Total 80 Customer Service job vacancies in Woking, GU21 3LG

Location: Godalming

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Please see attached the job description and the person specification attached in advert for review please download for further details.

Multi Skilled Operative - PTS

Woking

Looking to start ASAP

Ongoing contract with Tier 1 workforce supplier

Requirements for MSO:
* 2 years PTS experience
* Must Drive

Advanced Training Program, for PTS Workers who are looking to progress in the rail industry. Training will include COSS course, Level B Strapping and NSCD. Other trainings to be offered, will be Level Crossing Attendant and Points Operator.

Our client is looking for a MSO for on-going contract assignments for the Woking area.


To register your interest either select apply or contact me at Daniel.stdenis@mcginley.co.uk or on 07388 960918
We also offer a referral fee to any Skilled rail workers that are successfully on boarded to McGinley.

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

We are seeking a proactive and tech-savvy Junior IT Support Engineer to join our IT team at Woking High School. This role is ideal for someone passionate about technology who enjoys solving problems and helping others. Full training will be given for the right candidate in a supportive and dynamic working environment within a vibrant secondary school community. We will offer opportunities for professional development and training and a chance to work with modern educational technology and grow your IT skills.

What the school offers its staff

In return, Woking High School offers excellent benefits to staff including:

- 26 Days Holiday (rising to 30 days after 5 years)

- Local Government Pension Scheme

- Continuous Professional Development

- Healthcare Cash Back Plan.

Commitment to safeguarding

Woking High School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of the requirements of KCSIE, all roles are subject to online checks including Social Media. These are carried out by a 3rd party – https://www.sp-index.com/. By applying for this role, you agree to these checks being carried out and your data being processed by SP-Index. The successful candidate will be required to undertake an enhanced DBS check.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

Please see the job description and person specification attached to this advert for the full list of duties and requirements for this role.

This role has a starting salary of £32,512 per annum, based on a 36-hour working week.

We are delighted to announce we have two vacancies for Senior Social Care Assistant in our Woking Locality Team. The vacancies we have are:

• 1 x full-time permanent position.
• 1 x full time 6-month Fixed Term/Secondment opportunity with effect from 21st October 2024.

For internal staff interested in applying for the Secondment opportunity, please discuss with your Line Manager before you submit your application. We offer agile working and are happy to discuss what it means for this team if you want more information before submitting your application. We would love you to join us as we strive to best support our valued Surrey residents, ensuring no one is left behind. Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependants leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Team We are a caring and committed team serving residents living in Woking who find themselves in need of drawing on care and support. We work with residents who are over 65 who may need care and support, as well as those 65 and younger who have physical disabilities, illness or sensory impairments. The team works closely with carers, family members and partner organisations to enable residents to live their best possible lives, without leaving anyone behind. We are committed to ensuring carers and family members feel supported, given the vital role they perform in the life of those who matter most to them. We are a professional team made up of Social Care and Occupational Therapy Assistants, Social Workers and Occupational Therapists. We are committed to learning and development, at both an individual and team level - this is a priority for us. About the Role As a Senior Social Care Assistant, you will be part of a team and will have access to direction, support and supervision from a qualified Social Worker. You will have frequent direct contact with the public on the phone as well as visiting them in their own home or care setting. Your role will involve a variety of tasks including assessing people's needs and carrying out regular reviews. You will work in partnership with individuals, their carers, professional staff in Surrey County Council and other agencies and service providers in order to support vulnerable adults and their families. You will identify and arrange services that meet their needs and promote independence, choice and control. You will have a caseload, working with individuals who need additional support or guidance in order to identify their needs and carry out risk assessments. You will be involved in supporting safeguarding investigations and attending safeguarding meetings with the support of qualified practitioners. You may work with any combination, or all, of the following care groups: older people; people with physical, sensory, cognitive impairments and people with mental health problems. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following:

• Substantial experience of working directly with people with social care needs, including completing strength-based assessments and visiting them in their own homes or care settings.
• Confidence and competence in working with people with a variety of physical and cognitive impairments.
• Competence in basic IT skills with a willingness to learn how to use a variety of different software systems.

Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. The job advert closes at 23:59 on 22/09/2024 with interview dates to be confirmed. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

Hours:

n a full-time Branch based role; you will be working 36 flexible hours across Monday to Saturday to support operating hours in the branch.

Salary:

£26,325 Per Annum

Closing Date:

Mon, 16 Sept 2024

We are recruiting for a Customer Relationship Consultant within Taunton branch.

You have the opportunity to join our team and become one of the faces of Skipton Building Society. We are also interested in who you are as a person. Why? Because our membership is made up of many different kinds of people and we want our employees to be just as diverse.

Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing.

You will be engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products, and services that we offer. You will also engage with our customers through our ‘My Review’ appointments which is a great opportunity to understand and discuss our customers financial goals in a friendly conversation. By really listening to, and getting to know our customers, you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and throughthis proactively identify the most appropriate products to suit their needs. All the while providing a straightforward, helpful service that lets your enthusiasm shine through.

Together, you can help us build a better Society.

Who Are We?

Not just another building society. Not just another job.

We are the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We do not have shareholders; we are owned by our members.

Our colleagues say Skipton Building Society is a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.

Whatever your background, and whatever your goals, we will help you take the next step towards a better future.

Branch Life

Our branches are the heart of our local communities, however increasingly our customers want the flexibility of doing transactions online and engaging with us via our contact centre. In branch we can support our customers face to face, virtually and by outbound contact so we are reaching our customers at relevant times. So, whether you are promoting a new product or resolving a problem,

you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time.

For our customers, you will be more than just the friendly face and voice of Skipton Building Society. You will be a listener, a problem solver and in time a fountain of knowledge to help them achieve their financial goals.

What Is In It For You?

• Annual discretionary bonus scheme: on average our Customer Relationship Consultants received an on-target bonus of 8% dependent on personal and company performance. This means you could receive a possible £1972 per annum.

• 25 days standard annual leave + bank holidays + rising 1 day per year of serviceto a maximum of 30 days after 5 years.

• Holiday trading scheme allowing the ability to buy and sell additional annual leave days

• Matching employer pension contribution (up to 10% per annum)

• A commitment to training and development

• Private medical insurance for all our colleagues

• 3 paid volunteering days per annum

• Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups

• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

What Will You Be Doing?

• Engaging, understanding and identifying customer needs through asking great questions, listening to customers specific circumstances and tailoring the relevant solution to their needs whilst ensuring the right outcome for the customer and the society.

• Acting as the first point of contact for customers in branch with enthusiasm and a desire to help our customers.

• Conducting ‘My Review’ customer appointments face to face, virtually or by telephone.

• Proactively contacting our customers over the phone to identify and discuss their needs.

• Educate each customer on a range of products and services as well as the different communication channels they can utilise to engage with us directly.

• Use internal systems to ensure that a customer’s records are accurately maintained and are up to date, whilst ensuring vulnerable customers are identified and supported appropriately.

• Adhere to and understand the appropriate policies, standards, controls and limits of authority applicable to your role, supported by training, coaching and appropriate communication.

What Do We Need From You?

• Passion about delivering exceptional customer service and challengethemselves to go the extra mile for colleagues and customers, to help us grow and achieve our business objectives.

• Have previous experience of working in a customer service or sales environment whether that be face to face, telephony or Financial Services environment is beneficial.

• Enjoy meeting new people and engaging in purposeful conversation

• Work well with others, with a ‘one-team’ mindset across multiple channels.

• Are effective communicators with the ability to influence different audiences using suitable channels for achieving clear outcomes.

• React fast when the day gets busy and handle a wide variety of different customers – with excellent time management

• Are open to a broad range of activities even if outside of standard expectations

• Are able to grow, adapt and change accommodating business needs and priorities

ACTIVITIES CO-ORDINATOR - Holland House, Denbigh, LL16 3LG

We are looking for an Activities Co-ordinator to join our existing friendly team!

• 40 hours per week - variable shift pattern
• £12.00 - £13.29 per hour (dependant on experience)

As an Activities Co-ordinator you will:

• Play a key role in delivering the provision of activities, focussing on functional daily living skills whilst reducing risk issues.
• Deliver activities on a one-to-one basis as well as group sessions comprising of meaningful therapeutic activities, to promote independence and wellbeing.
• Monitor patient’s progress, assessing patients’ function, producing reports for meetings with commissioners and external professionals.
• Capture engagement and auditing activity/education files, activity risk assessments, and assessments of daily living skills.
• Resource materials and keep activity stock and budget updated at all times.

Why work for us:

• A rewarding career you can be truly proud of
• A supportive environment that is committed to helping you flourish and deliver excellent care to the people we support.
• We invest in our teams. We offer flexible working, competitive pay, great work-life balance, progression opportunities, QCF Health and Social Care Qualifications
• Free eye care vouchers to all employees
• Blue Light Card Discounts
• Enhanced Maternity Package
• Long Service Award
• Refer a Friend Bonus Scheme
• Flexible working with opportunities for overtime

Holland House and Holland Villas

A residential service based in the historic town of Denbigh, Holland House and Holland Villas are an 11 bedded home that offers independent living for young adults aged 18 + with a primary Mental Health diagnosis (functional). The home offers intensive support using active support, person centred planning (PCP) and positive behavioural support (PBS) methods.

If this sounds like the role for you, apply now!

MHC are an equal opportunities employer and welcome applications from all who believe they fit the essential requirements for this role regardless of their race, sex, disability, religion/belief, sexual orientation or age.

*Please note, successful candidates must be aged 18 or over*

#P01

SUPPORT WORKER – HOLLAND HOUSE, DENBIGH, LL16 3LG

We are looking for Support Workers to join our existing friendly team immediately!

• Full-time- 42 hours per week
• £12.00- £12.76 per hour (dependent on experience)

Why work for us:

• A rewarding career you can be truly proud of
• A supportive environment that is committed to helping you flourish and deliver excellent care to the people we support.
• We invest in our teams. We offer flexible working, competitive pay, great work-life balance, progression opportunities, QCF Health and Social Care Qualifications
• Free eye care vouchers to all employees
• Blue Light Card Discounts
• Enhanced Maternity Package
• Long Service Award
• Refer a Friend Bonus Scheme
• Flexible working with opportunities for overtime

As a Support Worker you will:

• Support individuals with learning disabilities and mental health conditions to lead a good quality of life whilst achieving positive outcomes along the way (however, this is not essential as training will be provided).
• Assist individuals to learn new skills.
• Understand medication procedures.
• Understand safeguarding policies and procedures.
• Work as part of a team of dedicated, qualified and capable staff team who put the people living here at the heart of what we do.

Holland House and Holland Villas

A residential service based in the historic town of Denbigh, Holland House and Holland Villas are an 11 bedded home that offers independent living for young adults aged 18 + with a primary Mental Health diagnosis (functional). The home offers intensive support using active support, person centred planning (PCP) and positive behavioural support (PBS) methods.

If this sounds like the role for you, apply now!

MHC are an equal opportunities employer and welcome applications from all who believe they fit the essential requirements for this role regardless of their race, sex, gender reassignment, marriage/civil partnership, pregnancy/maternity, disability, religion/belief, sexual orientation or age.

*Please note, successful applicants must be at least 18 years old*

#P01

Please see attached job description and specification for full list of responsibilities: Triage patient needs in accordance with specific standard operating procedures and national policy e.g. NICE guidance Assess, plan and implement care for patients within each care/treatment pathway in order to promote wellbeing Facilitate the use of evidence based practice to ensure that clinical care is both effective and appropriate Carry out general nursing duties Maintain contemporaneous records Support and make a professional contribution to the development of integrated healthcare Act as a preceptor/mentor in accordance with experience.

Main Responsibilities: Plan, deliver and evaluate clinically appropriate interventions using evidenced based guidance and practice. Set up processes/protocols for effective assessment, planning, implementation and evaluation of care for those patients with physical, mental health and substance misuse. Safeguard vulnerable patients in line with CNWL Trust safeguarding policies. Apply local risk assessment and management Make appropriate referrals to other services for long term or complex care management. Co-ordinate multi-disciplinary clinical practice to provide focused and integrated care treatment programs/packages. Use highly skilled interventions to de-escalate aggressive patient behaviours and be aware of the appropriate processes for dealing with Work collaboratively with staff of other disciplines e.g. prison, education staff to provide integrated and coordinated Work within own sphere of competency and ensure that training needs are communicated to the team Participate in local and trust audits and trust audits. Participate in clinical governance and utilise research skills for audit, service development and research within the area served by the multi-disciplinary Liaise with other professional services e.g. hospital staff, GPs and caseworkers, sharing information Work in a highly emotive environment with patients who may have a sexual offending history or mental health / substance misuse problems on a regular basis. Able to communicate sensitive and complex information whilst maintaining a high level of professionalism at all times. Attend and contribute to prison meetings as required, and present the view of Healthcare Team on relevant clinical issues. Ensure any actions taken from these meetings are communicated to the appropriate individual responsible for completing the action. Ensure that pathways of care are created for the patients, including collecting collateral information and making appropriate referrals into the community when they are approaching Work closely with colleagues to ensure information about risk is recorded and communicated sensitively Maintain the highest standards of clinical record keeping, including electronic data entry Ensure that within all aspects of professional activity e.g. communication with patients, relatives, colleagues and the assessment, development and delivery of interventions, issues of diversity such as race, culture, identity, gender and sexuality are sensitively considered and incorporated to reflect individual differences appropriately. Research and Audits: Utilise theory, evidence-based literature and research to support evidence-based practice in individual. Assist in audits as per the annual planner or when requested to do so in order to develop and improve service provision. Teaching, Training and Supervision: Participate in regular clinical and managerial supervision in accordance with professional practice and CNWL guidelines. Attend appropriate business and clinical meetings, supervision and reflective practice groups Develop skills and competencies that assist in the delivery of current duties Contribute to and facilitate the training and support of all staff. Manage and provide supervision and training to nursing staff. Ensure all appraisals are up to date and each member of the team has a personal development plan. Develop nursing skills and systems which allow for effective triage, minor aliment management and appropriate referral to other healthcare services. Participate in the induction and training of new staff, peers, junior staff and students Management, Recruitment and Service Development: Assist in the design and implementation of service development projects within the service as required. Attend meetings in which service developments are planned and discussed. IT responsibilities: Input and maintain appropriate electronic clinical records and statistical data, providing this to the Service Lead/business and performance team when necessary. Policy and Procedures: Duties and responsibilities of this post will be undertaken in accordance with the policies and procedures of CNWL / Health & Justice Service Directorate and with the NMC Code of Conduct and Guidance on Professional Practice. It is the post-holders responsibility to ensure that they keep up-to-date with these policies and other policy Works in accordance with Health & Justice Service Directorate procedures, in particular security, health Applies equal opportunity principles at all times, participate in training activities and Individual Performance and Development General: Contribute to the development and maintenance of the highest professional standards of practice, through active participation in internal and external CPD training and development programmes, in consultation with the postholders professional and operational manager(s). Maintain the highest standards of clinical record keeping and report writing in accordance with professional codes of practice and Trust policies and procedures. Perform other duties of a similar kind appropriate to the grade, which may be required from time to time by their

This full-time, permanent role has a starting salary of £32,512 per annum based on a 36 hour working week.

We are excited to be hiring a new Early Years Commissioning Support Officer to join our fantastic Early Years Commissioning team. The team is based in Woking but the role is hybrid offering a mixture of visits to community events, home working and office days at sites across Surrey.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Team

It is an exciting time for childcare and early education with the biggest ever expansion of funded childcare starting from April 2024, and with that comes challenges and opportunities. The team works collaboratively with providers, schools, communities and partners to support the sufficiency and sustainability of the early education and childcare sector in Surrey.

The Early Years Commissioning Team provide business advice to our local early years providers to enable them to offer the best quality childcare and education to the County's youngest children, whilst remaining financially sustainable.

We also have a focus on market management of the childcare sector in Surrey to secure sufficient, good quality early education and childcare places for families; with a particular focus on children that need extra support, such as those with additional needs, disabilities or those experiencing barriers to learning.

Put simply, our over-arching aim is to improve outcomes for all children and their families.

About the Role

A typical day for an Early Years Commissioning Support Officer might involve managing our team inbox and forwarding queries to officers covering that area of the county. The types of queries might include providers looking for support in opening a new nursery in the area - you might have to signpost them to where they can find relevant information on our web pages and link them in with your colleagues covering their area to follow up.

You'll also hear from parents who would like support and will need to have some understanding of funded early education and where parents can find more information on what they are entitled to.

You might also spend time collating data about availability of childcare places which colleagues can then use to support parents who are looking for a place. You'll be contacting providers to discuss their occupancy, using maps to see where provision is located and keeping up to date records of your findings using spreadsheets and documents.

Sometimes you might also be needed to support at community events alongside other team members - this would include liaising with colleagues to find out what is needed, preparing resources, printing, and supporting at the event by signposting to information or bringing queries back for further follow up.

You'll keep up to date records and support the team with administration, organisation, and arranging meetings and office bookings.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Experience in Early Years or another similar relevant field
• Strong organisational skills and knowledge of IT software (such as word, Outlook, Excel, MS Teams, creating and editing web pages)
• Evidence of excellent professional written and verbal communication, both with professionals and communities, skills in using diplomacy and discretion.
• Understanding of how to gather and analyse data and information
• Knowledge and understanding of Early Years Funded Early Education Entitlements and Statutory Guidance, including Safeguarding responsibilities and the impact of disadvantage on families and children.
• An ability to work collaboratively with colleagues and partners
• Strong organisational skills and an ability to prioritise conflicting deadlines
• A full driving licence and a vehicle you are able and willing to use to travel around the county

The job advert closes at 23:59 on 29/07/2024 with interviews to follow.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

This role has a starting salary of £32,512 per annum, based on a 36 hour working week.

We are excited to be hiring for a Senior Social Care Assistant to join our fantastic Supporting Independence and Reviewing team (SIRT) based at Quadrant Court in Woking, Surrey. SIRT is a small dynamic and very supportive team. We offer ongoing training and development, as well as an Employee Assist Programme to support your Wellbeing. We also support Agile working for a better work/life balance. As part of the Agile Working Policy, please note that you will be required to come into the office (Quadrant Court) Woking at least twice a week, there is flexibility to come into on Monday or Tuesday but mandatory on Wednesday.

This is a full-time permanent role.

"The LDA team are a group of very talented and kind-hearted people, who have made my journey into social care effortless. Working for the LDA team has taught me so much; not only have I made friends for life but developed so many skills that I could not have obtained in any other sector! Not every day do you get to work in a specialist team, where you can advocate for the clients you support; alongside working with some of the most experienced social workers in the field. You are forever learning something new, and always able to progress onto new things" - Bethany Street, Senior Social Care Assistant

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Team
Come and joint our small diverse and dynamic Supported Independent and Reviewing Team (SIRT) which is part of Surrey County Council's adults with Learning Disabilities and Autism service.

The main function of SIRT team is to review individual's package of care, carryout assessment of needs and move people from residential care home into a supported independent living accommodation where an individual has more choice and control over their day-to-day living.

We work in a person centred/strength-based approach way to support individuals to live a full life, be part of their local community and reach their own SMART goals. We offer regular supervision, mentoring and well-being sessions. Also, there are plenty of training opportunities available. Our friendly team will support you to develop your understanding around adult social care and for you to expand your knowledge and skills.

About the Role
As a Senior Social Care Assistant at Surrey, we will put you in the best possible position to assess the social care needs of our service users, providing direct positive intervention to some of our more complex service users and support for their carers, this will include completing assessments and reviews to ensure those interventions are strength-based and person-centred. Also, you will be expected to complete safeguarding work and work collaboratively with various stakeholders, both internal and external, to ensure our Service Users and their families receive the best possible outcomes.

Shortlisting Criteria
To be considered for shortlisting for this position, your application will clearly evidence the following:

• Working knowledge of Care Act legislation
• Experience in preparation of support plans, assessments, and monitoring and reviewing outcomes
• Your experiences dealing with internal and external stakeholders
• Commitment to your own professional development
• Experience working with vulnerable adults.
• Good communication skills

Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job.

The contractual location for this role is currently Quadrant Court, however it is our intention to move within the local area to Victoria Gate in Central Woking later this year.

The job advert closes at 23:59 on 15/09/24 with interviews to follow.

We look forward to receiving your application, please click on the apply online button below to submit.

Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

Receptionist

Woking Hospital | Customer | Permanent Contract | Full Time

£23,887.50 per annum

37.5 hours per week

Shifts work between 6:30am and 8:00pm Monday - Saturday

As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to people's needs and passionate about exceptional service, it starts with you.

As a Receptionist at our Woking Hospital, you'll have great communication, IT and keyboard skills. You're also able to explain sensitive or complicated information in a way that's clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department.

• Use your empathy and customer service skills to build positive relationships.

• Answer the phone, deal with enquiries and book appointments.

• Welcome patients in person, directing them to the appropriate changing or waiting rooms.

• Work closely with colleagues to ensure the department runs smoothly.

• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.

Woking Hospital.

Our Woking Hospital is a leading private hospital in Surrey, South East England. We pride ourselves on providing exceptional standards of treatment and care in our state-of-the-art facilities and CPD programme. Our specialities include Women's and Men's health, Orthopaedics, and Eye Care with many more available. We are registered for 27 beds with en-suite facilities on the Ward, two Theatres with facilities including lamina flow and one Minor Operating Theatre, Pre-Assessment, Physiotherapy clinic, Onsite Pharmacy, Mammography, Xray and Ultrasound, with nine consulting rooms in Outpatients.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

Please don't forget to inform your line manager when making an internal application.

It starts with you.