Total 6 Customer Service job vacancies in HUNTINGDON, PE29 7AB

JOB DESCRIPTION - RECEPTIONIST/GP PERSONAL ASSISTANT PLACE OF WORK: Ramsey Health Centre POST TITLE: Receptionist and GP Personal Assistant (PA) - up to 37 hours per week PRIMARY ROLE: To provide a first point of contact to all patients, GPs, Practice Nurses and other medical staff RESPONSIBLE TO: Patient Services Supervisor RECEPTIONIST AND GP PERSONAL ASSISTANT To provide an efficient and professional point of contact for patients and visitors. To act as focal point of communication between patients, clinicians, practice and community staff. This post has no supervisory, managerial or budgetary responsibility. Specific Responsibilities: a. To receive patients in a friendly, polite and courteous manner and provide relevant information. b. Utilise SystmOne either by face-to-face or by telephone contact to ensure the efficiency of the appointment system and to monitor the flow of patients into the consulting and treatment rooms. To explain and show all patients how to use the automatic booking in system. c. To explain practice arrangements and formal requirements to all new patients and those seeking temporary cover, ensure that the correct procedures are adhered to. d. Respond promptly to all queries and requests for assistance from patients and other visitors. e. To book all temporary visitors into and out of the Health Centre. f. To act as Personal Assistant for a named Doctor and liaise between the Doctor and patient as required. g. To scan all patient documentation into the patients clinical record, ensuring that great care is taken in doing so and loading any results as necessary. h. To run all patient summaries off SystmOne for patient visits or as directed by the Doctor. i. To open and distribute post in accordance with Health Centre policy. j. To ensure that all complaints about services provided are directed to the Practice Manager. k. At lunchtime and at the end of the day to tidy the waiting room. l. To conduct a close down of the Health Centre and ensure proper security procedures are in place before exiting the building. m. Notify the Patient Services Supervisor of any inaccuracies, changes or items that need to be incorporated into the procedures to ensure the safe, efficient and smooth running of the practice. n. Participate in all staff training and practice meetings when required. o. To scan and load results. p. To target patients on QoF registers as directed by QoF co-ordinator. q. To take payments/deposits for private work and BP loans recording them appropriately in accordance with the Health Centre Policy. r. To make referrals to the District Nurse Team and Midwifery Team as directed by the Doctor. s. To assist patients with prescription requests and queries. Personal Assistant Dr XXXXX a. Act as Personal Assistant to XXXX. Act as the interface between the patient and doctor/nurse. Personal Development: a. To take responsibility for own developmental learning and performance. b. To participate in the practice appraisal scheme. c. To actively participate in ongoing meetings with the Patient Services Supervisor to review development and performance. d. To attend educational and other meetings as required. e. To undertake training as required including mandatory training and statutory training, core skills training and ongoing developmental training. f. Assess own learning needs and undertake learning as required. g. To take responsibility for maintaining a record of own personal development. h. To effectively manage own time, workload and resources. Transport: a. To organise urgent ambulances and 1-4 hour ambulances in accordance with protocols Prescriptions: a. To action all non-dispensing prescriptions requests iaw current protocols and deal with patient requests regarding. b. Action Systmonline requests iaw current protocols c. Action dispensary scripts iaw dispensary protocols Reception/Patient Waiting Area: a. To ensure on a daily basis that the area is kept both clean and tidy. Report any areas which need cleaning to the Patient Services Supervisor. b. To tidy and control all patient reading literature and leaflets. c. To check that all the information on the notice boards is relevant and up-to-date. Building: a. To secure the premises at the end of the day, usually 6.30pm Mon-Fri and ensure the building is totally secured including all lockable exits are locked, lights turned off and the alarm activated when necessary. Personal Qualities: The post holder will have regular contact with the public and will enjoy helping people of all ages and backgrounds. An outgoing personality, patience, tact, stamina and good communication skills as well as a high commitment to team work and a flexible approach to work is essential. Confidentiality: The post holder must maintain the confidentiality of information about patients, staff and other health service providers at all times. The work is of a confidential nature and information gained must not be communicated to other persons except in the recognised course of duty. Flexibility: This job description is intended to provide a broad outline of the main responsibilities only, the post holder will need to be flexible in developing the role and work closely with the Practice Manager.

Radis Community Care are looking for a Part Time Support Worker to join our team based in Park View, Huntingdon.

Shifts will be a mixture of days and nights.

Park View has 34 one and two bedroom apartments for older people, with the added benefit of 24/7 on-site support of professional care staff offering peace of mind.

About the role

As a Support Worker in our Extra Care Scheme you will be predominately supporting the elderly who are finding it difficult to cope due to physical frailty, enabling them to maintain independence. The role involves aiding residents with restricted mobility to move to dining areas at meal times, communal areas for social activities and to the privacy of their bedrooms at their request. For those residents who need support, our care workers strive to help them to retain as much independence as possible, for as long as possible. Care is tailored to the needs of each person, provided within their own apartment and can range from a little help daily to support throughout the day and night time.

The role will require you to assist residents with personal care activities such as washing, personal hygiene and dressing. You will have the opportunity to take part in physical and mental stimulation by taking part in recreational and social activities with residents, both individually and as a group.

The role is to promote resident’s independence, choice, dignity and respect by delivering the best standards of care.

Benefits for the Role

• NEST Pension
  
• Free uniform and PPE
  
• Excellent career progression
  
• Fully structured support for all new starters available
  
• Full Out of Hours support
  
• full training, working towards Care Certificate, Dementia, End of life and other training courses.
  
• In-depth online & Office based training
  
• Paid Shadowing in the field
  
• Refer a friend payment (Unlimited Payments) Subject to conditions
  
• We will pay for mandatory refresher training
  

  About Radis

  Established in 2001, Radis Community Care has grown to become a leading provider of community based social care and support for thousands of vulnerable adults and children in England and Wales, focused on supporting people to live independently in their own homes and part of their local communities.

  We care for a range of service users including the elderly and for people with physical and/or learning disabilities. Tailored to meet our service user’s individual needs, our care ranges from brief daily visits to 24-hour live-in care and can either be short or long-term.

  Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community.

  INDN

Support Worker

Town Godmanchester £11.78ph

Typical Shifts are Mon -Sun-8am-3pm and 3pm-10pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Female* Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service Lions Cross in Godmanchester is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in the local community, the next you could be unwinding with them doing arts and crafts.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism,

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

For further information regarding this role, please refer to the full job description for a full list of responsibilities.

We are excited to announce an opportunity at Cambridgeshire County Council for a Head of Service in our Corporate Parenting Service. This is a key leadership role that will directly impact the lives of children and young people in care, as we continue our journey of improvement. Following our last inspection in March 2024, which was graded as Requires Improvement to be Good, we are seeking a passionate and experienced individual to help us achieve our goal of an outstanding service at the next inspection.

As Head of Service, you will lead the operational delivery of the Children in Care and the Leaving Care services. You will bring a strong understanding of care planning, along with the legislation governing care leavers, and the new requirements for care leavers’ separate judgement under the Children’s ILACS Inspection. There has been incredible pace in driving improvement in the service and we are looking for someone who can continue taking the service forward.

This is a great opportunity for someone who is committed to improving outcomes for children and young people and who can bring vision, leadership, and dedication to ensure their needs remain at the heart of all we do.

We offer flexible work base location options across Cambridgeshire, providing an excellent opportunity for a balanced work-life arrangement, along with the support and supervision you need to succeed in this challenging yet rewarding role.

If you have the ambition and expertise to lead this vital service and want to make a lasting difference, we’d love to hear from you.

For an informal discussion please contact Service Director, Ranjit.Chambers@cambridgeshire.gov.uk

Interviews will be held in person on 13th December 2024.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes+

Take a look at our Employment Benefits Brochure attached to this advert to find out more.

What will you be doing?

You will become part of a fresh and energetic team with an ambitious commitment to the children and families we support. We know we need to improve and are confident we can deliver the changes, but we can’t do it without you.

By joining us you will be supported personally and professionally to deliver in this key role. Enabling you to provide leadership to children’s social care delivery teams ensuring a high standard of practice, taking key operational decisions to improve the outcomes for the children and families of Cambridgeshire.

You will hold statutory duties and work across the system with partners to deliver the best outcome possible for Cambridgeshire’s children and young people.

About you

You will be a qualified social worker with current Social Work England registration, and a post-graduate management qualification.

You will have comprehensive knowledge and experience of operational safeguarding children services and corporate parenting. You must be confident to lead with compassion but be able to deliver creative and innovative solutions.

You must have a solid understanding of the issues and challenges faced by local government and the skills to establish and sustain positive relationships across the system building trust and confidence.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

http://www.cambridgeshire.gov.uk/council/jobs-and-careers

Proud member of the Disability Confident employer scheme

Support Worker

Postcode: PE28
Up to: 11.44

Contract type: Full time - 42

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Without our incredible team of Support Workers, we simply wouldn’t be who we are today. We’re always on the hunt for hard-working, passionate people who want to make a difference and help others – so what are you waiting for?

Become a Support Worker and shape lives
As a Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
Although it would be beneficial to have some experience of healthcare work, it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.