Total 1,541 Customer Service job vacancies in Crownpoint, New Mexico

• Provides expertise in program management, training, and quality control for NRCS Farm Bill Programs.
• Responsible to ensure team resource conservationists, field office (FO) personnel and technical service providers (TSPs) have proper tools and technology to carry out programs, resource conservation planning, contracting, and conservation management.
• Recommends changes in technical guides and collects data necessary for their development for the use of field offices in administering programs.
• Provides technical leadership and information to engineers, conservation districts and regional planning groups to ensure the development of highly specialized land resource plans, and to incorporate needed soil and water conservation measures.
• Conducts area reviews, perform program quality checks in accordance with NRCS policies and provides training to the field staff for technical practices.

Employee maintains office records in accordance with established procedures including field notes, correspondences, and reports, etc., such as accident reports, training forms, and safety meetings. Distributes and controls incoming and outgoing packages, mail, and materials delivery and requisitions office supplies and related materials or services. The Clerk receives, returns, and directs telephone calls providing complete and clear information. Employee possesses a comprehensive knowledge of commonly used software including word processing, spreadsheet and database programs.

• Uses a variety of specialized equipment to perform a full range of techniques to measure and monitor meteorological, sediment transport and carbon cycle processes.
• Maintains records and locates and compiles data and other information from various sources on meteorological, sediment transport and carbon cycle processes.
• Searches for literature pertinent to area of research for new procedures or techniques to use in the laboratory and field to monitor biophysical properties and processes
• Collects, prepares, evaluates and verifies samples and supporting records, including physical specimens and electronic data for long-term monitoring and experimental projects on wind erosion, dust emission, and carbon cycling.

Major duties and responsibilities include (but are not limited to):

• Sets up and breaks down assigned station with the correct supplies and food items;
• Portions food items into standard serving sizes using the proper utensils and specified dishware
• Selects and places correct items on patient trays
• Decides what food items to serve for the most common diets
• Identifies obvious discrepancies between the prescribed diets and the food items
• designated by the menu
• Sets up dining room tables for service, place food and beverages on tables, and replenish items as necessary;
• Delivers meal trays to the patients' bedsides; reporting the patients' comments and complaints to the supervisor or dietitian;
• Provides assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes;
• Prepares fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts;
• Reads and interprets regular or modified menus, individual diet cards, tray tickets or patient selections
• Performs heavy-duty cleaning tasks throughout the food service and related areas;
• Performing other duties as assigned.

Major duties include, but are not limited to:

• Evaluating the work of subordinate staff.
• Resolving complex problems to ensure patient services are met.
• Evaluating new products, equipment, and systems to make recommendations for improved operations.
• Identifying educational or training needs.
• Making final decisions on hiring selections.
• Evaluating performance, and taking disciplinary action when necessary.
• Administrative and professional responsibility for planning and directing the subordinate lead, and MSA's activities.
• Responsible for extracting and analyzing data to provide reports to senior management in support of tracking measures.

• Develops implements, evaluates and revises the service unit patient care coordination and case management program for nursing service.
• Collaborates with primary care providers, clinic nurses, public health nursing, case management and social services to ensure that the patent's care needs are done in a timely and cost effective manner to maximize each visit.
• Manages all clinic visits and follow-up visits through coordination with multi-disciplinary teams of physicians, nursing personnel, social workers, physical therapists, etc.
• Monitors and evaluates the effectiveness of the patient care coordination process by reviewing charts of patients to determine if documentation is present.

• Coordinates the available resources by identifying, mobilizing and utilizing those resources to meet the patient's needs and clinical outcomes.
• Develops a plan of care for patients, utilizing the nursing process.
• Ensures specialty consultative referrals are processed.
• Coordinates appointments for patients with consultants and services both within and outside the Indian Health Service.
• Communicates with provider regarding patient needs.
• Makes referrals for patients who need a primary care provider assignment.
• Collaborates with Purchased Referred Care (PRC) to ensure patients who are transferred out of the facility are transitioned back into the facility as appropriate.

• Develops implements, evaluates and revises the service unit patient care coordination and case management program for nursing service.
• Collaborates with primary care providers, clinic nurses, public health nursing, case management and social services to ensure that the patent's care needs are done in a timely and cost effective manner to maximize each visit.
• Manages all clinic visits and follow-up visits through coordination with multi-disciplinary teams of physicians, nursing personnel, social workers, physical therapists, etc.
• Monitors and evaluates the effectiveness of the patient care coordination process by reviewing charts of patients to determine if documentation is present.
• Coordinates the available resources by identifying, mobilizing and utilizing those resources to meet the patient's needs and clinical outcomes.
• Develops a plan of care for patients, utilizing the nursing process.
• Ensures specialty consultative referrals are processed.
• Coordinates appointments for patients with consultants and services both within and outside the Indian Health Service.
• Communicates with provider regarding patient needs.
• Makes referrals for patients who need a primary care provider assignment.
• Collaborates with Purchased Referred Care (PRC) to ensure patients who are transferred out of the facility are transitioned back into the facility as appropriate.

• Lead and collaborate on personal research to design and develop optimized agrivoltaic installations, best management practices, and decision support tools for simultaneous renewable power generation and agricultural and rangeland production.
• Lead collaborative research to design and develop best management practices and decision support tools for improved energy utilization and efficiency for agricultural processing systems.
• Develop a stakeholder base and collaborations with scientists and industry professionals to understand stakeholder needs and enhance the research program
• Develop research plans and conduct tests in the laboratory, in the field, and at commercial facilities, and transfer technical solutions to meet stakeholder needs.
• Properly collect, analyze, and interpret scientific research and information to develop new knowledge, devices, and processes of direct value to stakeholders; and to report that information at technical conferences and industry meetings.
• Prepare written manuscripts to document scientific research for review and publication in professional articles and peer-reviewed journals.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

As a Registered Nurse, Home Based Primary Care (HBPC), you will:

Provide prescribed medical treatment and personal care services to ill and injured veterans documenting observations, assessments, and changes in patient's condition.

Develop the initial nursing care plan and updates the plan, serving as a resource person to less experienced staff and acts as a leader in establishing standardized care plans incorporating nursing diagnosis.

Include patient and family/significant other in establishing realistic, measurable goals and in planning care on a continuum. Assists staff in the process of mutual goal setting.

Demonstrate a high level of skill in providing and individualizing care for patients with various diagnoses and changing conditions, which may require specialized care.

Provide a full range of nursing care to patients with a variety of physical and/or behavior problems.

Exemplify thoroughness and clarity in documenting and reporting administrative and clinical information.

Consider diagnosis and physical, psychosocial, spiritual, and cultural needs to provide appropriate care for patients generally ranging from 17 through the geriatric years.

Meet and maintain qualification standards and functional statements of assigned grade.

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Full Time, 8:00 am - 4:30 pm
Telework: May be available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required
Travel: 50% of time

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

As a Registered Nurse, Home Based Primary Care (HBPC), you will:

Provide prescribed medical treatment and personal care services to ill and injured veterans documenting observations, assessments, and changes in patient's condition.

Develop the initial nursing care plan and updates the plan, serving as a resource person to less experienced staff and acts as a leader in establishing standardized care plans incorporating nursing diagnosis.

Include patient and family/significant other in establishing realistic, measurable goals and in planning care on a continuum. Assists staff in the process of mutual goal setting.

Demonstrate a high level of skill in providing and individualizing care for patients with various diagnoses and changing conditions, which may require specialized care.

Provide a full range of nursing care to patients with a variety of physical and/or behavior problems.

Exemplify thoroughness and clarity in documenting and reporting administrative and clinical information.

Consider diagnosis and physical, psychosocial, spiritual, and cultural needs to provide appropriate care for patients generally ranging from 17 through the geriatric years.

Meet and maintain qualification standards and functional statements of assigned grade.

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Full Time, 8:00 am - 4:30 pm
Telework: May Be Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

The Mental Health Clinical Pharmacist Practitioner functions at the highest level of clinical practice, works independently based on their specialized training and practice experience to directly care for patients. The incumbent functions as a member of the mental health clinic team

• Assesses, plans, and provides comprehensive and therapeutic specialty psychiatric pharmacy and medical care to individual patients.
• Prescribes medications for symptoms and illnesses.
• Formulates and implements plans of care that may involve various treatment modalities, prescribing medications, consultation with other health care providers, and referrals as defined by the incumbent's individual scope of practice.
• Orders and/or performs screening and diagnostic tests and procedures (lab studies).
• Recommends appropriate follow-up to patients and staff, making referrals when necessary.
• Serves as a pharmacy mental health consultant to other health care providers and staff.
• Collaborates with other health care professionals to develop treatment protocols, standards of practice, and policies.
• Provides expert psychiatric pharmacist services for pharmacy and therapeutic committee.
• Demonstrates sustained program impact and emphasis on expansion of services and program improvement that transforms organizational culture and meets the changing needs of our service unit.
• Coordinates with external entities and referral service providers to improve quality and continuity of care. Entities include tribal programs, federal stakeholders, county programs, and the private sector.
• Demonstrates key leadership and autonomy in decision-making and project planning surrounding subject matter expertise.

• The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
• Administratively support operations by developing, implementing, interpreting and advising on administrative function requirements.
• Review regulations or directives to ascertain impact on program areas. Prepare project papers and staff reports, compile and organize, deliver/present briefings to managers/supervisors regarding findings and recommendations.
• Conduct extensive research and analysis on administrative projects to gather and analyze relevant data, develop options, make recommendations, and provide comprehensive reports.
• Monitor administrative activities and prepares a variety of reports utilizing various automated systems.
• Analyze and evaluate effectiveness of complex and substantive management support and administrative systems, programs, and processes.
• Serve as a liaison and consultative link with the District Office and all Program Offices, internal and external customers, community and civic stakeholder representatives.
• Liaise in Human Resources, Budget and Finance, WebTA, Audit and Internal Control Programs, Facilities, Accountable Exit Control, New Employee Orientation Program, Travel, Property Coordination, and other duties as assigned.

• Serves as Army Community Service (ACS) Multi-Functional Specialist at the installation level.
• Provides comprehensive and responsive ACS services to the population to include client intake, information and referral, crisis intervention, life skills, and transition service.
• Provides individual and Family consultation services, education, referrals and followup.
• Designs, develops and manages a variety of educational forums and briefings.
• Identifies, advises and consults with leaders on positive sustainable efforts that foster an environment of trust and responsiveness to various organizational quality of life issues.
• Designs and establishes marketing and public relations strategies to ensure target populations are informed of available services and activities.

NOTE: This multi-discipline recruitment that will result in the hiring of one of the following disciplines: Nurse Practitioner or Physician Assistant

All Nurse Practitioner applicants should apply to posting: CBTD-12612122-25-LD

VA offers a comprehensive total rewards package.

The duties of the Physician Assistant include, but are not limited to:

• Independently manages a panel of patients with acute and chronic health conditions with an emphasis on health promotion and disease prevention using evidence-based practice.
• Collaborates with patients, families, and the health care team to develop and implement treatment plans and evaluate health outcomes.
• Demonstrates critical thinking in assessing and managing complex clinical situations.
• Working collaboratively with other PACT and HBPC members.
• Participates effectively in team meetings and treatment planning conferences and collaborates with IDT members in a manner that enhances coordination of comprehensive Veteran-centered care.
• Assist as requested with clinical procedures.
• Act as the focal point of the designated outpatient clinic by being the contact person for all other consultant-specialty services regarding patient care.
• Initiate effective actions in emergencies.
• Manage prescriptions for assigned patients.
• Work effectively and make appropriate requests for assistance from collaborating physician as appropriate.
• Perform appropriate evaluations, diagnosis, and treatment of patients within HBPC.
• Orders diagnostic tests and discriminates between normal/abnormal findings and makes appropriate treatment decisions based on available information.
• Responsible for timely completion of all clinical charting and documentation required by the medical Center or healthcare system, as appropriate.
• Involved in performance improvement and quality assurance initiatives.
• Should be a forward-thinking provider who embraces Veteran-centered geriatrics, palliative, and hospice care delivery.
• Initiates referrals and consults to specialty services.
• Provides education to patients and their families. Assesses and adjusts the plan of care as needed to achieve optimal patient outcomes.
• Exemplifies the ICARE core values of-Integrity, Commitment, Advocacy, Respect, and Excellence.

• This position is a Bargaining Unit position.
• Current and former Federal employees must submit copies of their most recent SF-50 (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• This position is in the Excepted Service.
• The salary is based on the grade and step approved for the selected candidate.