Total 378 Customer Service job vacancies in Bournemouth, Dorset, BH9 2AD

University Hospital Dorset is one of Britain's leading healthcare providers in the NHS. It was created in October 2020 by bringing together two Trusts: Poole Hospital and Royal Bournemouth and Christchurch.

The new Trust has a turnover of approximately £750m and employs over 9,000 members of staff.

We are seeking to appoint a new Group Director of Operations to our Medical Care Group for a fixed period of 12 months. The Medical Care Group is one of three Care Groups in the Trust. It covers all aspects of medicine and is split across four directorates including Emergency & Urgent Care, Older People's Services and Acute Care, Networked Medicine and Specialist Medicine across all Trust hospital sites.

Base Location: Bournemouth & Poole

Interview Date: TBC



The Group Director of Operations is a key leadership role with the Trust, responsible for the safe and effective delivery of services. The successful applicant will work as part of a triumvirate to deliver the strategic ambitions of the Trust.

The total Care Group budget to manage is £220 million and a staff group of circa 2500 members.

The post holder will be accountable for the performance of their Care Group alongside the Group Director of Nursing and Group Medical Director in delivering national and local health care priorities, ensuring clinical quality, delivery of all constitutional standards, patient safety, finance and improving patient and staff experience.



Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.



Strategically, the Care Group Director will have a key enabling role in aligning site operational priorities with the ambition and vision of supporting the delivery of the Dorset Clinical Services review.

This is an exciting time to join the team with the transformational and investment programme to transform the local area, creating a new, state-of-the-art elective and planned care hospital.

The successful individual will be an astute, driven, flexible and determined individual who has a proven history of successful relationship building in order to deliver our strategy. You will have a strong track record of delivery and be considered inspirational and engaging by both staff and external partners.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.


This advert closes on Monday 11 Nov 2024

Proud member of the Disability Confident employer scheme

Location: Ramsgate

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Christchurch

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Poole

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

What's involved with this role:

Temporary PT Business Support Officer/ Admin - CMHT

Reference no: Bournemouth 5257190 B

Pay Rate: £12.59 per hour PAYE

27 Monday – Friday, TBC

This opening assignment is for 2-3 months

City: BOURNEMOUTH

Candidates must have minute taking skills and experience

As a Business Support Officer, you will play a crucial role in providing a comprehensive, efficient and effective administrative support to individuals and teams to enable them to maximise their delivery and assist the Council in achieving its purpose and objectives.

Key responsibilities encompass arranging highly sensitive meetings, minute-taking, and managing confidential information with extraordinary precision and accuracy at all times.

Key responsibilities:

Respond to customer enquiries and requests in a professional and empathetic manner, following the Council's policies and procedures.
Record and update customer information and interactions using the appropriate systems and databases, ensuring data accuracy and confidentiality, adhering to General Data Protection Regulations (GDPR).
Achieve high accuracy in data input onto all aspects of work such as spreadsheets and bespoke databases.
Collect, collate, analyse, and disseminate statistical data relevant to the service unit, ensuring that data area records are meticulously maintained and kept up to date.
Treat customer information as confidential, adhering to the GDPR and relevant procedures.
Organise multi-agency meetings which can be complex. Capture accurately decisions and summarise key information effectively during meetings.
Maintain a high level of knowledge of processes and procedures in own area of work.
Procure goods, services and supplies as directed by the Budget Holders, accurately utilising the financial management system or purchasing card whilst adhering to the Council’s financial regulations and guidelines.
Work collaboratively with other team members and departments to ensure a seamless and consistent customer service experience.

Qualifications:

2 A Levels, NVQ 2/3 in Business Administration (or equivalent experience)

Knowledge:

A good understanding of work practices, processes and procedures within the specified area of work.

Experience:

Previous experience of working in a customer service and/or administration environment.
Experience of diary management for Senior Officers.
Experience and excellent skills in preparing clear and succinct meeting notes.
Experience of accurate data inputting, collation and analysis of data.

Skills & Abilities:

Communication and interpersonal skills, both verbal and written, with the ability to adapt to different customer needs and situations.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
Ability to communicate with a range of internal and external stakeholders to resolve and escalate complex issues in a professional manner.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

ALD
1

Job Ref: Bournemouth 5257190 B


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

What's involved with this role:

Temporary PT Business Support Officer/Safeguarding Notetaker/Admin

Reference no: Bournemouth 5257190 A

Pay Rate: £12.59 per hour PAYE

18.50 Monday – Friday, TBC

This opening assignment is for 2-3 months

City: BOURNEMOUTH

Hybrid working

Candidates must have minute taking skills and experience

As a Business Support Officer, you will play a crucial role in providing a comprehensive, efficient and effective administrative support to individuals and teams to enable them to maximise their delivery and assist the Council in achieving its purpose and objectives.

