Total 841 Customer Service job vacancies in India, Bengaluru

Responsibilities

• To provide first aid, logistical, equipment and height, water and expeditionary safety support with Training Safety Policy
• To support , assist, prompt follow-up on incident management, height rescue system and evacuation as necessary during or after the programme.
• To implement and manage the incident response system, height rescue system and evacuation procedure of the facility/ Centre.
• To evaluate and select appropriate alternatives to contribute to the efficient and effective administration and resource management processes

Requirements

• Abseil proficiency level 2 (SNAS level 2)
• Biz safe level 2
• Kayaking 2 star certification
• Lifesaving 1, 2 and 3/Bronze medallion
• Sports climbing level 2 (SNCS 2)
• Sport climbing activity Supervisor
• Working at height
• Wilderness first aid
• Other relevant skills such as safety and risk management, group management, camping, hiking and backpacking, navigation, cycling, challenge course management, and expeditionary learning.

Responsibilities

• To support the indoor labs would require general knowledge in sports sciences.
• To operate and perform general troubleshooting on lab equipment such as 3D scanner, Parvomedic, Metamax, Alter G treadmill, Environmental Heat Chamber, Bioware Forceplate, Motion Analysis Camera, Tekscan Pressure Mat, Isokinetic Dynamometer (Biodex), Inertial Measurement Unit, HUR machines, Electromyography (EMG), Occlusion goggles, Glucometer, Lactate Pro 2, Accuchek), Refractometer, etc.

Requirements

• Basic First Aid, CPR & AED and other relevant skills such as safety and risk management.

Accountable for probing; triaging; dispatching job to the right man with the right skills using necessary tool either via phone or emails

Following our Business Code of Conduct and always acting with integrity and due diligence Identifying operational improvement and finding solutions by applying CI tools and techniques Handle Inbound / Outbound Calls within the critical metrics Knows and applies fundamental work theories/concepts/processes in own areas of work To Probe; Triage and Dispatch Jobs for the Stores Allocate the right man with the right skill @ the right time Responds with appropriate levels of urgency to situations that require quick response or turnaround Ability to the analyze the root cause and handle 1st level issues Ability to make informed and timely decisions

Job Description:

We are seeking enthusiastic and dedicated Food & Beverage Service Staff to join our team! In this role, you will provide exceptional service to our guests, ensuring a memorable dining experience. Your attention to detail, positive attitude, and ability to work in a fast-paced environment will contribute to our commitment to excellence.

Key Responsibilities:

• Guest Service: Greet and welcome guests, take orders, and provide menu recommendations. Ensure all guests receive timely and courteous service.
• Order Management: Accurately enter orders into the system, relay them to the kitchen and bar staff, and monitor food and beverage delivery.
• Dining Room Maintenance: Set up and maintain a clean and organized dining area, including tables, chairs, and condiments.
• Knowledge of Menu: Stay informed about menu items, specials, and promotions to effectively assist guests and answer questions.
• Team Collaboration: Work closely with kitchen and bar staff to ensure smooth operations and guest satisfaction.
• Health & Safety Compliance: Adhere to food safety and sanitation standards, ensuring a safe environment for both guests and staff.
• Problem Solving: Address guest concerns or complaints promptly and professionally, escalating issues as needed.

Qualifications:

• Previous experience in food and beverage service preferred but not required.
• Good communication and interpersonal skills.
• Ability to work well under pressure and in a team environment.

Job Description:

1.⁠ Perform a technical evaluation of various RFQs and advise service coordination teams accordingly.

2. ⁠Responsible for increasing Electromek’s market share in the maritime industry in Southeast Asia.

3. Relationship Management with existing customers and acquiring new customers.

4. Conduct or attend various Technical Seminars / Networking Events on behalf of ElectroMek Marine and educate the audience on the Products and Services offered by the company.

5.⁠ ⁠Frequent Visits to existing and new Client offices for meeting Vessel Managers and Purchase dept in and around Southeast Asia.

6.⁠ ⁠Coordination for RFQs received from clients for Quotation, arrangements, and

delivery for Supply and Services.

7.⁠ ⁠Relationship Management with existing Service Partners and building new partners

around the world.

8.⁠ ⁠Coordination for Jobs being carried out overseas and providing timely updates to the vessel managers.

9.⁠ ⁠Regular updates from onboard engineers to keep the office internally advised.

10.Follow up on the complete Quote to Cash cycle.

Essential Requirements:

1. 7-10 years experience in technical sales in Shipping.

2. An existing network of contacts among various ship managers/owners in and around South East Asia.

3. The Candidate must have a proven track record in Business Development.

4. Must have a degree in Marine / Mechanical engineering from a reputable institute.

5. Must have worked onboard vessels in the capacity of watch keeping Engineer for 3-5 contracts.

6. Fluent in English (written & verbal).

7. Must have a “Hunter” attitude toward bringing in new businesses while “Farming” the existing ones.

8. Should be comfortable making cold calls .

Desirable Requirements:

1. MBA degree will be an added advantage

2. Good analytical skills

We are looking for a Patient Service Officer (PSO) for the Admission & Discharge team to ensure a smooth admission procedures for patients. Duties include but are not limited to Admission registration, Financial counselling, Discharge and Billings, Insurance processes. You will also be involved in other administrative duties (extending support to other clinics when required).

Key Accountabilities:

Perform Admission & Billing process:

• Generate bill estimatation and provide financial counselling to patient/next of kin
• Advise patient on MediSave / MediShield / Integrated Shield / Corporate insurances
• Data entry of all fees and information into the system
• Execute payment collections and refunds (credit card, cash, nets, cheques)
• Managing difficult customers’ enquiry/feedback

Qualification / Work Experience Requirements:

• Minimum NITEC/GCE O/A Levels
• Tech Savvy
• 2 years of experience in healthcare/admission setting is an advantage
• Able to work 2 rotational shifts - 7am to 4pm / 10am to 7pm (Monday to Friday), 7am to 11am / 10am to 2pm (Saturday), Sunday & Public Holiday: Closed

Personality requirements

• Ability to work in team and fast-paced environment.
• Able to communicate, a Team player with natural ability to interact with other department staff of all levels ensure smooth and seamless experience for patients.
• Adaptable and willing to learn new skills.
• Possess good verbal and written English language.
• Bilingual is an advantage.

Experience: At least 7 years of relevant experience

Role: Level 2 Production Support

Key Responsibilities:

· Technical Specialist responsible for the business application portfolio availability and reliability to serve the business per agreed service level targets.

· Ensure system service uptime & day-to-day smooth running, support users’ enquiries and perform due diligence to ensure ease of maintenance, operation efficiency, system monitoring and availability.

· Lead by example in high pressure situations and timely resolution of any day-to-day Tier-1 application system issues/incidents.

· Provide timely escalation/report to system support team lead concerning BAU matters, tracks and manage the production issue from opening to closure, including follow-up fixes wherever is applicable.

· Work with cross functional teams to troubleshoot and resolve complex issues.

· Performance analysis and fine tuning of industry cut off time-sensitive systems.

· Assess operational readiness of new products / applications / flows and execute continuous service improvement plan, process improvement.

· Develop and maintain professional relationships with all relevant business users/operation support center as well as providing effective and timely support for production issues as well as queries.

· Contribute in effective knowledge management best practices within team and organization. Support the upkeep of the supporting documentation related to the application system in-charged.

· Support system resiliency activities such as DR exercise, BCP and system improvement planning.

· Liaise with various support units such as Data Security, Infrastructure, Technical Service, and Quality Assurance on system/application setup, environment and deployment.

· Work with level 1 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.

· Work with project/development/Level 3 team in permanent resolution/change request management – all types including enhancements, bug fixes, etc.

· Provide after office hours standby support (on rotation basis) and for emergency recoveries.

Key REQUIREMENTS:

· At least 7 years of software development and production system support experience in the financial industry is preferred.

· Technically sound in distributed system (Linux, Unix, Windows), Relational Database Management System (MySQL, MSSQL, Oracle) concepts, SQL queries for data retrieval and analysis.

· Experience writing scripts on automation (VBA, excel and/or other languages), database queries, generating capacity and performance reports, MS SharePoint administration

· Incident Management / Problem Management / Capacity and performance management

· Experience in scheduling tools and Interfaces and Messaging systems/file transfer protocol such as Control-M, sFTP, Connect Direct, IBM WebsSphere MQ and etc.

· Knowledge of Platform-as-a-Service (PaaS) cloud solutions in Red Hat OpenShift is a plus.

· Ability to foster a proactive team environment focused on technical remediation of Production Environments.

· Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority

· Excellent communication and interpersonal skills, and able to work well with cross-organizational teams; to communicate and develop long lasting relationships with all levels in a clear, concise manner.

· Capable in prompt incident and problem management, provides short term workaround and long term solutions wherever is applicable, in order to maintain system maximum uptime and availability.

· Strong in change management control, good documentation skills and high problem solving skills.

· Strong team player. Flexible and able to coordinate team effectively both in and outside of office hours; willing to take on challenges and provide prompt and effective day and night support

· Good Understanding of wholesale and transaction banking operation function domain covering Payment and account receivables operation.

· Understanding of ITIL methodology would be highly advantageous

We are looking for a few Temp Clinic admin assistants (back-office) to join us and support our clinic administrative work.

Roles & Responsibilities:

• Liaise with the corporate client
• Perform administrative tasks such as enrolment, invoicing, termination and attend to enquires via phone and email
• Perform Data Entry
• Ad-hoc duties as assigned by the supervisor

Requirement:

• Computer literacy; Microsoft Office, Email
• IT savvy; able to handle clinic management system independently after training provided
• Fast learner and team player
• Good interpersonal skills, a good team player, and has good time management skills
• Able to commit minimum 3 months, office hours (9am to 6pm, Monday to Friday)
• Open to Poly grads or waiting to enroll to university
• Hourly rate - $10-$15 (depending on experience) / No CPFs

Position Type :

Type Of Hire :

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Programmer Analyst : 3+ Years of experience

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team:

ATM implementation team works on Adding/updating/deleting ATMs. They work for clients in US. ATM team co-ordinates with internal teams for changes related to ATM loads, Telecom and image file creations. They also provide support for troubleshooting issues with ATMs.

What you will be doing:

• Accepting Client requests and coordinate with client to get the Proper data/requirement regarding the tasks/Projects.
• Perform specified pre-live tasks, including Network and database configurations.
• Managing system configuration and Loads related to ATM software.
• Responsible for reporting, tracking and management of software tickets and Projects.
• Responsible for tracking and resolution of data, configuration and internal network issues
  that affect the ATM systems.
• Ensuring Tasks/Projects completing on time.
• Perform other duties as assigned by Manager ATM Support.

What you bring:

• Knowledge in Banking products and services through documentation, cross-training and knowledge transfer.
• Experience in Switching technology, ISO standards, Cards & Payments, Authorization, Settlement concepts.

• Hands on experience on ATM/CRM/BNA System.
• Should have knowledge on ATM terminals of NCR / Wincor / Okie / Hitachi makes
• Understanding of client server model.
• Should have experience on ATM Screen Flow, States, etc
• Should have working experience on NDC/DDC Protocol.
• Should have experience in EFT switch.
• Should have knowledge in HP nonstop Tandem-TAL/TACL.

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
•  A competitive salary and benefits
•  A variety of career development tools, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

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About the Team:

The FIS  team is made up of 50+ people. There is also a support team based in Manila who take care of patching, certificates, level 1 on call, user management as well as more complex system administration tasks.

What You Will Be Doing  

• 6+ years of experience
• Experience in L2 support along with Java.
• Exposure to Springboot, Spring MVC, Struts, Spring Boot based application
• Knowledge in NodeJS and around technology development Skill
• Exposure to SQL, ORACLE, MongoDB.
• Experience in CI/CD Pipeline Setup in AWS and Jenkins and other DevOps work.
• Experience in payments software is a plus.

What will you Bring

• Involved in requirements analysis by discussing with onsite team.
• Involved in development and defect fixes in various versions of product.
• Involved in problem solving and critical thinking.
• Delivering quality code meeting customer expectations.

What we offer you

•  A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
•  A competitive salary and benefits
•  A variety of career development tools, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Python Application Support - Rotational Shifts

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

CAPERAS team is CAPE – Common Arrangment Processing Engine ,CAPERAS is the Reporting & Analysis Solution for CAPE where it can consume data from NextGen       components - CAPE Retail Deposits, CAPE Commercial Deposits, CAPE Lending, Enterprise Customer and Enterprise Org. It is built on Hadoop (Big Data) stack where it has capability to consume Real Time Data, Batch & Intraday feeds and provides Reporting Framework for Operational, MIS and Reconciliation reports with options to run in a batch and also view the reports through a User Interface.

What you will be doing:

·       Provides technical support activities for a software production processing environment.

·       Installs, maintains and supports application/source code and/or its components and subsystems including third party software.

·       Detects, diagnoses and reports related problems.

·       Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.

What you bring:

·       Should have experience in 7-12 years in experience in Python Application Support and Production support

·       Hands on experience in Python Unix,SQL Hadoop, Java development knowledge is added,

·       Experience in Troubleshooting Incident Triaging, Log analysis, Platform Stability

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

1. 1. Analyze digital landscape of Independent Aftermarket in India
   2. Understand different roles in a multi-brand car repair workshop and map their user journey on respective applications
   3. Assist product specialist in developing sprint plan and corresponding documentation
   4. Take ownership of regular product upgrades, patch deployment and co-ordinate with external vendors and Cross Functional teams for the same
   5. Translate market requirements into IT-requirements to assist product manager in product development
   6. Rollout of new software and building interfaces between multiple digital systems
   7. Define test criteria and acceptance criteria for the software
   8. Run product tests and plan for roll-out
   9. Develop and maintain technical documentation like requirement specification, design document, software architecture design, test scripts, user manuals etc.
   10. Manage product lifecycle considering local needs as well as global developments
   11. Provide periodic training to field teams as well as external roll out consultants on new product features

Admin Executive (Contract)

Contract Period: 2 months

This position is to report to Manager (Corporate Services) and the Assistant Managers and provide support to ensure the smooth operations of the HR/Admin Department.

What you’ll be doing:

• Responsible for department administrative support duties such as AOR, invoice processing to finance, recording of expenses etc.
• Processing daily outgoing mails using of the franking machine, arranging weekly courier service etc.
• To disseminate the incoming mails and despatch to the relevant departments.
• To buy and prepare the refreshment for all meetings.
• To ensure that the Boardroom and Meeting rooms are set-up properly and ready for the meeting.
• To ensure there is enough inventory for the coffee capsule, tea, cups, plates, cutlery, boxes etc.
• Assist the department in organising any Staff Events.
• Responsible for general corporate office administration duties like procurement of office stationery supplies.
• Other general administrative or corporate service duties as assigned by Manager, Corporate Services and Assistant Managers.

We want you, if you have/are:

• At least a Diploma in Administrative or its equivalent.
• Minimum 3 years working experience in doing Admin.
• Service oriented with good written & verbal communication skills.
• A team-player with good interpersonal skills.
• Able to work independently, meticulous and self-motivated.
• Able to start work immediately or on short notice will be preferred.

Interested candidates are to send in detailed resume stating current and expected salary, together with a recent photograph. We regret that only shortlisted candidates will be notified.

• Answer calls from clients
• Assist with day to day tasks
• Receive stocks from suppliers
• Assist with enquiries

As a marketing intern, you will be given the opportunity to be part of the marketing team and contribute to the marketing and growth of HMI Medical Centre (f.k.a StarMed Specialist Centre). This role offers exposure to a range of marketing activities, both digital and traditional, while proving hands-on experience in the healthcare industry.

Within the marketing team, you will also be playing a crucial role in supporting the growth of the relevant business units including corporate sales, concierge services and partnership & engagement.

Roles & Responsibilities:

• Participate in the planning and executing strategic marketing and communication activities for both digital and traditional channels (e.g Out-of-home, print collaterals, social media, website, EDM).
• Collaborate with the design team to brief them on necessary requirements for marketing creatives.
• Craft content for digital, print and outdoor marketing channels through effective copywriting and ideation. Experience in designing and video editing is a plus.
• Manage stakeholders through timely submission of deliverables, regular communications and updates.
• Request for proposals/quotations for marketing campaigns & partnership engagements.
• Collaborate with clinic staff and doctors for successful end-to-end execution of marketing/customer service enhancement campaigns.
• Offer support at marketing events, when required.
• Assist with other ad-hoc duties as assigned

Requirements:

• Able to commit at least for 4 months.
• Enjoy communicating with people and am always eager to learn new things
• Good interpersonal skills, a good team player, and has good time management skill