Total 475 Customer Service job vacancies in Hemel Hempstead, Hertfordshire, HP2 7EE

Chef Manager

Full-time - 37 hours per week - Weekdays and alternate weekends required

Quantum Care is a not for profit company providing high quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. We are looking to recruit the right people to join us and provide the best possible care to our residents, offering support, maintaining dignity and assisting them to enjoy every day living in our Homes.

As a Chef Manager you will be responsible for:

Providing homely meals for our residents, meeting a diverse range of dietary requirements.
Planning staff rotas which are appropriate for the kitchen workload and arrange cover for planned absences, using existing and casual staff.
Organising every aspect of the catering operation within the home to provide a safe, nutritious, cost effective quality service to all customers.
Ensuring all statutory training takes place.
Ensuring regular stock takes occur and that stock is maintained at minimum agreed levels.
Communicating with all customers on a regular basis, whenever possible.
Managing the catering budget and producing financial information relating to performance against the budget on a monthly basis.
If you believe this is the job for you, we would love to have you join our team and in return we will provide the following rewards & benefits:

Competitive salaries with enhancements at weekends and Bank Holidays.
Career development opportunities and recognition of career milestones.
First class in house training provided from day one.
Free Employee Assistant Programme: Providing 24/7 assistance and support to help you balance work, family and life.
Company Pension Scheme (after 1 years’ service).
Free DBS check and uniform.
Access to retail discounts and offers.
Refer a friend scheme of £500 per referral
Terms and Conditions apply to all benefits

This is a great opportunity to join a well-established, values driven company that offers varied and rewarding work and opportunities for career progression. We welcome applications from a very diverse range of people who have the right to work in the UK. We are not able to offer sponsorship to candidates at this time.

Female Support Worker - Learning Disabilities Service - "No Sponsorship Available"

£11.50 up to £11.80, paid training, full-time, only day positions available

Please note that we can only consider female applicants for this role due to the needs of the service and its residents.
Location: Glenholme Healthcare, The Marlowes, Hemel, HP1 1GQ

Do you have a big smile? That can make a person's face light up.

Are you a kind, compassionate, or empathetic? No experience is required.

Whether you have been a Support Worker, Care Assistant or Carer previously or you come from a retail, hospitality, warehouse, cleaning, customer service, or admin background. We will provide ongoing training and support to you throughout your career with us.

Do you have patience and a sense of humour? Working as a care assistant or a Support worker isn’t always the easiest job, but we promise that it will be one of the most rewarding.

Benefits and perks as a Support Worker:

A Salary increase to £11.65 once you have completed our paid-for-care certificate (An industry-recognised qualification)
A Salary increase to £11.80 on completion of a paid-for Level 2-3 NVQ qualification (An industry-recognised qualification)
Compensation of up to £200 for completing your e-learning before you start
Hastee Pay – withdraw up to 40% of your earned salary before payday as and when you want
28 holidays (including bank holidays)
An additional day off for your birthday plus up to 5 additional days off for your length of service
Quarterly Awards to reward & recognise our amazing staff’s commitment and contribution and service performance-related bonuses
Automatic entry into our Employee Assistance Programme offering: Personal and everyday advice on child support, financial advice, mental health and health & wellbeing
You’ll also receive our pension & life assurance cover up to £10,000 (T&Cs apply)
Cycle2Work scheme
Free Blue Light Card
With the right training and support, you can help us to promote independence, choice, and inclusion. Every day you will make an invaluable contribution to the lives of people living with learning disabilities and will become more than just their support worker, you will become their companion too.

Duties of a Support Worker:

Companionship
Personal Care & Support
The teaching of independent living skills
Management of medication
Community-based activities such as swimming, social activities, or other leisure activities
Sound good? Don’t miss this fantastic opportunity and apply today to become a Support Worker and join the Glenholme Healthcare family.

At Glenholme, our core values allow our staff and service users to thrive. We believe in treating individuals, their families and our staff with respect and dignity while placing a high value on equality, equity and diversity.

This job requires an Enhanced DBS to be carried out.

