Total 7,730 Customer Service job vacancies in Greenwich, South East London

Job Description

Children, Education and Justice Services

Pupil Support Assistant – Enhanced Support Provision
Queensferry High School

Salary: £24,909 - £25,116 (pro rata for part time and sessional)
Hours: 28.5 per week, 39 weeks sessional

QHS School Video - https://vimeo.com/759563018

We are seeking a part-time, permanent Pupil Support Assistant (Enhanced Support Provision) to join our Pupil Support team in Queensferry High School.

* Note - Please read the sessional working information attached to this advert. This explains how salaries are calculated for sessional (term time) and part time posts.

This is a six-year comprehensive school in the North West Locality of the City of Edinburgh Council. The catchment area of the school covers Queensferry, Dalmeny, Echline and Kirkliston Primary Schools, as well as St Margaret’s RC Primary School at parent/carer request. A few years ago we moved into our brand new school with excellent new resources and commanding views of the Forth Estuary (including the three bridges). The school roll is over 1,100 and rising.

We have a strong ethos at Queensferry High School and are proud to create an atmosphere and learning environment which prepares young people with the knowledge and skills for a successful adult life. The school is firmly committed to raising attainment, promoting achievement and providing successful outcomes for all our young people. Fuller information on the post is on the attached job remit.

Further information can be obtained at www.queensferryhigh.co.uk

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Education and Children's Service's

Early Years Domestic Support
Echline Primary School - Nursery

Salary: £24,346 - £24,646 (pro rata for part time and sessional)
Hours: 10 per week, 38 weeks sessional

An exciting opportunity has arisen for an Early Years Domestic, working 10 hours per week, Monday to Friday, within our Nursery at Echline Primary School. The preferred candidate will have experience of working in a school / nursery environment.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Title: Youth Justice Case Manager
Location: Redbridge council
Rate: Limited/Umbrella: £33.41 per hour
Job Description
We are looking for a qualified Youth Justice Case Manager to manage a caseload of youth justice cases, including out-of-court disposals and statutory court orders, in accordance with National Standards and the HMIP Inspection Framework. This role focuses on supporting young people to complete their orders and work towards a crime-free future, following the "Child First, Offender Second" approach.
Key Responsibilities

• Caseload Management: Handle youth justice cases, maintaining compliance with national standards.
• Supportive Interventions: Provide impactful support to young people throughout their orders.
• Effective Communication: Engage with young people, their families, and partners to achieve positive outcomes.
• AssetPlus Utilisation: Leverage the AssetPlus tool with a trauma-informed approach to reduce re-offending.
• Evidence-Based Interventions: Design and deliver programs to support engagement in education and training, reducing offending risks.
• Court and Panel Representation: Prepare and present detailed reports for courts and referral panels.
• Safety and Risk Management: Conduct assessments to maintain the safety of young people and the community.

Candidate Requirements

• Essential: Experience with AssetPlus as an assessment and planning tool.
• Desirable: Experience in youth justice or social services roles.
• Legal Compliance: Candidates must be free of restrictions under the Childcare Act 2006 and related legislation.

How to Apply
Please submit your CV and a cover letter highlighting your relevant experience and qualifications.
For more information, please contact Lewis.Ashcroft@servicecare.org.uk

The Customer Service/Technical Support Agent will be responsible for ensuring a high level of customer satisfaction by efficiently managing customer inquiries, bookings, and technical support related to EDExams. This role also involves invigilation, exam administration, and assisting in the creation and reporting of examinations. You will work closely with candidates, educational centres, and internal teams to facilitate a smooth exam experience, while maintaining a customer-centric and solutions-focused approach.
Key Responsibilities:
• Prioritise and process customer exam bookings and requests submitted via the online booking system.
• Maintain thorough and accurate customer service records, ensuring data privacy and security at all times.
• Use database systems and technology to provide exceptional customer care and technical support via telephone, email, live chat, and screen-sharing software.
• Assist customers with the installation and setup of the EDExams application and troubleshoot basic technical issues.
• Liaise with candidates and exam centres to arrange examination sittings and manage correspondence as needed.
• Check and confirm exam availability for customer sittings.
• Communicate exam results to customers and provide any necessary follow-up support.
• Manage and coordinate all aspects of the exam administration process, including maintaining the examination management system.
• Invigilate exams in accordance with guidelines, identifying and reporting any suspected malpractice to the examination officer or senior management.
• Brief candidates, staff, parents, and carers on examination regulations and requirements.
• Manage conflicts of interest and resolve them efficiently.
• Oversee the conduct of examinations to ensure compliance with guidelines and manage unexpected issues or irregularities.
• Maintain the confidentiality and security of candidate responses and other sensitive information.
• Conduct weekly QA reviews of invigilation recordings to ensure adherence to guidelines.
• Assist in investigating and reporting suspected malpractice when needed.
• Perform any other duties as required by the business or as requested by your Line Manager or Senior Leadership Team.
• Collaborate with the sales team to drive positive sales results when necessary.
• Assist in the online creation of examinations and ensure their accuracy.
• Generate and create reports on examinations to be shared with awarding bodies.
• Maintain a positive, empathetic, and professional attitude toward customers at all times, especially in challenging situations.
• Meet or exceed performance metrics, including response time, customer satisfaction ratings, and resolution time for technical support issues.
• Contribute to continuous improvement initiatives to enhance the customer experience and streamline exam processes.
Personal Skills & Knowledge Required:
• Experience working with or knowledge of Awarding Organisations, EPAOs, Universities, and Training Providers.
• Understanding of current Ofqual legislation and examination standards.
• Strong time management skills with the ability to prioritise and manage multiple tasks.
• Ability to work effectively as part of a team, collaborating with colleagues across all areas of the business.
• High level of confidentiality and discretion, especially when dealing with sensitive information.
• Excellent communication skills, both written and verbal, with a strong customer focus.
• Strong problem-solving skills, with the ability to think on your feet and resolve issues promptly.
• High level of self-motivation and initiative to work independently where required.
• Adaptable and flexible approach to working, with the ability to handle change effectively.
• Basic understanding of software installation, troubleshooting, and resolving technical issues, particularly in a remote support environment.
• Strong interpersonal skills and emotional intelligence, with the ability to handle difficult situations with empathy and professionalism.
Qualifications Required:
• English and Maths GCSE (A-C) or equivalent – Essential
• Proficient in the use of ICT systems for various purposes – Essential
• Customer Service Level 2 NVQ or equivalent – Desirable

About the role We are looking for an experienced People Operations Advisor to join our People team. The post holder will work collaboratively to provide a full advisory service across the College but will be largely based at our North Kensington Centre for Skills. This is a generalist advisor role spanning the full range of HR matters including relevant employment legislation, day-to-day HR advice and casework and the opportunity for policy and project work as required. The successful candidate will support the Business Partners to provide a high quality, efficient and timely people service; acting as first point of contact for all employee queries. You will also guide and support managers through formal processes as well as advise on policy and procedures, ensuring compliance with legal requirements. You will have excellent communication skills, both written and verbal, a solid understanding of HR data and metrics, and have experience of supporting the full employee lifecycle ensuring that diversity and inclusion is embedded in your approach.
About Morley College We have newly refurbished the North Kensington Centre for Skills providing state-of-the-art classrooms, workshops and studios for our students on a wide variety of provision that ranges from courses for 16-19 year olds to adult qualifications to short courses in creative areas like jewellery, glass and ceramics. Students and staff also benefit from an excellent performance space, the Morley Heart Gardens, Morley Gallery, Morley Radio studios, and other amazing spaces for learning collaboratively. At the heart of the North Kensington community, we partner with the Grenfell Community, Portobello Business Centre, the National Theatre, the National Trust, the Natural History Museum and others to ensure we provide collaborative, relevant and useful courses that meet the needs of those around us.. As well as joining a creative, innovative leading London College focused on social justice and providing excellent teaching and learning opportunities for all, there are plenty of other rewards for working at Morley College London: Generous annual leave allowance (30 days) plus Bank Holidays Christmas closure period Excellent pension scheme with generous employer contributions Access to an employee retail savings platform, offering significant discounts at most major retailers 100% discount on the cost of undertaking an unaccredited Morley course of your choice Season ticket loans and cycle to work scheme On site cafeterias A busy events calendar, offering you the chance to attend regular Morley creative exhibitions, student awards, dances, concerts and more A lovely work environment, surrounded by creative arts, music and friendly, helpful colleagues

Working hours: 30 hours per week
Interview Date: To be confirmed
We are looking to recruit an Assistant Support Worker to join Greig House. The service will support up to 20 Young People within Grieg House, located in Poplar, London.
The service will;

provide person centred individual support, to Young People with low to medium support needs.
follow Trauma and Psychologically informed frameworks for support provided to Young People

Young People will be referred to the service by the Housing Options and Support Team (HOST) and the Through Care Services (TCS)
Key Responsibilities: The role of Assistant Support Worker is an inspirational one and key to achieving successful outcomes for clients. As a positive male or female role model you will provide assistance with delivering a high-quality programme of support which promotes client choice and control. You will address clients support needs, enable them to make positive life choices and ultimately empower them to lead more sustainable lifestyles. You will complete day to day activities including administration tasks and reception duties to support the successful operation of the service.
The successful candidate(s) will be able to demonstrate:

Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
Good customer service, time management skills with the ability to prioritise workload
Good verbal and written communication skills
Proficient in a range of IT packages including Microsoft
Will be able to work within the ethos of The Salvation Army with regard to delivering services to vulnerable people without discrimination

Desirable attributes include:

GCSE’s including English and Maths (or equivalent)
Knowledge of Health & Safety and Safeguarding of Clients and Staff
Experience of working with vulnerable clients in a supportive setting.

In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK and Enhanced with barred list Adult DBS Disclosure
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Senior Care Assistant - Care Home

Hours: 33 hours per week

Salary: £15,22 per hour + £750 Golden Hello welcome bonus & other fantastic benefits

Location: East Hoathly, BN8 6DR

A £750 Golden Hello is just one of the ways we’ll reward you when you join in this role.

ABOUT THE ROLE

As a Senior Night Care Assistant at a care home, you’ll look after the different needs of our client's residents to enable to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Night Care Assistant, you’ll always respect the dignity and preferences of our client's residents as well playing your own part in creating an environment that’s warm, welcoming and vibrant.

ABOUT YOU

You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join as a Senior Night Care Assistant. We’ll also need to see that you have specific knowledge of clinical care for the elderly. We’re looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You’ll have the opportunity to develop your career through ongoing training opportunities, so there’s no limit to how far you can go. Many of our client's Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• 'Employee of the Month’ rewards and ‘Long Service Awards’

And so much more!

If you’d like to use your people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.

Click to Apply!

Job Reference: CTNPO5326

Care Assistant - Care Home

Hours: 33 hours per week

Salary: £12.83 per hour + fantastic benefits

Location: East Hoathly, BN8 6DR

A £500 Golden Hello is just one of the ways we’ll reward you when you join in this role.

ABOUT THE ROLE

As a Care Assistant at a care home, you’ll help residents enjoy each day by making sure they get the quality care and support they deserve. You’ll assist with daily living, providing support and companionship – and sharing great moments and memories too. It’s a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that’s as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our client's residents has one-to-one time. It’s an opportunity to put your skills to meaningful use and develop your career.

ABOUT YOU

To join as a Care Assistant you’ll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you’ll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tool
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• ‘Employee of the Month’ rewards and ‘Long Service Awards’

If you’d like to use your people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.

Click to Apply!

Job Reference: CTNPO5327

Senior Care Assistant - Care Home

Hours: 33 hours per week

Salary: £15,22 per hour + £750 Golden Hello welcome bonus & other fantastic benefits

Location: East Hoathly, BN8 6DR

A £750 Golden Hello is just one of the ways we’ll reward you when you join in this role.

ABOUT THE ROLE

As a Senior Night Care Assistant at a care home, you’ll look after the different needs of our client's residents to enable to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Night Care Assistant, you’ll always respect the dignity and preferences of our client's residents as well playing your own part in creating an environment that’s warm, welcoming and vibrant.

ABOUT YOU

You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join as a Senior Night Care Assistant. We’ll also need to see that you have specific knowledge of clinical care for the elderly. We’re looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You’ll have the opportunity to develop your career through ongoing training opportunities, so there’s no limit to how far you can go. Many of our client's Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• 'Employee of the Month’ rewards and ‘Long Service Awards’

And so much more!

If you’d like to use your people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.

Click to Apply!

Job Reference: CTNPO5326

Senior Care Assistant - Care Home

Hours: 33 hours per week

Salary: £15,22 per hour + £750 Golden Hello welcome bonus & other fantastic benefits

Location: East Hoathly, BN8 6DR

A £750 Golden Hello is just one of the ways we’ll reward you when you join in this role.

ABOUT THE ROLE

As a Senior Night Care Assistant at a care home, you’ll look after the different needs of our client's residents to enable to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Night Care Assistant, you’ll always respect the dignity and preferences of our client's residents as well playing your own part in creating an environment that’s warm, welcoming and vibrant.

ABOUT YOU

You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join as a Senior Night Care Assistant. We’ll also need to see that you have specific knowledge of clinical care for the elderly. We’re looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You’ll have the opportunity to develop your career through ongoing training opportunities, so there’s no limit to how far you can go. Many of our client's Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• 'Employee of the Month’ rewards and ‘Long Service Awards’

And so much more!

If you’d like to use your people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.

Click to Apply!

Job Reference: CTNPO5326

Care Assistant - Care Home

Hours: 33 hours per week

Salary: £12.83 per hour + fantastic benefits

Location: East Hoathly, BN8 6DR

A £500 Golden Hello is just one of the ways we’ll reward you when you join in this role.

ABOUT THE ROLE

As a Care Assistant at a care home, you’ll help residents enjoy each day by making sure they get the quality care and support they deserve. You’ll assist with daily living, providing support and companionship – and sharing great moments and memories too. It’s a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that’s as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our client's residents has one-to-one time. It’s an opportunity to put your skills to meaningful use and develop your career.

ABOUT YOU

To join as a Care Assistant you’ll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you’ll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tool
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• ‘Employee of the Month’ rewards and ‘Long Service Awards’

If you’d like to use your people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.

Click to Apply!

Job Reference: CTNPO5327

Care Assistant - Care Home

Hours: 33 hours per week

Salary: £12.83 per hour + fantastic benefits

Location: East Hoathly, BN8 6DR

A £500 Golden Hello is just one of the ways we’ll reward you when you join in this role.

ABOUT THE ROLE

As a Care Assistant at a care home, you’ll help residents enjoy each day by making sure they get the quality care and support they deserve. You’ll assist with daily living, providing support and companionship – and sharing great moments and memories too. It’s a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that’s as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our client's residents has one-to-one time. It’s an opportunity to put your skills to meaningful use and develop your career.

ABOUT YOU

To join as a Care Assistant you’ll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you’ll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tool
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• ‘Employee of the Month’ rewards and ‘Long Service Awards’

If you’d like to use your people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.

Click to Apply!

Job Reference: CTNPO5327

Looking for your next step in social care? Are you a confident problem solver, creative thinker with excellent communication skills?

We are seeking a Team Leader to join our supported living home in West Wickham. This is a full-time role and you would be required to work flexible across the shift rota. We require all candidates to be able drive and have a full UK driving licence for this role.

Your skills and experience working in care could be a great match for our team leader role. All you need is to be a role model for excellent support, who can inspire others and enable them to achieve their goals.

The support we provide is centred around each person’s values, preferences and needs this includes developing daily living skills, accessing a wider community, personal care and medication needs. In this role you’ll also lead and support a team of support workers.

You will:

• Proven previous experience of working with people with learning disability and autism

• Relevant social care qualification or working towards

• Previous management experience is desirable along with a managemnet qualification

• Experience developing skills within a team

• Be a confident problem solver and creative thinker with good communication skills

• Resilience to overcome challenges

Your responsibilities:

• To empower the people we support to live the lives they want to lead

• Provide great leadership and day-to-day supervision to a team of support workers.

• Assist the locality manager in the supervision, coaching and mentoring of the team.

• Provide direct care and support to the people we support and model best practice.

• Co-ordinate the daily provision of support and activities for people we support to ensure the delivery of a high quality, responsive and efficient service.

• You’ll have finances and other resources to manage, along with legal requirements and standards of care to meet.

• Benefits

• On-going training and career development including professional qualifications 

• Contributory pension 

• We cover the cost of DBS checks 

• Rota's are planned in advance. 

• Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings.

• Shopping discounts including Blue Light card, EE perks and Costco membership 

• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 

• Access to wellbeing helplines. 

• Health Cash Plan

TL_BT

Brandon Trust work alongside people of different ability so they are able to create opportunity and feel empowered to live the life they want.

All team leaders work flexible shifts to provide a 24/7 service. Successful applicants for this role will require an enhanced DBS check. 

We are an Equal Opportunities employer and welcome applicants from all sections of the community. 

None None

Looking for your next step in social care? Are you a confident problem solver, creative thinker with excellent communication skills?

We are seeking a two Team Leaders to join our supported living homes in Dulwich, Southwark.

• Part-time role - 20 hours per week, requiring you to work 20 hours per week working flexibly across the 24/7 shift rota (This position has a “genuine occupational requirement” covered under the Sex Discrimination Act 1975 and therefore only applications from females can be considered)
• Full time role - 37.5 hours per week, working flexibly across the 24/7 shift rota.

Your skills and experience working in care could be a great match for our team leader roles. All you need is to be a role model for excellent support, who can inspire others and enable them to achieve their goals.

The support we provide is centred around each person’s values, preferences and needs this includes developing daily living skills, accessing a wider community, personal care and medication needs. In this role you’ll also lead and support a team of support workers.

You will:

• Proven previous experience of working with people with learning disability and autism
• Relevant social care qualification or working towards
• Previous management experience is desirable along with a management qualification
• Experience developing skills within a team
• Be a confident problem solver and creative thinker with good communication skills
• Resilience to overcome challenges

Your responsibilities:

• To empower the people we support to live the lives they want to lead

• Provide great leadership and day-to-day supervision to a team of support workers.

• Assist the locality manager in the supervision, coaching and mentoring of the team.

• Provide direct care and support to the people we support and model best practice.

• Co-ordinate the daily provision of support and activities for people we support to ensure the delivery of a high quality, responsive and efficient service.

• You’ll have finances and other resources to manage, along with legal requirements and standards of care to meet.

Benefits

• Basic salary equates to £14.73 - 15.35 per hour - depending on experience

• Sleep-ins paid at £60 extra (service dependent)

• On-going training and career development including professional qualifications 

• Contributory pension 

• Cost of DBS check covered by us

• Rota's are planned in advance around 4-6 weeks

• Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings.

• Shopping discounts including Blue Light card, EE perks and Costco membership 

• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 

• Access to wellbeing helplines. 

• Access to Health Cash Plan

TL_BT

Brandon Trust work alongside people of different ability so they are able to create opportunity and feel empowered to live the life they want.

All team leaders work flexible shifts to provide a 24/7 service. Successful applicants for this role will require an enhanced DBS check. 

We are an Equal Opportunities employer and welcome applicants from all sections of the community. 

None None

Looking for your next step in social care? Are you a confident problem solver, creative thinker with excellent communication skills?

We are seeking a Team Leader to join our supported living home in Canada Water, Southwark. This is a full-time role and you would be required to work flexibly across the shift rota 24/7.

Your skills and experience working in care could be a great match for our team leader role. All you need is to be a role model for excellent support, who can inspire others and enable them to achieve their goals.

The support we provide is centred around each person’s values, preferences and needs this includes developing daily living skills, accessing a wider community, personal care and medication needs. In this role you’ll also lead and support a team of support workers.

You will:

• Proven previous experience of working with people with learning disability and autism

• Relevant social care qualification or working towards

• Previous management experience is desirable along with a management qualification

• Experience developing skills within a team

• Be a confident problem solver and creative thinker with good communication skills

• Resilience to overcome challenges

Your responsibilities:

• To empower the people we support to live the lives they want to lead

• Provide great leadership and day-to-day supervision to a team of support workers.

• Assist the locality manager in the supervision, coaching and mentoring of the team.

• Provide direct care and support to the people we support and model best practice.

• Co-ordinate the daily provision of support and activities for people we support to ensure the delivery of a high quality, responsive and efficient service.

• You’ll have finances and other resources to manage, along with legal requirements and standards of care to meet.

Benefits

• Basic salary equates to £14.73 - 15.35 per hour - depending on experience

• Sleep-ins paid at £60 extra (service dependent)

• On-going training and career development including professional qualifications 

• Contributory pension 

• Cost of DBS check covered by us

• Rota's are planned in advance around 4-6 weeks

• Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings.

• Shopping discounts including Blue Light card, EE perks and Costco membership 

• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 

• Access to wellbeing helplines. 

• Access to Health Cash Plan

TL_BT

Brandon Trust work alongside people of different ability so they are able to create opportunity and feel empowered to live the life they want.

All team leaders work flexible shifts to provide a 24/7 service. Successful applicants for this role will require an enhanced DBS check. 

We are an Equal Opportunities employer and welcome applicants from all sections of the community. 

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