Position Type :

Type Of Hire :

Travel Percentage :

What you will be doing
• Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going training classes include soft skills training (leadership, communication, stress management, etc.), supervisor training, process training and product training. Audience is comprised of employees and supervisors.
• Ensures class objectives and learning curve performance metrics are achieved according to pre-defined plan.
• May design and develop training materials and curriculum.
• Recommends additional learning materials as appropriate.
• Conducts evaluations and develops new programs to address individual, departmental or company needs. Researches and develops program content to achieve specific objectives for each program.
• Coordinates with quality assurance and other internal departments to identify new training needs and/or changes to existing training curriculum.
• Adapts existing programs to suit various audiences.
• Reviews and updates policy and procedure manuals.
• Assesses employee training needs and provides feedback to management.
• Maintains internal department and external class training records.
• May work with vendors to bring in external training courses.
• Coordinates all assigned projects, ensures projects are completed by target deadlines and provides project status updates to management.
• Other related duties assigned as needed.
EDUCATION REQUIREMENTS
Bachelor’s degree in education, communications or business or the equivalent combination of education, training, or work experience.
What you Bring
• Knowledge of the company’s products, services and business operations
• Project coordination experience preferred
• Advanced presentation, interpersonal, time management, and organizational skills
• Strong training program design experience
• Excellent verbal and written communication skills
• Proficiency in MS Office applications, e.g., Word, Excel and PowerPoint
• Ability to work both independently and in a team environment.

About the Team

Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge and a desire to excel in the financial world.

Added bonus if you have:

• 1-year of customer service experience

• 1-year experience working in a high-volume call center

• Excellent customer service skills that build high levels of customer satisfaction 

What we offer you

•A competitive salary with attractive benefits including private medical and dental coverage insurance

•A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

•A modern work environment and a dedicated and motivated team

•A broad range of professional education and personal development opportunities

•A work environment built on collaboration and respect

FIS JOB LEVEL DESCRIPTION
Career level professional individual contributor role.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Travel Percentage :

What you will be doing
• Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going training classes include soft skills training (leadership, communication, stress management, etc.), supervisor training, process training and product training. Audience is comprised of employees and supervisors.
• Ensures class objectives and learning curve performance metrics are achieved according to pre-defined plan.
• May design and develop training materials and curriculum.
• Recommends additional learning materials as appropriate.
• Conducts evaluations and develops new programs to address individual, departmental or company needs. Researches and develops program content to achieve specific objectives for each program.
• Coordinates with quality assurance and other internal departments to identify new training needs and/or changes to existing training curriculum.
• Adapts existing programs to suit various audiences.
• Reviews and updates policy and procedure manuals.
• Assesses employee training needs and provides feedback to management.
• Maintains internal department and external class training records.
• May work with vendors to bring in external training courses.
• Coordinates all assigned projects, ensures projects are completed by target deadlines and provides project status updates to management.
• Other related duties assigned as needed.
EDUCATION REQUIREMENTS
Bachelor’s degree in education, communications or business or the equivalent combination of education, training, or work experience.
What you Bring
• Knowledge of the company’s products, services and business operations
• Project coordination experience preferred
• Advanced presentation, interpersonal, time management, and organizational skills
• Strong training program design experience
• Excellent verbal and written communication skills
• Proficiency in MS Office applications, e.g., Word, Excel and PowerPoint
• Ability to work both independently and in a team environment.

About the Team

Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge and a desire to excel in the financial world.

Added bonus if you have:

• 1-year of customer service experience

• 1-year experience working in a high-volume call center

• Excellent customer service skills that build high levels of customer satisfaction 

What we offer you

•A competitive salary with attractive benefits including private medical and dental coverage insurance

•A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

•A modern work environment and a dedicated and motivated team

•A broad range of professional education and personal development opportunities

•A work environment built on collaboration and respect

FIS JOB LEVEL DESCRIPTION
Career level professional individual contributor role.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

We are looking for an experienced Training and Development Sr Manager to devise our organizational training strategy, oversee its implementation and assess its outcomes. You will identify training and developmental needs and drive suitable training initiatives that build loyalty to the firm.Training Managers work across many departments to get employees up to speed in both their specific vertical, and the overall needs of the company. Training Managers often have backgrounds in business, leadership, human resources, development and education.ResponsibilitiesIdentifying and assessing future and current training needsDrawing an overall or individualized training and development planDeploying a wide variety of training methodsResponsible for Training delivery for new hires, refreshers and any ad hoc training requestsMonitor and evaluate training program’s effectiveness, success and ROI periodically and report on themProvide opportunities for ongoing developmentDrive individual goals including but not limited to training certifications for trainers, deadlines for training remediation’s and all other relevant metrics.Strategically manage the workload and workflows for the training team and set up the right organizational structures to support all lines of business and workflowsProactively communicate with Client on daily operational matters relating to training.Partner with operational teams to ensure that refresher training needs are identified and delivered.Proactively suggest improvements to those processes and closely collaborate and provide feedback on new launches or process changes with a potential impact to training.

We are looking for a Senior Research Scientist with a data-centric mindset to join our applied research and innovation team. The ideal candidate will have a strong background in machine learning, deep learning, operationalization of AI/ML and process automation.

You will be responsible for analyzing data, researching the most appropriate techniques, and the development, testing, support and delivery of proof of concepts to resolve real-world and large-scale challenging problems.

Job Responsibilities
Develop and apply machine learning innovations with minimal technical supervision. Understand the requirements from stakeholders and be able to communicate results and conclusions in a way that is accurate, clear and winsome. Perform feasibility studies and analyse data to determine the most appropriate solution. Work on many different data challenges, always ensuring a combination of simplicity, scalability, reproducibility and maintainability within the ML solutions and source code. Both data and software must be developed and maintained with high-quality standards and minimal defects. Collaborate with other technical fellows on the integration and deployment of ML solutions. To work as a member of a team, encouraging team building, motivation and cultivating effective team relations.

Essential Requirements

• Bachelor's degree in Computer Science or an equivalent numerate discipline
• Demonstrated senior experience in Machine Learning, Deep Learning & other AI fields
• Experience working with large datasets, production-grade code & operationalization of ML solutions
• EDA analysis & practical hands-on experience with datasets, ML models (Pytorch or Tensorflow) & evaluations
• Able to understand scientific papers & develop the idea into executable code
• Analytical mindset, problem solving & logical thinking capabilities
• Proactive attitude, constructive, intellectual curiosity & persistence to find answers to   questions
• A high level of interpersonal & communication skills in English & strong ability to meet deadlines
• Python, Pytorch, Git, pandas, dask, polars, sklearn, huggingface, docker, databricks

You will assist in executing marketing campaigns, conducting market research, drafting content for social media and email marketing, updating social media promotions, and supporting the creation of marketing collaterals.

Responsibilities:

• Assist in developing and executing marketing campaigns.
• Conduct market research and analyze marketing data.
• Draft content for social media posts, email newsletters, and promotional materials.
• Update social media promotions and maintain social media channels.
• Use Canva to create graphics and visual content for marketing materials.
• Support the creation of marketing collaterals such as brochures, flyers, and presentations.
• Monitor and report on the performance of marketing activities.

Requirements:

• Currently pursuing or recently completed a Diploma in Marketing, Communications, Business Administration, or a related field.
• Strong written and verbal communication skills.
• Familiarity with social media platforms and digital marketing tools.
• Proficiency in using Canva or similar graphic design tools is a plus.
• Ability to work independently and as part of a team.
• Detail-oriented and highly organized.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Overview of the Role :

As a Machine Learning Engineer, you will focus on building next-generation platform services to enable Machine learning capabilities across the Freshworks suite of products.

As part of your job, you will extensively use your analytical skills, knowledge of distributed systems and scalable, high-performance systems to build ML pipelines and API services.

Responsibilities

Deliver scalable, low latency, and high-performance ML solutions for different Freshworks products Build ML pipelines end-to-end, including stages such as data pre-processing, model generation, cross-validation, and active feedback

Build efficient systems for processing large amounts of data; be proficient with distributed programming frameworks such as Hadoop/Spark Drive solutions and implementation leveraging different open source libraries and distributed systems

Work closely with Data Scientists and come up with scalable system and model architectures for enabling real-time ML/AI services Liaise with architects and engineers from other product teams to build solutions and drive adoption

Elicit quality attributes of the system and define metrics to establish its success.

Position: Generalist Fitness & Wellness Instructor

About Us:Movement & Sports Medicine Centre (MSMC) is a premier fitness studio dedicated to enhancing the well-being of our clients through expert-guided exercise programs, stretch therapy, & innovative fitness classes. Our studio offers a supportive community & personalised approach to fitness, catering to individuals with medical conditions & those aged 40 & above.

Job Overview:We are seeking a dynamic & versatile Generalist Fitness & Wellness Instructor to join our team. The ideal candidate will have a passion for fitness & a background in the service industry, with a strong emphasis on conducting group classes. This role is perfect for those who are enthusiastic about helping clients achieve their fitness goals & providing exceptional service. Full training will be provided, & the candidate will attain the appropriate certifications.

Key Responsibilities:

• Conduct a variety of group fitness & stretching classes.
• Provide personalised attention & modifications to ensure all participants can safely & effectively engage in classes.
• Educate clients on proper exercise techniques, benefits of different workouts, & overall wellness.
• Assist with personal stretch therapy sessions when needed.
• Support clients with breathing exercises & relaxation techniques.
• Promote & manage membership plans & single class purchases.
• Maintain a clean & safe workout environment.
• Engage with clients to build strong relationships & provide excellent customer service.
• Participate in marketing efforts, including creating content for social media & other platforms to highlight our unique offerings.

Qualifications:

• Experience in exercising
• Experience in conducting group fitness classes will be a bonus.
• Background in the service industry, with a focus on customer service & client satisfaction.
• Certification in fitness, group exercise, or a related field is a plus (training & certification will be provided).
• Strong interpersonal & communication skills.
• Ability to motivate & inspire clients of all fitness levels.
• Knowledge of stretch therapy, breathwork, & relaxation techniques is advantageous.
• Reliable, punctual, & able to work flexible hours, including weekends & evenings.

Why Join Us:

• Be part of a supportive & innovative team dedicated to improving clients' lives.
• Opportunity to work in a well-respected studio with a strong community focus.
• Professional development opportunities & ongoing training.
• Competitive salary & benefits.
• Full training provided & attainment of appropriate certification.
• Progressive growth for long term career.

How to Apply:Interested candidates should send their resume & a cover letter detailing their experience & passion for fitness to info@msmchq.com or reach out to us through whatsapp chat +6587693235.

Join us at Movement & Sports Medicine Centre & make a positive impact on our clients' health & wellness!

Training Development Manager Responsibilities:

Create and execute learning strategies and programs

Evaluate individual and organizational development needs

Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

Design and deliver e-learning courses, workshops and other trainings

Assess the success of development plans and help employees make the most of learning opportunities

Help managers develop their team members through career pathing

Track budgets and negotiate contracts

Hire and oversee training and L&D Specialists

Requirements and skills

Proven experience as an L&D Manager, Training Manager or similar

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices

Experience in project management and budgeting

Proficient in MS Office and Learning Management Systems (LMS)

Excellent communication and negotiation skills; sharp business acumen

Ability to build rapport with employees and vendors

BSc/BA in Business, Psychology or a related field

Professional certification (e.g. CPLP) is a plus

[Contract Position]

Job Description

Support the Head of Department in corporate governance, policy, personal data protection, and Internal/risk controls to ensure compliance with all relevant legislation and regulatory requirements. The incumbent is expected to work with various divisions to ensure governance policies, frameworks, and processes are in place in accordance with the framework and propose improvements as necessary.

Responsibilities:

Governance, Compliance and Policy Management

• Assist in ensuring compliance with the Enhance Code of Governance and adherence to statutory and regulatory requirements.
• Assist in developing and evaluating the organisation’s internal controls, compliance and operations.
• Assist in Policy, ESG and SOP Management, including developing/updating related frameworks and procedures.
• Assist in governance and implement initiatives to strengthen compliance and controls for the organisation
• Review and update policies and internal control processes where required

Data Compliance

• Assist in Data Protection processes and training, which includes
• Governance and privacy impact assessments
• Facilitation of Data Protection Programme customised for each Division/Unit
• Incident management, escalation procedures and internal checks

Board Governance and Membership Management

• Maintain and manage the Board and Committee Management, including renewals, onboarding meetings for new members, and maintaining due diligence documentation on new and existing board members.
• Assist in association membership matters where required.

Administration

• Assists in timely preparation for filing corporate governance documents to the relevant regulatory authorities, including, but not limited to, Board policies, General Meeting minutes, annual returns, budgets, work plans, and amendments where required.
• Ensure knowledge Management and records retention
• Work with the appointed auditors for internal audits where required
• Participate in SINDA-wide events when required.
• Perform any other duties as directed and assigned by the Reporting Officer.

Requirements:

• Degree in accounting, business management, or other related disciplines.
• Candidates possessing CIA, ACCA, or other certifications recognised by IIA or ISCA are preferred.
• Minimum three to four years of work experience in internal controls environment, finance and/or governance functions is required.
• Minimum two years of experience in a supervisory role is required for the Assistant Manager position
• Prior experience in corporate secretarial, governance or related roles, preferably within the non-profit/charity sector, is advantageous.
• Good decision-making and analytical skills
• Strong communication and interpersonal skills and ability to manage stakeholders across various levels
• Meticulous, good organisational and time-management skills

This is a contract position, convertible to a permanent role subject to the performance and divisional requirements.

Our Welfare

We aim to take care of your well-being.

We provide

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

Interested candidates are invited to send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

Asia Insight is an award-winning independent full-service market research consultancy. Headquartered in Singapore, Asia Insight conducts customised research across Asia. We are looking to increase our client support capabilities and grow our business across the region. Ready for an adventure with us?

Overview of Responsibilities

• Create artefacts and frameworks to ground teams in customer centric thinking, such as journey mapping, blueprinting, personas, etc
• Conduct or moderate usability sessions such as conducting activities such as user interviews, focus group discussions and user journey mapping to understand the business areas and user requirements
• Perform usability testing to validate interface design and drive design improvements
• Design frameworks such as journey mapping, blueprinting, personas, etc
• Develop new client relationship and Grow existing ones. Be the researcher that clients request by name
• Where the rubber meets the road - Ensure successful execution of projects under your purview, and deliver meaningful and actionable insights to our clients
• Mentor and train junior researchers on market research, and client servicing

Requirements:

• Bachelor’s degree or above; in a relevant discipline. We warmly welcome applicants from across different disciplines, with demonstrated work experience
• At least 4 years hands on experience in primary market research
• Proven competency in data analytics
• Experience with usability testing tools such as Maze, Tobii etc. Experience with analysis and data processing tools such as Excel, Survey Gizmo, etc
• Seasoned in qualitative research (conducting in-depth interviews, focus groups, card sorting, usability testing on mobile, tablet and web) with a sound understanding of how to apply quantitative research (data collection, processing & reporting)

Job Description & Major Responsibilities:· Service Engineers install, service, support, upgrade and maintain product· To perform a variety of moderate to complex assignments· Diagnose equipment problems and make repairs or adjustment· Understand system parameters and interactions to allow process development and extensive electronic troubleshooting· Being a Service Engineer, this person is to support the team in meeting customers’ expectations and company’s expectations· Able to support technically inclined· Direct support to customers’ fab and the workforce to ensure customer satisfaction amongst our customersRequirements:· To attend weekly meeting and presentation· To write technical report· To handle specific jigs during service jobs· Assist other colleagues to perform higher-level job like robot teaching & sub-units· To perform 24x7 standby duties based on roster· To perform ad-hoc shift work when needed when required.· To perform ad-hoc delivery work· Able to setup machine/installation/modification/servicing/trouble shooting/repair· Able to work irregular hours when required· Proficient in Microsoft Office programs· Demonstrate ability to work effectively with team members and customers· Excellent troubleshooting and repair skills· Require good communication skills, documentation and customer service skills

2. SKILLS

- provide one to one teaching in centre

- familiar with primary English syllabus

- able to work Monday to Friday 930am to 630pm

- patient with slow learner

- able to start work in June

- minimum qualification is A level or diploma

- experience teaching with special needs has added advantages

We are seeking a dedicated learning partner to join our global support team. The ideal candidate will be responsible for enhancing the skills of our product specialists and technical account managers, with a focus on improving soft skills and reducing escalations.Key Responsibilities:

1. Skill Development: Develop and implement training programs aimed at enhancing soft skills, problem solving, customer centricity, and behavioral aspects.
2. Escalation Reduction: Identify common causes for escalations and design strategies to reduce them through effective learning interventions.
3. Performance Tracking: Monitor and evaluate the impact of learning initiatives on the performance of product specialists and the overall efficiency of the global support team.
4. Continuous Learning: Foster a culture of continuous learning and improvement.

• Degree in Civil/Electrical/Computer Science/ Mechanical Engineering
• Must completed Degree in Yoga for Human Excellency
• Must have 5 years of experience in teaching Yoga
• Must have 5 years of work experience in Civil/Electrical/Computer Science/ Mechanical Industry
• Teaching experience in relevant Industry
• Responsible for IT-related module delivery, development, project supervision, assessment setting, and marking for full time and part-time courses
• Perform administrative and academic duties in continuing education and Skills Future initiatives such as business development support, student outreach, the launch of new courses, etc.
• Coordinate and manage programs in areas of course registration, module billing, assessment administration & reporting, course feedback, student career counseling & mentoring, etc.
• Strong knowledge of the subject areas combined with a broad subject background and ability to contribute to teaching modules in areas of Civil/Electrical/Computer Science/ Mechanical/ Engineering
• A passion and genuine interest to share knowledge and interact with learners.
• Good communication and interpersonal skills

A. Conduct training for AWSHS(GT) or Apply Workplace Safety and Health in Shipyard (General Trade)

1. Full ACTA OR ACLP

2. Advanced Certificate in Workplace Safety and Health OR WSHO License

3. Code of Ethics for WSH trainers

4. 5 years of experience in supervisor/safety personnel in the marine industry

5. Minimum of 5 years experience in shipyard safety management with a focus on General Trade

6. Must have completed Shipyard Safety Certificate

7. Conduct regular safety inspections and audits to identify potential hazards and ensure adherence to safety protocols

8. Familiarity with shipyard processes, equipment, and materials

9. Can start immediately