Total 24 Customer Service job vacancies in Lichfield, WS14 0QP

The ideal candidate for this role would have experience within emergency care or acute medical services, although not essential, with a passion for delivering safe, high standards of care. Good communication skills are essential, along with excellent organisation and timekeeping.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Accountable for own professional practice in the delivery of highly specialist psychological care to clients with highly complex and contentious mental health conditions or learning disabilities which include challenging behaviours and possible risk of physical aggression. To be compassionate in meeting the needs of clients, their carers and families. To promote at all times a positive image of people with mental ill health or learning disabilities. To promote at all times a positive image of the service and the wider Trust. In line with the banding of the post and its service context to: Exercise supervisory/professional responsibility for other psychological therapists Provide leadership in multi-disciplinary training and development Provide leadership in service audit and development Provide leadership in service evaluation and research Ensure that a psychological perspective is brought to service redesign and cultural change

Under the direction of a Maxillofacial Consultant Surgeon, the post holder will participate in operative procedures and aspects of pre, peri and post operative care. The post holder shall use the knowledge and skills attained in their successful training programme to deliver, maintain and encourage the highest levels of patient care The post holder will use excellent communication skills to liaise and work alongside a varied multidisciplinary team. They will hold a responsibility to participate in the training and education of appropriate members of the multidisciplinary team through teaching, research and audit DUTIES AND RESPONSIBILITIES 1.0 PROFESSIONAL 1.1 Participate in operative procedures within agreed protocols. 1.2 Act as 1st or 2nd assistant or 1st operator under the direction of a consultant surgeon. 1.3 Undertake the surgical procedures identified in the competency framework following successful completion of the training programme. 1.4 Assist the surgical team with the admission of patients (including assisting at the pre admission clinic and involvement in the pre operative assessment of patients). Patient details should be accurate, complete and appropriately recorded, and patients reassured regarding their treatment. 1.5 Arrange investigations as deemed appropriate by the clinical supervisor. 1.6 Display skill competency in the interpretation of investigations. 1.7 Display skill and dexterity in surgical technique and the use of surgical instrumentation. 1.8 Effective preoperative assessment of the surgical patient, providing a source of communication, information and reassurance for the patient. 1.9 Enable the correct positioning, preparation and draping of the surgical patient. 1.10 Development of surgical skills in accordance with continuing professional developments and continuing developments in surgical practice. 1.11 Contribute to the clinical care of the post operative patient including detecting surgical problems and liaison with the surgical team. 1.12 Ensure that all trust and divisional policies are adhered to, providing a safe healthy environment for staff and patients. 1.13 Understand the requirements of the data protection act 1984 and Caldicott report and observe patient confidentiality. 1.14 Develop, enhance and maintain safe and effective levels of communication and motivation within the multi disciplinary team. 1.15 Act in a responsible and appropriate manner, displaying professional and ethical conduct in all areas of duty, routine and emergency. 1.16 To be able to work independently and as part of a team. To set priorities and accomplish goals and job responsibilities. 1.17 Demonstrate advanced analytical skills necessary for problem solving and decision making relevant to patient care. 2.0 QUALITY MANAGEMENT 2.1 Contribute to audit and information collection within the department. To initiate and pursue audit projects including assessment of the SCP / SA role, target achievements and methods of advancing and developing surgical practice and patient care. 2.2 Attend weekly Head and Neck Oncology MDT and Audit/ Clinical Governance meetings where possible. 2.3 Work as a team to ensure that protocols and guidelines are being adhered to and clinical governance requirements are met. 2.4 Update skills in accordance with developing practice in order to deliver the highest level of care. 2.5 Participate in the evaluation and determination of current and new equipment, instrumentation and techniques as reflected by current trends. 3.0 EDUCATION AND TRAINING 3.1 To have successfully achieved completion of the formal training course Principles and Practice of Surgery relevant to achieving qualification and registration as Surgical Care Practitioner, as recommended and supported by the Royal College of Surgeons. 3.2 Maintain and enhance personal and professional knowledge and skills in all areas of responsibility by the attendance of in service and departmental meetings the attendance of national conferences where possible and to read the current professional literature and journals. 3.3 Maintain a professional affiliation to a recognised governing body .To be conversant with their professional guidelines and abide by their guidance in accordance with Trust policy. 3.5 Responsibility to participate in the training and education of appropriate members of the multi disciplinary team, by presentations, formal teaching sessions and opportunistic training. 3.6 To mentor, educate, train and support the 1st and 2nd year trainee SCP / SA s 3.7 To keep an accurate log book of surgical activity in accordance with national and local confidentiality regulations. 4.0 GENERAL MANAGEMENT 4.1 To act as a positive role model offering effective guidance and motivation to other members of the multi disciplinary team. 4.2 To work closely with staff in Maxillofacial Theatres, and associated wards to develop and maintain a team management approach throughout the Maxillo facial Department. 4.3 To assist in the recruitment/ retention of staff. 4.4 To manage the SCP / SA team in the absence of the lead practitioner. 5.0 ADDITIONAL INFORMATION 5.1 To undertake any other duties not specified within the job description but are within the wide scope of the role and are within the individuals skills and education. 5.2 Job descriptions will be reviewed annually and is subject to change as a result of discussion between the responsible Maxillofacial Consultant, the Head and Neck Matron and the post holder. 5.3 To undertake on-call duties as and when required. * The post holder registered with the National Association of Assistants in Surgical Practice (NAASP) and associated Code of Professional Conduct, supported by the RCS, in the performance of clinical duties, professional accountability will be to the designated Maxillofacial Consultants. ** If the post holder is governed by the Nursing and Midwifery Council s/he will also be professionally responsible to the Matron of the Head and Neck Directorate. The Matron will advise on any professional issues or concerns and contribute to the post holders annual appraisal and personal development plan. *** The post holder will be managerially accountable to the Lead Maxillofacial Consultant Surgeon within the Head and Neck Directorate. The Lead will be responsible for operationally managing the post holder including, annual appraisal and PDP formulation, sickness management, off duty planning, annual leave entitlement, risk and any other Human Resource issues. The Matron will assist in anyway required.

Preparing patients for surgery, assisting with and performance of surgical procedures

attending clinics pre clerk patients for theatre including consent.

Attend MDT joint oncology clinic

pre and post op ward rounds completing operating notes collecting specimens for histology and completing the documentation

Teaching presentation and audits.

Working with in the relevant code of conduct Nurse/ODP

Attendance of MDT, coordinating the cancer patients according to clinical priority and breach dates. Attend and lead pre-meet prior to joint oncology clinic. Pre clerking assessment of cancer patients including consent and optimisation requesting investigations and acting on result

Ward rounds assessment of patients.

Assisting and directing care

Teaching and supporting clinical staff on the ward with clinical interventions

Preparation of patient for theatre VTE WHO check consent assisting the surgeon and performance of surgical procedures. Completion of operation notes and histology

performance of on call duties

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Under the direction of a Maxillofacial Consultant Surgeon, the post holder will participate in operative procedures and aspects of pre, peri and post operative care. The post holder shall use the knowledge and skills attained in their successful training programme to deliver, maintain and encourage the highest levels of patient care



The post holder will use excellent communication skills to liaise and work alongside a varied multidisciplinary team. They will hold a responsibility to participate in the training and education of appropriate members of the multidisciplinary team through teaching, research and audit



DUTIES AND RESPONSIBILITIES





1.0 PROFESSIONAL



1.1 Participate in operative procedures within agreed protocols.



1.2 Act as 1stor 2ndassistant or 1stoperator under the direction of a consultant surgeon.



1.3 Undertake the surgical procedures identified in the competency framework following successful completion of the training programme.



1.4 Assist the surgical team with the admission of patients (including assisting at the pre admission clinic and involvement in the pre operative assessment of patients). Patient details should be accurate, complete and appropriately recorded, and patients reassured regarding their treatment.



1.5 Arrange investigations as deemed appropriate by the clinical supervisor.



1.6 Display skill competency in the interpretation of investigations.



1.7 Display skill and dexterity in surgical technique and the use of surgical instrumentation.



1.8 Effective preoperative assessment of the surgical patient, providing a source of communication, information and reassurance for the patient.



1.9 Enable the correct positioning, preparation and draping of the surgical patient.



1.10 Development of surgical skills in accordance with continuing professional developments and continuing developments in surgical practice.



1.11 Contribute to the clinical care of the post operative patient including detecting surgical problems and liaison with the surgical team.



1.12 Ensure that all trust and divisional policies are adhered to, providing a safe healthy environment for staff and patients.



1.13 Understand the requirements of the data protection act 1984 and Caldicott report and observe patient confidentiality.



1.14 Develop, enhance and maintain safe and effective levels of communication and motivation within the multi disciplinary team.



1.15 Act in a responsible and appropriate manner, displaying professional and ethical conduct in all areas of duty, routine and emergency.



1.16 To be able to work independently and as part of a team. To set priorities and accomplish goals and job responsibilities.



1.17 Demonstrate advanced analytical skills necessary for problem solving and decision making relevant to patient care.





2.0 QUALITY MANAGEMENT



2.1 Contribute to audit and information collection within the department. To initiate and pursue audit projects including assessment of the SCP / SA role, target achievements and methods of advancing and developing surgical practice and patient care.



2.2 Attend weekly Head and Neck Oncology MDT and Audit/ Clinical Governance meetings where possible.



2.3 Work as a team to ensure that protocols and guidelines are being adhered to and clinical governance requirements are met.



2.4 Update skills in accordance with developing practice in order to deliver the highest level of care.



2.5 Participate in the evaluation and determination of current and new equipment, instrumentation and techniques as reflected by current trends.





3.0 EDUCATION AND TRAINING



3.1 To have successfully achieved completion of the formal training course ‘Principles and Practice of Surgery’ relevant to achieving qualification and registration as ‘Surgical Care Practitioner’, as recommended and supported by the Royal College of Surgeons.



3.2 Maintain and enhance personal and professional knowledge and skills in all areas of responsibility by the attendance of in service and departmental meetings the attendance of national conferences where possible and to read the current professional literature and journals.



3.3 Maintain a professional affiliation to a recognised governing body .To be conversant with their professional guidelines and abide by their guidance in accordance with Trust policy.



3.5 Responsibility to participate in the training and education of appropriate members of the multi disciplinary team, by presentations, formal teaching sessions and opportunistic training.



3.6 To mentor, educate, train and support the 1stand 2ndyear trainee SCP / SA s



3.7 To keep an accurate log book of surgical activity in accordance with national and local confidentiality regulations.





4.0 GENERAL MANAGEMENT



4.1 To act as a positive role model offering effective guidance and motivation to other members of the multi disciplinary team.



4.2 To work closely with staff in Maxillofacial Theatres, and associated wards to develop and maintain a team management approach throughout the Maxillo facial Department.



4.3 To assist in the recruitment/ retention of staff.



4.4 To manage the SCP / SA team in the absence of the lead practitioner.





5.0 ADDITIONAL INFORMATION



5.1 To undertake any other duties not specified within the job description but are within the wide scope of the role and are within the individuals’ skills and education.



5.2 Job descriptions will be reviewed annually and is subject to change as a result of discussion between the responsible Maxillofacial Consultant, the Head and Neck Matron and the post holder.



5.3 To undertake on-call duties as and when required.







*

The post holder registered with the National Association of Assistants in Surgical Practice (NAASP) and associated Code of Professional Conduct, supported by the RCS, in the performance of clinical duties, professional accountability will be to the designated Maxillofacial Consultants.



**

If the post holder is governed by the Nursing and Midwifery Council s/he will also be professionally responsible to the Matron of the Head and Neck Directorate. The Matron will advise on any professional issues or concerns and contribute to the post holders annual appraisal and personal development plan.



***

The post holder will be managerially accountable to the Lead Maxillofacial Consultant Surgeon within the Head and Neck Directorate. The Lead will be responsible for operationally managing the post holder including, annual appraisal and PDP formulation, sickness management, off duty planning, annual leave entitlement, risk and any other Human Resource issues. The Matron will assist in anyway required.


















This advert closes on Sunday 24 Nov 2024

Your new role
Customer Service Specialist
Salary dependent on experience
Lichfield based, WS13
Permanent and full-time

Key duties:

• Providing quotations for customers
• Liaising with stakeholders to find solutions to any issues
• Maintain effective communication with internal and external contacts
• Respond to queries in a timely manner
• Spotting opportunity for additional customer revenue

What you'll need to succeed

• 12+ months of customer service role, preferably in logistics, exports or supply chain
• Good geographical knowledge of the UK
• Competent in MS Office

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

To provide efficient and confidential support to the Urgent Treatment Centre, by delivering a comprehensive, high quality, accurate reception service. Ensure that all enquiries are completed according to departmental procedures and within set quality standards. To provide a comprehensive service where the service user/professionals receives a full explanation and response to their enquiry. To communicate accurately by telephone, email and other appropriate means.To keep accurate records of all referrals into the Service. To accurately complete any documentation that is required to process referrals into the service. To accurately record patient details on System One and any other IT programmes as required. To file all registration documents and keep in the department for statistics and auditing purposes. To maintain an effective electronic and paper based filing system.To be directly involved in any pilots, programmes or initiatives within the Urgent Treatment Centre. To Support all staff at the Urgent Treatment Centre to ensure that the service runs effectively and efficiently. To provide reports from the system as required and send appropriately as instructed. To use a variety of communication styles to ensure effective telephone/face to face communication; this includes working with those who may have difficulties in communication, who are vulnerable, from a range of cultural backgrounds. To deal with and support patient pathway as they are developed and agreed within the health care system. To continuously work to develop systems that will improve the efficiency, effectiveness and support the smooth running of the department. To undergo and training/development as required. To assist in training new starters. To adhere to all local and Trust wide policies and procedure. To ensure that effective lines of communication are maintained between the service and other members of the Trust. To act as a first point of contact for people contacting the department, either by telephone or in person, presenting at all times a welcoming, friendly and helpful attitude. To liaise with staff at all levels across the Trust on matters relating to the department. To liaise with professional groups, individuals and agencies regarding the department. Attending meetings, taking notes/minutes if required.

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

Job Title: Head of PE and Outdoor Education

Location: Longdon Hall School, Staffordshire, WS15 4PT

Salary: Up to £42,200 per annum

Hours: 37.5 hours per week, Monday to Friday

Contract: Permanent, Term Time only

UK applicants only. This role does not offer sponsorship.

As part of our continued growth, we now have a fantastic opportunity for a Head of PE to join our close-knit team at Longdon Hall School, part of Acorn Education.

About the role

The Head PE will lead and manage the Physical Education department, fostering a positive culture of physical health, wellness, and sportsmanship. Your role will be to oversee curriculum development, ensure compliance with educational standards, and create a dynamic and inclusive environment that encourages student participation in physical activities. The role requires strong leadership, organisational skills, and a commitment to promoting the benefits of physical education for all students.

Responsibilities

Lead the planning, development, and implementation of a comprehensive PE curriculum that aligns with national or regional standards.
Oversee and mentor PE staff, ensuring effective teaching practices, professional development, and collaboration across the department.
Monitor and evaluate the performance of the PE department, ensuring continuous improvement in teaching and student outcomes.
Organize and manage extracurricular sports programs, inter-school competitions, and after-school sports activities.
Promote inclusivity in sports and physical education, ensuring all students are encouraged to participate, regardless of ability.
Maintain and manage the school's sports facilities and equipment, ensuring safety standards are met.
Develop strong relationships with parents, staff, and external sports organizations to promote a culture of physical health and well-being.
Ensure compliance with health and safety regulations in all physical education activities.
Prepare and manage the department's budget, allocating resources effectively to meet program goals.
Lead the organization of school sports events, including sports days, tournaments, and other physical education-related events.
Provide ongoing assessment of students’ performance and progress, utilizing both formative and summative evaluation methods.
Act as a role model, demonstrating a healthy lifestyle and the importance of physical activity.
Essential:

Bachelor's degree in Physical Education, Sports Science, or a related field (Master's preferred).
UK QTS
SEN experience
Our schools are built on great teamwork and mutual support. If you enjoy working as part of a dedicated team, sharing knowledge, experience and learning, simply fill in our safeguarding-compliant application form and a member of our team will be in touch.

About us

Longdon Hall School is an independent specialist day school for boys and girls aged from 7 to 18, catering for pupils with a wide range of social, emotional, and mental health needs. Our dedicated team work together to ensure successful outcomes for pupils who often arrive at the school with a troubled view of education and life.

This opportunity is in Lichfield which is within commutable distance of Cannock, Burton upon Trent and surrounding areas.

Acorn Education is the UK’s leading independent provider of specialist education for vulnerable pupils and young people. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Acorn Education?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

Main Responsibilities

We have a fantastic opportunity to lead our dedicated team in promoting sustainable waste management at our Household Waste Recycling Centres!

As a Household Waste Recycling Centre (HWRC) Team Leader you will:

• Be able to effectively lead and motivate a team to help maximise the quality and number of materials separated for recycling.
• Plan and organise the activities on site, organise staff responsibilities and be the face of Staffordshire County Council to on site visitors and, where required, deputise for the HWRC Supervisor.
• Be a great communicator and be able to demonstrate a positive and encouraging leadership approach.
• Have experience using IT systems and be confident using Microsoft office software.

Your day-to-day duties will vary, and may include the following:

• Helping the public use the site in a safe manner, adhering to all Health and Safety guidance.
• Being the accountable fire marshal and first aid trained responder on site.
• Providing friendly, informative and professional customer service.
• Protecting yourself and your team by promoting high standards of health and safety.
• Safely operating equipment and machinery and reporting any faults and issues.
• Working with commercial traders, providing advice and handling payments.
• Reporting unauthorised waste depositing and promoting environmental sustainability.
• Supporting other HWRC teams as part of the Staffordshire HWRC Network. (This role will be based across both Lichfield and Burton HWRC's)

The Ideal Candidate

You will have:

• A Certificate of technical competence in Hazardous Waste Transfer (Ideal, not essential to role)
• Experience of leading a team
• Working knowledge of health and safety legislation and operations
• A flexible approach to duties, willing to learn and be trained
• Good verbal and written communication skills – to facilitate inductions, training and communication with site staff, management, clients, contractors and the public
• Strong numerical and literacy skills and paperwork and recording skills
• An understanding of recycling and recyclable materials is an advantage
• Trained First Aider, or willing and capable of being trained
• A Full UK driving licence
• Experience in operating a above 10ton 360 wheeled excavator. ( or willing to learn)
• Experience in the operation of Household waste recycling centres (HWRC'S)
• Good attention to detail
• Willing to work weekends and Bank holidays

For more information, please contact Danny Wraxton at danny.wraxton@staffordshire.gov.uk

Potential interview date will be: Week commencing 16th December 2024

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

Proud member of the Disability Confident employer scheme

Voyage Care provides specialist support and care for people with learning disabilities, autism, head and spinal injuries and other complex conditions, in residential, supported living and outreach services across the UK. Everything we do is based on our vision of making a lifelong difference to the people we support, and their families, by delivering great quality care and support in line with our ETHOS values.

We are looking for a skilled, versatile Tender Manager experienced in Health and Social Care to join our team, initially on a 12 month contract, but with the option to become permanent for the right candidate as part of Voyage Care’s exciting growth strategy.

The post is home-based with occasional travel to our Group Support office in Lichfield, Staffordshire, other offices, or services. The post is full time, 37.5 hours per week, and offers opportunities for flexible working.

We are seeking a candidate with significant experience in creating high quality, original written content and managing the end-to-end bidding and tendering process, within the Health and Social Care sector. You will produce high quality written content for invitations to tender, proposals, expressions of interest, case studies and presentations, to retain existing contracts and secure new business. You will be responsible for managing the end-to-end process, from in-depth analysis of tender documentation, through writing compelling content, coordinating input from internal stakeholders, preparing submission packs, submitting tenders via online portals, and participating in post-tender debriefs to continuously improve team performance. You will work within our established team of Bid Managers, Writers, and Coordinators, reporting to the Tender Team Manager.

Requirements

You will be assessed for suitability of this role in accordance with the following;

• Knowledge of the current marketplace for the Health and Social Care Sector including Domiciliary Care, Supported Living, Registered and Specialist services.
• Ability to prepare compelling, original content for review and approval, against tight deadlines, ensuring the tender reflects Voyage’s values and commitment to high quality support.
• Ability to manage the whole tender process and coordinate stakeholder input.
• Excellent attention to detail with excellent proof reading and editing skills.
• Presentation and IT skills.
• Self-motivated individual who thrives under the pressure of working on multiple projects and meeting deadlines.
• Person-centred approach, enabling you to build productive relationships with operational colleagues and other stakeholders.
• Team player, willing to contribute within a dispersed team
• Commitment to continuous learning, and embedding Voyage’s ETHOS values in your work.

Above all, you should be as approachable, as reliable and as dedicated as we are, and your experience will enable you to hit the ground ‘sprinting’ and make an impact in this (initially) fixed-term role. To support your success from day one, you will be working within a supportive, high-performing team which contributes to Voyage’s vision and purpose each day.

We encourage all interested applicants to apply promptly as we review all applications & CVs received on a daily basis. The majority of our adverts close 2 weeks after posting, however where we receive a large number of suitable applications we may close the advert early.

We are an equal opportunities employer.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 3231

ABOUT THE ROLEAs a Bank Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that will enable us to give our patients the quality care and support they deserve. It's important that our homes give the right first impression and that every area is always well-maintained. In the role of Bank Maintenance Assistant, you can expect plenty of variety as you provide the cover that ensures our building and grounds are at their best all day, every day. ABOUT YOUYou'll need some experience of property maintenance to join us as a Bank Maintenance Assistant. We'll also look for a patient, caring nature and a genuine interest in our patients. As well as that, you should be flexible, reliable and ready to turn your hand to a range of tasks all focused on keeping the hospital maintained to the highest standards. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it (such as for annual leave or sick leave), the hours and days you work will vary. If you'd like to use your maintenance and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us, which is why the role of Kitchen Assistant is so important. You'll help to produce meals and create a fulfilling dining experience for every resident. You'll be an asset to your colleagues and your impact will reach beyond the kitchen too. There'll be plenty of opportunities for you to get to know our residents, enhance their hospitality experience and develop your skills. ABOUT YOUWhen you join us as a Kitchen Assistant, you'll play a crucial role in the success of your care home. That's why we're looking for someone who's committed to maintaining the highest standards in the kitchen and during the food preparation process. You should be reliable, considerate and caring in your approach. Formal qualifications aren't necessary, although any similar experience gained in a commercial or care setting would be useful. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 3231

ABOUT THE ROLEAs a Gardener at a Barchester care home, you'll help create the kind of stimulating environment that enables us to deliver quality, person-centred care. By maintaining our grounds to the highest standards, you'll ensure our home always makes a great first impression, and that our outside areas can be fully enjoyed by residents looking for some fresh air or a change of scenery. Your role as a Gardener will involve looking after our equipment and structures like fencing, keeping our grounds safe and tidy (including clearing any snow and ice in the winter), and planting a range of flowers, shrubs and trees. Once a year, you'll be able to showcase your talents in our fiercely-contested Barchester in Bloom' competition. ABOUT YOUIf you have a passion for the great outdoors, you could be perfect for the role of Gardener at Barchester. One of your key priorities will be making sure your work fits around the needs of our residents, so a patient and empathetic approach is key. As well as general gardening experience, we'll also need to see a good understanding of health and safety and the ability to use garden treatment chemicals in line with COSHH regulations. Trustworthy and professional with a can-do approach, you're a great team player who will take a genuine interest in the lives and wellbeing of our residents. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Please see the Trust website for the full job description and person specification attached to the vacancy. Please complete your application form in full outlining and providing examples of how you meet each of the criteria listed below. This includes both essential and desirablecriteria. Person specification Qualifications and Experience Essential criteria 4 GCSEs to include English, Maths Desirable criteria Aseptic Experience Knowledge and Skills Essential criteria Computer skills