Total 297 Customer Service job vacancies in Dorset, BH1

Service Desk Analyst
3-Month Contract
£15.62 Per hour Umbrella
Bournemouth

Your New Company
A large public sector client looking for a Service Desk Analyst with excellent customer service skills to join the team due to staff illness and busy period.

The Service Desk Analyst provides services and support relating to existing standard applications and infrastructure, as well as managing and fulfilling requests for service. The Service Desk provides the first point of contact for all IT related issues and requests.

General Responsibilities
* Incident management
* Daily System Checks
* Comply with all company policies and procedures, including but not limited to:
* IT Usage Policy


General Skills
* Understanding of IT operational support frameworks.
* Provide a service of excellence
* Follow process documentation and instruction to ensure the resolution of incidents and
Fulfilment of requests according to the requirements of the business
* Capture and record all information and data as directed by the IT Management System
* Carry out qualitative checks on all relevant IT systems
* Carry out general administrative tasks
* Communication of potential/current issues with all team members
* Management of workload demands within tight deadlines
* Undertake such other duties as may be delegated by the Head of IT Service Desk or others in direct line management.
* Undertake such other reasonable duties, commensurate with the job holder's experience and qualifications, as may be required for the smooth operation of the business


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Adult Social Care Lawyer

Job Description

Service Care Legal are currently working alongside a thriving local authority, based in Bournemouth, which is seeking a highly qualified and experienced Senior Adult Social Care Solicitor/Lawyer to join their team. The successful candidate will be responsible for providing legal advice and support in all aspects of adult social care law.

ROLE: Senior Adult Social Care Lawyer

RATE: £55-£60ph

CONTRACT LENGTH: 5 months ongoing

LOCATION: Bournemouth - hybrid working

Key Responsibilities

• Provide support to the Service Director and Head of Legal Services in the delivery and improvement of services and business strategies
• Deputise for the Team Leader at relevant meetings as required
• Represent the company in all adult social care related proceedings

Specific Qualifications and Experience

• Qualified Solicitor, Barrister or Chartered Legal Executive with 5+ years of PQE in Adult Social Care law
• Someone who has worked for an Adult Social Care legal team for a local authority
• Must hold a valid UK driving licence and have access to either their own car or a pool car in order to undertake the duties of the role, unless other forms of transport are available and viable to perform the role.

Benefits

• Flexible working arrangements
• Weekly pay
• Hybrid working

If this Adult Social Care Lawyer role sounds like an opportunity of interest for you or someone you know, please feel free to reach out to Hugh Barnes on 01772208969 , or email Hugh.Barnes@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Retail Support Coordinator Poole/Dorset- Hybrid/Remote £24/26,000 (DOE)

We are looking for an experienced support coordinator for our client in the Dorset area. A fully remote working pattern can be considered for the right candidate based in the UK. Alternatively, if you are local to the client then a hybrid pattern will be desirable. This is a full-time role Monday to Friday.

The Role

The Retail Support Coordinator will deliver outstanding customer service (via email and on the telephone) to the client's retail partners and you will work closely with the regional sales teams to identify risks. You will be responsible for ensuring that customer orders are processed efficiently and accurately and delivered to customers within expected timescales.

Duties

• Dealing with stock availability & price information requests primarily over email
• Managing retail customer orders from inputting the order until final invoice
• Liaising with and supporting sales reps and agents regarding customer accounts, enquiries and order book issues.
• Providing and analysing data and customer performance to sales
• Processing orders placed via the B2B system and inputting other manual orders.
• Recording values of orders and cancellations on relevant internal logs
• Assisting Senior Merchandising Specialist with order processing, depletion and administration
• Amending customer orders to meet requirements.
• Dealing with non-conformity issues
• Ensuring appropriate carriage charges, discounts and product catalogues are applied to orders.
• Keeping customer records up to date (Sage)

The Person

• 2+ years of related experience in Customer Service
• Knowledge of logistics and transportation & order management
• Advanced proficiency in MS Office (Word, Excel, PowerPoint and Outlook)
• Fluency in English (Spoken and written) and French speaking is desirable.
• You'll be a self-starter, driven and passionate individual with exceptional communication skills.

This is an exciting opportunity to work in an International, diverse and inclusive environment. The company offer a flexible working pattern within core hours. The role can hybrid or remote. There are amazing benefits and parking on -site. Please note the salary for this role is £24,800 but there is a 5% annual bonus.

Please email your CV in the first instance.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Job Title: Administrator
Salary: £14.24 P/H LTD Umbrella
Hours: 37
Type: Temporary Ongoing
Location: Bournemouth, BH2
Start Date: ASAP
Work Pattern: Monday - Friday | 09:00am - 17:00pm | Hybrid (After Initial Training)

Our client is seeking an HR Service Delivery Support Officer/Administrator to join their Human Resources team. This role is essential in providing administrative support to ensure the efficient delivery of HR services to our customers, including council trading companies and schools. Your contribution will enable people to perform their best work, thereby enhancing the quality of life for the people of our client.
Key Duties and Responsibilities:

• Provide administrative support and advice to customers, including business areas within the council's trading companies and schools.
• Support the HR function with all administrative tasks that contribute to the efficient delivery of services, including billing.
• Coach managers in the operation of HR systems and processes, ensuring effective maintenance of employment details throughout the employee lifecycle, including temporary staff and agency workers.
• Produce contracts and correspondence related to employees and temporary staff.
• Advise customers and candidates on employment legislation and local policies relating to temporary staff.
• Develop and maintain good working relationships with customers to assist with generating commercial opportunities and income.
• Establish seamless working relationships with other teams in HR.

Qualifications and Experience:

• Meticulous attention to detail.
• Ability to manage own workload.
• Patience and tenacity in supporting customers.
• Appreciation for diversity in customers and colleagues, considering their specific needs.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

Receptionist - Christchurch/Highcliffe Premier Inn -Hotel


Come and be a Receptionist at Christchurch/Highcliffe Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in - be it a warm smile or joining up with the housekeeping team to get rooms perfect.


PAY RATE: Up to £11.79per hour


CONTRACT TYPE: Fixed Term -26th September 2024- we don't do zero hours contracts!



HOURS: 25 hours over 5 days a week -Shift patterns either 7am-3pm /3pm-11pm, including weekends.


LOCATION: Christchurch/Highcliffe Premier Inn,Highcliffe (BH23 5ET)


Why you'll love it here: 



Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us





What you'll do: Join our team at Christchurch/Highcliffe Premier Innas a Receptionist, and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.

Receptionist - Christchurch/Highcliffe Premier Inn -Hotel


Come and be a Receptionist at Christchurch/Highcliffe Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in - be it a warm smile or joining up with the housekeeping team to get rooms perfect.


PAY RATE: Up to £11.79per hour


CONTRACT TYPE: Permanent - we don't do zero hours contracts!



HOURS: 30 hours over 5 days a week -Shift patterns either 7am-3pm /3pm-11pm, including weekends.


LOCATION: Christchurch/Highcliffe Premier Inn,Highcliffe (BH23 5ET)


Why you'll love it here: 



Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us





What you'll do: Join our team at Christchurch/Highcliffe Premier Innas a Receptionist, and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.

What skills and experience we're looking for

We are seeking to appointment a receptionist to support our busy school office between 8:30am and 4:30pm two days per week, with an hour’s lunch break each day. The successful applicant will staff the front desk, fielding calls and emails, and managing visitors whilst assisting the main admin team with basic administrative duties. The role will also involve basic first aid work, and an additional monthly allowance will be paid in recognition of this.

You will work under the direct supervision of the Headteacher’s PA as well as a small team of senior administrative officers.

We require:

• A team player who is happy to support different colleagues as required.
• Someone who can demonstrate attention to detail and ability to follow instructions.
• Excellent communication skills.
• Someone highly organised, who can prioritise tasks and manage a varying workload.


Experience working in a school office environment would be an advantage

What the school offers its staff

We can offer:

• A friendly and supportive working environment.
• The opportunity to build on existing skills and knowledge.
• Opportunities for career progression and development across the Wessex Multi Academy Trust.
• A generous pension scheme.

Further details about the role

If you have any queries about the post please contact: Anita Pullen, Headteacher’s PA, by calling the school number.

Please send a letter of application together with a completed application form toMrs Anita Pullenby email to apullen@thomas-hardye.net by the deadline, Wednesday 17th July.

Interviews will be held on Thursday 18th July.

You will be contacted only if you are shortlisted for interview.

Wessex MAT will conduct online searches of shortlisted candidates. In line with KCSIE guidance, this will be part of safer recruitment checks, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination, a person who will not be on the appointment panel will conduct the searches and will only share information if and when findings are relevant and of concern.

Wessex MAT is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post is subject to safeguarding checks, including an enhanced DBS check and Children’s Barred List check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.

Wessex MAT recognises the benefit of having a diverse workforce and is committed to building a workforce which reflects diversity from the communities it serves. The Trust values the contributions from all staff from a wide range of different backgrounds and actively seeks to promote an environment that is free from discrimination and harassment. The Trust supports fair promotion and cultural acceptance. Under the provision of the Equality Act 2010 Wessex MAT welcomes applications from everyone and operates a recruitment process which is fair and does not discriminate against or disadvantage anyone because of their age, disability, gender reassignment status, marriage or civil partnership status, pregnancy or maternity, race or nationality, religion or belief, sex or sexual orientation.

This role is UK- based and your right to work will need to be established as part of the appointment process.

The pro rata salary shown is based on the number of hours and weeks worked and includes appropriate paid annual leave and bank holiday entitlements. The salary quoted is the annual salary for the position at the time of advert. The salary will be paid in equal monthly instalments and will be adjusted at the start of employment and again if leaving part way through the school year to ensure the correct salary is received for the work completed in an academic year.

Commitment to safeguarding

The Thomas Hardye School is committed to Equal Opportunities and to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check.

Cleaners required to join our Bournemouth based client.

£11.44 per hour

This role involves working 10am - 10pm - 4 days on and 4 days off

Rotational shifts

• Cleaning of the toilets in the allocated areas on the beach
• Changing the toilet rolls and ensuring they are not empty
• Filling up the soap dispensers
• Mopping the toilet floors
• Emptying the toilet bins
• Driving the company vehicle

The work offered requires the following:

• Good level of written and speaking English
• Be polite and customer facing

Call us on 01202 586930 or apply with your CV to bournemouth@citycentrerecruitment.co.uk

INDBNM

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

City Centre Recruitment is an equal opportunities employer.

City Centre Recruitment is acting as an employment business in relation to this vacancy

Are you passionate about helping people? Join our team as an Accommodation Support Officer and support our participants with their housing needs.

You’ll work with a caseload of adult males within a custodial or community environment. In partnership with probation practitioners, you’ll complete initial assessments to understand their specific needs, and then create tailored accommodation plans to meet this through an agreed number of interventions. This will include ensuring that the participants are aware of any decisions that affect them, plus informing them of their rights within the process.

We need your excellent interpersonal skills to create and maintain effective professional relationships with both our participants and external stakeholders. We’re looking for an excellent role model who can encourage positive changes in attitudes and behaviour.

Our successful candidate will ideally have knowledge of homelessness legislation or experience working within the criminal justice sector. However, we appreciate that not everyone can tick every box, so long as you are engaging and comfortable working with a diverse range of people from a variety of backgrounds, we can provide on-site training and support to enable you to develop your knowledge and skills.

This is a rewarding opportunity that will allow you to utilise your skills to influence, support and encourage others to maximise their potential and build a better future.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £23,000 - £24,801 per annum (dependent on experience) with these great benefits:



25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
2 Volunteer Days
Pension - 5% Employee 5% Employer
Healthcare Cash Plan, incl. 3 x salary life assurance
Annual salary review
Refer a friend scheme
Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Interventions Alliance is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

Location: Bournemouth

Hours: Full time, 37 hours per week (Mon-Fri)

Contract: Permanent

Closing Date: 23 July 2024
Key Responsibilities


Manage a caseload of participants, producing personalised accommodation plans
Carry out initial assessments, considering risk, situation and need
Record progress and outcomes timely and accurately using case management system
Maintain contact with participants, identifying any emerging risks and concerns


Skills and Experience


Experience or knowledge of Accommodation (incl. legislation) - desirable
Highly effective interpersonal and communication skills both verbally and in writing
Ability to establish and maintain effective working relationships
Experience or knowledge of the work of the Criminal Justice System
Good organisation skills and ability to meet deadlines

Additional Information

INTERVENTIONS ALLIANCE is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including CFO Activity Hubs, Education, Training and Employment (ETE), Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into their local communities and address barriers to work.

Interventions Alliance is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec - Interventions Alliance supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”

Interventions Alliance is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Proud member of the Disability Confident employer scheme

EAL TEACHING ASSISTANT

Prospero Teaching are working with a Good Secondary School in Poole, Dorset looking for a EAL Teaching Assistant to join them in September 2024.

This position will be ideal for a recent graduate or for someone with teaching assistant experience who is looking to gain more experience in a classroom environment before embarking on a PGCE or Teaching Training.
You will be working with small groups of students to provide intervention support to EAL students, helping to raising students achievements in English language acquisition.

CONTRACT DETAILS:
- Location - Poole, Dorset
- Position - EAL Teaching Assistant
- Type of work - Full-Time
- Start date - September 2024
- Duration - Temp/Permanent
- Contract type - Temp/Permanent
- Minimum rate of pay - £13.09 (per hour)
- Hours - 8:25am-14.55pm (27.5 hours)

EXPERIENCE, TRAINING AND QUALIFICATIONS:
- Degree Educated with a good classification
- EAL related qualification
- Previous experience working with young people (which we can reference)
- Experience of teaching in a Secondary School (which we can reference)
- Up to date Safeguarding training issued in the last year (essential, we can provide the training)
- Up to date Prevent awareness training issued in the last 3 years (essential, again, we can provide the training)
- Up to date behaviour management & FGM training (essential, however, training can be provided).

TO BE ELIGIBLE FOR THIS ROLE THROUGH PROSPERO TEACHING, YOU MUST:
- Hold Right to Work in the UK
- Hold an enhanced child barred list DBS certificate registered with the online update service or be willing to process a new application at a cost of £45.80.
- Provide a minimum of two professional references.

If you would like to be considered for this role, please apply with a copy of your up-to-date CV. (including history from Secondary School onwards)

Prospero Teaching is acting as an employment business/education recruitment agency in relation to this vacancy. The successful candidate will be required to register with Prospero Teaching to fill this vacancy.

Unfortunately, only shortlisted candidates will be contacted.

Do you need a better work/life balance?

University Hospitals Dorset is currently looking to recruit experienced Bank Healthcare Support Workers (HCSWs) looking to work flexibly at across our sites in Bournemouth, Christchurch and Poole, and enjoy a range of benefits including:

* Choice of available shifts
* Support to complete Care Certificate
* Paid annual leave entitlement (included in your hourly rate)
* Weekly pay
* NHS Pension

You must have:
• experience working as a healthcare support worker for a minimum of either one year in a UK nursing home or six months in an NHS acute hospital environment; AND
• experience of basic nursing care (including personal hygiene needs, dietary/nutrition requirements and manual handling assistance); AND
• at least a level 2/secondary level education in English and Maths - such as GCSEs (grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C) or level 2 functional skills), OR a willingness to attend a face-to-face session to complete literacy and numeracy assessments, as required (date to be mutually agreed).

Please use the supporting evidence section of your application to demonstrate how you meet the above requirements. Please be aware that this advert may be closed earlier to the closing date if sufficient number of applicants apply.

Successful applicants will work in a VARIETY of specialties across the Trust to cover short term needs. The role involves meeting both physical and psychological needs and therefore need to have a flexible approach working as part of a wider team.

Successful candidates must be available to attend a Mandatory Induction Programme (terms & conditions apply) which consists of ONE FULL WEEK (Monday to Friday) plus two additional recall days.

Interview Dates: TBC



Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.


This advert closes on Sunday 28 Jul 2024

Proud member of the Disability Confident employer scheme

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

We are currently looking for Factory Operatives based in Poole

• Loading Machines
• Preparing orders for dispatch
• Quality checking parts

The work offered requires the following:

• Good level of written and speaking English
• Must be physically fit – heavy lifting is required for this position

Monday-Friday

6am-2pm/2pm-10pm Rotational weekly shifts

Weekly pay

If this sounds like the job for you, then please contact us today for more details! Call us on 02382 350250 or email your CV to southampton@citycentrerecruitment.co.uk

INDSH

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

City Centre Recruitment is an equal opportunities employer.

City Centre Recruitment is acting as an employment business in relation to this vacancy

Full-Time SEN English Teacher, Ferndown, Dorset. Also commutable from Romford, Blandford Forum, Bournemouth & Poole areas of Dorset or Fordingbridge, Ringwood areas of Hampshire.

Benefits
Full Time, 40 Hours per week, Term Time Only.
£30K - £45K per annum.
Teachers’ Pension, Life Assurance, Health Cash Back and High Street Discounts.
Continuous Training & Professional Development.

Employer
This employer strives to achieve outstanding Schools Colleges & Training Facilities for Children & Young People with Special Education needs. With a team of dedicated team of Teaching, Support, Therapists & managers, together they all strive to bring out the best in every pupil and prepare them for adult life. Their Schools & colleges have fantastic facilities and cater for Primary, Secondary & further education children. The facilities range from Science Labs, horticulture, catering, mechanics and much more. The children are supported from the moment they arrive. They are constantly challenged, and they believe in setting high expectations, enabling them to reach their full potential.
As an employer they fully invest in their staff team, with opportunities to gain further qualifications, continuous professional development, career progression and the opportunity to make a massive difference to the lives of those with a disability.

Duties
You will be working with a very passionate teaching team delivering high quality learning to young people at secondary school age. The pupils have a mixture of emotional, anxiety or mental health needs. Your focus will be to increase their academic as well as vocational qualifications, and independence skills. The aim of the school is to fully ensure that students are fully supported at school and prepare them for life after education.

Criteria
PGCE, QTS, QTLS Teaching Qualification essential.
Ability to teach Entry Level 2 & 3 Functional Skills as well as GCSE English.
Experience of working in a school environment.
Ability to really engage and enable positive relationships with students.
Apply
If you meet the above criteria and this job opportunity sounds of interest then please click apply. Once you have applied one of our team will contact you to tell you more about this fantastic provider and answer any questions you may have.