Total 741 Customer Service job vacancies in Edinburgh, Edinburgh, EH2 2AA

Job Description

Place

Housing Assistant (Temporary Accommodation)
East Neighbourhood Office

Salary: £24,064 - £26,468
Hours: 36 per week

To provide assistance with housing & other property management administrative tasks to a high standard within specific timescales.

To provide administrative assistance to Housing Officers & Team Leaders within temporary accommodation.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Service Care Solutions are working with the Scottish Government to find a Assistant Solicitor to support within the Covid19 Inquiry. The Assistant Solicitors will play important roles, working as part of the Inquiry legal team to investigate the evidence and identify witnesses, as well as supporting the management of hearings and production of the interim and final report. The Inquiry legal team will work flexibly and constructively with the Secretariat to ensure the efficient delivery of outcomes and support the Chair.

This is a 8 month Contract and would be a annual salary from: £57,141 this equates to a £294.21 LTD day rate, may have some flexibility. Closing date on these roles will be Friday 18th at 12 O'clock.

Main Duties

• Assisting the Solicitor with contributing to the set-up of the Inquiry.
• Assisting the Solicitor and Chair in drafting the Inquiry's protocols and key documents.
• Provision of general legal advice to the Chair and the Inquiry team with particular regard to the application of the Inquiries Act 2005 and the Inquiries (Scotland) Rules 2007, and data handling.
• Identifying and recovering evidence.
• Reading into any recovered evidence and, as part of that, identifying further lines of inquiry and witnesses.
• Taking statements from witnesses and/or you may be managing statement takers.
• Liaison with the solicitors representing any core participants including instructing and liaising with Counsel.

Essential Criteria

1. Excellent attention to detail in the provision of clear, fit for purpose, high quality legal advice to agreed deadlines.
2. Ability to work successfully as part of a legal team.
3. Candidates must be a solicitor admitted in Scotland or in another UK jurisdiction with an intention to complete the Qualified Lawyers Assessment and hold a current Practising Certificate.

Benefits:

• Insight into a Scottish Inquiry
• Working alongside well established Solicitors and Legal Council
• Hybrid working

Please submit your CV to beth.kirby@servicecare.org.uk, or call via phone at 01772208969. We also offer a referral bonus of up to £250 if you know someone looking for work.. Please pass on this information!

Job Description

Children, Education and Justice Services

Pupil Support Officer - fixed term until 26/06/2025
Craigroyston Community High School

Salary: £26,788 - £30,751 (pro rata for part time and sessional)
Hours: 27.5 per week, 39 weeks sessional

Craigroyston Community High School is a non-denominational secondary community school serving a catchment area in the northwest of Edinburgh. In the school’s catchment there are 3 associated Primary Schools; Craigroyston, Forthview and Pirniehall. The Locality is undergoing regeneration with 750 new homes being built.

The school’s catchment is in a designated area of high deprivation. Free Meal Entitlement is 40% and one quarter of our pupil body have additional support for learning requirements. Approximately 10% of our pupil cohort are LAC. The vision for the school reflects this need and a range of nurturing and inclusive measures (including a zero-exclusion approach) have been introduced to best support all young people that attend the school. We benefit from close links with a range of partners.

The curriculum rationale is to meet the needs of every young person so that when they leave school they have a portfolio of skills, experiences, qualifications and a knowledge of the job market to ensure they enter a sustained positive destination. To that end the school strongly encourages all young people to stay on at school until the end of S6. An innovative, aspirational Senior Phase linked to employment, using vocational courses and strong college links as well as traditional subject provision ensures that every young person has a curriculum that suits their needs and ambitions.

The school is firmly committed to raising attainment and promoting achievement. The School Improvement Plan reflects local, City of Edinburgh Council and national priorities. For further information visit: https://craigroyston.wordpress.com/

Please note that this post is subject to review and also has a mobility clause meaning there is a chance that the successful candidate could be moved to a different school.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

Requirements

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Community Care Assistants (Drivers)

South Queensferry

£12.44 per hour, Enhanced Public Holiday Rate, Mileage at 45p per mile

Weekly Paid

Shift Pattern - Full time and Part time

• Week 1 - Monday/Tuesday/Saturday/Sunday
• Week 2 - Wednesday/Thursday/Friday

Shift Pattern (Full Time) - Days as above with split shifts of 7am - 2pm &/or 4pm to 10pm

Life at Prestige

People are at the very heart of Prestige, and we want to make life better for them. As a Care Assistant, you'll join us in our continued efforts to make life better for our clients.

Who will you be helping to make life better for?

Our clients are looking for somebody to help with domestic tasks around the house, support with all personal care, medication management and administration, and general emotional support.

What can we offer you?

• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts
• Work with our own clients, no agency work.
• Pension scheme
• Weekly pay
• Blue light card
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Holiday pay
• "Refer with the Care Friends mobile app and earn extra money!"
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Paid experience in care preferred but not essential as full training available
• Must live locally and be able to commit to the rota and shifts patterns
• Excellent communication skills
• Caring, resilient, committed and reliable
• A driver's licence and access to own vehicle is essential- business insurance req
• Good professional and personal references

In line with Care Inspectorate regulations, we require and will undertake Enhanced PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

You may be asked to provide your employment details through HMRC.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

By submitting your details, you acknowledge that Prestige Nursing & Care Ltd is collecting, processing, and using your personal data for managing your application and establishing an applicant database. For more information, please visit our Applicant Policy.

#INDHP24

Job Description

Children, Education and Justice Services

Early Years Practitioner
Ratho Primary Early Learning and Childcare

Salary: £26,788 - £30,751
Hours: 36 per week, 52 weeks

This is an exciting opportunity to join Ratho Primary Early Learning and Childcare which will move to a new build facility due for completion very soon.

We are looking for a passionate and dynamic Early Years Practitioner to join our skilled and motivated team. At Ratho we are committed to providing an excellent early years’ experience, based on mutual respect, partnership, participation and fun. Ratho Early Years Centre is on campus with Ratho Primary School which is situated in a semi-rural location on the outskirts of Edinburgh.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Early Years Officer
Gilmerton Early Years Centre

Salary: £30,751 - £36,312 (pro rata for part time)
Hours: 18 per week

For more information about the centre, please call 0131 664 1202.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Early Years Practitioner
Ratho Primary Early Learning and Childcare

Salary: £26,788 - £30,751
Hours: 36 per week, 52 weeks

This is an exciting opportunity to join Ratho Primary Early Learning and Childcare which will move to a new build facility due for completion very soon.

We are looking for a passionate and dynamic Early Years Practitioner to join our skilled and motivated team. At Ratho we are committed to providing an excellent early years’ experience, based on mutual respect, partnership, participation and fun. Ratho Early Years Centre is on campus with Ratho Primary School which is situated in a semi-rural location on the outskirts of Edinburgh.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

What have Winnie the Pooh and great Care Organisations got in common?

A.A. Milne, who famously said:

"Organising is something you do before you do anything, so that when you do it, it is not all mixed up."

Care Coordinators and Home Care Branch Administrators, CQC Sharp Junior (or Middle) Managers looking for something a little different, read on...

Your next prospective employer strongly believes this and that great care begins with great organisation.

That being the case, you are hereby offered greater influence, greater earnings potential and greater job security if you successfully apply for this Care Coordinator position.

We can offer these things thanks to the backing of a multi-million pound turnover group of 5 care homes and a second Home Care Branch, that operate under a flat leadership structure.

That means you'll have the support of both a Registered Manager and their Assistant Manager and you'll also be in touch with the Senior Leadership team regularly too. In this position you'll learn and take your share of responsibility for:

• Care management
• Recruitment and
• Quality and compliance

Not only that, but as well as having a basic salary of up to £30k per annum for the Care Coordinator responsibility, you'll also get a discretionary 4 figure annual bonus.

And it get's better. You'll be part of a growing organisation with lots of future opportunity.

How? Well, working for a renowned Home Care brand in Southern Edinburgh, who have hundreds and hundreds of hours of care in management already and 75% private clientele, with the backing of a multi-million ££££ care business, means diversification is in the plan and expansion expected.

So, you'll diversify into offering new services, like sleep-in's and complex care packages. That means more opportunity for all because demand is high for these kinds of high value services. Play your part well and you will share in the rewards.

So, Care Coordinators of Edinburgh, Home Care Administrators or Senior Carers with some experince of Coordination, this one's for you. You may already have worked in a Dom Care branch that's grown rapidly or have provided some complex care too.

More experienced than that? An Deputy Manager job vacancy exists too!

What next? Call us in the office for an informal chat, drop us a message to say hi or apply for immediate attention with whatever old CV you can dig out or your Linkedin Profile and we'll take care of the rest.

Recruitment Panda Ltd

EMPLOYERS WHO CARE

EHS Manager - Industrial Manufacturing - Huddersfield

About The Company

Part of a growing international group, our client is a leading independent supplier of specialist products to manufacturing businesses worldwide. Customer service, innovation and versatility are at the heart of everything they do.

Due to internal progression, we are now looking to identify an experienced HSE Manager to join the business. As part of the Senior Leadership Team the successful candidate will be responsible for driving and promoting a positive culture of Health & Safety via strong leadership, engagement, and best practice.

