Total 1,085 Customer Service job vacancies in Stoke-on-Trent, ST4 2SR

What skills and experience we're looking for

About the Role

Come and join the lively and dedicated team at our popular school. We are seeking to appoint an enthusiastic LSA with experience of working with children in a school setting - ideally as an LSA. We offer an extremely supportive community and a full range of professional development opportunities. Our children deserve the best, so if you are passionate about supporting our staff and children with our high expectations then we would love to hear from you.

The successful candidate will need to:

• be passionate about learning
• possess school-based experience of working with children
• be passionate and keen to work with children
• excite and inspire our children
• promote high standards and challenge
• work as a flexible member of a team
• display energy, imagination and initiative
• manage the physical demands of a busy role working with active children

What the school offers its staff

As part of Portico Academy Trust, Friars Primary School can offer you:

• A friendly and supportive atmosphere where everyone is valued and everyone matters
• A nurturing environment with wonderful children who want to learn
• High quality professional development
• Opportunities for cross phase work
• Support and collaboration across our Trust
• A well-resourced school

Visits to the school are welcomed and encouraged. If you would like to learn more about Friars, please contact our school office who will book a time for you to come and see us. Tours of the school will be with a member of our Senior Leadership Team.

Further details about the role

Closing Date:Monday 2nd December 2024, midday

Interviews: Friday 6th December 2024

For further details or an application pack, please contact Mrs Rebecca Sanderson, Director of HR, Portico Academy Trust, Ronald Hill Grove, Leigh-on-Sea, Essex SS9 2JB

Telephone: 01702 987890 x310

Email:recruitment@porticoacademytrust.co.uk

Please include a cover letter with your application form, commenting on how you feel you meet the person specification criteria and providing an insight into your relevant experience.

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. All appointments are subject to an enhanced DBS check and shortlisted candidates should be aware that the school will consider carrying out online searches as part of the due diligence on short listed candidates.

Application Documents

Support Staff Application Form

LSA Job Description

LSA Person Specification

Application Email

Email:recruitment@porticoacademytrust.co.uk

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please contact Alana Horne.

For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please contact Kellie Smith (see contact details)

For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please see contact information details

Further information regarding this role can be obtained via the job description and person specification within this advert.

Required ASAP

Are you passionate about education and supporting teenagers?
Do you have experience of working in a secondary school and could you make a difference working with SEND students?
Do you have skills in Science and /or English?
We are seeking to recruit enthusiastic and motivated Learning Support Assistants to join our Learning Support Team.
The role is to assist and support the integration of students with physical disabilities and / or special educational needs within a mainstream school. You will be supported by strong leadership in the school coupled with a fantastic team spirit and genuine collegiality across the team and across the school.
Staff are engaged with professional development and are supported in exploring new ideas. Sunbury Manor School is a mixed, 11-16 Single Academy Trust. We are proudly comprehensive and serve a wide community on the edge of Surrey and Southwest London, that is vibrant and ambitious. Sunbury Manor has a very clear ethos and you will see it when you visit our school; strong, positive relationships that create an environment where teachers can teach exceptional lessons and students can make exceptional progress.
36hrs per week, Monday—Friday (8:00am—4:00pm). Term-time only.
Please note, all non-classroom based roles are required to undertake a 40-minute lunch duty for which an alternative lunch break will be provided.
We offer an excellent Professional Development programme at all stages of your career, we also offer Westfield 24/7 Employee Assistance Programme, Westfield Health Cash Plan, Westfield Rewards (discounts from hundreds of leading retailers, restaurants and destinations), free gym membership at the neighbouring leisure centre and staff laptop. To apply please use the apply now button and complete the online application form.
Closing date: Monday 25th November 2024 @ 9 am
Interview date: w/c Monday 25th November 2024
We strongly encourage early applications. Applications will be considered as they are received and we reserve the right to appoint before the closing date.
All applicants must have the right to live and work in the UK.
Important information: Please note as part of the schools safer recruitment process we engage with an external provider to complete a full Social Media check on all shortlisted/recruited applicants. The process is a mandatory part of our recruitment process and requires the agreement in advance from the applicant, If you do not/will not give agreement to such searches then please do not apply as we will not be able to further your application.
Sunbury Manor School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. An enhanced DBS check is required for all successful applicants.

To undertake through each patients individual care plan, those duties delegated by the Team Leader and Case Manager, which the Health Care Assistant has been trained and is competent and confident to perform. These tasks include: - Re-assess patients in receipt of products from the Trust as delegated by SpecialistNurses. Provide support for patients and carers. Be competent in undertaking urinalysis, and obtaining urine specimens. Assist/advise in the completion of bladder charts (frequency and volume diaries). Communicates very sensitive condition related information to patients and relatives with empathy and reassurance. Record personally generated patient interactions and interventions and update them as agreed and instructed. Recommend products as agreed, To deal as appropriate with unpleasant conditions such as exposure to body fluids. Undertake drainage of residual urine (female patients), ( once competency is achieved) Provide emotional care for patients within your specialist sphere of work. In the course of your clinical work provide appropriate help to patients who require physical assistance. Organises own workload in conjunction with team and Trust requirements. Use a computer tablet remotely for all patient records. Record data and evidence of activity as requested via Systm One Provide teaching informally on a one to one basis ie to patients/carers Interpret the combined results from urinalysis, portable bladder ultrasound and bladder charts (frequency and volume diaries), seeking advice from colleagues as appropriate. The Mid and South Essex Integrated Care System (ICS) brings together key health, care, community, and voluntary sector organisations from across our area. Our aim is to work together in partnership to join up health and care services, improving our populations health and wellbeing and reducing health inequalities. One such example of this collaborative work is the launch of our HCA Academy, an ICS initiative between Essex Partnership University NHS Foundation Trust (EPUT) and Mid and South Essex NHS Foundation Trust (MSEFT) to support the incoming Health Care assistant (HCA) workforce. The academy models a one workforce cross system approach to the onboarding, induction, education and experience of Healthcare Assistants. To support this one workforce model the successful candidate for this post will be required to attend our 5 day (Monday to Friday) face to face Induction Programme at our MSE ICS Education Hub at Brentwood Community Hospital. Your start date will therefore fall on one of two of the HCA Academy induction dates across the month, which will be discussed and agreed during the recruitment process. Our HCA Academy Induction programme has been designed to train and support the successful candidate through the early stages of their employment at EPUT and will provide opportunities to enhance skills, knowledge and experience. Further information will be provided post interview. This will be followed by an additional 5 day (Monday to Friday) EPUT corporate / mandatory training welcome. (EPUT Welcome will be varied between face to face and virtual delivery).

Undertake a patient facing and patient supporting role to ensure effective medicines use, through shared decision-making conversations with patients. Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, processing prescription queries and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively. Support, as determined by the GP Lead and Clinical Pharmacist, medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, reviewing medication upon discharge / admittance. Provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information and help in tackling local health inequalities by identifying and referring patients to the Care Co-ordination Team. Take a central role in the clinical aspects of complex drugs and shared care protocols and liaising with specialist pharmacists for more complex patients. Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing. Assist in the delivery of medicines optimisation, management incentive schemes and patient safety audits. Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g. use of antibiotics). Supporting quality improvement measures and contributing to the Quality and Outcomes Framework and locally commissioned enhanced services. Supervise practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and Clinical Pharmacists to review the more clinically complex requests. Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS) to the administration team. Perform medicines improvement work to maximise safe, cost-effective best practice in prescribing under the supervision of the GP or Clinical Pharmacist. Liaise with clinicians and administrative staff to resolve medicine-related queries. Support the Clinical Pharmacists in Structured Medication Reviews (e.g. organise necessary monitoring tests before SMR). Support medicine reconciliation of patients whose care is transferred back into primary care in a timely and effective manner liaising with patients and other providers to ensure patients receive appropriate medication post discharge. Assist Clinical Pharmacists with any searches, data collection and medicine safety tasks. Implement changes to medication that result from CAS/MHRA alerts, product withdrawal and other local/national guidance. Work collaboratively with the Practice team. Develop relationships and work closely with community, hospital and MMT pharmacy colleagues and the wider health system. Participate in practice meetings, patient participation groups and other local meetings to improve engagement with the role of pharmacy technician.

A fantastic opportunity for a Night Receptionist to join our team in voco Oxford Thames on a Full-Time contract!

The shifts are from 22.45 to 07.00 / You will earn £13.00 per hour – equal to £27,040.00 salary.

At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.

Close to the heart of Oxford, on the banks of the river Thames, lies voco Oxford Thames hotel.

With a history dating back to the Middle Ages, the hotel’s surroundings have an intriguing story to tell.

voco Oxford Thames combines its medieval character with 21st-century style to create a unique setting for memorable meetings, conferences, and weddings alike.

Dining at the voco Oxford Thames is a relaxed affair; discover British classics in the restaurant, enjoy pub favourites in the bar, or take afternoon tea either in the conservatory or out on the terrace..

Check out our Instagram page @vocooxfordthames

As a Night Receptionist, you will play a vital part in delivering a superior guest experience. We take pride in the fact that we are experts in what we do and love to demonstrate this expertise to our guests with a sense of flair.

To succeed as a Night Receptionist, you will need:

• To be passionate about delivering great service and be guest focused
• Part of the role is to serve alcohol to guests as required
• Previous experience in Receptionist, Guest Relations, Concierge
• Experience with handling guests queries and complaints
• Experience using Opera PMS is a huge advantage
• To be willing to learn new things and work as part of a wide hotel team

Our Night Receptionists enjoy a range of benefits including:

• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
• Taxi subsidy for shifts starting/ending between 23:00-06:00
• Subsidised childcare support
• Meals whilst on duty
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• We provide every employee company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don’t forget, bring your friends, and take part in our generous ‘Refer a Friend’ programme!

If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today to join our team as a Night Receptionist!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

SEN Teaching Assistant Job Vacancy, Location: Kidderminster, Worcestershire

Benefits:
Salary: £21K - £22,900 per annum, Actual Salary
Contract Type: Full Time, Permanent, Term Time Only
Hours: 40 Hours per week
Pension, Life Assurance, Health Plan
High Street Discounts
Opportunity to Gain Fully Funded Qualifications
Continuous Professional Development
About the Employer:
We are proud to be partnered with one of the UK's leading providers of Specialist Education Schools & Colleges (SEND) for Children, Young People, and Adults. The employer offers comprehensive support for a diverse range of needs, including Autism (ASD), ADHD, Social, Emotional, Mental Health, Learning Disabilities, and additional complex needs or disabilities. Their commitment to delivering high-quality care and education makes them a trusted name in the sector.


Job Description:
As one of our new SEN Teaching Assistants, your role will be to support our children with their learning and general wellbeing to ensure every child has the best opportunity to reach their full potential in a caring and safe environment. Where necessary, this may include supporting with care needs from time to time, as well as positive behaviour management, adopting a tailored approach to the individual child.

Key Responsibilities:

Establish a warm, caring, and supportive relationship with pupils to help them feel safe and enable them to enjoy and learn during their time at the school.
Promote and encourage independence and personal development in pupils and maintain high expectations of behaviour at all times.
Support the class teacher and contribute to providing high-quality, challenging, and differentiated educational activities and experiences through supporting the teaching of a broad and balanced curriculum aimed at pupils achieving their full potential in all areas of learning.
Qualifications and Personality:

Ideally relevant qualifications or experience in education or childcare.
A caring and patient personality with a strong commitment to supporting children with special educational needs.
Excellent communication and interpersonal skills.
The ability to work collaboratively as part of a team.
A proactive approach to professional development and a willingness to undertake further training as required.
Compliance
Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check.

This post is exempt from the Rehabilitation of Offenders Act 1974, and the employer is permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.

About Us:
Social Care & Education Jobs is a National Permanent Recruitment Agency for the Adult Social Care, Children's Social Care & Specialist Education Sector. With over 20 years of experience, our registered manager-owned and led agency is passionate about the sector and dedicated to supporting both candidates and providers.

Apply now to join a team that is dedicated to making a difference in the lives of children and young people.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

Service Care Solutions are working alongside a local authority in Stoke for an E-Procurement Officer to join the team on a temporary contract. Please find a description of the role below.

Location: Stoke
Rate: £350-£400 per day
Hours: 37 per week
Contract: 3 months on going

To support Procurement Operations and Payments activity from source to payment that underpins the Council's objectives to transform Procurement & Commercial Services into a leading edge and professional organisation through becoming more
focused, more integrated, more disciplined.

Role Overview:

• Assisting the embedding of an effective Central Purchase Ordering and Central Buying Team
• Working with services to add value to the sourcing and purchase ordering process
• Ensuring value for money through delivery of savings against contracts
• Creating an expert function that ensures that the process for ordering supplies and services is streamlined, automated and as efficient as possible

Key Duties / Responsibilities

• To support the development of the Central Buying functions.
• To engage and work closely with the Category Management team to align purchasing activity and maximise opportunities to deliver value for money within the buying process.
• To gain an understanding of the Category both internally and externally.

Service Care Solutions are working alongside a local authority in Stoke for an E-Procurement Officer to join the team on a temporary contract. Please find a description of the role below.

Location: Stoke
Rate: £350-£400 per day
Hours: 37 per week
Contract: 3 months on going

To support Procurement Operations and Payments activity from source to payment that underpins the Council's objectives to transform Procurement & Commercial Services into a leading edge and professional organisation through becoming more
focused, more integrated, more disciplined.

Role Overview:

• Assisting the embedding of an effective Central Purchase Ordering and Central Buying Team
• Working with services to add value to the sourcing and purchase ordering process
• Ensuring value for money through delivery of savings against contracts
• Creating an expert function that ensures that the process for ordering supplies and services is streamlined, automated and as efficient as possible

Key Duties / Responsibilities

• To support the development of the Central Buying functions.
• To engage and work closely with the Category Management team to align purchasing activity and maximise opportunities to deliver value for money within the buying process.
• To gain an understanding of the Category both internally and externally.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

The Bishop Wand Church of England School is a creative and vibrant learning community where students receive the encouragement and support to become successful, determined and confident young people.
As the Pastoral Support Assistant for a Key Stage, you will be responsible for providing day to day support to the Heads of Year and Pastoral Team, liaising with staff, students, parents and external agencies in relation to student support issues as required. The post holder will provide support for our inclusion room, sharing with other staff the supervision of students during the time they are working in isolation. The ideal candidate will enjoy working directly with students, supporting them with a firm but compassionate manner.
The successful candidate will have excellent organisational and interpersonal skills as well as the ability to foster effective professional working relationships with students, teachers and external bodies alike. Outstanding administrative, planning and organisational skills are essential to this post as is the ability to demonstrate a high standard of confidentiality, presentation and attention to detail.Please refer to the Job Profile and Terms Summary for further information.

An opportunity has arisen for the post of Service Delivery Manager working across all East Sussex Healthcare NHS Trust Hospital Sites . You will be joining our friendly and supportive team within East Sussex Healthcare NHS Trust.

The Service Delivery Manager for Digital Health Records will support the running of a professional, comprehensive and efficient Digital Health Records Service and provide professional advice to service users. They will work closely with the Lead Digital Health Records Manager and Service Manager, Digital Records & Admin developing systems and procedures to meet the changing demands upon the service.

Directly line manage the Digital Health Records Managers on all sites. Ensure all tasks are completed effectively, efficiently and on time. Support with the management of HR processes and procedures. Work with Line Management on Digital Transformation projects and support change management.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at EDGH and Conquest, staff restaurants and on-site staff accommodation.


In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available from only £30 a year.


There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.


This advert closes on Tuesday 26 Nov 2024

Proud member of the Disability Confident employer scheme

Hourly Pay:£13.50 - £14.91 Location: Clacton Shift: Monday- Sunday nights 9pm-8am As a Sonderwell Complex Care Assistant, you can make a real difference to people’s lives, by caring for their complex needs and enabling them to live the life they choose. You’ll join a supportive team, that’ll provide all the training and development you need to support your client, helping you get the most out of this rewarding and fulfilling role. Your role Everyone is different. That’s the simple truth at the core of our approach to care. And the care opportunities we offer are different, too, from taking clients to medical appointments or helping them get up in the morning, to spending a full twelve hours helping them through their day. Whatever you choose, you’ll be there to look after that person’s unique needs. What’s hugely important is your ability to build a connection with the people you’re caring for. And, of course, you’ll need to be able to handle the physical aspects, too. As part of the role, you will be required to have experience in the following: Peg feeding Oral suctioning Tracheostomy care Tracheal suctioning Oxygen therapy Personal care This individual lives at home with his family and beloved dog. He enjoys watching his favourite television series and movies, as well as writing online blogs and reviews. He is a big fan of wrestling shows and stars, but he understands if others don't share his passion and is willing to educate them. This young man requires assistance to live his daily life in a way that promotes independence and autonomy. A well-established team of carers is currently in place, and they are seeking a new staff member to complete the team. During the night, there is time for staff to relax and engage in conversation with him while he writes and prepares for bed. If you are seeking a caregiving role that is enjoyable and filled with light-hearted banter, please consider applying. If you have the patience and flexibility to meet people on their level, we’ll support you in providing the care they deserve. Supporting you Being a Sonderwell carer isn’t just about caring. It’s about being good with people, too – being able to gain the trust of clients and their families. That’s why, if you have a caring personality and some relevant experience, we’ll give you access to online and classroom training in specific complex care needs, as well as the chance to study for a relevant NVQ. Depending on the client, you may be working on your own or part of a team. If you wish and have the availability, you could provide to support more than one client. Before you start, you’ll have the chance to meet your client and their family. And when you do, you’ll have day-to-day support with a Care Co-ordinator or Nurse Manager always on hand to answer your questions. You’ll also be able to access our ‘Carer App’ which is a fantastic source of insight and information. In short, we’ll give you all you need to get the most out of this rewarding and fulfilling role. What we can offer you Each of our clients has individual needs, so whether you’re looking for full-time or part-time hours, night shifts or day shifts, we can offer an opportunity to suit you. We’re continuously developing our benefits package to help you get more out of your role with Sonderwell. What’s more, if you recommend someone who joins us, you could also receive a referral payment. And our employee assistance programme means you’ll have access to support that is focused on your well-being. We are open to all We’re committed to fostering a diverse, inclusive, and equitable workplace where all employees feel valued, respected, and empowered. We believe that diversity in our workforce drives excellence, and we work hard to create an environment that reflects the diverse communities we serve. We welcome and encourage applications from individuals of all backgrounds and, where possible, we’ll provide accommodations for those applicants with disabilities. Ready to join our team? Apply now! If you’re excited about what a career in care can offer and believe you are a great fit for this role, we want to hear from you! Click the "Apply Now" button below to submit your application. If you require any adjustments to be considered throughout the interview process, please let us know. We are committed to providing the necessary accommodations to ensure a fair and equitable hiring experience. #Sonderwell #LI-ES1 We are Sonderwell At Sonderwell, we’re a UK-wide care provider, dedicated to giving our clients the best possible care, so they can live their own unique lives. To achieve that, we believe in caring for our carers, so they deliver better care for our clients. You’ll find a place where you can learn, develop and grow into the role that best suits you. And you’ll join a close-knit, supportive team who are always looking out for each other. So, whatever path you choose, you’re never on your own – there’s always someone you can reach out to for help and advice.