Total 201 Finance / Banking / Insurance job vacancies in Norwich, NR9 3AP

An exciting opportunity has arisen to support our innovative team in the next phase of its development. We are looking for Senior Assistant Practitioners – Mental Health (band 5) to join our BANK. To help support the substantive team, with the day-to-day advice and signposting of referrals made to the service and the increased volume of referrals we are receiving.

The Advice, Support and Access service launched 6 months ago and provides a single point of referral for mental health support for the Norfolk and Waveney region for children and young people aged 0 up to 25 years.

The Mental Health access team works within the wider offer of the Just One Number service, a single point of access for the Health Child Service and the Speech and Language Therapy, this provides us with a huge array of expertise and a proven track record of providing excellent and timely interventions, our work is underpinned by Just One Norfolk web site, our evidence based digital support and resources.

We are looking to cover 8am until 6pm (shifts are 8am-4pm and 10am-6pm) Monday to Friday, shifts will be allocated as the demand of service dictates.



Our aim is to find the right support, the right resources and the right services for our young people.

This offers the right candidate an opportunity to hone skills in the triage of mental health referrals, explore and link with other statutory and non-statutory services, help to identify advice and guidance for young people and their parents and work with a dedicated dynamic and supportive team. We are looking for individuals with experience of working within Mental Health services and with children/ young people’s mental health.

The post holder will be a registered Practitioner and provide clinical expertise to allow the review, information gathering and triaging of mental health referrals for children, adolescents, and young people (0-25) within Norfolk and Waveney at the Single Point of Access – Just One Number (JON). They will also provide advice, guidance, and support to people with mental health care needs via telephone and other forms of digital technology.

Please note that should we receive a high number of applications, we reserve the right to close the advert earlier than advertised.

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There’s one reason why our services are outstanding – and that’s our amazing staff - who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

To have clinical expertise in the mental and emotional health needs of children, young people, and their families, (covering 0-25 years of age) and be able to elicit information from professionals, carers and young people to support full assessments via telephone or video call which enable timely clinical decisions to be made.

To work effectively with other members of the skill mix team within JON, attending and supporting teaching and clinical supervision in order to develop needs-led, evidence-based care that supports local and national priorities and policies as well as relevant clinical guidelines."

To have a robust understanding of local emotional health provision and be able to give children, young people and their families and referrers appropriate advice and guidance and as needed make appropriate referrals and support colleagues to make referrals to the appropriate service.

To have knowledge of child and young people’s mental health needs and local services. This will involve information gathering, assessment (including risk assessment) and care planning, with children, young people, parents, teachers and being an active link for other stakeholders such as schools, GPs, mental health, and voluntary sector organisations.

To develop skills and confidence to support colleagues within Just One Number, especially in understanding of current mental health need, risk and care planning.

To develop skills to contribute to production and maintenance of digital resources on Just One Norfolk and promotion of these within JON and with other stakeholders – allowing the identification of appropriate use of self-help material and understanding when further clinical assessment is indicated.


This advert closes on Tuesday 26 Nov 2024

Proud member of the Disability Confident employer scheme

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.




The Jenny Lind Children’s Hospital, NNUH, is seeking one substantive 10PA consultant in paediatric respiratory medicine. The successful appointee will help shape the developments of this well-established unit and support the East of England CF network and regional respiratory services. Thepost comprises of 10PA of which 1.5 SPA and 8PAs of clinical work.The clinical work will include specialized cystic fibrosis and respiratory work.

We encourage applicants who have completed their national sub-speciality grid/ SPIN/equivalent training in paediatric respiratory medicine.

The successful applicant will work with colleagues in paediatric respiratory medicine, paediatric medicine, surgery, and neonatology to provide respiratory support to inpatients and outpatients in the Jenny Lind Children Hospital. They will collaborate with colleagues at CUH to develop closer clinical, research and training links, as lead centres within the regional Paediatric Respiratory and Cystic Fibrosis services. NNUH is a recognised specialist centre for Cystic Fibrosis.

The Acute paediatrics and paediatric medicine on-call are delivered by a team of consultants working across children’s emergency department, children’s assessment unit and inpatient wards.



Please refer to the job description for details of main duties




Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Please refer to the ‘Job Description’ link for the full specification of responsibilities and requirements for this post.


This advert closes on Tuesday 31 Dec 2024

As a GPHC registered pharmacy technician with Practice Plus Group you will become an integral member of pharmacy team, as well as a valued member of the multidisciplinary clinical healthcare team. You will; Provide outstanding quality based patient centred care to our patients seeking out, listening to and acting on their feedback so that care is personalised and informed by what matters to them. Focusing on providing a safe and secure medicines management service, ensuring patient medical records are maintained to the agreed standard at all times and ensuring standard operating procedures are followed to a high and orderly standard. Deliver non-judgmental care within the scope of professional standards. Involving anything from the timely administration of medicines through to analysing cost effective prescribing as defined through our unique health in justice medicines policy. You will make a real difference by working as a key member of a multidisciplinary team of healthcare professionals. Inspire excellence by forging strong links within our teams, our partners and stakeholders and providing a service that people can trust, feel safe within and feel proud of. Work together to make a difference to all the people we support, and make Practice Plus Group, a place where each of us feels appreciated, challenged and supported to do our best work fulfilling the lives of others. Promote best practice, evidence based care and continuous quality improvement embedding a culture of shared learning. Communicate complex or sensitive information whilst demonstrating empathy and understanding to patients. Share information relating to pharmaceutical products, medicines optimisation, drug regimes, medicines legislation and general health education so that the multidisciplinary healthcare team are appropriately informed

A Vacancy at Norfolk Community Health and Care NHS Trust.


Full time post working Monday to Friday, 08:00 - 16:00. Excluding bank holidays.

This job role is to provide comprehensive and pro-active administrative support; ensuring that all administrative processes and tasks are undertaken efficiently, effectively and to a high standard, contributing to the smooth running of Single Point of Referral for Childrens Services.

This role will involve being multiskilled various administration services that are supported by Single Point of Referral, ensuring that all services are supported during the operating time.

This role offers you the opportunity to make a difference to the patient's journey, within the many services that this team support.
• Answer inbound calls from patients and clinical members of staff
• Add patient referrals onto SystmOne
• Call patients to book appointments into various clinics
• Offer admin support to various services
• Waiting list management
• Creating and posting letters to those involved in patient care
• Offering a high standard of support to all patients

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.
• Good benefits package including a minimum 27 days annual leave, plus Bank Holidays which increases after 5 years and 10 years to a maximum of 33.
• Opportunity to join the NHS pension scheme.
• Wellbeing support (gyms, free eyesight test, cycle to work scheme, staff physio service and wellbeing resources).
• Supportive, positive culture that is well led, with regular supervision.
• Comprehensive in house and external training programmes available.
• Gain experience and learning whilst making a difference and working for one of the world’s biggest brands - the NHS.
• Agile working policy, allowing up to two days working from home once trained.
• Discounted bus travel with First Commuting Travel Club.

Main Duties & Responsibilities

To receive and process referrals forthe following Childrens Services:Community Paediatricians, The Neurodevelopmental Service (NDS), The Key Worker Service, Children’s Occupational Therapy, Childrens Community Nursing, and Starfish Children’s LD CAMHS. To liaise with health professionals to triageand to be the first point of contact for any queries relating to new referrals.






Using a range of software programmes includingSystmOne, Microsoft Word and Excel to produce,maintainand distributetriage letterswhich may include medical terminology and deal with matters of a complex and/or distressing nature.






To employ effective waiting list management for appointment booking


This will include

• booking of appointments from waiting lists

• resolving appointment conflicts

• issuing appointment letters/texts

• using cloud booking to ensure there is room availability

• booking interpreters to support these appointments and arrange translation of documentsas and whenrequired

• managingclinician ledgers and beingaware of clinician’s annual leave






To independently manage, undertake and prioritise a variety of Single Point of Referral Office administrative and clerical duties and undertake other general office duties which follow standard processes with the occasional need to deviate. These include:

• photocopying, scanning, emailing, distributing,filingand organising letters,reportsand other documents.

• researchingappropriate websites,downloadingand circulating documents, asrequested.

• toanticipateand assess problems or issues, showing initiative and exercising independent judgement in resolving or actioning them.

• identifyand report areas within working processes and procedures that could improve service delivery.

• being multiskilled across the services that are supported bythe Single Point of Referral office.






To handle telephone calls into the service from members of the public and health professionals confidently and appropriately, regularly providing and receiving complex and sensitive information, takingaccuratemessagesand ensuring these are passed on to the relevant personin a timely manner.






To build effective working relationships with the Consultant Paediatricians, Paediatric Registrars, ADHD NursingTeamand other colleagues who are supported by the Single Point of Referral Office.






To communicate professionally and effectively with colleagues,stakeholdersand service users at all levels, providing clear information and guidance, exercising tact and judgement in dealing with and resolving enquiries, takingaccuratemessagesand ensuring these are actioned and/or passed to the relevant personin a timely manner.






Toprovide and receive contentious or sensitive information about difficult or complex matters and to respect confidentiality at all times. To exercise tact and diplomacy when communicating information to patients which may be distressing to the receiver or where there may be barriers to understanding.






To support The Childrens Single Point of Referral Coordinator and/or the Admin Team Lead tocreate and design administrative processesand regularly review to ensure they meet the needs of the organisation and the patient.






To be committed to working within a changing environment, responding positively to new demands and changes. To be an active team member recognising potential problems, escalating these and any constructive ideas for improvement on to The Childrens Single Point of Referral Coordinator and/or the Admin Team Lead.






To provide training and support to colleagues including new starters, temporary staff and apprentices whenrequiredas directed by The Childrens Single Point of Referral Coordinator and/or the Admin Team Lead.






Tobe responsible forthe efficient use of office equipment and supplies, monitoring andmaintainingstock levels,requisitioningand receipting goods and services on the NHS procurement system,PowerGateand carrying out research into goods and services asrequired.






To report maintenance, cleaning, health and safety and other site issues in line with current procedures keeping the line manager/site managerinformed at all times. To undertake any other site and facilities duties asrequested.






Provide cover for the team and other departments, including reception, during periods of absence, as directed. This may require travelling to other sites.






It is the post holder’s responsibility to ensure that they have undertaken all mandatory training, in line with Trust policies and procedures.






Tomonitorand report their sickness absence and annual leave.






To attend relevant meetings.These may be virtual or in person. This may require travelling to other sites.







This advert closes on Tuesday 26 Nov 2024

Proud member of the Disability Confident employer scheme

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.


This a new full-time substantive appointment in response to service requirements. The post joins three glaucoma consultants, a consultant optometrist, five specialist nurses, a glaucoma fellow and a glaucoma resident doctor to deliver the glaucoma service at the Department of Ophthalmology, Norfolk and Norwich University Hospital NHS Foundation Trust. The job may also require travel to Cromer Hospital.

A candidate who is unable for personal reasons to undertake the duties of a whole-time post will receive equal consideration. If such a candidate is appointed the job content will be modified as appropriate in consultation with consultant colleagues and local management.

We welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities will be offered an interview providing they meet the minimum criteria for the post. The Trust operates job share and flexible working.

The post joins three glaucoma consultants, a consultant optometrist, five specialist nurses, a glaucoma fellow and a glaucoma resident doctor to deliver the glaucoma service at the Department of Ophthalmology, Norfolk and Norwich University Hospital NHS Foundation Trust. The job may also require travel to Cromer Hospital. The appointment is to the Trust: not to specific hospitals. The majority of work will be outpatient based. The appointee will be expected to manage glaucoma patients in clinic and perform glaucoma laser procedures. Clinics will be a mix of face-to-face and virtual review clinics.

Support will be provided by the three glaucoma consultants. The standard full time job plan will consist of 10 programmed activities of which up to 2.5 will typically be SPAs. The Trust will initially allocate 1.5 SPAs for appraisals, CPD, mandatory training, job planning etc. A further 1 SPA may be allocated for formal audit, formal research and formal undergraduate and post-graduate education activity and supervision. The appointee will be expected to participate in the non-resident 1:8 on call (second tier). Consideration of time off in lieu (e.g. for unscheduled working) will be made if appropriate.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics



Please see the attached Job Description for the full details of the post and the person specification.

Full GMC with licence to practise required on application.




This advert closes on Monday 2 Dec 2024

Are you a friendly, enthusiastic and looking for a role where you can make a difference?

We have an exciting opportunity for you to join our Human Resource department at Norfolk Community Health and Care NHS Trust. This is an excellent opportunity to gain valuable Human Resources and recruitment experience within our supportive and friendly team. As part of this role you will have the opportunity to gain experience in providing HR support to managers and employees of the Trust whilst maintaining electronic staff records, training and competency administration within our organisation that has been rated Outstanding by CQC.

On completion of your Apprenticeship, you will have achieved a Level 2 NVQ qualification in Customer Service. Whilst you are working towards this, you will receive excellent support from the immediate team and NVQ assessors.

We will also offer you 27 days holiday, plus bank holidays, and access to exclusive NHS Discounts on high street stores and food retailers.

As a member of our team, you will assist in the day-to-day operational activities, which will involve liaising with members of staff across the organisation, external organisations and members of the public, you will:
• Gain knowledge of the HR Department
• Be responsible for supporting a range of HR projects and initiatives
• Provide administration support to the HR Service Support Team

You will be helping to provide a first class customer focused HR Service, that will have a positive impact on the delivery of healthcare.

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Please note that there is an eligibility criteria for government funded Apprenticeship schemes that applies and therefore applicants must be aged 16 or over and have been resident in the UK/EU for the last three years.

If you are aged 16-30 and not currently in education, employment or training, our colleagues at the Norfolk and Waveney Integrated Care Board (supported by the Princes Trust), can provide application and interview coaching. To request this support please contactNWICB.Careers@nhs.net

Please see the attached Job description and Person Specification uploaded to this vacancy which gives a detailed explanation to the requirements and responsibilities of this role.


This advert closes on Sunday 24 Nov 2024

Proud member of the Disability Confident employer scheme

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.


An exciting opportunity has arisen to become a part of the Obstetrics and Gynaecology waiting list team. We are looking for a full-time waiting list C-Section waiting list Ordinator with a cross cover for Gynaecology and Gynaecology Oncology. This is permanent contract working within a small team that is managed by our Senior Waiting List Co-Ordinator/Team Leader.

You will need to be a conscientious and enthusiastic team player, with excellent organizational and communication skills. You will have a good understanding of the 18-week RTT pathways, the Patient Access Policy and be trained in PAS. You will need to be able to demonstrate a clear understanding of patient confidentiality.

The post holder will provide waiting list management for the Obstetrics C-Section waiting list. This role relies on close working relationships with patients, consultants, secretaires, receptionist, the management team, and theatre teams.

Main job role responsibilities –
• Arranging patients C-Section dates
• Managing C-Section requests on ICE
• Managing and actioning the Elective Procedure inbox
• Arranging patient inductions on Cley
• Attending and presenting issues at the C-Section escalation meeting weekly
• Working with our Obstetrics secretaries
• Handling patients queries via telephone and email
• Liaise with ward and theatre staff
• Use PAS to book patients TCI’s
• Ensuring the Elective CS Booking system is correct with planned patients coming in and correct information added.
• Adding all Elective C-Sections on Orsos



Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
• Undertake responsibility for waiting lists ensuring compliance with local and national target / policies and ensuring relevant documentation is sent to patients and information entered on to the appropriate IT Systems.
• To have a comprehensive knowledge and good understanding of Patient Access Policy to always work in line with Trust and National policies, procedures and targets on real time data entry and confidentiality
• Good working knowledge of PAS and the ability to undertake RTT recording as appropriate. Record all relevant information to Trust guidelines in line with Information Governance and policies.
• To implement booked admission protocols and procedures for Women & Children’s Services; this will involve mutually agreeing a booked date for patients attending the unit. To initiate action regarding cancellation.
• To oversee daily operating lists, ensuring they are full and accordingly meet the demands of the consultants and the Unit.
• Close liaison with the medical secretarial staff to ensure accurate updating of information.
• Compile the departmental theatre lists, and assign patient confirmation times.
• Ensure that the relevant documentation required by the unit about the patients is kept in an efficient and accessible manner.
• To verify and record all patients details on the patient management system in use within the unit (including waiting list card details) as required
• Ensure all urgent referrals are dealt with in accordance with Patient Access policy

Please see the attached job description for full details.