Proud member of the Disability Confident employer scheme

As a Senior Nurse you will lead a multi-disciplinary team to deliver a nurse led service and prevent hospital admissions. You will undertake medication rounds, dispense controlled medication, attend emergency response situations, assess patients, and undertake reception screening. You will contribute to our nursing strategy and vision to; Provide outstanding evidence based care to our patients, seeking out, listening to and acting on their feedback, so that care is personalised and informed by what matters to them. Deliver non-judgemental care that makes a real difference, as defined throughout our bespoke Health in Justice competency framework. Inspire excellence by forging strong links with our partners and stakeholders and providing a service that people can trust, feel safe within, and feel proud of. Promote best practice, clinical supervision, evidence based care and continuous quality improvement, embedding a culture of shared learning. Share knowledge, skills and expertise to ensure safe care, building strong multi-disciplinary teams and supporting each other to do a great job.

We're looking for a kind, compassionate and resilient Specialist Behaviour Support Worker to join our Birchall Wood Service in Hertfordshire.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.

We are looking for a specialist behavioural support worker of skilled, creative and experienced support workers to support one customer in her own home in Welwyn Garden City. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role must have an excellent value base to support the customer to build their life and develop their skills and passions as an independent person.

A full driving licence is required for this position.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website jobs.lookahead.org.uk

What you'll do:

Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open new opportunities for the customer.
Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning, and decorating.
Supporting the customer in their sensory routine, trialling and testing new sensory experiences.
Supporting the customer to communicate their wants and needs and develop new ways of doing this, communicating with them in a person-centred way.
Supporting the customer to manage their anxieties, using Positive Behaviour Support and Autism-specific approaches.
Collating a range of behavioural data and essential paperwork to be analysed within our local management structure.
Driving the customer's (manual) vehicle to support them to go about their daily life.
Supporting the customer with personal care.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

NVQ Level 2 or equivalent
Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities
Driving licence and a willingness to drive as part of support duties
Experience of engaging vulnerable people with complex needs in meaningful activities.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Care workers required to visit vulnerable people in their homes. Experienced in the role or willing to train for the right candidate.
We have Full time and part- part-time and nights and weekends available.
Full UK driving licence required mileage paid, good rates of pay You will have the opportunity to progress in your role with continued professional development programmes with the company
For a informal Discussion to find out more please call our friendly team.

Service Advisor - Bishops Stortford

Salary: £30,000 plus Bonus OTE £36,000

Hours: Monday-Friday 08:00-17:00. 1 in 3 Saturday 8-12 to start moving to 1 in 4 days.

Ref:OC18785

We have a new vacancy for a customer service advisor looking for a new challenge, entering the motor world my client's main dealership in Bishop Stortford, who are looking for a confident individual with transferable skills, to work along side a vibrant team of service advisors in Bishops Stortford. They can offer excellent opportunities for progression, career development and due to the nature of how busy things have got the earning potential is huge!

Excellent opportunities for progression, development, and high earning potential!

Benefits:

• Employee purchase scheme
• Refer a Friend Scheme you could get up to £1000
• Discount voucher store
• Enhanced maternity, paternity and adoption leave
• Life assurance x2 basic salary
• Eye Care
• Discounts with selected mobile phone providers
• Smart Health
• Mental health support
• Travel insurance
• Discount at UK Premium Gyms
• Pay day advances up to 10%
• Critical illness cover up to 50% salary for 2 months

Service Advisor Responsibilities:

• Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled
• Confident with using Computer systems
• Dealing with telephone calls and booking systems

Service Advisor Requirements

• Minimum 2 year's customer Facing service experience.
• Full UK Driving License.

All applicants for this Service Advisor role are treated with 100% confidentiality.

Consultant: Billy olivier

INDAS

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Service Admin- Motor Trade- Bishops Stortford
Salary: £27,000 to £30,000
Working hours: Monday to Friday - 8-6, 1 in 4 Saturdays

We have a new vacancy for a customer service admin looking for a new challenge, entering the motor world my client's main dealership in Bishop Stortford, who are looking for a confident individual with transferable skills, to work along side a vibrant team in Bishops Stortford. They can offer excellent opportunities for progression, career development and due to the nature of how busy things have got the earning potential is huge!

Excellent opportunities for progression, development, and high earning potential!

Benefits:

• Employee purchase scheme
• Refer a Friend Scheme you could get up to £1000
• Discount voucher store
• Enhanced maternity, paternity and adoption leave
• Life assurance x2 basic salary
• Eye Care
• Discounts with selected mobile phone providers
• Smart Health
• Mental health support
• Travel insurance
• Discount at UK Premium Gyms
• Pay day advances up to 10%
• Critical illness cover up to 50% salary for 2 months

Requirements:

• 2 years experience in the trade
• Commercial experience beneficial
• Full driving licence

All applications will be treated with the utmost confidentiality

INDAS

Consultant: Billy Olivier

Octane Recruitment is a specialist Automotive / Motor Trade recruitment agency. We deal with all aspects of the motor

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Your new company
My client is seeking a dynamic and proactive individual with a can - do attitude to join their team as a customer service administrator.

The primary goal of this role is to ensure the continuity of customer care and support for the organisation's customer and client base. You will be assisting the service team and manager with overseeing administrative support, engineering staff and other business areas to maintain high standards of customer care.

Your new role
Schedule engineers effectively and timely
First line of communication for all customers, ensuring customer support levels meet agreed contract standards
Escalate customer complaints as needed
Log reactive calls and coordinate engineer's jobs daily
Monitor engineer attendance
Ensure all calls are handled quickly and efficiently


What you'll need to succeed
Scheduling / Planning experience is desirable or experience within a similar role.
Experience working in customer care / Helpdesk
Experience working with MS Office packages
Experience of handling purchase orders
Ability to prioritise tasks and work under pressure
Strong communication and written skills
Good numerical skills
Ability to work as part of a team

What you'll get in return
Free parking on-site
Annual bonus
20 days holiday plus BH - Holiday increases with years of service
Staff lunches on a Friday

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client based in Hertfordshire is currently recruiting for a Structural Engineer to join their team as soon as possible.

This is a full time, permanent role offering hybrid working from their office in Hertfordshire, the ideal candidate must have 3+ years working on residential projects.

The purpose of the role is to be responsible for the successful technical and commercial execution of project work, including managing personnel and resources. Senior Engineers will be technically competent and be good communicators, able to develop relationships with clients and fellow professionals.

Essential Duties and Responsibilities:

• Undertaking more complex analysis and design calculations
• Provide guidance to other engineers and technicians
• Checking work of other engineers and technicians
• Understanding and implementing business management systems
• Assistance with the preparation of fee bids
• Management of projects including invoicing
• Assisting with training and appraisal of technical staff
• Assisting with management of staff

Requirements:

• A degree in Civil or Structural Engineering, or alternative equivalent practical experience
• Chartered or Incorporated Engineer, Member of IStructE, ICE or other relevant institution
• Knowledge of relevant discipline and applicable standards
• Proven ability in engineering design & reporting
• Commercially aware

If interested, our client is looking to move quickly and are therefore offering between £44,000 - £58,000 per annum for the role. If you would like more information, please feel free to get in touch on 01772208967 or via email at james.glover@servicecare.org.uk

For further information on this role please see the job description and person specification attached.

The purpose of this role is to work in a team to provide high quality administrative support to the Rennie Grove Peace Coordination Centre.

You will therefore need to demonstrate your abilities in the following areas
• Acting as the first point of contact for patients, families and professionals and provide a kind and knowledgeable response when dealing with callers and knowing how and when to escalate.
• To deal appropriately and sensitively with all callers, adhering to hospice policies on confidentiality at all times.
• Working collaboratively with others in the Coordination Centre, including clinical colleagues and support them to ensure the patient and family receive the appropriate care in a timely way.
• Ensuring that data entry on to the clinical systems is complete and accurate.
• Work on a rota basis covering 8am to 6pm, seven days a week.
• Acting as a Rennie Grove Peace Hospice Care ambassador, actively demonstrating our values and positively promoting the specialist care we provide.

What we're looking for:

• Good standard of general education, including Mathematics and English to GCSE level or equivalent.
• Outstanding organisational skills.
• Excellent working knowledge of MS Office packages including Word, Excel and PowerPoint.
• An attention to detail with all types of information and data entry.
• Excellent communication skills, both written and verbal.
• Demonstrates a “can do” attitude to work-related situations.
• Able to work alone and as part of a team.

Are you ready to make a difference? Click 'Apply Now'...

If successful, you'll join on the first working Monday of the month so we can best support you with our structured induction programme.

For an informal chat about this role please contact Clair Elliott, Co-ordination Centre Administration Lead, at clair.elliott@renniegrovepeace.org

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.

Our commitment to equality and diversity

At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process and we are fully committed to equality diversity and inclusion in both our workforce and within our culture.

For further details on the main responsibilities, please see the attached job description and person specification.

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

An exciting opportunity has arisen to join an established team of Children’s Complex Care Nurses in Birmingham on a Permanent basis. This is a city wide service that offers personalised specialist nursing support to children & families with a variety of highly complex physical health needs.

We provide bespoke commissioned packages of care to children within their own homes, schools and other community locations. The service operates seven days a week and 24 hours a day.

If you are an experienced Children’s Nurse with excellent clinical skills, have advanced communication abilities you may be who we are looking for to join our busy team. This post will provide the successful candidate with the opportunity to develop rewarding therapeutic relationships with children & families in a community setting.

Within this role you will be required to provide training and supervision to other members of the team including health care assistants as well as parents and family members ensuring their competence in meeting the care needs of specific children and young people. This client group has highly complex health needs which include children and young people that are technology dependent i.e. requiring invasive ventilation. The Children’s Complex Care Team forms part of the wider Specialist Nursing Service which includes Children’s Rapid Response, Children’s Palliative Care and the Children’s Community Nursing Team.

The post holder will be responsible for delivering high quality nursing care according to agreed standards which are set and monitored.

If you have a positive outlook, professional attitude, are a good team player and are passionate about delivering high quality, safe and compassionate child & family focused care then we would like to hear from you.

In return the successful candidate will be offered opportunities to develop both clinically and professionally within a supportive environment and be encouraged to participate in service developments. Formal clinical supervision and a supported induction period will be provided

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

IMPORTANT

· Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.



· Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.

For further details on the main responsibilities, please see the attached job description and person specification.


This advert closes on Monday 25 Nov 2024

We are currently working with a fantastic client, looking for agents to support their customers with a wide range of different enquiries via webchat.

This is a fixed term contract until the end of April 2025

Pay Rate - £12.31 per hour

Role is on site at the office in Watford

Ideal candidates will have a passion for customer service and excellent communication skills. It is a fast-paced environment where you will be expected to respond to up to 3 live chats whilst navigating multiple computer systems at once.

Excellent spelling, grammar and typing speed are needed, however you don't need to have experience in this type of environment, just have a strong desire to provide a consistent outstanding service whilst dealing with customers.

Full training will be provided.

37.5 hours per week on a shift rota basis between the hours of 8 am and 8pm, Monday to Sunday.


Please note acceptance onto the role is subject to a clear DBS and Credit Check.

Please apply with your most up-to-date CV, ensuring any gaps in employment during the last 3 years are accounted for.

If suitable, a member of the team will contact you for a short telephone screening, computer skills test and then look to invite you to a face to face interview with the hiring manager.

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

Job Opportunity: Residential Support Worker
Location: Hatfield
Salary: £11.50 - £13 per hour (depending on experience)
Contract: Full-time, includes 24-hour shift pattern, weekends, and bank holidays

Are you passionate about supporting families and making a positive difference? We are seeking a compassionate Residential Support Worker for a residential service dedicated to supporting young children. This role focuses on providing a safe, supportive, and structured environment to help families reach their full potential.

Key Responsibilities:

• Partner with team members and external professionals to guide young people towards their placement goals.
• Record and monitor progress, supporting young people with practical life skills.
• Encourage positive behaviours and maintain a safe environment.
• Provide transportation for appointments.
• Maintain professional boundaries while promoting constructive relationships within the service.

Ideal Candidate:

• Skills: Strong communication, resilience, flexibility, and ability to work both independently and in a team.
• Qualifications: Level 3 Diploma in Health and Social Care (or willingness to work toward this).
• Experience: Prior experience with vulnerable children/young people.
• Availability: Must be willing to work shifts, including nights, weekends, and holidays.
• Driving Licence: Essential (business insurance on vehicle required).

If you're a motivated team player with a passion for supporting young people, apply today to join a rewarding environment that values compassion and growth!