Total 11 Customer Service job vacancies in Kennington, SE11 4JJ

A Vacancy at Lancashire & South Cumbria NHS Foundation Trust.


Essential Qualifications required:
• Registered Mental Health Nurse/ Social worker

The post is a full-time, fixed term for 12 months, post covering the service over 7 days per week working long days and nights. The team covers Lancaster, Morecambe and surrounding areas.

An exciting opportunity has arisen for a band 6 mental health practitioner to work in the Home Treatment Team in Lancaster.

The Home Treatment Team cares for people who are experiencing acute episodes of mental illness or emotional distress. The service is an alternative to admission and offers intensive support to service users and their families in the community.

The service works closely with the in-patient wards to support early discharges and with other parts of the mental health services as well as third sector providers, so great communication skills are essential.

As a member of the team you would be working with a multi-disciplinary team consisting of Mental Health Nurses; Support Workers; Occupational Therapist; Psychologist and Consultant Psychiatrist.

For more details and informal discussion please contact us on the details provided.

You will provide a comprehensive assessment and triage service and, where necessary signposting or clear onward facilitation to a mental health pathway.

Your referrers will mostly include IRS (initial response service), Police and Acute Hospital colleagues, trust employed mental health practitioners working in GP service. Service users will be triaged collaboratively and a decision will be made in consultation with the referrer and with the use of a clinical tool, within the response time required.

This comprehensive, collaborative triage system will lead to comprehensive assessment clear onward facilitation of service users to the most appropriate care following assessment.

The post holder will provide evidence based mental health assessments and/or signposting to alternative service provision for people who present requiring a specialist urgent mental health assessment.

Home Treatment Team

You will be a member of a team who provides comprehensive assessment, co-ordination and the delivery of a high quality mental health service for service users of Home Treatment who in the absence of the team would require hospital admission.

You will help to co-ordinate the care of Home Treatment service users, and assist in promoting the use of evidence-based practice through the provision of clinical advice and support; acting as a role model; and providing education and training where appropriate.





Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT

Please see attached the job description and person specification for more information about this role.


This advert closes on Thursday 28 Nov 2024

An exciting opportunity has arisen for a Band 6 practitioner to join the Specialist Autism Team, a unique and continuously developing service which works closely with secondary mental health care services to prevent unnecessary hospital admissions for autistic individuals.

This post is a fantastic opportunity for a creative and innovative practitioner with a passion for delivering person-centred care, which is driven by the individuals whom we support.

We are looking for an exceptional Band 6 practitioner to join our caring and passionate team, who is keen to ensure the delivery of high quality specialist, bespoke services which are designed to meet individual need and preference.

The Specialist Autism Team adopts a multidisciplinary team approach to working which supports the evolutionary scope of the service. The MDT is made up of Occupational Therapists, Nurses (RMN & RLD), Speech and Language Therapists, Therapy Assistants & Clinical Psychologists.

Through such an approach we are continually learning, developing and findings different ways of working in order to meet the needs and wishes of the individuals we work with. For this reason we have regular team development sessions and each team member plays a vital role in sharing knowledge and information.

We work as a tertiary service between the core hours of 9am until 5pm (Monday-Friday), with some flexibility required on occasion to meet individual need and preferences.











The Service strives to provide forward thinking high quality services, working in partnership with other agencies. In addition to working with autistic people and their families we have a strong commitment to public health, promotion of safeguarding and effective risk management through service development and training initiatives working within an enthusiastic and experienced team.

A Registered Professional, with up to date knowledge, of health policy and legislation applicable to autistic people. Adaptability, good communication skills and self-motivation are essential. An experienced clinician with proven skills in working with people who have complex health needs and challenging behaviour and autism, demonstrating practice is evidence based and innovative.

The post holder will be responsible for a team caseload and supervision of other practitioners (registered and unregistered), to provide strong clinical leadership and supervision within the Specialist Autism Team.

The post holder will work flexibly between the hours of 8am and 8pm by working a rotational shift pattern including weekend working to meet the needs of the team and the wider network





Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.



For more information please visit our website via Lancashire & South Cumbria NHS FT.

Please see attached the job description and person specification for more information about this role.


This advert closes on Wednesday 27 Nov 2024

A great new job opportunity has arisen for a motivated Care Co-ordinator to work in an exceptional residential care home based in the Woodbridge, Suffolk area. You will be working for one of UK's leading health care providers

This special residential care home provides high quality residential care, dementia care and respite care

**To be considered for this position you must have an NVQ/QCF Level 3 or 4 in Health & Social Care**

As the Care Co-ordinator your key duties include:
• You will work as part of a team to maintain the personal care of residents, respecting the dignity of the individual and promoting independence
• You will ensure that care services are consistently provided to a high quality standard
• Assist in the care of the resident’s physical environment and in the general day-day activities of the home
• You will assume responsibility for the running of the home and for the wellbeing of staff and residents in the absence of the homes Manager
• Responsible for organising your shifts, administering and recording medication, liaising with health professionals and recording to the residents computerised care plans
• Assist with the induction, training and supervision of support staff
• You will assist residents who have limited mobility or physical/learning difficulties, making the best use of mobility aids and personal equipment provided

The following skills and experience would be preferred and beneficial for the role:
• Experience of supervising a care team
• Ability to show empathy/understanding and experience of the needs of the residents
• Good leadership skills with the ability to communicate effectively
• Able to show a can-do attitude always

The successful Care Co-ordinator will receive an excellent salary of £14.25 per hour and the annual salary of £26,676 per annum. This exciting position is a permanent full time role for 36 hours a week on nights. In return for your hard work and commitment you will receive the following generous benefits:
• Comprehensive induction and paid training programme with career prospects
• Excellent working environment
• Uniform provided
• Assistance with Enhanced DBS
• Access to our current Employee Engagement Portal

Reference ID: 6148
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

Multiple Permanent Full Time and Fixed Term posts available

The Initial Response Service (IRS) launched in the Bay in 2023 and since then it has consistently demonstrated itself to be an integral part of secondary mental health services; we’ve improved access to mental health services for individuals who need it, whilst reducing demands on care and treatment delivery services. In the most recent CQC report, the IRS was identified as a source of positive change in how mental health services are delivered in Lancashire and South Cumbria

Forget caseloads and case management. In the IRS your skills and expertise will be in assessing patients at the point of referral and identifying what service will best meet their needs moving forwards. The spectrum of mental health needs vary significantly; you will have the ability to offer advice and guidance for mild to moderate mental health issues and ways this can be managed and improved. Equally, you’ll have the ability respond to urgent referrals with more acute needs and higher risks in the community.

If you require more details about the role or an informal chat please contact us on the details provided
• Ability to use your skills to triage and assess individuals with varying degrees of mental health difficulties over the phone and/or face to face in the community.
• Identify community services that are most appropriate for presenting need (third sector, CMHT, HBTT, and Talking Therapies).
• Act as shift lead, screening referrals and prioritising them based on your clinical judgment of risk and need.
• Working alongside the police to support patients and implement care when they are at risk of being held under s.136 of the MHA.
• Fast paced environment and supportive developing team.

We want to hear from practitioners who are experienced in the field of mental health, and its care and treatment pathways (including third sector service). We need confident practitioners with an ability to assess risk and respond to it appropriately in a fast paced environment.

Fancy the challenge? IRS for the Bay have multiple roles available in the team so come along and join the team.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

Please see the attached job description and person specification for more information about this role.


This advert closes on Monday 18 Nov 2024

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Reports to: Home Manager/Deputy Manager/Nurse



This role could be for you if have,

- Previous experience in a senior care role.
- Strong communication and leadership skills.
- Good organisational skills and ability to prioritise workload.
- Ability to work effectively as part of a team.
- Empathetic and caring nature.



Qualifications

- You will have, or be working towards, NVQ3 in Health & Social Care.



What will you get from the role?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

A fantastic new job opportunity has arisen for a motivated Support Worker to work in an exceptional residential care home based in the Woodbridge, Suffolk area. You will be working for one of UK's leading health care providers

This special residential care home provides high quality residential care, dementia care and respite care

**To be considered for this position you must hold an NVQ Level 2 in Health & Social Care or equivalent**

As a Support Worker your key duties include:
• Be an essential part of the team, promoting the well-being and providing the highest quality of care to residents
• Assist with daily tasks, inclusive of all personal care assistance from supporting with personal hygiene, through to days out and companionship
• Encourage independence, well-being and supporting vulnerable individuals with their daily routines and activities
• Ensure accurate record keeping at all times

The following skills and experience would be preferred and beneficial for this position:
• Have a genuine desire to care for others
• A good team player
• Good verbal and written communication skills
• Able to show a can-do attitude always

The successful Support Worker will receive an excellent salary of £12.00 per hour and the annual salary is £22,464 per annum. This exciting position is a permanent full time for 36 hours a week working through night shifts. In return for your hard work and commitment you will receive the following generous benefits:
• Pension scheme
• Comprehensive induction and paid training programme with career prospects
• Enhanced rates for bank holidays
• Recognition schemes (Employee of the Month and Company Care Awards)
• Paid breaks
• Uniform provided
• Refer a friend scheme
• Costs for an enhanced DBS
• Rewards for years of service

Reference ID: 4983
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

An excellent new job opportunity has arisen for a motivated Senior Support Worker to work in an exceptional residential care home based in the Woodbridge, Suffolk area. You will be working for one of UK's leading health care providers

This special residential care home provides high quality residential care, dementia care and respite care

**To be considered for this position you must have an NVQ/QCF Level 3 in Health & Social Care**

As a Senior Support Worker your key duties include:
• Recognise and facilitate the daily needs of residents
• Conduct formal supervisions and appraisals
• Contributing to care planning and coaching support workers
• Take an active professional role in promoting the services offered when dealing with relatives, prospective residents and enquiries
• Participate in updating and writing care plans and resident documentation
• Be responsible for making and reporting realistic assessments of each resident to ensure continuity of care
• Be responsible for administrating medication to the residents in accordance with policies and procedures

The following skills and experience would be preferred and beneficial for the role:
• Proven experience of working in a care setting
• A good team player
• Good verbal and written communication skills
• Have a genuine desire to care for others

The successful Senior Support Worker will receive an excellent salary of £13.00 per hour and the annual salary is £24,336 per annum. This exciting position is a permanent full time role for 36 hours a week working on nights. In return for your hard work and commitment you will receive the following generous benefits:
• Competitive rates of pay
• Comprehensive induction and paid training programme with career prospects
• Excellent working environment
• Uniform provided
• Assistance with Enhanced DBS

Reference ID: 4984
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Care Team Leader, you will play a critical role in ensuring that residents receive high-quality, person-centred care. Working closely with the care team to coordinate and manage care for residents, considering their individual needs, preferences, and goals. You will be responsible for organising your shifts, administering and recording medication, liaising with health professionals and recording to the residents’ computerised care plans. You will assist with the induction, training and supervision of support staff.

Reports to: Home Manager



This role could be for you if you have;

- Experience of supervising a care team.
- An ability to show empathy and understanding of the needs of the residents.
- Good leadership skills with the ability to communicate effectively and work as part of the team.
- A good eye for detail, and are organised and methodical.
- Flexibility around working schedules, roles and responsibilities.



Qualifications for the role

- You will have, or be working towards, NVQ3 in Health & Social Care.



What will you get from the role?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

We are recruiting a Quality Assurance Officer to join our Registration Team and support the implementation and delivery of the new quality assurance framework.
This is an exciting opportunity for an individual who is highly motivated, has a keen eye for detail, is proactive, creative and passionate about quality assurance. The role will support the continued delivery of excellent registration services, which is an important part of how we protect the public at HCPC.

Purpose and Main Duties
To support the development and implementation and delivery of a new quality assurance framework; design audit tools; undertake audit activities; improve systems, processes and procedures, complete timely and accurate reports; identify areas for improvement; work collaboratively with colleagues and stakeholders; and support the development of continual improvement of the work within the registration department quality team.

Candidate Requirements
Educated to a degree level and/or relevant knowledge and understanding
Experience of conducting quality audits, reviews, providing timely and effective feedback to colleagues to manage risk and drive improvements
Ability to gather, analyse and report on data, information and feedback
Strong analytical and problem-solving skills.
A high level of written English and oral communication skills.
Ability to work and effectively communicate with all colleagues and stakeholders
Ability to work independently
Ability to produce high quality reports and present information in the most appropriate format and ensure accuracy.
Excellent IT skills, including window-based software packages, in particular high-level use of Excel

About the Department
We maintain the Register of over 330,000 health and care professionals across the United Kingdom. The Registration Department provides services relating to people joining the HCPC Register and maintaining their registration with the HCPC. Without HCPC registration an individual cannot lawfully work in the UK in one of the 15 professions we regulate. The Registration Department consists of the following teams: UK Registration, International Registration, Renewal and continuing professional development (CPD) Team, Contact Centre, Quality Assurance & Training and Registration Appeals. Alongside our excellent employee benefits, we are committed to your ongoing learning and development to build your skills, experience and career.

What we offer
We offer a wide range of benefits. These include a popular flexible working policy which may include some homeworking and variable start and finish times, generous annual leave and pension entitlements, season ticket loan, a cycle to work scheme and employee discounts on gym membership and a broad range of retail outlets. We also provide opportunities and support for our employees in training and development within the organisation.

Application Information
To apply for this opportunity, please submit a cover letter/supporting statement along with a copy of your CV.

Closing Date: 8th of November 2024
Interview Date: Week commencing the 25th of November 2024

HCPC’s vision is to be recognised as an actively anti-discriminatory organisation that upholds and promotes best practice in equality, diversity and inclusion and an active ally for change. We are a Disability Confident employer and aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the HCPC. We will make reasonable adjustments and adaptations to ensure the recruitment process is inclusive and barrier-free and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to have a confidential discussion on how we can support you, please contact recruitment@hcpc-uk.org.

Our values underpin what we do and how we do it, to help us operate to high standards and effectively as a regulator and employer. In addition to the core competencies for this role, we will also assess you against our values during the selection process: Please refer to the HCPC Values and Behavioural Framework.

JOB TITLE(s): Teachers, Cover Supervisors and Support Staff Urgently Required

LOCATION(s): Wellingborough, Kettering, Corby, Stamford, Peterborough, Northamptonshire, Leicestershire, Lincolnshire and Rutland

JOB TYPE: All incl temporary, permanent, full time, part time, contract, day-2-day

START DATE: ASAP
DURATION: On-going

SALARY: Depending on the role
Unqualified: £105-164 per day
MPS: £153-211 per day
UPS: £221-238 per day
MPS-UPS: £153 to £238 per day
Cover Supervisor D2D: £90 to £120 per day (day to day)
Supply Teacher D2D: £110 to £170 per day (day to day)
TA: £80-85 per day (based on a 6 hour day)
SEN TA: £85-95 per day (based on a 6 hour day)
HLTA: £90-110 per day (day to day)

Find your ideal teaching or support role with Mana Education, your tailored recruitment partner who puts your needs first. We supply a diverse range of PRIMARY and SECONDARY schools across Northamptonshire, Leicestershire, Peterborough, Lincolnshire and Rutland.

Why teachers and support staff use Mana Education:
* A stop-gap solution for if you are considering a departure from education.
* Finding schools that appreciate your teaching styles and personalities.
* Helping you find a school culture, atmosphere and behaviour that resonates with you.
* Relief from the burdens of planning and marking.
* Flexibility to accommodate your schedules and commitments.
* Retired but want to remain connected to the field or supplement your pension.
* Looking for a long-term career position.
* Prioritising work-life balance and personal well-being.
* Choose where you want to work.
* Returning to teaching.

Everyone's motivation for pursuing supply teaching or support roles is distinct, and at Mana Education, we recognise these needs. With a diverse pool of staff, each with their own preferences and requirements, we are committed to delivering a personalised service that ensures your needs are put first.

KEY RESPONSIBILITIES (DEPENDING ON THE ROLE)
Teacher - Qualified or Unqualified: Teachers are qualified to both plan and deliver lessons. In long term positions they can be required to plan and mark.
Cover Supervisor: As a Cover Supervisor you will supervise lessons where the work has already been planned (usually by the absent teacher).
Teaching Assistant: A Teaching Assistant will help the teacher with duties such as set up and tidying of classrooms, prepare lesson materials, working with students to assist with their understanding and generally looking after pupils.
SEN TA: Roles is similar to the TA role above, however you will be working and supporting pupils with SEN.
HLTA: A Higher Level Teaching Assistant also has the ability to cover classes and to plan and teach their own lessons.

HOW TO APPLY:
Ready to take the next step? 'Apply Now' and let Solomiia guide you through the process. For more information, reach out to us at:
Phone: 01733 852592 or freephone 0800 0 255 144
Email: ed@manaeducation.co.uk
Rest assured, your details are safe with us. We will never send or discuss your information without your written consent.

About Us:
We are genuinely different; we make sure we thoroughly understand what you are looking for, whether that is a fresh start, the right environment, pupil behavioural levels or even just considering getting into teaching, we can provide you with a variety of experiences across many schools in your area.
But don't just take our word for it:
"You stand out head and shoulders above other agencies - it is the moral obligation you have when working with young people to do the best for them. To others it can be about making a quick 'sale' rather than making a contribution towards making a better society."
Our commitment to excellence:
Mana Education is audited by REC Education and authorised by the Crown Commercial Services.
Safeguarding is our priority:
Mana Education is dedicated to safeguarding and promoting the welfare of children and vulnerable people. Our assignments undergo a rigorous vetting process, including Enhanced DBS Checks, List 99 checks, Overseas Police Checks (if required), and Professional References.
Diversity and inclusion:
Mana Education is an equal opportunity employer, fostering a workplace free of discrimination and harassment. We believe that a diverse and inclusive workforce strengthens our organization's success and resilience.

Northamptonshire: Northampton, Wellingborough, Kettering, Corby, Daventry.
South Lincolnshire and North Cambridgeshire: Peterborough, Stamford, Oundle, Oakham, Deepings, Bourne, Spalding, Boston, March, Chatteris, Wisbech.
Leicestershire: Leicester, Wigston, Market Harborough, Loughborough, Lutterworth, Hinckley, Melton Mowbray.
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