feet in all extremes of adverse weather conditions. Trail work is dusty, and hazardous conditions may exist when moving rocks and logs, working in and around rockslide areas, working around livestock or explosives, falling and bucking trees, and working around rigging equipment and machinery.

Starting at $27.58 Per Hour (WL 7)

The Community Care (CC) Case Manager Registered Nurse (RN) is responsible for executing a streamlined approach to receiving, triaging, and directing timely, coordinated care. The nurse demonstrates proficient practice and decision-making, deliberate planning, and critical thinking skills. The CC Case Manager possesses intimate knowledge of the internal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and Veterans Health Administration (VHA) standards and guidelines. The CC Case Manager uses nursing knowledge and systems theory to assess, organize, facilitate, and guide Veterans through their full range of care options including internal/direct care in Veterans Affairs (VA) and care in the community. The CC Case Manager serves as a liaison to both internal and community providers and is responsible for managing the care of the Veteran throughout the consult process. The CC Case Manager supports the medical center's mission to improve timely access to care, ensure Veterans who want to receive care in the community are referred and scheduled into the community, and support the delivery of high quality, timely care to the Veteran receiving community services.

The CC Case Manager will work collaboratively within the Office of Integrated Veteran Care (IVC) to triage Request for Services (RFS) to coordinate care processes defined by the IVC Field Guidebook to include developing a care coordination plan, reviewing medical documentation from community providers, communication of care coordination needs, and supporting the Veteran through the completion of the episode of care. The CC Case Manager will influence care outcomes by collaborating with members of the interdisciplinary team both within the Veterans Affairs (VA) and in the community. The CC Case Manager will comply with VA ­mandated processes and use of health information solutions that serve to assess, document, exchange, and track care coordination information. The CC Case Manager will utilize delegation of authority, if applicable, to function at their highest level of role performance and align high­ quality care with key performance indicators to ensure practice standards meet patient care needs. Fosters a safe and supportive environment conducive to the professional development of healthcare professionals. Contributes professional nursing perspective in discussions with the interdisciplinary team. Partners with others to effect change and produce optimal outcomes. Supports colleagues through knowledge sharing to provide safe, quality nursing care. Shares educational findings, experiences, and ideas with peers. Questions clinical practices for the purpose of providing evidence-based care. Participates in activities and strategies to sustain an evidence-based-practice culture.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 8:00am - 4:30pm (Monday - Friday)
Telework: Regular and Recurring
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $70,361 Per Year (VN 00)

Elim Housing Group is a provider of affordable housing and support services in the West of England and Gloucestershire, our vision is ‘to meet housing need and deliver homes that change people’s lives’.

Last year, our supported housing services helped to make a positive difference in the lives of over 1000 individuals or families. We are large enough to offer security, expertise and career progression, yet small enough to know our staff and neighbourhoods personally.

We’re looking for an experienced and enthusiastic professional to lead our supported housing services.

Elim is a registered social landlord and one of the largest providers of supported accommodation to people who have experienced homelessness in Bristol and Gloucester. We want you to help us deliver and grow high quality, inclusive and values driven services.

The successful candidate will work with us to provide strategic and operational management of our contractual and regulatory compliant supported housing services. You will be a member of our committed Operational Leadership Team and part of a structure designed to support our customers and colleagues. What you will be doing: You will provide leadership and management to foster staff wellbeing, resilience, reflective practice and a culture of learning across our supported housing teams.
Ensure the ongoing success of Elim’s supported housing services by implementing an effective strategy for retaining existing contracts and developing and growing current and new services. Act as the organisation’s strategic lead on all supported housing matters, and to provide your teams with support in dealing with complex cases Deliver exceptional customer service to all our residents, ensuring that our supported housing customers have influence and that we maximise the use of lived experience to improve service delivery.

Job Description

- You will provide leadership and management to foster staff wellbeing, resilience, reflective practice and a culture of learning across our supported housing teams

- Ensure the ongoing success of Elim’s supported housing services by implementing an effective strategy for retaining existing contracts and developing and growing current and new services.

- Act as the organisation’s strategic lead on all supported housing matters, and to provide your teams with support in dealing with complex cases.

- Deliver exceptional customer service to all our residents, ensuring that our supported housing customers have influence and that we maximise the use of lived experience to improve service delivery.

Person Specification
What you will need to be successful:

- Demonstrable previous experience of successfully leading teams and delivering similar services to groups of customers in either a supported housing, support, care or other relevant environment.

- Experience of contract negotiation and tendering for new contracts for the provision of services.

- Strong knowledge of issues relating to homelessness including current legislation, government policy, the benefits framework and any relevant client support pathways

- Experience of successfully managing a number of complex projects and business as usual tasks at the same time.

We want to ensure we are accessible for all applicants interested in joining us at Elim. If you need any assistance with your application or are unable to access our website please contact HR on 01454532334.

Proud member of the Disability Confident employer scheme

Registered Branch Manager - Marston Green/Birmingham £36,075 Depending on experience

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Branch Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Branch Manager to join us in leading our DCA Office in Marston. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Branch Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Branch Manager having both the right experience and the right values. This is why at this service our Registered Branch Manager should have previous in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

About Company:
Founded in Japan in 2018, the client is a startup specializing in Japanese sake. Their own brewery, established in 2021, is one of the newest in Japan. In 2023, they launched their global expansion in Singapore. Now, they are excited to announce the opening of a brewery-owned Western dining restaurant.

Job Description:
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events

Job Requirements:
- Minimum of 3 years of managerial experience in the F&B industry.
- In-depth knowledge of food and beverages, with the ability to recall ingredients and dishes to assist customers and service staffs.
- Proven leadership skills with strong motivational and interpersonal abilities.
- Excellent customer service skills with a humble and polite approach.

Compensation:
- Working Location: 5-10 mins walking distance to MRT Maxwell, MRT Tanjong Pagar, MRT Telok Ayer.
- Working hours: 3pm to 11pm
- 5 working days (Sunday off & 1 day off depends on shift)
- AWS
- Meal allowance
- Annual Leave: Start from 10 days

Responsibilities

We are growing our Enterprise CS team and looking to add an exceptional Enterprise Customer Success Manager. In this role, you will work with our Enterprise customers and ensure their success via the rapid adoption of the Workato Intelligent Automation Platform. As an Enterprise Customer Success Manager, you will play an integral role in our business as a trusted customer advisor and serve as the customer advocate liaison between customers and internal teams, including Sales, Solution Consulting, Professional Services, Product, and Marketing, among others.

In this role, you will also be responsible to:

• Own a portfolio of assigned accounts that may vary in market size, industry, and complexity, with a focus on ensuring value realization through the use of the Workato platform, increasing adoption across a variety of business and functional units, ensuring retention and supporting growth. Deliver on ambitious NRR targets
• Develop a strong command of Workato’s unique value propositions, the business value our key capabilities drive, our approach to Enterprise Automation, our customer use cases/success stories, and our best practices. Leverage the aforementioned knowledge and your technical Workato product expertise to guide the customer on their Enterprise Automation journey.
• Develop and maintain strategic business relationships with enterprise customers to drive adoption, assess and evangelize value received, and assist in revenue expansion. Establish regular touchpoints with the assigned customers per established practices to review progress against strategic business and technical product objectives
• Develop and maintain engagement with senior customer executives to understand their strategic objectives and position Workato for their transformation initiatives, including delivering Customer Objectives reviews, Executive Business reviews, etc. Run workshops , hackathons, trainings etc to increase usage of the product
• Develop a deep understanding of a customer's business, use cases, and desired outcomes to guide them to achieve these via Workato’s product and services. Develop and drive programs to increase usage of the product within the current (landed) group and expand usage to other business groups/functions
• Create customer assets, including a Joint Success Plan, to be leveraged by our sponsors, outlining progress with Workato mapped to their business initiatives, value, deployment plans, etc.
• Monitor customers' achievement of desired outcomes and value, consistently and effectively telling the story of these both to internal stakeholders and externally to key customer stakeholders
• Be the expert in deployment models and governance structures and share best practices from a business and technical perspective
• Serve as the primary point of escalation when customer issues arise and effectively prioritize/orchestrate resolution of customer requests or issues
• Develop trusted and collaborative relationships with internal stakeholders and business partners; and champion customers internally to mitigate risk, improve customer experience, drive to value outcomes, and unlock growth
• Professionally manage your book of business and provide periodic and accurate reporting, develop growth and risk mitigation plans, following our playbooks, best practices, and documentation requirement
• Contribute to the development of Customer Success practice, develop playbooks, and drive process innovation and operational efficiency

Requirements

Qualifications / Experience / Technical Skills

• Bachelor of Science or equivalent education
• 7+ years of professional experience in consulting, customer success, client relationship, or account management roles with a demonstrated track record of increasing adoption, revenue, and retention. Experience managing a portfolio of enterprise accounts, with account ARR ranging from ~$200k to multi-million ARR across the Forbes Global 2000 companies
• Prior experience in driving NRR growth within the customer base
• Track record of successfully navigating ambiguity, building consensus, fostering accountability, and working with urgency to deliver customer outcomes
• Strong written and oral presentation skills, with the ability to effectively engage both business and technical stakeholders (from Developer to C-level)
• Confidence in serving multiple customer stakeholders and working to build communities of champions/advocates across large organizations
• Experience in Integration and/or business automation. Awareness of processes and roles in these domains would be a plus: People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations
• Preference will be given to candidates who:

1. Have prior experience as an Account Manager or CSM in hyper-growth horizontal SaaS/iPaaS companies preferred
2. Have prior experience in leading/driving/consulting in Digital Transformation initiatives
3. Can speak additional languages like Korean, Bahasa, Thai

• Estimated 25% travel required.

