Total 255 Customer Service job vacancies in Colchester, CO1 2QS

A Vacancy at East Suffolk and North Essex NHS Foundation Trust.


Applications are invited for enthusiastic, motivated and committed individuals to join our friendly and dynamic team within the Critical Care department at Colchester Hospital, part of East Suffolk and North Essex NHS Foundation Trust.

This is a replacement post and the appointed post-holder will join the team to make 10 Consultant Intensivists with dedicated sessions on the Critical Care Unit. The post holder will participate in the 1:10 out of hour’s on-call rota for critical care. Anaesthetic or allied specialty sessions will fall in the weeks outside of Critical Care commitments. Applicants without a CCT in anaesthesia are welcome and efforts will be made to design an appropriate complimentary job plan reflecting their areas of expertise. Flexible/part time applications will be considered.

Our Gold Welcome Package includes a relocation package of £7000, additional £20,000 lump sum plus 1.5 additional ‘SPA’ time for the first 24 months to thank you for choosing to work with ESNEFT.

The post-holder’s duties will be primarily at the Colchester General Hospital, but their presence may from time to time be required in other parts of the Trust.

The key duties and responsibilities of the post will be:
• Participate in the dedicated CCU on-call rota with other colleagues
• Provide day time cover for Critical Care and support the Outreach service
• Have a special interest in Critical Care Medicine
• Work flexibly to cover theatre sessions/allied specialties. Applicants without a CCT in Anaesthesia are welcomed and efforts will be made to design an appropriate complimentary job plan reflecting their area of expertise.
• Take an active part in the supervision and management of junior medical staff, including formal teaching programmes and clinical audits
• Participate in appraisal and assessment of junior medical staff and undergraduates, and performance of clinical audit as delegated by the Unit Training Director
• To teach and train staff in other medical disciplines, nursing and support staff as appropriate
• To participate fully in the clinical incident reporting system

East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provides hospital and community health care . We serve a wide geographical area with a population approaching 800,000 residents. We deliver care services from two main hospitals in Colchester and Ipswich, six community hospitals, high street clinics and in patients’ own homes. We have nearly 10,000 staff, with an annual budget of over £650 million. We are the largest NHS organisation in the East Anglia.

We are building for better care with an exciting capital development programme across our sites – totalling £100million over the next five years.

We are building a new elective orthopaedic centre for ESNEFT at Colchester Hospital. It will be one of the biggest centres in the country and will ensure we can retain complex and low volume cases locally for the people we serve.

We are also now building a £7million specialist interventional radiology and cardiac angiography unit at Colchester.

At Ipswich we are investing £35million in a new Emergency Department and co-located Urgent Treatment Centre, with additional diagnostic imaging kit (MRI and CT). There’s a £5.3million molecular diagnostic laboratory soon to open at Ipswich, and works begins soon for a new Breast Care Centre and a Children’s Unit.

our websiteandCome and Join us recruitment video.

The post-holder will:
• Work with colleagues to provide a Consultant-led service with the highest standard of care
• Work with the multi-professional team to develop care pathways and clinical guidelines
• Develop and maintain good working practices
• Collaborate and promote close working links with colleagues, other departments and primary care
• Offer educational, clinical support and leadership to junior medical colleagues, nursing colleagues and other members of the multi-disciplinary team
• Ensure appropriate information is made available to staff to measure clinical performance and enable meaningful benchmarks to be established and evaluated within their area of responsibility
• Ensure there is a robust process for reviewing the quality of services provided, explaining the causes of success and failure and ensure the highest standards are maintained
• Provide a role model of professional leadership, which underpins the corporate values and behaviour agreed by the organisation, ensuring these are understood and demonstrated by the medical workforce within their area and take remedial action where poor behaviours are demonstrated
• Ensure that junior doctor’s training conforms to College requirements
• Participate in the appraisal of medical staff within the department in line with the Trust’s agreed policy


This advert closes on Tuesday 27 Aug 2024

We are looking for Support workers, experienced in supporting mental health, to work with Children aged 8 - 16 who have Social, Emotional and Behavioural difficulties. These young people struggle with emotional regulation, confidence and attendance. Some students may have additional needs and learning difficulties such as ADHD or ASC

The provision is situated near Colchester and your focus will be on helping the students stay focused and on track with their learning. There will be a high amount of emotional support and encouragement required.

