Total 782 Customer Service job vacancies in Bromley, Kent, BR2 8HZ

Job Title - Service Charge Advisor

Location - Sittingbourne ME9

Contract - Temp

Hours - 35

Role summary - Are you passionate about providing top-notch customer service and supporting communities? This exciting opportunity allows you to play a vital role in transforming service charge delivery for a well-established organization. Our client is looking for a candidate with excellent financial and communication skills, who is ready to contribute to their mission of delivering high-quality services.

Key Responsibilities:

• Assist with the accurate calculation, construction, and issuance of service charge estimates and actuals, ensuring all legal and contractual obligations are met.
• Provide outstanding customer support by addressing inquiries from service charge payers and proactively sharing relevant information and documentation.
• Support the extraction of expenditure data and monitor service charge budgets for specific schemes.
• Prepare and review invoices for external auditor certification.
• Assist in process and system improvements, ensuring the accuracy of data across multiple systems.
• Prepare documents for meetings with service charge payers and managing agents, providing clear and comprehensive information.

Requirements:

• Strong customer service skills, with a focus on delivering satisfaction.
• Excellent organizational skills, able to juggle multiple tasks and meet strict deadlines.
• Proficient written and verbal communication abilities.
• Financially literate, with excellent numerical skills.
• Collaborative team player with a proactive approach to problem-solving and improvement.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk

Support Worker (Full Time)

Location: Folkestone, Kent

Hours: 35 hours per week – waking nights 21:00 – 07:00

Pay: £14.50 per hour



About HomeCareDirect:

HomeCareDirect is a national service provider and a leader in personalised home care. We are committed to delivering safe, compassionate and person-centred care, while supporting our staff with top-quality training, supervision and development opportunities.



Benefits of being a Personal Care Assistant:

· Company pension scheme

· Enhanced bank holiday pay

· Ongoing support from a dedicated Regional Care Lead and Nurse

· 24/7 on-call support

· Career development opportunities and personal development plan

· Employee benefits including: a Blue Light discount card, Long Service Awards, PA of the Quarter Awards and wellbeing options including 24/7 confidential support provided by Spectrum Life



The role of this Personal Care Assistant:

Our personal care assistants join our client’s support team, providing reliable, essential care and support in their home. You will be employed by HomeCareDirect on behalf of the client and your focus will be to support them only. This role is full-time, contracted to 35 hours per week and is for waking nights. Shifts will be allocated on a 4 on / 4 off basis. The hours of work will be 21:00pm to 07:00am.



About the Client and Duties:

Our client is a man with very complex care and medical needs following an accident. He is very easy-going with a sense of humour and has full capacity. Full support is required to ensure he lives a healthy and happy life. Whilst on shift you will support our client when needed and undertake light domestic duties around the home while maintaining an aseptic environment.



PA’s should have prior experience in complex care and demonstrate the ability to stay calm under pressure. You should be self-motivated and capable of working independently without direction. We are looking for someone who is friendly, approachable, and easy-going.



Training and Support:

We provide comprehensive, paid training to CQC standards covering:

· Full induction

· Safeguarding Adults

· Health and Safety & Moving and Handling

· Complex Care Training inc: Tracheotomy Care, Oral Suction, Nebuliser, Cough Assist

· Gastrostomy Care / Medication via PEG

· Catheter and Bowel Care

· Spinal Injury Awareness

· All training must be completed before the start date, with training hours paid at £14.00 per hour



Requirements:

· Previous experience in complex care is essential

· Excellent communication skills, both verbal and written

· You must be able to remain calm under pressure

· You must be able to demonstrate a responsible attitude and be self-motivated

· Commitment to long-term, person-centred care

· You must be reliable, compassionate and committed to respecting confidentiality



All applications for this vacancy will be shortlisted on 28th October 2024.

Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

We do not provide sponsorship.

Senior Family Support Worker

Location: Bromley & Greenwich (Based in Bromley)
Contract: Permanent
Hours: 35 hours per week
Salary: £36,648 per annum

Are you passionate about making a difference in the lives of families and children? Join our Client's team at a children's charity and help us provide vital support to families in Bromley and Greenwich!

