Total 1,208 Customer Service job vacancies in Ashfield House, Rear Close Street, Millfield Sunderland , SR4 6AP

• Supervises the security force at Inscription House Health Center (IHHC).
• Prepares work schedule for guards to provide for adequate security coverage
• Conducts and/or directs investigation of complaints and violation of regulations by staff, patients and visitors
• Develops and evaluates work performance of subordinates, advises, counsels or instructs employees on work and administrative matters
• Collects Performance Improvement (PI) and reports data to ensure the department has a smooth operation
• Responsible for maintaining the Security Department budget
• Monitors/controls personnel access by monitoring the identification of individuals entering controlled areas
• Patrols the facility and quarters areas (by vehicle or foot) to check alarms, locks, fences, gates, or other barriers to assure they are closed and locked or open and unlocked, depending on the time of the day and the conditions that apply
• Performs coordinator duties involving passing of directions and information to Police Officers, coordinating emergency responses between security, fire and other emergency units, and receiving and acting on calls concerning reports of violations or complaints

Starting at $49,025 Per Year (GS 7)

Senior Care Assistant - Days- required for our brand-new luxury care home ‘Hermitage House’ in Thrapston, NN14 4GN, Part of the Country Court Family.
Hours: Days, 33 hours per week available, working weekends on rota (Shift Times 08:00-20:00)
Hermitage House Care Home is located in Thrapston & is a 67 bedded luxury care home and promotes a lifestyle for residents that offers a luxurious environment with exceptional personalised care.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE SENIOR CARE ASSISTANT ROLE
Within your role as a Senior Care Assistant, you can really make a difference to our residents’ lives. Your responsibilities will include:

Aiding residents emotional well-being and social needs
Administration and monitoring of medications to residents.
Supporting residents at meals time
Mentor & assist new employees.
Implement, monitor and review care plans to meet residents specific needs.
Plan, allocate & supervise the work of the team of care assistants

*This is not intended as an exhaustive description of duties, please see the job description for full details.
ABOUT YOUOur fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents. Having those care values is vital to share a happy home, so we would love to hear from those who really do want to make a difference to people’s lives.

Experience as a Senior Care Assistant & leading a team.
Be no stranger to working night shifts
Have a friendly & caring attitude.
Able to engage well with the residents and their families
Have an understanding of people with Dementia
NVQ Level 3 in Health & Social care or willing to work towards this.
Great communication skills, both written & verbal.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Senior Care Assistant role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Senior Carer, dementia, Alzheimer’s, older people, nursing, nurse, senior care assistant, SCA, leadership, NVQ level 2, NVQ Level 3, Nurse Assistant, Senior Support Worker, Senior Care Worker, Senior Support, team leader.

The Immunisation Administrative Support enables the nursing and HCA staff to provide an effective, efficient and caring service to the School Immunisation Service by supporting sessions in primary schools and ensuring the provision of high quality patient service within a safe, efficient working environment. They will undertake all clerical and administration duties applicable to the Immunisation Service and work collaboratively with the Nursing Immunisation Team to meet the needs of the service, following policy and procedures.

To understand the role in more detail, please refer to the attached job description and person specification.

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

About the Role

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

As a Kitchen Assistant, you will be experienced with food preparation and catering in accordance with Health and Safety and Food Standard regulations. Monitor and maintain kitchen cleaning schedules ensuring that all areas of the kitchen are immaculately clean; including the washing up of crockery and utensils when required.

"Become a Key worker and make a difference"

In return for all of this you will receive a competitive salary package plus:

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

About You;

• Able to demonstrate an ability to manage pressure, prioritise tasks and communicate effectively at all levels.
• Acting as the link between the main kitchen and our residents
• Assisting the chefs to plate meals, prepare food trolleys and ensure all preparation areas are kept clean and tidy
• Genuine interest in working in a care home environment.
• Previous experience working in a Care Home environment is desirable but not essential.
• A committed and organised approach.
• A confident communicator with excellent verbal and written communication skills.
• Flexible to work shifts.

