Total 1,961 Customer Service job vacancies in DE015 North Wilmington - Clinic

Customer Service Advisor
Location: Skipton | Start Date: January 2024 | Full-Time, Permanent
Salary: £12 per hour

Do you thrive in a fast-paced environment and love delivering top-notch service? Are you passionate about helping people and providing tailored solutions? If so, we want to hear from you!

We're recruiting for Customer Service Advisors to join a well-established, award-winning organisation that truly puts its customers at the heart of everything it does. You'll be part of a team that's committed to excellence and customer satisfaction.

Your Role:
As a Customer Service Advisor, you will be the first point of contact for customers, handling inbound calls and offering solutions to a range of queries. Your role will involve:

Answering customer queries with professionalism and empathy, providing a seamless service experience
Using your product knowledge to offer informed advice and relevant solutions tailored to each customer
Collaborating with other teams and departments when necessary to resolve issues or escalate matters
Turning complaints into positive outcomes by addressing concerns quickly and effectively
Ensuring every customer interaction is handled with care, understanding, and respect
What You'll Need:
To succeed in this role, you'll need:

A genuine passion for customer service and helping others
Excellent communication skills, with the ability to engage with customers and colleagues alike
The ability to work well under pressure in a fast-paced environment
A positive attitude and a strong problem-solving mindset
What We Offer:
In return for your hard work, we offer:

25 days of holiday per year, plus public holidays, with additional days after service
A holiday trading scheme, where you can buy or sell extra days
A competitive pension scheme, to secure your future
Annual bonus potential
Salary sacrifice options for things like cars and tech
And much more!
If you're ready to make a real difference and be part of a company that values its people, apply today! We're holding immediate interviews for the right candidates.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Food Service assistant

Dalry

£11;48 an hour

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Food Service Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Food Service Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

The essential ingredient at the heart of our business is our people so we are searching for an experienced Food Service Assistant with a background in exceptional food catering services to join our business and work at one of our many exciting locations.

As a Food Service Assistant you will…

As well as having an excellent presentation, organisational and communication skills, you will be able to demonstrate a real passion for food & service and possess bags of enthusiasm.

• Ideally have experience working within contract catering
• Have good Health & Safety knowledge
• Flexible with a can-do attitude, customer focused
• Fun and enthusiastic
• Have excellent organization skills
• Demonstrate great attention to detaila
• Be a team player, and enjoy succeeding as a team
• Possess great customer service skills
• Have a flexible approach to work

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Proud member of the Disability Confident employer scheme

Fire Suppression, Monitoring, and Post-Fire Activities -Leader within a wildland fire module or crew in fuels management, fire suppression, monitoring, and post-fire activities, applies an understanding offirefighter safety, fire behavior, topography of the area, weather, fuels, and training in fire management work to direct suppression operations and to recommend and implement tactical strategy on attacking, controlling, or mopping up fires, building or patrolling firelines, cleaning up burned areas within firelines, suppressing spot fires, felling snags or trees, and cutting brush.

Fire Preparedness - Ensures assigned crew members and equipment for the specific fire assignments or daily work assignments are in a state of readiness for the assignment or initial attack. Participates in or leads physical fitness programs. May serve as an alternate in other fire program areas such as logistical dispatch, cache warehouse, incident business, and administrative support.

Fuels Management and Prevention -Leads less-complex fuels management projects or participates in more complex projects that may include gathering data for monitoring programs and implementing prescribed fire, and mechanical and biological treatments; inventorying fuel beds; and piling vegetation debris.

Leadership -Leads firefighting personnel by directing their activities when suppressing wildland fires or by serving as a situational leader on wildland fires by directing the work of a small crew of firefighters in building firelines, burning out, mopping up, and patrolling firelines.

• Utilize supply and logistic support systems for standard requisitioning, stock, storing, records and issuing procedures.
• Verify and record serial numbers upon receipt of goods, bar codes items.
• Assure school support requirements are prepared, edited, and submitted to the Area Director's office for the purchase of supplies and equipment.
• Serve as property custodian maintaining a perpetual inventory of non-expendable property and supply records for durable items in the school.
• Assist Area and District personnel with physical security inspections to ensure adequate security measures are in place and adhered to.
• Assure all supply transactions are recorded in an automated system and that copies of documents are file appropriately to maintain an adequate automated and hard-copy audit trail.
• Set or revise stock levels for authorized items available through the supply system.
• Assist in monitoring the school safety and security programs to ensure compliance with program requirements of DoDEA and the supporting military installation.

As an ADMINISTRATIVE ASSISTANT, GS-0303-7, you will advise regarding the practical and technical aspects of office administration, include budgeting, purchasing, supply, personnel, word processing, files management; performs staff support work in each of these areas; update the office's supply sources; purchases supplies, equipment, services through open market purchase by blanket agreement, cash/field purchase order, or similar methods; process/track purchase documents; collect data for office-operating budget, reviews submissions for proper format and compliance with budget requirements, consolidate material into an annual office budget; serve as the Records Management Coordinator for the organization; collect operations maintenance and logistics program information from personnel, enters it into electronic or manual information systems, search for it as requested; schedule use and maintenance of computer equipment; enter/retrieve information from a variety of systems; help field office employees to use the various computer systems; serve as the focal point for all personnel actions in the organization; initiate personnel actions as needed to include performance evaluations, standards, job announcements, SF-52 actions; accomplish travel arrangements for the office to include travel/ hotel reservations, travel orders, coordinate visits; prepare/monitors appointment/delegation letters and other additional appointments for all subordinate activities; coordinate joint directorate inspections such as NGB, Army IG, Army Audit Agencies, other external agencies; assist in the development of policy letters, which may require researching applicable directives from higher authority, to ensure that no conflict will result from issuance of new policy; work require general knowledge of the operations, maintenance, and logistics mission and functions of the facility; understanding of how the office's various administrative services relate to one another and to the office's mission; contact are with co-workers/managers in the organization for which services are performed, staff specialists at higher echelons; knowledge of OA systems to use several types of software for various work needs; supervise/control access to SIPR data equipment, assists the TACOPS officer with access rosters, management and security of all classified documents; remodel projects through AGAV/JFHQ offices, Repairs of facility, OSHA inspection, ARMS Inspection (FORSCOM), Environmental (EPA).

1. - Serves as a clinical and technical consultant for all the Fayetteville VAMCs virtual care, telehealth, and dialysis clinic programs ensuring appropriate clinical technology applications and modalities are implemented, best practices are established and shared between facilities, sites, programs, and all VAMCs virtual care, telehealth programs adhere to facility, VISN, and national telehealth guidance and policies.
2. - Has direct oversight of multiple Tele-Primary Care, Specialty Care Telehealth, virtual care modalities including but not limited to clinical Video Telehealth (CVT), Video Conferencing, VA Video Connect (VVC), My HealtheVet (MHV), Home Telehealth (HT) and other telehealth applications and virtual network clinics, virtual communications modalities, programs, and sites of care.
3. - Ensures Home Telehealth applies care and case management principles to coordinate care using health informatics, disease management and technologies such as in home and mobile monitoring, messaging, and/or video technologies.
4. - Develops policies, procedures, and protocols to include technical support and equipment management guidance for the array of modalities employed by all the facility's virtual care and telehealth programs utilizing appropriate workload reporting and data management systems.
5. - Works with the Business Manager to provide appropriate activity and clinic coding for all virtual and specialty sites and the virtual care network programs as appropriate for workload tracking and reporting.
6. - Executes leadership that is characterized by continuous and substantial responsibilities that demonstrate experience and creative approaches to management of complex patient care for groups of patients via multiple telehealth technologies.
7. - Gives attention to providing care in the least restrictive, most cost-effective manner through use of clinical practice guidelines and clinical pathways.
8. - Provides evidence of health promotion and chronic disease indices are monitored through the clinical practice guidelines and performance measures.
9. - Has programmatic responsibility for the VA staff, services, and/or processes with the many specified specific areas of assignment.
10. - Has a direct relationship with established Network and facility positions to directly influence organizational mission and health care such as but not limited to: facility and VISN Primary Care Clinicians, Psychiatrists, Psychologist, Pharmacists, Care Coordinators, Facility Telehealth Coordinators, Facility IT Staff, MIS, Facility Service Chiefs and Administrative Officers, VISN and National Quality Managers, and Quality Management Staff, National Telehealth Training Centers, Facility and VISN Health Information Specialists, National VHA Telehealth Services Staff, Facility Directors, Chiefs of Staff, and Credentialing Coordinators, and others described/required by the VISN.
11. - Functions as administrator, educator, clinical and technical consultant utilizing management theory.
12. - Provides high level support, training, and advanced management of telehealth operations across the enterprise with duties that may require travel.
13. - Activities are governed in accordance with relevant VHA, VISN and facility regulations, standards, and guidance including the telehealth operations manuals, guidelines, and specialty supplements; activities shall be consistent with national, VISN, and facility level policies and procedures and support national VISN, and facility strategic goals.
14. - Integrates nursing science, information science, and technologies to maintain and develop medical data and systems to promote Veteran care that is safe, efficient, effective, timely, Veteran-centric, and equitable.
15. - Provides executive leadership, clinical practice guidelines, and direct supervision to the Nurse Managers/Supervisors over the facility Telehealth, Home Telehealth Programs, MyHealtheVet and Dialysis Clinics.
16. - Assess, plans, and evaluates the processes and daily operations of the assigned programs.
17. Ensures competency assessment is completed on each nursing employee annually.
18. - Reports directly to the Associate Director for Patient Care Services and covers in his/her absence as designated