Key responsibilities encompass arranging highly sensitive meetings, minute-taking, and managing confidential information with extraordinary precision and accuracy at all times.

Key responsibilities:

Respond to customer enquiries and requests in a professional and empathetic manner, following the Council's policies and procedures.
Record and update customer information and interactions using the appropriate systems and databases, ensuring data accuracy and confidentiality, adhering to General Data Protection Regulations (GDPR).
Achieve high accuracy in data input onto all aspects of work such as spreadsheets and bespoke databases.
Collect, collate, analyse, and disseminate statistical data relevant to the service unit, ensuring that data area records are meticulously maintained and kept up to date.
Treat customer information as confidential, adhering to the GDPR and relevant procedures.
Organise multi-agency meetings which can be complex. Capture accurately decisions and summarise key information effectively during meetings.
Maintain a high level of knowledge of processes and procedures in own area of work.
Procure goods, services and supplies as directed by the Budget Holders, accurately utilising the financial management system or purchasing card whilst adhering to the Council’s financial regulations and guidelines.
Work collaboratively with other team members and departments to ensure a seamless and consistent customer service experience.

Qualifications:

2 A Levels, NVQ 2/3 in Business Administration (or equivalent experience)

Knowledge:

A good understanding of work practices, processes and procedures within the specified area of work.

Experience:

Previous experience of working in a customer service and/or administration environment.
Experience of diary management for Senior Officers.
Experience and excellent skills in preparing clear and succinct meeting notes.
Experience of accurate data inputting, collation and analysis of data.

Skills & Abilities:

Communication and interpersonal skills, both verbal and written, with the ability to adapt to different customer needs and situations.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
Ability to communicate with a range of internal and external stakeholders to resolve and escalate complex issues in a professional manner.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

ALD
1

Job Ref: Bournemouth 5257190 A


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

What's involved with this role:

Temporary PT Business Support Officer/ Admin - Learning Disabilities Team

Reference no: Bournemouth 5257190 C

Pay Rate: £12.59 per hour PAYE

18 Monday – Friday, TBC

This opening assignment is for 2-3 months

City: BOURNEMOUTH

Candidates must have minute taking skills and experience

As a Business Support Officer, you will play a crucial role in providing a comprehensive, efficient and effective administrative support to individuals and teams to enable them to maximise their delivery and assist the Council in achieving its purpose and objectives.

Key responsibilities encompass arranging highly sensitive meetings, minute-taking, and managing confidential information with extraordinary precision and accuracy at all times.

Key responsibilities:

Respond to customer enquiries and requests in a professional and empathetic manner, following the Council's policies and procedures.
Record and update customer information and interactions using the appropriate systems and databases, ensuring data accuracy and confidentiality, adhering to General Data Protection Regulations (GDPR).
Achieve high accuracy in data input onto all aspects of work such as spreadsheets and bespoke databases.
Collect, collate, analyse, and disseminate statistical data relevant to the service unit, ensuring that data area records are meticulously maintained and kept up to date.
Treat customer information as confidential, adhering to the GDPR and relevant procedures.
Organise multi-agency meetings which can be complex. Capture accurately decisions and summarise key information effectively during meetings.
Maintain a high level of knowledge of processes and procedures in own area of work.
Procure goods, services and supplies as directed by the Budget Holders, accurately utilising the financial management system or purchasing card whilst adhering to the Council’s financial regulations and guidelines.
Work collaboratively with other team members and departments to ensure a seamless and consistent customer service experience.

Qualifications:

2 A Levels, NVQ 2/3 in Business Administration (or equivalent experience)

Knowledge:

A good understanding of work practices, processes and procedures within the specified area of work.

Experience:

Previous experience of working in a customer service and/or administration environment.
Experience of diary management for Senior Officers.
Experience and excellent skills in preparing clear and succinct meeting notes.
Experience of accurate data inputting, collation and analysis of data.

