Total 464 Customer Service job vacancies in Coventry, CV1 1AF

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• 5 good GCSEs including English and Maths.
• Experience of working in an administrative setting.
• The ability to use MS Office software packages such as Word, Excel and Outlook, as well as Explorer and databases.
• The ability to prioritise, work efficiently and accurately, particularly under pressure, to deadlines and using own initiative.

What the school offers its staff

About Eden Girls' School, Coventry

Eden Girls’ School, Coventry is a Muslim faith-based secondary school for 11 to 18 year old girls, which welcomes pupils from all faiths and none. We opened in 2014 and, like all Star schools, we have a leadership specialism. We are extremely proud to be one of the highest performing schools in the country, with the 3rdbest Progress 8 score nationally for our 2019GCSE results. We were graded as ‘Outstanding’ in all areas by Ofsted during our first inspection in July 2017.

We have an exemplary reputation for excellence in every aspect of school life. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• 5 A*- Cs at GCSE including English and Maths.
• Experience of working in an administrative setting.
• Experience of Attendance Administration.
• The ability to use MS Office software packages such as Word, Excel and Outlook, as well as Explorer and databases.
• The ability to prioritise, work efficiently and accurately, particularly under pressure, to deadlines and using own initiative.

What the school offers its staff

About Eden Girls' School, Coventry

Eden Girls’ School, Coventry is a Muslim faith-based secondary school for 11 to 18 year old girls, which welcomes pupils from all faiths and none. We opened in 2014 and, like all Star schools, we have a leadership specialism. We are extremely proud to be one of the highest performing schools in the country, with the 3rdbest Progress 8 score nationally for our 2019GCSE results. We were graded as ‘Outstanding’ in all areas by Ofsted during our first inspection in July 2017.

We have an exemplary reputation for excellence in every aspect of school life. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• 5 A*-Cs at GCSE including English and Maths.
• Experience of working in an administrative setting.
• Experience of data and assessment administration.
• The ability to use MS Office software packages such as Word, Excel and Outlook, as well as Explorer and databases.
• The ability to prioritise, work efficiently and accurately, particularly under pressure, to deadlines and using own initiative.

What the school offers its staff

About Eden Girls' School, Coventry

Eden Girls’ School, Coventry is a Muslim faith-based secondary school for 11 to 18 year old girls, which welcomes pupils from all faiths and none. We opened in 2014 and, like all Star schools, we have a leadership specialism. We are extremely proud to be one of the highest performing schools in the country, with the 3rdbest Progress 8 score nationally for our 2019GCSE results. We were graded as ‘Outstanding’ in all areas by Ofsted during our first inspection in July 2017.

We have an exemplary reputation for excellence in every aspect of school life. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

For more information on this role please see attached Job description and person specification. This will give you a better overview of the job role and requirements. If you have any questions, please contact: Helen Harrison on Helen.harrison@UHCW.nhs.uk Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Receptionist required for a student accommodation project in central Coventy.

This is a temporary role starting on Saturday 14th September.

Duties and responsibilities include: Good computer and communications skills to assist our site answering calls, email and general reception duties.

The hours are 9am to 5pm, Monday to Friday and this Saturday 14th September for our main check-in date.

All applicants MUST hold valid:

Right to Work in the UK
Checkable Work References

This opportunity has the potential to become a permanent position.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

We are seeking to recruit an ambitious and dedicated School Receptionist/Operations Assistant to join our school administration team at Cardinal Wiseman School in Coventry. This job can be offered on a term time only basis or a full year basis.This post will support our team on reception and provide a general administrative service to the school.
The successful candidate will:
• Have excellent organisational and communication skills
• Be dynamic, resilient and hard working with a positive mindset
• Be able to work collaboratively as part of a team and develop positive relationships
• Excellent numeracy, literacy & IT skills including Word & Excel
• Have a proven clerical background, covering activities such as filing, data input and reception skills.
We can offer you:
• A strong Catholic ethos where everyone is valued
• A welcoming and friendly team of staff
• A Senior Leadership Team who value, nurture and empower all staff
• Future professional development within an innovative and ambitious school
• A generous pension scheme

We currently have an exciting opportunity for a committed and enthusiastic Learning Support Assistant practitioner to join our team, providing key SEN support within the classroom on a 1:1 basis and in groups, and working closely with other teaching staff to ensure provision is effective and that learning needs are met.
Job Overview
As a Learning Support Assistant, you’ll provide personalised SEN provision on a 1:1 basis, supporting the pupil in accessing the curriculum at an appropriate level and adapting the learning to make it accessible for students with specific needs. This role also involves providing pastoral support, and you’ll monitor progress to feedback to the class teacher whilst working closely with relevant staff to ensure an individual can achieve to the fullest extent.
Job Requirements
Good numeracy/literacy skills
Experience in supporting pupils with SEN and utilising strategies to manage behaviours and meet needs, including supporting speech and language
Awareness of Child Safeguarding and the latest SEN policies to implement effective provision, including working with outside agencies to deliver EHCP provisions
Ability to effectively communicate on the pupil’s progress, with strong written and verbal communication skills
Why join us?
As a Learning Support Assistant within Ernesford Grange Community Academy, you’ll be able to make a key difference to a pupil’s educational experience as a crucial part of the wider team and will have the opportunity to develop your skillset with key training and development opportunities available.

At Sidney Stringer Academy, we have a new position open for a 16+ Study Centre Manager to join a friendly team. This role involves leading on the 16+ Study Centre so that all students are supported to learn effectively when they attend.

Job overview

Our sixth form is oversubscribed and continues to grow year on year. We currently have nearly 400 students on roll across both year 12 and year 13. The team is led by the Assistant Principal for 16+, VP for 16+, 2 pastoral managers and one admin assistant currently. This is a new role and involves leading the 16+ Study Centre so that all students are supported to learn effectively when they attend.

Job requirements


5 GCSE grade ‘’C’’ or above, or equivalent

Experience working with young people Experience managing behaviour and conduct of students.

Experience of using information management systems and strong IT skills

A high level of verbal and written communication standards

Proven ability to show reliability and to work to meet key deadlines


Why join us?

As our 16+ Study Centre Manager, you’ll be able to take pride in ensuring a friendly and courteous port of call is available for any enquiries, contributing as a key part of a wider team to ensure daily administrative operations run smoothly. You’ll have access to training and professional development opportunities within this post, building on key skills to ensure you have a comprehensive and full working knowledge of administration.

Research and Development Undertake surveys or audits (e.g., reception volume / traffic) as necessary. Ensure other admin staff undertake this as required. Complete staff surveys Physical Effort Frequent sitting or standing in a restricted position Word-processing and inputting data. Repetitive movements as required for data input Work will be predominantly office based although travel to support services taking place at other Trust locations may be required Mental Effort Predictable concentration (e.g. for transcribing) Ability to check own work Ability to pay attention to detail where there are unpredictable interruptions to the work pattern Typing complicated documents Ability to work under pressure and deal with stressful situations Support the team handling appropriate customer complaints in relation to the service, escalating formal complaints to a Band 5 Senior Admin Lead if appropriate and liaising with other relevant departments and agencies For more information on this role please see attached Job description and person specification. This will give you a better overview of the job role and requirements. If you have any questions, please contact Dominic Woods / dominic.woods@uhcw.nhs.uk Please see attached Job description and person specification for full details of roles and responsibilities.

Service Care Solutions are recruiting for a CAMHS Team Leader Nurse to work in NHS Coventry on a temporary contract.

Working Hours:

• Monday to Friday
• 9:00 AM - 5:00 PM

Pay Rate:

• £32 per hour (Limited Company, to be paid via an umbrella)
• £28.83 Paye Inclusive
• £25.72 Paye Exclusive

Job Responsibilities:

• Leadership & Supervision: Lead a team of CAMHS practitioners, providing supervision and support to ensure high-quality care.
• Care Coordination: Oversee the coordination of care for children and adolescents with mental health needs, ensuring effective service delivery.
• Team Management: Manage and support staff, ensuring performance targets and clinical standards are met.
• Clinical Oversight: Provide clinical leadership in assessments, treatment planning, and interventions for patients.
• Multidisciplinary Collaboration: Work closely with other healthcare professionals and services to ensure a holistic approach to patient care.

Qualifications/Experience:

• A recognized nursing qualification (RMN, RNLD, or equivalent) with registration.
• Previous experience in a team leader or supervisory role within CAMHS is essential.
• Strong understanding of mental health legislation and safeguarding policies.

Contract Type:

• Temporary Contract

Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

University Hospitals Coventry & Warwickshire NHS Trust’s ICT Department team has a fantastic opportunity for an individual who has aspirations to work as an Technical Support Analyst. This post is an exciting opportunity to learn new skills and become part of a growing team.

Working within a dynamic team of highly skilled individuals to provide exceptional levels of support to a variety of disciplines within a large and exciting Acute Hospital environment. Providing both hardware and software support for users of Information and Communications Technology (ICT) whilst maintaining excellent levels of customer service.

Assist in the support of corporate computer systems covering routine housekeeping/ maintenance tasks, configuration management, incident management, change management and problem management.

Enrol users on corporate systems, as directed, fully testing functionality prior to release.

Assist in the operation of networked computer systems including system shut-down and start-up procedures.

Assist in the installation, configuration, commissioning, testing and troubleshooting of ‘desktop’ end-user Information & Communications Technology (ICT) equipment.

Be conversant with the principles, configuration and use of the Trust’s standard computer operating systems, such as Microsoft Windows and UNIX technologies.

Documenting deliveries and providing stock control.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Ensure ICT equipment conforms to the appropriate safety standards.

Assist in problem determination and resolution on ICT equipment and services, liaising with second line/third line technical teams as well as other parties as necessary to rectify such faults.

Use the ServiceNow Service Desk tool set to record and monitor the progress of all incidents, changes and requests.

Use the ServiceNow Service Desk tool set as the Trust’s ICT asset management system, and to use the system for the production of management reports, as required.

Participate in developing documentation for ICT policies, procedures and system configurations.

Document all project work to departmental standards.

Liaise with outside support agencies on matters relating to the operation of ICT equipment and associated software.

Attend training courses and seminars relevant to the job as required.

Participate in the training of staff and students in the use of ICT equipment and application software, as required

Participate in giving presentations of systems to users and other interested parties as required.

Keep abreast of current developments within the IT industry

Liaise with other ICT staff, as required, to ensure the overall integrity and smooth running of the service.

For further details of the role please see the attached job description.


This advert closes on Wednesday 18 Sep 2024

A Vacancy at Coventry and Warwickshire Partnership NHS Trust.


An exciting opportunity has arisen for an enthusiastic Assistant Psychologist to work within our MHTR Team, embedded within the current existing Liaison and Diversion service. If you are seeking a new challenge, and have a keen interest in the criminal justice service, we encourage you to apply and be part of a innovative team.



The mental health treatment requirement team will provide psychological assessments and interventions to people coming into contact with the criminal justice system.

The team with support of criminal justice partners and colleagues aims to divert people away from the criminal justice system as well as short custodial sentences and reduce reoffending via improving access to psychological interventions by addressing underlying unmet needs.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:
• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect

This description is not exhaustive however, the successful candidate will
• Be responsible for supporting the Principal Psychologist and clinical lead/s in the development and evaluation of the new MHTR service delivery models
• Undertake psychological assessments and interventions of service users, whilst working autonomously but also
• undertake formulation and delivery of care plans involving the psychological intervention of a service user's needs
• Communicate and liaise with other disciplines involved in the service user's care alongside criminal justice colleagues and partners
• Attend and contribute to appropriate multi-disciplinary meetings.
• Provide advice, guidance and support to service users to enhance awareness of their psychological needs.
• Support and contribute to the audit process's within the service delivery model.

Applicants should refer to full job description and person specification for further details.


This advert closes on Wednesday 18 Sep 2024

Job Introduction

We are recruiting for a Customer Contact Specialist based at our Volkswagen dealership in Coventry.

The hours of work are 8.30am to 5.30pm (1 hour lunch), Monday to Friday.

The basic salary for this position is up to £26,000 with a monthly bonus earning you up to £30,000 per annum.

This is a varied and interesting role and will give the right candidate a fantastic opportunity to join a vibrant and growing department.

Role and Responsibilities

• Dealing with Aftersales calls, booking customers vehicles into the dealership for service or repairs
• Accurate data inputting of customer details
• Increase customer retention while ensuring customer satisfaction
• Improve and drive lead conversions
• Contacting prospective customers and upselling products
• Initiating the solving of customers problems in a professional manner
• Adhering to brand standards

About you

• Customer focused with excellent communication & organisational skills
• Self-motivated & target driven
• Able to work on your own or as part of a team
• Ability to use your own initiative to provide impeccable customer service
• Smart and presentable with an outstanding telephone manner
• Competent using Microsoft Office
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• 33 days holiday including bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.

This description is not exhaustive however, the successful candidate will Be responsible for supporting the Principal Psychologist and clinical lead/s in the development and evaluation of the new MHTR service delivery models Undertake psychological assessments and interventions of service users, whilst working autonomously but also undertake formulation and delivery of care plans involving the psychological intervention of a service user's needs Communicate and liaise with other disciplines involved in the service user's care alongside criminal justice colleagues and partners Attend and contribute to appropriate multi-disciplinary meetings. Provide advice, guidance and support to service users to enhance awareness of their psychological needs. Support and contribute to the audit process's within the service delivery model. Applicants should refer to full job description and person specification for further details.

Ensure ICT equipment conforms to the appropriate safety standards. Assist in problem determination and resolution on ICT equipment and services, liaising with second line/third line technical teams as well as other parties as necessary to rectify such faults. Use the ServiceNow Service Desk tool set to record and monitor the progress of all incidents, changes and requests. Use the ServiceNow Service Desk tool set as the Trusts ICT asset management system, and to use the system for the production of management reports, as required. Participate in developing documentation for ICT policies, procedures and system configurations. Document all project work to departmental standards. Liaise with outside support agencies on matters relating to the operation of ICT equipment and associated software. Attend training courses and seminars relevant to the job as required. Participate in the training of staff and students in the use of ICT equipment and application software, as required Participate in giving presentations of systems to users and other interested parties as required. Keep abreast of current developments within the IT industry Liaise with other ICT staff, as required, to ensure the overall integrity and smooth running of the service. For further details of the role please see the attached job description.