If you would like to use your experience and people skills in an organisation that provides the best quality care you’d expect for your loved ones, then MMCG is a rewarding place to be.

Barnes Court

Rated 'good' by CQC in November 2019 and awarded 'gold' standard by Sunderland City Council. Barnes Court is a versatile care facility providing nursing, residential and respite care for the elderly, alongside specialist dementia and dementia nursing care and supported care for adults with physical disabilities. Purpose-built to meet residents’ needs, facilities include spacious lounges and dining areas on each floor, hair and beauty salon, restaurant standard kitchen, games room, and a combined activities room and bar area where residents and their families and friends can have fun and socialise. The care staff at Barnes Court take care of all the sensitive healthcare needs of residents while respecting their need for an independent and dignified day-to-day lifestyle.

Proud member of the Disability Confident employer scheme

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Job Advert
Calling all compassionate and dedicated individuals! Mencap is seeking passionate Support Workers to join our incredible team in Sutton-in-Ashfield
As a Support Worker, you'll have the opportunity to make a real difference in the lives of individuals with learning disabilities. You will be working with a diverse group of people, each with their own unique abilities and needs.
From assisting with daily activities to providing emotional support, you’ll play a vital role in their life.
What we're looking for:
· A genuine passion for supporting others.
· Excellent communication skills and the ability to build meaningful relationships.
· Flexibility to work various shifts, including evenings, weekends, and holidays.
· A positive and empathetic attitude towards individuals with learning disabilities.
Contract options:
· Full time - 37.5 hours
Shift times:
All our services are 24hr care. We prepare the rotas at least 4 weeks in advance so you can still plan your personal and social life!
· Days: Between 07:00-22:00
· Waking Nights: 22:00-07:00

*All roles are subject to an enhanced DBS check and suitable references.
Job ID: 32651

Benefits
Why join Mencap?
· 24 days annual leave plus bank holidays (pro-rata for part-time) + a variety of benefits including pension and holiday buying options.
· Ongoing training and development opportunities to enhance your skills.
· A supportive and inclusive work environment where your contributions are valued.

About Mencap
Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.
Mencap vision is for the UK to be the best place in the world for people with learning disabilities.
If you're ready to embark on a rewarding career that truly makes a difference, apply now!

Proud member of the Disability Confident employer scheme

About The Company
Our mission is to create a nurturing and comfortable environment where the people we support receive the highest quality of care from our skilled and passionate team. Our services stand out because they reflect our core values.
Our values:
We are Supportive by promoting opportunities for everyone so they can reach their full potential
We are very Ambitious to provide the best possible outcomes for the people who use our services
We are Loyal because we put the people that we support and our staff at the centre of everything we do and we deliver on our promises. We also are committed to ensuring that our services are meeting the needs of all stakeholders
We are Unique because we are ambitious and innovative about the diversity of the services that we provide without compromising quality
We are Transparent by being open, honest and fostering a culture of mutual respect. We promote a culture where we learn by our experiences, and we are committed to doing things better and setting the highest standards in what we do
We are Engaging because we work in partnership with the people that we support, our staff and all our stakeholders
We encourage everyone to experience a Meaningful life by being aspirational and by offering opportunities
Why choose us?
At Salutem Care and Education, we believe that happy employees create a positive impact. That's why we prioritise the well-being of our colleagues and their families. With our Salutem Extras benefits platform, we offer a comprehensive range of perks designed to support you in every aspect of your life. Some of our benefits are:
Emotional Support Benefits:
✅Employee Assistance Programme - 24/7 emotional, financial and legal support for you and your partner from qualified counsellors.
✅Hub of Hope - where you have access to the UK’s leading mental health data base
✅Medito App - allowing you to explore how meditation can boost your wellbeing
✅Bereavement support – licensed counselling service, support groups and resources

Medical Support Benefits:
✅Free Online GP – 24/7 access to a qualified GP for you and your household prescribing to a pharmacy near you at a time that suits you
✅Health Cash Plan – for a price of a coffee a week, you can claim back on a range of healthcare expenses
✅Cancer Cover – Our cover can support you with bills, alternative therapies and much needed time out in the unfortunate event of a diagnosis
✅My Menopause Centre – Discounted access to an ‘Outstanding’ CQC provider where treatments are tailored to your needs and information is evidence based
Financial Support Benefits – annual savings per household is over £1000!
✅Wagestream - Where you can receive flexible pay, savings buildings, credit building card, flexible loans at competitive rates, chats with a trusted expert and benefits tracker
✅Freeze your utility bills – saving you up to £329 per year on your energy bills.
✅ Money helper – get a personalised action plan to help you stay on top of bills
✅Life Assurance – protecting you from day one of employment
Physical Support Benefits:
✅Online workouts – easy to follow videos to work out from home or at the gym
✅Cycle to work scheme – with salary deductions, save on tax and NI costs
✅ Gym discounts – no join up fees and up to 20% off gym memberships country wide
✅National trust and discounted days off – wide range of activities for you and your family

Still not convinced?
We have been recognised as a Top Employer in the United Kingdom.
We have been named as a Top 50 Inspiring Workpace.
We are a Disability confident committed company.
We employ nearly 3000 colleagues and support nearly 2000 people.
We have a high percentage of Good or Outstanding homes and all our children’s home are rated Good or Outstanding.


About The Role
Hawarden is a new Supported Living service that is due to open in November 2023. The service will provide support to 7 individuals who are moving into their first adult placement. It is an exciting time in their lives and we are currently recruiting a Support Worker to help shape the opening of the new service.
As a Support Worker, you will be at the forefront of providing high-quality, enabling care. Every day brings new challenges and rewards, making this a truly fulfilling role. You'll be key in helping us achieve our goal of being the best in the field.
Key Responsibilities:
- Individual Outcome and Wellbeing: Implement person-centered support plans, promote independence, manage risks, encourage relationships, and ensure legal and best practice compliance.
- Activity Planning: Develop flexible, engaging activity plans that promote autonomy and personal growth.
- Health and Lifestyle: Support individuals in maintaining healthy lifestyles and managing their health needs.
- Communication: Facilitate effective communication and maintain detailed, person-centered records.
- Medication Management: Oversee medication processes and support individuals in self-administration.
- Safety and Environment: Maintain a safe, clean-living environment and adhere to health and safety protocols.
About You:
- Compassionate and empathetic
- Strong communication skills
- Detail-oriented and organised
- Proactive and innovative thinker
- Committed to promoting diversity and inclusion
- Team player with a collaborative spirit

Apply now and help us create a brighter future for those we care for!

''

Chef Manager

Full-time - 37 hours per week - Weekdays and alternate weekends required

Quantum Care is a not for profit company providing high quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. We are looking to recruit the right people to join us and provide the best possible care to our residents, offering support, maintaining dignity and assisting them to enjoy every day living in our Homes.

As a Chef Manager you will be responsible for:

Providing homely meals for our residents, meeting a diverse range of dietary requirements.
Planning staff rotas which are appropriate for the kitchen workload and arrange cover for planned absences, using existing and casual staff.
Organising every aspect of the catering operation within the home to provide a safe, nutritious, cost effective quality service to all customers.
Ensuring all statutory training takes place.
Ensuring regular stock takes occur and that stock is maintained at minimum agreed levels.
Communicating with all customers on a regular basis, whenever possible.
Managing the catering budget and producing financial information relating to performance against the budget on a monthly basis.
If you believe this is the job for you, we would love to have you join our team and in return we will provide the following rewards & benefits:

Competitive salaries with enhancements at weekends and Bank Holidays.
Career development opportunities and recognition of career milestones.
First class in house training provided from day one.
Free Employee Assistant Programme: Providing 24/7 assistance and support to help you balance work, family and life.
Company Pension Scheme (after 1 years’ service).
Free DBS check and uniform.
Access to retail discounts and offers.
Refer a friend scheme of £500 per referral
Terms and Conditions apply to all benefits

This is a great opportunity to join a well-established, values driven company that offers varied and rewarding work and opportunities for career progression. We welcome applications from a very diverse range of people who have the right to work in the UK. We are not able to offer sponsorship to candidates at this time.

We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.

We’re delighted to be holding a Recruitment Event for our Supported Living Services in Newark! Come in and talk to our friendly team and find out more about our Support Worker vacancies and benefits working with Eden Futures.

Date: Tuesday 26th November 2024

Location: Newark Jobcentre, Castle House, Great North Road, Newark, Notts, NG24 1BY

Time: 10:00am - 3:00pm

We will have the facility to conduct interviews on the day. Please bring ID documents such as valid photo ID, proof of address and reference details for your previous employment / education.

*Roles are paid at an hourly rate of between £11.44 - £12.00. The salary shown is as a per annum equivalent for information only and based on 42 hours per week. NLW applies and will be pro rata'd based on contracted hours.

Shifts can vary across Days, Nights and Weekends, offering you the flexibility to work around commitments you may already have.

Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.

When you first join Eden Futures, you will be paid for completing a comprehensive Induction Programme involving face-to-face training, e-learning and shadowing experienced members of your team.

It’s a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with vulnerable adults.

Main Responsibilities

• Support service users to lead a full and active life in line with their wishes and choices, considering their assessed needs and individual support and care plans, participating in the development of plans where applicable
• Support individuals to stay safe, taking appropriate action to safeguard their welfare and protect them from abuse wherever possible
• Provide emotional support when needed, maintaining a person-centred approach
• Support service users to participate in chosen social activities and services in their community, manage their finances and medication responsibly, help with practical tasks around the home, and respectfully support with personal care, hygiene and healthcare
• You will be an informal point of contact for those in the service users circle of support (e.g. Families and Social Workers)
• Accurately report and record any issues related to the care and support of our Service Users to monitor their health and wellbeing
• Comply with Health and Safety regulations and have regard for the Health, Safety and Welfare of others
• Form appropriate relationships with those we care for and maintain professional boundaries in work.
• Work within organisational policies, procedures and guidance.
• Committed to demonstrating the organisations values and behaviours in their work.

The Ideal Candidate

• Caring and compassionate, having a genuine passion for wanting to help our service users lead a full and active life to enable them to achieve as much independence as possible
• We understand that not everyone has experience of working in the care sector, and that’s why we recruit individuals based on their values
• Ability to remain positive when there are challenging days - you have the chance to positively influence how someone feels and that is no small thing
• You'll enjoy working as part of team as well as using your own initiative, and have a willingness to support your colleagues when needed

Working Location: Island-wide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Processing of Applications: Assist in processing and assessing online applications received in the system.
• Data Management: Collecting, analysing, and presenting data on dashboards.
• Customer Service: Assist members of the public in promoting the use of digital/online services to apply for financial assistance.
• General Administration: Coordination of meetings, minutes taking, tracking of returns, data entry, etc
• Fieldwork: Assist Adult Protection Officers in field work.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Early Childhood Education / Marketing or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: justin.lee@tg-hr.com.

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Description:

• Support in Healthier SG related work
• Provide administrative support to the clinics when patients need referral to community and social partners, including day care and home care service etc.
• Liaise with the service providers in arranging medical appointment for patients
• Truck and submit monthly medical screening reports
• Work closely with the nurses to identify patients who require nurse counselling
• Perform right-sitting work, coordinating the transfer of patients from polyclinics to GP clinic where relevant
• Any ad hoc duties as per assigned

Requirement:

• Diploma in Healthcare Management/ Counselling/ Social Work/ Business Management or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

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