Total 26 Director/C-Level Customer Service job vacancies in North West, OL8 2QH

• Responsible for directing and managing program and administrative operations for one or more counties.
• Carrying out permanent and ad hoc farm bill programs and policies established by USDA as well as crop insurance operations under policies established by the Risk Management Agency (RMA).
• May perform farm loan program assignments based on authorities delegated.
• Performing office and field activities as needed to accomplish program objectives.
• Managing and directs activities of subordinate staff.

• Responsible for directing and managing program and administrative operations for one or more counties.
• Carrying out permanent and ad hoc farm bill programs and policies established by USDA as well as crop insurance operations under policies established by the Risk Management Agency (RMA).
• May perform farm loan program assignments based on authorities delegated.
• Performing office and field activities as needed to accomplish program objectives.
• Managing and directs activities of subordinate staff.

1. - Serves as a clinical and technical consultant for all the Fayetteville VAMCs virtual care, telehealth, and dialysis clinic programs ensuring appropriate clinical technology applications and modalities are implemented, best practices are established and shared between facilities, sites, programs, and all VAMCs virtual care, telehealth programs adhere to facility, VISN, and national telehealth guidance and policies.
2. - Has direct oversight of multiple Tele-Primary Care, Specialty Care Telehealth, virtual care modalities including but not limited to clinical Video Telehealth (CVT), Video Conferencing, VA Video Connect (VVC), My HealtheVet (MHV), Home Telehealth (HT) and other telehealth applications and virtual network clinics, virtual communications modalities, programs, and sites of care.
3. - Ensures Home Telehealth applies care and case management principles to coordinate care using health informatics, disease management and technologies such as in home and mobile monitoring, messaging, and/or video technologies.
4. - Develops policies, procedures, and protocols to include technical support and equipment management guidance for the array of modalities employed by all the facility's virtual care and telehealth programs utilizing appropriate workload reporting and data management systems.
5. - Works with the Business Manager to provide appropriate activity and clinic coding for all virtual and specialty sites and the virtual care network programs as appropriate for workload tracking and reporting.
6. - Executes leadership that is characterized by continuous and substantial responsibilities that demonstrate experience and creative approaches to management of complex patient care for groups of patients via multiple telehealth technologies.
7. - Gives attention to providing care in the least restrictive, most cost-effective manner through use of clinical practice guidelines and clinical pathways.
8. - Provides evidence of health promotion and chronic disease indices are monitored through the clinical practice guidelines and performance measures.
9. - Has programmatic responsibility for the VA staff, services, and/or processes with the many specified specific areas of assignment.
10. - Has a direct relationship with established Network and facility positions to directly influence organizational mission and health care such as but not limited to: facility and VISN Primary Care Clinicians, Psychiatrists, Psychologist, Pharmacists, Care Coordinators, Facility Telehealth Coordinators, Facility IT Staff, MIS, Facility Service Chiefs and Administrative Officers, VISN and National Quality Managers, and Quality Management Staff, National Telehealth Training Centers, Facility and VISN Health Information Specialists, National VHA Telehealth Services Staff, Facility Directors, Chiefs of Staff, and Credentialing Coordinators, and others described/required by the VISN.
11. - Functions as administrator, educator, clinical and technical consultant utilizing management theory.
12. - Provides high level support, training, and advanced management of telehealth operations across the enterprise with duties that may require travel.
13. - Activities are governed in accordance with relevant VHA, VISN and facility regulations, standards, and guidance including the telehealth operations manuals, guidelines, and specialty supplements; activities shall be consistent with national, VISN, and facility level policies and procedures and support national VISN, and facility strategic goals.
14. - Integrates nursing science, information science, and technologies to maintain and develop medical data and systems to promote Veteran care that is safe, efficient, effective, timely, Veteran-centric, and equitable.
15. - Provides executive leadership, clinical practice guidelines, and direct supervision to the Nurse Managers/Supervisors over the facility Telehealth, Home Telehealth Programs, MyHealtheVet and Dialysis Clinics.
16. - Assess, plans, and evaluates the processes and daily operations of the assigned programs.
17. Ensures competency assessment is completed on each nursing employee annually.
18. - Reports directly to the Associate Director for Patient Care Services and covers in his/her absence as designated

Our Local Authority client based in West Yorkshire is currently recruiting for an Interim Director of their Environmental Services Team asap.

This is a full time, ongoing temporary contract for at least 6 months offering hybrid working and a day rate of between £475 - £550 per day Umbrella LTD (£375 - £430 PAYE)

The purpose of the role is to lead all waste related services and contracts, fleet management and transport operations, countryside management and the maintenance of the councils street scene.

The ares include:

• Domestic and Commercial Waste Operations
• Strategic Waste (Waste PFI Contract Lead)
• Street Cleansing
• Public Rights of Way
• Highways Infrastructure
• Transport Services Fleet Maintenance and Management as well as Passenger Transport
• Grounds maintenance and countryside management.
• Flood risk management

Responsibilities:

• Supporting, developing, promoting and maintaining constructive multi-agency working to ensure the Council can deliver its priorities, overall aims and objectives ensuring the delivery of high quality services that focus on the needs of local people.

