Total 374 Customer Service job vacancies in Aylesbury, Buckinghamshire

The MPGS provides professional soldiers to meet armed security requirements at Royal Navy, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK

Our duties include:

Security incident management - Such as suspicious packages, bomb threats, protests, etc.

Patrolling site perimeters - Taking necessary action to preserve perimeter security.

Controlling entry and exit - Managing control room and gate operations and ensuring all visitors are dealt with efficiently.

Military Working Dog services (at selected sites).

Our units are located at over 120 sites across the UK mainland. We have our own Military Local Service Contract which allows soldiers to choose where they wish to serve, providing there is a vacancy.

Requirements:

• Background - You must have at least 3 years prior Military Service, or be currently serving, in any arm of the British Military, regular or reserves.

• Age - You must be over 18 years and under 57 years of age at re-enlistment.

• Fitness Eligibility - You must be medically fit and have a Body Mass Index below 32.

• Driving Licence - You must have a full UK driving licence with less than 8 penalty points.

Previously Served Personnel:

• Gap Since Leaving Service - Former substantive Cpl/LH (or equivalent) and above ranks with no more than a 10 year gap of service, and for former non substantive Cpl/LH and below ranks who have a gap of service of no more than 6 years.
• If you feel you fall slightly outside the above criteria you can still apply for this role, for which a waiver may be granted subject to approval and interview processes.
• Previous Service Check - Your previous service records will be checked and final authorisation to proceed with the application must be given by the Army Personnel Centre.

Currently Serving Personnel:

• Any currently serving regular or reserve personnel wishing to transfer to the MPGS from across the tri-services should email ArmyPM-MPGS-Recruitment@mod.gov.uk immediately to discuss the best process for you joining the MPGS.

Benefits:

• Entry level salary £25693 (Pte) incrementally increasing to £28009 (Pte) over 4 years.
• Full career pathway and promotion opportunities available, with a salary range from £29066 (LCpl) to £53859 (WO1).
• Continuation of armed services pension or new pension if in receipt of full military pension already.
Entitlement to subsidised accommodation (SFA & SLA), free Medical and Dental care, SLC & ELCs.
• 30 Days Annual Leave (Pro Rata).
• You choose your location in which to serve.
• Home to duty payment subject to conditions (HDT).
• Adventurous Training & unit representative sports opportunities available.

Job Type: Full-time, permanent.

Schedule: 12 hour shifts on a structured system of 4 on 4 off.

Experience: UK Military, minimum 3 years (required).

How to Apply: In the first instance please copy & paste the below Web address into your preferred Web browser.

https://forms.office.com/Pages/ResponsePage.aspx?id=7WB3vlNZS0iuldChbfoJ5e0ogR2MuhhKluQo-thjdrtUNDRRNlZIUEZQSzZWR1lZTlkzUjNBU0ZKUy4u

For further info: Visit

Website - https://www.army.mod.uk/learn-and-explore/about-the-army/corps-regiments-and-units/adjutant-generals-corps/provost-marshal-army-1st-military-police-brigade/military-provost-guard-service/

Facebook - https://www.facebook.com/groups/mpgsRecruitment/

e-mail – ArmyPM-MPGS-Recruitment@mod.gov.uk

Customer Service Advisor (Service Care)
Department: Customer Operations
Location: Tongwell, Milton Keynes - fully office based
Hours: 37.5 hours per week - 08:30 - 17:00 with a 1-hour lunch break.
Duration: 6 months initially
Rate: £12 per hour (PAYE)

Your New Role:
As a Customer Service Advisor, your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty. You will ensure all customer queries are responded to and action, ensuring customers are fully informed and have been guided through their finance contract.

What You'll Need to Succeed:
GCSE or equivalent English Language and Mathematics is preferable.
Previous customer service experience, preferably within the finance industry.
Effective telephone and negotiation skills in both written and verbal.
Excellent administrative skills.Keen eye for accuracy and attention to detail.
Able and willing to take ownership of problems and resolve them to a satisfactory conclusion within a predetermined timeframe.
Demonstrate the ability to learn and employ finance and credit-control knowledge.
Self-motivated with the ability to work within a pressurised environment whilst maintaining a focus on personal, departmental and company objectives.
Able and willing to take ownership of problems and resolve them to a satisfactory conclusion within a predetermined timeframe.

What You'll Receive in Return:
Opportunity: Work with a leading automotive brand.
Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offer amenities such as an onsite café, hot desks, and free parking
Technology: Contingent workers receive their own laptop.
Hybrid Working: Enjoy a balance of working from home (3 days a week) and office-based work (2 days a week) Monday to Friday.The first 2 weeks of the role will be office-based, Monday-Friday, in order to complete the mandatory 2-week training. After which, hybrid-working can be discussed when a new starter is comfortable and competent with tasks and responsibilities.
Silent Room: A dedicated space in the Tongwell office for prayer or reflection.
Long-Term Career Progression: Potential for permanent roles.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The primary focus for the post holder is to ensure the systematic provision of a high-quality specialist clinical or counselling psychology service to clients with complex mental health problems including severe, enduring, and multiple disorders, and challenging behaviour. The post holder will be expected to work collaboratively with the key partner organisation. Please see the attached job description for the full responsibilities and requirements for this post.

To provide mental health provision in Stoke Mandeville and Wycombe General Hospital. To function autonomously and competently at Band 6 level when undertaking assessments, including managing volume and demand in the busy and sometimes challenging ED working environment and across the wards at SMH/WGH. Arrange and provide brief evidence-based psycho-social treatments for patients who have self-harmed. Support timely and safe discharge from the wards across SMH and for older adults admitted to WGH. This work will include working closely with the acute Trust to avoid unnecessary prolonged lengths of stay in the hospital environment, including avoidance of breaching referral to assessment time targets. Contribute to reducing unnecessary inpatient admissions to secondary care and to support and maintain appropriate care packages for patients as an alternative to admission. Please see attached JD/PS for full duties.

This role will require you to travel between community locations, you must therefore be comfortable with driving for work purposes and able to travel freely within the hours of the role. Applicants must have a full valid driving licence and have access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required. The CMHT teams provide an assessment and treatment function. The successful candidate will be expected to work 9-5 Monday to Friday with the main base at Saffron House. Please Note: Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments. Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests. Employees are expected to undertake mandatory and statutory training related to their role. We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.

Customer Resolutions Executive

At Manpower we have a great opportunity for someone with a strong, supportive customer service background with experience resolving consumer complaints and queries to join the team of one of our well-established automotive clients based in Milton Keynes.

Main Responsibilities

• Conduct thorough investigations in line with FCA complaint handling rules and company guidance.
• Keep customers informed throughout the complaint process using the complaint management system.
• Utilise the complaints system for accurate reporting and enable Root Cause Analysis.
• Collaborate with departments (Legal & Compliance) to ensure obligations are met for fair customer outcomes.
• Maintain high standards in customer communications reflecting brand values.
• Manage complex complaints, including those from vulnerable customers and social media escalations, adhering to Service Level Agreements (SLAs).
• Perform Quality Assurance on Subject Access Requests (SARs) to ensure compliance with regulatory requirements and data protection.

Qualifications & Experience

• Essential: Full PC literacy, proven stakeholder management, ability to meet strict deadlines, and understanding of TCF, FCA, and FOS regulations. Experience in a complaints environment, preferably in financial services.

This role is a temporary assignment currently until mid next year.

The hours are based around Monday - Friday, 9:00AM to 5:00PM working a 35-hour week paying £12.75 per hour.
If you would be interested in applying, please do not hesitate to get in touch!

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Registered Nurse / Primary Care Nurse to join the team at HMP Grendon & Springhill, a dual site in Grendon Underwood, a therapeutic site focussing on rehabilitation. Grendon is a Category B prison, and Springhill is Category D - both male prisons. Within this role, youll be an integral part of the healthcare team. You could be involved in anything from developing and leading clinics, undertaking examinations and tests as well as answering emergency bells and potentially being the first person to attend an emergency. Within this role, you will work within a multi-disciplinary team to deliver a nurse led service and prevent hospital admissions. Salary: This position is full time, youll receive an annual salary up to £41,461 per annum - depending on experience. Hours: You will work 37.5 hours per week, usually on a 2 week rotation - 1 in 2 weekends, and shifts are between 07:30 and 19:30. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

Job Title: Training Consultant - Customer Operations Compliance
Location: Milton Keynes
Contract: Start ASAP - Mid 2025
Pay Rate: £21.65 per hour

Are you passionate about delivering imperatively training and ensuring high standards in customer service? We're seeking a Training Consultant to join our Customer Operations team. This role focuses on designing and delivering compliance-focused, customer-centric training, creating interactive experiences to build technical, process, and soft skills for colleagues across the department. You'll play a vital role in maintaining consistent training standards, not only within the team but also with our Outsource Partners.

Key Responsibilities:

• Develop and deliver high-quality, regulatory training materials to support compliance and efficiency in customer services.
• Communicate updates in systems, processes, and procedures to ensure all teams are informed and prepared.
• Partner with Outsource Partners (OSP) during high-recruitment periods to ensure a unified, consistent training output.
• Manage accreditation activities across Customer Operations and with all Outsource Partners to maintain approved standards in customer interactions.

Qualifications and Experience:

• Demonstrable experience in designing and delivering training to large teams.
• Strong stakeholder management skills, particularly with Legal and Compliance teams.
• Preferred Qualifications: TAPi or CIPD qualification (or equivalent experience).
• Relevant experience in Financial Services, Automotive, or B2C sectors is desirable.
• Proficiency in MS Office tools
• Education: A-Level or equivalent qualifications, with a preference for a degree-level education, especially in Maths and English.

Why Join Us?

This is an exciting opportunity to make a tangible impact by enhancing the training standards of a leading organisation. If you're ready to elevate our team's expertise and customer service, apply now by calling Alison 01733968453 or email

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

What skills and experience we're looking for

PURPOSE OF JOB

To manage the day-to-day running of all aspects of Reception administration, in an effective and efficient manner.

To organise and prioritise your workload to ensure that our students maximise their potential through the provision of a high quality administrative service.

To present the Academy in a positive light by being hospitable, courteous and helpful to all visitors, staff and students.

MAIN DUTIES AND RESPONSIBILITIES -

To ensure the provision of general administrative services:

• Support the Head of Campus and staff team with the administrative workload.
• Provide a welcoming and professional reception service. Respond immediately to all visitors and telephone calls to the school.
• Treat all parents and visitors courteously and professionally, ensuring they have the appropriate security checks. Advise HR Team of any relevant information to be included in the Single Central Register.
• Ensure the efficient and effective transfer of information in relation to sickness absence, payroll, attendance, finance etc.
• Deal with emails and internal and external post and deliveries.
• Maintain confidentiality.
• Maintain the campus diary.
• Maintain campus stationery and postage supplies and undertake regular stock checks.
• Responsible for ad-hoc school shopping requirements
• Co-ordinate/schedule meetings and refreshments, liaising with colleagues, parents, education support services and other agencies as appropriate.
• Responsible for the site Inventry system – producing reports as required.
• Provide accurate reporting of student data as required.
• Produce and distribute information to staff, parents and students.
• Apply the Academy’s policies and provide reports as required.
• Work closely with the HR Administrator to facilitate the smooth transfer of information between campuses.
• Assist with reception cover across the Wendover and Prestwood sites as required.
• Administer the campus attendance system for students, liaising with the transport manager, parents and Support Lead as necessary.
• Support the Head of Campus and Data Manager in the collation and maintenance of data.
• Update CPOMs with all attendance issues and absences, run reports as directed by SWAM.
• Ensure that all documentation relating to new admissions and leavers is complete.
• Provide accurate reporting of student data as required.
• Ensure that all data is handled in accordance with GDPR.
• Issue petty cash, ensuring authenticity of receipts and following rules laid down in
• SIMS/CPOMs student database: To provide a Financial support service: ‘Office Procedures’.


• Assist the Exams Officer with scanning/photocopying and preparing rooms.
• Assist the Academy’s HR Officer.
• Ensure all relevant Return from Suspension paperwork is completed and forwarded to HR Officer/HR Administrator.
• Sign for goods on arrival and pass the delivery note/invoice and goods to the budget holder for formal checking against the order.

What the school offers its staff

• Bereavement leave
• Employee mentoring programme
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Free parking
• On-site parking
• Sick pay

Commitment to safeguarding

Chiltern Way is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS check.

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Are you looking for a new challenge? Are you highly organised and enjoy customer service? We have Full time contract as an Customer Service Advisor to join Buckinghamshire College Group, based at our Aylesbury Campus, will travel to our other campuses (Amersham & Wycombe).

The overall requirement of the Admissions Advisor is to organise, support and maintain the admissions process for our Aylesbury campus but also provide support to our Wycombe and Amersham Campuses when required. You will work with the Admissions Team Leader and faculty staff to meet the department's targets for the recruitment of a variety of students, and provide a high level of customer service to prospective students at every stage of application to enrolment process.

The successful candidate will be required to:

* Provide efficient and effective information, advice and guidance in regards to our courses and services.
* Work towards the successful achievement of the conversion, enrolment and retention targets of the college.
* Maintain and administer a clear, effective and comprehensive Admissions and Enrolment Service.

If you're ready to take on this challenging yet rewarding role, apply now and join us in our mission to empower every student to reach their full potential!

We will encourage you to develop new skills and expand your opportunities within the College. We are also flexible and accommodating, allowing you to be as productive as possible.

While working at Buckinghamshire College Group you can also take advantage of a host of employee benefits including:

* Pension scheme - LGPS (21% employer contribution)
* 30 days holiday entitlement plus Bank Holidays & Additional annual leave purchase scheme
* A wide range of learning - access to free training & continuous professional development
* A bespoke package of intensive induction and probation support
* Flexible working policy and a commitment to employee wellbeing
* Discounts in the Aylesbury Day Nursery & Aylesbury Hair & Beauty (HAB) Salon
* 24hrs/7days a week access to our Employee Assistance Programme (EAP)
* Cycle to work and local business employee corporate discount schemes

Buckinghamshire College Group is a Further Education college with three campuses located in Aylesbury, Amersham and Wycombe. We are proud to be a skills-based college supporting over 5000 learners each year to achieve their study and career goals and play a pivotal role in the Buckinghamshire community working with a wide range of employers for example, Pinewood Studios, NHS Trusts and Flannery Plant Hire to name but a few.

You will have an unwavering passion for learning and for supporting learners and staff to achieve more than they ever thought possible - we call this the Bucks College Factor!

If you have the Bucks College Factor, this sounds like a role for you and Buckinghamshire College Group sounds like a place you'd like to be part of, then we'd love to hear from you.



Commitment to Safeguarding

BCG is committed to equal opportunities for all, safeguarding and promoting the welfare of students and staff alike; all posts are subject to enhanced DBS checks.



For more information on the role please CLICK HERE for the job description and CLICK HERE for Terms and conditions.

Only completed applications will be considered for this role.

For more information on the role please contact HR directly.

Closing date for applications is the 05/12/2024, with interviews taking place shortly after.



We reserve the right to close this vacancy early, if we receive sufficient applications or source a suitable candidate. Therefore, if you are interested, please submit your application as early as possible.

As a member of the nursing team the post holder is expected to demonstrate a professional, approachable, and helpful manner towards patients, their families and carers. The post holder is expected to actively support high standards of care delivery and to promote the wellbeing of patients. As a Healthcare Assistant, you will be pivotal in building rapport and engaging patients in treatment and recovery. Therefore, you will require excellent communication skills, a compassionate and kind attitude and, a commitment to advocating for our patients and promoting their wellbeing. You will work as a valued member of the Aylesbury Crisis and home treatment team to provide compassionate, person-centred care whilst supporting the patient to understand, challenge and overcome their mental health crisis. Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances Able to work flexibly on a shift pattern to cover 24hrs of CRHTT Service as required and the ability to travel independently between locations to fulfil the requirements of the position. Applicants must have a full valid driving licence and have access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required.

