Total 5 Customer Service job vacancies in Exeter, EX1 3PZ

For more information on the Job Description and Responsibilities please click the link below. More detail about the role Our Healthcare Support Workers (HCSWs) form an essential and well-respected part of our Healthcare teams across a number of dynamic settings; out in the Community, in our acute Hospitals or within our Theatres teams to name just a few. No previous experience or qualifications are required, just a desire to deliver excellent patient care with the support and guidance of your colleagues. You will quickly become a valued member of the team through our comprehensive training and induction programme and our commitment to learning and development will satisfy even the most ambitious person. Once youve completed your training, and gained the necessary experience you will progress along the salary scale. If you have previous, related experience and can demonstrate the ability to meet the competencies of the role then you will join further up the salary scale and we will continue to invest in your development as you progress your career with us. We are offering minimum contracted hours of 23 hours per week, up to 37.5 hours per week. If you cannot work 23 hours or more per week and/or are not fully flexible with the days/shifts that you are able to work, unfortunately, we will not be able to consider your application at this time. If you are interested in working ad-hoc hours or have restrictions on the days/shifts that you are able to work, please apply directly to NHS Professionals (NHSP): https://www.nhsprofessionals.nhs.uk/joining-nhsp Our teams are caring, compassionate and inclusive, so whatever your background, you will be made to feel very welcome. More information about the role, training and development and the experiences of our HCSWs is included in the attached document. Read it now and find out for yourself why we are regularly voted as one of the best NHS Trusts to work for. Join us at our next recruitment open day and talk to the teams about the opportunities available to you, find out more about the role, the shift patterns and the teams you could be working with. If you like what you hear, you are welcome to apply to our next Healthcare Support Worker interview day. Working patterns - We care for our patients around the clock so we will need you to work a range of shift patterns. These range from short shifts, day shifts between 7:30 and 20:00 and 12.5 hour day and night shifts with an hour break in the ward areas. Please do check this at your interview. Interview date: Saturday 7th December 2024 between 9:00 and 12:30 at the RILD Building, Royal Devon and Exeter Hospital, Barrack Road, Wonford, Exeter, EX2 5DW. (What Three Words location: ///honest.chops.civic) Working locations: We are recruiting across our services covering the Royal Devon and Exeter Hospital, our Community Hospitals, and in our community locations in East and West Devon. This vacancy is advertised for our Eastern Services, based in Exeter, East Devon and Mid Devon. If you are looking to work in our Northern Services (North Devon), please apply to our advert here:https://careers.royaldevon.nhs.uk/members/modules/job/detail.php?record=8855 More information please click on the attached documents to read more information about the role. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close this vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role We have an exciting opportunity for someone looking to work within the Surgical Division as a Peripatetic Receptionist post arising in our Surgical Receptionist team. We have a fixed-term contract for 1 year and the post is for 37.5 hours per week. The department is staffed Monday to Friday between 0830 -1700. The post-holder will work alongside other Peripatetic Receptionists on our various Surgical Reception areas including Heavitree and Budlake sites and they would be expected to provide cross-cover between the team and to provide cover absence. This is a fun dynamic team to work in. Your role is to ensure all patients and visitors are provided with above-and-beyond service. The post holder's approach to patients will always be with care and compassion, ensuring courtesy and respect at all times. An outgoing personality, approachability and a professional demeanour is essential as you will be the initial point of contact for our patients and visitors as well as assisting consultants and other hospital staff. You will assist in providing a reception service, including responding to telephone enquiries, greeting and directing patients and visitors around the department. You must be highly motivated with excellent communication skills, an ability to use your own initiative and work well under pressure. You will be adaptable, proactive, reliable and an excellent team member with good customer service skills and/or experience. Knowledge of working in a hospital environment and being proactive and organised is desirable. You will be working with a wide range of people and communicating with people across the Trust. Applicants will be encouraged to undergo any courses relating to the role to advance them. Here at the Royal Devon University Hospital, our aim is to enrich patient care by promoting clinically excellent outcomes. Our vision is to provide safe, high quality seamless services delivered with courtesy and respect. To achieve our vision we expect all our staff to uphold our Trust values. Our Trust values are: Compassion Inclusion Integrity Empowerment Our vision is to provide safe, high quality seamless services delivered with courtesy and respect. To achieve our vision we expect all our staff to uphold our Trust values. Our Trust values are: Compassion, Inclusion, Integrity and Empowerment. ***Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.*** Working Pattern: Monday to Friday 08.30 to 17.00 Interview Date: Friday 6th December For further information please contact: Sally-Anne Long, Admin Line Manager on 01392 402646 or 07464 521541 or email at sallylong1@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Acorn by Synergie is currently looking for an Account Advisor with a strong background in retail, or hospitality, or customer care with an opportunity to gain and on the job degree.