Requirements:

• Knowledge of Waste collection, recycling and disposal
• Understanding of how to deliver operational services with the lowest environmental impact.
• Excellent understanding of both contract and relationship management including negotiating
• Proven track record of successful leadership.
• Significant experience of Environmental legislation and in a field related to Environment based services including specifically waste management.

If interested of require any additional information, please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Recruitment/Relocation Incentive (Sign-on Bonus): Authorized
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

The WPB VA Medical Center has a designated role in the Geriatrics and Extended Care Service that serves as the Attending Physician and Medical Director of the Community Living Center (CLC). The incumbent provides clinical and administrative oversight of the CLC. They will also be a teaching faculty member in our Geriatrics Fellowship program. They will have the following duties and responsibilities:

• Serves as a resource to senior management and other clinical and administrative leaders on issues impacting the delivery of care for Veteran's who use the Geriatrics Department services.
• Plans, develops, and maintains a comprehensive program to ensure compliance with Veterans Health Administration (VHA) Guidelines and Directives and other relevant standards.
• Directs and coordinates medical care and participates in the resident care management system.
• Assists with identification, evaluation and resolution of medical and clinical concerns and issues that:
  (a) Affect resident care, medical care, or quality of life; or
  (b) Are related to the provision of services by physicians and other licensed health care providers.
• Participates in educational activities related to the delivery of services to Community Living Center residents and promotes and supports appropriate continuing education programs for other staff members.
• Coordinates medical provider assignments and coverage in the department in collaboration with the Chief of Geriatrics and Extended Care.
• Assures that medical providers and other staff members provide resident care services within established clinical privileges, scope of practice, competencies and qualifications.

• Plan, execute, and direct the activities of the Health Records Department.
• Serve as the Privacy Act and Health Insurance Portability and Accountability Act Liaison.
• Provide health record consultation, guidance and assistance to meet requirements of accrediting agencies.
• Plan and present workshops, conferences, and training directed towards the improvement of documentation of health care.
• Provide advice regarding standards of documentation, coding and sequence of diagnosis and procedures and medico-legal issues.

Our client based in Birmingham is currently recruiting for an Associate Director to join their team as soon as possible.

This is a full time, permanent role offering up to £75,000 per year + Package.

The main responsibilities of the role are to lead the Project Management Team in the Midlands. This includes managing the team, resource allocation, Clients and finances.

To lead the Project Management Team in the Midlands. This includes managing the team, resource allocation, Clients and finances. Work with the Lead for the Quantity Surveying Team in the Midlands to ensure delivery of the Midlands Business Plan objectives.

To provide consultancy services across a range of projects delivered by Identity Consult and be responsible for all aspects of service delivery from inception to completion. Support the North West Senior Director with planning and supporting of daily activities within the department. Management of team members to include training and mentoring and participating in business development functions.

Requirements:

• BSc or equivalent is essential in a construction related discipline
• Chartered with the RICS or equivalent
• Successful business record and excellent managerial performance
• A candidate not possessing the qualifications listed above but with a substantial and clearly established track record of success in a relevant field may also be considered

If interested please feel free to get in touch 0n 01772 208967 or via email at james.glover@servicecare.org.uk

• Nursing qualification, with a valid UK NMC Pin

• Proven experience in managing large healthcare operations, with a track record of delivering excellence and positive outcomes.
• Strong experience within a hospice setting and in-depth knowledge of palliative care.
• Leadership skills with the ability to inspire and energise teams, ensuring the highest level of care is delivered.
• Strategic thinker with the ability to manage budgets, resources, and operational processes.
• Positive energy, a passion for the work we do, and a deep commitment to compassionate, patient-centred care.

• Company pension scheme
• Comprehensive induction programme
• Sick pay
• Enhances maternity and paternity leave
• Annual leave that increases with service

• Lead the overall management and operations of the hospice, ensuring the highest standards of care and compliance.
• Oversee the delivery of palliative care services, ensuring patients receive compassionate, patient-centred care that aligns with organisation's core values.
• Drive operational excellence by managing staff, resources, and budgets effectively, with a focus on delivering positive clinical and financial outcomes.
• Foster a positive and collaborative environment, inspiring and supporting staff to meet the needs of patients, families, and the broader community.
• Build relationships with healthcare partners, regulatory bodies, and the community to further develop the hospice's reach and impact.
• Ensure compliance with all regulatory and quality standards within the hospice sector, maintaining accreditation and licenses.

Associate Director

Permanent Role £65k to £75k

Birmingham

About the role

To lead the Project Management Team in the Midlands. This includes managing the team, resource allocation, Clients and finances.

Work with the Lead for the Quantity Surveying Team in the Midlands to ensure delivery of the Midlands Business Plan objectives.

To provide consultancy services across a range of projects delivered by client and be responsible for all aspects of service delivery from inception to completion. Support the North-West Senior Director with planning and supporting of daily activities within the department. Management of team members to include training and mentoring and participating in business development functions.

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk or give me a call on 01772208967 for further information regarding the role.