Total 31 Customer Service job vacancies in Leicester, LE5 0LE

Learning Support Assistant
Wreake Valley Academy
Permanent
Contracted Hrs: 28.75 per week
Working Wks: Term Time + Inset Days (39 wks)Grade: Grade 5, Pts 7 to 8
Salary: £16,288 to £16,546 per annumDo you have a passion for education and enabling children and young adults to achieve to the highest of their ability?
Are you looking for a rewarding role in which you can make a real difference?
Would you like to work in a supportive team that values each individual’s contribution?
If so, this could be the perfect opportunity for you!
We are looking for a confident, hard-working and committed Learning Support Assistant to join us at Wreake Valley Academy. This is an exciting opportunity for someone who is passionate about supporting all children to achieve their potential, no matter what individual challenges they may face.
The main focus of this role is to facilitate learning across the broad curriculum and to facilitate the building of positive and appropriate relationships with their peers; this may mean dealing with challenging behaviour. The successful candidate will assist the class teacher in delivering pupils’ education. This includes contributing to planning and preparation of differentiated resources and individual instruction. The Learning Support Assistant will support the learning of individual students within the classroom in all subjects.
This role is a rewarding one with a successful candidate having the opportunity to become part of the Bradgate Education Partnership family and will benefit from working with great students and alongside experienced, friendly and welcoming staff members. In addition, the successful candidate will have access to our CPD programme.
The ideal candidate will:
• Be NVQ Level 2 qualified or have equivalent experience of supporting teaching and learning in an educational setting
• Have good numeracy and literacy skills
• Have basic IT skills
• Have good influencing skills to encourage pupils to interact with others and be socially responsible
• Have high expectations and work to ensure that all children can succeed in their learning
• Be a team player
• Have a great sense of humour
In return we offer:
• Opportunity to work within a supportive team
• Opportunities for career development with access to apprenticeship and training schemes
• Generous annual leave entitlements
• Access to the generous Local Government Pension Scheme (24% contribution by the employer)
• Employee Support Service (counselling) for employees and close family members (24/7 support)
• Employee Discount and Benefit Scheme
Applications
If you would like to discuss this post or arrange a visit to the school please contact the Head Teacher, Ben Rackley, prior to applyingTo apply for one of the positions:
1. Visit our careers website and search for the vacancy
2. Apply using the online application form
3. Submit a supporting statement outlining the reasons why you are applying and your suitability for the position
Application Closing Date: 9am, Monday 25th November 2024
Provisional Interview Date: Week commencing 2nd December 2024
We look forward to receiving your application!
SAFEGUARDING…
Bradgate Education Partnership is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are therefore expected to be-have in such a way that supports this commitment. As part of the Trust’s shortlisting process, all shortlisted candidates will be subject to an online search as part of our due diligence. Appointment to this post will also be subject to satisfactory pre-employment checks.
WE ARE ALL UNIQUE…
At our Trust inclusion means everyone is welcome. Everyone is treated fairly and with respect. We value individuality and uniqueness and aim to create a sense of belonging. We want an inclusive workplace that helps build the success of our pupils and reflects the diversity of the communities we serve.

Service Care Solutions are working alongside a local authority in Leicester for a Procurement Manager to join the team on a permanent basis. Please find a description of the role below

Job Title: Procurement Manager

Location: Leicester
Salary: £49,000 to £52,000
Contract Type: Permanent

You will develop and implement procurement strategies, manage high-value and complex contracts, and drive savings and service improvements. The role also involves leading a procurement team, ensuring compliance with public procurement law, and championing social value initiatives. Office attendance is required in Leicester one day a week.

Key Responsibilities:

• Develop and implement procurement strategies for goods, works, and services.
• Oversee the tendering, award, and management of contracts, ensuring compliance with UK public procurement law.
• Lead and develop a high-performing procurement team.
• Apply risk management techniques to mitigate procurement risks.
• Champion social value through procurement, focusing on local economic regeneration, employment, and sustainability.

Essential Requirements:

• Extensive experience in procurement, tendering, and contract management, including high-value and complex projects.
• Strong knowledge of UK public procurement law and contract law.
• Experience in developing procurement strategies and managing procurement teams.
• Ability to apply risk management in procurement processes.
• Experience in driving social value through procurement practices.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.

Your new company
Hays Business Support are seeking a friendly, professional, and highly organised temporary Receptionist located in Birstall. The ideal candidate will serve as the first point of contact, providing exceptional customer service and administrative support.
Your new role
This role is a temporary role to start at the beginning of December up until February 2025. The working hours required are Wednesday and Thursday 8.30am-5pm and Friday 8.30am-4.30pm.

Responsibilities for the role include:

• Receive and greet visitors to the building, issuing visitor identification badges and directing them to their required location
• To receive incoming administrative calls during office hours and ensure that they are processed, including the transferring of calls
• To distribute incoming correspondence and communications in accordance with agreed procedures
• To maintain a safe and clean reception desk and area
• To carry out a variety of administrative tasks and duties commensurate with the role
• To carry out Data input to update and maintain information

What you'll need to succeed
To be successful in this role, you must have a minimum of 6 months experience working as a receptionist as well as having basic ICT skills in Microsoft Office applications such as Outlook, Word and Excel. You must have excellent communication skills both verbally and written.




What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Starting salary: £27,000 - £30,000 (depending on experience)37 hours per week, 52 weeks/yearEducation Systems Support Limited is an accredited SIMS support company that provides management information systems support and training to schools.We are looking for a Training and Support Officer to join our team. In this role, you'll deliver essential support and training to schools, guiding them in the daily use of the SIMS Management Information System.
The postholder will be based at New College Leicester but will be required to travel between sites as required.
Main duties will include:Helpdesk support for our customers.
Delivering training to school staff in the use of SIMS and preparing training documentation.
Leading on more than one major area of the software (e.g. Attendance, Personnel, Management of the Pupil Record, etc).
Applicants should have:Substantial schools’ MIS experience (SIMS experience preferred)
Experience of writing guidance and/or training materials
Excellent customer service skills
Excellent communication skills (both verbal and written)
Good IT skills with a working knowledge of MS Word and Excel.
How to apply:Application details are explained in our ‘Information for Applicants’ document (please click Apply Now button). Completed applications must be returned to us by Friday, 13th December 2024.
We aim to interview candidates during week commencing Monday, 20th January 2025.

Your new role

• Greet visitors, issue ID badges, and direct them as per security protocols.
• Handle administrative calls, transfer them appropriately, and direct emergency calls to the Fire Control Centre.
• Distribute incoming correspondence and prepare outgoing communications.
• Maintain a safe and clean reception area.
• Perform various administrative tasks relevant to the role.
• Update and maintain information in Service systems and use MS applications for communication.
• Execute specific duties during building evacuations.
• Ensure tasks reflect the Service's Equality and Diversity policies.
• Comply with Data Protection and Information Security legislation.
• Adhere to Health and Safety policies.
• Undertake additional duties as directed by the Chief Fire and Rescue Officer.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are recruiting on behalf of a leading insurance company in Leicester that is expanding its team. This is an exciting opportunity for an Customer Service Advisor with experience in broking or underwriting who is looking for a non-client-facing role.

In this position, you'll manage daily emails, tickets, and calls on the Helpdesk. You'll also be responsible for creating and distributing reports, analysing management information, and inputting data. Collaboration with key insurers, brokers, and internal teams will be a key part of your role, as well as supporting product development and ensuring FCA compliance.

We are looking for someone with experience in the insurance industry, ideally within a broking or underwriting environment. Strong customer service skills, familiarity with insurance software, and excellent communication, organisational, and problem-solving abilities are essential for success in this role.

Our client values professionalism, respect, and continuous growth. They offer a supportive work environment with flexible working arrangements, 27 days' annual leave, a contributory pension, private medical insurance, and more. They are committed to diversity and welcome candidates from all backgrounds.

Proud member of the Disability Confident employer scheme

Position: Administrator
Care home: Greenacre Park
Location: 2 Elmdon Drive, Humberstone, Leicester, LE5 0BN
Contract type: 40 hours a week, Permanent
Rate: £12 per hour



Are you someone with great administrative skills and an eye for detail? Join us as our new Administrator at Greenacre Park care home in Leicester.

As an Administrator, you’ll support with all aspects of administration to ensure our home runs smoothly.

You’ll provide secretarial support including drafting letters, managing filing systems, ordering staff uniforms and stationary, organising appointments and transcribing meeting minutes.

Often, you’ll be the first point of call for colleagues, the people we support and visitors in the home, so you must be friendly, welcoming and have a can-do attitude.

This is an exciting opportunity to join a brand new team, in a state of the art, purpose built home. You’ll have the chance to really make your mark.



About Exemplar Health Care
Greenacre Park is part of Exemplar Health Care, one of the country’s leading nursing care providers.

We support adults living with complex mental health needs, dementia, neuro-disabilities including brain injuries and strokes, Huntington’s disease and Parkinson’s disease, and physical disabilities including spinal injuries.

As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.



About the role
Our Administrators provide administrative and secretarial support for all activities in the home.

No two days will ever be the same, but your day-to-day responsibilities will include:

maintaining accurate financial records and our purchase ordering/sales ledger system
taking and transcribing minutes of meetings
managing business diaries, organising appointments and making travel arrangements
answering the telephone and responding to enquiries
completing the relevant checks for new colleagues
ordering colleague uniforms
promoting choice, dignity and independence.
Download our job description to read more:

https://brochures.exemplarhc.com/view/189148262/



About you
We value relevant experience and qualifications, but they aren’t essential for this role.

Above all, you’re someone who identifies with our values of fun, integrity, responsiveness, success and teamwork.

You’ll also have:

experience of working in administration or office management
efficient data processing skills
keen attention to detail
the ability to work to deadline
an approachable and friendly personality
excellent written and verbal communication skills
good working IT knowledge and digital skills.
If you haven’t worked in the care sector before, we’ll help you feel right at home from the start with our induction, buddy, and ongoing training programmes.



What we offer
We offer great rewards and perks including:

regular supervision, peer support, learning opportunities and career prospects
retail and lifestyle discounts
free DBS check
24/7 counselling and support
Blue Light Card eligibility.


How to apply
Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW’.

For an informal chat about joining us, call us on 01977 630830 or email pod9@exemplarhc.com.

Please note, applicants must be authorised to work in the UK. We’re unable to sponsor or take over sponsorship of an employment visa at this time.

Position: Kitchen Assistant
Care home: Greenacre Park
Location: 2 Elmdon Drive, Humberstone, Leicester, LE5 0BN
Contract type: 40 hours per week
Rate: Up to £11.44 per hour



Are you looking for a catering job with a difference? Join us as our new Kitchen Assistant at Greenacre Park care home in Leicester.

In this role, you’ll help the Chef to prepare and cook food for the people we support, set dining tables and keep the kitchen clean.

Meal times are an important part of our daily routine, even more so for those living in care homes. In this role, you’ll ensure everyone has a positive dining experience.

This is an exciting opportunity to join a brand new team, in a state of the art, purpose built home. You’ll have the chance to really make your mark.



About Exemplar Health Care
Greenacre Park is part of Exemplar Health Care, one of the country’s leading nursing care providers.

We support adults living with complex mental health needs, dementia, neuro-disabilities including brain injuries and strokes, Huntington’s disease and Parkinson’s disease, and physical disabilities including spinal injuries.

As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.



About the role
Our Kitchen Assistants make delicious and nourishing meals for people with a range of dietary requirements.

No two days will ever be the same, but your day-to-day responsibilities will include:

assisting with basic food preparation
keeping the kitchen clean and tidy including washing up, cleaning freezers and mopping floors
cleaning and sanitising all tableware
understanding people’s needs, likes and choices to help the Chef develop suitable menus
interacting with the people we support to get feedback on meals
complying with food hygiene standards
being a great team player, working as part of the wider Catering Team.
If you haven’t worked in the care sector before, we’ll help you feel right at home from the start with our induction, buddy, and ongoing training programmes.

Download our job description to read more: https://brochures.exemplarhc.com/view/1029895735/



About you
We value relevant experience and qualifications, but they aren’t essential for this role.

Above all, you’re someone who identifies with our values of fun, integrity, responsiveness, success and teamwork.

You’ll also:

have a keen interest in food and drink preparation
have an understanding of food hygiene
have high standards of personal hygiene
be an excellent team player
be adaptable and flexible
have excellent verbal and written communication skills.


What we offer
We offer great rewards and perks including:

excellent supervision, peer support, learning opportunities and career prospects
access to wages before payday
retail and lifestyle reward discounts
free DBS check
24/7 counselling and support
Blue Light Card eligibility.


How to apply
Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW’.

For an informal chat about joining us, call us on 01977 630830 or email pod9@exemplarhc.com.

Please note, applicants must be authorised to work in the UK. We’re unable to sponsor or take over sponsorship of an employment visa at this time.

As an apprentice you will be provided with the necessary on the job training needed to carry out your duties.

RESPONSIBILITIES & TASKS:

CUSTOMER SERVICE:

- Providing a first point of contact for customers through our helpdesk, be that via phone, email or chat.

- Delight our Clients with a Friendly, Quick and Helpful Experience.

- Provide the Client with basic remote troubleshooting.

USE OF IN HOUSE TICKETING SYSTEM:

- Use an in-house Ticketing System to work on and resolve Helpdesk Tickets & Service Requests.

- Managing and recording all work through our Ticketing System.

- Make sure that Client Documentation is well maintained.

- Split tickets that have several issues into their own individual ticket

- Make sure that tickets aren't "stale" throughout the process.

 

USE OF OUR MONITORING & MANAGEMENT TOOL:

- Review Remote Monitoring and Management (RMM) dashboard and apply remediation actions as indicated by our Processes.

- Review regularly scheduled/automated actions as indicated by our Processes.

PROJECT WORK:

- From time to time the projects team will need additional resource to help deliver projects. either on site or remotely. When opportunities arise the Level 1 Technician may be required to help with project delivery.

COMMUNICATION, REPORTING & RISK:

- Escalate tickets that require Senior Helpdesk Engineer support.

- Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.

- Submit Timesheets & Expense reports as indicated on their Standard Operating Procedures (SOPs).

- Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients.

TEAM WORK:

- Follow the schedule provided by the Service Delivery Manager or Service Coordinator / Dispatcher.

- Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.

- Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues.

- Identify opportunities for improvement and make constructive suggestions for change.

- Contribute to the process of innovative change effectively.

- Undertake other duties as required by the Service Delivery Coordinator, Service Delivery Manager or CTO.

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues,supporting your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are nowseekingacompassionate,enthusiasticand dedicatedindividualto join ourfriendly, award-winning team asareceptionist. ABOUT THE ROLE Your focus asareceptionistwill be tooffer professional, high quality customer service as first point of contact within the homeas well asprovidinga range of administrative services. Other responsibilitieswillinclude: Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly. Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager. Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained. ABOUT YOU To besuccessfulin your application, youwill live our values of caring,supportive,honest,respectfuland accountable in all that you do. Our ideal candidatemust: Have excellent communication skills both verbal and written. Be confident in using computers. Have a positive,friendly,and welcoming attitude. Havepreviousexposure to problem-solving and client complaints. ABOUT AVERY As one of the largestproviders of luxury elderly care homes in the UK, we believe that the lateryearsof our residents lives should be as enriching as any other. Our vision of creating meaningful livestogether is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilstestablishing ourselves as the preferred choice forresidents and employees. Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

PERMANENT

Herefordshire Council is looking for a passionate and dedicated Children in Care Social Worker to join our Children & Young People in Care Team. This is a fantastic opportunity to make a genuine impact on the lives of children and young people, working closely with a supportive and collaborative team. You will play a key role in ensuring the voice of the child is always heard and that the best outcomes are achieved for every young person in our care.

Responsibilities:
As a Children in Care Social Worker, your responsibilities will include:

• Case Management: Managing a caseload of children and young people in care, ensuring their safety, well-being, and stability.
• Support & Advocacy: Building strong, trusting relationships with children, families, and carers to advocate for their needs and ensure their voices are heard in all decision-making processes.
• Multi-Disciplinary Collaboration: Working alongside colleagues from various professions, including health and education, to deliver tailored care plans.
• Safeguarding: Ensuring that all statutory responsibilities are met, with a focus on child protection and improving the quality of life for children in care.
• Professional Development: Engaging in training and development opportunities to continuously improve your practice and support your career growth.

Requirements:

• Holds a degree in Social Work and is registered with Social Work England.
• Has experience working with children and families, particularly in care settings.
• Demonstrates excellent communication, assessment, and advocacy skills.
• Enhanced DBS
• Access to own car

Why Join Us?

• A competitive salary and market supplement of £5,000 per year.
• Welcome payment of £5,000 for experienced social workers.
• Relocation support of up to £10,000.
• Flexible working arrangements, including flexi-time and home working options.
• Generous annual leave (31 days plus bank holidays) and the opportunity to purchase additional leave.
• Professional development opportunities, with protected time and budget for training.
• Career progression pathways and employee benefits including pension, discounts, and wellbeing support.

How to Apply:

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £350 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Herefordshire Council is seeking an experienced and dedicated Child Protection Court Social Worker to join our Children & Young People's Services. In this critical role, you will manage complex child protection cases, particularly those involving court proceedings, ensuring that the safety and welfare of children are paramount. You will work closely with multi-disciplinary teams and the courts to achieve the best possible outcomes for vulnerable children and their families.

Responsibilities:

• Court Work: Prepare detailed reports and present evidence in court, ensuring that the best interests of the child are always the focus.
• Case Management: Manage complex child protection cases, including those subject to court proceedings, ensuring all statutory responsibilities are met.
• Safeguarding: Ensure the immediate and long-term safety of children, implementing safeguarding measures where necessary.
• Multi-Agency Collaboration: Work closely with professionals from health, education, and legal services to coordinate care and ensure effective case management.
• Advocacy & Support: Build strong relationships with children and families, advocating for their needs and ensuring their voices are represented throughout the court process.
• Professional Development: Continuously engage in training and development opportunities to enhance your skills and practice.

Requirements:
We are looking for a candidate who:

• Holds a degree in Social Work and is registered with Social Work England.
• Has significant experience in child protection, particularly within a court setting.
• Demonstrates excellent report writing, analytical, and advocacy skills.
• Ehanced DBS
• Access to own car

Why Join Us?

• A competitive salary and market supplement of £5,000 per year.
• Welcome payment of £5,000 for experienced social workers.
• Relocation support of up to £10,000.
• Flexible working arrangements, including flexi-time and home working options.
• Generous annual leave (31 days plus bank holidays) with the option to purchase additional leave.
• Access to ongoing professional development and career progression opportunities.
• A comprehensive benefits package, including pension, discounts, and wellbeing support.

How to Apply:

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £350 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Learning Support Assistant SEND – Advert
Do you have experience working with children with special educational needs? Are you calm, compassionate and adaptable?
Fernvale Primary School, part of the OWLS Academy Trust, have a great opportunity for a kind, caring and passionate Learning Support Assistant to join our lovely support team! We are seeking dedicated experienced candidates who will work on a 1:1 basis with a child identified as having special educational needs and has an EHCP/High Needs. We are looking for someone who will work closely with our staff to support the intellectual and social developmental needs of our pupil during structured and unstructured times.
The successful candidate will need to deliver personalised activities inside and outside of the classroom, which help individuals to meet their agreed provision and targets.
The successful candidate will:
• Have previous experience in an educational setting and working with children aged 4 to 11;
• Have experience of working with pupils with speak and language needs;
• Have experience of working with pupils with ASD or ADHD or emotional behavioural needs;
• Have the ability to communicate effectively and appropriately with children and adults;
• Have had Team Teach training and experience of positive handling or a willingness to go on the training;
• Have knowledge of how/when best to intervene in children’s learning in order to help them progress;
• Have patience, resilience and a passion for the educational needs and development of happy and competent children;
• Be able to engage children both inside and outside of learning times and adaptability;
• Have knowledge and understanding of the requirements of Safeguarding Children and Vulnerable Adults in the education sector as applicable to this role; and
• Possess a good standard of written/oral English and Numeracy skills.
We are looking for someone who:
• Has experience of supporting teaching and learning in a formal setting, ideally with pupils with special educational needs
• Is committed to supporting children to access all areas of school life;
• Understands how and when to intervene in children’s learning in order to help them progress;
• Who can be flexible and adapt to the child's need;
• Has experience of EYFS and KS1;
• Is willing to undertake training around interventions to support special educational needs pupils
We can offer you:
• The chance to join a friendly, supportive and highly committed staff team;
• A school where children work hard and are respectful of everyone’s needs;
• Fixed term contract for a year with the possibility of it being extended;
• A working atmosphere that is built upon trust, honesty, integrity and an unwavering commitment to excellence for all children.
For further information please refer to the attached letter to applicants and job specification.
Specifics: • Grade 5
• Weeks: Term time + INSET days;
• Hours: 8:45am to 3:15pm, with an hour unpaid lunch break
OR 2 candidates working as a job share 8:45am-12:30pm / 12:30pm-3:15pm (please indicate your preference) on the application form.
* Contract type: fixed term contract (until the end of this academic year) with the view to be extended
Applications must be submitted using the OWLS Academy Trust Application Form (available to download as a Word Form or a PDF document).
• Closing date for applications: Wednesday 27th November 2024
• Interviews: w/b 9th December 2024
• Start Date: 6th January 2025
Fernvale Primary School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Appointment to this post will be subject to satisfactory references and a satisfactory enhanced DBS disclosure.
Fernvale Primary School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Appointment to this post will be subject to satisfactory references and a satisfactory enhanced DBS disclosure.

Position: Support Worker
Location: Leicester City
Hours: 37.5 hrs contracted hours per week (Mon-Sun, including weekends, days, evenings and holidays)
Salary: £22,876.43 per annum (£11.70 p/h)
Job ref: 4053
We regret to inform you that Advance is unable to accept any sponsorship requirements.

About the Role:
Would you like to work somewhere where you get to make a real difference every day?
Are you caring, fun and up for a challenge? Are you looking for a career where you get to make a difference to people’s lives?  Do you love the idea of no two days being the same? If so, we want to hear from you.
Advance is looking for Support Workers in Leicester City to support customers with learning disabilities/ autism/ complex needs/ mental health conditions to live the lives they choose.  We offer great benefits, flexible working and all the training and support you need to kick start a rewarding career in Social Care.

Day to Day Activities: 

- Assisting with personal care and hygiene (if required)
- Medication administration (if required)
- Support with preparing and cooking meals
- Support with attending medical appointments
- Support with social activities
- Support with independent skills
- Support with domestic duties such as cleaning and laundry
- Keeping accurate records and updating care plans as required
- Keeping up to date with your training

Advance is a great place to progress too; many of our Support Workers have gone on to be managers, and some have moved into roles in other areas of our business. Once you’re with us, there are genuine opportunities to learn, develop and build a long and rewarding career. Equally, there is the chance to work flexibly, fitting your role around your other life commitments.
About the candidate:
You don’t need to have previous experience working in care or support to be successful in this role. What matters are your values, your passion and determination to make a difference in the lives of people with autism or learning disabilities.
If you think a Support Worker role sounds right for you, you will need to be:

- Good at working on your own and within a team
- Excellent at communicating with people
- Able to complete quality support records
- Able to work every other weekends
- Able to work between 7am and 10:30pm
- Ability to follow a Support Plan and Risk Assessments and maintain customer records
- Need to be literate and numerate in English
- Willingness and ability to achieve the Care Certificate

For more information about the role please contact, Gemma Hewitt on Email:gemma.hewitt@advanceuk.org between Monday - Friday 9am - 5pm

About the organisation:
Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.

We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations.

Weare an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.

All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.
Benefits of working for Advance:
We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:

- Flexible hours to fit around you and the needs of our customers
- Paid mileage and travel time between appointments
- Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
- Sector specific training is provided as part of induction plus opportunities for professional development
- Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
- Long service awards payable in 5 year increments
- Golden Hello/refer a friend receive up to £500
- Cycle to work scheme
- Access to our Employee Assistance Programme
- Free DBS (Disclosures and Barring Service)
- Excellent opportunities to progress your career within Advance
- Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)

Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.
We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.
Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.
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Proud member of the Disability Confident employer scheme