EHS Manager - Package Details

• £50,000 to £60,000 Basic Dependent on Experience
• Annual Bonus
• 25 Days Holiday + Bank Holidays
• Pension & Life Assurance
• On-site Gym & Parking

EHS Manager - Requirements

• Hold NEBOSH Diploma or similar qualification
• Previous experience in a Senior HSE Management role, with a demonstrable track record of driving behavioral safety and a culture of zero harm
• Previous experience working within a process-based industrial manufacturing environment
• Proven experience in driving change and improvements, with the ability to influence at all levels of the organisation

EHS Manager - Responsibilities

• Ensure legal compliance for health and safety by conducting regular audits and inspections
• Lead training with new and existing members of staff whilst identifying and assisting in any staff development opportunities
• Use continuous improvement techniques to improve the HSE performance and management system
• Ensure accidents and near-miss investigations are conducted in a timely manner, including root cause analysis and corrective action implantation.
• Assist and support in the creation, implementation and review of Risk Assessments, safe working procedures and method statements
• Delivery of the company Health and Safety strategy and initiatives for the site
• Review all existing company Health & Safety documentation and update accordingly in line with our statutory obligations including CDM Regulations
• Ensure all "assessments" as required by legislation are conducted and reviewed at relevant intervals
• Undertake regular health and safety inspection/audits and prepare detailed H&S audit reports
• Review all RAMS and COSHH assessments and update where necessary
• Assist Pre-Construction Team with Health & Safety Questionnaires
• Ensure Quality, Health, Safety and Environmental standards are adhered to including the requirements of ISO9001, 14001 & 45001

Job Description

Children, Education and Justice Services

Pupil Support Officer - fixed term until 26/06/2025
Tollcross Primary School

Salary: £26,788 - £30,751 (pro rata for part time and sessional)
Hours: 36 per week, 39 weeks sessional

Tollcross Primary School is looking for committed and professional individual to play a key role in supporting the assessment, planning and direct support of our children and their families in relation to Emotional Health & Well-being.

They will form strong supportive relationships with pupils and their families along with managing and tracking data to assist staff, carers and partners with relevant interventions.

The Pupil Support Officer will work closely with all school staff and external/internal council agencies and professionals to promote and support the development of positive relationships and emotional well-being of children, using evidence based interventions with individual learners and groups so that children can enjoy and access learning in an inclusive, safe and nurturing setting and are provided with every opportunity to reach their potential. The school team is dedicated to increasing the life chances of our school family and as a result the expectations are high for all team members.

Please see attached documentation for further information about the role.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Receptionist
Based in Edinburgh City Centre | on-site role
9:00am to 5:00pm | Monday to Friday | 35 hours per week
ASAP start | Temp role until the end of 2024 | potential for the role to become permanent
Pay rate up to £12.00 per hour + holiday pay (depending on experience)

One of my clients has reached out to me for some Reception temp cover at their office based in Edinburgh City Centre. This is a Temp role for now which should run until the end of this year, and there's strong potential for this role to become permanent for the right candidate.

The main purpose of this role will be to provide Front Desk Reception cover & basic Administration support to the business.

Duties involved in this role will include:
* Working on the front-desk Reception, providing excellent service to all visitors & staff entering the office
* Handling any incoming calls, dealing with basic queries when they come in & transferring calls to the appropriate party
* Assisting with meeting room bookings including organising refreshments & stationery
* Some basic ad hoc administration as required

In order to be considered for this role your skills and experience should include:
* Previous experience in a Reception role, preferably from within a Corporate or Professional Services company - this experience is ESSENTIAL
* Excellent interpersonal & communication skills, both written and verbal
* Solid IT Skills

If this is the role for you, apply now!

Please note that only applicants who have the required skills and experience detailed above will be considered for this role.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Join us at NatWest Boxed as a Product Manager for the Customer and Enablers team.

We’re looking for someone to lead and be accountable for the success and outcomes of the banking as a service enablers team.

• You’ll be managing Product Owners and Business Analysts to maximise the impact of features that are developed working in partnership with Engineering Managers
• This is an opportunity for you to make your mark on the future of our NatWest Boxed Banking-as-a-Service proposition

What you'll do

We’re looking for a true leader who wants to take full ownership of their role. You’ll develop a vision for the direction of your Mission team to build all customer services, platform migration services and execution, and POS lending enabling services.

You’ll also be:

• Managing and coaching a team of Product Owners and Business Analysts to maximise the impact of features that are developed
• Working with wider teams to successfully execute a platform migration onto the services built within this domain
• Championing product ways of working in your teams and the wider organisation as part of the end-to-end product lifecycle, with time spent appropriately across discovery, delivery and measuring performance to enable us to be API first in everything we do
• Helping to foster a culture of experimentation and iteration in Natwest Boxed
• Ensuring that work is appropriately scoped, estimated delivery goals are understood and progress against goals is clearly communicated to business stakeholders

The skills you'll need

You’ll already be a capable and experienced Product leader with knowledge of how to drive customer value, meet deadlines on budget, and with the ability to demonstrate strategic talents. Your communication skills need to be excellent and you’ll have a commitment to succeed in everything you do.

You’ll also be expected to have:

• Strong product leadership, with some in financial services, core banking or microservices platforms
• Experience of building reusable microservices to scale across a number of consumers and user cases
• High attention to detail and a proven ability to manage multiple, competing priorities
• Experience leading successful consumer products from concept to adoption, with experience in all stages of the product life cycle

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Edinburgh St James Quarter
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.
  
  

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme