Total 351 Customer Service job vacancies in Devon, PL4 8AX

This Receptionist Administrator role is an integral part of the business and this is often the first point of contact to both internal and external clients. Maintaining a professional and friendly manner is essential as this role involves dealing with people at all levels.

The Receptionist Administrator role focuses on call handling and front-of-house work, but also includes file administration, data entry, and database management.

We are very interested to hear from anyone with previous reception / front of house experience in any industry (Hotel / Office / Accountancy / Legal / GP Surgery etc.) The ability to work under pressure is important as they are a very busy practice.

What you’ll be doing as their Receptionist Administrator

- Undertaking receptionist tasks including managing front of house and ensuring the reception area is organised and presented in a professional manner
- Meeting clients who present themselves at reception and dealing with their enquiries as necessary
- Receiving and making telephone calls to clients and third party contacts including keeping them up to date with matter/transaction progress
- Scheduling appointments for Fee Earners
- Maintaining Fee Earner diaries
- Liaising with all members of staff in relation to client matters
- Opening electronic files and inputting client details
- Managing incoming and outgoing correspondence
- Ensuring electronic and manual client matter files are up to date
- Preparing files for storage and retrieving client documents

Could you be part of this friendly, award-winning team?

As their Receptionist Administrator you will need:

- At least 1 years’ experience in a similar receptionist / front of house role
- To be proficient in a variety of computer software applications including Microsoft
- Strong communication skills with a high standard of professionalism and courtesy
- A clear confident telephone manner
- To be organised with a logical approach
- Strong multi-tasking and time-management skills

Salary & Benefits

- Salary c£23,000 per year, negotiable
- 24 days of annual leave plus bank holiday
- Company Pension Scheme
- Private Health Insurance

Hours

As their Receptionist Administrator you will work 36 hours per week; 9am to 5.15pm Monday to Thursday, and 9am to 5pm Friday.

Why this Receptionist Administrator role is well worth your consideration

- They have a positive work environment and promote a sense of belonging
- Long standing reputation for client care and a respected name in the profession
- Supportive leadership and management

The Company

Our client is an award-winning firm of Solicitors providing a wide range of legal services to both individuals and businesses. Their team of Lawyers and support staff are experts in their field and carry the values of the firm with them to give a friendly, informal and professional service. They have an excellent track record with many of their clients having been loyal to the Firm for many years, giving them a long standing reputation for client care and respected name in the profession.

Acorn by Synergie is currently recruiting for an Customer Account Manager to work Monday to Friday 08.30-5pm and every other Saturday until 12.00.

We are seeking an individual with a strong background in customer care, whether that be through sales, retail background, account management , or hospitality.

The applicant must be reliable, enthusiastic, and willing to go that extra mile! This is a newly-created role.

You will be trained and supported by other long term individuals within the business.

Responsibilities of the role will include after training:

* Dealing confidently with clients both face-to-face and over the phone, handling enquiries and quotations
* Cultivating and maintaining excellent relationships, with all around you
* Handling referrals, inbound enquiries and ensuring you maximise customer spend by doing what's right for the customer but mentioning add-ons
* Working on commercial projects as a team

Role requirements:

* Customer-focused
* We are looking for someone with a real "can-do" attitude, we will give you all the training and development you require
* Demonstrate strong communication skills and an enthusiastic sales ability to up-sell or cross-sell
* Ambitious growth plans, so prospects for career progression are excellent and your contribution will be fully acknowledged and rewarded

You may currently be working in a customer care role and are now looking for a new career.

Workshops, coaching and will support you through industry qualifications.

Monday - Friday and every other Saturday morning 9am - 12.00 position available.



Rewards:

We believe that great work and dedication should be rewarded, that's why our client offers:

* 22 days holiday, increasing to 27 days through service (plus bank holidays)
* Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by the company
* Excellent training and development schemes with accelerated career progression
* Company funded CII professional qualification
* Enhanced maternity & paternity policies
* Cycle to work loan scheme available to all employees
* Discount on gym membership across the UK - national and local gyms included
* Access to hundreds of high-street retailer discounts through our reward and recognition platform
* Employee Assistance Programme (EAP) to support employees outside of work
* The above details just a handful of the benefits available to all employees.

Hours: Monday to Friday, 8:30am - 5pm, and two in four Saturday mornings until 12:00pm
Salary: £25,000-£27,000

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Acorn by Synergie is currently looking for an Account Advisor with a strong background in retail, or hospitality, or customer care with an opportunity to gain and on the job degree.

Our client has ambitious growth plans, so prospects for career progression are excellent, and your contribution will be fully acknowledged and rewarded.

In this role, you will be trained from scratch to become a fully-qualified account Manager working Monday - Friday and every other Saturday until 12.00


Responsibilities:

* Dealing confidently with clients both face-to-face and over the phone
* Cultivating and maintaining excellent relationships
* Handling referrals, inbound enquiries and ensuring you maximise customer spend by doing what's right for the customer


Requirements:

* Customer-focused
* You'll have a real can-do attitude, as you'll be helping to grow the client's arm of the business from the ground up
* Demonstrate strong communication skills and an enthusiastic sales ability


Required skills / experience:

* Customer service
* Sales

Salary: £25,000 - £28,000 per annum


For more information on this job role, please get in touch with Kristy Moore at Acorn by Synergie 07540321182

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Acorn has an exciting opportunity as a customer-focused individual with a real can-do attitude to join a company in Exeter as a Customer Account Manager, no previous experience required.

This is a chance to gain an on-the-job degree, with no experience needed!

Monday - Friday and every other Saturday morning 9am - 12.00 position available.


Requirements:

* As a Customer Account Manager You will enjoy having conversations with people, listening and building relationships as it's important that you really get to know the clients of this business and understand their requirements.
* Full training is given of up to six weeks to ensure you are fully supported y the team and wider organisation
* You have awesome problem-solving skills - all of the clients are totally unique, so you need to come up with tailor made solutions. They don't have a "one size fits all" approach
* You may currently be working in a customer care role and are now looking for a career.
* You don't require any previous experience as the client offers on-site training,
workshops, coaching and will support you through industry qualifications.
* You will have a passion and entrepreneurial mindset. Many of the client's most successful business opportunities have come from team members with a passion for the subject



Rewards:

We believe that great work and dedication should be rewarded, that's why our client offers:

* 22 days holiday, increasing to 27 days through service (plus bank holidays)
* Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by the company
* Excellent training and development schemes with accelerated career progression
* Company funded CII professional qualification
* Enhanced maternity & paternity policies
* Cycle to work loan scheme available to all employees
* Discount on gym membership across the UK - national and local gyms included
* Access to hundreds of high-street retailer discounts through our reward and recognition platform
* Employee Assistance Programme (EAP) to support employees outside of work
* The above details just a handful of the benefits available to all employees.

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Your new company
Working for a prestigious law firm in Exeter.
This role is full time permanent Monday - Friday 36.25 hours per week,
Salary is £22,620 - equal to £12 per hour.

Your new role

• Meet and greet our internal and external visitors offering an excellent face to face customer experience
• Collect and process incoming/outgoing mail, photocopying and scanning
• Document production - binding, laminating, paginating
• Stock control and processing of orders for stationery and IT consumables
• Maintain internal and external office appearance through basic office maintenance
• Liaise with engineers and contractors
• Ensure the workplace meets with health & safety compliance procedures
• Arrangement of conference facilities including audio visual equipment
• Provision of Reception and Events cover
• Serve refreshments and food to internal and external clients

What you'll need to succeed

• A highly professional and positive 'can do' attitude and image, exhibiting passion and pride in your work
• Excellent interpersonal and written/verbal communication skills to deal with a range of people internal and external to the business
• The ability to deal with a variety of tasks; multitasking and working flexibly within a team
• Excellent IT literacy and experience

What you'll get in return
28 days holiday per year
5% pension contribution.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Administrative Support/Fine Officer at Plymouth Magistrates Court

Location: Plymouth Magistrates Court, St. Andrew Street, Plymouth, PL1 2DP
Contract: Full-Time, Temporary (Until 31/01/2025, with potential for extension)
Salary: £11.59 per hour, increasing to £11.88 after 12 weeks

Are you ready to make a difference in the justice system? Brook Street is offering an exciting opportunity to join the Ministry of Justice as an Administrative Support Officer at Plymouth Magistrates Court. This dynamic, fast-paced role is perfect for someone with strong people skills, the confidence to handle challenging conversations, and the ability to thrive in a structured environment.

Why Join Us?

• Work-Life Balance: Full-time hours (37 per week), Monday to Thursday (8:30 AM - 5:00 PM) and Friday (8:30 AM - 4:30 PM), with a one-hour lunch break.
• Prime Location: Work in the heart of Plymouth at a convenient office location.
• Training Provided: No prior administrative experience? No problem! If you have transferable skills and enjoy working with people, we'll provide comprehensive on-the-job training to set you up for success.
• Career Potential: While this contract is confirmed until 31/01/2025, there's a strong chance of extension, offering an opportunity to grow your career with the Ministry of Justice.
• Competitive Pay: Start at £11.59 per hour, increasing to £11.88 after 12 weeks of service.

Your Role

As an Administrative Support/Fine Officer, you'll play a vital role in the operations of Plymouth Magistrates Court, helping to enforce monetary orders and support the delivery of justice. Your responsibilities will include:

• Engaging with Customers: Communicate confidently and effectively, including handling challenging conversations with individuals regarding unpaid fines.
• Decision Making: Assist with enforcement steps for defaulters and provide advice on court procedures.
• Customer Correspondence: Handle inquiries, manage customer calls, and liaise with agencies such as bailiffs, DWP, and employers.
• Data Management: Input case details accurately, process paperwork, and support telephone debt recovery efforts.
• Team Collaboration: Work with internal teams and external agencies to ensure efficient enforcement of judicial outcomes.
• General Administration: Perform essential tasks such as photocopying, filing, archiving, and managing office communications.

What We're Looking For

This role is ideal for someone with:

• Strong People Skills: Confidence to manage challenging conversations, while maintaining professionalism and empathy.
• Excellent Communication: Clear verbal and written communication to engage with customers and external agencies effectively.
• A Positive Attitude: Willingness to learn and adapt, even without prior administrative experience.
• Tech-Savviness: Familiarity with Microsoft Office tools (Outlook, Word, Excel, and Teams) is helpful, but training will be provided for government systems.
• Attention to Detail: A meticulous, organised approach to managing tasks and meeting deadlines.

Additional Information

• Background Checks: The successful candidate will need to pass a Standard DBS check and provide 3-year references.
• Contract Potential: While this role runs until 31/01/2025, extension opportunities are likely and will be confirmed closer to the contract's end date.

This is a unique opportunity to build valuable experience within the justice system, develop transferable skills, and make a meaningful impact on your community.

Ready to join the team? Apply today!

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Devon County Council are seeking experienced and dedicated social workers to join our Children and Families Assessment Team in Exeter. This is a fantastic opportunity to make a meaningful impact on the lives of children, young people, and families by fostering safety, stability, and positive outcomes.

Working under our Ofsted Improvement Plan, we need robust and skilled social workers who can bring strong practice experience to the team and act as role models for peers. You'll be part of a team that values collaboration and strength-based approaches while being supported by Specialist Practitioners who focus on complex assessments.

Responsibilities

• Conduct Child and Family Assessments to determine levels of need and appropriate interventions.
• Undertake section 47 Child Protection enquiries to ensure the safety and welfare of children.
• Work directly with children, young people, and families to create family-led, strength-based plans that promote safety and stability.
• Liaise with multi-agency partners to coordinate interventions and services.
• Manage and prioritise a diverse caseload, ensuring timely and thorough assessments.
• Support the court process by collaborating with Specialist Practitioners for pre-birth, parenting, and other complex assessments.
• Attend the office 5 days a week during duty weeks and 3 days a week otherwise to ensure effective service delivery.

Requirements

• Qualifications: Degree in Social Work with registration with Social Work England.
• Experience: Proven track record in children and families assessment services, with expertise in section 47 enquiries and Child Protection cases.
• Skills: Excellent communication, analytical, and decision-making abilities, with the capacity to model best practices.
• Knowledge: Strong understanding of relevant legislation, including the Children Act, and safeguarding policies.
• Ability to work collaboratively in a high-pressure environment while maintaining a child-centered approach.

Benefits

• Weekly accommodation/commuter travel allowance of up to £150 for those living 50+ miles away (evidence required).
• Opportunity to work in a supportive, dynamic, and forward-thinking team environment.

How to Apply

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £350 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

The MPGS provides professional soldiers to meet armed security requirements at Royal Navy, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK

Our duties include:

Security incident management - Such as suspicious packages, bomb threats, protests, etc.

Patrolling site perimeters - Taking necessary action to preserve perimeter security.

Controlling entry and exit - Managing control room and gate operations and ensuring all visitors are dealt with efficiently.

Military Working Dog services (at selected sites).

Our units are located at over 120 sites across the UK mainland. We have our own Military Local Service Contract which allows soldiers to choose where they wish to serve, providing there is a vacancy.

Requirements:

• Background - You must have at least 3 years prior Military Service, or be currently serving, in any arm of the British Military, regular or reserves.

• Age - You must be over 18 years and under 57 years of age at re-enlistment.

• Fitness Eligibility - You must be medically fit and have a Body Mass Index below 32.

• Driving Licence - You must have a full UK driving licence with less than 8 penalty points.

Previously Served Personnel:

• Gap Since Leaving Service - Former substantive Cpl/LH (or equivalent) and above ranks with no more than a 10 year gap of service, and for former non substantive Cpl/LH and below ranks who have a gap of service of no more than 6 years.
• If you feel you fall slightly outside the above criteria you can still apply for this role, for which a waiver may be granted subject to approval and interview processes.
• Previous Service Check - Your previous service records will be checked and final authorisation to proceed with the application must be given by the Army Personnel Centre.

Currently Serving Personnel:

• Any currently serving regular or reserve personnel wishing to transfer to the MPGS from across the tri-services should email ArmyPM-MPGS-Recruitment@mod.gov.uk immediately to discuss the best process for you joining the MPGS.

Benefits:

• Entry level salary £25693 (Pte) incrementally increasing to £28009 (Pte) over 4 years.
• Full career pathway and promotion opportunities available, with a salary range from £29066 (LCpl) to £53859 (WO1).
• Continuation of armed services pension or new pension if in receipt of full military pension already.
Entitlement to subsidised accommodation (SFA & SLA), free Medical and Dental care, SLC & ELCs.
• 30 Days Annual Leave (Pro Rata).
• You choose your location in which to serve.
• Home to duty payment subject to conditions (HDT).
• Adventurous Training & unit representative sports opportunities available.

Job Type: Full-time, permanent.

Schedule: 12 hour shifts on a structured system of 4 on 4 off.

Experience: UK Military, minimum 3 years (required).

How to Apply: In the first instance please copy & paste the below Web address into your preferred Web browser.

https://forms.office.com/Pages/ResponsePage.aspx?id=7WB3vlNZS0iuldChbfoJ5e0ogR2MuhhKluQo-thjdrtUNDRRNlZIUEZQSzZWR1lZTlkzUjNBU0ZKUy4u

For further info: Visit

Website - https://www.army.mod.uk/learn-and-explore/about-the-army/corps-regiments-and-units/adjutant-generals-corps/provost-marshal-army-1st-military-police-brigade/military-provost-guard-service/

Facebook - https://www.facebook.com/groups/mpgsRecruitment/

e-mail – ArmyPM-MPGS-Recruitment@mod.gov.uk

Essential requirements Dental Registration with the GDCCompleted Foundation Training Must have English Performers NumberUp to date on mandatory and recommended dental training.Dentist with at least 2-years of post qualification experience.Experience of working within a range of NHS dental environments.Ability to work independently.Ability to communicate effectively and lead a clinical dental team.Ability to quicky develop rapport.Professional attitude.Willing to be flexible.Maintain composure in stressful environments.Ability to manage workload and prioritise effectively.Empathy and understanding. Desirable requirements Postgraduate skills and qualifications.Understanding of the wider dental system

CUSTOMER SERVICE ADVISOR
Location: Paignton
Hours: 40 per week Mon-Fri
Contract: Temporary (Ongoing)
Salary: £11.44 p/h
This isn't your ordinary Customer Service Advisor role.
Are you someone who is passionate about how we care for the most vulnerable people in society?
Our Community Service Centre in Paignton is currently looking for a Customer Service Advisor to join our friendly team and provide support to our Service Users.
Our Client is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the health care sector.
We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, preventing the need for them to stay in hospital for any longer than is necessary, allowing the NHS to deliver front-line care where it is needed most.
Our Customer Service Advisors are a pivotal part of the success of the service we provide. From arranging deliveries and collections of equipment with service users to answering inbound calls from Service Users and Occupational Therapists, your role as a Customer Service Advisor will be varied.
As well as assisting Service Users, you will also liaise with the Community Equipment Technicians to ensure the service runs smoothly whilst being responsible for providing excellent customer service to our Service users and resolving any issues in an efficient and timely matter.
This role requires strong computer skills and previous experience in customer service roles.
The Role is based fully on-site at Paignton

HOUSING SUPPORT WORKER - YOUTH HOMELESSNESS SUPPORT

Location: Exeter

Salary: £25,064 plus an additional £7,200 for sleep-in shifts

Are you passionate about supporting young people and eager to contribute to ending youth homelessness? Join a leading youth homelessness organisation as a Housing Support Worker in Exeter, where you will work with young individuals at risk of or experiencing homelessness.

Key Responsibilities:

• Provide high-quality support tailored to the needs of young people, helping them develop essential independent living skills, including financial management, health and well-being, and community integration.
• Act as a role model and mentor, promoting best practices and delegating tasks effectively within your team.
• Maintain a positive outlook and sense of humour while working non-judgmentally with vulnerable youth.
• Monitor and document the progress of the young people you support, ensuring their safety and maximising their outcomes.

Your Profile:

• A genuine passion for working with young people and helping them achieve their goals.
• Strong listening abilities coupled with excellent written and IT skills.
• Experience in coaching or training team members is advantageous.
• Understanding of the challenges faced by young people today.

What We Offer:

• Extensive training to enhance your skills.
• 5 weeks of annual leave for work-life balance.
• Pension plan and life assurance for your peace of mind.
• A friendly and welcoming team environment with regular supervision and reflective practice.
• A rewarding role where no two days are the same, providing you with invaluable experience in the social care sector.

If this sounds like the opportunity for you, don't hesitate! Call Louise at 07929 476065 or 0117 9486300 today. Join us in making a difference in the lives of young people facing homelessness.

Care Assistant - Days

Plymstock

Monday - Sunday Days- 11.00 - 18:00

From £12.00 per hour - weekly pay

*We offer the flexibility of either a zero-hour contract or contracted hours (16hrs, 24hrs or 30hrs) - which would suit your lifestyle the most? - T&Cs apply and are discussed at interview*

About Prestige Nursing & Care Plymouth - Proud to be rated 'Outstanding' with the Care Quality Commission (CQC)

Prestige Nursing & Care Plymouth are rated as outstanding with the CQC (Care Quality Commission). We are looking for caring and reliable Professional Carers to join our team. We are specifically looking to recruit new team members to care for a gentleman in his 80's who lives in the Plymstock area. This gentleman had a career in the RAF and he lives at home with his wife who cares for him alongside professionals.

.What our clients are looking for

To care for this individual, we are looking for gentle team members who can communicate well - to be able to explain and reassure him - and help him to feel safe in your presence. Our role is to provide assistance with personal care, nutrition and hydration, all aspects of daily living and cognitive stimulation. This individual is unable to assist with any transfers and therefore a hoist is used for transfers and personal care. All training will be provided as required but experience is necessary to meet his needs.

Do you need experience?

Due to the nature of this role we would require experience, working in care within the UK.

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

You may be asked to provide your employment details through HMRC.

#INDEHP24

Care Assistant - Waking nights

Plymstock

Monday - Sunday Days- 20:30 - 08:30

From £12.00 per hour - weekly pay

*We offer the flexibility of either a zero-hour contract or contracted hours (16hrs, 24hrs or 30hrs) - which would suit your lifestyle the most? - T&Cs apply and are discussed at interview*

About Prestige Nursing & Care Plymouth - Proud to be rated 'Outstanding' with the Care Quality Commission (CQC)

Prestige Nursing & Care Plymouth are rated as outstanding with the CQC (Care Quality Commission). We are looking for caring and reliable Professional Carers to join our team. We are specifically looking to recruit new team members to care for a gentleman in his 80's who lives in the Plymstock area. This gentleman had a career in the RAF and he lives at home with his wife who cares for him alongside professionals.

.What our clients are looking for

To care for this individual, we are looking for gentle team members who can communicate well - to be able to explain and reassure him - and help him to feel safe in your presence. Our role is to provide assistance with personal care and to keep him comfortable during the night, enabling him to have a restful night's sleep. This individual is unable to assist with any transfers and therefore a hoist is used for transfers and personal care. All training will be provided as required but experience is necessary to meet his needs.

Do you need experience?

Due to the nature of this role we would require experience, working in care within the UK.

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

You may be asked to provide your employment details through HMRC.

#INDEHP24

Devon and Somerset Fire and Rescue Service are looking for an experienced Digital Transformation Manager as part of our newly formed Business Relationship team, working within our Digital, Data and Technology (DDaT) department. You will join us on a full time, permanent basis working 37 hours per week. In return, you will receive a competitive salary of £46731 - ££49764 per annum. The role is office based, but there is the availability of some flexible / home working, which can be discussed and agreed with the successful applicant.

Devon and Somerset Fire and Rescue Service is the largest non-metropolitan Fire and Rescue Service in England. We provide prevention, protection, and response services across the counties of Devon and Somerset.

About the role:

This is an exciting opportunity to join our Digital, Data and Technology department as a Digital Transformation Manager supporting our new Digital Business Relationship function. This is a rewarding role allowing you to support the department in providing exemplary customer service and providing knowledge and expertise in this exciting field.

This position will be responsible for the coordination of digital transformation, managing the implementation of new applications, as well as the lifecycle of several existing key applications within the Service catalogue. This will include budget planning, and management, performance reporting, planning improvements and stakeholder engagement. The position will promote a customer first approach to service delivery as well as working with external vendors to manage relationships and ensure the continued operation, scalability, and security of these applications, implementing and maintaining effective processes for their management, while identifying and implementing improvements.

What we are looking for in the ideal candidate:

Relevant experience in a similar role, driving digital transformation.
The ability to understand business needs and processes.
To facilitate and coordinate digital transformation changes within the Service, managing internal requests for change, consulting with key stakeholders and delivering within agreed timescales.
A strong customer focus, demonstrated by:
A commitment to continuous improvement by seeking user feedback and using it to refine processes and enhance the user experience.
The ability to actively listen to user concerns, empathise with their challenges, and proactively identify and address their needs.
The ability to build strong, long-term relationships with customers and stakeholders.
Proven ability to manage and prioritise workloads.
Excellent communication and interpersonal skills
Maintain a good working knowledge across a broad range of ICT disciplines.
To be proactive and take a lead role when required.
Possess Superior analytical, evaluative, and problem-solving abilities.
The ability to champion a continuous improvement culture within the team, fostering an environment where user feedback is actively sought, analysed, and utilised refine processes and enhance the customer experience.
Produce documentation as required, including service level agreements and the drafting and updating of support documentation, Service policies and procedures.

If you have any queries or would like to speak to someone and find out about the role, please contact Gavin Beard via email at gbeard@dsfire.gov.uk

Closing Date: 2359hrs Sunday 1 December 2024.

If you feel you have the skills and experience to become our ICT Service Manager please click 'apply' today, we would love to hear from you.

The successful candidate, by commencement of employment, must have the right to work in the UK.

How to apply:
You will be required to complete an application form and submit a document providing evidence of how you meet the following essential criteria taken from the job description and person specification.

To help you complete this part of the application form please find attached below the word document "Digital Transformation Manager - essential criteria for application". Please download this document and complete it with your evidence in relation to the above criteria. You can then upload this where requested when completing your application.

Please note the evidence submitted in relation to the above criteria should not exceed 2000 words in total.

Evidence submitted in relation to the above essential criteria will be used to shortlist any applications received.

Our values
We are committed to the safeguarding of children and vulnerable adults, and all employees must share this commitment and adhere to the Service's Safeguarding Policy and Procedure.

Fire and Rescue Authority roles are listed under Schedule 1 of the Rehabilitation of Offenders Act (1974) Exceptions Order, and as such it is our policy to require all applicants to disclose any criminal convictions (both spent and unspent) including driving offences, cautions and reprimands.

Devon and Somerset Fire Authority are committed to the rehabilitation of offenders, and as such any positive disclosure will incorporate a reasonable and proportionate response.

As a Service and as individuals:

We are proud to help.
We are honest.
We are respectful.
We are working together.
Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities we serve, and we aspire for this to be reflected in our workforce. We encourage candidates from diverse backgrounds, experience, and beliefs, who share our values to consider working for us.

Proud member of the Disability Confident employer scheme

Live-in carer
Up to £140 per day*

Join our team of live-in carers working across Somerset, Devon and Cornwall. At The Good Care Group, we think there’s nowhere better for those who want to make a real difference. Here, we value your skills, respect your choices, and are committed to supporting you. Together, we’re improving the lives of those in your local area, one meaningful step at a time, by delivering outstanding care to our clients living in their own homes across the South West of England.

We will offer you:
- A choice of work pattern, so you can choose the rota that works best for you
- All UK travel expenses covered whilst in placement
- Annual salary review
- We aim to place you with a client within a 50 mile radius of your home to avoid travel disrupting your time off
- Pay based on your care experience, plus bank holiday enhancements and a workplace pension scheme
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- CQC ‘outstanding’ team supporting you, 24/7, 365 days a year
- Free DBS for England
- Face to face induction training (with hotel accommodation and contributions to your travel included)

What does a live-in carer do?
As a professional live-in carer in the South West of England, you’ll provide personalised care that enables clients to stay in their own homes. We offer flexible rota patterns to help you balance work and personal life, and we welcome carers with at least six months of professional experience. You’ll stay with your client during your chosen rota pattern, caring for one person (or sometimes a couple) and following a tailored care plan. Duties include daily activities, personal care, condition management, and household tasks. You’ll typically work an average of 8–10 hours per day, with daily rates based on hours worked.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in care assistant, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

*Pay will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an
Enhanced DBS check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.