Skills & Abilities:

Communication and interpersonal skills, both verbal and written, with the ability to adapt to different customer needs and situations.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
Ability to communicate with a range of internal and external stakeholders to resolve and escalate complex issues in a professional manner.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

ALD
1

Job Ref: Bournemouth 5257190 C


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

What's involved with this role:

Temporary Housing Options Officer - Housing Support

Reference no: Bournemouth 5257183

Pay Rate: £16.63 per hour PAYE

Hours per week: 37 Monday – Friday, normal working hours

Role Length: This opening assignment is for 3 months

City: Bournemouth, Dorset

This is a fully remote position; however, the candidate must attend the office on day one for induction.

To critically analyse, assess and implement the Council’s housing duty to all those presenting as homeless or threatened with homelessness, in accordance with statute and guidance; 1996 Housing Act (as amended 2002 Homelessness Act) Council policy and working procedures.

As a member of a large team, provide a frontline excellent customer service through comprehensive homelessness prevention advice and housing options advice. Carry out wide ranging complex and sensitive interviews with vulnerable households, applying technical knowledge so as to identify the most appropriate response to the housing needs of the individual households. To record accurate reports of casework for use at court.

Key Responsibilities:

Provide specialist advice on a range of complex housing options and homeless prevention initiatives, e.g. staying safely at home, signposting to money advice services, private rented accommodation, low-cost home-ownership, Housing Association and Council accommodation, including making statutory decisions, pursuant to the Council’s statutory duty under Parts VI and VII of the 1996 Housing Act and the Homelessness Act 2002.
Work in a multi-disciplinary team and have in-depth knowledge, recognise the needs and be able to respond accordingly and in line with the council’s statutory responsibilities to those with complex problems; including child protection, domestic abuse, adult safeguarding, mental health, substance misuse, learning difficulties, disabilities and other medical / social issues.
Carry out detailed legal assessments of applications for the housing register and make legal decisions on all aspects of the application including verification, eligibility, housing need, support and recommendations for the loan or spend of the council’s housing budget. Determine the social care and wellbeing support needs of households in housing need and refer to specialist providers where appropriate.
Participate in Housing Advice Rota, providing excellent customer service in respect of a range of complex and contentious housing enquiries, liaising with other service units and agencies where necessary.
Lead case conferences for households with complex problems and liaise with other statutory and voluntary agencies as appropriate.
Act as housing lead in responses to serious domestic abuse (MARAC), child protection, adult safeguarding etc. where clients have identified housing needs.
Develop strong relationships with the private sector, supported housing providers and social housing landlords with a view to increasing the supply of accommodation available to the Council in the discharge of its homeless duties. To promote multi-agency initiatives in the prevention of homelessness
Maintain continuous professional development and up to date knowledge of related legislation, such as landlord and tenant, family, welfare benefits, child and adult safeguarding, immigration and persons from abroad to determine their respective eligibility for housing and housing related support and understanding the implications of not doing so.
Prevent homelessness wherever possible by negotiation and visiting personal callers in their homes, their families, landlords, solicitors, financial institutions and other housing providers.
Assess and determine applications for rent deposit, arrears and homelessness prevention loans and grants for clients who have found alternative housing or need financial assistance to enable them to sustain their current home.
Manage a portfolio of cases in which the Council has accepted an interim duty under the Housing Act 1996, Homelessness Act 2002 and Homelessness Reduction Act 2017 and to be responsible for conducting detailed and extensive enquiries and assessments, with due regard to the sensitivity and complexity of issues under consideration. This will include conducting detailed interviews with both the applicant and relevant third parties.
Report issues relating to child protection, adult safeguarding and domestic abuse to the appropriate agency and maintain an active involvement in ensuring their housing needs are met.
Ensure that individual applicants are kept fully appraised of progress with enquiries into their application, of the duties upon them in making their application and of information required of them to assist the Council in resolving their application, whilst keeping detailed case records. To take particular care in fulfilling this function where the applicant is disadvantaged through medical or mental health problems, illiteracy, being reliant on interpreting/translation services or for other reasons.
Arrange and assess the suitability of accommodation that may be offered to applicants under Part VII and/or Part VI Housing Act 1996, Homelessness Act 2002 and Homelessness Reduction Act 2017.
Provide affidavit evidence in cases of County Court Appeal and/or Judicial Review, to attend Court as an expert witness, presenting cases where the Council is seeking possession of accommodation provided under Housing Act 1996, Homelessness Act 2002, Homelessness Reduction Act 2017 and/or where the Council is bringing a prosecution for fraud.



Qualifications:

Level 4 diploma or the equivalent experience.
CIH Level 4 Certificate in Housing or equivalent – desirable.



