Total 841 Customer Service job vacancies in India, Bengaluru

We are now looking for a Patient Service Officer to be part of the team.

The successful candidate will be performing the following duties, but not limited to:

• Perform registration: key in patients’ data and register in the system.
• Generate bill estimation form.
• Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
• Follow up with doctors or clinic staff on completing the information required.
• Assist doctor during the consultation.
• Booking of appointments in the system.
• Alert and rectify duplicate patients’ records in the system.
• Assist in training and guiding new and junior staff.
• Collect deposit if required.
• Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
• Perform daily closing of collections and alert superiors on discrepancies if any.

Requirements

• Has 1-2 years of experience in healthcare industry
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
• Able to work in fast-paced environment.
• Tech-savvy
• Good interpersonal skills, a good team player and has good time management skills.
• Willing to learn and ability to adapt are key attributes for this role
• 5.5-day work week

To support Nexthink Professional Services and the Nexthink Accelerate team, we are looking for a Professional Service Consultant who can provide service activities to Nexthink strategic accounts and provide ongoing value to Nexthink customers in different areas of operations.
The role focuses on working with Service Delivery Managers and consultants to provide Nexthink with advanced content build. The role is expected to collaborate with SDMs, Professional Services, and Customer Success teams.
The primary responsibilities of the role are as follows:

•Analyze and benchmark customer data-set to drive insights for ongoing operations.
•Create analytical reports and perform ticket analysis to provide recommended action plans.
•Provide insights on end-user computing common issues and proper ways to solve them for enterprises
•Ability to translate analytics findings into appropriate content/solution in Nexthink
•Understand customer requirements to be able to advise and implement a relevant Nexthink solution in line with industry best practices.
•Develop advanced customer content and handle testing, pilot, and production deployment.
•Develop automation scripts (Remote Actions) based on Windows PowerShell.
•Support customers’ initiatives on Nexthink areas of operations
•Seek to improve relevant technical knowledge and skills continuously
•Work against a set of Service Levels (SLs)
•Stay current on product development/releases to a level required for the above activities;

Your Career

We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSOAR support team, you will serve our customer base providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements.

Your Impact

• Respond to user-reported issues in adherence to established Service Level Agreements
• Triage customer reported issues and respond to them via ticketing system, phone or remote sessions
• Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise 
• Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix
• Provide timely feedback into the development process on customer-reported product problems
• Document actions to effectively communicate information internally and to customers
• Facilitate root cause investigations and manage the implementation of corrective and preventative measures

Job title: Customer Service Assistant

Location: Jalan Besar or Orchard Area

Working hours: 5pm - 3am

Salary: $3000-6000/month

Description:

1. Build and entrench clients' relationships

2. Provide clients with regular market updates, understanding their financial needs and recommending appropriate wealth management products

3. Handle customers feedback

4. Follow up with customers needs and build good relationship

5. Promote company events

6. Familiar withe company products and increase company revenue

What's in it for you

Proven training structure to guarantee your success

Earn perpetual passive income upon successful sales

Earn perpetual management fee once promoted to manager

Enjoy work life balance

Preference: Full-time job

Job Highlights

· Positive Working Environment

· Fixed Allowances

· AWS + Quarterly Performance Incentive Bonus

. Career Growth

Guest Service Officer Job Description:

A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating a positive first impression for hotel guests. Key responsibilities include:

1. Guest Check-In and Check-Out:

- Efficiently process guest arrivals and departures.

- Distribute room keys and inform guests about room amenities and hotel services.

- Address guest inquiries, requests, and concerns promptly and professionally.

2. Customer Service Excellence:

- Exhibit exceptional customer service skills, making guests feel welcome and valued.

- Provide accurate information about the hotel, local attractions, and services.

- Handle guest complaints or issues with patience and effective problem-solving.

3. Payment Processing:

- Collect payments for hotel accommodations and additional services.

- Maintain accurate billing and payment records.

4. Communication Skills:

- Possess strong verbal and written communication skills to interact with guests and colleagues effectively.

- Handle phone inquiries and reservations courteously and professionally.

5. Computer Proficiency:

- Utilize basic computer skills for guest check-in, reservations, and record-keeping.

- Familiarity with hotel management software is a plus.

6. Professional Appearance:

- Maintain a neat and professional appearance.

- Greet guests with a friendly smile and offer assistance as needed.

7. Physical Stamina:

- Be able to stand for extended periods.

- Handle luggage and assist guests with mobility as required.

Job Requirements:

- Candidate must possess at least GCE O-level or equivalent.

- Minimum 1 year of hotel front office working experience is preferred. Candidates with no related experience will also be considered, as on-the-job training will be provided.

- Pleasant and well-groomed.

- Good communication and interpersonal skills.

- Enjoys interacting with guests and working in a fast-paced environment.

- The candidate must be able to work rotational shifts, weekends, and holidays (9–12 hours).

- A good team player, can work independently and is able to work under pressure.

If you meet these requirements and are excited to be a part of our dynamic and growing team at Beverly Hotel Elements, we encourage you to apply. Join us in creating unforgettable experiences for our guests while embarking on a rewarding career journey in the hospitality industry.

We look forward to having you as a part of our Beverly Hotel Elements family!

PROGRAMMES EXECUTIVE

As our Programmes Executive, you will report to the Manager, Recreation Programmes & Engagement and Assistant Manager, Programmes. This position involves planning, administering, organising and executing of recreation programs for our members.

Responsibilities:

• To assist in the planning, coordination, organising and execution of all social events, activities and programmes for our Club member.
• To support in the promotion and engagement of a wide diverse range of social programmes to interests the members to sign up for the programme related events and outreach efforts.
• To support in the marketing and promotion strategies to help raise the awareness and participation rate of the programmes.
• Assist in the contributing more new social programmes and event ideas that attracts all demographic.
• To adhere to the Club rules and regulations when organising social programmes and events.
• Work closely with the team and events/programmes partners, instructors and sponsors.
• To assist in all the administrative work of organising social programmes.
• To assist the Club’s members on the inquiries of all social programmes.
• Perform any other duties as assigned by the Manager and Assistant Manager, Programmes.

Requirements:

• Min. Diploma with at least 1 year of relevant working experience in an event organizing or co-ordination
• Able to concurrently plan & organise multiple events / activities to meet deadlines
• Willing to work extended hours including weekends and public holidays when necessary
• Good planning, organising and customer service skills
• A team player
• Able to start work within short notice (an advantage)

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Are you passionate about fitness & looking to gain hands-on experience while getting paid to learn? Movement & Sports Medicine Centre is offering a unique opportunity for aspiring fitness professionals to join our team under a paid scholarship programme with on-the-job training!

What We Offer:

• Paid to Learn: Earn while you learn & grow in the fitness industry.
• Comprehensive Training: Receive extensive on-the-job training to become a competent fitness group trainer.
• Sports Medicine Trainer Certificate: Upon completing a one-year contract, you will receive an internationally recognised Sports Medicine Trainer certification.
• A Rare Opportunity: This is a unique offer in Singapore's fitness industry, as no one else is providing such an opportunity to get paid to learn, gain certification, & acquire real-world experience.

Initial Training Details:

• Training Duration: 2 weeks
• Schedule: Monday, Tuesday, Thursday, & Friday, from 1pm to 5pm (Wednesday is an off day)

Role Details:

• Commitment: Minimum of 2 hours of class teaching each day/week.
• Career Growth: Based on your performance, we can allocate more hours for you to earn more & advance your skills.
• Practical Experience: Learn how to assess workouts, make appropriate regressions for clients, & enhance their performance.

Requirements:

• Experience: At least 1 year of experience in customer service & weight training.
• Free Weight Training: Must possess experience in free weight training.
• Group Training: Experience in group training is essential.
• Team Player: Must be an independent worker yet a team player.
• Contract: 1 year

What You'll Gain:

• Group Training Expertise: Learn to lead fitness classes confidently & effectively.
• Workout Assessment Skills: Develop the ability to quickly assess individuals’ workouts & make simple adjustments to optimise performance.

• Hands-On Experience: Work directly with clients, learning & applying the principles of sports medicine & group fitness.This opportunity is ideal for those seeking to enhance their professional skills while gaining certification & valuable experience in a supportive environment. If you are motivated, eager to learn, & want to make a difference in people's fitness journeys, we'd love to hear from you!

Apply now to embark on this rewarding journey!

Only 4 slots available – WhatsApp 87693235 directly to the studio to send in your interest!

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team:

It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions.

Provide CST support and management of incidents and change requests throughout ticket lifecycle within the product environment. Ensure service level agreements are met in support of clients’ and company’s mission-critical business requirements.

What you will be doing:

• Acts as focal point for incident review and escalation if necessary.
• Supports a computer operations environment that meets all service level agreements, e.g., US time availability, response time parameters, etc. and availability targets. Works across a wide array of application lines and engages various levels of management to ensure service call is complete while playing the ticket building role
• Familiar with the ticket building process in technical environment, as the Incident Management process is a key input into the established Change and Problem processes.
• Develops, coordinates and promotes incident management activities across enterprise and takes responsibility for effective functioning of Incident Management processes across all support areas.
• Manages and directs technical and functional specialists and computer operations staff in restoration of service during an incident. Acts as liaison between inter or intra-datacenter teams for high severity incidents.

What you bring:

• 3 to 6 yrs of considerable knowledge of Service call experience with various clients
• well versant with ticket building and incident management principles, procedures and techniques
• Considerable knowledge of standards and best practices relevant to the information technology industry, e.g., ticket raising in technical services environment
• Strong knowledge of issue resolution and escalation practices, FIS products and services and IT infrastructure
• Ability to apply analysis and creative thinking when solving problems and conflict. Ability to provide acute attention to detail.
• Decision making ability within specified parameters as well as independent and collaborative decision-making skills

Education Requirements:  

Bachelor’s degree or the equivalent combination of education, training, or work experience.

What we offer you:

•  A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of systematic education and personal development possibilities – FIS is your final career step!
•  A competitive salary and benefits
•  A variety of career development tools, resources and opportunities

Added bonus if you have:

• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

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Education Desired :

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Linux SRE Support (Shell , Bash) - Rotational Shifts

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

In today’s highly competitive private equity market, firms must not only deliver superior returns, but also respond to more stringent reporting requirements and increasing demands for information – both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow.

What you will be doing:

·       Provides technical support activities for a software production processing environment.

·       Installs, maintains and supports application/source code and/or its components and subsystems including third party software.

·       Detects, diagnoses and reports related problems.

·       Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.

·       Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.

·       Creates and maintains complete documentation relative to the support of application software.

What you bring:

• At least 7-12 years in experience in Linux Application Support
• Any of the 1 scripting skill ( should be known) ( Shell Python, Groovy)
• Any 1 Troubleshooting Tool ( Must) ( Splunk or Dynatrace)
• Apache Tomcat deployment  knowledge ,Java deployment knowledge.

Added Bonus if you have:

• Hands on experience of shell script.
• Hands on Unix/Linux administration.  ( Must)
• Knowledge on Ansible,Python,Networking
• Knowledge of groovy pipelines, Jenkins setup and configuration. 

What we offer you:

·       An exciting opportunity be a part of Worlds Leading FinTech Product MNC

·       To be a part of vibrant team and to build up a career on core banking/payments domain

·       A broad range of professional education and personal development possibilities FIS is your final career step!

·       A broad range of professional education and personal development opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at cleon@fcs-careers.com for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer (dpo@fcs-careers.com).

Job Description:

Provide excellent customer service by greeting guests, taking orders, serving food, and ensuring a pleasant dining experience. Maintain a clean and organized dining area, process payments, and collaborate with team members.

Key Responsibilities:

• Greet and seat guests, take and deliver orders.
• Maintain table setup and cleanliness.
• Process payments and handle customer inquiries.
• Work with the team to ensure smooth service.
• Adhere to health and safety standards.

Requirements:

• Experience: Customer service or food service experience preferred.
• Skills: Strong communication, attention to detail, and ability to work in a fast-paced environment.
• Physical: Ability to stand, walk, and carry items for extended periods.
• Education: Secondary school education preferred.
• Qualities: Positive attitude, teamwork, and schedule flexibility.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

Overview of the role

The position is a varied role encompassing both the role of administrative assistant, supporting the HR & Operations - Bangalore with the day-to-day of office administration and front-office reception responsibilities. · The administrative assistant/receptionist will report to the Head of Office Operations – Bangalore.

Key responsibilities ·

Managing the front office reception area.

· Ensure reception area is tidy and well maintained

· Greet visitors warmly and make sure they are comfortable

· Answering the incoming calls promptly and connect them to respective people

· Ensure receipt of magazines and newspapers for the office and ensure display of the latest version in the reception as well as removal of the outdated magazines

· Handling and registering mail and/or courier deliveries

· Distribution of incoming faxes and deliveries

· Managing meeting room requests

· Ensuring meeting rooms are kept in a tidy and professional state

· Arranging food for candidates and employees for weekend drives

· Support in the organization of office functions

· Constant touch with WTC for vendor pass and visitor pass on day to day basis.

· Supporting the HR team for weekend drive, sending candidate details to WTC for entry permission

· Managing the Access system and attendance register

· New hire support

· Tour of office for new employees: kitchen, bathrooms, meeting rooms etc.

· Procure ID, Access cards and parking cards for new joiners.

· Order business cards for new joiners and existing employees.

· Provide cupboard keys and starter kit for new joiners.

· Interacting with HDFC/ HSBC BANK manager to send execute order for opening salary account for new employees

· Off-boarding support

· Cancellation of ID, access cards and parking cards upon notification from HR department.

· Vendor management support

· Ordering and storing the Housekeeping & Stationery for the office

· Manage the night Security guard for the office

· Keep a tab of Annual Maintenance contracts for vendors

· Order and placing Fruits for the office on a weekly basis

· Day-to-day tasks to ensure upkeep and maintenance of a professional office space

· Distribution of Sodexo coupons to employees on monthly basis Candidate Attributes

·

Candidate Attributes
·Strong communication skills

· Vendor management skills Skills / Proficiencies required

Skills / Proficiencies required
· Excellent communication, customer service and interpersonal skills

· Excellent working knowledge of MS Office & Computer

· Bright, friendly and outgoing person

· Well presented with a smart appearance

· Proven experience of working in reception or front desk

· A confident and professional telephone manner

· Calm person under pressure

· Reliable

· Tenacity and attention to detail

· Organizational ability

· Fine time management skills

· Job task planning and organizing

What you’ll get -

Professional Development: Grow your career with opportunities within a consultative and professional environment 

Flexible Work Schedule: Achieve a healthy work-life balance with our flexible work schedule options, including remote work opportunities and flexible hours 

Positive Work Environment: Join a collaborative and inclusive workplace culture where your ideas are valued, diversity is celebrated, and teamwork is encouraged 

Community Involvement: Make a positive impact in the community through our volunteer programs, charitable initiatives, and corporate social responsibility efforts 

(and more….!) 

Our Values 

We act with integrity 

We are curious about the world 

We are stronger together 

We seek to empower 

We find strength in diversity 

Job Description:

• Answer incoming calls and emails in a polite and timely manner that is in-line with FPH service standards.
• Understand the requirements of the caller and provide accurate information about FPH and going the extra mile in assisting all enquires.
• Re-direct or transfer calls to the appropriate departments.
• Respond to caller’s needs and deal with difficult situation in a professional and service-oriented manner.
• Assist with the requests or resolve problems for FPH customers.
• To manage RSVPs and the enquires for FPH Public Forum/Talks from different channels (calls/e-mails).
• Support Code Blue Activation during medical emergencies.

Job Requirements:

• Able to perform overnight shifts (3 shifts).
• GCE ‘O’ Level and above.
• 1 to 2 years of call centre experience, preferably in a healthcare setting environment.
• Excellent command of English and a second language.
• Excellent communication and customer service skills, with good telephone etiquettes.
• Meticulous with attention to details.
• Mature, analytical and able to work under pressure.
• Familiar with basic medical terminology.

>> Job title: Customer Service Manager

>> Location: 1 JALAN BERSEH, NEW WORLD CENTRE, SINGAPORE 209037

>> Working hours: 6pm to 3am

>> Salary: $3000 - $8000

>> Preference: Full-time job

HIGHLIGHTS:

- Attractive BONUS + Extra Incentives

- One-on-one coaching system

- Career Progression

- Frequent Bonding Events

- Personal Development Training


RESPONSIBILITIES:

- Meeting new clients and maintaining existing clients through marketing

- Ensuring good customer service to uphold brand image

- 3 to 4 years’ experience in Customer Service line.

- Clearly explain solutions to customers and answer questions in a comprehensive and easy-to-understand manner.

- Increased customer satisfaction ratings through positive service interactions.

- Improved customer experience metrics e.g., call resolution time, first contact resolution rate.

- Enhanced internal knowledge base with information gathered from customer inquiries.

REQUIREMENTS:

- Team Player

- Good Learning Attitude

- Citizen or PR preferred

Elite Entertainment Welcome you to join our team!