Total 40 Customer Service job vacancies in Dahlonega, Georgia

As a Information Technology Specialist (Customer Support/Internet) you will:

• Oversee or perform a variety of activities to design, develop, test, implement and/or manage Internet, intranet, and other SharePoint web-based systems and applications.
• Evaluate the technical design/structure of Internet services and new technologies; provide recommendations regarding the use, implementation, and modification of web-based systems, applications, and technologies; monitor the service usage, functionality, security, and integrity of web-based systems; troubleshoot and resolve technical problems; and ensure the rigorous application of information security/information assurance policies, principles, and practices in the delivery of Internet services.
• Provide oversight of general Information System Office's services to Office of Noncommunicable Diseases, Injury and Environmental Health (ONDIEH) and National Center customers responding to requests for assistance, ranging from such things as business process analyses for systems development to conducting customer satisfaction evaluations.
• Serve as ONDIEH and National Center for Chronic Disease Prevention and Health Promotion (NCCDPHP) liaison with Information Technology Solutions Office (ITSO) SharePoint staff to ensure that hardware and software issues are appropriately addressed and coordinates special customer needs.

WHAT IS THE TAX PAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Return Integrity and Compliance Services

The following are the duties of this position at the full working level.

• Works with management and users to determine information and data needed for operational activities. The result may require coordination with Management Information Technology System (MITS) or Headquarters for additional information, technical assistance, work scheduling, or timeframes for systemic resolution.
• Advises management on problems that impact employees, work processes, and/or program goals. Responsibilities include ensuring that all appropriate listings (RGS reject and/or AIMS listings) are timely researched and resolved. Provides management feedback on untimely listings and resolution.
• Creates reports that assist managers and users to track inventory and establish priorities. Inventory reports could include statutes, case assignment sorts, overage, and rejects. The incumbent has the knowledge of the work processes and systems (i.e., Statistical Sample Inventory Validation Listing (SSIVL), RGS, Correspondence Examination Automated System (CEAS), AIMS-Centralized Inventory System (A-CIS), CACS-G (Computer-Assistant System for Government), Generalized Integrated Data Retrieval Interface (GII) to determine the nature of the workload to develop ad hoc reports).
• Identifies error trends and barriers in AIMS, CEAS, CACS G, and/or RGS and similar inventory systems that require training and/or guidance. Identifies and assists with the development of basic and refresher training for the AIMS, CEAS, RGS, and/or RGS Batch processing.
• Reviews and assists with the Internal Revenue Manual (IRM) and Operation Manager directed listings to improve the effectiveness and efficiency of the Operation. Examples include Reject Registers, Error Registers, AIMS Monthly Correction & Deletion Records, SSIVL, Unpostables, Unassessed Closure Listing, PDC Recall Listings, Error Reports, and/or Unverified Assessment Listings.

Sets up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items including meats, vegetables, salads, desserts, bread, butter and beverages. Serves food cafeteria style. Breaks down and cleans area when meals are complete. Sets up dining room tables for service, places food and beverages on tables, and replenishes items as necessary.

Sets up and operates dishwashers, performs preventive maintenance and cleaning. Scrapes, soaks, scours and scrubs bowls, pots and pans. Also performs heavy duty cleaning tasks such as ceilings, exhaust hoods, under and behind kitchen equipment, washes floors and walls, walk-in refrigerators and freezers, sanitizes garbage cans. May unload food from delivery trucks. Collects and transfers trash from work area to disposal area.

Assembles and tosses fresh fruit or green salads in quantity using prepared dressings, serves into standard serving sizes. Makes cold sandwiches using prepared ingredients. Makes coffee, tea and other beverages.

Performs other related duties as assigned.


If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12614155

Major duties and responsibilities include, but are not limited to:

The Veterans Service Representative (VSR) explains benefit programs and entitlement criteria, analyzes claims material, identifies issues, gathers relevant evidence, conducts interviews to adjudicate claims, and inputs data necessary to generate the award and notification letter to the Veteran describing the decision. Specifically, the VSR will:

• Make determinations as to the eligibility for the type of benefit sought including questions relating to the adequacy of military service, medical evidence, and the evaluation of evidence of income, employability, dependence, and relationship.
• Request examinations, re-examination, or opinions to evaluate disabilities resulting from diseases or injuries.
• Review claims cases to ensure all issues have been addressed, apply, and interpret VA laws, including veterans' case law, existing statutes and procedures, precedent rulings, and state law in the adjudication process.
• May conduct interviews in person or by phone with veterans, representatives, and advocates to explain the full range of VA benefits and related programs.
• Prepare and release correspondence for use by other federal, state, and local agencies.
• Utilize various electronic data processing (DEPP) systems to input data for processing claims and generating automated.

• Through subordinate activity managers, is responsible for overall management and direction of the Directorate, Morale Welfare and Recreation (DMWR) Support Division at a large garrison.
• Provides policies and guidance to ensure attainment of the established objectives of the division.
• Performs liaison with and coordinates programs with AAFES and other garrison agencies.
• Provides leadership and supervision, and communicates mission and organization goals to subordinates.
• Directs and develops finance and accounting operations through various services to include receipt of, distribution of, and accounting for NAF.

Summary continued:

This is a term position (more than 1 year) with an initial appointment expecting to last at least 13 months but may be extended up to a total of four years, or more based on any changes to regulations governing the number of years term appointments may last, without further competition. Term positions do not convey permanent status in the Federal service.

The National Park Service retains the right to extend the duration of this appointment after selection and/or appointment, based on changes to the regulation governing the number of years term appointments may last. This change, which may be made at the agency's sole discretion and without further competition, shall not be construed or interpreted as the granting of a right to a selectee or employee to such an extension. No extension to a term appointment shall be granted to a selectee/employee to an amount of time that exceeds the maximum number of years authorized under any present or current regulation, unless such regulation expressly allows such action.

Major Duties:

• Serve as field crew lead for archeological monitoring surveys and excavations, including recording the location of sites, recording archeological and environmental data, and writing summary reports.
• Maintain field notes, field and excavation descriptions, drawings, maps, photographs, and video recordings related to archeological work
• Perform archeological research.
• Use computer software and digital photography. Use related databases, spreadsheets, forms, maps, and files. Use the Interior Collections Management System (ICMS) to catalog artifact collections.
• Understand Southeastern archeology, prehistory, and history sufficient to reliably identify and record cultural remains in the field and in the lab.

• Serves as a Food Service Specialist at a Medical Treatment Facility (MTF).
• Coordinates the Nutrition Care Supply needs daily with supply personnel/food service contract staff and conducts monthly physical inspections.
• Determines menu item popularity percentages based on review and analysis.
• Receives and reviews changes, or updates to master menu.
• Analyzes daily production reports to ensure correct ingredients are printed for recipes in sizes and units on hand.
• Works with Clinical Dietitian to ensure all items and recipes include accurate and up to date nutritional links and allergen information.
• Prepares typed letters, reports and other correspondence using office automation and attends menu planning meetings.

The Nurse Manager, Primary Care (NM, PC) serves as a first level supervisor who functions under the direction and guidance of the Chief Nurse, Primary Care. S/he enhances the development and implementation of the Primary Care's Patient Aligned Care Team (PACT) Program by working in partnership with their site leadership as well as with Primary Care Leadership at the Medical Center. The NM, PC demonstrate leadership, experience and creative approaches to work independently optimizing patient care, patient safety and operational efficiency for patients receiving care within the Primary Care Program. The NM will demonstrate expertise in leading and organizing care delivery, staff accountability for practice, promotes staff engagement in decision making and guiding and supporting staff growth and development. S/he utilizes evidence-based practice to develop and evaluate program and service activities that impacts positive patient outcomes within Nursing Service and Primary Care. The NM, PC primary responsibility is to lead the delivery of the PACT model of care being provided by staff under his/her supervision by reviewing, assessing, and measuring outcomes related to the processes involved in preventive and disease management that is patient driven and utilizes a team-based approach. This position is aligned under Patient Care Services, but work collaborative with Primary Care Leadership to meet the mission and vision of the Medical Center. This position requires cross-coverage at the Primary Clinics and CBOC's in absence of another Nurse Manager.
Nurse Manager (NM) focus is on individual growth and development in practice with increased levels of self-direction. This nurse brings principles and theory with limited application of critical thinking skills. The NM is the designated first-line supervisory authority and is responsible and accountable for the operation of their assigned units and provides coverage for other NMs as needed. The NM is responsible and accountable for the direction and supervision of specific orientation, training, development of staff, and evaluation of individual staff performance. They function as a role model, educator, practitioner, and supervisor providing leadership to the team. They enhance care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes.
The NM, PC provides 24-hour management, supervision, and leadership for a Primary Care Nursing at the designed clinic or CBOC. This includes but is not limited to resource utilization (human, supplies/equipment), patient flow, performance improvement activities, and staff and program evaluations. is responsible for all issues that affect nursing including standards of practice, credentialing, training, functional statements, position descriptions, timely proficiencies and performance appraisals, and ensures compliance with all policies, procedures and protocols. The NM, PC ensures appropriate orientation, education, competence assessment, and continuing professional development of nursing personal supervised. The NM, PC possesses the knowledge and skills to effectively apply all aspects of the nursing process within a collaborative, interdisciplinary practice setting, which will enable effective implementation of health promotion and prevention practices, management of acute and chronic illnesses, and attainment of optimal levels of functioning and/or support of patients and significant others in accordance with the PACT principles. S/he keeps staff informed of unit and executive-level activities in a timely matter, and through monthly staff meetings. The NM, PC will communicate and/or prepare information in a timely matter regarding emergencies regarding unusual occurrences, or issues that impact nursing practice in Nursing and Primary Care. The NM, PC is responsible for staffing and scheduling of nursing staff and ensures that assignments of staff reflect their appropriate competence and utilization. S/he ensures that nursing practice is consistent with external standards such as Joint Commission, Office of Inspector General and internal standards such as VA Performance Measures to include various reimbursement agencies.

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 7:00 am to 3:30 pm Monday - Friday
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: No

• Coordinate students' arrival, transportation, hotel reservations.
• Present an orientation brief to all students.
• Present welcome and departure briefings related to travel, logistics, financial, post support and other briefings, as required.
• Provide student head counts, names, flight information, and rosters to Head Quarters.
• Prepare student vouchers by extracting information from each invitational travel order (ITO).

This position is located in the Southeast Sunbelt Region (R4) within Atlanta, GA (Local Commuting Area Only). The incumbent will be expected to report to the Regional Office Building (ROB) at least 2x per pay period.

Implementation, Administration & Oversight of Procurement Data Systems:

• Serves in a primary or supporting role (as assigned) to implement and monitor the acquisition management information system.
• Serves as an Expert and performs a variety of data analysis, management, and monitoring of systems to ensure the integrity and oversight of key procurement related Electronic Information Systems (EIS). EIS includes but is not limited to: Electronic Acquisition System Integration (EASi), Federal Procurement Data System (FPDS NG) System for Award Management (SAM) to include Contract Opportunities, Contractor audits Assessment Reporting System (CPARS).
• Identifies and analyzes issues, problems, and challenges facing the internal and external environment; overlaps in management support services and/or the need for consolidated functions; reviews and evaluates established and proposed policies and procedures to determine impact.
• Formulates and recommends additional policies, procedures, and/or modifications to existing procedures to improve the efficiency and effectiveness of managerial or administrative operations.

Stakeholder Management, Consultation and Collaboration:

• Leads or supports execution of stakeholder management, consultation, and collaboration activities.
• Inspects the activities of contracting officers, contract specialists and contracting officer representatives under the program.
• Facilitates results and outcome-focused engagements with diverse stakeholder sets to meet program or policy needs.
• Develops various communications to engage with stakeholder communities (contracting officers, contract specialists and contracting officer representatives under the program).

Implementation of Procedures, Policies and Programs:

• Serves as a focal point for the coordination, processing, interpretation, application development, and/or implementation in one or more of AMD’s program areas.
• Advises and Consults with stakeholders, managers and program officials on the interpretation of management or program-related policies and procedures.
• Evaluates progress against project work plans, timelines, and budgets; prioritizing work requirements across competing demands.
• Lead projects, coordinate with team members for Administration & Oversight of Procurement Data Systems in developing reports on issues and agency initiatives which may have major internal and/or external environmental impact.

• Coordinate investigations and develop and administer policies and programs related to all federal land management law enforcement matters
• Develop and manage basic and advanced law enforcement training programs for the Service, including developing policy and guidelines related to law enforcement training and certification
• Direct the activities at the Law Enforcement Training Center, including budget development and execution and development of organizational strategic goals
• Represent the Service with external partners, such as the Department of Homeland Security, or on inter- or intra-agency task forces to recommend new or modified policies or courses of action on law enforcement employee development initiatives
• Ensure the safety and wellness of all Service employees and trainees assigned to the Federal Law Enforcement Training Center