Experience:

Significant experience of providing excellent customer service and specialist, professional advice to people with housing problems.
Part 7 housing options experience and assessing homeless applications under homelessness reduction act essential.
Experience of working for a range of different vulnerable clients (e.g. victims of domestic abuse, mental health, offenders, substance misuse, young people, learning or other disabilities).
Experience of managing a caseload and developing housing options plans.
Experience of team working and multi-agency working
Experience of assessing and determining a wide range of housing and social care, welfare and support needs and entitlements – desirable.
Experience of advising those in debt or with rent / mortgage arrears and signposting to appropriate services – desirable.

Knowledge:

Working knowledge of Housing / Homelessness legislation, case law & associated code of guidance.
Understanding of a range of housing options and homelessness Prevention techniques
To understand the needs of homeless households and the causes of homelessness.



Skills & Abilities:

Ability to understand and impart information and legislation though face to face interviews and in writing
Effective interpersonal and negotiation skills.
Ability to deliver training / workshops to other professionals and clients - desirable
Be able to deal with conflict and challenging behaviour and have strategies to deal with this
Balance of empathy, tact and diplomacy in accordance with the needs of the individual
To be able to problem solve and make decisions using professional judgement
Creative approach to resolve complex problems
Able to organise a diverse workload without close supervision and manage competing demands
Ability to interpret financial information, draw up financial statements and conduct financial health checks - desirable
Ability to recognize issues relating to adult safeguarding, child protection and domestic abuse Ability to effectively use casework management systems
Computer literate & experience of Outlook, Word & Excel.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

S




1

Job Ref: Bournemouth 5257183


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

We have an exciting and rewarding opportunity to join our team as a part-time Mental Health Support Worker at Leven House.

Leven House is a supported living service located close to Bournemouth town centre within walking distance of bus routes and the train station. It provides supported living accommodation for adults with severe and enduring mental health conditions.

Key responsibilities will include:

• Supporting and promoting our clients’ independence and wellbeing.
• Supporting clients to gain necessary skills for independent living.
• The ability to communicate and record information in relation to support needs.
• Providing a high quality of service for clients with a severe and enduring mental health illness.
• Supporting and enabling clients to access community resources.
• Flexibility to work across the week including alternate weekends.

The successful candidate should have:

• Experience of working with and supporting people with mental health.
• An understanding and knowledge of the National Framework for Mental Health and current legislation, standards and codes of practice.
• The ability to communicate with people who have complex needs and behaviours.
• NVQ Level 2 in Health and Social Care or equivalent.

Part-time – 30 hours per week

What Tricuro offers:

• Access to high quality CPD and qualifications
• Comprehensive high-quality induction and ongoing training
• Competitive rates of pay
• Health and wellbeing support package for employees and their families
• Contributory pension scheme
• Enhancements paid for night shifts, weekends and bank holidays
• Generous annual leave entitlement amounting to a minimum of 26 days, rising to 29 days (pro-rata for part time) with continuous service.
• Bank holidays are provided as extra to your leave entitlement or paid with generous enhancements for those that are rostered to work.

Proud member of the Disability Confident employer scheme

Sugarman Health and Wellbeing is one of the UKs leading healthcare recruitment and care providers, specialising care and support with individuals who have Complex Needs and Social Care; Tailored to our service users' needs to promote independence and companionship.

Role: Healthcare Assistant

Salary: Monday - Friday £14ph, Weekends £15ph

Location: BH20, Wareham

Job Type: Full Time/ Part Time

Shifts on offer*: Monday to Thursday 4.15pm - 10pm, Weekends 10am - 5pm

*Shifts Times are set times, but Monday to Sunday flexibility on offer depending on availability.

About the Role

Sugarman Health and Wellbeing are looking for a Healthcare Assistant who can support in the Wareham area, to support a young female service user in her mid-Teens who has a PEG and requires support with Suctioning and other complex care needs. Our Healthcare Assistant roles are also doubled up as a companionship role by building up key relationships and promoting independence through daily tasks for our service user within her own home environment and especially within the community.

Activities will include playing board games/ puzzles, watching TV, socilising with her friends and family, going for long walks, but most importantly, suggesting new ideas and opportunities that serve the service users' best interests, by going above and beyond. Our Service user wants to maintain a healthy lifestyle, and have a structured routine in order to keep her safe and effective at all times.

She is non-verbal but can communicate through facial expressions and body language through she enjoys and wants to do. You will then need to communicate with her effectively and appropriately, whilst also giving her the opportunity to communicate his needs as well.

What are the Benefits?

