Total 737 Customer Service job vacancies in Chester, Cheshire, CH1 1XG

Location: Macclesfield

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Are you a passionate and caring Registered Nurse looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Registered General Nurse.

The Role

Providing outstanding leadership for care staff
Supporting residents with a range of complex needs and dependency levels
Provide clinical nursing to residents including medication management, infection prevention and control procedures, e.g. wound care, catheter management
Continuously strive towards ensuring clinical excellence within the home
Developing tailored care plans to delivering excellence across everything you do

Some of our benefits you’ll receive by joining the Care UK family

Paid Annual NMC Registration (T&Cs apply)
Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Wellbeing support

About You

An NMC Registered Nurse
Understands clinical assessment tools like Waterlow and MUST
Experienced in writing comprehensive care plans

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who share the same values: caring, passionate and teamwork. You’ll have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

About the Support Worker role:

Hourly Rate: £13.50 per hour (Enhanced hourly rate on all Bank Holidays)

Location: Sandbach

Shifts Available: Days 0800-2000 Nights 2000 - 0800

Speciality: Autism and Learning Disabilities
Here at Sugarman Health and Wellbeing we are currently recruiting a Support Worker based in Sandbach. We are we are looking for outgoing people who want to make a difference to the people we support. This role is Supporting a male with autism who is non-verbal, has a learning disability and is epileptic. He can display behaviours that challenge and signs of anxiety and distress. He is unaware of danger and requires support in most aspects of his life. He has a good sense of humour and very much enjoys company. He also enjoys 'people watching', swimming, baking, indoor activities, bowling, going to a 4DX cinema and being a bit of an adrenaline junkie likes going on fairground 'waltzers'! He goes on the occasional walk as long as it's not too far. He will need support with maintaining his own home, promoting independence and supporting to health appointments.

Applicant requirements:
Looking for outgoing people who want to make a difference to the people we support
Knowledge in positive behaviour support, LD, autism and behaviours that challenge would be an advantage, but all training will be given
The enthusiasm to learn and experience new things
To be willing to embrace the goals he wants to achieve
Someone who will go above and beyond for the Service User and staff involved in the package
The role is subject to an enhanced DBS check

#SHSAND

About the Support Worker role:

Hourly Rate: £13.50 per hour (Enhanced hourly rate on all Bank Holidays)

Location: Sandbach

Shifts Available: Days 0800-2000 Nights 2000 - 0800

Speciality: Autism and Learning Disabilities
Here at Sugarman Health and Wellbeing we are currently recruiting a Support Worker based in Sandbach. We are we are looking for outgoing people who want to make a difference to the people we support. This role is Supporting a female with autism who is non-verbal. She can display behaviours that challenge and signs of anxiety and distress. She has a good sense of humour and very much enjoys company.She will need support with maintaining his own home, promoting independence and supporting to health appointments.

Applicant requirements:
Looking for outgoing people who want to make a difference to the people we support
Knowledge in positive behaviour support, LD, autism and behaviours that challenge would be an advantage, but all training will be given
The enthusiasm to learn and experience new things
To be willing to embrace the goals he wants to achieve
Someone who will go above and beyond for the Service User and staff involved in the package
The role is subject to an enhanced DBS check

#SHSAND

About the Support Worker role:

Hourly Rate: £13 per day hours

(Enhanced hourly rate on all Bank Holidays)

Location: Macclesfield

Shifts Available: Days 8am-10pm and sleep in

Speciality: Autism

Here at Sugarman Health and Wellbeing we are currently recruiting a Support Worker based in Macclesfield to support a male on a 1-1 basis in his own home. He enjoys going into the local area and exploring, he enjoys going to the local coffee shop and spending time people watching. This young man enjoys chatting, getting to know people, and wanting to explore more activities since being discharged from hospital. The young man wants to build on his independence skills and we are looking for staff who can support in this area and have a 'can do attitude' He will need support with maintaining his own home, and supporting with appointments.

Applicant requirements:
Looking for outgoing people who want to make a difference to the people we support
Knowledge in positive behaviour support, autism, but all training will be given
The enthusiasm to learn and experience new things
To be willing to embrace the goals he wants to achieve
Someone who will go above and beyond for the Service User and staff involved in the package
The role is subject to an enhanced DBS check

#SHNWREC

About the Support Worker role:

Hourly Rate; £13.50 per hour (Enhanced hourly rate on all Bank Holidays)

Location: Sandbach

Shifts Available: 0800- 2000 Days, 2000 - 0800 Waking nights

Speciality: Autism and Learning Disabilities

Here at Sugarman Health and Wellbeing we are currently recruiting a Support Worker based in Sandbach. We are we are looking for outgoing staff who want to make a difference to the people we support. This role is Supporting a young male who is moving into his first home who has autism non-communicative but can make his needs known he can display behaviours that challenge and signs of anxiety and distress and requires staff to support him with this. he is unaware of some risks and requires support to meet this need. he has a good sense of humour and very much enjoys Mcdonalds, KFC, water play, watching TV, going to school and walking. The young male will need support with maintaining his own home, promoting independence and supporting with aspects of his daily living. Staff will need to be able to drive his motability car.

#SHSAND

Care Assistant Days
30 - 40 hours per week
£11.44 - £11.64 per hour

We have an exciting opportunity for a Care Assistant at Picktree Court Care Home in Chester le Street. Picktree Court is family run and caters for 62 older persons requiring residential care on the ground floor and first floor, with a further 26 beds on the second floor providing nursing care, all to an exceptionally high standard.

Applicants must be aged 18+ as will be providing personal care. Working as part of a team, you will provide nursing care, comfort, and companionship to the highest standards for elderly residents and be part of the Premier Care Homes Group. Previous care experience is desirable but not essential as training can be given. Duties will include assisting with personal care for the elderly, helping with daily bathing, dressing, feeding, toileting and other care duties as required.

This permanent position is also a great opportunity for career progression, as opportunities are available for promotion within the Care Home. If you are looking to advance your career in care and gain hands-on experience, Premier Care Homes provides all our staff with a wide range of training, plus access to Level 3 qualifications in Health and Social Care.

Benefits of working for Premier Care Homes include:

Free training and qualifications
Career progression opportunities
Free uniforms
Free on - site parking
Pension scheme
Recommend a friend payment
Long service recognition
Free flu vaccination

Successful applicants are required to provide an enhanced disclosure.

To apply please call, or email to request an application form.

Assistant Cook
30 hours per week
Hourly rate of pay £12.04

We have an exciting opportunity for an Assistant Cook at Picktree Court Care Home in Chester-le-Street. Picktree Court is family run and caters for 62 older persons requiring residential care on the ground floor and first floor, with a further 26 beds on the second floor providing nursing care, all to an exceptionally high standard.

You will be responsible for preparing and cooking a balanced, nutritious diet within a controlled hygienic environment, meeting residents dietary requirements as necessary. Responsibilities: working with raw ingredients, required knowledge of food/nutrition, to prepare and cook nutritional food from fresh to a high standard at agreed meal times from set menus. Ensuring rotation of foodstuffs, ordering fresh food and other food, monitoring and recording temperature checks.

As Assistant Cook you will assist in leading the catering team to provide nutritious and enticing meals for the residents in our care. You will be responsible for ensuring meal times are an enjoyable part of the day, involving residents in preparing and developing menus. The successful candidate must be able to work using their own initiative without supervision over a 7 day rota. An excellent knowledge of food hygiene and food preparation is essential, along with a positive attitude and desire to deliver the best possible service to the residents in our care. Experience of supervising or leading a team is desirable.

Benefits of working for Premier Care Homes include:

Free training and qualifications
Career progression opportunities
Free uniforms
Free onsite parking
Pension scheme
Recommend a Friend payments
Long service recognition
Free flu vaccination

Successful applicants are required to provide an enhanced disclosure.

To apply, please call or email to request an application form.

Care Assistant Nights
22 or 33 hours per week
£11.44 - £11.64 per hour

We have an exciting opportunity for a Care Assistant at Picktree Court Care Home in Chester le Street. Picktree Court is family run and caters for 62 older persons requiring residential care on the ground floor and first floor, with a further 26 beds on the second floor providing nursing care, all to an exceptionally high standard.

Applicants must be aged 18+ as will be providing personal care. Working as part of a team, you will provide nursing care, comfort, and companionship to the highest standards for elderly residents and be part of the Premier Care Homes Group. Previous care experience is desirable but not essential as training can be given. Duties will include assisting with personal care for the elderly, helping with daily bathing, dressing, feeding, toileting and other care duties as required.

This permanent position is also a great opportunity for career progression, as opportunities are available for promotion within the Care Home. If you are looking to advance your career in care and gain hands-on experience, Premier Care Homes provides all our staff with a wide range of training, plus access to Level 3 qualifications in Health and Social Care.

Benefits of working for Premier Care Homes include:

Free training and qualifications
Career progression opportunities
Free uniforms
Free on - site parking
Pension scheme
Recommend a friend payment
Long service recognition
Free flu vaccination

Successful applicants are required to provide an enhanced disclosure.

To apply please call, or email to request an application form.

We are looking for an organised, dynamic and highly motivated individual to join the team as Senior Support Worker in our Warrington Supported Living Service in Cheshire. The service is comprised of six flats, and supports individuals who have a learning disability and/or autism. The people we support may also have additional support needs such as behaviours that challenge, mental health needs and complex needs. We offer an empowering model of support which enables people to lead fulfilling and happy lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes.




As Senior Support Worker, you will have the opportunity to support individuals with the wide range of activities that they enjoy, including going to discos, swimming and going to the cinema. As well as providing direct care and support, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and ambitions.

Senior Support Worker Duties:

To ensure that all of our service users receive high quality, individualised, person-centered support
To provide mentorship; support; guidance for the staff team working within the service
To develop warm and trusting relationships with clients and to encourage them to express their needs, views and concerns
Support the management of service delivery, effectively meeting the needs of the clients
You will be required to work in a flexible manner which may include working evenings, weekends, waking nights and sleep in’s

At least two years’ experience of providing care and support to people with learning disabilities and other needs is essential for this role, as is a passion to provide excellent managerial support to a friendly staff team in Winwick, Warrington!



Vacancy Reference Number: 72827

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number




Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.




We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.




We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme.

Senior Care Assistant (Days) based at Mayfields, Ellesmere Port

Please note we are only accepting candidates currently living within a 10-mile radius of the Care Home

Available Hours:

Permanent -Full Time - 39 hours available per week.

About the role

As a Senior Care Assistant at MHA you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different and you'll have the opportunity to use your leadership and people skills to make a real difference.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. Maintaining accurate records, time management and prioritising tasks will also be strengths. So, if you have the ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we'd love to hear from you.

To apply please email or visit our website at mha.org.uk

For more information about the role please review the attached job description.

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Cycle2Work salary sacrifice scheme.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

About the home

At Mayfields, we provide residential dementia care for our 46 residents in purpose-built, en suite accommodation. We also offer day care.

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Are you caring, compassionate, flexible and have excellent communication skills?

If yes, we have career opportunities available for you within Mersey Care as a Nursing / Health Care Assistant.

NVQ in Health and Social Care and/or experience of working in a care environment is essential.



You will support the clinical team in the delivery of a high standard of care by assisting with and carrying out a range of duties as directed by registered staff. This will be in line with individual care and treatment plans for patients and service users.

You will demonstrate an attitude which respects and values patients, service users and their carers ensuring they are at the centre of care and treatment planning.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Mental Health Care

These clinical divisions provide mental health, brain injury, addiction and child and adolescent mental health services in different areas across Halton, Knowsley, Liverpool, Sefton, St Helens and Warrington. We are looking for nursing and health care assistants for our inpatient wards. Posts will be based in: complex care, older people’s services, adult acute mental health, specialist and rehabilitation wards.

Secure Care

This clinical division is responsible for providing specialised mental health and learning disability services in low, medium and high secure settings for service users with a primary classification of mental illness, and personality disorders. Our nursing assistants must be able to demonstrate compassion and empathy to our patients, working to improve the quality of care within a secure/forensic environment. In this division you’ll gain experience in forensic environments.

The medium secure unit provides services for people with learning disabilities too. Here we provide services that offer people progress through pathways to more independent community living. Our service users typically have a range of complex needs, require support in medium and low secure services, and may have been in contact with the Ministry of Justice.

Byron ward is an assessment and treatment facility for adults with learning disability and or autism who require specialist support. The aim is to understand functions of behaviours and access mental health which cannot be carried out within the community. The team’s vision is to support service users through assessment, engagement and activity to achieve a timely discharge.

A recruitment and retention premia is offered in this clinical division of up to £600.

Community Care

This clinical division delivers community health services to people in their own homes, health centres and clinics, NHS walk-In centres and our older adults intermediate care ward at Aintree University Hospital site.

As well as the many community nursing services, this division delivers specialist dental health care, therapies, sexual health, medicines management and nutrition and dietetics services. Our teams work closely with GPs and other health and social care services to ensure patients are cared for with the best support, in or closerto their home.

Our services enable people to remain as independent as possible and many are delivered 24 hours, seven days a week.

Every year our staff deliver care to thousands of patients whilst talking to their families and carers. These hundreds of thousands of interactions mean that our staff are best placed to understand patients’ holistic health and social needs, including education, prevention and self care.

Please refer to the job descriptions attached for each of our divisions - you will be able to discuss your work area and location preference on the day of our recruitment event.

We are committed to helping staff balance work and home life and welcome applications from applicants wishing to work part-time or with flexible working arrangements.


This advert closes on Wednesday 30 Oct 2024

Service Care Solutions are currently working with a client to fill a position for a Senior Nurse.

Our client offers private Drug and Alcohol Recovery services to those struggling with addiction. They have a large purpose built Detox centre which offers services to clients on a private basis and are currently looking for a Senior Nurse to join the team on a permanent basis.

Responsibilities of the Nurse

• To work closely with assessment/admissions team regarding suitability of individuals for treatment
• Supporting the Head of Clinical Care (HoD) in operationalising the Clinical Team Strategic Plan.
• Deputise in the absence of the HoD.
• The senior nurse will be responsible for the induction training of new nurses and clinical wellbeing team ensuring all standard operating procedures are trained through and understood, all requisite training has been received and all competencies are signed off
• The senior nurse will be responsible for working with the Head of Clinical Care to define and refine processes and systems, training them through to the team ensuring coherent and consistent delivery of clinical care
• To support the guests and complete risk assessments and care plans in a person-centred approach.
• Deliver care within equality, diversity, and a dignified manner.
• To ensure any possible safeguarding concerns are documented and to liaise with the head nurse and registered manager with these details.
• To ensure that the recovery philosophy of abstinence remains an agreed goal of treatment.
• To create a therapeutic environment where healing can occur.
• To implement risk assessments and care plans to meet guests needs
• Observe/respond to guest behaviours, which may include relapse, self harm, or possible medical emergency

Requirements of the Nurse

• Experience in managing well being guides and allocating clinical tasks.
• Minimally 5+ years of experience as a Registered Nurse.
• A compassionate leader with experience in a management role (equivalent band 6 or above), ideally within a variety of clinical settings
• Experience in writing and managing care plans
• Experience of working in and contributing to a growing business
• Ideally, some understanding of the addiction treatment sector, however not essential

Service Care Solutions are currently working with a client to fill a position for a Clinical Nurse.

Our client offers private Drug and Alcohol Recovery services to those struggling with addiction. They have a large purpose built Detox centre which offers services to clients on a private basis and are currently looking for a Nurse to join the team on a permanent basis.

Responsibilities of the Nurse

• To work closely with assessment/admissions team regarding suitability of individuals for treatment
• To support the guests and complete risk assessments and care plans in a person-centred approach.
• Deliver care within equality, diversity, and a dignified manner.
• To ensure any possible safeguarding concerns are documented and to liaise with the head nurse and registered manager with these details.
• To ensure that the recovery philosophy of abstinence remains an agreed goal of treatment.
• To create a therapeutic environment where healing can occur.
• To implement risk assessments and care plans to meet guests needs
• Observe/respond to guest behaviours, which may include relapse, self harm, or possible medical emergency

Requirements of the Nurse

• Experience in managing well being guides and allocating clinical tasks.
• Experience in writing and managing care plans
• Experience of working in and contributing to a growing business
• Ideally, some understanding of the addiction treatment sector, however not essential