Total 264 Customer Service job vacancies in D25 Kranji, Woodgrove, Woodlands

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

Officer contributes actively to the programme needs of Special Student Care Centre under the umbrella of Community-Based Support Services (CSS).

CSS is the dynamic and nimble service delivery arm in MINDS that response to emerging needs of PWIDs and Caregivers in the community. Examples of services include Me Too! Club, Homebased Care Services, Caregivers Support Services, Special Student Care Centres and Appropriate Adult Services to enhance integration and community living of caregivers and PWIDs in the community.

Officer integrates a range of person centred and family centric approaches and utilise Positive Behavioural framework to conduct enrichment activities for special needs children from age 7 to 18. He/She enriches the quality of life of person with special needs by supervising and providing direct physical care needs before/after school. He/she implements after school care curriculum, adapting and integrating developmentally appropriate teaching and classroom management strategies. He/She also enhance clients learning environments and supports caregiver's needs in the care of their child. He/she coordinates with community stakeholders, volunteers and social service providers in the delivery of centre initiatives, programmes and services.

Provide direct client care

• Provide routine ADL (activities of daily living) caregiving to students.
• Provide supervision and guidance to students.
• Apply a person-centred approach, plan and implement positive behavioural support in ensuring safety and holistic development of students.

Plan and implement programmes and activities

• Plan and conduct developmentally appropriate teaching, learning and caregiving activities to promote independence, health, wellness, and quality of life.
• Guide students in the development of basic personal and social skills, simple academics, or work skills.
• Adopt creative methodology to engage and motivate students in their learning through interactive lesson plans.
• Document student's learning and development.
• Implement classroom management strategies.

Build stakeholder relationships and partnerships

• Engage and collaborate with caregivers to facilitate the continuity of care and learning between home and Centre.
• Build rapport with colleagues (Centre/School) and volunteers to foster positive workplace relations.
• Work closely with the various sectors of MINDS in the implementation of programs and in MINDS projects.

Centre operation

• Support in centre operation secondary duties assigned.
• Follow regulations regarding basic health, hygiene, safety and to administer proper documentation of incident report.
• Participate in staff meetings, in-service training/professional development and service quality improvement activities.

• Minimum O Levels/ITE/Diploma

• Resilience, collaborative team player, passion for children, professionalism, love for learning and empathy.
• Added advantage for those with experience in training of persons with special needs, behaviour techniques, child development, lessons plan and school-age-care best practices.
• Fully able to participate in on-site and off-site activities.
• First Aid and CPR certification (training provided).

Duties and Responsibilities:

- Handle incoming calls and inquiries.

- Assist with administrative duties, including documentation, filing, data entry, preparing

presentation materials, and managing correspondences with stakeholders.

- Manage the sourcing and purchasing of office supplies and equipment.

- Collaborate closely with the Human Resources team to coordinate recruitment

processes.

- Work closely with the Business Development team to support client proposals, and

maintain sales records.

- Liaise with the Operations team to ensure smooth workflow, coordinate logistics, and

assist with scheduling security personnel for various shifts.

- Perform any other ad-hoc duties as assigned from time to time.

Requirements

- Proven customer support experiences are preferred.

- Demonstrates ability to learn quickly and adapt to a rapidly changing environment.

- Customer oriented and ability to handle different situation.

- Excellent communication and presentation skills.

- Good interpersonal skills and a collaborative team player.

- Ability to multi-task, prioritize and manage time effectively.

- Knowledge of Microsoft Word, Excel and Powerpoint is an advantage

VL Test Solutions B.V. is an Original Equipment Manufacturer (OEM) of vehicle testing equipment in The Netherlands. VL Test Systems (Far East) Pte Ltd is a sales and after-sales support for Singapore & the South East Asia Region. This position is a key part of our expanding team, who is responsible for the installation, commissioning, training, maintaining, servicing and repairing of our integrated vehicle test lanes and equipment. It is also a great opportunity to enhance one’s technical skill and career advancement with the company.

On the Job Training (OJT), willing to learn and be confident in applying technical knowledge and hands-on for all technical functions:

Duties & Responsibilities:

• Assist in all engineering projects in Singapore and overseas - installation, commissioning and training of new equipment and technologies.
• After-sales technical support for both hardware & software - troubleshoot, diagnose, repair, maintenance, analyzes, calibration, inspects and resolves technical problems.
• Co-ordinate Calibration Schedules between government agencies and clients.
• Perform regular Equipment Calibration & Testing at clients' sites
• Spare parts planning and raise order whenever necessary.
• Enhance and sustain good working relationships with all parties.
• Ensure workplace safety and must upkeep the workshop with good house-keeping
• Other ad-hoc support tasks required for the day-to-day operations of the company.

Pre-requisite:

• Nitec or Higher qualification in engineering - Electronics, Electrical, Mechanical or Mechatronics
• Basic IT Skills of networking and operation systems
• Experience in the technical field is a plus
• Willing to learn on the job training and keep up with new technologies & skills
• Possess Class 3 Driving Licence

Interested applicants, please send in your updated resume to our email: VLT.Singapore@vltest.com

Willing to learn fresh graduates are welcome to apply.

• To provide care and supervision for students with special needs who are attending a Special Education School from 7 years old to 12 years old, before or after school hours.
• To plan, prepare and produce materials, and conduct routines and activities with the students pertaining to physical exercises, life-skills training, activities of daily living (ADLs), hobby development (e.g. music, horticulture), and excursions according to the schedule.
• Collaborate and communicate with parents or caregivers, other programme staff and other stakeholders on the student’s progress, well-being and in advocating for the students.
• Strong interest and commitment in working with individuals with special needs (eg. Autism Spectrum Disorder, Intellectual Disability)
• Flexible to work shifts
  Participate in various organisation’s initiatives & events
• Undergraduates doing internship also welcome
• Those without experience may also apply. On the job training will be provided

• Monitor, prepare and submission of tenders
• Prepare and monitor sales orders
• Track, coordinate and main reports of good delivery to customers
• After sales support
• Customer support
• Assist with marketing initiatives
• Ad-hoc duties

Job Duties:- Perform Opening or Closing Duties.

- Provide exceptional customer service and experience .

- Handle POS system and payment terminals accurately to process customer transactions.

- Rolling for dough and baking

- Ability to use soft-serve ice cream machine and making frappe

- Restock shelves and replenish the items as needed.

- Washing of equipment and utensil upholding hygiene standards

- Keeping the outlet clean at all times

- prioritising sale goal given daily by the Supervisor/Manager

- Any other ad-hoc duties as assigned by the Supervisor/ Manager.- Follow food safety and hygiene standards to ensure the safety and quality of the products.

• Complying with the company, state, and country’s accounting and financial regulations.
• Compiling, analyzing, and reporting financial data.
• Creating financial reports like profit and loss statements and balance sheets, etc.
• Presenting data to investors, managers, and other entities.
• Maintaining accurate financial reports.
• Performing audits and solving errors.
• Computing taxes.
• Being updated about changes related to finance and accounting.
• Helping management in decision-making.

Job Summary: We are looking for motivated individuals with a sense of business acumen and are passionate about enriching youths through supporting on marketing innovative training programmes.

Job Responsibilities:

• Support to promote and market training programmes to MOE government schools
• Provide support to Sales Education Consultant
• Plan and project manage training programmes
• Work cohesively with trainers and stakeholders to achieve overall business goals
• Establish and enhance rapport with new and existing clientele

Job Requirements:

• Open to short term contract work
• ITE/Diploma/Degree in Business, Marketing, Information Technology, Media, Multimedia or others
• Candidates with no prior job experience or Entry Level are welcome to apply
• Passionate about engaging and enriching youths
• Experience in the education or sales industry would be an advantage
• Ability to work independently and collaboratively in a team

Please include the following information in your resume in doc or pdf format:

• Personal particulars.
• Education background.
• Work experiences.
• Reason(s) for leaving if any.
• Date of availability / Notice period.

We regret to inform that only shortlisted candidates would be notified.

Make an Impact in Education!
Whether you're a seasoned educator or someone with a passion for guiding students, we invite you to apply. Your experience and commitment are what matter most to us.

First Konnection > Here to Help!
We are the authorized Education Recruitment Specialist for this role. At First Konnection (https://www.firstkonnection.com/), we aim to make your application experience smooth and stress-free by working closely with the employer.

Simplified Process:
We handle the details, allowing you to focus on demonstrating your expertise and passion.

Direct Communication:
Receive timely updates and clear guidance, knowing that your application is in trusted, expert hands.

Tailored Support:
Benefit from personalized advice and assistance throughout the process, ensuring a smooth journey from application to interview.

About the Role

• Work Schedule: Monday to Friday, 11:30 AM - 7:00 PM. Enjoy a balanced work-life routine!
• Experience Required: At least 5 years of combined experience in an After School Student Care or Enrichment Centre setting.
• Responsibilities: Guide upper primary students in their studies, with a focus on Chinese, English, Math, and Science. Proficiency in Chinese and English is required to effectively teach and support students in these subjects.
• Perks: Vegetarian lunch provided daily, and annual staff retreats for bonding.

Ready to make a meaningful impact on the lives of students?
We want to hear from you! Join a team where your experience and passion for education can truly flourish.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Guess what? Age is just a number here!

We welcome applicants of all ages, so whether you're a seasoned educator or someone with a heart full of passion, you’re invited to apply.

Experience counts more than age in our book!

First Konnection > Here to Help!

We are the authorized Education Recruitment Specialist for this role, First Konnection (https://www.firstkonnection.com/) is dedicated to providing you with a stress-free and convenient application experience. We work closely with the employer to ensure that your application is handled with the utmost care and attention.

• Simplified Process: We take care of the details, allowing you to focus on what matters—demonstrating your expertise and passion.
• Direct Communication: Receive timely updates and clear guidance, knowing that your application is in trusted, expert hands.
• Tailored Support: Benefit from personalized advice and assistance throughout the process, ensuring a smooth and successful journey from application to interview.

About the Role:

• Work Schedule: Monday to Friday, 11:30 AM - 7:00 PM. Enjoy a balanced work-life routine!
• Experience Required: At least 5 years' of combined experience in an After School Student Care or Enrichment Centre setting.
• Responsibilities: You'll be responsible for guiding upper primary students in their studies, focusing on Chinese, English, Math, and Science.
• Perks: We offer vegetarian lunch daily for our teachers and organize annual staff retreats to unwind and bond.

If you're ready to make a meaningful impact on the lives of our students, we want to hear from you! Join a team where your experience is valued, and your passion for education can truly flourish.

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Roles & Responsibilities

The Admin Executive is responsible for providing administrative support in the areas of student enrolment, student withdrawal and discharge, income from fees, funding and subsidies, procurement and resource management.

Key Tasks

• Enrolment and Withdrawal Management
• Support in creating enrolment forms for all sectors that have standardised elements and customised sections to suit individual sector needs/requirements.
• Process the data collected from the forms.
• Upload and/or create profiles in the respective systems (Little Lives, CMS, etc)
• Assist with updating of client data as and when and ensure overall data accuracy
• Work with sector heads and management to digitalise enrolment forms and processes
• Assist with administrative matters pertaining to Withdrawal from or Termination of our services
• Communicate with parents, caregivers, and/or family members and prepare the needful letters/documents for them as part of enrolment and withdrawal management
• Communicate with external parties for e.g. MSF, parents on funding and/or subsidy matters and SSA/external social workers on applications, where relevant
• Facilitate and expedite urgent and priority enrolments and withdrawals as and when required
• Billing, Subsidies, and Arrears Management
• Work closely with Finance team to manage billing of fees for programmes and services
• Provide data and information accurately and timely to the finance team to facilitate fees billing
• Work closely with Finance team, sector heads, and relevant government stakeholders for subsidies management. That includes calculation of subsidies, subsidies appeal and management of subsidies refunds whenever needed
• Keep track of the subsidy application/renewal/appeal status and follow up closely to ensure no lapses in the process
• Assist with Arrears Management and fees recovery by communicating with clients
• Assist with highlighting clients and families that need assistance
• Communicate with parents, caregivers, and family members as part of billing, subsidies, and arrears management.

Procurement and Resource Management

• Consolidate resources needs after assessment.
• Work closely with Partnership & Outreach team to surface resource needs for support and sponsorship.
• Work closely with Sector heads to go through the purchase requisition (PR) process, which includes quotation sourcing, comparing, and seeking approval through the e-PR processes.
• Manage the inventory of resources assigned to the sectors and monitor the utilisation of resources.
• Communicate with both internal and external stakeholders as part of procurement and resource management.

Compliance and Reporting

• Support the sectors with information required for audits (e.g. ECDA, MSF, etc.) to ensure compliance and reporting accuracy.
• Compile statistics for submission to management and/or the government agencies as needed.
• Prepare reports for submission to government agencies as needed.

Resource Planning

• Utilise resources in a cost-effective manner.
• Work within budget allocated for the financial year.
• Participate in the annual budget planning exercise.

Internal Processes

• Comply with established policies, procedures, processes and workflows.
• Support and maintain department SOPs and workflows, where necessary.

Education and Experience

Minimum requirement – N level

Previous experience in managing Student Care Financial Assistance (SCFA) processes will be an added advantage

Technical Skills and Competencies

• Familiar with Microsoft Office applications
• Intermediate skills on Excel
• Good numeracy concepts
• Generic Skills and Competencies

Excellent interpersonal and communication skills

• Ability to collaborate, build and maintain strong relationships with different stakeholders
• Ability to contribute to a positive work and team culture where members strive for the highest standards of service delivery and care
• Ability to adapt to change and a willingness to embrace new strategies and ways of working
• Ability to work independently with minimal supervision
• Ability to work effectively in a team-oriented environment
• Ability to multi-task and prioritise responsibilities
• Attention to detail and accuracy in record-keeping
• Strong organisational and time management skills
• Demonstrated professionalism and a strong work ethic

Responsibilities

1. Receives incoming telephone calls for the Company, obtains caller’s name, and forwards call to appropriate person or takes a message.
2. Greets clients and visitors and directs to the conference room or staff member’s office.
3. Provides administrative support to operations and admin departments.
4. Performs typing and other clerical duties.
5. Update of records and maintain filling system.

Requirements

1. Minimum ‘N’ Level holder and above.
2. At least 1-3 years of experience in administration/customer service.
3. Preferably certified in basic First Aid, CPR and AED will be an advantage.
4. Able to speak, read and write English.
5. Good communication, interpersonal and customer service skills.
6. A team player who works well with other colleagues.

Guess what? Age is just a number here!

We welcome applicants of all ages, so whether you're a seasoned educator or someone with a heart full of passion, you’re invited to apply.

Experience counts more than age in our book!

First Konnection > Here to Help!

We are the authorized Education Recruitment Specialist for this role, First Konnection (https://www.firstkonnection.com/) is dedicated to providing you with a stress-free and convenient application experience. We work closely with the employer to ensure that your application is handled with the utmost care and attention.

• Simplified Process: We take care of the details, allowing you to focus on what matters—demonstrating your expertise and passion.
• Direct Communication: Receive timely updates and clear guidance, knowing that your application is in trusted, expert hands.
• Tailored Support: Benefit from personalized advice and assistance throughout the process, ensuring a smooth and successful journey from application to interview.

About the Role:

• Work Schedule: Monday to Friday, 11:30 AM - 7:00 PM. Enjoy a balanced work-life routine!
• Experience Required: At least 5 years' of combined experience in an After School Student Care or Enrichment Centre setting.
• Responsibilities: You'll be responsible for guiding upper primary students in their studies, focusing on Chinese, English, Math, and Science.
• Perks: We offer vegetarian lunch daily for our teachers and organize annual staff retreats to unwind and bond.

If you're ready to make a meaningful impact on the lives of our students, we want to hear from you! Join a team where your experience is valued, and your passion for education can truly flourish.

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities:

• Delivery and presentation of lesson content to children
• Supervise primary school children (primary 1 to 6) to ensure completion of daily homework and spelling
• Ensure safety and timely transfer of students from school to student centre
• Ensure the safety of children in class
• Regular liaison with parents and caregivers to provide feedback on children’s behavioural and learning progress
• Teach english& chinese language & math subject

Guess what? Age is just a number here!

We welcome applicants of all ages, so whether you're a seasoned educator or someone with a heart full of passion, you’re invited to apply.

Experience counts more than age in our book!

First Konnection > Here to Help!

We are the authorized Education Recruitment Specialist for this role, First Konnection (https://www.firstkonnection.com/) is dedicated to providing you with a stress-free and convenient application experience. We work closely with the employer to ensure that your application is handled with the utmost care and attention.

• Simplified Process: We take care of the details, allowing you to focus on what matters—demonstrating your expertise and passion.
• Direct Communication: Receive timely updates and clear guidance, knowing that your application is in trusted, expert hands.
• Tailored Support: Benefit from personalized advice and assistance throughout the process, ensuring a smooth and successful journey from application to interview.

About the Role:

• Work Schedule: Monday to Friday, 11:30 AM - 7:00 PM. Enjoy a balanced work-life routine!
• Experience Required: At least 5 years' of combined experience in an After School Student Care or Enrichment Centre setting.
• Responsibilities: You'll be responsible for guiding upper primary students in their studies, focusing on Chinese, English, Math, and Science.
• Perks: We offer vegetarian lunch daily for our teachers and organize annual staff retreats to unwind and bond.

If you're ready to make a meaningful impact on the lives of our students, we want to hear from you! Join a team where your experience is valued, and your passion for education can truly flourish.

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)