To fit this job role you will be someone who;
- Believes that every student, regardless of their background or need, can make outstanding progress
- Is rigorous, relentless, determined, creative, creative and inspirational in their style and presence as a leader
- Utilises a variety of communication methods to support learning
- Is caring and has the drive and passion to continue to develop strong relationships and the well being with staff, students, parents, governors, professionals and the local community

The hours will be 8am to 4.30pm with an early finish on Fridays

Working through Teaching Personnel means that you will work at the school on a long-term temporary basis, with the opportunity to gain a permanent contract at the school. We can offer excellent support and dedicated specialist consultants, who will ensure you are vetted and ready to work as quickly as possible. You will also have access to accredited CPD courses, to further your own career development.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQ's on the Teaching Personnel website for details.
All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance 'Keeping Children Safe in Education' this may also include an online search as part of our due diligence on shortlisted applicants.
We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.
For details of our privacy policy, please visit the Teaching Personnel website.

Job Title:Paramedic Practitioner/ Urgent Treatment Service Nurse Trust Location:East Suffolk and North Essex NHS Foundation Trust Pay Rates: £21 - £30 Per Hour About the Trust: East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provides a full range of services across 2 main hospitals, 6 community hospitals and within the local community including maternity, cardiac and major accident and emergency (A&E) services. With vibrant towns, secluded coastal retreats, and only 90 minutes away from London, you can have the best of both worlds working for ESNEFT. As a member, you will have fantastic benefits: Competitive pay rates-work this week, get paid next week. Manage your shifts and timesheets on the goaccess your - My Bank shift portal anywhere, anytime online or through your smartphone. Essential support when you need it 24/7 365 days -Call us anytime. Multi-locational- work across neighbouring Trusts. First choice of shifts or placements at your Trust -access before they are made available to agency. Varied working options to suit your lifestyle -access to the Bank gives you options of ad hoc shifts or fixed term placements. Training and development opportunities. Build holiday allowance for every shift you work. Stakeholder pension scheme available. Who are NHS Professionals? We specialize in putting people in places to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and Inclusion agenda and we strongly encourage suitably qualified applicants from a range of backgrounds to apply. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

For full details of the responsibilities and duties of this role please see the attached job description.

We are looking for enthusiastic individuals to work within the Ultrasound Team in our Radiology department. This post is mainly based at Colchester Hospital, however you will be required to rotate across to our Clacton Hospitals.

The job offers an opportunity to be involved in enhancing the Ultrasound service. Your main duties will include assisting the staff with patient care, involving direct patient contact and assisting Sonographers and Radiologists within the Ultrasound department. As well as clinical duties, you will assist in maintaining a clean and safe working environment. You will perform some administrative duties including inputting patient information onto the computerised patient information system, booking urgent scan appointments.

The Ultrasound services are a part of the Trusts Radiology Diagnostic Services that also encompass X-ray, CT and MRI.

You will be rostered flexibility over a 7 day week to include evenings, weekends and bank holidays. The core working hours are currently 08:00 – 20:00.

You must possess excellent communication and Information Technology skills, and be a good team player. You will need to be able to work under your own initiative but with a high level of supervision and with good support. Appropriate training will be given.

We have a permanent post and a fixed term post until 1st July 2025. For the fixed term post, internal applicants will be offered on a secondment basis only and this will need to be discussed with your line manager
• To provide efficient, high quality support for Sonographers and Radiologist during ultrasound procedures and to carry out administration duties.
• To assist the Ultrasound staff with patient care.
• To act as a chaperone during ultrasound procedures.
• Use the Radiology Computer system CRIS to input information during ultrasound examinations.
• Maintaining agreed stock levels of consumables used in the department.
• Answer telephone queries.

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A

For full details of the duties and responsibilities of this role please see the attached job description.


This advert closes on Wednesday 7 Aug 2024

An exciting new job opportunity has arisen for a committed Deputy Care Home Manager to work in an exceptional care home based in the Colchester, Essex area. You will be working for one of UK's leading health care providers

The care home emphasises on dementia and mental health care, and also has skills to care for younger people with dementia in an annex adjacent to the main home

**To be considered for this position you must have an NVQ/QCF Level 3 or 4 in Health & Social Care**

As the Deputy Manager your key duties include:
• Support the Home Manager and deal with the day to day running of the home in the absence of the Home Manager
• Alongside the Home Manager, you will manage and have responsibility for all aspects of the service in line with CQC requirements
• You will ensure the service users are receiving the highest standards of professional support experiencing life opportunities helping to promote growth and independence
• Promote ownership of care programs by fully involving service users and their families in developing/ agreeing and evaluating care programs within the home

The following skills and experience would be preferred and beneficial for the role:
• The ability to engage with the service users to understand their needs in order to provide excellent services of care
• Good working knowledge of CQC standards
• The ability to build and maintain excellent working relationships with external care professionals/ families/ visitors and staffing teams

The successful Deputy Care Home Manager will receive an excellent salary up to £30,000 per annum. This exciting position is a permanent full time role for 40 hours a week working through day shifts. In return for your hard work and commitment you will receive the following generous benefits:
• Pension scheme
• Induction and training programme for all employees
• Superb setting and working environment
• Costs for an enhanced DBS
• Rewards for years of service

Reference ID: 5509
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

For full details of the responsibilities and duties of this role please see the attached job description.

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

The post holder will: Provide a full PA provision for the Service Manager. Provide a full and confidential secretarial and administrative service to the Service Management Team. Provide a first point of contact for internal and external queries, answering them where possible and otherwise signposting them to the appropriate department. Attend and minute meetings as required and be responsible for the typing and presentation of reports and minutes in accordance with the required format. Manage the communication, to and from, the Service Manager and Service Management Team and across all Directorates ensuring that all matters are prioritised appropriately. Ensure that there is an efficient electronic and manual filing and retrieval system in operation with a functioning brought forward system. Take lead responsibility for organising workshops and other functions as directed. This will require communication with all attendees, booking venues, organising catering, attendance on the day and note taking and typing from the day. Prepare and co-ordinate papers, presentations and agendas for meetings. Attend and minute meetings if required and transcribe minutes ensuring follow up action is taken for specific pieces of work/committees. Assist with budget management by coding and checking expenditure in accordance with standing financial instructions. Assist in the local induction of other members of staff within the Directorate as required. To support the recruitment, induction and supervision of other administrative staff where appropriate and as required. Cover within the Directorate PA/Secretarial team as required. Please note this role is office based and will not be considered for remote working.

For full details of the responsibilities and duties of this position, please see the attached job description.

A Vacancy at Essex Partnership University NHS Foundation Trust.


EPUT has a trust wide specialist eating disorders service. The service consists of two multidisciplinary community teams and day treatment units. Opened in 2012 in Colchester is “EDICT” (the eating disorders intensive community treatment unit). The unit operates a day treatment service model for those who need either a more intensive input than regular community treatment or who are stepping down from an inpatient stay.

We provide intensive psychological treatment and practical support as well as two meals and two snacks per day. You will be part of a multidisciplinary team based in Colchester providing a service to patients admitted to the Intensive Community Day Treatment Unit.

Regrettably, we cannot offer sponsorship for all of our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately your application form be rejected from the process.

Please note this vacancy requires a face to face interview with the Recruiting Manager. Applicants that are unable to attend a face to face interview need not apply.

You will work closely with a range of professionals to provide practical support to people with eating disorders in a day service setting. A
significant component of the work will be group based interventions particularly supervising patients’ meal times in the dining room and providing emotional support and encouraging as well as modelling appropriate eating behaviour. An interest in group work and eating disorders are
required.


This is a very exciting opportunity for the right individual. We are looking for a motivated and enthusiastic person who can work independently and
as part of a team. Experience of working with people with eating disorders is not essential but desirable. We are interested in recruiting an
adaptable individual with an interest in eating disorders who is willing to develop and learn. Specialist clinical supervision will be provided as well
as regular opportunities for continued learning.

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
• Season Ticket Loans
• NHS discounts for staff
• Excellent Training facilities and opportunities
• Buying and Selling annual leave scheme
• The opportunity to work bank shifts and expand knowledge and experience in other areas
• Salary Sacrifice schemes including lease cars and Cycle to Work
• Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

The Mid and South Essex Integrated Care System (ICS) brings together key health, care, community, and voluntary sector organisations from across our area. Our aim is to work together in partnership to join up health and care services, improving our populations health and wellbeing and reducing health inequalities. One such example of this collaborative work is the launch of our HCA Academy, an ICS initiative between Essex Partnership University NHS Foundation Trust (EPUT) and Mid and South Essex NHS Foundation Trust (MSEFT) to support the incoming Health Care assistant (HCA) workforce. The academy models a ‘one workforce’ cross system approach to the onboarding, induction, education and experience of Healthcare Assistants.

To support this ‘one workforce model’ the successful candidate for this post will be required to attend our 5 day (Monday to Friday) face to face Induction Programme at our MSE ICS Education Hub at Brentwood Community Hospital. Your start date will therefore fall on one of two of the HCA Academy induction dates across the month, which will be discussed and agreed during the recruitment process.

Our HCA Academy Induction programme has been designed to train and support the successful candidate through the early stages of their employment at EPUT and will provide opportunities to enhance skills, knowledge and experience.

Further information will be provided post interview.

This will be followed by an additional 5 day (Monday to Friday) EPUT corporate / mandatory training welcome. (EPUT Welcome will be varied between face to face and virtual delivery).




This advert closes on Sunday 21 Jul 2024

The Mid and South Essex Integrated Care System (ICS) brings together key health, care, community, and voluntary sector organisations from across our area. Our aim is to work together in partnership to join up health and care services, improving our populations health and wellbeing and reducing health inequalities. One such example of this collaborative work is the launch of our HCA Academy, an ICS initiative between Essex Partnership University NHS Foundation Trust (EPUT) and Mid and South Essex NHS Foundation Trust (MSEFT) to support the incoming Health Care assistant (HCA) workforce. The academy models a one workforce cross system approach to the onboarding, induction, education and experience of Healthcare Assistants. To support this one workforce model the successful candidate for this post will be required to attend our5 day (Monday to Friday) face to face Induction Programme at our MSE ICS Education Hub at Brentwood Community Hospital. Your start date will therefore fall on one of two of the HCA Academy induction dates across the month, which will be discussed and agreed during the recruitment process. Our HCA Academy Induction programme has been designed to train and support the successful candidate through the early stages of their employment at EPUT and will provide opportunities to enhance skills, knowledge and experience. Further information will be provided post interview. This will be followed by an additional 5 day (Monday to Friday) EPUT corporate / mandatory training welcome. (EPUT Welcome will be varied between face to face and virtual delivery).

If you would like to find out more information about this role, please see the attached job specification.

Key tasks areas: Comply with instruction from your line manager. Clean to the 49 standards set out in the National cleaning specifications 2007. To be trained in COSHH and follow guidelines in the safe use of chemicals set out by the manufacture and adhere to any Trust policies and procedures relating to cleaning and chemicals. (Infection prevention control policy) Adhere to the Health and Safety Act 1974 and report any incidents or accidents through the Trust reporting system (Datix) and to your line manager ASAP. Adhere to the Food Safety Act 1990 and follow Trust policies and procedures relating to food safety. (Food Safety Training level 2, HACCP guidance and food safety policy) Adhere to the manual handling operations regulations 1992 and follow Trust policies and procedures. To keep patients information confidential at all times To attend Mandatory and Statuary training as required and any training related to the use of equipment and how to use chemicals to support your role. Ensure the correct PPE is worn. I.e. Staff uniform, safety shoes, aprons and gloves, goggles, face masks. Make up, Jewellery and nail varnish to be worn to a minimum or not at all depending on Trust guidelines. Clean and check machinery daily including cables, filters, bags and report any faults to your line manager Check stock, order when supplies are low and replenish as and when required. Ensure cleaning cupboards are kept clean and tidy at all times. To change and hang curtains every 6 months or when soiled within clinical and bathrooms areas. Clean blinds per cleaning schedule set out by the department. To remove waste (general and clinical) and dispose of in the correct waste stream. Work as part of the ward or clinic team and respond to requests from these areas in relation to work priorities, local protocols and procedures. Adhere to cleaning schedules and complete tick sheets to ensure compliance of cleaning tasks set out by your line manager. To count, check in and put away laundry when required to support the clinical staff and to complete any documentation required. Participate in Hand Hygiene and cleaning audits as and when required. To put stores away as and when instructed by your line manager. To report any pest control sightings or security risks to your line manager. Where applicable complete a Trust incident form. (Datix) To unlock and secure buildings and departments when required and to complete opening and closing documentation. To support and mentor new staff members to the organisation by demonstrating new procedures and inducting them in to their role. To work in other Soft facilities roles and sites as requested by your line manager or the management structure. To work in a professional manner at all times and always present yourself with Hello my name is. to patients, internal and external people. Maintain good communication and co-operation with colleagues within the workplace and other ESNEFT sites. Take telephone calls from internal and external people. Responsible for completing your own timesheets and annual leave cards and submitting to your manager for authorisation. To sign in and out at the end of your shift. For full details of the responsibilities and duties of this role please see the attached job description.