• Serve as Lead Budget Analyst for the Great American Outdoor Act Legacy Restoration Fund, Line Item Construction, and other fund sources
• Extract data and prepare in-depth analysis using financial management systems to monitor obligations by fund sources, projects, and programs.
• Provide financial planning advice to leaders and prepare a variety of reports to help in the development and execution of budgets.
• Monitor and oversee assigned funds to ensure funding advices, program allocations and obligations meet required laws and guidelines in order to monitor obligations and report on program status.
• Reviews, analyzes, and takes action on approved requests for adjustments in allocations, program authorizations, transfer of funds between units and programs, special funding distributions, and fixed cost assessments.
• Works with customers to develop solutions to financial or budget problems. Utilize knowledge of organizational structure, programs, and work methods to determine whether estimates of funding needs and requests for allotments are in line with program plans.
• Determine appropriateness of obligations against a fund. Ensures policy, rules, guidance, and laws are followed in all aspects of the financial budget process.
• Draft procedural instructions related to financial matters such as fiscal year end instructions, payment processes or proper obligation guidelines.
• Develop methods and techniques of budgeting for multiyear funds to assure planning and continuance of major projects.
• Oversees the revision and evaluation of required reports, programs, documents, and other data submitted. Supervises the monitoring, evaluation of contractual operations.
• Communicate effectively across multiple levels of an organization.
• Serves as a consultant and advisor in all phases of budget and related financial management matters.
• Conducts trainings and creates training materials as needed.

1. Provides assistance to personnel involved in developing/revising technical specifications, Performance Work, Statements (PWS), Statements of Work (SOW), Statements of Objectives (SOD), Performance Plans, Performance Requirements Summary (PRS), Quality Checklist, and/or other pre/post-award activities.
2. Requires a general knowledge of Acquisition regulations and policies to ensure guidance provided is effective and meets the need or requirements and contracting personnel.
3. Plans, organizes, and oversees the activities of the organization, ensuring that logistics management related operations comply with legal and regulatory requirements and meet customer needs.
4. Evaluates requirements for additional resources, and balances organization needs with overall mission requirements and resource interests.
5. Establishes, develops, and maintains effective relationships with other entities and participates in special projects, initiatives, and performs special assignments.

• The duties may include, but are not limited to:
• Provides administrative and technical supervision to all personnel assigned to the office, including supervisors, trainers, office staff and graders in field assignments.
• Supervises the sampling, inspection and certification of fresh and processed fruits and vegetables for quality, condition and grade in accordance with official standards, market orders and regulations
• Assists in the establishment of performance standards of subordinates and evaluates their performance.
• Plans work of subordinates, including supervisors, by reviewing area operations in light of changing workloads, types of inspection, volume of work, priority of requests, and other factors.
• Provides a direct link between inspection personnel in his/her area and the OIC.
• Receives and resolves complaints of subordinates. Holds corrective counseling sessions and effects disciplinary measures of a minor nature.
• Resolves complaints from the industry on grade determinations made by subordinate graders.
• Collaborates with SCI Division Standardization Branch in the development and testing of grade standards and inspection aids for fresh and processed fruits and vegetables.
• Directs the charges made for work performed with necessary follow through to ensure accurate collections and maintenance of records.

The Critical Care Registered Nurse (RN) is responsible and accountable for individual nursing practice and determines the appropriate delegation of tasks consistent with the nurse's obligation to provide optimal care. The focus is on individual growth and development in practice with increased levels of self-direction. Ability to formulate a plan of care based on nursing assessments. Seeks guidance on how to improve care provided to patients and families. Delegates elements of care to the appropriate individual based upon assessed needs, condition, and safety of the patient. The nurse brings principles and theory with limited application of critical thinking skills.

Duties

• Manages workload as assigned, organizes, and completes own assignments in an efficient and appropriate manner.
• Participates in the development, implementation, and evaluation of interdisciplinary care. I
• Incorporating and implementing the requirements of the other qualification standards including: - Documents assessment and interventions by policy and practice standards (Essentris, CPRS)
• Conducts bedside, patient centered rounds utilizing SBAR tool and all transition of care
• Activate Emergency Response, Code Stroke and Coed per policy/guidelines. Remain with patient at all times during emergency to support patient and provide relevant information to response personnel.
• Demonstrates proficiency in tele ICU patient care system
• Manages patients requiring hemodynamic monitoring.
• Manages patients with ventriculostomy.
• Manages patients on ventilator.
• Manages patient with acute ischemic stroke
• Manages patients with pacemaker.
• Manages patient with central venous access.
• Manages patient with cardiac arrest.
• Manages patients with moderate sedation.
• Mentors and precepts new staff and students.
• ABGs and Venous access
• Manages patient with Impella and Intra-aortic balloon pump
• Manages patient with external pacing wires.
• Manages patient with tracheotomy (capped or uncapped): and patients requiring airway management.
• Performs 12 lead EKG by policy/ guideline