Key Responsibilities:

• Promote and manage our programs, ensuring effective internal and external referral processes, including needs assessment and safeguarding concerns.
• Manage a caseload of 4 families, delivering targeted interventions that focus on whole-family support.
• Lead the CapeAbility In Schools program for 60 children annually, fostering resilience and self-esteem in Key Stage 2 students through engaging group activities.
• Facilitate group work programs for parents, including Strengthening Families Strengthening Communities and Child Overcoming Domestic Abuse, empowering families through education and support.
• Safeguard the welfare of children, young people, and vulnerable adults, taking appropriate actions when necessary.
• Provide practical and emotional support to families, offering advocacy and guiding them to specialist and universal services as needed.

Requirements

• Experience of working independently
• Experience of safeguarding and the escalation processes
• Recognised qualification in childcare, social work, social care, counselling, youth work or education
• Experience of working with children and families
• Experience of child engagement, child's voice work and ensuring they remain at the centre of interventions

Why Join?

• Competitive salary linked to the NJC scales
• 32 days annual leave
• Pension contribution
• Employee Assistance Programme
• Training and continual professional development
• individual and group learning opportunities

If you're ready to take on a rewarding role that makes a difference, we want to hear from you!
Apply Now!
Send your CV and cover letter to jemma.molloy@servicecare.org.uk

Where you’ll work: This role will be based at the Hadlow campus, but the nature of the work will require travel to any of the College sites as required. Your hours: Various Hours, 34 weeks per annum (Term-Time Only)Salary: £24,013 per annum (pro rata)North Kent College (including Hadlow College) is proudly rated as an Ofsted ‘Good’ provider, with ‘Outstanding’ learner behaviours and attitudes (April 2024). With four campuses across Kent and 4,000 students, we strive to equip the young people who study here with an inclusive and innovative education experience to enhance their future career prospects, which, as noted by Ofsted, is supported through our high-quality, industry standard facilities. Each and every staff member plays a key part in delivering the success of our learners’ experience, and we want those who join our curriculum and support teams to share our passion in achieving this.We are looking to recruit Learning Support Practitioners (LSP’s) to join the Additional Learning Support Team. If you are ambitious, determined and can make a positive difference we would welcome your application.As a Learning Support Practitioner, you will provide academic and motivational support to students who have Education, Health, and Care Plans or identified special educational needs and/or disabilities studying qualifications from level 1 up to level 3 including Functional Skills and GCSE English and Maths.In this role you will support students in their programme of study; classroom, practical or workshop setting. You might also be required to support students during unstructured times, on work experience placements and if necessary, with welfare and personal care needs.The successful candidate will be passionate about supporting students and ideally have gained previous experience working alongside individuals with learning differences including, Autism, Language & Communication difficulties, and Social, Emotional and Mental Health needs. You will need to have an excellent standard of education including level 2, in Maths and English, or equivalent. In addition to the above you will need to be a strong communicator with a flexible approach and able to work effectively with staff, students, and professionals at all levels.This role is a part-time / term time only role, across 36 weeks per year, the successful candidate can look forward to excellent benefits such as enhanced holiday pay, enrolment onto the Local Government Pension Scheme which includes life assurance, free parking, and access to a range of onsite facilities, including a restaurant, gym and coffee shop.For a full job description and to apply, please visit North Kent College’s staff vacancies page.The closing date for applications is Thursday 7th November 2024, but we reserve the right to close before this date if the quality of existing applications allows.

NO SPONSORSHIP

If you are resident in the UK, eligible to work without restriction and do not need sponsorship, we would love to hear from you.

Benefits

Excellent ongoing paid training from day one and throughout your career.
Enhanced pay for working Christmas, Boxing Day, and New Year’s Day
Enhanced overtime rates
Work Place Pension
28 days annual leave (pro rata)
Excellent Induction and regular formal supervision with your line manager.
Casual dress
Referral programme
Eligible for Blue Light Card
When working a full shift, meals are free.

An excellent opportunity to join us at Allied care in one of our registered care homes for 15 residents in Ashdene House, Ramsgate, Kent. We believe in looking after both our service users and Support Worker/Health Care Assistants to the best of our ability. We are looking to hire committed and compassionate Support Worker/Health Care Assistants to join our friendly, professional team:

Support Worker/Health Care Assistants, with NVQ 2-3 and experience preferred but if you have no experience within the care industry we would still be keen to hear from you to give opportunity to join our friendly, professional team working in our home.

Responsibilities and Duties

Our Support Worker/Health Care Assistants, support adults with mental ill-health conditions and learning disabilities in a care home environment and work on a shift pattern. Including supporting with daily living skill development, personal care, activities, and working with some behaviours which may present as challenging.

Full induction, mandatory training, and regular support and supervision are provided. Competent in administering medication preferred however, training can be provided.

Since vulnerable people need care all the time, we do ask that you work weekends but not all, this ensures our service users always have the support required. This is a full-time role (37.5-hour contract) with the opportunity of overtime although this is not mandatory.

Driving an advantage but not essential

What skills and experience we're looking for

We are seeking to appoint an outstanding, highly motivated, enthusiastic and innovative Attendance and Pastoral Support Officer to join our continuously evolving, vibrant and nurturing school.

This position will be responsible for promoting high levels of attendance and punctuality, providing pastoral care and early intervention support, and engaging families to remove barriers to learning. The role aligns with the school's vision of creating a nurturing and inclusive environment where every child can thrive.

What we're looking for:

• A confident and clear communicator with parents and outside agencies
• Someone to identify children and families who may need additional support.
• Help parents and children in accessing external support and the local community
• Thorough understanding of safeguarding and child protection policies and procedures
• An excellent role model to children, colleagues and parents, exemplifying our core values
• A positive, open-minded professional actively supportive of the ethos, vision and values of the school
• Ability to work collaboratively with a range of professionals, including teachers, support staff, and external agencies

Hours: 8am-4pm Monday to Friday, 37.5 hours per week Term time plus 10 days

Salary: Kent Range 07 £23,917.76 (£26,515 FTE) negotiable dependant on experience

What the school offers its staff

The school offers a happy and rewarding working environment, where staff and pupils share warm relationships. Professional development and staff wellbeing is valued at all levels. We also offer an expanding benefits package which includes an excellent Employee Support Programme (which includes free counselling support, GP appointments and wellbeing resources), a great salary-based pension scheme, a wellbeing day in term time, a staff discount scheme, and eye-care scheme and free tea and coffee on site.

Commitment to safeguarding

We are committed to safeguarding and promoting the welfare of all our students. You are advised that this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and therefore this post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service (DBS). Please be aware that schools are also required to undertake online recruitment checks on shortlisted candidates under changes to Keeping Children Safe in Legislation.

Female Support Worker Full time 35 hours - Driver Required

Rochester - £11.47 ph

Typical Shifts are: Early, late, weekend, night and Bank Holiday shifts

(e.g. 7.30am -2.30pm, 2.15pm-9.15pm, 10am-5pm)

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service In Rochester is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities such as horse riding, trampolining, discos, use of the sensory room at the local church and swimming with the people we support will be required.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Role: Administrator
Location: Bexley, DA1 5QJ
Hours: 40 hours per week | between 08:00 and 16:30 Monday to Friday
Salary: £27,352 pa


Join our team at Bexley as an Administrator! You'll play a key role in ensuring the smooth operation of our office. Your responsibilities will include collating and verifying technicians' documentation, updating service schedules, processing invoices, and finalising job details. You'll also support the administration team in daily tasks, helping maintain a professional and efficient work environment


Qualifications that set you apart include:
Previous administration experience in a similar role
Customer service experience
Ability to prioritise workload effectively with attention to detail


Our employees benefit from:
25 days holiday plus Bank Holidays
Enhanced pension scheme and DIS benefit
Employee assistance programme
Health shield medical cash plan, including access to GP anytime an online 24/7 appointment service
Training and development
Bike to work scheme
Occupational health support
My benefits platform - offering discounts from high street retailers and more


At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive.

If you have any queries or would like to apply for the role, please contact us at recruitment@dennis-eagle.co.uk


Please don’t delay your application, this role could be filled at any time for the right candidate.

Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

To view our Job Applicant Privacy Notice please click here https://www.dennis-eagle.co.uk/globalassets/dennis-eagle-uk/documents/job-applicant-privacy-notice.pdf

Proud member of the Disability Confident employer scheme

Join Our Team as a Teaching Assistant/ Learning Support Assistant in Dartford & Gravesham, Kent!

Are you passionate about making a difference in the lives of students with Special Educational Needs (SEN) or Social, Emotional, and Mental Health (SEMH) challenges? We are seeking dedicated individuals to join our inclusive school community.

Role Overview:
- Position: Teaching Assistant/ Learning Support Assistant
- Location: Dartford & Gravesham, Kent
- Start Date: Immediate, pending registration completion
- Contract: Full-time, 5 days a week
- Pay: £85 to £110 per day (dependent on experience, school, and location)
- Contract Type: Long-term temporary with potential for permanent placement

Requirements:
- Must have or be willing to obtain an Enhanced DBS check
- Experience in educational settings is essential
- Experience working with SEN and/or SEMH students is desired

Responsibilities Include:
- Supporting the learning and development of students in the classroom
- Assisting with individual education plans and behavioural management strategies
- Collaborating with teachers and SENCO to create inclusive learning environments
- Providing pastoral care and emotional support to students
- Engaging students in educational activities and promoting independence

Why Choose Us?
- Opportunity to make a meaningful impact in students' lives
- Supportive team environment with professional development opportunities
- Potential for career progression and permanent placement

Apply Today: If you are dedicated, compassionate, and ready to contribute to an inclusive educational setting, we want to hear from you! Take the next step in your career by sending your CV. Join us in shaping futures and fostering a supportive learning environment for all students.

Together, we can inspire and empower every student to achieve their full potential!

APPLICATION REQUIREMENTS FOR VERITAS EDUCATION
- All applications are subject to an Enhanced DBS Disclosure, professional reference checks, Overseas Police Clearances (if applicable) in line with our stringent safeguarding policy
- Your CV must cover the last 10 years of employment history where possible and all employment breaks must be explained
- You must have legal right to work in the UK
- You must be willing to attend a registration interview

Veritas Education work with a variety of schools covering a wide geographical area. We deal with teaching placements at Primary, Secondary and college level as well as support staff positions also within these.

Disclaimer

'Nothing within the above advert was in any way designed or intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation. Veritas Education is an Equal opportunities employer and is proud in the knowledge that all placements are made on merit and suitability. We accept applications from all sections of the community.'

Join Our Team as a Teaching Assistant/ Learning Support Assistant in Bromley, London!

Are you passionate about making a difference in the lives of students with Special Educational Needs (SEN) or Social, Emotional, and Mental Health (SEMH) challenges? We are seeking dedicated individuals to join our inclusive school community.

Role Overview:
- Position: Teaching Assistant/ Learning Support Assistant
- Location: Bromley, London
- Start Date: Immediate, pending registration completion
- Contract: Full-time, 5 days a week
- Pay: £85 to £110 per day (dependent on experience, school, and location)
- Contract Type: Long-term temporary with potential for permanent placement

Requirements:
- Must have or be willing to obtain an Enhanced DBS check
- Experience in educational settings is essential
- Experience working with SEN and/or SEMH students is desired

Responsibilities Include:
- Supporting the learning and development of students in the classroom
- Assisting with individual education plans and behavioural management strategies
- Collaborating with teachers and SENCO to create inclusive learning environments
- Providing pastoral care and emotional support to students
- Engaging students in educational activities and promoting independence

Why Choose Us?
- Opportunity to make a meaningful impact in students' lives
- Supportive team environment with professional development opportunities
- Potential for career progression and permanent placement

Apply Today: If you are dedicated, compassionate, and ready to contribute to an inclusive educational setting, we want to hear from you! Take the next step in your career by sending your CV. Join us in shaping futures and fostering a supportive learning environment for all students.

Together, we can inspire and empower every student to achieve their full potential!

APPLICATION REQUIREMENTS FOR VERITAS EDUCATION
- All applications are subject to an Enhanced DBS Disclosure, professional reference checks, Overseas Police Clearances (if applicable) in line with our stringent safeguarding policy
- Your CV must cover the last 10 years of employment history where possible and all employment breaks must be explained
- You must have legal right to work in the UK
- You must be willing to attend a registration interview

Veritas Education work with a variety of schools covering a wide geographical area. We deal with teaching placements at Primary, Secondary and college level as well as support staff positions also within these.

Disclaimer

'Nothing within the above advert was in any way designed or intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation. Veritas Education is an Equal opportunities employer and is proud in the knowledge that all placements are made on merit and suitability. We accept applications from all sections of the community.'

Join Our Team as a Teaching Assistant/ Learning Support Assistant in Medway, Kent!

Are you passionate about making a difference in the lives of students with Special Educational Needs (SEN) or Social, Emotional, and Mental Health (SEMH) challenges? We are seeking dedicated individuals to join our inclusive school community.

Role Overview:
- Position: Teaching Assistant/ Learning Support Assistant
- Location: Medway, Kent
- Start Date: Immediate, pending registration completion
- Contract: Full-time, 5 days a week
- Pay: £85 to £110 per day (dependent on experience, school, and location)
- Contract Type: Long-term temporary with potential for permanent placement

Requirements:
- Must have or be willing to obtain an Enhanced DBS check
- Experience in educational settings is essential
- Experience working with SEN and/or SEMH students is desired

Responsibilities Include:
- Supporting the learning and development of students in the classroom
- Assisting with individual education plans and behavioural management strategies
- Collaborating with teachers and SENCO to create inclusive learning environments
- Providing pastoral care and emotional support to students
- Engaging students in educational activities and promoting independence

Why Choose Us?
- Opportunity to make a meaningful impact in students' lives
- Supportive team environment with professional development opportunities
- Potential for career progression and permanent placement

Apply Today: If you are dedicated, compassionate, and ready to contribute to an inclusive educational setting, we want to hear from you! Take the next step in your career by sending your CV . Join us in shaping futures and fostering a supportive learning environment for all students.

Together, we can inspire and empower every student to achieve their full potential!

APPLICATION REQUIREMENTS FOR VERITAS EDUCATION
- All applications are subject to an Enhanced DBS Disclosure, professional reference checks, Overseas Police Clearances (if applicable) in line with our stringent safeguarding policy
- Your CV must cover the last 10 years of employment history where possible and all employment breaks must be explained
- You must have legal right to work in the UK
- You must be willing to attend a registration interview

Veritas Education work with a variety of schools covering a wide geographical area. We deal with teaching placements at Primary, Secondary and college level as well as support staff positions also within these.

Disclaimer

'Nothing within the above advert was in any way designed or intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation. Veritas Education is an Equal opportunities employer and is proud in the knowledge that all placements are made on merit and suitability. We accept applications from all sections of the community.'

Plus annual bonus up to 10%

The Customer Services Manager is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms. The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.

Key Responsibilities & Duties

Recruit, manage, train and develop a customer services advisers, team administrators and team leaders.
Regularly assesses the performance and behavioural competencies of team members, identifying training needs and creating development plans.
Sets and reviews progress against objectives
Develop, implement, maintain and monitor service level standards.
Develop and maintain quality controls.
Review, improve, streamline and implement administration processes, procedures and system.
Procedures being up-to-date and fit for purpose.
Reviews and manages complaints
Monitors and manages escalated calls and quality reviews.
Works within agreed process and payment authority levels.
Provides monthly MI reports to senior management.
Provides statistical reporting to HMRC.
Monitors and manages the Customer Service Risk Register

About you

You will have a strong background in Customer Service Management with experience of managing teams.
Extensive performance management experience, coaching and development
Ideally a background within a financial services environment with a good understanding of FCA regulation

Hours of work

Monday to Friday 35 hours per week (no weekends/no bank holidays)

Plus Annual Bonus

This is a great opportunity to join a well established business and be an integral part of the team. Supporting the CSM you will have the responsibility of supervising a team of 10 customer service administrator colleagues.

Key Responsibilities & Duties

 Manage the day to day duties in accordance with agreed service level
 Review, monitor and maintains quality controls of the teams work, providing feedback
 Identify and provide training required by the team
 Regularly assesses the performance and behavioural competencies of team members
 Reviews objectives and creates training and development plans
 Deals with customer complaints
 Continuously improves and automates administration processes
 Ensures procedures are up-to-date and fit for purpose
 Works within agreed process and payment authority levels
 Manage business practises, processes, changes and risks
 Completes administration tasks as and when required

Knowledge, Skills & Experience

2 years’ customer service Team Leader experience, ideally within a financial services environment
 Achieved or willing to undertake a Level 3 award in Financial Administration
 Strong written and oral communication skills
 Experience of planning, monitoring and controlling work
 Experience of motivating, coaching and developing a team
 Good organisation skills and ability to prioritise to meet business deadlines
 Good interpersonal skills
 Able to identify and assess risk in a customer services environment

Working 35 hours per week - Monday to Friday

Support Worker

Postcode: Beckenham, BR3

Contract type: Full time, 37.5 hours

Pay: £11.44 - £11.54 per hour

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Without our incredible team of Support Workers, we simply wouldn’t be who we are today. We’re always on the hunt for hard-working, passionate people who want to make a difference and help others – so what are you waiting for?

Become a Support Worker and shape lives
As a Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
Although it would be beneficial to have some experience of healthcare work, it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

At OFG, we work smarter so you can spend more time doing what makes you happy!

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

Job Title: Deputy Headteacher

Location: Baston House School, Bromley

Salary: Up to £60,000 per annum depending on experience

Hours: 37.5 hours per week; Monday to Friday 8:30am to 4:30pm

Contract: Permanent, Term Time only

Start Date: January 2025

UK applicants only. This role does not offer sponsorship.

As part of our continued growth, we now have a fantastic opportunity for a Deputy Headteacher to join our close-knit team at Baston House School located in Bromley.

About the role

To provide a high quality education service for our students in accordance with Company policies, procedures and practices and the standards set by the Regulatory Body.

To work with the Head Teacher, leadership team and other stakeholders to secure high standards throughout the school.

Responsibilities

To comply with good safeguarding procedures and principles as detailed by the local safeguarding board.
To act as Exams Officer, or second officer, assisting in the organisation and effective running of examination periods.
To have oversight of staff training and maintain an accurate and compliant staff training matrix.
To be responsible for whole school calendars and the leadership schedule: ensuring timely organisation and forward planning of key events and deadlines for leaders and the wider staff team.
Responding to serious incidents within school coordinating post-incident support and action.
To have responsibility for effective risk management of offsite visits and work with the EVC coordinator to ensure staff confidently plan and conduct safe and enjoyable experiences for pupils.
To participate in the process of assessment of referrals and admissions.
To support the Headteacher to strategically lead on various areas across the school, e.g. Behaviour and Attitudes
To act as the Lead for positive behaviour support across the school.
To work as a key member of the multi-disciplinary team which encompasses education and clinical team.
To monitor progress and targets to ensure that each individual pupil is able to achieve planned outcomes.
Qualifications Required

QTS
About The School

Baston House is an independent day specialist provider of education and care for young people and adults aged 5 to 19 years who have been diagnosed with Autism (ASC).

Baston House School ensures that our school environment supports learning and promotes the well-being of pupils and staff through a strong sense of community cohesion. Creating a sense of community, develop social understanding, improve well-being, enhance academic achievement, and develop independence are at the root of our school community. We work hard to provide a safe school where pupils are included in every aspect of school life.

For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Options Autism?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

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