Total 371 Customer Service job vacancies in 317 02 Royal Victoria Infirmary, NE1 4LP

Main Duties and Responsibilities of the role include Clinical and Direct Patient Care; Management and Leadership; Education, Training and Development; Quality Assurance, Audit, and Research; Professional conduct Responsibility Full details in the attached Job Description

Please read the attached Applicant Pack prior to completing your application form to find out more information. Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. We look forward to receiving your application.

Please read the attached Applicant Pack prior to completing your application form to find out more information. Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. We look forward to receiving your application.

Please read the attached Applicant Pack prior to completing your application form to find out more information. Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. We look forward to receiving your application

Clinical: The post holder will take part in a full shift rota, along with other trainees, which provides 24 hour care for patients including weekends and night shifts. This includes; Immediate responsibility for care of up to 22 critical care patients Responsible for the admission and discharge of patients Liaising with other departments and specialties as appropriate Maintaining inpatient records Ordering routine and emergency investigations, and receiving and reviewing their results Managing routine and unexpected problems on the critical care unit as they arise Reviewing and admitting new admissions and referrals from both the emergency department and wards Transfer of patient to radiology etc. as appropriate Compliance with Trust and departmental protocols and guidelines As the post holder will be responsible for the assessment and management of critically ill patients with indirect supervision, significant prior experience in intensive care medicine is essential including advanced airway skills and excellent written and spoken English. This post will include care of patients with suspected and conformed coronavirus. Administrative: Candidates must possess full GMC registration with a license to practise at time of application Research: There are no specific research duties in this post, however there may be opportunities to take part in ongoing clinical trials. Teaching: The department has a strong teaching commitment to junior doctors. There is both formal and informal training as well as educational supervision and guidance for the postholders provided in each attachment. Formal study-leave to attend relevant regional and national courses, (allocation the same as regional trainees) with reimbursement of expenses (according to Trust policy and up to the annual leave limit) also provided. A number of educational sessions are provided, there is also access to the departmental, Trust and regional teaching and courses, such as preparation for FRCA and FFICM examinations. Critical Care units run weekly formal teaching as well as journal clubs, exam practise, self-directed learning and practical procedure teaching. The opportunity exists for the post holder to attend educational sessions within other departments of the hospital.

Clinical: The post holder will take part in a full shift rota, along with other trainees, which provides 24-hour care for patients including weekends and night shifts. This includes: Immediate responsibility for care of up to 22 critical care patients Responsible for the admission and discharge of patients Liaising with other departments and specialties as appropriate Maintaining inpatient records ordering routine and emergency investigations and receiving and reviewing their results Managing routine and unexpected problems on the critical care unit as they arise reviewing and admitting new admissions and referrals from both the emergency department and wards. Transfer of patients as appropriate compliance with trust and departmental protocols and guidelines As the post holder will be responsible for the assessment and management of critically ill patients with indirect supervision, significant prior experience in intensive care medicine is essential including advanced airway skills and excellent written and spoken English. Administrative: Candidates must possess full GMC registration with a license to practise at time of application Satisfactory completion of at least 2 years prior postgraduate training in ICM/anaesthesia/general medicine, to include at least 3 months ICM is essential. Research: We have several national and international trials that we run and recruit to with opportunities for associate PI roles, involvement with the journal club and development of the role as interested Medical Education: The departments have a strong teaching commitment to junior doctors and medical students We have a regular weekly teaching program and access to simulation and are developing an in-situ simulation program. The post holder will work closely with our education leads to develop the department Clinical Interest Areas: Anaesthesia, maternal medicine, burns, major surgery, transplant, neuro and trauma critical care, recovery after critical illness. The role will primarily be based in critical care with the option to develop specialist interest skills and be supervised by specialists in the above areas to develop clinical and non-clinical skills managing these patient groups. Opportunities for quality improvement projects and dedicated time in the subspecialty area. Ultrasound (FUSIC mentors): Critical care has a number of FUSIC mentors allowing trainees to undertake formal echo/chest/vascular ultrasound training.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. Please read the attached Applicant Pack prior to completing your application form to find out more information. As part of making your application we encourage you to review the Trusts Careers webpagewww.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. We look forward to receiving your application.

A Vacancy at The Newcastle upon Tyne Hospitals NHS Foundation Trust.


We are delighted to be able to offer an opportunity for a highly motivated, ambitious individual to join our well integrated team.

This clinical fellow post (ST1-2 equivalent) in Critical Care Medicine is at Newcastle upon Tyne Hospitals NHS Trust. The post is available from February 2025 for 6-12 months. Please note: this post is critical care only (no anaesthesia placements). This post is suitable for applicants who have successfully completed foundation training (or equivalent).

GMC registration with a license to practise is required at time of application. Candidates must possess previous paid NHS experience.

In addition to the challenges of the role, we can offer you a commitment to teaching, education, research and audit.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please read attached Job Description and Person Specification.

These posts are at core trainee level, and successful candidates will be expected to have completed foundation training and to be competent to work with indirect supervision. Prior experience in intensive care is desirable.

It also includes management of referrals from other departments within the hospital, including the Medical Admissions Units and Emergency Department and providing medical support for the nursing outreach service. Supervision and teaching of more junior Critical Care residents is an important part of this post.

The posts are intended to provide experience in adult critical care medicine including intensive care training equivalent to that recommended by the Faculty of Intensive Care Medicine.

For an informal discussion and further information regarding the opportunity and Directorate, please contact: Claire Mitchell on telephone 0191 282 9815 or via email at Claire.mitchell3@nhs.net.

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion. We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Clinical:

The post holder will take part in a full shift rota, along with other trainees, which provides 24 hour care for patients including weekends and night shifts. This includes
• Immediate responsibility for care of up to 22 critical care patients
• Responsible for the admission and discharge of patients
• Liaising with other departments and specialties as appropriate
• Maintaining inpatient records
• Ordering routine and emergency investigations, and receiving and reviewing their results
• Managing routine and unexpected problems on the critical care unit as they arise
• Reviewing and admitting new admissions and referrals from both the emergency department and wards
• Transfer of patient to radiology etc. as appropriate
• Compliance with Trust and departmental protocols and guidelines

As the post holder will be responsible for the assessment and management of critically ill patients with indirect supervision, significant prior experience in intensive care medicine is essential including advanced airway skills and excellent written and spoken English. This post will include care of patients with suspected and conformed coronavirus.

Administrative:
• Candidates must possess full GMC registration with a license to practise at time of application

Research:
• There are no specific research duties in this post, however there may be opportunities to take part in ongoing clinical trials.

Teaching:
• The department has a strong teaching commitment to junior doctors.
• There is both formal and informal training as well as educational supervision and guidance for the postholders provided in each attachment.
• Formal study-leave to attend relevant regional and national courses, (allocation the same as regional trainees) with reimbursement of expenses (according to Trust policy and up to the annual leave limit) also provided.
• A number of educational sessions are provided, there is also access to the departmental, Trust and regional teaching and courses, such as preparation for FRCA and FFICM examinations. Critical Care units run weekly formal teaching as well as journal clubs, exam practise, self-directed learning and practical procedure teaching. The opportunity exists for the post holder to attend educational sessions within other departments of the hospital.


This advert closes on Thursday 14 Nov 2024

Proud member of the Disability Confident employer scheme

A Vacancy at The Newcastle upon Tyne Hospitals NHS Foundation Trust.


We are delighted to be able to offer an opportunity for a highly motivated, ambitious individual to join our well integrated team.

This clinical fellow post (registrar equivalent) in Critical Care Medicine is at Newcastle upon Tyne Hospitals NHS Trust. The post is available from February 2025 for 6-12 months. Please note: this post is critical care only (no anaesthesia placements). A minimum of 2 years prior experience in ICM, anaesthesia or general medicine is required, including at least 3 months ICM and suitable advanced airway skills. The post is suitable for applicants who have completed core training.

Candidates must possess GMC registration with a license to practise at time of application.

In addition to the challenges of the role, we can offer you a commitment to teaching, education, research and audit.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please read attached Job Description and Person Specification.

These posts are at registrar level, and successful candidates will be expected to have completed foundation training, have 2 years post foundation experience in acute specialties and to be competent to work with indirect supervision within the intensive care unit. Prior experience in intensive care is required. Evidence of suitable advanced airways skills is also required.

It also includes management of referrals from other departments within the hospital, including the Medical Admissions Units and the Emergency Department and providing medical support for the nursing outreach service. Supervision and teaching of more junior Critical Care residents is an important part of this post.

The posts are intended to provide experience in adult critical care medicine including intensive care training equivalent to that recommended by the Faculty of Intensive Care Medicine.

For an informal discussion and further information regarding the opportunity and Directorate, please contact: Claire Mitchell on telephone 0191 282 9815, or via email at Claire.mitchell3@nhs.net.

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion. We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Clinical:
The post holder will take part in a full shift rota, along with other trainees, which provides 24-hour care for patients including weekends and night shifts. This includes:

• immediate responsibility for care of up to 22 critical care patients
• responsible for the admission and discharge of patients
• liaising with other departments and specialties as appropriate
• maintaining inpatient records
• ordering routine and emergency investigations and receiving and reviewing their results
• managing routine and unexpected problems on the critical care unit as they arise
• reviewing and admitting new admissions and referrals from both the emergency department and wards.
• transfer of patients as appropriate
• compliance with trust and departmental protocols and guidelines

As the post holder will be responsible for the assessment and management of critically ill patients with indirect supervision, significant prior experience in intensive care medicine is essential including advanced airway skills and excellent written and spoken English.

Administrative:
• Candidates must possess full GMC registration with a license to practise at time of application
• Satisfactory completion of at least 2 years prior postgraduate training in ICM/anaesthesia/general medicine, to include at least 3 months ICM is essential.

Research:
• We have several national and international trials that we run and recruit to with opportunities for associate PI roles, involvement with the journal club and development of the role as interested

Medical Education:
• The departments have a strong teaching commitment to junior doctors and medical students
• We have a regular weekly teaching program and access to simulation and are developing an in-situ simulation program.
• The post holder will work closely with our education leads to develop the department

Clinical Interest Areas:
• Anaesthesia, maternal medicine, burns, major surgery, transplant, neuro and trauma critical care, recovery after critical illness. The role will primarily be based in critical care with the option to develop specialist interest skills and be supervised by specialists in the above areas to develop clinical and non-clinical skills managing these patient groups.
• Opportunities for quality improvement projects and dedicated time in the subspecialty area.

Ultrasound (FUSIC mentors):
• Critical care has a number of FUSIC mentors allowing trainees to undertake formal echo/chest/vascular ultrasound training.


This advert closes on Monday 18 Nov 2024

Proud member of the Disability Confident employer scheme

We're searching for a compassionate full time Care Manager at Respect Tongala. If you're fueled by the desire to create a meaningful impact in the lives of residents within a residential aged care home, seize this opportunity to lead with purpose and compassion.

About Us: As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect. Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

Our purpose: To care for the elderly in our communities in an environment of respect, value, and belonging.

The Opportunity: The Care Manager is responsible for the coordination and delivery of quality clinical care to residents in accordance with contemporary practice. The Care Manager is responsible to plan, allocate and delegate duties and facilitate the delivery of care according to documented policies and procedures. The Care Manager will contribute to the effective administration of human, material and fiscal resource management according to budgetary requirements.

Essential:

• Successful completion of a minimum Bachelor Degree in Nursing (RN) for all aged care facilities.
• Current registration with the Australian Health Practitioner Regulation Agency (AHPRA).
• Minimum 3 years experience in residential aged care.
• Working knowledge of the requirements of the Quality Agency Standards, Specified Care and Service Principles of the Aged Care Act, Documentation Standards, Residents Rights, Aged Care Funding Instrument and other relevant legislation, regulations and codes of practices.
• Sound clinical knowledge and skills in accordance with contemporary practice.
• Current National Police Certificate (or ability to acquire).

Desirable:

• Previous nursing management experience.
• Experience and involvement in accreditation processes.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we offer you:

• Attractive pay incentives, along with not-for-profit salary packaging.
• Up to $5,000 relocation allowance to assist with relocation (if applicable).
• Long-term job security in an industry resistant to economic fluctuations.
• A thriving, positive organisational culture that prioritises well-being.
• Abundant prospects for personal and professional growth through learning and development initiatives.

Are you caring, compassionate and would like to make a difference to someones life? Then come and join us for a rewarding career in care. We are looking for a Care Support Assistant to join our team to support a client based in Blackpool Full training will be given to set you on your path to being a Care Support Worker. We are recruiting for a Care Support Worker to support a young lady for 12 hours per week You will be paid £12.25 per hour after training is completed(training is provided during our recruitment process) This is a Part time position offering 12 hours per week, and involves waking nights, based in Lytham St Annes We offer excellent benefits such as: Good Rate of Pay Paid annual holiday leave Pension scheme entitlement Full training Confidential employee assistance helpline Opportunity to gain qualification in Health and Social Care Career progression Blue Light membership for exclusive discounts with 15,000 brand partners Refer a friend scheme Online employee portal - where information and self-service is available Employee feedback surveys and recognition Your responsibilities as our Care Support Worker will include: Assisting and supporting vulnerable clients to enable them to live the life they choose (where possible) to promote their independence. Your role will include, companionship, supporting with housework, running errands and supporting with preparing and cooking meals. Administering medication may be required. Skills and Experience required of our Care Support Worker: You are required to have good communication skills and have a desire to care for others. Your Life Your Way are committed to conducting a Safer Recruitment Process to protect the people we support. Please be aware that all our vacancies are subject to pre-employment checks e.g. DBS and references. A good standard of spoken and written English is required for this role. If you would like to apply for this position, please apply online and include your CV.

The work of the teams is complex, sensitive and fast-paced and Service Delivery Managers will be responsible for delivering a high-profile, evolving service that continuously adapts to fit our strategic and operational goals. In this role, you are accountable for: 1. Responsible for managing the performance of Team Managers to deliver a variety of Pensions Administration tasks and services. 2. Team Managers OROs, personal development and procedural training. Providing a second level of support through coaching and guidance on management issues whilst also ensuring line managers remain fully empowered in a supportive environment. 3. Create and manage the delivery of operational objectives, through ensuring effective performance management of individuals at all levels. Lead by example showing good practice for people management utilising the available toolkit for all direct reports. Ensuring that Team Managers within the team also follow your lead and that our people are managed in line with the CARE values. 4. Create an environment where all individuals contribute to our results by seeing continuous improvement as part of their role. Seeing through ideas and ensuring that colleagues who suggest changes are given feedback on their suggestions in all circumstances. 5. Day to day responsibility for achievement of all KPIs and statutory targets on a daily/monthly basis, resolving issues to remove delays within our control. 6. Working closely with the Forecasting / Planning and MI team to ensure a good understanding of how to deliver the short and long term plans. Taking responsibility for instigating corrective action to ensure the delivery of customer experience at all times that delivers on KPI through default. 7. Ensure the teams operate fully within the NHS Pensions Quality framework. There should be a continuous cycle of improvements adopted which receives the full commitment of all colleagues. 8. As a senior manager, demonstrate and promote working together and collaborative working. Operate successfully within a matrix management framework by ensuring all team objectives and KPIs are achieved and that accountability to deliver is felt throughout the structure of the team regardless of reporting lines 9. Work with various key stakeholders to effectively manage the expectations for delivery of any change programmes. Ensure there is a clear understanding of the impact, cost and time required to deliver individual projects. 10. Be a catalyst for change and innovation. Acting as one of the lead change agents to ensure transitional change is introduced in a positive and constructive manner. Planning and implementing a successful transition programme using all necessary resources available. 11. Where appropriate: effectively perform key roles or facilitate delegates to inform on projects for client sponsored change. 12. Take an active role in project and programme boards as required, to ensure the achievement of key change project milestones and other targets, risks are mitigated, ensuring that the operational and team perspective is represented in these boards. 13. Contribute to transformational change programmes, improving the customer experience and tax payer value. 14. Take ownership for resolving difficult and contentious issues with customers, clients and other external stakeholders. 15. Demonstrate and promote best practice in terms of public service ethical standards. 16. Support delegated budget management as required. 17. Living the values and behaviours that respect individuals dignity. Treating everyone fairly and valuing and respecting diversity. Demonstrating that such standards are practiced in the interactions with all stakeholders. 18. Participate in wider organisation activities where own recognised strengths may be utilised, ensuring full participation if selected. 19. Be accountable for own personal development plan in order to be fully equipped to meet the current and future management and organisational needs. 20. Deputise as required in the absence of your line manager.

To work in close collaboration with managers and staff to provide first line support in the form of a help desk, assisting with queries. Postholder must be adaptable to cover holiday/sickness for other staff within the team. To work as part of the People Systems team providing an efficient service covering all aspects of administration. To co-ordinate the Trusts RA processes for staff including the processing of access control requests, issuance of NHS CRS Smartcards to all Trust staff and the assignment of appropriate access, liaising with other departments such as Workforce Information, Medical Staffing, Staff Bank, and IT. Provide general advice to staff and managers on terms & conditions, policy, procedure, and good working practice. To support the RA team with the production, administration and delivery of the ID badge/Smartcards and clinics at the acute sites. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.

Job Title - Residential Support Worker - Children and Young People
Location - Newcastle
Salary - £12.42 Per hour
Contract - Temporary
Working hours - Full-time or part time with full flexibility to work around your schedule.

Job Overview
Do you have a strong desire to positively impact the lives of children and young people? At Brook Street Social Care, we believe in the power of compassionate, high-quality care and we are committed to supporting both professionals and organisations in the social care sector to help people thrive.

We are looking to recruit caring and dedicated Residential Support Workers to join our residential services. In this role, you will have the unique opportunity to positively impact young lives, creating a safe, nurturing environment where children and young people feel supported and valued. You will be part of a team that prioritises your professional growth while fostering a supportive workplace culture where diversity and compassion are at the core of everything we do.

If you are ready to embark on a meaningful journey and make a difference in social care, join us and help us continue our mission of delivering exceptional support to those who need it most.

Benefits:

• Ongoing training, consultant support, and access to an employee assistance program.

Role Responsibilities:

• Care and Support: Provide person-centred care, support daily activities, and create a positive environment for children's well-being.
• Safeguarding and Safety: Follow safeguarding policies and conduct safety checks.
• Documentation and Reporting: Maintain records and communicate with team and external parties for coordinated care.
• Team Collaboration: Participate in meetings, training, and support team cohesion.
• Professional Development: Engage in continuous learning and best practices in childcare.

Qualifications and Experience

Essential:

• DBS on the update service for children and adults
• Experience with specific conditions (e.g., Autism, SEN, SENMH).
• 6 months experience working with children and young people in a residential or respite care setting.
• Understanding of child development and the needs of children with diverse backgrounds and abilities.
• Excellent communication and interpersonal skills.
• Valid UK Driving license

Desirable:

• NVQ Level 3 in Health and Social Care (Children and Young People) or equivalent qualification.

We are an equal opportunities employer and welcome applications from all sections of the community. All candidates are subject to an enhanced DBS check and satisfactory references.

#NEWJP

This role will require experience, as well as excellent clinical / managerial leadership. Advanced communication skills and the ability to act as an excellent role model are fundamental aspects of this role. Acting as patient advocates when needed, an understanding of mental capacity, DOLS is an important part of this job. The successful candidate will be expected to work alongside the existing Nurse Practitioner / Team Lead, as well as be part of the wider MDT ensuring high quality rehabilitation care is provided, a keen interest in rehabilitation is vital for this role. The right candidate will be enthusiastic, dynamic and able to work under pressure. Awareness of computer systems and electronic patient records is advantageous. The Newcastle upon Tyne Hospitals NHS Foundation Trust define a nurse practitioner as a qualified nurse where the primary purpose of role is to perform a specific technological procedure/s e.g. endoscopy, ultrasound in a defined patient group and/or advanced patient assessment and clinical decision making in a broad patient group e.g. H@N, pre assessment. To deliver a quality of service matching clinical need to available resources within the focus of specialist nursing practice: To ensure that the patient is the central focus of a streamlined patient journey ensuring optimal quality of care. Working as a nurse practitioner, provide a prompt response to calls from colleagues, prioritising importance and clinical need. Manage own caseload to include assessment, investigation, diagnosis and treatment within defined parameters and training. Provide immediate care management of patient including communication of plan to patients and significant others. Review and refer to appropriate person, e.g. AHP, resident medical staff, specialist registrar or critical care outreach team. Liaising with Patient Services Coordinator where necessary. Communicate within multidisciplinary team, ward/departmental staff and/or out of hours team. Provide specialist education and training to departmental nursing staff, nursing and medical students. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.