Job Title: - Registered Nurse - Intensive Care Unit Trust: - Buckinghamshire Healthcare NHS Foundation Trust Location: - Stoke Mandeville, Aylesbury Pay Rate: £17 - £28 Shift Patterns: - Flexible Trust Info: - Buckinghamshire Healthcare NHS Trust, rated Good in their most recent CQC report, provides high quality care for a population of 500,000 across three hospitals, local bases and within the community. Parking and bus transport links are available at all three hospitals. With a world-famous National Spinal Injuries Centre, quality stroke service and a regional centre for burns and plastics, the Trust also supports the provision of high-quality NHS and industry research in areas including Cancer, Cardiology, Diabetes, Gastroenterology, Maternity, Ophthalmology and Paediatric studies. Why might this job interest you? Being an intensive care nurse in the NHS is both demanding and incredibly fulfilling. It involves providing specialised, high-level care to critically ill patients who require constant monitoring and complex medical interventions. The flexibility in scheduling enables intensive care nurses to balance their professional commitments with personal responsibilities, ensuring they can provide optimal care while maintaining their well-being. It's a role that requires dedication, resilience, and a compassionate approach to ensuring the best possible outcomes for patients in intensive care units. What you can add: Comply with NMC Professional Registration and keep up to date with current nursing practices Undertake nursing assessment and evaluation to enable development of appropriate plans of care based on the needs of the individual Be proficient in the delivery of care to patients Ensure safe administration of drugs in accordance with NMC and CHS policies Ensure accurate records are kept in accordance with CHS policy and NMC guidelines Working as an effective team member and promoting team and interdisciplinary relationships The role will involve, but not be limited to you performing the above. What youll need: A minimum of 6 months paid experience in an Acute hospital environment within the last 3 years Comply with NMC Professional Registration and keep up to date with current nursing practices Ensure accurate records are kept in accordance with CHS policy and NMC guidelines *Depending on the Trust, you may require variable additional certification and skills. The benefits we can offer you in return: Putting People in Places to Care be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life. Weekly pay to give you access to your wages more quickly. Blue Light Card NHS Discount Provider First choice of shifts/placements at the Trust of your choice over agencies. Our team is always happy to help - access our support line any time. Working options to suit your lifestyle being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements. Training and development opportunities via the Trust and NHSPs own academy. Explore different wards, keep your skills up to date whilst gaining vital experience. Being part of the NHSP Community means youll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more. Who are NHS Professionals? NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements. Apply Today By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

Customer Quality Analyst

Our client global leader in the automotive industry, renowned for innovation, reliability, and quality.

They are recruiting for a customer quality analyst to join their wonderful team!

The role focuses on improving customer journeys and processes across key operational areas (New Business, Customer Services, Collections, and Resolutions) to enhance retention, customer experience, and reduce business risks.
Key Responsibilities

• Analyse customer interactions to identify trends, knowledge gaps, and areas for improvement.
• Operate within framework to ensure continuous improvement in customer service.
• Collaborate with Operations and Insights teams to ensure accuracy in quality and process reviews.
• Ensure compliance with FCA regulations through customer interaction reviews.
• Support internal and external QA calibrations to align with standards.
• Provide constructive feedback to Advisors, Seniors, and Team Leaders.

Skills & Experience

• Strong communication, presentation, and coaching skills.
• Analytical skills for data interpretation and reporting.
• Experience with Excel and MI reporting systems.
• High drive for personal and team development.
• Experience in adhering to QA processes in a regulated environment.
• Proven ability to manage stakeholders and work across functional teams.

This is a temporary contract currently until mid 2025.
Working hours are Monday - Friday, 9AM - 5PM based in Milton Keynes.
Paying £16.07 per hour

Please apply!