Total 210 Customer Service job vacancies in Bradford, BD9 6RJ

What skills and experience we're looking for

• Trained in aspects of emotional literacy including some of the following: emotional awareness, self-esteem, anger management, social and friendship skills, social communication difficulties, loss, bereavement and family break up and a willingness to undertake training to develop these further.
• Experience working in a school environment or other educational setting
• Experience identifying interventions to raise attendance of pupil
• Experience supporting and working with parents of young people
• Experience of working with families and pupils to raise attainment and improve behaviour
• Experience working with colleagues, outside agencies and multi-agency team
• Experience of keeping good written records
• Knowledge of the barriers to learning that pupils may face
• Tailoring plans and interventions to individual pupils
• Ability to create good relationships with children, staff, parents and external agencies
• Knowledge of available support services in the local area
• Safeguarding of children and young people
• Experience identifying interventions to raise attendance of pupils

What the school offers its staff

Mission Statement:

At Chellow Heights we are working towards our goal of providing an outstanding, world class educational provision and an exciting, specialist learning environment.

We endeavour to use innovative solutions and specialist technology to develop new ways to support children and families through research and development in order to tackle the challenges facing learners, families, staff, and communities in a modern society.

As such, we will be fulfilling the wider Bradford Vision for special schools of education, co‑location, co‑operation.

Our Purpose

Is to enable learners to be happy, healthy and enjoy life, to develop as fully as possible their self help, independence, communication and social skills to be confident and able to make decisions and achieve personal goals. We will do this through a learning environment which enables everyone to feel safe, secure, valued and happy.

Our Values:

Inclusive, challenging, holistic, patience, tolerance, innovation, confidentiality, curiosity, dignity.

Our approach is:

Inclusive, challenging, holistic, compassionate, professional, encouraging, consistent, energetic, happy, innovative.

Awards

We are very proud to have gained a number of awards for our work in school.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

What skills and experience we're looking for

Looking for an opportunity to help make a positive impact on young people’s lives? Looking for a rewarding job with lots of training opportunities and support? Why not join our Business Team at Co-op Academy Delius, our high achieving, friendly academy for pupils from 2-11 years with a range of complex educational and medical needs.

The highly skilled and dedicated staff at Co-op Academy Delius are passionate about supporting our pupils, and each other and we recognise the importance of working in partnership with parents and other professionals as well as enhancing our links in our local community and beyond. Our Business team is pivotal in supporting the Delius community which encompasses leadership, teaching & support staff, children at Delius, and their parents and the wider community.

We have an exciting opportunity which has arisen for someone who is conscientious, enthusiastic and well organised ! As our Receptionist / Administration Assistant you’ll join our valued and established Business team here at Co-op Academy Delius. In your role, you will be responsible for undertaking a wide range of reception duties ensuring compliance and safeguarding protocols are adhered to and will provide general administrative support across our Academy. With a welcoming and friendly demeanour you’ll provide a customer focused and efficient reception service acting as the first point of contact to greet parents/carers and visitors to our Academy and manage the day-to-day telephone and face-to-face enquiries we receive. You’ll provide general administration support to the Headteacher, Senior Leadership and assist in the day-to-day work of our very busy office. Duties will be varied and you'll work under the direction and guidance of the Business Manager within school policies, procedures and code of conduct. You must be flexible and be able to work at either of our sites to ensure the smooth running of the Academy.

We'd love to hear from you if you:

• Can demonstrate excellent customer service, interpersonal skills and be able to communicate effectively with a wide range of people
• Relate positively to children and adults
• Are friendly, professional and able to work individually and are a good team player
• Have excellent organisation & prioritisation skills to be able to multi-task and have a high attention to detail
• Are able to work to deadlines and remain calm under pressure applying discretion and confidentiality as required
• Whilst training of the IT packages in the Academy will be provided you will possess sound working knowledge of Microsoft Office packages (e.g. Google, Word, Excel) and have good grammar, numeracy and accurate keyboard skills
• Have a positive, can-do attitude, be adaptable and fully committed to the ethos of our Academy
• Experience of working in a school environment is desirable but not essential.
• As this role is customer facing in line with the Immigration Act 2016 you must be able to demonstrate fluency of the English Language to the level defined in the Job Description.

Candidates invited to our recruitment day will be expected to complete several tasks in order to recruit staff of the highest calibre.

INTERESTED? Please refer to the Recruitment Pack, Job Description & Person Specification for more detailed information regarding this opportunity.

TO APPLY, please visit:

https://www.tes.com/jobs/vacancy/receptionist-administration-assistant-bradford-2129075

What the school offers its staff

Why us?

At Co-op Academy Delius, we strive to provide a personalised, ambitious and challenging curriculum with the highest of expectations where pupils are given a voice and are encouraged to be independent and actively participate in their education. Our curriculum is planned to promote pupils acquiring skills and knowledge which they are able to retain and recall, enabling them to live their lives to the fullest and access society. Our academy community is passionate and creates innovative learning opportunities in exceptional learning environments whilst promoting holistic as well as academic development.

Co-op Academy Delius has two sites (Barkerend Road, Bradford BD3 and Great Hoton, Bradford BD7), both just 10 minutes from Bradford centre with places for 171 students and 118 staff. All applicants must be able to work at either of our sites to ensure the smooth running of the Academy.

All our values are based upon the values of the Co-op Group, which will inform our behaviours.

• Self-help: We do not expect to be spoon fed – we will try to do things for ourselves in the right way and at the right time.
• Self-responsibility: Everyone should act in a responsible way around the academy site and in the local community. We take responsibility for our own learning; we want to become independent learners.
• Equality: We are proud to be part of a very multi-cultural academy, with students from all over the world; it is important that we treat each other with respect and accept that others may be different from ourselves. We should all of us have equal chances to succeed.
• Equity: We want to look for the best in each other. Rewarding others fairly to encourage all types of achievement.
• Democracy: We will contribute our ideas to make the academy a success.
• Solidarity: We can achieve more by working together, rather than as individuals.

Our Values

Being part of the Co-operative Group, we are both guided and driven by the Co-op values which are embedded in everything that we do within our Academy - We strive to demonstrate the following ethical values in everything we do - they are our "Ways of Being’:

• Succeed together
• Do what matters most
• Be yourself always
• Show you care

So, if you believe in our values, we would love to hear from you!

We offer a wide range of benefits and rewards to recognise the part you play in our success:

Benefits include:

• Excellent opportunities for personal and career development within the Co-op Academies Trust;
• Co-op Academies Trust & Academy Reward & Recognition scheme;
• Effective, supportive and dynamic leadership, with well-being high on the Agenda;
• Free breakfast each Wednesday to connect and chat with leadership and colleagues across Delius;
• A welcoming, friendly, supportive, effective and efficient professional / continuing professional development.
• Opportunity to continue to enhance your continual professional development (CPD) and opportunity to join Delius CPD reward Incentive scheme;
• Employee benefits such as season ticket, reduced gym membership, cycle to work scheme and more more;
• Once signed up to our “Colleague Membership” scheme you will receive discount off most Co-op branded products and a discount off most branded products on colleague member payday events! You can also access discount on Co-op Funeral care, Co-op Legal Services & Insurance (including Pet insurance, Travel Insurance, Life Assurance, over 50 insurance breakdown cover);
• Free access to a confidential 24/7 Employee Assistance Programme;
• Free flu vaccine and eye tests with money towards glasses;
• A superb, school building with a flexible and creative ICT rich working environment;
• Local government pension scheme and recognised continuous service.

Further details about the role

For more information about the Co-op Academies Trust, please visit: www.coopacademies.co.uk

For more information about Co-op Academy Delius please visit: www.delius.coopacademies.co.uk

To apply visit TES:

https://www.tes.com/jobs/vacancy/receptionist-administration-assistant-bradford-2129075

Co-op Academies Trust as an aware employer is committed to safeguarding and protecting the welfare of children and vulnerable adults as its number one priority. This commitment to robust recruitment, selection and induction procedures extends to organisations and services linked to the Trust on its behalf.

Our Academy is committed to the safeguarding and welfare of children and young people and expects all its employees and volunteers to share this commitment. This post is exempt under the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.In line with our robust Safer Recruitment processes we will carry out an online search as part of our due diligence on shortlisted candidates which we might want to explore with you at interview.The successful applicant will be subject to an enhanced DBS check and satisfactory references. All our colleagues are expected to demonstrate a commitment to co-operative values and principles.

The Trust is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage or civil partnerships.

Commitment to safeguarding

Co-op Academies Trust as an aware employer is committed to safeguarding and protecting the welfare of children and vulnerable adults as its number one priority. Our Academy is committed to the safeguarding and welfare of children and young people and expects all its employees and volunteers to share this commitment. This post is exempt under the Rehabilitation of Offenders Act 1974. We will carry out an online search on shortlisted candidates which we might want to explore with you at interview. The successful applicant will be subject to an enhanced DBS check and satisfactory references.

Pensions Administrator
Local Authority Bradford
Central Bradford Location
Hybrid / Remote Working Available (Some office presence will be necessary)
Monday to Friday 09:00 - 17:00
This is an ongoing contract for 3 - 6 months
37 Hours per week (Full Time)
£17ph Umbrella

Main responsibilities

• Check the work of Pensions Officers, ensuring accuracy of calculations. Authorise benefit payments within statutory deadlines and Key Performance Indicators.
• Process daily & monthly payrolls, authorising payments via BACS system and managing monthly payroll reports.
• Provide technical support, guidance and training for POs and other colleagues to ensure the team operates in line with LGPS and Fire Pension schemes regulations and associated legislation such as HMRC taxation rules, Financial Conduct Authority guidance.
• Provide help and guidance to scheme members and bereaved families on complex queries in respect of their scheme membership, benefits and options. Handle any complaint cases with confidence and sensitivity.
• Undertake regular supervision journal reviews and provide mentoring and guidance for Pensions Officers for whom supervisory responsibility is allocated, responding to and dealing with poor performance. Support other Pensions Officers in colleagues absences.
• Participate in project working groups and exercises to promote continuous improvement of processes, procedures and documents in the Service Centre.
• Responsible for the correct application of Systems and identify any service improvements to Team Manager. Undertake quality audits as laid out in the annual audit calendar to improve procedures.

Requirements:

• Previous experience within Pension or Investment Administration
• Local Authority experience would be beneficial
• Great communication and customer service experience
• Right to work within the UK

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

BSL Support Worker - Bradford

Do you want to support secondary SEN students with hearing difficulties to flourish in their education using BSL?

We are looking for a number of full time BSL Support workers who can use British Sign Language (BSL) to support a client school in Bradford with 101 care.

The new cohort of EHCP students has a large number of deaf pupils entering the school. Your role will be to engage in conversation with the students by using British Sign Language, allowing them to feel less isolated and supported, check in on their wellbeing, build a relationship and support their academic achievement. You will be supporting and relaying information from the class teacher specifically in the school located just by Bradford train stations.

Skills and Experience Required:
- Confident using British Sign Language to Level 2 Standard, including over video call
- Good communication skills
- SEN Teaching Assistant, support or care work are all beneficial but not essential

Role Benefits:
- Work in a brand new state of the art SEN provision with excellent public transport links and on-site parking
- Full time position starting September 2021
- Earn GBP1350 per month
- Work for one of the largest colleges in the UK, with excellent CPD and support provided

Any successful applicant would be subject to DBS and Right to work UK checks so relevant documents will be requested.

If this role seems of interest and you have relevant experience/qualifications, please click the link below or send your CV to the relevant details.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQ's on the Teaching Personnel website for details.
All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance 'Keeping Children Safe in Education' this may also include an online search as part of our due diligence on shortlisted applicants.
We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.
For details of our privacy policy, please visit the Teaching Personnel website.

Support Worker

Search Health-care are working with a Nationally Recognised Health-care Provider to source a number of experienced support workers Supported Living services to provide support to vulnerable service users that need supporting in their daily life to life routine.

The Role:
The emphasis of this job will be working on You will be supporting individuals with severe mental health difficulties / learning disabiltiies/ You will be expected to work flexible shifts.The ideal candidate will have at least 6 months previous experience working as support worker with previous experience with mental health / learning difficulties. We are particularly interested to hear from candidates who have previously completed MAPA/PMVA training. You will be expected to work regular weekend shifts.

What we are looking for in you:
* Passionate about helping others and have the ability to support and encourage people to achieve their full potential.
* Commitment to ensure that people with disabilities are valued and enabled to take control of their own lives.
* You are looking to build a fulfilling and rewarding career in social care, truly making a difference to the lives of those who you support.
* You have at least 6 months experience in the mental health sector and are able to provide
2 years of employment referencing
* Have MAPA or PMVA training (Not essential)

• Must have driving license (Essential)

Benefits:

Flexibility to base your work around existing commitments

Competitive hourly rates of pay as well as holiday entitlement
Free DBS check
Free Uniform

If you have the above experience, please contact us asap on 0113 308 8026 to register your details, or send us your CV to If Leah.Stoddart@search.co.uk you meet the relevant criteria, you will be invited to attend an interview.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

We are seeking a dedicated and compassionate Support Worker to join our team in Bradford on Avon, Wiltshire. Our client has Cornelia de Lange Syndrome and is looking for someone to aid with their aspects of daily living – this will include diet supervision and emotional companionship. Working Hours: You will be a part of a team delivering 24/7 care – you will be responsible for delivering 1 x 12 hour day shift per week and 1 x 24 hour shift (waking day and sleeping night). This will be on a rolling rota basis and will change with the needs of the entire team and one of these shifts will be on the weekend. Key Responsibilities: Engaging with personalised routines. Assisting with care programme. Assisting with household cleaning. Providing emotional support and companionship. Maintaining accurate records of care provided and reporting any changes in clients’ conditions. Collaborating with a range of healthcare professionals and family members to ensure comprehensive care. Requirements: Previous experience in a similar role. Excellent communication and interpersonal skills. Compassionate, patient, and empathetic nature. Ability to work independently and as part of a team. Flexibility to work the specified hours. Benefits: Supportive and friendly working environment. Opportunities for professional development and training. Regular supervisions and Check Ins Both online and In-person training Training & Background Checks: An enhanced DBS check & full training will be provided prior to commencing work with our client and you will also be supported by our clinical lead nurse for the area. Our Safeguarding Commitment: Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work. #Libertatem Libertatem Healthcare The Libertatem Healthcare Group, part of Sonderwell, was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence.Operating on a national basis, Libertatem Healthcare Group can provide your clients with care and support wherever they are located. Our care and support packages put our client’s independence at the very centre of everything we do. The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.

Behaviour & Inclusion Support

We are currently seeking dedicated Child Support staff to join a specialist educational setting in Bradford.

This school caters to students who are unable to attend mainstream schools due to exclusion, illness, or other circumstances, ensuring they receive a suitable education.

The role involves working with Key Stage 3 and Key Stage 4 students transitioning into this new environment.

While prior experience is valuable, a passion for working with young people aged 8-19 is essential. This role offers a rewarding opportunity, though it can also be challenging. You will need to demonstrate resilience, calmness, and the ability to manage challenging behaviour within the school. Many of the students have complex communication needs, learning difficulties, or autism, and may present occasional behavioural challenges.

We have been placing education professionals in a wide range of settings for many years. We are an REC-accredited and audited company, which means we take safeguarding very seriously and are a leading, fully compliant provider in the education sector. Our extensive office network spans from the North East to the South West, covering most areas across the UK.
- A valid DBS certificate with a live subscription to the update service, or willingness to obtain one through us.
- A minimum of two professional references from the last three years.
- A strong commitment to safeguarding young people.

All applicants must have the appropriate qualifications and training for this role.

All pay rates quoted are inclusive of 12.07% statutory holiday pay. This is a temporary position, though there may be opportunities for the role to become permanent in some cases.

We are fully committed to safeguarding and promoting the welfare of children. We follow strict safeguarding procedures in line with the DfE's 'Keeping Children Safe in Education' guidance, which may include an online search as part of our due diligence for shortlisted applicants. We also provide FREE online safeguarding and Prevent Duty training to all our workers. All candidates are required to have or obtain a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full support and assistance will be provided throughout the recruitment process.

Supporting patients in the community epilepsy service. Communicate care needs with patient, family members and relevant professionals. Liaise with primary & secondary care teams as needed. Participate in regular team meetings with the GPs with extended role in epilepsy and secondary care consultant. Actively participate in peer support network with epilepsy nurse specialists. Sign posting & supporting patients, families & clinicians where appropriate. Offer high quality care to patients with epilepsy. Enable MDT approach to care of patients with epilepsy. Facilitate an efficient & accessible service for epilepsy patients. The job description should not be regarded as exhaustive. You are required to carry out all duties and obligations of which you have been advised, and to comply with any rules, instructions, directions, policies, protocols and procedures as may from time to time relate to your employment. Safeguarding GP practices play an important role in safeguarding adults, children and young people from abuse and neglect. All staff have a responsibility for safeguarding and promoting the welfare of all adults, children and young people and are reminded of your obligations under the practices safeguarding policies, which can be access via the practice HR system - PeopleHR.

Job responsibilities The purpose of the role is to: Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the practice Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies Updating patient information accurately on SystmOne Duties and responsibilities include: Maintaining and monitoring the practice appointments system Processing face to face and telephone requests for appointments, visits and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork Processing repeat prescriptions in accordance with practice guidelines Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Providing clerical assistance to practice staff as required from time to time, including filing, photocopying and scanning Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter The post-holder should recognize the importance of effective communication within the team Complete all annual Mandatory training as appropriate

THIS ROLE IS AVAILABLE FOR QUALIFIED NURSES ONLY

About the Role

Join us as a Registered Nurse at Maria Mallaband Care Group, where you will be empowered to be your best self every day and experience firsthand the transformative power of your care.

As an advocate for our residents, you will play a crucial role in planning daily activities, creating tailored care plans, and ensuring individualised needs and choices are met. Your skills will shine as you champion dignity and safety, serve as a role model to your colleagues, and provide a true sense of purpose to those living with us.

Key responsibilities of the role include:

• Medication administration and care planning
• Providing physical, emotional, and spiritual support to our residents
• Ensuring principles of safeguarding are maintained
• Taking responsibility of shifts as Nurse in charge
• Team management and shift planning
• Infection prevention and control
• Liaising with General Practitioners and Multi-Disciplinary Teams
• Upholding clinical governance standards

About you

Being one of our Registered Nurses means demonstrating compassion, dedication, and commitment towards enhancing the quality of life for others. Your communication skills and attention to detail set you apart, and you continuously seek opportunities to learn and develop your clinical skills. You take every challenge in your stride and your goal is to always achieve the best outcomes.

Previous experience in the role is ideal but not required, and whether you’re a newly qualified nurse or an experienced professional, we are ready to stand by you and support you reach your career goals through tailored training and development.

A few things will be essential to be successful in this role, and these are:

• A Nursing qualification recognised by the UK NMC.
• A valid UK NMC PIN and registration to practice as Registered General Nurse(RGN)/Learning & Disability Nurse (RNLD)/Mental Health Nurse (RMN)
• Ability to perform physical tasks such as assisting residents with their mobility

To ensure we make safe recruitment choices for those in our care, the role will also be subject to Disclosure and Barring Service checks.

What we offer

Join us in our journey to become the best care provider in the UK and your employer of choice! You will be rewarded for everything you do and have access to some fantastic benefits, including:

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Paid annual NMC renewal fee
• Flexible working patterns to suit your lifestyle
• Cycle to work scheme**
• Service recognition rewards
• Training support and development opportunities
• Employee Assistance Programme and Wellbeing support
• Discounted gym membership

To find our more about our rewards and what makes us great, visit Careers - Maria Mallaband (mmcgcarehomes.co.uk)

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Our commitment to ED&I

We believe in fostering an environment that celebrates diversity, values, inclusivity, and equity, where everyone’s unique perspective is respected and appreciated. We are committed to providing equal opportunities to all, irrespective of age, gender, race, ethnicity, sexual orientation, or background.

Next steps

Ready to embark on a truly fulfilling career or to re-discover your passion? Apply today and become an essential part of our team, creating happier futures together for you and those in our care.

Howgate House

Howgate House specialises in a wide range of care and nursing packages including for residential care needs. A homely and welcoming atmosphere is an essential element of the service for carers to achieve without compromising on the quality of efficient care. Forty-nine en-suite rooms and good wheelchair access allow a hard-working team to assist in the pursuit of a comfortable lifestyle, respecting a number of spoken languages.

Proud member of the Disability Confident employer scheme

Service Advisor

- Basic Salary: £24,500 OTE £27,000
- 40 Hours a week
- Monday - Friday 9am-6pm
- 1 in 3 Saturdays 8am12pm
- Flexible working hours available
- 26 days' annual leave plus bank holidays
- Discounted service rates for you, friends and family

We are currently advertising on behalf of an Automotive local dealership group who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Bradford area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Their minimum requirements for a Service Advisor are as follows:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

As a Service Advisor with our Client you will be expected to:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £24,500 with OTE of circa £27,000.

To apply for this Service Advisor position, please forward your CV to Harry Culley quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Service Advisor Job get in touch today.

© Perfect Placement UK Ltd – See our website for details

re you looking to be part of a passionate and person-centred team?

Do you want to make a difference in the lives of young people leaving care(Unaccompanied Asylum seeking children) ?

Do you want to support young people to fulfil their potential by enabling them to embrace their past, live for today and look forward to a brighter future?

Training and Induction is part of the Recruitment process

Avensis Support works with unaccompanied Asylum-seeking children. Avensis support currently have 11 homes, 4-8 beds per home, across the Greater Manchester area, which includes one in Bradford. Our service users are Looked After children aged from 16-18 years old.

We are looking for weekend staff and evening staff for our 24/7 operation as staff on site

The post holder will be able to contribute to the core purpose in improving the independent skills and education, employment and training prospects of the service users so that they can achieve the best possible outcomes in life.

Support the Named Key Workers/Team Leaders and completed task in timely manner, if need by support with filling forms, opening bank account, registration with Refugee council/ Red Cross etc, applying for bus pass, college bursary forms etc,
Going through checklist provided for YP and supporting Young People accordingly.
Promote the development of service user’s independence and life skills by providing physical and emotional support
Support service users to access services such as health, education, training or legal
Ensure that the homes are in good order, encouraging the service users to clean bedrooms and communal areas and inform the manager of any repairs and maintenance needed.
Maintaining good level of presentation and cleanliness in home  Carry out regular health and safety checks of the homes.
Support service users to attend college/any appointments
Assisting in the day-to-day management of petty cash systems in accordance with established policies and procedures.
Assist service users with budgeting
Provide ad hoc support as required by the service users (e.g. help with homework, English practice, listening to a service user who needs support)
Liaison with Key Workers
Writing reports/email briefs as required (e.g. after a Social Worker visit or medical appointment or regarding a safeguarding concern
Carry out regular welfare checks on service users and encourage them to participate in activities
Carry out regular risk assessments as required
Ensure all incidents during shift are logged, including using any on-line systems as appropriate and a full handover is carried out at the end of a shift
Work closely with Local Authorities, Social Workers and other professionals

Only those to apply ands end CV who have right to work in the UK. Applicants with multi lingual skills are welcome.
If shortlisted after submission of CV you will be asked to complete an application form.

The role

Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in Leamington Spa Guest Service Assistant duties include:

• supporting your hotel in achieving all brand and company metrics and objectives
• building and developing relationships with guests, assessing their needs and flexing style and approach appropriately?
• ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation?
• following SOPs to ensure consistent hospitality for all guests
• maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and services and IHG to all guests

Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority.

Other businesses may call this role Front Office Assistant or Food and Beverage Assistant, Guest Experience Assistant, Hotel Services Assistant.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticeships

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

Ideally, you will have some previous experience in a fast-paced, customer facing role and passion for outstanding Customer Service. Due to the nature of the role the ability to anticipate guests needs is highly desirable. You will also be comfortable using a range of technology, including MS Office.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Guest Service Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

Job Description

Staff Nurse - RGN

Night Shifts - Full Time Hours

Hourly Rate: £22

Please note that our client DOES NOT offer Tier 2 sponsorship

Are you a compassionate and dedicated Registered Nurse looking to make a difference in the lives of residents? We are seeking a talented Staff Nurse to join our client's night team in a nurturing nursing home environment. If you're passionate about providing high-quality care and supporting the well-being of older adults, we want to hear from you!

Qualifications:

• Nursing Qualification: You hold a Registered General Nurse (RGN) qualification, with a valid UK NMC Pin
• Nursing Home Experience: Proven experience working as a nurse in a nursing home setting, demonstrating your ability to deliver high-quality care in this environment.
• Team Player: Ability to work effectively both independently and within a team, contributing positively to a collaborative care culture.
• Communication Skills: Excellentinterpersonal skills, enabling you to communicate effectively with residents, families, and colleagues.

Why Apply?

• Professional Development: Our client prioritises growth with ongoing training, and clear pathways for career progression.
• Comprehensive Benefits Package: Enjoy a competitive salary alongside a range of benefits, including health coverage, a pension scheme, and various discounts through our employee benefits app.
• Positive Impact: Make a meaningful difference in the lives of residents, ensuring they receive the dignity, comfort, and high-quality care they deserve.

Key Responsibilities:

• Resident Care: Deliver compassionate nursing care to residents, adhering to their individualised care plans and medical requirements.
• Medication Administration: Administer medications and perform procedures as prescribed, ensuring safety and accuracy at all times.
• Monitoring Health: Regularly monitor and record vital signs, assessing residents' overall well-being and reporting any changes to the care team.
• Effective Communication: Build strong relationships with residents and their families, providing support and clear information while fostering a trusting environment.
• Collaborative Care: Work alongside healthcare professionals to deliver holistic care, ensuring all aspects of residents' health and well-being are addressed.

Reference: WILL79969/RE

What's involved with this role:

Interim Children's Home Registered Manager - Residential Service

Reference no: Bradford 5256112

Pay Rate: £321.29 per day PAYE

37 Monday – Friday, normal working hours

This opening assignment is for 2 months

City: BRADFORD

Enhanced DBS disclosure required for this role

Be approved by Ofsted to act as the Home Registered Manager. The post holder must ensure that high standards of practice are achieved and that services are delivered in accordance and compliance with the National Children’s Home Regulations (2015), Children’s Homes Quality Standards(2015) and Bradford Childrens and Families Trust ’ internal policies, procedures and guidance.You will support the Children’s Residential Service to achieve the best outcomes for children and young people and ensure they have the opportunity to thrive. You will ensure legislative and regulatory requirements regarding all issues (Human Resources, Health and Safety, Environmental Health etc) but especially regarding the care of children. Particularly you will ensure that the Home meets all regulatory requirements to achieve Ofsted gradings of Good or Outstanding.