The Lead MSA monitors and makes work assignments, provides input on performance, resolves daily workplace issues and maintains efficient workflow. Assignments at this level include, but are not limited to: assuring coverage of all areas of responsibility; conducting ongoing reviews to ensure quality of work; ensuring accurate and timely scheduling of appointments; providing guidance to staff members to include changes in policies and procedures; distributing and balancing workload; creating and maintaining employees work schedules; orienting and providing on-the-job training for new and current employees; ensuring all training requirements are met; organizing the work structure of his/her assigned areas; and acting as liaison between MSA and staff in order to resolve day to day conflicts.

The Lead MSA works collaboratively in an interdisciplinary coordinated care delivery model and performs all related duties; customer service and other duties assigned for the proper and timely treatment of patients and assure appointment schedules are maintained by MSA staff for one or more outpatient clinics. The Lead MSA must assist with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs.

The Lead MSA will have the responsibility of performing the duties related to the Beneficiary Travel Program which includes assuring travel requests are processed in a timely manner and that they are reviewed and appropriate documentation completed before sending to Has or Fiscal Service. The Lead MSA will also train the MSA staff on how to process the beneficiary travel requests. The Lead MSA must assure that the requests entered by the MSA staff are reviewed by the Lead MSA or Supervisory MSA and if the requests are entered by the Lead MSA, they are reviewed by the Supervisory MSA or Supervisory Medical Administration Specialist/designated management staff.

Supports patient safety standards using the correct Veterans Affairs identification of all patients through the use of two forms of identification, name and full Social Security Number. The patient may also present the Veterans Health Identification Card (VHIC) for identification. When assisting the MSA staff in the check-in process, he/she must use each interaction with the patient to validate and update patient demographic information, either in person during check-in or over the phone, to decrease the incidence of returned mail due to incorrect addresses and inability to contact patient by phone due to incorrect number.Assures MSA staff explains the VA's mandate to collect insurance information to veterans, their families, and other eligible patients.

Assures staff collects, scans, and updates health insurance information serving a major role in the revenue process. The incumbent(s) contributes to the revenue collection process by identifying patients with third party insurance. Promotes veteran registration for and utilization of MyHealtheVet (MHV).

Assures front line contact with patients and staff by setting the tone for perception concerning quality of healthcare services at the VA. A high degree of tact and diplomacy is required when dealing with veterans who have multiple health problems and who may be frustrated with the administrative process associated with diagnosis and treatment. A caring, compassionate and sensitive manner is essential when explaining procedures to veterans and their family members both in person and on the phone. When records are received, the incumbent(s) will ensure that all necessary health/administrative information are integrated into Computerized Patient Record System (CPRS) by sending the documents to the appropriate department for scanning.

Incumbent(s) must be able to train staff on the requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities:
a. Schedule appointments and utilize the Electronic Waiting List accurately in a timely manner. All appointments will be made with the patient's input, either in person or by phone. This may require a high level of coordination to avoid patients having to make multiple trips to the medical center or clinic whenever possible.
b. Notifies his/her supervisor when clinic access is less than desirable or if an individual patient cannot be scheduled within mandated clinic timeframes.
c. Daily review of active/pending consults, Electronic Wait List, Recall list and Audiocare communications for accuracy and disposition.
d. Must be able to interpret and communicate requirements for such areas Care in the Community, Health Benefits, Emergency Room, Ward Administration and any other services with approved MSAs.

All other duties as assigned.


Work Schedule: 0730 -1600
Telework: Not eligible for Telework
Virtual: This is not a virtual position.
Financial Disclosure Report: Not required

Duties of this position are, but not limited to:

• The Advanced MSA works collaboratively with multiple service lines, patient care teams, providers and schedules for Radiologist in the Imaging department.
• The advanced MSA also performs receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients, while maintaining appointment schedules for all 11 Imaging clinics.
• The Advance MSA coordinates administrative services for veterans, family members, caregivers, public, administrative and clinical staff to insure continuity of inpatient and outpatient care.
• The Advance MSA develops and maintains effective working relationships with all clinical and administrative staff in determining priorities of activities in support of direct patient care.
• The Advance MSA intervenes to resolve difficult problems and diffuses potential dissatisfaction with VA services to prevent congressional and adverse publicity with services a Veteran may have received.
• The work requires the ability to work in a busy environment, multi-task, ensure compliance, as well as process and follow-up on a very high volume of phone calls or written requests from patients inquiring about appointments or their status on the waiting list.
• The Advanced MSA will correctly and appropriately identify, verify, and register / check in patients presenting themselves to the Imaging Department for procedures in accordance to the Medical Center and Imaging Department policies.

Duties of this position are, but not limited to:

• The Advanced MSA works collaboratively with multiple service lines, patient care teams, providers and schedules for Radiologist in the Imaging department.
• The advanced MSA also performs receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients, while maintaining appointment schedules for all 11 Imaging clinics.
• The Advance MSA coordinates administrative services for veterans, family members, caregivers, public, administrative and clinical staff to insure continuity of inpatient and outpatient care.
• The Advance MSA develops and maintains effective working relationships with all clinical and administrative staff in determining priorities of activities in support of direct patient care.
• The Advance MSA intervenes to resolve difficult problems and diffuses potential dissatisfaction with VA services to prevent congressional and adverse publicity with services a Veteran may have received.
• The work requires the ability to work in a busy environment, multi-task, ensure compliance, as well as process and follow-up on a very high volume of phone calls or written requests from patients inquiring about appointments or their status on the waiting list.
• The Advanced MSA will correctly and appropriately identify, verify, and register / check in patients presenting themselves to the Imaging Department for procedures in accordance to the Medical Center and Imaging Department policies.

Fargo VA Healthcare System is part of the VA Midwest Health Care Network (VISN 23). The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Major duties include, but are not limited to:

• Initiates, performs and completes assigned duties in providing care to variable patient populations.
• Serves as a preceptor in collaboration with the RN and/or provider to appropriately orientate/train less experienced LPN/LVN and/or Nursing Assistants (NAs)/Health Technicians (HTs) in relation to acceptable standards of practice in promoting optimal patient care delivery.
• Carries out assigned patient care based on the patients' conditions; to use judgment in selecting the appropriate order and sequence of procedures and treatments; and to accurately recognize, report and record relevant] patient information. Completed work should need only a general review by a registered nurse (RN) or provider for appropriateness and conformity with established policies/procedures.
• Observes, identifies, and responds to the patient's needs for care, including medication, equipment-assisted care and patient/family education. In organizing and delivering care, the LPN/LVN recognizes and considers emotional, cultural, spiritual, socio-economic, and age-related factors.
• Interacts in an appropriate manner with patients, family, members, professional and other support personnel involved in the delivery of patient care.
• Provides effective education to patients and/or family member in relation to disease processes, medication and/or prescribed treatment regimens after collaboration with RN and/or health care team.
• Documents patient's response to medication and/or prescribed treatment regimens and the reporting of any unexpected change in patient's condition to RN or provider.
• Recognizes urgent or emergent patient care situations, seek assistance of the RN and/or provider, and initiate appropriate emergency interventions as directed.

Fargo VA Healthcare System is part of the VA Midwest Health Care Network (VISN 23). The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Major duties include, but are not limited to:

• Initiates, performs and completes assigned duties in providing care to variable patient populations.
• Serves as a preceptor in collaboration with the RN and/or provider to appropriately orientate/train less experienced LPN/LVN and/or Nursing Assistants (NAs)/Health Technicians (HTs) in relation to acceptable standards of practice in promoting optimal patient care delivery.
• Carries out assigned patient care based on the patients' conditions; to use judgment in selecting the appropriate order and sequence of procedures and treatments; and to accurately recognize, report and record relevant] patient information. Completed work should need only a general review by a registered nurse (RN) or provider for appropriateness and conformity with established policies/procedures.
• Observes, identifies, and responds to the patient's needs for care, including medication, equipment-assisted care and patient/family education. In organizing and delivering care, the LPN/LVN recognizes and considers emotional, cultural, spiritual, socio-economic, and age-related factors.
• Interacts in an appropriate manner with patients, family, members, professional and other support personnel involved in the delivery of patient care.
• Provides effective education to patients and/or family member in relation to disease processes, medication and/or prescribed treatment regimens after collaboration with RN and/or health care team.
• Documents patient's response to medication and/or prescribed treatment regimens and the reporting of any unexpected change in patient's condition to RN or provider.
• Recognizes urgent or emergent patient care situations, seek assistance of the RN and/or provider, and initiate appropriate emergency interventions as directed.

The primary duties and responsibilities of the Lead Medical Support Assistant includes but is not limited to the following:

• Lead MSAs are responsible for leadership of outpatient medical support assistants. The Lead MSA provides comprehensive, detailed, on-the-job training to all new clinic personnel in the clinic unit area.
• The mission of this section is to provide administrative and clerical assistance, guidance, and support to the professional staff and to manage the day-to-day activity in Outpatient Clinics using established policies and procedures as they relate toambulatory care outpatient clinics.
• The incumbent functions as a Lead Medical Support Assistant under the direct supervision of the On-Site Administrative Officer.
• Incumbent is responsible to the Supervisor for assuring that the work of their assigned teams is carried out by performing a range of coordinating and supportive duties and responsibilities.
• The incumbent is expected to organize work, delegate tasks, and set priorities to meet deadlines.
• The incumbent articulates and communicates to the team the assignments, projects, or problems to be solved, or other events or issues that need attention or review, and deadlines or timeframes for completion.
• Ensures that all team members are aware of, empowered and participate in planning for achievements for team goals and objectives.
• The incumbent is responsible to make personnel assignments and to ensure that adequate coverage of assigned clinics is always maintained.
• The incumbent is responsible for assisting with the development of materials and maintaining a current and comprehensive training program assigned to keep assigned employees informed of all changes in policies and procedures.
• Performs other duties, as assigned.

Fargo VA Healthcare System is part of the VA Midwest Health Care Network (VISN 23). The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Major duties include, but not limited to:

• Assists with care of acutely ill and more complex residents.
• Makes observations of subtle changes in resident's condition and reports to registered nurse.
• Must be able to complete ADL's as directed by the RN.
• Observes residents for appropriate oxygen administration and performs pulse oximeter readings.
• Assists the nurse or provider with wound care.
• Reinforces resident teaching.
• Participates actively in mandatory reviews, unit meetings and in-services.
• Manages indwelling urinary catheter bags; emptying, recording and reporting urine output to the nurse.
• Performs and records blood glucose monitoring and reports finding to nurse.
• Provides 1:1 sitter coverage.
• Obtains and records temperature, pulse, blood pressure, respirations, pulse oximetry, height, weight, and I&O.
• Removal of heparin lock and urinary catheter based on competency.
• Ensures correct placement of O2 via nasal cannula/mask.
• Performs EKGs.
• Exchanges oxygen tanks without adjusting oxygen LPM.
• Transports residents to tests and procedures as directed.
• Assists in monitoring and documentation of restraints as directed.
• Maintains and stocks supplies on the unit as directed.
• Demonstrates skill/knowledge/ability to perform treatments, procedures and the use and reprocessing of reusable medical equipment appropriate to assigned duties.