Our client has ambitious growth plans, so prospects for career progression are excellent, and your contribution will be fully acknowledged and rewarded.

In this role, you will be trained from scratch to become a fully-qualified account Manager working Monday - Friday and every other Saturday until 12.00


Responsibilities:

* Dealing confidently with clients both face-to-face and over the phone
* Cultivating and maintaining excellent relationships
* Handling referrals, inbound enquiries and ensuring you maximise customer spend by doing what's right for the customer


Requirements:

* Customer-focused
* You'll have a real can-do attitude, as you'll be helping to grow the client's arm of the business from the ground up
* Demonstrate strong communication skills and an enthusiastic sales ability


Required skills / experience:

* Customer service
* Sales

Salary: £25,000 - £28,000 per annum


For more information on this job role, please get in touch with Kristy Moore at Acorn by Synergie 07540321182

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Acorn has an exciting opportunity as a customer-focused individual with a real can-do attitude to join a company in Exeter as a Customer Account Manager, no previous experience required.

This is a chance to gain an on-the-job degree, with no experience needed!

Monday - Friday and every other Saturday morning 9am - 12.00 position available.


Requirements:

* As a Customer Account Manager You will enjoy having conversations with people, listening and building relationships as it's important that you really get to know the clients of this business and understand their requirements.
* Full training is given of up to six weeks to ensure you are fully supported y the team and wider organisation
* You have awesome problem-solving skills - all of the clients are totally unique, so you need to come up with tailor made solutions. They don't have a "one size fits all" approach
* You may currently be working in a customer care role and are now looking for a career.
* You don't require any previous experience as the client offers on-site training,
workshops, coaching and will support you through industry qualifications.
* You will have a passion and entrepreneurial mindset. Many of the client's most successful business opportunities have come from team members with a passion for the subject



Rewards:

We believe that great work and dedication should be rewarded, that's why our client offers:

* 22 days holiday, increasing to 27 days through service (plus bank holidays)
* Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by the company
* Excellent training and development schemes with accelerated career progression
* Company funded CII professional qualification
* Enhanced maternity & paternity policies
* Cycle to work loan scheme available to all employees
* Discount on gym membership across the UK - national and local gyms included
* Access to hundreds of high-street retailer discounts through our reward and recognition platform
* Employee Assistance Programme (EAP) to support employees outside of work
* The above details just a handful of the benefits available to all employees.

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Your new company
Working for a prestigious law firm in Exeter.
This role is full time permanent Monday - Friday 36.25 hours per week,
Salary is £22,620 - equal to £12 per hour.

Your new role

• Meet and greet our internal and external visitors offering an excellent face to face customer experience
• Collect and process incoming/outgoing mail, photocopying and scanning
• Document production - binding, laminating, paginating
• Stock control and processing of orders for stationery and IT consumables
• Maintain internal and external office appearance through basic office maintenance
• Liaise with engineers and contractors
• Ensure the workplace meets with health & safety compliance procedures
• Arrangement of conference facilities including audio visual equipment
• Provision of Reception and Events cover
• Serve refreshments and food to internal and external clients

What you'll need to succeed

• A highly professional and positive 'can do' attitude and image, exhibiting passion and pride in your work
• Excellent interpersonal and written/verbal communication skills to deal with a range of people internal and external to the business
• The ability to deal with a variety of tasks; multitasking and working flexibly within a team
• Excellent IT literacy and experience

What you'll get in return
28 days holiday per year
5% pension contribution.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk