JOB TITLE: Care Coordinator REPORTS TO: Care Coordinator Team Leader Job Summary: Care coordinators work closely with the GPs and other professionals within the PCN to identify and manage the needs of the patient, making sure that appropriate support is made available to them, and ensuring that their changing needs are addressed. They focus delivery of the Comprehensive Model for Personalised Care to reflect local priorities, health inequalities or population health management risk stratification. Duties and responsibilities: To work closely with the GPs to support them to provide personalised care to their patient population. To be an accessible point of contact for patients and other health care professionals and to liaise with the GP on their behalf to facilitate efficient personalised care. Help people to manage their needs through answering queries, supporting them to make and manage necessary appointments with community and secondary care, ensuring appropriate follow up, and support with the referral process and ensuring that people have good quality written or verbal information to help them make informed choices about their care. Support GPs to ensure appropriate follow up, post discharge planning and onward referral to community services as appropriate (SPLW, Frailty, Community Rehab, Pharmacists etc.) Support patients to access self-management, peer support and interventions that support them in their health and wellbeing and increase their activation. Help patients to build knowledge and skills to better manage their own Health and Wellbeing. Personal: Maintain good working relationships Take reasonable care of own safety and that of other persons who may be affected by their act or omission. Co-operate with the practice team members to adhere to statutory regulations/policies, codes of practice and safety rules. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate.

We have an exciting opportunity for an Area Manager to join the team in Gloucestershire, Wiltshire & Warwickshire, working 37.5 hours a week. This role is offered on a hybrid basis working from home and with regular travel to our local offices.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Ongoing training & support with opportunities for career development & progression

About the Role:

As Area Manager you will oversee delivery of high-quality services across Gloucestershire, Wiltshire and Warwickshire.
Facilitate consultation across the teams and other key stakeholders to develop new and build on existing good practice, implement and support the strategic direction of the area business plan.

Drive continuous improvement of performance through use of data and other operational information to ensure teams perform to the highest standards at all times.

Help build on and lead external relationships promoting positive working relationships to ensure the best possible support and outcomes is provided to eligible service users.

Ensure we are meeting the needs of our service users to a standard as expected of our commissioners and partners.

As Area Manager, you will develop and maintain effective relationships and formal partnerships across organisations and with key stakeholders, and promote and develop the services of VS. You will be responsible for leading the designated area strategically and ensuring it complies with national service delivery standards and best practice guidelines. You will also represent the charity in an appropriate and professional manner to commissioners, stakeholders, external bodies and the media, whilst acting as a voice for victims to the wider community.

Key responsibilities of the role are to ensure the successful delivery of a high quality, efficient and responsive services to victims, the identification of income growth and partnership opportunities and building relationships with relevant commissioning bodies and other stakeholders. A focus on team development, and the monitoring of performance and quality are key within the role.

Please note that travel across a large area is an essential part of this role and you may be asked to work unsociable hours on occasion. You must be able to attend in person meetings with commissioners and partners across Gloucestershire, Wiltshire and Warwickshire as well as attending offices to meet returning staff.


About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Prisoner Escort Custody Services (PECS), Serco operates across 105 courts and 16 vehicle bases throughout London, East & West England. On average we transport over 21,000 custodies per month and at the core of our service is our Operational Control Centre Team (OCC) working to ensure custodies are transported on time, on schedule and in a safe & secure way.

Working as Planning & Logistics Officer at the OCC in Gloucester is more than just a job, it’s the chance to be a part of something greater; join a work family where you are valued but also the work you do makes a difference every day. In addition to a good sense of job satisfaction, we also offer:


- £30,070 per annum.
- Flexible working options available.
- Free onsite parking.
- Serco benefits including pension match up to 6%, 28 days leave (inclusive of bank holidays)
- Full training provided you’ll complete a in depth training with the opportunity to shadow experienced staff, giving you a real taste of life on the job!
- Perks including Blue Light cards and further employee discounts across hundreds of high street shops for fashion, hospitality, attractions, holidays, electronics and gaming supplies and much more.
- Access to career long learning and development opportunities.
- The chance to make a positive difference in a company passionate about diversity and inclusion.


We not only offer job stability & job security, but career development pathways for you to transition into Supervisory or Operational Management level roles. The centre is open 24/6 and whilst you’ll cover various shift patterns (which will include Nights & Weekends), we do operate on a rota basis that allows you the flexibility to enjoy meaningful time off to do the things you love (we typically work on average 12-hour shifts, 4 out of 7 days per week on a rota basis but we also offer flexible working options)

What you’ll do day to day:

Firstly, you’ll be responsible for the planning and scheduling of vehicles to ensure the safe transport of custodies in line with the agreed service delivery. You’ll work closely with our crews & establishments (Prisons, Courts etc) to ensure custodies are transported on time and in a safe & secure manner. Using a number of IT applications you will be responsible for monitoring the vehicles and responding to emergency alarms raised by crews. You will work with multiple agencies ensuring the safe and secure delivery of the custodies return to their destination! It doesn’t always run smoothly though, so you’ll need to be quick on your feet to adapt to any unpredictable changes and deal with any incidents or challenges that occur throughout the day!

What you need to do the role:

If you are detail oriented, highly organised, resilient with exceptional communication skills, then we want to hear from you! Ideally, you’ll have previous experience in a similar role, when you have been involved in organising large scale logistics / scheduling plans in a large geographical area! You’ll be computer literate with the ability to quickly assimilate large volumes of data/information. Experience is not essential as we will provide full training, however if you do have experience in a similar role, it would be highly beneficial.

What else do you need to know?


- This role is exempt from the Rehabilitation of Offenders Act 1974, all offers of employment are subject to security clearance checks and approval by the Home Office.
- You will be required to obtain Ministry of Justice Enhanced Level 2 Vetting & Enhanced DBS with Child Barring.



About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Prisoner Escort Custody Services (PECS), Serco operates across 105 courts and 16 vehicle bases throughout London, East & West England. On average we transport over 21,000 custodies per month and at the core of our service is our Operational Control Centre Team (OCC) working to ensure custodies are transported on time, on schedule and in a safe & secure way.

Working as Planning & Logistics Officer at the OCC in Gloucester is more than just a job, it’s the chance to be a part of something greater; join a work family where you are valued but also the work you do makes a difference every day. In addition to a good sense of job satisfaction, we also offer:


- £30,070 per annum.
- Flexible working options available.
- Free onsite parking.
- Serco benefits including pension match up to 6%, 28 days leave (inclusive of bank holidays)
- Full training provided you’ll complete a in depth training with the opportunity to shadow experienced staff, giving you a real taste of life on the job!
- Perks including Blue Light cards and further employee discounts across hundreds of high street shops for fashion, hospitality, attractions, holidays, electronics and gaming supplies and much more.
- Access to career long learning and development opportunities.
- The chance to make a positive difference in a company passionate about diversity and inclusion.


We not only offer job stability & job security, but career development pathways for you to transition into Supervisory or Operational Management level roles. The centre is open 24/6 and whilst you’ll cover various shift patterns (which will include Nights & Weekends), we do operate on a rota basis that allows you the flexibility to enjoy meaningful time off to do the things you love (we typically work on average 12-hour shifts, 4 out of 7 days per week on a rota basis but we also offer flexible working options)

What you’ll do day to day:

Firstly, you’ll be responsible for the planning and scheduling of vehicles to ensure the safe transport of custodies in line with the agreed service delivery. You’ll work closely with our crews & establishments (Prisons, Courts etc) to ensure custodies are transported on time and in a safe & secure manner. Using a number of IT applications you will be responsible for monitoring the vehicles and responding to emergency alarms raised by crews. You will work with multiple agencies ensuring the safe and secure delivery of the custodies return to their destination! It doesn’t always run smoothly though, so you’ll need to be quick on your feet to adapt to any unpredictable changes and deal with any incidents or challenges that occur throughout the day!

What you need to do the role:

If you are detail oriented, highly organised, resilient with exceptional communication skills, then we want to hear from you! Ideally, you’ll have previous experience in a similar role, when you have been involved in organising large scale logistics / scheduling plans in a large geographical area! You’ll be computer literate with the ability to quickly assimilate large volumes of data/information. Experience is not essential as we will provide full training, however if you do have experience in a similar role, it would be highly beneficial.

What else do you need to know?


- This role is exempt from the Rehabilitation of Offenders Act 1974, all offers of employment are subject to security clearance checks and approval by the Home Office.
- You will be required to obtain Ministry of Justice Enhanced Level 2 Vetting & Enhanced DBS with Child Barring.



About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

Student Support Lead
Fixed term, 37 hours per week, 39 weeks per annum
This role is paid predominately on SCP Point 10 (£26,835.00 per annum), with an element of SCP Point 12 (£27,111 per annum) in recognition of aspects of the job description
(Pro rata salary for this role will be £23,757.81 per annum)
We are seeking a dynamic and highly capable individual to work with students to make a difference to young people’s lives, who is passionate abut their education and able to inspire students to give and achieve their best.
For the right person, this is a very exciting opportunity to be part of a forward-thinking school, and an increasingly thriving part of the school.
The school is an equal opportunities employer and committed to safeguarding and promoting the welfare of children and young people, and therefore expects all staff and volunteers, to share this same commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion. The successful candidate will be subject to an enhanced Disclosure and Barring Service check.
Please apply using our application form available Closing date: 9am Friday 29th November 2024

Job summary Have you got experience as a Health Care Assistant in a Primary Care Setting? Can you help us provide excellent care to our patients by joining our patient facing nursing, HCA and phlebotomy team? Can you be a welcoming face of our health care team? Do you want to work in a stunning Cotswolds location? This could be the opportunity you have been looking for. This is a rare opportunity to join our care team in Fairford, and to help deliver health care services to our patients in Fairford, in collaboration with the Nurse Team Manager. You will need to be well-organised, motivated, and prepared to develop your skills to support the Nurse Team and Practice Manager in delivering and in administrating care. This opportuinty to work in Primary Care in a busy and exciting practice should not be missed. Main duties of the job Main duties of the job Your duties will involve supporting the Nurse manager and clinical, teams, in many aspects of Health Care at Hilary Cottage Surgery. You will help to ensure that good health care practices are continually monitored and delivered to a high standard. As well as delivering vaccines, B12, wound care, and other appropriate patient care, you will also manage orders and deliveries, some elements of patient correspondence and other patient interactions - such as long term condition management, as well as supporting and managing the practice operations on a day to day basis. Overview of your organisation Overview of your organisation We are in Fairford - a small rural town in Gloucestershire, close to the Oxfordshire and Wiltshire borders. We are a friendly supportive team of around 35 people. Hilary Cottage Surgery has been a part of the Fairford community for many years - currently run by 3 GP partners. We are a small rural practice with around 7500 patients on our books. We have 7 amazing GPs, a bunch of amazing admin staff and secretaries, and a brilliant reception team. Our dispensing and pharmacist team is fabulous, and there aren't enough superlatives to describe our incredible nursing team. If you're not in Fairford, you would enjoy a short rural drive to and from the surgery - and if you are local you can walk to work. With a focus on everyone's well-being at work, we are supportive and friendly from top to bottom, and (we think) a great place to work!

Personal Care Assistant for a young women F/T £10-£12 hr in Cirencester

Apply at UKCIL.com. Reference: 6afab366

Shift patterns are 12hrs a day, looking for both day and night assistants. Part time/ full time work available.

Caring for a young woman, assist in daily living, and to enable her to complete normal day to day activities as well as going to the gym, swimming and social events etc.

Key Responsibilities

Services

• Meal Preparation
• Personal Care
• Domestic Care
• Social + Leisure activities
• Support to remain independent

Training

• Essential PA Guide
• Safeguarding Adults/Children
• Moving & Handling
• Understanding challenging behaviour
• Food Hygiene
• First Aid
• Hand hygiene

Transportation

• Full UK driving license

Medical

• Safe Administration of Medication

Please apply by clicking above or at ukcil.com

Head of Commissioning

Duration: Initially 3 months
Hours: 37 hours per week
Rate: £48-53 umbrella an hour (£37-£41 PAYE an hour)
Location: Gloucester (once a week in the office)

Gloucestershire County Council are looking for an Interim Head of Integrated Commissioning to join their team with responsibility across intermediate care. As the Head of Integrated Commissioning, you will:

• Line manage a team of eight commissioners across both organisations and take responsibility for a significant commissioning workload
• Work collaboratively within a Integrated Commissioning Management Team and across organizational boundaries to ensure the system's vision is translated into real services
• To lead on the strategic planning and development of services which support the system flow in Gloucestershire
• Be responsible for coordinating work with commissioning leads

Requirements

• Extensive knowledge and experience at a Head of Service Level for Integrated Commissioning
• Recent working knowledge of commissioning
• Experience within Adults commissioning

For further information on this role, please email jemma.molloy@servicecare.org.uk

FIRST LINE SUPPORT ENGINEER
GLOUCESTERSHIRE
£25,500 - £26,000

Our client in the Technology Industry, is looking for a First Line Support Engineer to play a crucial role in providing first-line technical support to clients, troubleshooting software-related problems, and ensuring seamless installation and configuration of software products.