Please note that this advertised position, which is part of occupation code 4131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.


This advert closes on Sunday 17 Nov 2024

An exciting opportunity has arisen to join the Norwich Community Phlebotomy team, within the “Outstanding” Norfolk Community Health and Care. The position is for a highly motivated Community Technician, dedicated to providing high standards of clinical intervention including venepuncture, capillary sampling, observations and ECG's. This will be for patients in their own homes, care homes, the travelling community, community hospitals and/or in clinics. This will provide support in the delivery of the community service to patients within the community.

The working pattern will be Monday to Friday, 08:00 - 16:00.

You should have proficient competencies and evidence-based knowledge in the above skills, as well as experience of interacting with patients and working with other professionals with in the community health services.

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded this title.
• Collection of blood samples from patients in accordance with agreed procedures.
• To ensure samples taken from patients are correctly identified by using the labels provided on the ICE forms, or clearly writing on the label in line with requesting services guidelines as appropriate.
• To ensure any capillary blood sampling for International Normalized Ratio (INR) is carried out in accordance with Norfolk Community Health & Care Standard Operating Procedures.
• To ensure that where blood samples need to be sent off for analysis they are delivered to the nearest site in time for that day’s collection.
• To take temperature, pulse and blood pressure readings in accordance with agreed procedures.
• To take electrocardiogram (ECG) readings in accordance with agreed procedures.
• Order and restock stores for the community nursing team.
• To report any concerns with regard to patients or colleagues to the Senior Registered Nurse for that area.
• To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
• Establishing good working relationships with all Trust staff.
• To print off own blood requests using the ICE system.


This advert closes on Thursday 21 Nov 2024

Proud member of the Disability Confident employer scheme

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.


This post presents an exciting opportunity to be part of an excellent team working in a busy modern teaching hospital laboratory. The department has a workload of around 65 000 surgical requests per year and covers a wide range of routine and specialised services.

This is an excellent opportunity to work within a committed team of office, laboratory and Consultant Pathologist staff. The department encourages active professional development and further educational activities. The service is expanding Biomedical Scientist advanced dissection and Biomedical Scientist reporting roles. The service is also currently developing digital pathology reporting, and is progressing towards full digital reporting. We also use CEREBRO specimen tracking system.

If you do not meet the full criteria for the band 6 job role, we will also consider applications from candidates at IBMS registered practitioner level or equivalent, who are working towards the IBMS specialist diploma (Histopathology) or have the necessary experience to be able to work towards completing this qualification. If in a progressional post, you would also need to meet the other essential qualifications and other essential requirements for the band 6 job description. If this applies, you would start in a band 5 role, until all of the band 6 essential qualification criteria is met. This will be expected to be completed within an agreed timeframe.





The Post holder will play a key role in the following areas:

· Work as a specialist BMS in the immunohistochemistry/Molecular diagnostics/Main Lab services.

· Carry out a range of specialised practical histology methodologies in the immunocytochemistry, molecular pathology, and section cutting services.

· Carry out Mohs frozen sections.

· Support band 7 staff, including staff/workload supervision, staff training, quality control and EQA.

· Carry out audits and appraisals.

· Support staff CPD.

Full time: 37.5hrs per week

Interview dates: 3rd and 5th December 2024

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Supervisory Responsibilities:

1. Take charge of a specified area of work, including the Main laboratory and immunocytochemistry laboratory as required, supervise non-state registered staff and other BMS staff, and deputise for Band 7 section leaders when necessary

2. Implement policies in specialised areas and propose changes that will improve and develop the service for users inside and outside the Trust

3. To assist in the development and maintenance of standards as necessary for continuing CPA accreditation

4. To carry out and document PDR plans with selected groups of staff

Clinical and Technical Responsibilities:

1. Communicates complex clinical technical service related information, to colleagues, managers, consultants, nurses, other health care colleagues and patient carers

2. Participates in departmental meetings and contributes to effective communication within the department

3. Answers telephone inquiries from pathology users and patient carers and provide information that is highly complex about methodologies and service requirements

4. Explains/discusses results of technical procedures with medical and BMS staff. Suggest alternative techniques as appropriate

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.