Soft Skills / Personal Characteristics

• Ability to develop an understanding of large complex businesses with many stakeholders
• Comfortable operating with revenue targets
• Strong sense of customer empathy and customer-centricity
• Grit and resilience to manage occasional tough & complex situations
• Excellent interpersonal and communication skills
• Strong problem-solving and analytical thinking
• Project management and storytelling skills
• Entrepreneurial drive and comfort working in ambiguous, quickly changing environments
• A passion for and belief in the power of automation to drive business value
• Project management and storytelling skills
• Have a keen intellectual curiosity, a detailed orientation approach, and possess analytical abilities
• Passion for technology, enjoy learning new solutions and capabilities, and translating these into solutions that drive business value for customers
• Be a self-motivated team player who loves to drive Impact beyond their current role
• Show an appreciation for nuance and a desire to build consensus in a diverse and multicultural environment

Registered Care Home Manager - Required for Castor Lodge Care Home located in the village of Castor near Peterborough PE5 7BD - Part of the Country Court Family
Salary: £70,000 + Bonus (up to 10% per annum) & excellent benefits Are you an experienced registered care home manager who has a passion for high quality care?
Castor Lodge located in the village of Castor near Peterborough provides a warm welcome as soon as you set foot through the door. The home has been designed for residents living with dementia in mind and incorporates themed areas to facilitate meaningful activities for residents including its own pub, hairdressing salon and nail spa, corner shop and café bistro not to mention the beautiful outdoor spaces, for relaxation
Country Court Care are one the fastest growing Award Winning, 5* care providers and we are passionate about providing the very best care to our residents. We are proud to be a family run business that has grown over the years to a family of over 2,800 employees and 40+ nursing and residential care homes. Our philosophy is ‘our residents and their families are at the heart of everything we do’.
The Registered Care Home Manager Role:
Our Registered Home Manager role is like no other… Its challenging and busy but also amazingly rewarding!
As a Registered Manager, you will be responsible for ensuring the very best person-centred care service is provided to our residents whilst promoting their interests and understanding their needs.

Effectively manage your staff, providing information, guidance and on-going supervision and support, recruiting new staff and continually develop and encourage your team.
Working with your Area Manager you will continually ensure that Country Court’s business objectives and the CQC compliance criteria are met, by cultivating good working relationships with all your stakeholders and actively work in a Collaborative way to ensure our service and care levels are outstanding.
You will have full commercial control and work closely with the Customer Relations Team to ensure that optimum occupancy is maintained in your home by creative marketing strategies ensuring cost control over fees and staffing.
Using various systems you will be submitting regular management Information reporting on all aspects of the homes, from occupancy levels, fees, budget controls and staffing.
You will also be working closely with the Hospitality and Maintenance teams to ensure the best standards in the homes environment, including food presentation standards, housekeeping standards and the care and maintenance of residents' clothing and building.

About You:
As well as sharing our values of passion, compassion, and caring nature you will also have the following:

Be no stranger to a busy, challenging Care Home Management role with at least 3 years’ experience as a Registered Care Home Manager with CQC
Experience and knowledge of working in dementia care
Have a proven track record in management and delivery of high-quality care within a residential setting and financial management planning.
Proven experience of managing a care team, encouraging, leading and motivating others.
Strong understanding of safeguarding, compliance and care inspectorate.
Passionate, driven, confident and resilient Leader
Have excellent communication skills with a natural ability to lead, motivate and inspire your team

And in return you’ll get!
You will be joining a family business and working alongside a real team-spirited group of people. You will also benefit from our generous range of benefits which include:

30 days holiday (FTE) (including bank holidays) with the ability to increase up to 35 days per year based on service, increasing each year
Exciting opportunities for career progression (and we have lots of staff who can tell you about their progression!)
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Annual Company and Personal Performance based Bonus Scheme*
Pension contributions
Paid for DBS Check
An excellent range of discounts for restaurants, shops, cinemas, days out and more!
Annual Staff Awards Programme across all our Homes celebrating our great staff

Apply Now: If you have the unique qualities and share the values required for this exciting role and want to work with an organisation that provides the type of care you’d expect for your loved ones.

Summary of Responsibilities

• Conduct outlet briefings
• Ensure that outlet logbooks are up to date
• Ensure colleagues' grooming standard are being met and maintained to demonstrate a professional image for our guests
• Establish and maintain a monthly training plan according to the standards required
• Respond proactively to guest queries and to ensure appropriate action is taken in the absence of the manager
• Guide the operations to ensure that guest satisfaction is monitored and where appropriate, rectified
• Ensure that the restaurant is staffed according to operational needs at all times
• Assist the manager in liaising with other departments to ensure that outlet features are in good and clean condition
• Ensure that the place of work and surrounding area is kept clean and organized at all times
• Handle all guests’ requests and complaints politely, promptly and professionally

Job Requirements

• Minimum three (3) years of F&B experience in a same capacity in international luxury hotel groups
• Able to do shifts and work on weekends, 5 day work week
• Service-oriented team player with excellent interpersonal and communication skills
• Able to multi-task and work under pressure in a fast pace environment