Total 1,080 Customer Service job vacancies in Nottingham, Nottinghamshire, NG5 8PT

Solo Support Services is a family-run company providing support for clients who receive personal budgets from the NHS or Direct Payments from the Local Authority to create bespoke care packages across the country overseen by Client Relations Managers.

Based in Nottingham, we are looking for an experienced Payroll professional to join our payroll team in this fast-paced role. The most important experience required for this role is payroll processing experience. The successful candidate will have ideally c 2-3yrs previous accountancy/bureau/umbrella or inhouse multiple payroll processing experience and have good all round payroll processing knowledge, able to work autonomously and passionate about providing an exceptional payroll service!

In this role you will manage a portfolio of payroll clients from start to finish and support the Payroll Administrators in day-to-day payroll processing and any escalated queries. The ideal candidate will possess strong organisational skills, the ability to work independently under pressure, and have excellent communication abilities. This role requires liaising with clients, Client Relations Managers from across the organisation, HM Revenue & Customs as well as setting up new payroll clients and providing advanced payroll work, including pension auto enrolment, statutory payments and keeping up to date with ever changing legislation.

Duties will include but not limited to:
• Managing own portfolio of payroll clients
• Payroll Processing either 4 weekly or monthly including bank transactions
• Ensuring Auto enrolment compliance and Pension processing with NEST
• Resolution of payroll queries from employees
• Advanced payroll work; SMP, SSP, Attachment Orders, redundancy, TUPE
• End of year processing
• Liaising and support to managers and team members
• Assisting with training and development for payroll administrators
• Dealing with employee enquiries
• Liaising with clients directly via email and telephone

Skills
• Ability to work independently and under pressure
• Has experience using Brightpay payroll (desirable)
• Can prioritise workload effectively
• Ability to communicate with a wide range of people such as team members, clients and occasionally employees on the payrolls
• Clear and concise – written and verbal communication
• Literate and numerate
• CIPP qualifications (not mandatory but desirable)
• Experience working in a payroll bureau environment (not mandatory but desirable)

Personal Skills
• Good attention to detail
• Ability to work on their own and as part of a team providing a positive input to others
• Maintain a professional and helpful manner
• Willingness to learn and apply new skills
• Good communication skills
• Maths and English GCSE A-C (9-5) or equivalent

General Administrative Duties
• Maintaining files, records and department database
• Dealing with any ad hoc queries
• Tasks on spreadsheets/word documents to complete for analysis tasks helping towards team development
• Organisational tasks to assist the manager and team members
• Providing recommendations to the Manager in relation to client methods & procedures on payrolls

This is a superb opportunity for a payroll professional with ideally practice/bureau and/or inhouse payroll processing experience to join a thriving and very friendly firm who truly value their staff and offer a pleasant working environment.

Salary: up to £29-31K (dependant on experience)
Job Type: Full time (part-time may be considered for a suitable candidate)
Benefits:
• 29 days (including Bank holidays)
• Company Pension
• Wellbeing Scheme
• Company events
• Sick pay
• Enhanced maternity and holidays after 3 years with the company
• Training & Development
Experience:
• Payroll: 3 years (required)
• working in a payroll bureau or equivalent: 1 year (desirable)
• Brightpay experience (desirable)

Closing Date: Tuesday 3 December - Midday
NB: We do reserve the right to close this advertisement early if we receive a number of suitable applications.

This is an exciting opportunity, to be part of a specialist Outreach service for clients with dementia inresidential/nursing care providing specialist nursing/healthcare advice, treatment andteaching/education as appropriate under the guidance of professionally registered teammembers. To contribute to assessment and interventions carried out by the dementia outreach. to engage with the Enhanced Health in Care Homes Service (EHCH) andwith GPs in the local area. Part of a multi-disciplinary Outreach service which works with both Independent Sector and Statutory Sector providers of Residential Care to Older People with dementia. To increase the capacity, confidence, competence and willingness of those organisations to provide the right level of care to this vulnerable client group and by doing so to increase standards of care, improve quality of life, increase independence and choice. You will be supported through training and supervision. As this role is community based covering the Broxtowe area, afull UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010. Please note that this post does not meet the pay level required for a Skilled worker visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa. Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Job Title: - Registered Nurse - Intensive Care Unit Trust:- Nottingham University Hospitals NHS Trust Location:Nottingham Pay Rate: £17 -£27 Shift Patterns:- Flexible About the Trust: - Nottingham University Hospitals NHS Trust (NUH) provides a full range of services to over 2.5 million residents of Nottingham and its surrounding communities. The Trust has a national and international reputation for many of their specialist services, including stroke, renal, neurosciences, cancer services and trauma. As a teaching Trust, NUH also plays a vital role in the education and training of Doctors, Nurses and other healthcare professionals. Based in Nottingham, with excellent transport links to Derby, Loughborough and Leicester, enjoy the best of both city and country life. Why might this job interest you? Being an intensive care nurse in the NHS is both demanding and incredibly fulfilling. It involves providing specialised, high-level care to critically ill patients who require constant monitoring and complex medical interventions. The flexibility in scheduling enables intensive care nurses to balance their professional commitments with personal responsibilities, ensuring they can provide optimal care while maintaining their well-being. It's a role that requires dedication, resilience, and a compassionate approach to ensuring the best possible outcomes for patients in intensive care units. What you can add: Comply with NMC Professional Registration and keep up to date with current nursing practices Undertake nursing assessment and evaluation to enable development of appropriate plans of care based on the needs of the individual Be proficient in the delivery of care to patients Ensure safe administration of drugs in accordance with NMC and CHS policies Ensure accurate records are kept in accordance with CHS policy and NMC guidelines Working as an effective team member and promoting team and interdisciplinary relationships The role will involve, but not be limited to you performing the above. What you'll need: A minimum of 6 months paid experience in an ICU hospital environment within the last 3 years Comply with NMC Professional Registration and keep up to date with current nursing practices Ensure accurate records are kept in accordance with CHS policy and NMC guidelines *Depending on the Trust, you may require variable additional certification and skills. The benefits we can offer you in return: Putting People in Places to Carebe part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life. Weekly payto give you access to your wages more quickly. Blue Light CardNHS Discount Provider First choice of shifts/placements at the Trust of your choice over agencies. Our team is always happy to help- access our support line any time. Working options to suit your lifestylebeing on the bank gives you the flexibility to work the shifts you want or choose fixed term placements. Training and development opportunitiesvia the Trust and NHSPs own academy. Explore different wards,keep your skills up to date whilst gaining vital experience. Being part of the NHSP Communitymeans youll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more. Who are NHS Professionals? NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements. Apply Today By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

Main Purpose of Role

To support the Governance and Assurance Lead in the management of audit and inspections and to assist with risk management and business continuity.

Key Skills & Experience Required

Refer to Person Specification

Expressions of Interests (no more than a 1000 word document) are invited from candidates and should evidence candidate's abilities to meet the Person Specification Criteria of 'Knowledge and Experience' that is detailed on the Job Description document.

Additional documentation including CV's will not be accepted.

For further information about the role please contact Imran Asif on

For current Office of the Police and Crime Commissioner staff applicants, please note that Nottinghamshire Police would be a new employer.

Vetting Level - Recruitment- you must have resided in the UK for at least the last 3 years

IMPORTANT INFORMATION

Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.

All applicants will be subject to the Force Vetting Policy.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.

Proud member of the Disability Confident employer scheme

Job Advert

As a member of our wider Supported Housing Team, you will work closely within our dedicated Unaccompanied Asylum Seeking Child
service and can expect your role to include:

· Working with and supporting Young People to creating a positive, nurturing and trusted environment for them to live and thrive.

· Providing unconditional positive support, whilst maintaining boundaries with calm and consistent professional practice.

· Acting as a a role model for them to model their behaviours against.

· Where require, working collaboratively with other agencies and professionals including social workers, personal advisors,
housing providers, health professionals, IDVAs, drug and alcohol treatment workers, criminal justice practitioners (YOT, police
and NCA) to deliver wraparound support

· Proactively support young people to plan to move on from the service. This includes advising on housing options, supporting with
applications for housing to local authorities and exploring private sector accommodation options.

· Prepare young people for move on, helping them to develop life-skills such as cleaning, cooking, budgeting, engaging with
digital services, engaging with health services and positive use of leisure time.




About You:




You will ideally have experience of working with vulnerable young people or children and see this as an opportunity where you can
support 16-24 year olds take an important step towards independent living.

Experience of working in supported housing would be a huge benefit but first and foremost, you will be passionate about supporting
young people and share our belief that everyone should have a fair chance to discover who they are and what they can become.

Your communication skills will be your greatest strength and you will have experience of dealing with difficult situa-tions, and
challenging people and handling conflict appropriately.

From your background, you might have a working knowledge of Housing Benefit, Personal Budgets and the benefits system as well as
good understanding of the needs of homeless people and the services available to them. We are happy to support you with this
knowledge through our in-house training and development programmes.

This post is subject to a satisfactory enhanced DBS check (paid for by YMCA) and registration with the DBS Update Service. We
reserve the right to withdraw this role before the closing date should we be able to appoint to the role.

Proud member of the Disability Confident employer scheme

Housing Management Worker
Nottingham
Supported Housing
3-month contract
35 hours per week
£16.45 LTD / £14.02 PAYE (inc holiday)

An exciting opportunity has arisen for a Housing Management Worker to join a leading charity in Nottingham, providing intensive housing management services and supporting tenants to maintain their tenancies. This is a 3-month contract position with the potential for extension.

THE ROLE
As a Housing Management Worker, you will work as part of a dynamic team managing a portfolio of properties and tenancies. You will provide essential housing management services to tenants, assisting with tenancy support and liaising with internal teams to ensure properties are maintained to the highest standards.

• Directly support tenants with managing their tenancy, including assisting with housing benefit claims and signposting to appropriate support services.
• Conduct assessments of service users to determine eligibility for services and address any risks or needs.
• Work with the Housing Management team to issue correct tenancies, conduct sign-ups, and ensure tenants understand their tenancy obligations.
• Assist in ordering furniture and goods for properties as needed.
• Collaborate with the Asset Management team to maintain property standards, ensure repairs are reported, and properties are safe and suitable for letting.
• Maximise rent collection and follow the arrears management policies and procedures.
• Maintain records and produce reports as required to ensure compliance with service delivery standards.

THE CANDIDATE
To succeed in this role, you will have previous experience in a similar housing management role, ideally within the supported housing sector.

• Experience in supporting tenants with tenancy management and housing benefit claims.
• Knowledge of housing policies, tenancy law, and arrears management.
• Ability to assess risks, needs, and eligibility of service users effectively.
• Experience working with external partners and managing relationships with landlords, communities, and support services.
• Ability to work flexibly across multiple areas as required by the role.

THE CONTRACT

• 35 hours per week (9-5, Monday to Friday)
• 3-month contract with the potential for extension
• Pay rate: £16.45 per hour LTD or £14.02 per hour PAYE (inclusive of holiday)

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

What skills and experience we're looking for

We’re seeking an unapologetically determined EHCP Coordinator to join our team at Alvaston Moor Academy. We are looking for someone who is passionate about supporting SEND students and families to obtain the necessary support. We’re looking for professionals who are ambitious but humble, innovative but research-led, and warm and compassionate, with unapologetically high standards, to join us on our mission to take Alvaston Moor Academy in Derby from its current position to become one of the very best schools in the country.

In a community where almost 70% of pupils qualify for pupil premium funding, for more than a generation the school has struggled to consistently be the great school it can be, and that its young people, their parents and the community of Alvaston are entitled to. In the last decade the school has seen periods of real improvement, but progress has often not survived changes in leadership, and positive changes have proved short-lived.

In 2021 Alvaston Moor began its latest journey of improvement as part of Archway Learning Trust. Once again improvement has come – recently recognised by Ofsted – but this time there is no alternative to ensuring that it is sustainable. And more than this, that the school finally delivers on its potential, demonstrates to its community, the city of Derby and the whole world that our children have as much potential as children anywhere.

What the school offers its staff

• Archway benefits to include shopping discounts and competitions

• A free and confidential employee assistance programme offering counselling and advice

• Access to Teachers’ Pensions / Generous pension scheme

• Access to discounted travel schemes

• Cycle to work scheme

• Comprehensive training and support

• Opportunities to develop new skills and progress your career

• Eye care voucher scheme

• Free flu vaccine

• Access to e-learning and development

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Location: Arnold

Since 1989, Helping Hands Home Care has been a leader in the UK adult care (private pay) sector, supporting adults of all ages to maintain their independence and stay in the place they know and love: home. With over 140 branches across England and Wales, our success lies in our commitment to exceptional care and innovative solutions.

We’re excited to announce the opening of a new branch and are looking for a passionate Registered Care Manager to lead this new venture and make it a success from day one.

Joining Helping Hands for a new branch opening means you’ll have the opportunity to shape and establish a high-quality service, backed by the resources and reputation of a nationally recognised and well-respected brand. As a Registered Care Manager, you will have the flexibility to make decisions that prioritize the quality of life of your customers and Carers, setting the standard for excellence from the start.

Main Responsibilities

• Lead the launch and growth of the new branch, ensuring it quickly becomes efficient, profitable, and known for delivering the highest standard of care.
• Hold the CQC/CIW registration for the branch and ensure that it operates within CQC/CIW guidelines.
• Develop and grow a team of dedicated carers by actively recruiting new team members and guiding them through the recruitment process.
• Build strong relationships within the local community to promote the branch and identify new business opportunities to support its growth.
• Oversee the implementation of branch operations, ensuring all customer needs are met to the highest standards.
• Effectively communicate and implement all policies and procedures to ensure consistency and compliance.
• Support branch staff and carers with training and development to uphold exceptional service standards.

About You

To be successful in this role, you’ll need to have a level 5 NVQ in Management in care or be willing to work towards achieving this. Additionally, you’ll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience working within the care sector at management level. If you have previosly held CQC registration this would be advantageous.

A full UK driving licence and access to your own vehicle are essential.

Benefits

• Career progression opportunities
• 23 days annual leave, rising to 25 after 2 years of service
• Free Blue Light Card offering discounts from businesses and services
• Access to our employee assistance programme
• Support to complete nationally recognised qualifications
• Refer a friend scheme
• Bonus scheme
• Annual salary review

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Nottingham City Council is seeking an ambitious, visionary leader for the role of Director of Adult Social Care and Health. This pivotal role requires a highly skilled and dedicated individual to strategically guide and manage adult social care services, enhance health and well-being across the city, and foster a customer-focused environment that upholds the values of our "One Council" ethos.

The successful candidate will champion innovative, partnership-oriented approaches to address the complex needs of our community and transform the delivery of adult social care in Nottingham.

If you’re looking for a role at the heart of an organisation where you can play a key role in its continued improvement, and influence the future of a vibrant city, this could be the perfect next step in your career.

Why Join Us?

This is an exciting time to join Nottingham City Council. We have a clear vision and a plan to improve, recently approved by Councillors and Commissioners. We are on a journey to becoming a council that delivers with clear purpose, is financially sustainable, and well-run. As Director of Adult Social Care and Health, you will play a key role in supporting that journey – ensuring the organisation is informed and involved.

In this role, you will:

Support the development of relationships with key partners, citizens, and other stakeholders.

Make a meaningful difference in the lives of Nottingham’s residents.

Lead change within a growing and progressive council.

The Opportunity

You will lead by developing service strategies and customer-focused propositions that prioritise service user voices, while fostering a culture of continual improvement and organisational excellence. Your leadership will help drive service delivery improvements and position Nottingham as a city of innovation and opportunity.

Key responsibilities include:

Strategic Leadership: Develop and implement service strategies that align with the Council’s corporate priorities and vision.

Building Partnerships: Create collaborative relationships across the public, private, and voluntary sectors to deliver integrated health and social care services.

Driving Operational Excellence: Oversee service design, performance management, and financial accountability, ensuring resources are managed effectively.

Community Leadership: Act as a key representative for Nottingham City Council, enhancing the city’s reputation through innovative community partnerships.

Champion Transformation: Lead and implement innovative approaches to adult social care, ensuring services are responsive, efficient, and impactful.

Budgetary Constraints: Will be responsible for managing budgetary constraints and ensuring effective allocation of resources within the department

Who We’re Looking For

We’re looking for a seasoned leader with a strategic mindset and extensive experience in adult social care and health services. The ideal candidate will have:

Visionary Leadership: Experience in leading the development of customer-focused service strategies that prioritise service user voices and promote continuous improvement.

Collaboration: The ability to build strong partnerships across sectors and foster a networked governance model to enhance service delivery.

Operational Excellence: A proven track record in overseeing service performance and managing resources effectively.

Community Engagement: A deep understanding of the importance of community partnerships and safeguarding practices, particularly for vulnerable adults.

Experience in Transformation: Leading major change initiatives and advancing service improvements, particularly in areas such as mental health, learning disability services, and housing solutions.

Must be an extremely experienced and qualified Social Worker, with a proven track record in the field.

Why Nottingham City Council?

At Nottingham City Council, we don’t just offer jobs – we offer careers with purpose. Alongside a competitive salary, you’ll enjoy exceptional benefits, including a generous pension scheme and ample leave entitlement.

Additional benefits include:

Flexible working arrangements, including hybrid working, to help you balance your professional and personal life.

Professional development opportunities that support career progression in a dynamic and inclusive environment.

A commitment to equality, diversity, and inclusion in all areas of our work.

If you’re passionate about transforming adult social care, committed to customer-oriented leadership, and eager to make a significant impact in Nottingham, we invite you to apply. Join us in building a healthier, more resilient community for our citizens.

• This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, is an essential requirement for the role.
• This post is politically restricted.
• A DBS enhanced check for a regulated activity is required for this post.
• The role requires you to participate in the on call rota.

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries, please contact Lucy Wesson, Senior HR Consultant-Recruitment, via email at lucy.wesson@nottinghamcitygov.uk.

All candidates are advised to have an informal discussion with Vicky Murphy, Corporate Director of Adult Social Care and Health prior to submitting an application. In order to arrange please email Tayyibah Ahmed (tayyibah.ahmed@nottinghamcity.gov.uk) to organise.

Closing Date: 1st December 2024

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home

By applying to this job, you agree to our Terms & Conditions.

Proud member of the Disability Confident employer scheme

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Onsite Worker

Salary: Starting Salary is £25,992 (Level one) rising to £26,835 (Level three) per annum (pro rata for part-time)

Location: Spring Meadow, 55 Meadows Way, Nottingham, NG2 3DZ

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

Care Workers at Level 2 implement Care Plans and report any concerns or reasons care plans cannot be followed, as well as monitoring care and welfare of citizens, recording accurate information on running records, communication books, care plans monitoring charts (e.g. weight monitoring, falls, etc.) and other written and electronic communications as required.

Care Workers at Level 2 are also expected to work and cooperate with other professionals, as well as citizens and their meaningful others, to ensure a shared approach to care and support and continuity of care and treatment

To provide safe and appropriate personalised care and support to citizens in a way that that maintains their dignity, maximises independence and gives them choice and control over the way their care is provided. This includes writing and maintaining individual person centred care plans and the administration of medication.

To work in any area of Adult Social Care, whether in the home, the community or within a Council establishment and to be prepared to work with Citizens with different and varying needs.

About You

The ideal candidate will have:

• Ability to assist and support citizens to exercise choice and control in accordance with their needs, preferences and aspirations
• Encourage, motivate and support citizens to maintain or regain maximum independence in all aspects of daily living and purposeful activities.
• Develop and coordinate leisure and social activities that promote self esteem, confidence and a purposeful day. This can include one to one or conversations, group activities, supporting citizens with their individual interests, developing or maintaining contact with family, friends and community, accompanying citizens on outings, collection of shopping, pensions etc
• Ability to write and maintain up to date individual person centred care plans for citizen

- A DBS enhanced check for a regulated activity is required for this post.

You can find the job description for this post here

SPONSORSHIP – please note that this role does not meet the relevant salary threshold criteria for Skilled Visa sponsorship, and therefore applicants requiring sponsorship are unable to apply.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Russell Boultby, by email at Russell.Boultby@nottinghamcity.gov.uk

Closing Date: 29th November 2024

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: TBC

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home

By applying to this job, you agree to our Terms & Conditions.

Same Posting Description for Internal and External Candidates

Proud member of the Disability Confident employer scheme

Contract Type: Permanent

Working Hours: 37 hours per week Monday - Friday 8:30 am - 5:00pm

Worker Type: Onsite Worker

Salary: Starting Salary £25,992 (level one) to £26,385 (level three) per annum (pro-rata for part-time)

Location:  Crocus Field Children's Residential Home, Arkwright Walk, Nottingham. NG2 2HN

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here

About the Role

To provide a comprehensive and flexible council-wide tailored business support service to internal and external customers of Nottingham City Council, enabling consistency of service delivery across the council and wider community.

Business Support Officers are expected to advise and respond to a range of enquiries from customers, signposting to services and requesting responses on their behalf. They will also organise, maintain and develop information systems, progress chase on a range of matters to ensure colleagues achieve Corporate, Departmental and external deadlines, as well as effectively communicating with internal and external customers face to face, in writing and over the telephone while adhering to the business support standards.

The successful candidates will provide administrative support to the team at Crocus Field Children's Residential Home who provide short term care for children up to the aged of 18. The candidate will be expected to provide holiday and sickness cover for Business Support Colleagues in other residential homes across Nottingham.

About You

• Ability to use a computer in order to prepare correspondence and maintain computerised records, and able to adapt to new IT packages;
• Ability to work under pressure and to fixed deadlines;
• Good written and verbal communication skills;
• Sensitivity to the needs of customers and staff.

-          A DBS enhanced check for a regulated activity is required for this post.

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Kevin Bianco, Service Delivery Manager, by email at kevin.bianco@nottinghamcity.gov.uk or call 0115 876 2738.

Closing Date: 6th December 2024

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: 12th December 2024

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home

By applying to this job, you agree to our Terms & Conditions.

Proud member of the Disability Confident employer scheme

The Endoscopy Service has aPermanent Full time Receptionist in Endoscopy Unit based at City campus but will cover across 3 hospital sites

37.5 hours per week, Monday-Sunday


You must be committed to a high standard of patient care and safety. You will have a flexible attitude to work and be able to work as part of a multidisciplinary team.
You will have good organisational skills and be able to manage your workload effectively. It is essential for you to be competent in using computer systems as you will be trained to use Medway PAS and other hospital systems appropriate to the role. We require good communication skills and an excellent telephone manner.
Professionalism is expected within this role.
You will have a good command of the English language with the ability to understand and accurately convey verbal and written information and you must be well motivated and reliable, with a “can do” attitude. Due to the sensitivity of the role you will need to be able to demonstrate a clear understanding of confidentiality issues. The ability to manage your time and prioritise your workload whilst remaining patient focused is essential.

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert

As a receptionist you will be the first port of call for patients attending reception for appointments and day case attendances. You will ensure all patients are dealt with in a polite professional manner at all times and have a positive experience when attending the department. You will be responsible for checking and updating patient details, booking appointments and helping with general enquiries. Customer service experience is essential in this role and a profession, polite and courteous attitude at all times.

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Working as part of the Endoscopy reception team you will be responsible for greeting patients at reception, checking and updating personal details while maintaining patient confidentiality. Using Careflow, Medilogik and other relevant booking systems and update details accurately and efficiently. You’ll have excellent communication skills and will deal appropriately with enquires both by telephone and in person


This advert closes on Monday 25 Nov 2024

As a Food Service Assistant at HMRC Nottingham NG2 2GD, You're a real people person with excellent communication skills, Mainly customer facing, You'll interact with our clients and colleagues every day, improving quality of life for all that you meet.

What you’ll do:

• To manage Coffee shop and provide support in the preparation, cooking and serving of food and beverages.
• This is a dual role that would require you to also work in our Hospitality department.
• To lead shifts when assigned by line manager, taking responsibility for delivering brand standards in, but not limited to cash management.
• Opening the unit, preparing for the shift, closing the unit, orders, monitoring and delivering high standards of customer service, accepting deliveries
• To perform the role of float where required
• Train all new team members to Barista level using appropriate training material
• Take responsibility for checking the quality of the espresso by accurately measuring & recording the grind & dose
• Ensure all drinks are made and served to brand standard
• Support team throughout shift to ensure delivery of service to brand standard
• Identify any gaps in training and undertake any training as required
• To ensure all coffee equipment is in good working order and report any faults as required

What you bring:

• Positive attitude, professionalism and respect for others
• Basic food-handling skills
• No previous experience required
• Fully trained to Barista standard with full understanding of brand standards.
• Literate & numerate
• Ability to communicate effectively with customers, client & staff
• Passionate , friendly and diligent
• Ability to work with a team, and on own initiative
• Flexible approach to the role

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied

Ready to be part of something greater? Apply today!

Package Description

• 37.5 hours per week
• Shift pattern/ hours-Mon-Fri various shift patters between 6:30 and 17:30
• £11.44per hour
• Easy access via public transport

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Nottingham

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

About the NEMS Urgent Treatment Centre at QMC NEMS proudly operates the Urgent Treatment Centre (UTC) co-located at Queens Medical Centre (QMC) in Nottingham. Our UTC plays a vital role in reducing pressure on the Emergency Department (ED), improving patient flow, minimizing wait times, and enhancing patient outcomes. Patients are quickly and efficiently streamed from the ED to NEMS UTC, where they receive urgent primary care The UTC service is undergoing some exciting developments include more patient cohorts and further reduce demand on ED and provide a better service to patients. Our UTC team is a dynamic, highly experienced, and dedicated multidisciplinary group committed to providing the best care possible. This role offers an incredible opportunity to join a supportive team, working collaboratively with both primary and secondary care professionals to make a real difference in patient care. Core Benefits for the NEMS Workforce 25 days of holiday entitlement & bank holidays (pro rata) NHS Pension Access ongoing continuous professional development Regular clinical supervision Flexible working options Employee Assistance Programme Opportunity to participate in service development and improvement Free Refreshment Eye Care Vouchers Job Summary The Patient Services Receptionist will play a crucial role within the multi-professional team at the Urgent Treatment Centre (UTC), providing a professional and efficient call handling and reception service. The post holder will be responsible for capturing patient information using the ADASTRA system and coordinating its onward transmission to clinical staff. In addition to reception duties, the role will involve administrative support and liaising with senior management. Key Relationships GPs and clinical staff Shift Leaders Operational Staff Driver/Doctor Assistants NEMS Management Team Integrated Care System Partners Key Responsibilities of The Job: Reception Duties: Provide a welcoming and professional reception service for patients attending the UTC. Ensure patients are checked in and relevant information is captured accurately using the ADASTRA system for onward transmission to the clinical team. Have a good understanding of NerveCentre Manage patient flow in the waiting area, ensuring a calm and organised environment. Oversee patients in waiting areas and escalate any concerns Maintain standards in patient facing areas. Call Handling: Answer incoming calls promptly and professionally, dealing with inquiries or directing them to the appropriate clinician or department. Handle urgent calls efficiently, ensuring patient queries and concerns are addressed or escalated as needed. Administrative Support: Assist with day-to-day administrative tasks, including scheduling, filing, and maintaining patient records. Liaise with senior management to provide support with administrative tasks and assist in the smooth operation of the UTC. Maintain confidentiality and data security in line with organisational policies and GDPR regulations. Team Collaboration: Work as part of a multi-skilled team including medical, nursing, and support staff to deliver accessible healthcare services. Participate in team meetings, contributing to the continuous improvement of patient services. About the NEMS Urgent Treatment Centre at QMC NEMS proudly operates the Urgent Treatment Centre (UTC) co-located at Queens Medical Centre (QMC) in Nottingham. Our UTC plays a vital role in reducing pressure on the Emergency Department (ED), improving patient flow, minimizing wait times, and enhancing patient outcomes. Patients are quickly and efficiently streamed from the ED to NEMS UTC, where they receive urgent primary care The UTC service is undergoing some exciting developments include more patient cohorts and further reduce demand on ED and provide a better service to patients. Our UTC team is a dynamic, highly experienced, and dedicated multidisciplinary group committed to providing the best care possible. This role offers an incredible opportunity to join a supportive team, working collaboratively with both primary and secondary care professionals to make a real difference in patient care. Core Benefits for the NEMS Workforce 25 days of holiday entitlement + bank holidays (pro rata) NHS Pension Access ongoing continuous professional development Regular clinical supervision Flexible working options Employee Assistance Programme Opportunity to participate in service development and improvement Free Refreshment Eye Care Vouchers Job Summary The Patient Services Receptionist will play a crucial role within the multi-professional team at the Urgent Treatment Centre (UTC), providing a professional and efficient call handling and reception service. The post holder will be responsible for capturing patient information using the ADASTRA system and coordinating its onward transmission to clinical staff. In addition to reception duties, the role will involve administrative support and liaising with senior management. Key Relationships GPs and clinical staff Shift Leaders Operational Staff Driver/Doctor Assistants NEMS Management Team Integrated Care System Partners Key Responsibilities of The Job: Reception Duties: Provide a welcoming and professional reception service for patients attending the UTC. Ensure patients are checked in and relevant information is captured accurately using the ADASTRA system for onward transmission to the clinical team. Have a good understanding of NerveCentre Manage patient flow in the waiting area, ensuring a calm and organised environment. Oversee patients in waiting areas and escalate any concerns Maintain standards in patient facing areas. Call Handling: Answer incoming calls promptly and professionally, dealing with inquiries or directing them to the appropriate clinician or department. Handle urgent calls efficiently, ensuring patient queries and concerns are addressed or escalated as needed. Administrative Support: Assist with day-to-day administrative tasks, including scheduling, filing, and maintaining patient records. Liaise with senior management to provide support with administrative tasks and assist in the smooth operation of the UTC. Maintain confidentiality and data security in line with organisational policies and GDPR regulations. Team Collaboration: Work as part of a multi-skilled team including medical, nursing, and support staff to deliver accessible healthcare services. Participate in team meetings, contributing to the continuous improvement of patient services.

Senior Care Assistant (Nights) based at

Willowcroft, Derby

Available Hours:

Various hour's available full time - 38.5 hours per week on a 2 week rolling rota.

Salary £13.65 per hour

Please note we are only accepting candidates currently living within a 45-minute commute of the Care Home

Are you passionate about helping people? Are you warm and compassionate? Are you looking to join a company who cares for their staff? If so, we want to hear from you!

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people. Plus, much more!

In addition to a highly competitive salary, we offer a lot more:

• 20 days holiday (excluding bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About the role

As a Senior Care Assistant at MHA, you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different, and you'll have the opportunity to use your leadership and people skills to make a real difference.

For more information about the role please review the attached job description.

About the home

Willowcroft care home in Derby

Finding the right care home can be a difficult journey for any family. But the local team at MHA's Willowcroft care home in Derby will be here every step of the way.

Join us and you'll quickly see why people say we feel like a second family. You'll understand that our team simply won't compromise in the quality of their support. You'll see our home is made to enhance the comfort and independence of older people. And you'll feel the charitable ethos, along with the spirituality and warmth that flows through every MHA home.

Above all, we hope you'll see how the support and surroundings of Willowcroft care home in Derby could welcome a new lease of life for those we care for - with wellbeing, friendship and respect at its heart.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care. You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative.

If you want to know more then please apply via our website mha.org.uk

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.