Key Responsibilities:

Take leadership and management responsibility for the development and shaping of dynamic and creative plans for children and young people living in the home, with a complex range of needs due to, but not exclusively, early trauma and attachment. These children and young people often struggle to build relationships and understand their emotions which can result in complex and risk-taking behaviour. Children and young people may need additional therapeutic support or specialist input which you will be responsible for identifying within the care planning process to ensure these needs are met.
Manage the home in order to safeguard and promote the well-being of children and young people, taking the role as designated safeguarding lead for the home; and take all reasonable steps and support staff in the home to locate and ensure the safe return of any young people who are missing from the home.
Ensure the home operates within the Quality Standards and Children’s Homes Regulations (2015), paying attention to detail to ensure the home is judged as ‘good ‘or ‘outstanding’ by Ofsted.
Lead the Regulation 44 monitoring visits and regulatory inspections from Ofsted, as well as supporting the staff to contribute to the process.
Ensure that timely, focussed action plans are developed and implemented to meet any requirements or recommendations following Regulation 44 monitoring visits or Ofsted inspections. You will complete the Regulation 45 Quality of Care Reviews every 6 months, ensuring that feedback is gained from all stakeholders to Inform and develop the Children’s Home Development Plan.
Ensure that the home has a staff development and training programme that enables staff to be skilled and knowledgeable in order to meet the needs of young people in the home as defined by the Home Statement of Purpose and Function
Provide formal and informal supervision to staff and undertake appraisals.
Take responsibility for the development of staff, participate in the recruitment and retention of staff. Share knowledge and experience with the team and identify opportunities for the continuing professional development of the staff team.
Monitor and ensure that all mandatory training is undertaken and kept up-to-date, as well as delivering training when required.
Lead and manage the staff team in supporting the day to day physical and emotional needs of the children and young people in accordance with Racial, Cultural, Religious, linguistic and dietary needs.

Qualifications:

Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services with Children and Young People’s Residential Management Pathway.
Equivalent Qualifications as set out in ANNEX A –Qualifications for staff working in children’s homes, Guide to the Children’s Homes Regulations including the quality Standards, April 2015
Level 5 Diploma in Leadership and Management for Residential Childcare.
NVQ Level 4 Leadership and Management for Care Services.
Must have been a Registered Manager (with Ofsted) for at least 2 Years.

Knowledge:

Knowledge of key reports influencing the development of residential care, including multi-agency guidance such as Working Together to Safeguard Children 2018.
Must have a detailed knowledge and understanding of Children with Special Educational Needs and Disabilities, especially regarding children with profound intellectual and physical disabilities.
Knowledge of current evidence-based research about the needs of children and young people who have experienced significant trauma, difficulties forming relationships and attachments, and require support to manage/regulate their own behaviour and mental health.
Must have a good knowledge and understanding of respite and short break services and how these operate.

Experience:

At least 2 years in a position relevant to the residential care of children.
At least 1 year in a role requiring the supervision and management of staff working in a care role (i.e. a position which consists mainly or solely of providing care for children.
Experience of care planning and quality assurance commensurate with the Registered Manager role.
Must have worked for at least 6 months in the last year as an RM in a Children’s Home for Children with Disabilities.
Substantial experience of direct work with children and young people and their families.
Must have prior experience of working within a Children’s Home, as a manager or assistant manager, providing short breaks services to severely disabled children .
Experience of quality assurance processes and systems.

Skills & Abilities:

Ability to adopt a process of continual improvement and suggest ways of working more efficient and effectively to improve service delivery and is able to implement effective performance management techniques to meet service needs


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

ALD
1

Job Ref: Bradford 5256112


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.