This advert closes on Sunday 17 Nov 2024

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.


This is a substantive appointment to a new Specialty Doctor position within Older People’s Medicine department (OPM). This post is in Geriatric medicine working in acute geriatric medicine inpatients and outpatients covering a broad range of subspecialties within the care of the older person including ortho-geriatrics, dementia, delirium and acute illness. The Norfolk and Norwich University Hospital is recruiting Doctors with a passion for caring for Older People.

You’ll need to share our passion for innovation in the way we treat Older People and our caring nature: Our recent Friends and Family Test showed 97% of patients would recommend us to a family member. Above all, you’ll be able to demonstrate the skillset and mindset that matches our ambition to set the gold standard for the care of Older People.

A bright and modern facility, set just outside the vibrant city of Norwich, our hospital is an exciting and interesting place where highly talented individuals are driving forward innovation to improve our performance and the quality of care our patients receive. We are situated close to major transport links, including an international airport, and are near to beautiful countryside and stunning coastline.
1. Work across the OPM wards and may be asked to cover OPM admissions to AMU.
2. Ensure patients are assessed and reviewed on the OPM wards, which may be part of the consultant ward round or may be an individual ward round.
3. Communicate with patients’ relatives.
4. Supervise more junior medical colleagues.
5. Keep accurate patient records as required; these must be dated, timed and signed off appropriately and be easily identifiable.
6. Produce timely discharge letters, with accurate and comprehensive diagnoses, and supervise their production by more junior colleagues.
7. Participate in the management of occasional emergencies and in unforeseen circumstances at the request of an appropriate Consultant.
8. Agree to read and follow medical guidelines and policies.
9. Take part in Clinical Governance activity, including Clinical Audit
10. Attend training and education sessions, regularly in the department.

OPED:Our continued work on Frailty identification and intervention has seen a significant redesign of our services; this led in 2017 to the creation of a dedicated Older Peoples ED (OPED).



This service is situated within the emergency department’s footprint. The focus of the service is to identify Frailty and expedite tailored expert intervention between the hours of 8am and 6pm, seven days a week. OPED consists of a four trollied bay and 2 side rooms where patients are assessed by the team. The daily team consists of specialty doctors, ACPs and a consultant geriatrician working in conjunction with the Early intervention team which consists of a physio/occupational therapist. The team also reviews those patients in other parts of the emergency department including resus. Patients if requiring admission are triaged appropriate depending on working diagnosis

Acutely unwell older patients are selected for OPM while in the Acute Medical Unit (AMU), using a locally developed system of triage which is a hybrid of age-related and needs-related systems. The age cut-offs vary according to the presentation of the patient. Approximately43%of acute medical emergencies are triaged to OPM by the current criteria.



All OPM acute inpatients are accommodated on a single site in the 1000 bedded Norfolk and Norwich University Hospital. There are 5 OPM wards of approximately 36 beds, with nearly 3 consultants for each ward



Please read the attached job description for details responsibilities and comprehensive details about our hospital


This advert closes on Thursday 5 Dec 2024

The Digital Services department has a culture of service improvement where an agile and responsive Digital Service function holds a mature dialogue as a partner with internal and external stakeholders. The department enables an organisation where staff have the right information tools to do their roles, and where staff are empowered as information citizens in a connected community.

The Digital Services function supports all internal, clinical and corporate needs as well as a number of external service customers within Norfolk which is led by a Head of Digital Services with four teams (Customer Services, Infrastructure Services, SystmOne IT and Security & Change).

Customer Services comprises of a Service Desk team which provide first line technical support, acting as a single point of query into the organisation and a Desktop team which covers a geographical spread of 3,300 miles. The SystmOne IT team, the Infrastructure team and Security and Change team provide second and third line expertise in functional areas.

This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting clinical and corporate staff both face to face and over the telephone. Supporting Windows 10, Office 365 and a number of internal applications.

To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems.


Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Main Duties & Responsibilities
1. Providing a single point of contact for IT related incidents, requests for service and queries which range in complexity for both clinical and corporate customers
2. Work as a part of the Service Desk function by working as an effective interface between the business and support teams
3. Supporting over 3000 customers, 3000 technical hardware and providing a first time fix for approximately 2250 calls a month
4. Detecting, recording, classifying, prioritising all IT incidents and tasks
5. Recording all IT Incidents and Requests for Service, ensuring all relevant details are captured in line with Service Desk standards
6. Classify calls accurately with the information provided and prioritise in line with the Service Level Agreement
7. Responsible for maintaining data quality\integrity of the Digital Services call management system
8. Investigate and diagnose incidents by providing first line telephony support, gathering and analysing information to identify and resolve a range of technical incidents such as hardware, software, application and network incidents with the objective of restoring normal service as quickly as possible
9. Resolve or provide identified work around solutions to customer queries / incidents or assign to the correct specialised team within Digital Services
10. Provide technical advice and training for “how to” queries from customers
11. Monitoring and tracking incidents, escalating where necessary hieratical or functionally
12. Support the planning of requests for service tasks outside peak demand times however ensuring the request is completed within the Digital Services service level agreement
13. Liaising with third party suppliers to resolve faults or provide identified work around solutions on tailored or National systems
14. Installing and configuring desktop software
15. Administering IT accounts and system privileges in accordance with the security policy
16. Contribute to creating Service Desk process maps\ procedures and assist in keeping documentation up to date
17. Responsible for the safe use of IT equipment, software installs, configuration and maintenance
18. Other Service Desk activities, as directed, to continuously improve service and strive for best practice
19. Provide a professional and customer-focused service through the life cycle of each call, manage customer expectations by keeping customers informed of progress and explain technical resolutions\ workarounds in a language that suits the customers technical understanding
20. Provide peer training within the Service Desk team to ensure a multi-skilled team and effective knowledge transfer
21. Presenting a positive image of Digital Services at all times and comply with all Corporate Policy


This advert closes on Thursday 7 Nov 2024

Proud member of the Disability Confident employer scheme

The Project Management Office (PMO) within the Transformation directorate at NNUH has embedded a rhythm of continuous improvement at the Trust, through inclusive engagement and systematic review of projects with divisional clinical, operational, financial, and strategic management colleagues.

The PMO has an important corporate assurance and reporting function at the Trust, facilitating governance to support the effective delivery of prioritized divisional and cross divisional projects, and the efficient progression of schemes on the assurance pathway, through financial due diligence, patient safety, and clinical quality approval gateways.

Full time: 37.5 hours per week

Interview date: 19th November 2024

The PMO Project Manager plays a crucial role maintaining the Trusts financial sustainability and ultimately, supports the ongoing provision of high quality services for patients. The post holder will have responsibility for engaging and supporting the efficient work up and delivery of divisional and cross divisional projects, ensuring that all projects are underpinned by a robust evidence base through appropriate benchmarking and data capture.

The role will also involve high quality benefits tracking and providing accurate reporting outputs into a range of governance forums. The successful candidate will therefore require NHS PMO experience, together with advanced MS Excel skills and a high level competence and familiarity using other MS software products, including Word and Powerpoint.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

The key functions of the PMO include:
• Monitor, drive and challenge the delivery of the BAU CIP and STRAT programmes of work.
• Establish and maintain strong governance, processes and standardised documentation for all projects and programmes.
• Formally review and challenge project documentation and outcomes
• Capture lessons learnt from previous projects to develop and build organisational knowledge and experience.
• Provide progress reports against planned delivery, performance metrics and agreed milestones to all key stakeholders (internal and external).

The PMO aspires to become a Centre of Excellence in supporting staff in developing and delivering sustainable financial and clinical quality improvements through the availability of resources and standardised governance processes throughout the organisation.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.


This advert closes on Wednesday 13 Nov 2024

This post is available due to the internal promotion of the existing post holder.



The post holder will be reporting to the Service Desk Manager. The post holder will provide ‘first line’ technical support to the Trusts IT users, located across all sites:
• Ensures IM&T information is processed in accordance with policies & procedures.
• Investigates enquiries and queries from users, and provides assistance and advice as required.
• May develop or adapt software/web pages/information reports or install/maintain a range of hardware and software, or assist in the analysis/interpretation of datasets or provide training.
1. Responsible for monitoring the forward schedule of change to keep up to date with planned infrastructure outages.
2. Ensure compliance with Health & Safety obligations within own spheres of responsibility.
3. To be aware of, and to adhere to, all Trust policies and procedures.
4. Within own sphere of responsibility, ensure the Service Desk (first line support) achieves targets (eg Service Level Agreements) defined by Service Desk Manager.
5. Analyse data to create reports to highlight any service level exceptions to the Service Desk Manager.
6. Is required to manipulate data to provide regular management reports using the Trust’s IM&T Service Management Tools.
7. Under the guidance of the Service Desk Manager send trust wide communications when and where necessary to communicate outages and scheduled work to other IT staff.
8. Responsible for the development and maintenance of their own Personal Development Plans (PDP). To ensure that the appraisal meetings be conducted at fixed, regular intervals in coordination with their line manager.
9. Coordinate major incidents to ensure that all relevant parties are kept up to date.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Monday 18 Nov 2024

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.


Junior Clinical Fellow, Stroke Services

This is a full time fixed term post for 9 months (until August 2025) appointment to a Junior Clinical Fellow (STR3+ Equivalent) within the Stroke Service.

A candidate who is unable for personal reasons to undertake the duties of a whole-time post will receive equal consideration. If such a candidate is appointed the job content will be modified as appropriate in consultation with consultant colleagues and local management.

We welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities will be offered an interview providing they meet the minimum criteria for the post. The Trust operates job share and flexible working.

The post will be based at the Norfolk and Norwich University Hospital NHS Foundation Trust and Norwich Community Hospital Trust. Features of the Stroke Service:
• High volume service – upto 1200 strokes per year, 1000+ people assessed in the rapid access TIA Clinic
• Active stroke thrombolysis service 24/7
• TIA clinics providing same day service to most patients
• Stroke Rehabilitation
• Academic Department – Active participation in multi-centre + local studies. Excellent opportunity to become involved in research and clinical audits.
• Members of Consultant Staff include Dr Nav Shinh (Clinical Lead), Dr Kneale Metcalf, Dr Chit Hmu, Dr Rajesh Rajakunjaram, Dr Paddy Sutton and Dr Abdel Rahman Saleh and Dr Muhammad Rafiq. The Neurology Consultants also jointly run the TIA clinic.
• Active participation in the regional stroke teleconference held monthly
• Excellent supporting Radiology, Vascular Studies, Vascular Surgery

The Norfolk & Norwich University Hospital NHS Foundation Trust (NNUH) is one of the busiest teaching trusts in England. We serve over 900,000 people across Norfolk, North Suffolk and surrounding areas for specialist services. In 2016/17 our 7,500 members of staff delivered 816,000 outpatient appointments, 90,000 day cases and 90,000 inpatient admissions from our two hospitals.
• The Norfolk and Norwich University Hospital is located on the Norwich Research Park and serves the population of Norfolk and Norfolk Suffolk and further afield for specialist services. It opened in 2001 and is a 1,200 bed teaching hospital with state-of-the-art facilities. We provide a wide range of secondary and tertiary services, including Accident and Emergency. The trust will be commemorating 250years of a hospital in Norwich in 2021.
• Cromer and District Hospital is located in Cromer on the North Norfolk coast and serves the North Norfolk population. It was redeveloped in 2012 to replace the 1930s-founded hospital. We provide a wide range of consultant-led outpatient services, day case operations and a Minor Injuries Unit (MIU). The trust is commemorating 150 years of a hospital in Cromer in 2017/18.

Our vision is to ‘provide every patient with the care we want for those we love the most’,Our PRIDE values support our vision and guide the behaviour of everything we do.



For a detailed job description with main duties for this junior Clinical Fellow post please read the attached job description


This advert closes on Thursday 7 Nov 2024

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.