Total 47 Customer Service job vacancies in Sale, M33 5BP

Radis Community Care have an excellent opportunity for a Team Leader to join our team based in our Supported Living setting on Ladywell Road in Tunstall, Stoke-on-Trent.

Radis Community Care is looking for dedicated and resilient people like you in Tunstall right now. If you want to be part of our Radis family then this is how you can be…

About the role

As a Team Leader you will provide support to our Supported Living Services, providing specialised person-centred support. Radis recognise each person as an individual and provide a unique service which is tailored to their specific needs and provide a consistent approach throughout their life.

The successful candidate will work alongside the Manager of Scotia House - overseeing the smooth running of these services, completing regular audits, checks, supervisions, spot checks, updating and reviewing support plans and working to ensure that individuals achieve their outcomes.

The role will require you to schedule / allocate work to the Support Workers, support with medication, accessing the community and finance management

Some of the benefits for the role

• NEST pension (with contributions from Radis)
• Opportunities for career progression
• Fully structured induction and support for all new starters available
• Recommend a friend, minimum payment of £100 per recommendation, unlimited payments (subject to conditions)
• Minimum 28 Days annual leave for full time contracts

Skills and Qualifications required for the role

Previous experience working with individuals with Learning Disabilities, autism and mental health issues

Previous experience as a Team Leader will be advantageous but not essential. The successful candidate will have an NVQ Level 2 in Health and Social Care and be willing to work towards Level 3. You will have good written and verbal communication skills and have a willingness to learn in line with client needs and expectations.

This role requires you to undergo an enhanced DBS check. A driving licence with access to a vehicle would be desirable due to travelling between services.

About Radis

Established in 2001, Radis Community Care has grown to become a leading provider of community based social care and support for thousands of vulnerable adults and children in England and Wales, focused on supporting people to live independently in their own homes and part of their local communities.

We care for a range of service users including the elderly and for people with physical and/or learning disabilities. Tailored to meet our service user’s individual needs, our care ranges from brief daily visits to 24-hour live-in care and can either be short or long-term.

Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community.

Right to work in the UK: All applicants must have the right to live and work in the UK. You will need to provide us with a copy of your passport or other valid document that shows your immigration status. If you do not have the right to work in the UK, we will not be able to consider your application.

INDTL

Service Advisor - Sale

Salary - Up to £28,000 Basic + Bonus OTE 35k

Days - Monday - Friday, 8:30am - 5:30pm, Saturdays on a rota

Ref - OC19213

We have a new job vacancy available for a Service Advisor in Sale. This role suits a Service Advisor, who is looking for a long-term career filled with progression opportunities and fantastic earning potential. My client is one of the leading main dealerships in the area with a family like community. If you're a Service Advisor currently on the lookout, then apply now!

Service Advisor Benefits:

• Excellent Bonus opportunities
• Career progression and development opportunities
• Employee Discounts
• Company Pension

Service Advisor Role:

• Meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs.
• Booking customer vehicles into the workshop and keeping them up to date on the progress.
• Support the after-sales function and various staff members in different departments
• Upselling any additional products to new and existing customers.

Service Advisor Requirements:

• Full UK driving license

Octane Recruitment

Consultant - Al-amin Abiru

INDAS

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

We are recruiting for permanent CHAPs to work alongside our Registered Nurses, ensuring optimum levels of person centred care is delivered consistently to all residents. You will be supporting the Home Manager to deliver service levels within set budgets and providing continued support to other colleagues enabling them to contribute fully to the care team overall.

As a Care Home Assistant Practitioner you will be:

-Assisting the registered Nurse and consistently monitoring the standard of care being delivered to all residents

-Assisting the registered Nurse in ensuring that all residents receive quality medical and personal care

-Responsible for monitoring the wellbeing of each resident, being aware of any changes which impact on care and care plans

-Supporting the Home Manager in the implementation of all policies, procedures and business objectives along with preparing staff duty rota's

-Identify training needs of the team and support with the implementation of the home's training programme

-Conducting staff supervisions and appraisals ensuring they meeting external regulator guidelines

-Acting as a focal point for contact with residents, their relatives and visitors, as well as health and social care professionals

To succeed you will be:

-Passionate about providing quality care in our homes

-Experienced in a relevant care role and able to evidence full competence

-Qualified in, or working towards, a level three health and social care qualification

-Committed to ongoing professional development

-Up to date with all personal essential learning

Company: Service Care Solutions
Trust: Greater Manchester Mental Health NHS Foundation Trust
Location: Crossgate House, Trafford, Greater Manchester, M33 7FT

Position: Community Psychiatric Nurse
Specialisation: CMHT - Early Intervention

Shift Pattern: Monday - Friday | 9am - 5pm
Pay Rate: £27ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• Conduct mental health assessments to understand a patient's needs, strengths, and risk factors.
• To be responsible for own caseload & documentation.
• Provide immediate support and intervention for patients in mental health crises, such as suicidal ideation or severe anxiety episodes.
• Collaborate with psychiatrists, social workers, occupational therapists, and other healthcare professionals to provide comprehensive and coordinated care.

Qualifications and Requirements:

• Fully enhanced, valid DBS
• Community experience
• Must have mental health nursing degree

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Make a positive difference in someone’s life, by joining The Richmond Fellowship Scotland at our Dunkeld Road service, and help support the people who need it most in our communities! Looking for Full Time, Part Time or Bank Staff.No previous experience in care is required as you will be provided with full training by our excellent and award-winning learning & development team prior to starting. This training initially consists of classroom-based sessions and e-learning as well as the opportunity to shadow current Support Practitioners in their day-to-day role and meet the people you will be supporting.On top of this training we will also fully finance and support you to achieve your SVQ Level 2 Health and Social Care in-house!You must be flexible, as the shifts vary from early, back, late, and sleepover. Hours available are Full Time, Part Time and Bank.We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us.There are a number of vacancies available for our new service and interviews are happening right now!About the Role:Your responsibilities as a Support Practitioner could include:· Social Support- Assisting individuals to engage with their communities by planning and attending outings to various leisure activities such as day centres, cinema, swimming etc.· Medical Support- Administering and monitoring medication.· Personal Care- Assisting people to maintain their wellbeing by promoting their personal care which would include assistance with bathing, dressing, arranging visits with the dentist/doctor, incontinence care.· Practical Support- Helping people to maintain their tenancy by encouraging daily household tasks such as general housework, laundry, ironing, cooking, shopping.Benefits· Generous annual leave.· TRFS rewards scheme (includes cash-back and discounts at a variety of high street and online retailers).· Paid travel during shifts and 45p per mile fuel allowance.· Continuous in-house training opportunities and chances to further your career in social care.· Refer a Friend scheme- £150 reward for successfully referring a colleague.· Employee Forum - for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employer and ensure a positive working environment.· Free Membership of Glasgow Credit Union.· HSF Health Care plan.· Counselling & Life Works service.All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector.All new staff members will be required to register with the SSSC within 3 months of their start date.Closing Date: 2/12/24 (We reserve the right to close this vacancy at any time)How to Apply:If you would be interested in applying then please click on the link at the bottom of the page and submit your application there!

Location: Sale

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Service Care Solutions are looking for a Catering Manger to work with in Newton Heath on a 5-month contract.

Location: Newton Heath

Job role/responsibilities:

• Supervise and allocate duties to unit catering staff, ensuring efficient operation.
• Manage menu additions with attention to pricing and Operations Manager's directions.
• Maintain continual availability of menu items and ensure highest standards of food delivery, presentation, and cleanliness.
• Ensure food items are prepared following correct cooking procedures and manufacturers' instructions.
• Deliver efficient hospitality services (tea, coffee, buffets, working lunches) as requested.
• Control purchasing, maintain portion control, and ensure trading percentages are maximised, including monitoring external markets, and completing trading returns.
• Maintain hygiene standards, conduct health and safety checks, and comply with GMP's policies on health, safety, diversity, and equality.

Qualifications:

• City and Guilds 706/1, 706/2 or equivalent.
• Food Hygiene Certificate or equipment.

Knowledge/Experience required:

• Supervised/managed/trained staff in a catering environment.
• Carried out all catering duties, including knowledge of personal hygiene, food hygiene and health and safety procedures.
• (Training will be given in the use of techniques, procedures, policies and safe handling of equipment/materials).
• Worked in a fast-food environment.
• Trained staff in cooking procedures and Health and Safety matters.
• Involved in unit costs/overhead controls. Dealt with suppliers to purchase foodstuffs, materials etc.

If you are interested in this role or want further discussion, please contact Lewis Ashcroft either via email: lewis.ashcroft@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Senior Support Worker

Location Ascot Intermediate Unit and Discharge to Assess, Ascot House, Ascot Avenue, Sale, M33 4GT.

Salary range £26,421 to £28,770 pro rata (with 6% unsociable hours uplift

Working hours Part Time, 20 hours a week, a combination of both days and evening shifts

Contract type 12 month fixed term

Application deadline 8th November 2024

Interview type In person

About the Role

You will be responsible for completion of Medication Rounds also supporting the daily running of the whole service. You will be required to become a champion in a specific area of care this involves arranging in house training sessions for the staff team and putting on information events in your given area.

You will also support the team to work with in the regulations set out by Care Quality Commission.

You will be supporting the patients arriving to the Discharge to Assess unit helping them settle and providing them with information.

You will need to audit moving and handling equipment, infection control, health and safety and sensor equipment.

You will need to have computer skills and be confident using word documents.

You will undertake all training courses as required.

You will provide support to the Deputy Manager and Registered Manager as required and undertake all tasks conducive to the role.

About you

Your style and approach will reflect our values and behaviors: you will be committed to continually learning & improving the way you do things to ensure effective outcomes; valuing and respecting others’ contribution, you will work together to deliver service; you will take ownership of your actions and strive to getting things right first time and learn from when things do go wrong; you will enjoy taking personal responsibility to resolve issues and change what you do and how you do it to make a difference.

You will have great attention to details and the adaptability required to perform a varied role. You will have a flexible approach, will embrace learning and adapt easily to change. You will be highly organised and able to work to deadlines.

You will have good communication skills with both service users and other professionals.

About us

Ascot house provides a 24-hour intermediate care service for patients registered with a Trafford GP. The multi-disciplinary team provides Physiotherapy, Occupational Therapy, Social Work support as required. In addition a designated GP practice and local community services such as nursing, podiatry, dietetics and speech and language therapy, will provide support at the unit when required.

The unit provides care for patients medically well enough to be discharged from hospital but need short term therapy input and rehabilitation to allow them to return to their home address.

It also helps prevent avoidable hospital admissions by providing a step up facility for individuals in the community who require frequent and intensive therapy to progress their mobility and functional status.

Ascot house provides 24 hour Discharge to assess service for 9 Residents who are Trafford Residents. The purpose is to complete a holistic assessment of the residents care needs for either return to their own home or 24 hour Residential home.

Our vision: Trafford where all our residents, businesses and communities thrive.

Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.

Additional Information

Flexibility will be required to work outside core hours as the office is open from 7.00 am until 5.30 pm (operated on a Rota system)

An enhanced DBS check with children/adults barred list check will be required.

You will be required to work on a rota and an unsocial hour’s allowance will be paid.

Contact Details

For an informal discussion please contact Danielle Schofield on 0161 962 0996 or email Danielle.Schofield@trafford.gov.uk

About the benefits

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.

To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: Trafford - Benefits | www.inploi.com (greater.jobs)

OTHER RELEVANT INFORMATION

Greater Manchester Continuous Service Commitment - greater.jobs | www.inploi.com

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.

Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment & Employment Privacy Notice (trafford.gov.uk)

Role Profile

Company: Service Care Solutions
Trust: Greater Manchester NHS Foundation Trust
Location: Chorlton House, Manchester Road, M21

Position: Mental Health Practitioner
Specialisation: Early Intervention Team

Shift Pattern: Full-time
Pay Rate: Day £27ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• Conduct comprehensive developmental assessments to identify a child's strengths and areas of concern.
• Evaluate cognitive, motor, language, social-emotional, and adaptive development.
• Offer guidance and training to parents and caregivers to help them support their child's development at home.

Qualifications and Requirements:

• Fully enhanced valid DBS
• Must have HCPC / NMC registration.
• Must have early intervention experience
• Minimum 3 years' post registration clinical experience

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

We are currently looking for a Water Hygiene Technician. As the Water Hygiene Technician, you will be centrally located in the geographical area covered by the role (Scotland & Northern England) within the Four Seasons Health Care Group.

As one of the largest healthcare providers in the UK it's important to us to couple great care with meaningful and enjoyable experiences.

As a Water Hygiene Technician, you will:

-Represent the company in a professional manner at all times and develop a good working relationship with the Maintenance Person (MP) and the Care Home staff at all times.

-Attend training courses as and where necessary and to ensure personal job skills keep pace with technical developments.

-Work with FSHC Group colleagues to ensure laid-down standards of quality are maintained at all times.

-All TMV's should be checked annually* to ensure they fail safe if the cold water supply is interrupted.

-Inspect, clean, descale, and disinfect and strainers and/ or filters associated with the TMV's

-Ensure correct paperwork is completed during site visits and all faults reported to the Property Manager (PM)/ your line manager within 24 hrs.

-Undertake an audit of the Property Services Water Safety Management folder and advise the MP/ PM if any issues are found

-Checks to include;

-monthly tap temperature checks undertaken by MP's

-The operation of drinking fountains (change filters when required and sanitise unit).

-Ensure compliance with water regulations are adhered to, reporting all non-compliance.

Selection Criteria:

-Location - Centrally located in the geographical area covered by the role (Scotland & Northern England)

-Experience - must have significant experience of TMV maintenance and general plumbing skills - current Legionella/ Water Hygiene training and qualifications in line with HSG275 and City & Guilds ACOP L8 are preferable.

-Must be flexible and willing to work throughout the area including staying away overnight if required to do so.

-The nature of the role requires the successful applicant to be physically able to climb ladders and work in confined spaces.

-The successful applicant must have good communication skills, be customer focused with a helpful and friendly manner and be self - motivated (able to work under your own initiative).

-A current driving license

-Special Requirement - everyone working in a care home MUST be double vaccinated against C19 and maintain that vaccination as advised. You cannot be considered for this role unless you are able to provide evidence of your vaccination status and are willing to maintain that vaccination as and when advised.



We offer you a great range of benefits, which include:

-A van, fuel card, laptop, iPad, mobile phone and a full set of tools are provided

-25 days holiday plus bank holidays

-Access to excellent training

-Career development opportunities

-Discounts and benefits suited to your lifestyle

-Free onsite parking

-NEST work place pension contributions

-Long service awards

THE DEAN TRUST
C/O ASHTON ON MERSEY SCHOOL
Cecil Avenue
Sale
M33 5BP
Telephone: 0161 973 1179
Website: The Dean Trust

HUB IT SERVICE MANAGER - Start Date: As soon as possible
NJC Pay Scale, Band 10 Scale Points - 37-39 (£45,441 - £47,420 FTE)
Full time, all year round, 36.25 hours per week, 8am-4pm Monday-Friday
Permanent

The Dean Trust is an educational charity established in April 2012, that currently comprises of 11 academies, 6 secondary, 4 primaries and 1 through school, operating in 3 hubs covering Trafford, Manchester, Knowsley and Wigan local authority areas, including some of the most deprived areas of the country. The Trust has seen steady growth since incorporation and aspires to grow further in the future.

The Dean Trust is seeking to appoint two experienced and enthusiastic Hub IT Service Managers to join our dedicated IT department and manage a group of first line IT Technicians within a hub of schools, as follows:

Hub IT Service Manager West Hub will be responsible for the following schools;
Knowsley area; Lord Derby Academy, Park View Academy, Blacklow Brow Primary
Wigan area; Dean Trust Wigan, Dean Trust Rose Bridge

Hub IT Service Manager East Hub will be responsible for the following schools;
Manchester area; Abraham Moss Community School, Dean Trust Ardwick

Regular travel between sites is a key requirement of the role.

The role will involve providing proactive and reactive hardware, software and peripheral support to all staff, students, Trustees/Governors, visitors and third parties in line with school/academy and Trust requirements.

The successful candidate will ideally have proven experience working in an ICT helpdesk/ICT support role, ideally in an education establishment and understand the diverse and wide range of tasks that are involved with supporting teaching staff, administrative staff and pupils.

Detailed knowledge of the latest Microsoft Windows Operating Systems & Microsoft Office packages is essential including the ability to diagnose and repair a variety of hardware and software issues.

Working together as a team has clearly made us stronger, and the support and challenge of each other has enriched each of our academies and the Trust. As an employer, the Trust is committed to promoting a diverse and inclusive community, a place where we can all be ourselves and succeed on merit regardless of background or characteristics. Our aim is to create an environment in which individual differences and the way in which everyone contributes is recognised and valued.

To apply for this vacancy please visit our recruitment page careers.thedeantrust.co.uk.

If you have any questions about the role, please contact us on 0161 973 1179 or email katiehurst@thedeantrust.co.uk.

Please ensure that you identify which Trust Hub you would like to be considered for within your application.

We are an Equal Opportunities employer committed to ensuring inclusion, diversity and equality of opportunity. We welcome applications from a diverse range of candidates including those from underrepresented groups, and/or with protected characteristics.

The Dean Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to pre-employment safeguarding checks, including an enhanced Disclosure and Barring Check.

Application Closing Date - Tuesday 22 October 2024 at 9.00 am

Salary: NJC Pay Scale, Band 10 Scale Points - 37-39 (£45,441 - £47,420 FTE)
Start Date: As soon as possible
Working Pattern: Full time, all year round
36.25 hours per week
8am-4pm Monday-Friday
Contract: Permanent
The Dean Trust is an educational charity established in April 2012, that currently comprises of 11 academies, 6 secondary, 4 primaries and 1 through school, operating in 3 hubs covering Trafford, Manchester, Knowsley and Wigan local authority areas, including some of the most deprived areas of the country. The Trust has seen steady growth since incorporation and aspires to grow further in the future.
The Dean Trust is seeking to appoint two experienced and enthusiastic Hub IT Service Managers to join our dedicated IT department and manage a group of first line IT Technicians within a hub of schools, as follows:

Hub IT Service Manager – West Hub will be responsible for the following schools;
Knowsley area; Lord Derby Academy, Park View Academy, Blacklow Brow Primary
Wigan area; Dean Trust Wigan, Dean Trust Rose Bridge

Hub IT Service Manager – East Hub will be responsible for the following schools;
Manchester area; Abraham Moss Community School, Dean Trust Ardwick

Regular travel between sites is a key requirement of the role.

The role will involve providing proactive and reactive hardware, software and peripheral support to all staff, students, Trustees/Governors, visitors and third parties in line with school/academy and Trust requirements.

The successful candidate will ideally have proven experience working in an ICT helpdesk/ICT support role, ideally in an education establishment and understand the diverse and wide range of tasks that are involved with supporting teaching staff, administrative staff and pupils.

Detailed knowledge of the latest Microsoft Windows Operating Systems & Microsoft Office packages is essential including the ability to diagnose and repair a variety of hardware and software issues.
Working together as a team has clearly made us stronger, and the support and challenge of each other has enriched each of our academies and the Trust. As an employer, the Trust is committed to promoting a diverse and inclusive community, a place where we can all be ourselves and succeed on merit regardless of background or characteristics. Our aim is to create an environment in which individual differences and the way in which everyone contributes is recognised and valued.
To apply for this vacancy please visit our recruitment page careers.thedeantrust.co.uk. If you have any questions about the role, please contact us on 0161 973 1179 or email katiehurst@thedeantrust.co.uk.

Please ensure that you identify which Trust Hub you would like to be considered for within your application.

APPLICATION CLOSE DATE: 9AM TUESDAY 22^ND OCTOBER 2024

We are an Equal Opportunities employer committed to ensuring inclusion, diversity and equality of opportunity. We welcome applications from a diverse range of candidates including those from underrepresented groups, and/or with protected characteristics.

The Dean Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to pre-employment safeguarding checks, including an enhanced Disclosure and Barring Check.

Make a positive difference in someone’s life, by joining The Richmond Fellowship Scotland at our services across Perth, and help support the people who need it most in our communities! We are recruiting for Bank Staff to join out teams!No previous experience in care is required as you will be provided with full training by our excellent and award-winning learning & development team prior to starting. This training initially consists of classroom-based sessions and e-learning as well as the opportunity to shadow current Support Practitioners in their day-to-day role and meet the people you will be supporting.On top of this training we will also fully finance and support you to achieve your SVQ Level 2 Health and Social Care in-house!You must be flexible, as the shifts vary from early, back, late, and sleepover.We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us.About the Role:Your responsibilities as a Support Practitioner could include:· Social Support- Assisting individuals to engage with their communities by planning and attending outings to various leisure activities such as day centres, cinema, swimming etc.· Medical Support- Administering and monitoring medication.· Personal Care- Assisting people to maintain their wellbeing by promoting their personal care which would include assistance with bathing, dressing, arranging visits with the dentist/doctor, incontinence care.· Practical Support- Helping people to maintain their tenancy by encouraging daily household tasks such as general housework, laundry, ironing, cooking, shopping.Benefits· Generous annual leave.· TRFS rewards scheme (includes cash-back and discounts at a variety of high street and online retailers).· Paid travel during shifts and 45p per mile fuel allowance.· Continuous in-house training opportunities and chances to further your career in social care.· Refer a Friend scheme- £150 reward for successfully referring a colleague.· Employee Forum - for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employer and ensure a positive working environment.· Free Membership of Glasgow Credit Union.· HSF Health Care plan.· Counselling & Life Works service.All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector.All new staff members will be required to register with the SSSC within 3 months of their start date.Closing Date: 4/11/24 (We reserve the right to close this vacancy at any time)How to Apply:If you would be interested in applying then please click on the link at the bottom of the page and submit your application there!

WELLFIELD INFANT AND NURSERY SCHOOL
Church Lane
Sale
Cheshire
M33 5QW
Phone: 0161 962 1828
Fax: 0161 912 3664
Email: wellfieldinf.admin@trafford.gov.uk
Website: www.wellfieldinfants.com

SCHOOL RECEPTIONIST/ ADMINISTRATOR - Required for October 2024
Part Time Cover Opportunity
Band 2, Pt 4 (£23,114) to Pt 5, (£23,500) pro rata
Hours - 4 per week (2.15pm to 4.15pm on Mondays and Fridays) term time only
Permanent

Recently graded as Outstanding in all areas by Ofsted, Wellfield Infants is a well-resourced and popular school situated near Ashton On Mersey village in Sale. We have over 200 pupils on role aged from 3 to 7 years. We are looking to appoint a part time Receptionist/ Administrator for our busy school office to cover for the end of the day on a Monday and Friday. We require a well organised, patient, reliable, hard-working, flexible person to deal with the day to day office duties.

The successful candidate will have :
The ability to work unsupervised, prioritise and work on their own initiative.
The ability to undertake a variety of duties which will include general reception duties, photocopying, filing, emailing, updating the school database, dealing with visitors to the school and dealing with telephone and face to face enquiries and deliveries
Excellent communication skills and the ability to liaise effectively with staff, parents and carers and external agencies
The ability to maintain strict confidentiality at all times

Knowledge of school management systems including SIMS would also be beneficial.

Wellfield Infant and Nursery School is committed to safeguarding. This post is subject to Enhanced Disclosure and Barring Service and Disqualification by Association checks. The post holder will be expected to adhere to all school policies relating to Safeguarding, Health and Safety and all aspects of this role.

More information about our lovely school is available on our website at www.wellfieldinfants.com

Information applicable to the role can be downloaded through the attachments linked to the advertisement. Please email applications to Laura Julian, our School Business Manager at ljulian@wellfieldinfants.com

If you have any enquiries about this role, please email Laura or call the office on 0161 962 1828 and ask to speak to her.

Closing date for applications Monday 7 October 2024 at 12 Noon
Interviews Wednesday 9 October 2024

Job description - receptionist admin

Title Senior Customer Liaison Officer
Contract Type Permanent, Full time, 35 hours per week
Location West Ham Lane, Stratford London or Sale Point, Manchester
Persona Agile Working (Office and home working)
Salary Starting from £34,904 or £31,250 nationally
Closing date for completed applications 7th October at 11pm
Interviews Week commencing 14th October

Role profile - Senior CLO.docx

Our customers are the most important part of our business and as a senior member of the Customer Resolution Team, it is vital that you have the passion as a Customer Service professional to deliver excellence to both internal and external customers - every time.

This is a fantastic position within the heart of the Customer Resolution Team and the successful applicant will play a crucial part in putting things right for our customers and winning back their trust and respect.

With the support of the Head of Customer Resolution you will lead and manage a dedicated team of Complaint Operatives and a Customer Resolution Officer. The primary focus will be on optimising daily workflows to ensure our team handles residents’ complaints effectively and efficiently. As the ‘voice and face’ of L&Q you must have demonstrable experience of delivering customer focused services in a demanding public facing environment.

Working collaboratively with other departments across L&Q you will ensure effective and efficient delivery of services to our customers. Building and maintaining strong relationships will be essential to perform well in this role – as are excellent written and verbal communication skills.

Other duties will include:

· Managing escalated complaints
· Allocation of work and ensuring your team deliver on our promises
· Maintaining high quality records and notes on the system
· Feeding back the cause of complaints to prevent recurrence

If you have the passion, drive and skills listed above, and are interested in working for an organisation that can really make a difference to people’s lives, then please apply without delay!

Our benefits package includes:
• Agile working
• Strong family friendly policies
• Committed Learning & Development
• Annual leave starting from 28 days rising to 31 PLUS bank holidays
• Excellent Pension Scheme – double contribution up to 6%
• Generous non-contributory life Assurance
• Great places to work certified 2022
• Up to 21 volunteering hours per year

We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.

At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be always demonstrated when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.

Our commitments:

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g., a change to working hours - if it’s feasible then we’ll make it happen.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the Southeast.

As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity, and confidence in our communities through our £250 million L&Q Foundation and our skills academy.


Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.