Total 155 Customer Service job vacancies in Dallas, Texas

As a Engineering Equipment Operator your duties may include, but are not limited to, the following:

• Operate heavy equipment within accepted parameters (e.g., narrow quarters, such as close to buildings, drop-offs or other obstructions and challenging field conditions such as marshy, unsteady or steep surfaces).
• Clean, replace, or make minor adjustment to such parts as fuel, electrical, brakes, steering, regulators, water/fuel pumps, carburetors, cooling systems or attachments to vehicles or heavy equipment.
• Operate and maintain heavy motorized equipment (e.g. front-end loader, forklift, dump truck, farm agricultural tractor and implements, rubber tired backhoe/ loader, skid steer, excavator, bulldozer, road grader) and other pieces of equipment as needed for project activities.
• Apply shop mathematics, use measuring tools or instruments, follow oral and written instructions, use drawings, sketches, schematics, blueprints, etc. to determine work procedures and details of work layout.
• Use electrical, mechanical, carpentry, plumbing, welding, painting, or other trades skills to maintain, repair or construct a variety of buildings or structures.

As a Engineering Equipment Operator your duties may include but are not limited to the following:

• Operate heavy equipment within accepted parameters (e.g., narrow quarters, such as close to buildings, drop-offs or other obstructions and challenging field conditions such as marshy, unsteady or steep surfaces).
• Clean, replace, or make minor adjustment to such parts as fuel, electrical, brakes, steering, regulators, water/fuel pumps, carburetors, cooling systems or attachments to vehicles or heavy equipment.
• Operate and maintain heavy motorized equipment (e.g. front-end loader, forklift, dump truck, farm agricultural tractor and implements, rubber tired backhoe/ loader, skid steer, excavator, bulldozer, road grader) and other pieces of equipment as needed for project activities.
• Apply shop mathematics, use measuring tools or instruments, follow oral and written instructions, use drawings, sketches, schematics, blueprints, etc. to determine work procedures and details of work layout.
• Use electrical, mechanical, carpentry, plumbing, welding, painting, or other trades skills to maintain, repair or construct a variety of buildings or structures.

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Service Centers Austin Submission Processing

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Department Manager you will:

• Define business goals, develop work plans and set short and long term priorities to be accomplished by subordinates.
• Direct, coordinate and oversee work plans through subordinate managers and supervisors. Assign work based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate program implementation and effectiveness.
• Provide guidance, advice, counsel or instruction to subordinates in resolving administrative and on technical problems.
• Manage relationships with functional executives of IRS operating divisions within the area serviced, officials of other agencies, and in advising management officials of higher rank.
• Develop performance standards and evaluate work performance of subordinate supervisors and managers; Serve as the reviewing official on evaluations and performance recognition or disciplinary actions of non-supervisory employees rated by subordinate supervisors.
• Manage and resolve group grievances, employee complaints and/or other issues elevated to the second level.
• Make decisions and/or approve expenses on routine and/or non-routine, costly or controversial requests and/or personnel related actions (e.g., selection, training, promotions).
• Serve as a coach and/or mentor to subordinate managers and/or employees on an ongoing basis, tailoring the emphasis based on the particular needs and background.
• Initiate ways to improve efficiency of the department and increase the quality of the work directed; Find and implement ways to eliminate or reduce significant bottlenecks and barriers to production, promote team building or improve business practices.

• Utilize various software packages (word processing, spreadsheets, databases, etc.) to create, edit, print, and retrieve files.
• Establish and maintain files, order routine equipment, supplies and services, develop standard operating procedures (SOPs), and draft and edit correspondence.
• Provide the upkeep and ensure accuracy of a variety of logs and records to support property management or inventory control.
• Communicate verbally with various levels of employees and management in order to obtain and provide information.
• Collect, compile, and submit information for reports, analyze data and extract information (including from graphs, charts, etc.), and assist in decision-making.
• Assist in locating and selecting the proper administrative procedure or technical instruction or manual for others to perform their work.

• Supports flying training operations.
• Compiles and maintains records related to aircrew training and simulator utilization.
• Enters data and/or information into an automated system.
• Receives and directs telephone calls or visitors.

• Perform the full range of receptionist, recordkeeping and clerical duties within the ambulatory setting. Enter, manipulate and/or retrieve information and data from automated systems utilized by MTF.
• Type routine correspondence using various automation systems. Complete request forms for individual patient orders, blood work and other requests.
• Maintain and enter patient appointment schedules for the clinic/practice. Schedules appropriate patient appointments.
• Receive patients and visitors as the initial point of contact, in person or telephonically. Ensures eligibility for care, and contacts Patient Administration for verification. Verify Patient Insurance/OHI.
• Responsible for the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests. Effectively communicates with patient and their care team.
• Reconcile end-of-shift/end-of-day processing and reports.
• Respond to emergency calls and follow communication procedures to include operating emergency phone lines, public announcement systems, and emergency alarms. Clearly communicates with associated parties during emergency related operations.

As a Investigative Analyst at the GS-1805-9 level, some of your typical work assignments may include:

• Gathering, researching, and analyzing various types of data from federal, state, local and public agencies.
• Providing administrative support and assistance to USMS Criminal Investigators in accomplishing activities for their assigned warrant cases.
• Reviewing, coordinating, maintaining, and recording actions on criminal cases, as well as initiating documentation.
• Reviewing cases for consistency and compliance with established rules and regulations.

As a Fish and Wildlife Biologist your duties will include but are not limited to the following:

• Independently conducts consultations pursuant to Section 7 of the Endangered Species Act of 1973, as amended.
• Plans, investigates, conducts, and reviews on-site ecological investigations on a wide variety of the most complex and diverse Federal land and water resource development proposals to determine their effects on fish and wildlife resources.
• Participates in diverse, complex, and multi-disciplinary planning efforts with public and private groups and state, local, and Federal agencies to achieve Service policies, objectives, and goals.
• Negotiates mitigation of complex project impacts with project proponents and regulatory agencies, and develops reasonable and prudent alternatives and conservation recommendations or measures.
• Inspects projects for compliance with policies, standards, guidelines, agreements, and plans; makes recommendations for action to assure compliance.

This position utilizes your knowledge and experience to plan and carry out a wide variety of mission support, workforce management, staffing and position management, administrative research, logistics, and other program planning activities.

This position starts at a salary of $59,966.00 (GS-09, Step 1) to $77,955.00 (GS-09, Step 10) .

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.


The Mission Support Specialist (Generalist) provides technical guidance and performs a variety of comprehensive services. Duties and responsibilities include:

• Assisting with conducing inventories, record management, and preparing and processing of various reports.
• Researching suppliers and working with requestors to procure goods and services and preparing required procurement documents for approval.
• Preparing local records management related to fleet management, providing support in the scheduling of vehicle maintenance and repairs.
• Applying methods, principles, and practices commonly used in workforce management to include staffing, managing tools and internal software, benefits, pay and Workers' Compensation.
• Coordinating facility repairs and ensuring requests are recorded into facilities management systems; participating in special studies and analytical projects related to current and proposed organization and program initiatives.

• Serves as Army Community Service (ACS) Multi-Functional Specialist at the installation level assisting Commanders with assessing, tailoring and prioritizing ACS service delivery in support of local military and Family needs.
• Provide ACS services designed to maximize Soldier, Retiree, Family, Survivor and Civilian adaptability, promote self-reliance, and Readiness.
• Provides comprehensive and responsive ACS services to the population to include client intake, information and referral, crisis intervention, life skills, and transition services.
• Develops, implements and manages installation ACS services, establishing goals, objectives and procedures IAW applicable State, DoD, DA and other federal guidance, regulations and laws.
• Mentors ACS staff through interaction, consultation, training and career guidance.
• Consults with on and off site community leadership officials on Soldier and Family Readiness services and related issues.
• Maintains close liaison with on and off post agencies, establishments, advisory councils and special emphasis groups.
• Designs and establishes marketing and public relations strategies to ensure target populations are informed of services and activities.
• Serves as unit service coordinator, providing services to a designated military unit.

• Provide administrative and secretarial support to the division chief and program specialists.
• Serve as an authoritative source on all clerical and administrative functions.
• Perform office management and administrative service support functions such as correspondence preparation; suspense control, records maintenance; mail receipt and distribution; service requests; and meeting coordination and support.
• Coordinate with co-workers, managers, customers and other federal, state or local agencies to exchange information; identify problems, needs or issues and provide recommended solutions.
• Interpret and adapt guidelines for application to specific cases or problem
• Serve as Government Purchase Cardholder (GPC) for purchase of office supplies and equipment.

The Chief of SPS assumes responsibility for the coordination of all aspects of the sterile processing service to include high level disinfection, sterilization, sterile storage, infection control and prevention as well as customer satisfaction throughout the continuum of care. Ensures that all applicable Veterans Health Administration (VHA) policies and guidelines are followed and that the American Association of Medical Instrumentation (AAMI) guidelines are followed per VHA Directive 1116. The Chief of SPS is an integral part of the medical center leadership team and influences care outcomes by collaborating with members of the interdisciplinary team. The incumbent is responsible for administrative functions of the SPS program which includes membership on the following committees: Infection Prevention/Control; Water Safety Committee (Biomedical Engineering); Clinical Executive Council (CEC); Veterans Integrated Services Network (VISN) 17 Advisory Board; Clinical Product Review Committee (CPRC); Reusable Medical Device (RMD) Committee, Environment of Care (EOC) Rounds; and the Enterprise Equipment Request (EER) Committee. The Chief of SPS must establish and maintain effective relationships with all levels of medical center personnel and relate effectively with customers, families, and the community as well as program and service leaders at the local and network levels. Key relationships with staff are needed to assist SPS Assistant Managers, key personnel, and Lead Medical Staff Technicians (MST) to carry out the functions and activities expected of them. Contribute ideas and recommendations for the establishment of standards of care outcomes, policies, and objectives for the enhancement of Sterile Processing, organization wide. Assists in policy-making activities as related to customer service and the overall functioning of administrative and SPS program and collaborate with other health care staff to establish and maintain programs that cross service and/or discipline lines and influence organizational mission and health care.
The incumbent provides health system-wide leadership for critical and semicritical RMD, including sterile storage, reprocessing, standard operating procedures (SOP), competency assessment, selection, operation, and maintenance of reprocessing equipment, staff education program for RMDs, and quality management of SPS. The incumbent is responsible for assessing, monitoring, developing, and implementing corrective action plans for instrument processing, decontamination, sterilization, storage, biological monitoring, and high-level disinfection monitoring through an SPS Quality Management System.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday-Friday; 0730 - 1600; Alternate Work Schedule may be available.
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Lead/training duties and responsibilities include:

• Leads the activities of the production and service areas;
• Provides on-the-job, formal and informal training to lower graded food service works and documents training;
• Reviews daily work assignments and makes adjustments accordingly;
• Communicates instructions and information to employees concerning work to be accomplished;
• Relays any problems and/or events to supervisors and managers;
• Trains food service staff in safe food handling practices;
• Utilizes approved training programs and various training media;
• Completes safety and sanitation inspection checks;
• Ensures food production and service areas are properly set up;
• Performs final check of trays for proper temperature and accuracy as indicated on tray ticket;
• Observes work performance of employees and provides feedback to supervisors;
• Participates in performance improvement programs and documents quality improvement data;
• Performs other related duties as assigned.

• Sets up tray line station with correct supplies and food items;
• Serves food, cafeteria style;
• Breaks down and cleans assigned station;
• Sets up dining room tables for service;
• Prepares individual and bulk nourishments and supplemental foods/beverages;
• Determines the quantities of ingredients needed;
• Makes conversions between the metric system to standard system;
• Performs heavy duty cleaning tasks throughout food service areas;
• Provides assistance to cooks in the food preparation areas;
• Performs other related duties as assigned.

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo


Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

- Incumbent will be the first line of contact for scheduling specialty care for Veterans in NIC programs. S/he must be knowledgeable on a wide variety of subjects regarding the VA. Incumbent must, at all times, remain friendly and courteous, regardless of the patient's or visitor's attitude or behavior. - Responsible for receiving, and routing all Veteran requests for specialty care. These request may be for scheduled and unscheduled examinations and appointments. Using the consult package to change status of consults to reflect current stage of consult, such as received, scheduled, etc. Follows local policy of scheduling requirements - Responsible for ensuring non-VA records are forwarded to the appropriate provider for review and forward to the appropriate agency prior to inclusion into the patient's medical record. Incumbent ensures all required documentation and assessments are completed and in the referral packet provided to the NIC provider. - Scans and indexes materials accordingly into CPRS VistA Imaging, on a timely basis and within established guidelines, and makes the proper disposition of documents. After the scanning and indexing process is complete, the incumbent will review the quality of scanned documents to ensure integrity of scanned images. Responsible for confirming the demographic information. This must be done promptly to ensure seamless coordination of care. If the information is not correct, incumbent is responsible for updating all pertinent information. - Complies with the mandatory training requirements for the outpatient scheduling process and schedules appointments using established business rules to reduce no shows. This is a critical step to meet "Missed Opportunities" and other medical center performance measures such as "access to care". Continually works with the providers and nursing staff to change appointments when clinically indicated, carefully following medical center, and VHA directives regarding this process. Incumbent is responsible for verifying and completing all orders that he/she transcribes. Ensures that transportation is arranged for Veteran appointments. - Receives telephone calls regarding such things as the availability of, and procedures for obtaining medical assistance, directions and information for contacting various departments, services and requests for changes in scheduled appointments. Questions caller/visitor to obtain sufficient information necessary to determine primary need or areas of interest and provides assistance or makes referrals to other responsible VA personnel when matter is outside employee's scope of assignment. Incumbent will also be responsible for calling patients and/or the NIC Program community agency to remind them of clinic appointments to help minimize the no-show rate. - Assists supervisor with clinic unique training to new employees, provides ongoing process improvements, and shares new information/procedures with other staff and supervisor.


Work Schedule: 7:30 AM - 4:00 PM
Pay: Competitive salary and regular salary increases .
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Telework available with management approval.
Virtual: This is not a virtual position.
Functional Statement #: 00000

1. Performs Basic Life Support. Initiates established medical protocols in providing basic life support.
2. Performs crash-rescue and firefighting duties involving air traffic or support operations where hazardous conditions are such that the expectancy for fire is high and potential for becoming destructive is great. Performs structural firefighting duties for a variety of facilities, which may include large multistoried buildings, industrial areas, and/or base storage facilities.
3. Maintains firefighting equipment and fire station facilities. Performs functional tests and inspections. Performs preventive maintenance on fire apparatus, equipment and housekeeping duties associated with assigned facilities.
4. Complies with health, safety, and environmental rules and procedures and performs work in a manner that enhances the safety of the work environment.
5. This position will support the Federal Government's response to efforts to COVID-19.