BENEFITS
As an Investor in People, our client commits to improve and progress their employees. They offer 25 days annual leave (plus bank holidays) as well as a good pension and healthcare schemes.

RESPONSIBILITIES
As a First Line Support Engineer your key duties will include:
•Providing prompt and effective first-line technical support to clients via phone, email, and remote desktop sessions
•Identifying, diagnosing, and resolving software-related problems and technical issues
•Assisting clients with the installation and initial configuration of software products
•Keeping up-to-date with the latest software updates and features, sharing knowledge with clients
•Escalating complex issues to the 2nd Line Support teams
•Offering basic training to clients on using the software effectively
•Maintaining accurate records of client interactions, technical issues, and resolutions
•Assisting in testing new software releases and updates to identify and report bugs

REQUIRED SKILLS & EXPERIENCE
To be considered for the role of First Line Support Engineer, you must have:
•Previous experience within a Technical Support role or someone with IT qualifications who is looking for their first IT role
•Excellent problem-solving and analytical skills
•The ability to communicate effectively, both written and verbal
•Self-motivated with a positive attitude
•Able to work under pressure whilst maintaining quality and attention to detail.

NEXT STEPS
If you’re interested in becoming a First Line Support Engineer, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

SEN Key Stage 4 Teacher job vacancy Stroud, Gloucestershire. £3000 Welcome Bonus - Any Teaching Subject will be considered.

Benefits
£30,000 - £46'525 per annum (Pay Scale M1 - UPS3 Depending on Experience)

£3000 Welcome Bonus!

Permanent, Full Time, 40 Hours Per Week, Term Time Only

Teachers Pension, Life Assurance & Health Plan

Company Sick Pay & Enhanced Annual Leave

Continuous Training & Professional Development

About the Role:

We are a recruitment partner representing one of the leading providers of specialist education in the country. This esteemed school caters to children and adults of secondary school age with Social, Emotional, and Mental Health (SEMH) needs and other complex or anxiety-related conditions that may also present with challenging behavior. Some students have multiple learning disabilities.
Key Responsibilities:
Plan and deliver engaging lessons: Teach subjects to GCSE level with a focus on Science or IT.
Individualized Support: Tailor educational plans to meet the diverse needs of students with SEMH and other complex needs.
Student Development: Support students’ academic and personal growth through personalized Education, Health, and Care (ECH) Plans.
Collaboration: Work closely with colleagues to prepare for Personal Education Plan (PEP) and Looked After Children (LAC) reviews.
Behavior Management: Implement effective strategies to manage and support students with challenging behavior.
Continuous Improvement: Engage in ongoing professional development to stay current with best practices in SEN education.
Requirements:
PGCE, Qualified Teacher Status (QTS) or a recognized teaching qualification.
Experience: Previous experience working with Key Stage 4 students with SEMH needs is highly desirable.
Specialism: A background in Science or IT is preferred, but other subjects will be considered.
Skills: Strong organizational, communication, and interpersonal skills.
Why Join Us?
Impactful Work: Make a real difference in the lives of students with special educational needs.
Supportive Environment: Join a team of dedicated professionals committed to providing high-quality education.
Career Growth: Benefit from continuous training and professional development opportunities.
Application Process:
If you are an enthusiastic and dedicated SEN teacher looking for a rewarding role in Stroud, Gloucestershire, we would love to hear from you. Apply today to join our team and help empower students to achieve their full potential.
Apply Now and be a part of their passionate and dynamic educational community!

Social Care & Education Jobs acts as a Recruitment Partner on behalf of this outstanding providers of Specialist Education for Children, Young People & Younger Adults.

Care Home Administrator

Hours: 40 hours per week

Salary: £31,000 per annum + fantastic benefits

Location: Swindon, Wiltshire, SN5 0AD

Our client is looking for an experienced and dedicated Administrator to join their team and play a pivotal role within the home’s management team.

Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team.

You’ll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction.

RESPONSIBILITIES

• Promote a warm and welcoming environment for residents, staff and visitors
• Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home
• Drive the occupancy and reputation of the Care Home as part of a community engagement team
• Support resident and family feedback with a focus on customer care
• Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions
• Payroll preparation for home based staff
• Provide advice and guidance to employees on queries using the HR tools and resources available
• Ensure that all personal files are stored securely
• Attend meetings and produce accurate notes and minutes where required
• Ensure all rotas are complete
• Manage safe contents, petty cash, and resident fund accounts
• Update ad-hoc training, supervisions, and appraisals on staff records
• Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications

NEED TO HAVE

• Experience in a customer facing role
• Previous involvement in HR administration and recruitment
• High level of attention to detail and the ability to prioritise
• Proficient user of Microsoft- specifically Word, Excel and Outlook
• CIPD qualification would be beneficial

• REWARDS AND BENEFITS
• Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection
• Unlimited access to our generous refer a friend scheme, earning up to £500* per referral
• Access to a wide range of retail and leisure discounts at big brands and supermarkets
• Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
• Confidential and free access to counselling and legal services
• Tax code review service, where we will check that you are on the right code and paying the right level of tax
• Option to join our monthly staff lottery alongside thousands of colleagues across the UK

As the only healthcare provider to be accredited as one of the best companies to work for in the UK, our client is dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Click to Apply!

Job Reference: CTNPO5323

Recovery Coordinator

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Recovery Coordinator. As a Recovery Coordinator you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.

Our Client's Values;

Care.
People are at the heart of everything we do. We want the best for everyone we work with.

Be human.
We are accessible, genuine and humble. Always learning.

Do the right thing.
We're open, honest and inclusive. We get things done.

Key role and responsibilities for a Recovery Coordinator;

• Able to manage a caseload of 40-60 service users
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Recovery Coordinator;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Recovery Coordinator;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Recovery Coordinator role please send us your CV by clicking 'apply now!

Trainee Field Service Engineer - 2 Year FTC progressing to perm

Location: Oxfordshire, Gloucestershire, Wiltshire

Principal Purpose
Currently training to become a Field Service Engineer (FSE), providing technical services and support for medical technology equipment and software solutions. Capable of diagnosing and resolving complex technical issues, with a strong focus on customer satisfaction and meeting their requirements and expectations.

Key Responsibilities

• Repair, Installation & Service: Train in the repair, installation, and servicing of medical technology equipment and associated software solutions.
• Technical Issue Resolution: Accurately diagnose and resolve technical issues related to equipment, software applications, IT networks, servers, and cloud-based technologies.
• Remote Support: Provide remote troubleshooting and repair services, ensuring quick and efficient issue resolution.
• Lifecycle Management: Support product and solution lifecycle management, from site surveys to decommissioning and disposal.
• Product & Software Modifications: Implement product updates, modifications, and regulatory updates (FCA's).
• Technical Expertise Development: Gain advanced knowledge and understanding of products and solutions through training and practical experience.
• Travel & Efficiency: Willingness to travel and stay away from home to ensure efficient service delivery.
• Collaboration with 2nd-Level Support: Communicate effectively with second-level support teams to report and resolve technical issues, sharing knowledge with engineers to improve service efficiency.
• Stock Management: Effectively manage car boot stock to reduce Mean Time to Repair (MTTR) and improve First Time Fix Rate (FTFR).
• Customer Engagement: Maintain high levels of customer engagement, manage expectations, and promote service offerings, ensuring effective communication at all levels.
• Brand Representation: Act as a brand ambassador, embodying professionalism and delivering exceptional service.

Requirements:

• Technical Apprenticeship (completed) or HNC or higher in technical qualification such as electronics, engineering, IT, or scientific qualification.
• Full UK Driving Licence
• Permitted to work throughout UK and Ireland; able to travel to Germany and USA for training.

Benefits:

• 25 days paid holiday plus bank holidays per annum.
• Company Sick Pay.
• Standard Life Pension (Salary Sacrifice Scheme) - Employer's Contribution is 8.5% of basic salary.
• Bupa Healthcare plus Medicash Level 1 benefit immediately at joining (mandatory benefit). The company pays for single membership and members can add families.
• Family-Friendly Policies.
• Agile/Hybrid working for applicable roles.
• Flexitime for applicable roles.
• Discretionary Pay review

Thank you for your interest in the post of IT Technician currently advertised at Churchdown. I thought it would be useful if I gave you a personal perspective of our unique school to help you to decide if this role is the right opportunity for you - a role where you would be happy, thrive and make a valuable contribution to our community.
Churchdown never stands still. Our school is part of the SSAT Leading Edge – a group made from the highest performing schools nationally. As a Leading Edge school, we are able to share the best educational practice. This means that we will never stand still as a school and always seek to improve. Through working with the best educational leaders in the country, we have taken a number of excellent strategies which you will find in our school - such as ensuring teachers are under allocation to help ensure well-planned lessons, and adding more INSET days to support quality planning for our students: we passionately believe professional practice is vital to our proud profession.
Similarly, if you visit some of the schools in our national network, you will also see elements of Churchdown in them – such as our simple strategies to achieve distraction free classrooms and our careers programme which has seen more Oxford and Cambridge candidates than ever before. Working in this way has resulted in our students achieving excellent Progress 8 scores and value added at KS5 – results that put us in the top 3% of all schools nationally. Our attendance figures are also significantly above national figures. This is a headline we are particularly proud of; it tells us that the students value their school and value their time here.
Regardless of the position of responsibility we hold at Churchdown, all the staff are responsible for inspiring and encouraging those we work with; first and foremost, the students. Our goal is based not on focussing on what’s standing in our way; it is about taking steps that will be positive and that will have a lasting effect on everyone around us. Collective actions from all of us are carried out with excellence every day for our students. As a result, we provide a school that allows every student to achieve far beyond what they even dreamt was possible.
Our students deserve the best and proudly I can say as headteacher that we aspire to give the best for our students. I know this because in our school are people who will care for them; want the best for them; will not allow them to fail; will make them feel part of something by calling them by their name and asking if they are ok today; help them succeed; provide a place where they can do their best and allow them to see a life they didn’t know existed. Could that someone be you?
I hope this is an insight which inspires you to apply for the post of IT Technician. Please do call the school to speak with me so you can decide if Churchdown really is a place you can develop your career. It would be my pleasure to tell you more about our school, discuss this role and find out more about you.

Day Residential Support Officer £23,130 - £23,607 per annum 37.5 hours per week Permanent
About Us Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality (The Times and Sunday Times Good University Guide 2023) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice. Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here.
About the Role • Work as part of a team to provide support and guidance for our residential college and university students • Ensuring safeguarding, health and safety standards are maintained within student accommodation • Responsible for maintaining positive student behaviour within your designated halls • Providing a safe and nurturing environment for our residential students to enhance the student experience. • Conducting daily checks of residential halls to ensure students are maintaining the standards set out in their residential agreement • The successful candidate will be required to work between the hours of 7:45am to 4:15pm, Monday to Friday.
About You • A positive ‘can do’ attitude • Demonstrate patience and resilience within a challenging and rewarding environment • Understand the importance of safeguarding within a residential setting on campus • The ideal candidate will have previous experience of supporting young people • Confident to build a rapport with our students, address concerns and implement solutions in order to maintain our high standards on campus
We offer a fantastic package of staff benefits including: • 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service. • Monthly meal allowance to use in the onsite catering facilities • Wellbeing support including our Employee Assistance Programme • Generous pension scheme (LGPS) • Employee Discount Scheme • Onsite fitness facilities • Flexible working opportunities available • Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online.Click here to view the full Job Description and Person Specification The closing date for receipt of applications is 24th November 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. Candidates must be able to demonstrate their eligibility to work in the UK.

Proud to be winner of the 2023 National Care Awards Large Care Home Group

About the Home

• Mill House, Sheep Street, Chipping Campden, GL55 6DR
• 65 bedded residential and nursing home
• Carehome.co.uk Review Score 9.3
• CQC Score Good

About the role

• Housekeeper
• 24 - 40 hours required per week
• Flexibility to accommodate the school run in regards to shift patterns
• £11.44 per hour

What will Aria Care Offer you?

• Blue Light Discount Card
• Wagestream
• Holiday & days out discounts
• Long service awards
• Recognition programme
• And much more!

We have an excellent opportunity for a Housekeeper that takes great pride in maintaining high standards of cleanliness and infection prevention control throughout our home. If you take pride in creating a clean and welcoming home for our residents to live in, a housekeeping role at Aria care is for you. Join our team of dedicated care professionals and make a real impact in the lives of those who need it most.

We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Aria Care is the perfect place for you.

It would be great to hear from you!