Total 31 Manager level Education / Training job vacancies in Otis ANG Base, Massachusetts

Job Summary:

The Compliance and Quality Assurance Specialist will play a critical role in preparing, organizing, and managing documentation and evidence for SSG audits. This position will also be responsible for planning and coordinating new training programs, ensuring that our processes and materials meet regulatory standards to maintain our status as an SSG-approved training provider.

Key Responsibilities:

Audit Preparation: Organize and prepare necessary documents and evidence for upcoming SSG audits, ensuring readiness and compliance.

Documentation Management: Maintain accurate, up-to-date records of all training programs, student outcomes, and relevant compliance documents.

Policy Compliance: Monitor and ensure adherence to SSG guidelines, including regularly reviewing and updating internal policies.

Process Improvement: Identify and implement improvements to compliance and quality assurance processes for smoother audit preparation and internal controls.

Stakeholder Coordination: Collaborate with internal teams and stakeholders to ensure all aspects of our training programs meet regulatory standards.

Requirements:

Experience: Minimum of 1 years in compliance, quality assurance, or related roles; experience in the training or education industry is a plus.

Knowledge of SSG Compliance: Familiarity with SSG guidelines and audit requirements is preferred.

Education: Diploma or degree in Business Administration, Compliance, Quality Management, or a related field.

Skills: Strong organizational and documentation skills, excellent attention to detail, and proficiency in managing records and evidence for audits.

Communication: Ability to work with cross-functional teams and communicate compliance requirements effectively.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business

Our Training & Simulation Systems business has close to 40 years of experience in delivering innovative learning, training, and simulation solutions to customers in the defence, public safety and security, and enterprise domains. We envision to create a better future together through learning, training, and simulation.

Together, We Can Make A Significant Impact
The role involves managing and leading Data and Analytics projects from inception to completion, ensuring they are delivered on time, within scope, and meet quality and GP standards. Key responsibilities include managing project resources, timelines, risks, and stakeholder relationships, as well as overseeing project financials and team development. The ideal candidate will have at least 5 years of experience in project management, with a proven track record in leading end-to-end data or AI projects as a vendor PM, particularly in Government sector. Strong leadership, problem-solving, and communication skills are essential.

Be Part of Our Success

• Manage and Lead Projects: Take charge of Data and Analytics projects from inception to successful completion.
• Scope and Timeline Management: Effectively manage project scope, dependencies, and timeline.
• Project P&L Management: Manage project resources effectively to meet the expected project gross margin.
• Risks and Issues Management: Identify risks and issues, and proactively resolve/mitigate them.
• Quality Assurance: Ensure the projects are delivered within the defined time, cost and quality parameters.
• Efficient Execution: Oversee the performance of tasks essential for achieving efficient project objectives.
• Stakeholder Management: Engage effectively with key stakeholders, manage, and maintain strong working relationships with clients.
• Team Development: Coach and develop project team members.
• Proposal Leadership: Lead the development of project proposal and ensure accurate cost estimation and adequate assumptions.

Qualities We Value

• Project Experience: Have experience managing 2 to 3 end-to-end data warehouse, data visualisation, and / or Analytics implementation. At least one of these implementations should have been in the Government or Education sector as a vendor project manager.
• Year of Experience: Possess 5 or more years of experience in Data Management and Enterprise Business Intelligences implementations.
• Leadership Experience: Demonstrate leadership skills, flexibility, and the ability to build strong relationship with clients, team members, managers, and senior executives in a consulting context.
• Problem-Solving: A self-starter with an analytical approach to problem solving. Enjoy problem-solving across various domains and industries.
• Team Collaboration: Thrive in a highly energetic and competent team environment.
• Quality Expectation: Prioritize client satisfaction, focus on outcome and uphold quality standards.
• Communication Skills: Excellent communication skills; both in written and spoken English.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

We are searching for a passionate and engaging Training or L&D Manager to join our team! In this role, you will be responsible for designing, delivering courses/trainings and assessing the competencies of our learners. You will play a key role in helping our learners achieve their learning goals and develop the skills they need to succeed in the respective industry.

Responsibilities

• Oversee the full spectrum of training operations from developing courses, enrollment, facilitating the training and assessment sessions, certificate issuance to evaluation.
• Review training policy from time to time.
• Design and develop engaging and effective courses/training programmes for adult learners of different skill levels.
• Conduct courses/training programmes using a variety of instructional methods covering theory or practical skills.
• Ensure the timely submission of training documents from various departments and public learners.
• Engage and interview associate trainers.
• Assess learner competencies through different assessment methods.
• Maintain and update training records or course content.
• Stay up-to-date on industry trends and best practices in adult education.
• Collaborate with various departments to design, develop engaging new courses/training programmes and to improve existing courses/training programmes.
• Application of relevant training grants/claims.

Requirements

• Minimum Bachelor's degree in any field
• WSQ DACE/DDDLP
• Minimum 3 years’ experience in adult education or training delivery preferred
• Strong subject matter expertise in any of the following industries/areas and able to take on at least 2 areas:

1. Retail (e.g Customer Service)
2. Built Environment (e.g. Ducting Installation, Basic Aircon Installation, Maintenance and Repair)
3. Logistics
4. Landscape
5. Security
6. Waste Management
7. Workplace Safety and Health (e.g. Operate Forklift, R32 Safety Awareness)

• Excellent communication, interpersonal, and presentation skills
• Ability to create a positive and engaging learning environment
• Ability to develop and deliver courses/training programmes using a variety of instructional methods
• Proficiency in using Training Learning Management Systems (TLMS) a plus
• Proficiency in using BigBlueButton, MS Teams or Zoom a plus
• Knowledge in Training Management System and Canvas Learning Management System a plus.
• RIASEC Code: SEC

About Us:

Centre for Seniors is a Social Service Agency with Charities Status, dedicated to helping seniors remain meaningfully engaged in work and in life. We provide a range of services to support seniors in navigating major work-life transitions and to support employers in building cohesive intergenerational workplaces.

Job Title: Head of Training cum Business Development

The role of a ‘Head of Training’ cum Business Development oversees the development and implementation of training programmes to prepare seniors for work-life transition as well as engaging them in meaningful activities to live a purposeful and meaningful life. On business development aspect, the potential candidate is responsible for driving growth and expanding market presence by identifying new business opportunities, building and maintaining relationships with potential clients, and enhancing the company’s overall sales/marketing strategy. This role requires a strategic thinker with strong communication skills and a passion for developing innovative solutions to meet client needs.

Department: Learning and Development

Reports To: Executive Director

Stakeholders: Corporate clients, government agencies, funding organisations, trainers and internal staff

Job Summary:

The Head of Training cum Business Development is responsible for business development identifying new sectors and develop new/potential clientele for training opportunities, leading the training and development function as well as managing daily operation of training activities and ensuring they are carried out efficiently according to organizations’ guidelines. This role involves working closely with stakeholders in assessing training needs, designing new training programs, reviewing existing training curriculum to ensure relevancy and ensuring the effective delivery of training initiatives to enhance senior learners’ skills and knowledge to increase employment opportunities or active ageing and wellbeing for retirement.

Key Responsibilities

1. Market Research, Analysis and relationship building

- Identify new sectors and develop new/potential clientele for training opportunities.

- Analyse customer needs and preferences to inform training product/service offerings.

- Develop and maintain strong relationships with key stakeholders, including potential and existing clients, partners, and industry influencers.

- Act as the primary point of contact for clients and address their inquiries and needs.

2. Sales Strategy Development:

- Collaborate with senior management to develop and implement effective strategies to achieve business goals.

- Create proposals and presentations that showcase the company’s value proposition.

3. Training Strategy Development:

- Develop and implement a comprehensive training strategy aligned with organisation’s goals and budgets.

- Identify training needs through regular assessments and feedback from stakeholders.

- Manage trainers’ expectations and develop a pool of capable trainers.

4. Program Design and Delivery:

- Create, curate, and manage training programs (in-person, online, or hybrid) for senior learners from corporate clients, for senior learners in the community as well as for senior job seekers.

- Collaborate with subject matter experts to ensure the course content is relevant and up-to-date.

5. Team Leadership:

- Lead and mentor the training team, fostering a service culture to meet senior learners’ and clients’ needs and requirements.

- Allocate resources effectively to meet training objectives.

6. Performance Evaluation:

- Establish metrics to evaluate the effectiveness of training programs and make improvements based on feedback and performance data.

- Conduct regular assessments and adjustments to training initiatives to ensure they meet the evolving needs of the clients and the community.

- Evaluate trainers’ performance and code of conduct are in accordance to organisation’s standards

- Address clients’ feedback and comments and resolve complaints

- Keep track of training numbers and ensure KPIs are met.

7. Marketing and Publicity:

- Create EDMs and publicity material to promote training programmes to partners, clients and to the public through the organisation’s social media channels.

8. Budget Management:

- Develop and manage the training budget, ensuring cost-effective use of resources while achieving high-quality outcomes.

9. Stakeholder Collaboration:

- Partner with trainers, corporate clients and job placement team to identify specific training needs and align programs with business objectives.

- Facilitate communication and collaboration between the training team, internal staff and partners/clients.

10. Stay Updated on Trends

- Research and implement best practices in training and development.

- Stay informed about industry trends, technologies, and methodologies.

Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, Marketing, Education, or a related field. Preferably to possess ACTA, ACLP and/or DACE.
• Experience:
  • 5+ years of experience in training and development, in business development, sales, or related fields, with at least 2 years in a leadership role.
  • Proven track record in delivering and developing successful client relationships.
• Skills:
  • Strong leadership and team management skills.
  • Strong organizational and time management skills.
  • Strong analytical skills to assess training effectiveness.
  • Excellent communication and interpersonal abilities.
  • Excellent negotiation and closing abilities.
  • Able to deliver talks and conduct training to large groups of people either in-person or through Zoom/MS Teams.
  • Proficient in learning management systems (LMS), CRM software and Microsoft Office Suite and other training technologies.

Application Process:

If you are a passionate and results-oriented individual who shares our commitment and vision, we encourage you to apply for this exciting opportunity.

Interested candidates to submit resume with a cover letter highlighting relevant experience and vision for position applied for. Please email to admin@cfs.org.sg. Only shortlisted candidates will be notified.

About Allkin

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

The Strategy and Business Development Manager plays a crucial role in overseeing the organizations learning products and operations, with a strong emphasis on strategy formulation and market analysis. This position involves conducting feasibility studies to assess market share and demand for our courses, ensuring our offerings align with industry needs. The manager will actively engage in market research to develop robust business strategies that drive growth.

In addition to supporting internal trainings, the role focuses on actively marketing our courses externally, creating effective marketing strategies, and identifying new sales leads. Building and maintaining relationships with partners and clients is essential, keeping them informed about new products and negotiating favorable business deals. The manager will also lead efforts to secure funding opportunities, attend industry events for networking, manage resources efficiently, and ensure both financial and operational performance are met. This multifaceted role is pivotal in shaping the future of our adult education initiatives.

Roles & Responsibilities:

Market Research & Strategy

• Analyze industry trends, review impact of policy changes, assess market position and identify opportunities for business expansions.
• Assess client needs for organisation's learning products and services. Conduct target customer profile review.
• Develop effective business and marketing strategies and policies based on business goals.

Sales & Partnerships

• Map opportunities and define engagement plans, manage the sales cycle from lead generation to deal closure, building effective customer relationships, and suitable positioning of offerings (via suitable marketing and sales channels).
• Lead sales engagements and negotiate business deals.
• Establish strong partnerships within industry and cross functionally to tap on wealth of capability within the agency in the realization of solutions and offerings.

Marketing Management

• Design and implement marketing strategies across platforms, evaluating positioning and messaging and managing content creation.

Funding & Budget Management

• Identify funding opportunities, create funding applications, and manage budgets for our product portfolio.

Learning Operations

• Plan and manage learning schedules, logistics, and resources to ensure smooth delivery of programs. Champion and leverage a variety of tools to manage the process and delivery of online and blended programmes.
• Set out record and database management processes.

Stakeholder Engagement

• Build and maintain relationships with clients, partners, and cross-functional teams to drive collaboration.

Candidate Profile:

• A bachelor's degree in business administration or a related field.
• 8 to 10 years of relevant experience, with at least 2 years of commercial business development experience in the training solutions space and well versed with the adult education landscape.
• Strong English proficiency (written and spoken).
• Excellent project management skills and experience in stakeholder management.
• Ability to conduct independent research and present data effectively.
• Passionate about knowledge sharing and capability development.
• Candidates with experience in social services will have an advantage.
• Familiarity with CRM systems (e.g. Sales Force, etc) and web-based marketing is a plus.
• Comfortable with ambiguity and experimentation, with an inclination for collaboration and nurturing relationships.

Summary

Apple's Strategic Data Solutions (SDS) team is looking for a talented manager who is passionate about leading a team of data scientists that craft, implement, and operate analytical solutions with direct and measurable impact to Apple and its customers. You will build and lead a team of SDS machine learning engineers, who employ machine learning, statistical analysis techniques, and system design to build end-to-end solutions for Apple's fulfilment and financial programs. You will engage with a large and talented cross-functional team as we work to build out our solutions, projects and programs. Apple's dedication to customer privacy, the adversarial nature of fraud and risk, and the enormous scale of the business present exciting challenges to traditional machine learning and data science techniques. On this team, you will push the limits of integrating existing data science methods with engineering and business process to deliver tangible business value! This position is based in Singapore.

Description

- Lead and mentor a team of software engineers, machine learning engineers and technical fraud analysts - Design and maintain real-time automated decisioning systems and operations for fulfilment and financial products. - Collaborate with data engineers and platform architects to implement robust production real-time and batch decisioning solutions - Engage with business partners and understand their unique requirements and design them technical solutions - Review the teams production code and logic for highly integrated system - Distill and clearly communicate complex technical topics for both business and engineering partners - Analyze data and tell meaningful stories to assist business partners. - Collaborate with and support the team to innovate, encouraging experimentation and growth

Minimum Qualifications

• Graduate degree in a quantitative field or equivalent professional experience
• Experience leading a team of machine learning engineers, software engineers and technical fraud analysts
• Practical experience training, deploying, and maintaining decisioning algorithms
• Familiarity with distributed databases, data warehousing, and SQL

Preferred Qualifications

• Ability to implement custom real-time or batch machine learning applications with their appropriate data pipelines
• Ability to comprehend and debug complex system integrations spanning toolchains and teams
• Ability to extract meaningful business insights from data and identify the stories behind the patterns
• Ability to think at a systems level to anticipate technical, business, and customer impact
• Clear communication and presentation skills
• Unwavering ability to maintain poise and a positive attitude in a challenging and dynamic environment
• Strong organizational skills with an ability to oversee and drive multiple activities at once
• Excellent problem solving skills, business acumen, and solution design mentality
• Experience writing, reviewing, and deploying production software
• Experience in the following a plus: operations, fulfilment, supply chain, payments, financial risk, credit and fraud

O-level, Diploma, A-level and university students are welcome to apply!

• Familiar with PSLE and O-level English and Chinese syllabus
• Required to communicate and build relationships with parents and students
• Able to commit full days every Saturday and Sunday from 9 am to 7.30 pm
• Coordinate with teachers, parents and students on timetabling and other operational, business and admin matters
• Advise customers on suitable courses. Having sales experience will be a bonus
• IT savvy and well-versed with Zoom, Google Meet and Google Workspace
• Coordinate staff timetabling and manage staff when required
• Assist in recruitment and other HR matters when required
• Able to relieve English/Chinese classes when required
• Able to assist in all other ad hoc matters

We are searching for a passionate and engaging Training or L&D Manager to join our team! In this role, you will be responsible for designing, delivering courses/trainings and assessing the competencies of our learners. You will play a key role in helping our learners achieve their learning goals and develop the skills they need to succeed in the respective industry.

Responsibilities

• Oversee the full spectrum of training operations from developing courses, enrollment, facilitating the training and assessment sessions, certificate issuance to evaluation.
• Review training policy from time to time.
• Design and develop engaging and effective courses/training programmes for adult learners of different skill levels.
• Conduct courses/training programmes using a variety of instructional methods covering theory or practical skills.
• Ensure the timely submission of training documents from various departments and public learners.
• Engage and interview associate trainers.
• Assess learner competencies through different assessment methods.
• Maintain and update training records or course content.
• Stay up-to-date on industry trends and best practices in adult education.
• Collaborate with various departments to design, develop engaging new courses/training programmes and to improve existing courses/training programmes.
• Application of relevant training grants/claims.

Requirements

• Minimum Bachelor's degree in any field
• WSQ DACE/DDDLP
• Minimum 3 years’ experience in adult education or training delivery preferred
• Strong subject matter expertise in any of the following industries/areas and able to take on at least 2 areas:

1. Retail (e.g Customer Service)
2. Built Environment (e.g. Ducting Installation, Basic Aircon Installation, Maintenance and Repair)
3. Logistics
4. Landscape
5. Security
6. Waste Management
7. Workplace Safety and Health (e.g. Operate Forklift, R32 Safety Awareness)

• Excellent communication, interpersonal, and presentation skills
• Ability to create a positive and engaging learning environment
• Ability to develop and deliver courses/training programmes using a variety of instructional methods
• Proficiency in using Training Learning Management Systems (TLMS) a plus
• Proficiency in using BigBlueButton, MS Teams or Zoom a plus
• Knowledge in Training Management System and Canvas Learning Management System a plus.
• RIASEC Code: SEC

Key Responsibilities

Project Coordination:

• Assist in the planning, implementation, and tracking of workplace learning projects.
• Coordinate with clients to understand their needs and tailor training solutions accordingly.
• Maintain project documentation, including project plans, reports, and meeting minutes.

Stakeholder Management:

• Liaise with clients, trainers, and other stakeholders to ensure smooth project execution.
• Conduct regular check-ins with clients to provide updates and gather feedback.
• Manage relationships with funding bodies and ensure compliance with grant requirements.

Training Delivery:

• Deliver training programs, workshops, and seminars as per client requirements.
• Facilitate On-the-Job Training (OJT) sessions, providing hands-on support and guidance to trainees.
• Develop and update training materials and resources to ensure relevance and effectiveness.

Training Needs Analysis (TNA):

• Conduct comprehensive Training Needs Analysis (TNA) to identify skill gaps and training requirements.
• Collaborate with clients to design customized training solutions based on TNA findings.
• Evaluate the effectiveness of training programs and make recommendations for improvements.

Administrative Support:

• Prepare and manage project budgets and financial reports.
• Handle administrative tasks such as scheduling, logistics, and resource allocation.
• Assist in the preparation of training materials and other project-related documents.

Developing On-the-Job Training Blueprints:

• Needs Analysis: Conduct thorough needs assessments to identify skill gaps and training requirements within the client organization.
• Training Design: Create detailed on-the-job training blueprints that outline learning objectives, content, activities, and assessment methods tailored to the client's specific workplace environment and goals.
• Collaboration: Work closely with subject matter experts, team leaders, and employees to gather input and ensure the training content is relevant and practical.
• Customization: Develop customized training materials and resources, including job aids, checklists, and instructional guides that support effective on-the-job learning.
• Integration: Ensure that on-the-job training programs are integrated with other learning and development initiatives, aligning with the overall organizational learning strategy.
• Monitoring and Evaluation: Implement mechanisms to monitor the effectiveness of on-the-job training programs, including feedback collection, performance tracking, and continuous improvement.
• Documentation: Maintain comprehensive documentation of training blueprints, including objectives, methodologies, and evaluation criteria for future reference and replication.

Work Location:

• Based at Thomson Plaza
• · Willing to travel to other branches when required (Bukit Timah Plaza, Century Square, Oasis Terraces, Parkway Centre, Thomson Plaza)

Work Days:

• Tuesday to Saturday
• Must be comfortable to work 4 weekdays (2 early weekdays 10am-7pm, 2 late weekdays 12.30pm-9.30pm) and 1 weekend (8am-6pm)
• 44 hours per week

Job Responsibilities:

Curriculum Manager:

• Set the framework for Learning Point Primary English curriculum and pedagogy, ensuring that it is in line with MOE guidelines and delivering a learning experience that is fun, challenging and brings desired results
• Clearly articulate the differentiating factors of the LP Primary English curriculum and ensure they are communicated through the materials and lesson delivery
• Provide leadership in curriculum planning, design, research and innovation
• Stay current with curricular trends and ensure changes in Singapore’s MOE guidelines are promptly integrated into LP curriculum
• Identify and lead a team of writers who will assist in curriculum development, be responsible for the training and development of the writers and ensuring that submission deadlines are met
• Review and identify any learning gaps in students’ learning and develop effective and innovative programmes to bridge the gaps
• Actively scan the internal and external market and develop programmes to provide growth opportunities in expanding LP student population
• Develop Holiday programmes that are innovative and effective, capturing new growth opportunities
• Take on writing curriculum duties for 2-3 levels, on top of overseeing the curriculum team
• Conduct level meetings on a termly basis to communicate curriculum goals with teachers, and to solicit feedback from teachers about enacted lesson outcomes

Teaching Duties

• Deliver quality lessons of up to 5-7 classes per week
• Display strong classroom delivery skills through thorough lesson planning in accordance with methodologies endorsed by the Company
• Effectively utilise teaching materials to create a stimulating and engaging learning environment that will enhance students’ learning experience
• Mark and grade students’ assignments with value-added feedback and ensure they are returned to students by the next lesson
• Perform required classroom administration responsibilities efficiently (attendance taking, checking students’ files etc)
• Be proactive in arranging “catch-ups” for students who missed any lessons when there are no available “make-up” classes for them to join
• Foster good relationships with students’ parents through regular written and/or verbal feedback to parents on the progress of the students as well as solutions/suggestions for parents on how they can partner with you to help the child at home
• Work together with the customer service team to provide all stakeholders with a positive customer experience and strive to minimise the withdrawal rate of classes assigned
• Take on projects and initiatives as directed by the Management team

Job Requirements:

• At least a Degree in English Language, English Literature, or related field.
• Minimum 5 years of work experience in curriculum planning, development, training and teaching English and creative writing in an enrichment industry in Singapore.
• Minimum 2 years of work experience in managing a curriculum team
• Proficiency in designing various types of assessments, including formative, summative, performance-based, and portfolio assessments.
• Familiar with the primary English MOE syllabus.
• Proficient in Microsoft Office, familiar with other software like Illustrator or Photoshop is a plus
• Meticulous, detail-oriented, with an eye for planning.
• Excellent verbal and written communication skills to effectively convey assessment results and recommendations to educators, administrators, and other stakeholders

To submit your application, please drop us an email (hr@learningpoint.com.sg) with the position that you are applying for and your resume.

We regret to inform that only shortlisted candidates will be contacted.

We are searching for a passionate and engaging Training or L&D Manager to join our team! In this role, you will be responsible for designing, delivering courses/trainings and assessing the competencies of our learners. You will play a key role in helping our learners achieve their learning goals and develop the skills they need to succeed in the respective industry.

Responsibilities

• Oversee the full spectrum of training operations from developing courses, enrollment, facilitating the training and assessment sessions, certificate issuance to evaluation.
• Review training policy from time to time.
• Design and develop engaging and effective courses/training programmes for adult learners of different skill levels.
• Conduct courses/training programmes using a variety of instructional methods covering theory or practical skills.
• Ensure the timely submission of training documents from various departments and public learners.
• Engage and interview associate trainers.
• Assess learner competencies through different assessment methods.
• Maintain and update training records or course content.
• Stay up-to-date on industry trends and best practices in adult education.
• Collaborate with various departments to design, develop engaging new courses/training programmes and to improve existing courses/training programmes.
• Application of relevant training grants/claims.

Requirements

• Minimum Bachelor's degree in any field
• WSQ DACE/DDDLP
• Minimum 3 years’ experience in adult education or training delivery preferred
• Strong subject matter expertise in any of the following industries/areas and able to take on at least 2 areas:

1. Retail (e.g Customer Service)
2. Built Environment (e.g. Ducting Installation, Basic Aircon Installation, Maintenance and Repair)
3. Logistics
4. Landscape
5. Security
6. Waste Management
7. Workplace Safety and Health (e.g. Operate Forklift, R32 Safety Awareness)

• Excellent communication, interpersonal, and presentation skills
• Ability to create a positive and engaging learning environment
• Ability to develop and deliver courses/training programmes using a variety of instructional methods
• Proficiency in using Training Learning Management Systems (TLMS) a plus
• Proficiency in using BigBlueButton, MS Teams or Zoom a plus
• Knowledge in Training Management System and Canvas Learning Management System a plus.
• RIASEC Code: SEC

Working location: Bishan

Industry: Beauty & Aesthetics

Working hours: 8.30am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Enhance and adapt training materials to fit new trends and needs
• Conduct induction and deliver timely training to therapists not limiting to beauty product knowledge, treatment protocol
• Motivate Therapists and Sales Consultants through coaching and training to ensure continued growth of the brand
• Contribute to training projects, training needs, evaluation analysis, update of training programs, action plan on training and coaching as well as identifying and providing feedback for future training needs.
• To be active on the field to observe customer purchase behaviors and interact with the Sales consultants and customers
• Be resourceful to furnish company with the latest beauty industry information, e.g. competitors’ activities and beauty care trends, treatment, products etc
• To perform any other assigned job duties as per assigned by the management

JOB REQUIREMENTS

• Minimum 2 years of experience as a Trainer, ideally in Aesthetic face and body treatments
• Certified by CIDESCO, CIBTAC, ITEC, WSQ ACTA Full Certificate, WSQ SOA or any other relevant qualifications in beauty and aesthetic
• Strong experience in training including delivery of training, ability to coach with a strong sense of detail and a strong focus on growing sales capabilities

EA Reg. Number: R24122275

EA License Number: 22C1278

About ST Engineering

ST Engineeringis a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business

Our Training & Simulation Systems business has close to 40 years of experience in delivering innovative learning, training, and simulation solutions to customers in the defence, public safety and security, and enterprise domains. We envision to create a better future together through learning, training, and simulation.

Together, We Can Make A Significant Impact

You will be managing team members in delivering solutions regarding or relevant to our products and services in Digital Twin and Metaverse segments. There will be content creators, application developers and testing engineers assigned to your charge, in producing solutions for customers. As a project manager, you will manage stakeholders’ interests and requirements, while keeping the solution on track for delivery within constraints of scope, time and cost. You will also be managing sub-contractors/suppliers as sourced for the production process.

To maintain consistent practice while also seeking balance with the customer experience, you will maintain awareness of the company’s Quality Management System (QMS) and ensure conformance with policies and processes, while helping the team to stay productive and focused on the solution for the customer. Where applicable, you will guide the team on common and/or standardised methodologies, particularly where there are collaborative works with external parties.

As regular duties, you will liaise with the company’s Finance department in handling project budgets and activity-based costing for manpower, as well as periodic reporting of delivery progress. In cooperation with the department manager, you will also assist in decisions on capital/operational expenses, monitoring overall costs and manpower utilisation of the department against targets.

Be Part of Our Success

• Cooperate with personnel in pre-sales to define solutions for customers
• Handle purchase contracts as projects with the goal of solution delivery within parameters.
• Creating work-breakdown structures and managing scope boundaries
• Managing time and cost allocations to deliver projects on a timely and profitable basis
• Managing risks to minimise disruptive impact of circumstances on projects
• Ensuring development and production progress throughout the project duration
• Communications with customers and other stakeholders to maintain positive experience
• Quality assurance of solutions, including review and vetting of all project outputs
• Delivery verification and certification, coordinate process for invoicing with Finance department
• Assist the department manager in preparing reports, budget and forecasts for deliveries
• Keep track of delivery targets, planning and implementation of delivery strategy to meet targets
• Establish economies of scope across projects and helping team members to manage their time allocations efficiently

Qualities We Value

• Prior experience in project management with good understanding of proven practices
• Proficiency in English (writing and speaking)
• At ease with high-level communication and networking
• Able to learn quickly about products and services, comfortable with technical jargon
• Understanding of Management Accounting and cost management techniques
• Self-motivated and resilient, with composure to deal with circumstances and customer demands

Plus Point (if have):

• PMP (Project Management Professional) certification or comparable designation
• Hands-on experience with project management tools
• Understanding of Digital Twin and Metaverse technologies and solutions

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Role:

• Manage the daily operations of the education centre
• Manage teachers schedules and plan courses based on demand, availability and other constraints
• Manage the direct reporting staff in charge of handling inquiries (walk-in, phone, email...)
• Issue invoices, record payment of fees
• Follow-up students and ensure quality of service
• Handle escalated clients inquiries or claims
• Resolve issues as required
• Order from suppliers (books, office supplies...)
• Ensure that the centre is cleaned properly
• Working hours: Mon to Fri 10.30am to 7.30pm, Sat 8.45am-12.45pm

Requirements:

• 5+ years of experience in a management role in a tuition center/school
• Basic knowledge of book keeping
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email and IT applications

Email to: hr_admin@acpcomputer.edu.sg

Subject: Engagement Manager / Go-to-market Product Manager

Encompass events organization, marketing planning and strategy, product go-to-market planning and strategy and customer engagement.

The Team aims to spearhead the digital transformation of the government. Our team aspires to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for an outgoing individual that is able to cultivate relationships with different stakeholders, drive adoption, and is passionate about running marketing campaigns and events. Be part of a web search & AI team, that is data driven, values excellence, and balances efficiency with effectiveness.

You will be part of an agile team that is working on SearchSG. Powered by machine learning and artificial intelligence, SearchSG is a Search-as-a-Service tech stack developed internally within GovTech that aims to be the de facto search tool within the Singapore Government. The team’s vision is to improve the findability of Government information and services for the general public.

What to expect

● Mainly responsible for managing/engaging government agencies, strategizing & planning, driving adoption, executing marketing campaigns & events, and creating reports.

● Evaluate and pinpoint the sustained competitive advantages of our product offerings amid a swiftly changing marketplace characterized by intense competition, rapid technological advancements, and a dynamic regulatory environment

● Work closely with product managers to develop and mold comprehensive go-to-market strategies for products/programs over multiple years, grounded in essential competitive insights and operational metrics

● Run events, workshops, webinars and build cases for potential opportunities, and generate insightful recommendations regarding strategic possibilities and operational efficiency

● Own the marketing plan to grow the community and develop the business

● Build the brand and awareness of the web search & AI team product

● Craft Electronic Direct Mailers (EDMs) and develop content for email marketing campaign

● Source and develop marketing collaterals (e.g. merchandise, prizes)

● Liaise with stakeholders to gather feedback for the team

● Respond to queries from users and drive conversion

● Work closely with Software Developers, User Interface/User Experience Designers, Data Analyst, Business Analyst, Product Manager, and Quality Engineer.

Requirements

● Experience in digital marketing – email marketing, content marketing, social media marketing, marketing analytics, web search, and AI.

● Experience in planning and executing events

● Experience in developing a marketing strategy & plan

● Proficiency in project management and cross-functional collaboration

● Able to understand technical concepts in product

● Able to contextualize and switch between macro product market strategy to micro product engagement with other government agencies

● Proficient in English (verbal & written)

● Familiar with design tools (e.g. Adobe Photoshop, InDesign and Canva)

● Excellent communication and interpersonal skills

● Excellent time management

● Prior experience in customer engagement, tech market strategy or data analytics is a good to have

● Able to thrive in an uncertain and agile environment

● Able to work independently and collaborate in a team

Preferred

● Minimum of 5 years’ experience in digital marketing and events

● Familiar with leading search tools (e.g. Google Search Console, Ahrefs, Semrush)

● Knowledge in AI/ML

● Creative with an eye for design

● Data and insights driven

● Outgoing personality, proactive, and takes initiative

● An appetite for learning and development

● Resourceful problem solver