• Theoretical and Practical training is provided to ensure you have the correct skills and give yourself the opportunity to upskill yourself in the sector.

• Career development opportunities.

• NVQ level 2 and 3 in Health and Social Care *Please enquire for more information*

• Ongoing support from our Office Team, Registered Managers and Clinical Nurses.

• Weekly Pay via PAYE or Umbrella Schemes

• DBS application registered with Sugarman Health and Wellbeing

Requirements for the Role

Here at Sugarman Health and Wellbeing, we are looking for an outgoing bubbly candidate, who can show their best assets on providing the highest quality of support.

• A minimum of 6 months of professional UK Care experience.

• Complex Care experience preferred but not a mandatory need.

• To provide the correct compliance documents including updated Right to Work and original DBS certificate.

• Must be a Driver holding a Full UK Driving License, as there is a Mobility Vehicle that takes you and the service user around the community.

How to Apply?

Please submit a copy of your updated CV. If successful, a member of our Recruitment Team will contact you to discuss your interests and experiences in further detail.

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHDOR

Sugarman Health and Wellbeing is one of the UKs leading healthcare recruitment and care providers, specialising care and support with individuals who have Complex Needs and Social Care; Tailored to our service users' needs to promote independence and companionship.

Role: Healthcare Assistant

Salary: £14 - £15 per hour

Location: DT4, Weymouth

Job Type: Full Time/ Part Time

Shifts on offer*: Days, Monday to Thursday: 8am - 6.30pm. Nights, Momday to Sunday: 10pm - 8am.

*Shifts Times are set times, but Monday to Sunday flexibility on offer depending on availability.

About the Role

Sugarman Health and Wellbeing are looking for a Healthcare Assistant who can support in and around the Weymouth area, to support across two Paediatric male service users who has a PEG,Tracheostomy,Atresia of airways,Oxygen and other complex needs. Our Healthcare Assistant roles are also doubled up as a companionship role by building up key relationships and promoting independence through daily tasks for our service user within his own home environment and especially within the community.

Activities will include going Moving and Handling, Personal Care and taking part in Clinical Tasks, which you will get the necessary training from our Clinical Nurse Team, and in other facilities run by professional practioners, such as the NHS.

You will then need to communicate effectively and appropriately, whilst also giving them and their next of kin the opportunity to communicate their needs as well.

What are the Benefits?

• Theoretical and Practical training is provided to ensure you have the correct skills and give yourself the opportunity to upskill yourself in the sector.

• Career development opportunities.

• NVQ level 2 and 3 in Health and Social Care *Please enquire for more information*

• Ongoing support from our Office Team, Registered Managers and Clinical Nurses.

• Weekly Pay via PAYE or Umbrella Schemes

• DBS application registered with Sugarman Health and Wellbeing

Requirements for the Role

Here at Sugarman Health and Wellbeing, we are looking for an outgoing bubbly candidate, who can show their best assets on providing the highest quality of support.

• A minimum of 6 months of professional UK Care experience.

• Complex Care experience preferred but not a mandatory need.

• To provide the correct compliance documents including updated Right to Work and original DBS certificate.

• Must be a Driver holding a Full UK Driving License if living outside if the Weymouth area, due to access of Public Transport.

How to Apply?

Please submit a copy of your updated CV. If successful, a member of our Recruitment Team will contact you to discuss your interests and experiences in further detail.

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHDOR

Sugarman Health and Wellbeing is one of the UKs leading healthcare recruitment and care providers, specialising care and support with individuals who have Complex Needs and Social Care; Tailored to our service users' needs to promote independence and companionship.

Role: Healthcare Assistant

Shifts: 12 Hour Nights, 8PM - 8AM

Salary: £14 - £15 per hour

Location: DT6, Bridport

Job Type: Part Time

Shifts on offer*: Night, 8PM - 8AM

*Shifts Times are set times, but Monday to Sunday flexibility on offer depending on availability.

The Service User

This is a young paediatric package looking for someone confident to provide care based around the following:

• Dual Lumen Tracheostomies
• PEG Feeding
• Cerebral Palsy(With developmental delay)
• Tissue Viability
• Challenging Behaviours
• Epileptic seizures via Lennox Gastaut Syndrome

About the Role

Sugarman Health and Wellbeing are looking for a Healthcare Assistant who can support in and around the Weymouth area, to support across two young male service users who has a PEG, Learning Disabilities,Atresia of airways,Oxygen and other complex needs. Our Healthcare Assistant roles are also doubled up as a companionship role by building up key relationships and promoting independence through daily tasks for our service user within his own home environment and especially within the community.

What are the Benefits?

• Theoretical and Practical training is provided to ensure you have the correct skills and give yourself the opportunity to upskill yourself in the sector.

• Career development opportunities.

• NVQ level 2 and 3 in Health and Social Care *Please enquire for more information*

• Ongoing support from our Office Team, Registered Managers and Clinical Nurses.

• Weekly Pay via PAYE or Umbrella Schemes

• DBS application registered with Sugarman Health and Wellbeing

Requirements for the Role

Here at Sugarman Health and Wellbeing, we are looking for an outgoing bubbly candidate, who can show their best assets on providing the highest quality of support.

• A minimum of 6 months of professional UK Care experience.

• Complex Care experience is mandatory.

• To provide the correct compliance documents including updated Right to Work and original DBS certificate.

• Must be a Driver holding a Full UK Driving License if living outside if the Weymouth area, due to access of Public Transport.
• Experience with Tracheostomy, Vent, Epilepsy and Medication Administration.

How to Apply?

Please submit a copy of your updated CV. If successful, a member of our Recruitment Team will contact you to discuss your interests and experiences in further detail.

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHDOR

A Vacancy at University Hospitals Dorset NHS Foundation Trust.


Are you an experienced, driven Administrator?

We’re looking for an organised and highly motivated individual who can join the SACT/Immunotherapy Toxicity Service team in cancer care working autonomously as well as part of a wider multidisciplinary team.

Base Location: University Hospitals Dorset - Bournemouth and Poole Hospitals

Interview Date: TBC

You’ll provide support to the SACT clinical team through administrative tasks such as audio typing,demonstrate excellent typing/IT skills, generating audits and compiling statistics.You’ll be able to maintain confidentiality and be able to communicate effectively.

The main focus of this role is to provide administrative support to the senior SACT and IO nursing team.

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

To find out more about the role - please refer to the job description and person specification within the supporting documents.


This advert closes on Sunday 10 Nov 2024

Proud member of the Disability Confident employer scheme

To find out more about the role - please refer to the job description and person specification within the supporting documents.

We are looking for a unique individual to support with the difficult task of changing the bandages of our 15 year male client who suffers from a chronic skin condition called Epidermolysis bullosa (EB). The client has bandages over the majority of his body which are covering open wounds and blisters which require specific care to avoid infection. This is an extremely painful procedure and the client has specific pain medication prescribed to help with this. There will also always be a carer present who knows the client well to provide him with emotional support and reassurance throughout the process. This task is currently completed by his Dad who understandably finds it very difficult and, now his son is older would like to be able to train up someone else to support with this task. We are looking for:

• someone who is committed long term as training could take up to 6 months before the person is confident in doing this task alone.
• someone who is able to focus on the task at hand and remain detached from their feeling and emotions.
• We are looking to recruit a small team of carers on 2 week rolling rota covering Monday to Sunday, Days and Nights (depending on availability).You must be able to work alternate weekends.

About the Role

• Role: Healthcare Assistant
• Location: Ringwood, BH24
• Hourly Rate: £14 - £15
• Shifts: Nights Saturdays, 9.30pm - 7.30am
• Contract: Part Time
• Speciality: Complex Care
• Start Date: ASAP on completion of recruitment process
• PPE provided
• Must be a Driver

Theory and Practical training will be provided free of charge to ensure you have the correct skills and knowledge to support this service user's needs. This is an amazing opportunity to learn new skills and progress in your health and social care career. Practical clinical training will be delivered by one of our nurses so you can learn first-hand from their expertise.

Benefits working for Sugarman Health and Wellbeing include:

• Enhancing our Service Users quality of life
• Ongoing training and development opportunities
• Ongoing support from other Carers, the Nurse Care Manager, and Registered Manager
• Weekly PayPaid via PAYE or Umbrella
• Holiday Pay (PAYE)
• Refer a friend scheme *Terms and conditions apply*

What are your duties as a Healthcare Assistant in this package?

• Support in Moving and Handling & Personal Care
• Support and maintain all clinical needs.
• Training Carers.
• To be respectful and maintain professional boundaries
• Someone who will go above and beyond for the Service User and staff involved in the package .

Requirements:

• A minimum of 6 months professional care experience
• The right to work in the UK and have the correct documentation for this
• A full enhanced DBS
• An up-to-date CV with full working history

Interested in applying for this role?

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHDOR