Total 83 Information Technology job vacancies in Edinburgh, EH12 8NH

Job Description

Children, Education and Justice Services

ICT Technician - fixed term until 09/08/2026
Trinity Academy

Salary: £26,788- £30,751 (pro rata for part time and sessional)
Hours: 30 per week, 39 weeks sessional

Trinity Academy is a real community school with a big heart, a wonderful sense of tradition and a keen eye to the future. Our commitment for every single student is to build a culture that aligns with our vision and values, through which we work tirelessly to support every young person to thrive. With school values of Respect, Inclusion and Ambition, we can demonstrate well our commitment to both excellence and equity in our approaches to supporting the children and families that we serve.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

We are looking for two TDs to join our Hydrology Team in Edinburgh and Leeds

RPS projects are all around you. We define, design and manage projects that create shared value to a complex, urbanising and resource-scarce world. Our people are our success. We need people who share our passion on solving the problems that matter. With us, you’ll find work that is challenging and rewarding, and you’ll be supported every step of the way.

You will currently be holding a leadership role for a hydrology team in a consultancy company.

Key responsibilities:

• Undertake and complete drainage strategies from conceptual stage to detailed design stage;
• Provide leadership in the areas of water quality sewage management and consenting.
• Undertake consultations with Local Planning Authorities (LPA), Lead Local Flood Authorities (LLFA) and other Stakeholders including Water Companies and Regulators;
• Undertake site walkovers and other technical and departmental duties associated with the role;
• Provide support in completing Flood Risk Assessments and ES Chapters;
• Support in bid preparation and fee proposals;
• Research and business development of potential new clients;
• Attendance at client and regulatory meetings;
• Keep up to date with drainage design trends, customer awareness and design techniques;
• Contribute to the development and mentoring of junior staff and the continual improvement of the Drainage team design and modelling capability;

What’s in it for you?

We will provide you with a competitive salary, opportunities to invest and many other benefits including: 25 days holiday + bank holidays, Option to purchase up to 5 extra days per year, Company pension scheme, Group Disability Scheme, Share Incentive Scheme, Life Assurance, Cycle to Work Scheme, Health Screening, Employee Assistance Programme (including numerous wellbeing initiatives and mental health support), Dental Cover, Professional Memberships and access to BenefitHub offering discounts, cash back offers and rewards.

We’re an accredited training provider – from entry level to master’s degree level professional qualifications in leadership & management and executive coaching & mentoring, we support learning and development for everyone.

A personal development plan and a transparent career pathway puts you in the driving seat of your career and you’ll be supported as far as you want to go.

We encourage and value different ideas, perspectives, and styles of thinking. We need a mix of experiences and skills to develop the most innovative ideas. We respect one another and recognise the potential and contribution of everyone. You’ll be joining a diverse community and a company that puts its people first and prioritises their wellbeing.

We understand the need to work flexibly, with agile offices and hybrid working offered as standard, we’re happy to talk about flexible working. This is a workplace that works for you.

A career here is far from ordinary. Here you’re not a number, you’re part of the solution.

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Teacher of Health and Food Technology
Drummond Community High School

Salary: £32,217 - £48,516
Hours: 35 per week

Drummond Community High School is a fully comprehensive, non-denominational secondary school based in Edinburgh city centre. We have a growing school roll. We pride ourselves on Nurturing Big Ambitions and this school vision permeates every aspect of our diverse and inclusive school community. Our pathways of support are designed to ensure that every young person develops their academic potential, talents, interests and abilities and we offer a wide range of opportunities across the curriculum from S1 to S6 to prepare learners for their future positive destination.

The school is located very close to the centre of Edinburgh, with some parking however also excellent transport links via tram, bus and train, to all areas of the city and surrounding areas.

Special requirements - The teacher will have relevant experience in the secondary sector. A sound knowledge of current national curricular developments and teaching and learning theory and practice and willingness to keep abreast of such developments and theory will be required. Evidence of a clear ability to implement and evaluate such methodology will also be of critical importance. The teacher must be able to demonstrate an ability to create, motivate and work effectively within a team and organise workload to meet deadlines. Good communication and presentation skills and a commitment to supporting appropriate pupil progress are essential to this post.

The teacher should demonstrate: • proven ability to form good relationships with pupils, parents, staff and the wider community • enthusiasm, energy, commitment, initiative, optimism, and flexibility • an empathy with pupils • a commitment to personal development

Salaries will be in accordance with the Scheme of Salaries and Conditions of Service for Teaching Staff in School Education.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Your new company and role

This role is with a managed service provider, who are currently working with a major finance sector client based in Edinburgh. They require a hardware break-fix engineer to assist them on a 10-month contract initially.Pending necessary vetting, this role should take you from October 2024 through to August 2025.You should have no issues with travel, and have a valid driver's license, due to required travel a few times per year for audits.

Role responsibilities

• Hardware break-fix supported servers (few left in the field)
• All tasks and support tickets raised and managed in Service Now
• Parts only account (order a part, and we attend to fit/fix)
• Plus, a part & mobile engineer repair account (order part and engineer - we no longer have standby or out of hours with our role)
• Servers can be investigated by HP server manager, and we use HP ILO access to check/verify issues as standard - infrequent since more servers have been virtualised to main DC sites.
• Standard hours but can be applied with flexibility (i.e. start early and finish early for distant sites so you can arrive at 8am etc. The daily shift can be 8-4 or 10-6 as the contract required 8am to 6pm coverage
• Our site knowledge and awareness is called on by both DCM team and teams/managers to assist DCM support of the remote sites in our areas - current DS team locations are South East, within M25 and North West
• Site decoms/exit, managed by our team in co-op with project managers for, all kit separated into what is to be retained by the networks team, which is then to be securely disposed of or any data holding devices (USB/HDD/etc) needs to be wiped/shredded and some equipment will be designated to be RDC recycled,
• New sites: we perform the 1st
  site audit - adding the devices, details and information into the Asset Point system. We also support DCM by adding the relevant site/TIR room signage and labels and performing power test etc.
• Service Now and email support of DCM tasks related to TIR rooms, assign rack space, report site and TIR room/cabinet data for project managers, assist and support DCM team with the remote sites we are allocated.
• 6 months planned regular audits of all IT inventory and storage in our area. That requires us to visit every 6 months to do a full audit of our sites, every TIR, wiring closet and storage area under our control.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
You'll be joining a well-established and long-standing client of Hays in Edinburgh on a permanent basis. There will be hybrid working elements so requirement for candidates to be local or nearby to Edinburgh.
Your new role
You will be responsible for:

• Running and managing daily & weekly installation processes, problem solving data errors as you go
• Liaise with stake holders and crosscheck data on the two systems, configuring data between the two
• Analyse, monitor and manage ongoing system services including back-office customer computer systems
• Analyse and monitor installed devices for correct operation, liaising with customers and field staff as required
• Occasional on-site support of technical or customer facing teams

What you'll need to succeed
Must have:

• Experience in process administration
• Ability to analyse data and identify & correct errors
• Familiar with spreadsheets and spreadsheet formulas for data analysis (Excel), competency with computer servers and SQL databases

What you'll get in return
This role is a brilliant opportunity for graduates or entry-level candidates to gain work experience in a technical role, especially within data analysis. Salary per annum will be £25,000 on a working basis of 37 hours per week, 34 days annual leave (including public holidays) and other benefits.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

TSB Bank Plc



Job Title: Technical Network Integrator


Function: CIOSalary: Competitive plus excellent benefitsLocation: Hybrid working/Flexible across our key sitesClosing Date: 30 August 2024 At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation and we’re investing in an enhanced in-house capability to deliver it – so, if you’re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking.
How you’ll make a difference As a Technical Network Integrator, you’ll be responsible for delivering great service to our customers, both internal and external, through strong technical delivery management while managing multiple stakeholders to support RTB and the CTB within Enterprise Networks and Communications.  You’ll work closely with the Network Architecture Practice and the Network Operations Team, including external suppliers across multiple technology domains. You’ll make a difference by:
- Supporting all technical Network Engineering delivery.
- Keep up to date and share other programs where Network services play a key part in delivery.
- Assess and review complex delivery programs working with Network Architecture.
- Hold regular sessions to transition change into operations to ensure all governance has been met.
- Ensure overall visibility and communications is managed well to de-risk any impact to running and maintaining our Enterprise Network services. What you’ll bring
- Strong analytical and technical delivery skills.
- Experience of managing 3rd party suppliers and internal functions.
- Proven experience working within 24/7 financial operational environment.
- Confidence to act as a technical service lead in the team and point of contact for other operational teams.
- Ability to cope in a technically complex and fast paced environment.
- Knowledge across network & security infrastructure including telephony. What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance.
- An attractive reward and myTSB benefits package, giving you more of what matters to you.
- A diverse, energising and collaborative working environment.
- A truly inclusive organisation that values difference, where everyone feels welcome and has access to equal opportunities.
- A career that’s enriching and full of opportunities.
If this sounds right up your street, come and join our team. We make things happen!

We are TSB. Life Made More

Are you an experienced commercial Maintenance Electrician looking for your next opportunity? Would you like to work for a well-renowned company which offers training and career development?

Randstad Construction & Property are working with a global Facilities Management company who are seeking an experienced, time served electrician to carry out planned and reactive electrical maintenance around Edinburgh.

Location: Edinburgh

Salary: Up to £38,000

Employment Type: Full-time, permanent, mobile

Key benefits:

• Annual leave and bank holidays
• Overtime hours available
• Van and fuel card
• Generous pension scheme
• Employee benefit schemes
• Training and development courses

Duties:

• Carrying out general tasks and electrical PPMs
• Emergency lighting testing
• Monitoring the BMS system
• Finding faults and reactive work when required
• Complying with health and safety legislation/policies
• Providing a quality service to customers and contract holders
• Participating in the call out rota

An ideal candidate will have:

• Formal Apprenticeship and formal trade qualifications in an electrical field
• A City & Guilds or equivalent in electrical installations or similar
• 18th Edition IEE Wire & Regulations
• Experience of working within FM or the building maintenance industry

An ideal candidate will be:

• A team player
• Flexible and patient
• Able to understand complex information and demonstrate attention to detail
• Able to remain calm and professional, communicating strongly
• Someone with a can-do attitude

Apply today by clicking the link!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Technical Consultant

Location: Edinburgh - Bristol

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role

In this role you will be responsible for providing technical consultancy and support to staff, external clients, and their advisers. You will be an expert in Pension and / or Life products, legislation, regulation, and provide specialist technical support on a variety of LBG, Diligenta or legislative/mandatory driven projects.

What you will be doing

• You will be a Subject Matter Expert (SME) for projects ensuring work undertaken is technically compliant and that risks are identified and raised in project risk registers.
• Addressing and resolving complex legislative, product, compliance and nonstandard process queries
• Providing technical consultancy and support to Operations in the resolution/ mitigation of risks and/ or introduction of controls e.g. closure of audit actions, compliance concerns, incidents and escalations, department specific risks / controls.
• Supporting the Business Acceptance Testing team by providing technical knowledge of product and processes whilst completing testing before every BaNCS release.
• Analysing referral trends, providing feedback and implementing improvement activity to reduce queries by initiating process changes and/ or providing technical training.

What we are looking for

• Technical Expertise - Life and/ or Pensions.
• Experience working with procedure guides either writing or reviewing.
• Compliance and legislative awareness.
• Experience with Platforms such as BaNCS.
• Effective coaching and training skills.
• Project experience

Benefits

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
• Cycle to Work Scheme & Interest free Season Ticket loans
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
• Apply to find out about our other benefits

Join us as a Software Engineer

• This is an opportunity for a driven Software Engineer to take on an exciting new career challenge
• Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority
• It’s a chance to hone your existing technical skills and advance your career

What you'll do

In your new role, you’ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions.

You’ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that're often complex, as well as liaising with other engineers, architects and business analysts across the platform.

You’ll also be:

• Producing complex and critical software rapidly and of high quality which adds value to the business
• Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning
• Collaborating to optimise our software engineering capability
• Designing, producing, testing and implementing our working code
• Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations

The skills you'll need

You’ll need a background in software engineering, software design and architecture, as well as experience of developing software in a SOA or micro-services paradigm.

You'll also have development experience in a programming language, experience of using industry recognised frameworks and development tooling, and a background of implementing programming best practice, especially around scalability, availability and performance

You’ll also need:

• Experience in Java 8+, Spring Boot, building microservices in the cloud and building efficient, fault-tolerant and scalable solutions
• Deployment and delivery of Java services on AWS, configuration of AWS infrastructure through automation tooling
• Experience in designing and building REST APIs
• Experience with design patterns and robust development in agile delivery using best practices in software development, versioning and CI/CD

Vacancy Ref: 58242

Vacancy Name: Mobile Electrical Engineer

Location: This is a field based, mobile position covering the Edinburgh region.

The postcodes the role would cover: EH.

This role is working for high street retailers & banks clients for the TS-Mobile division. The salary is based between £26,352-£41,400. The salary on offer that is made will be dependant upon the candidate`s qualifications and experience. Benefits: Pension, Life Assurance, Use of company vehicle for personal use, Employee Shares Schemes, Reward programme & Employee Assistance programme along with many other benefits & employee discounts.



As part of our growing Engineering family, we are looking for an experienced Electrician to join us as a Mobile Electrical Engineer.

This is a role that is diverse and interesting, as no two days are the same. You will be upgrading, installing systems and carrying out maintenance works, inspections and fault finding.

You will keep the clients updated with any developments, recording all activities, remedial works, inspection logs etc and ensure a high level of customer service and will need good verbal and written communication and comfortable working with IT to record your tasks and updates.

You will be Level 2 and 3 City and Guilds 2330 or NVQ Level 3 Electrical Installation. You will need either a 17th or 18th Edition. You will need to have a valid driving licence.

The ideal candidate would have a background in facilities management, mobile maintenance or construction with project work within a region.

My client, an Edinburgh based tech for good start-up, is seeking a Python & JavaScript Engineer to join their dynamic team. This innovative company leverages satellite data to monitor and combat climate change, offering an exciting opportunity to contribute to meaningful solutions.

We are looking for a seasoned engineer with experience in data and geospatial processing.

Responsibilities:

• Technical leadership and manage the software aspects of projects
• Maintain and re-factor existing codebases
• Offer training and support
• Procurement, maintenance and disposal of shared hardware and cloud infrastructure

Skills Required:

• Proficient in Python, Pandas, NumPy and ideally Flask
• React or other JavaScript frameworks
• NoSQL databases
• CI/CD pipelines
• Docker

If you are passionate about using technology to make a positive impact, we would love to hear from you!

Are you a Maintenance Electrician looking for your next opportunity? Would you like to work in a renowned company which offers up skill and training?

Randstad Construction & Property are working on behalf of a National Facilities Management company to find an experienced and collaborative Maintenance Electrician to join their team in Edinburgh. The successful candidate will be responsible for carrying out PPMs and reactive maintenance across various sites.

Location: Edinburgh (Mobile)

Salary: Competitive (up to £40,000 depending on experience)

Employment type: Full-time, permanent, Monday-Friday

Key benefits:

• Van and fuel card
• Annual holidays
• Employer pension
• (including bank holidays)
• Company sick pay
• Cycle to work scheme
• Overtime rates
• Flexible working considered

An average day will include the following:

• Carrying out general tasks and electrical PPMs
• Emergency lighting testing
• Monitoring the BMS system
• Finding faults and reactive work when required
• Complying with health and safety legislation/policies

An ideal candidate will have

• A full UK driving licence
• Formal Apprenticeship and formal trade qualification
• 18th Edition IEE Wire & Regulations
• Experience of working within FM or the building maintenance industry
• Able to demonstrate competence in the required tasks typically undertaken within building fabric, including plastering, joinery, glazing, plumbing and decorating, as identified on the fabric competency matrix

An ideal candidate will be:

• Flexible and patient
• A team player
• Able to understand complex information and demonstrate attention to detail
• Remain professional and communicate strongly
• A can-do attitude

If this sounds like you please get in touch by contacting Hannah Mitchell at Randstad C&P Newcastle

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Job Description

Children, Education and Justice Services

Teacher of Health and Food Technology
Craigroyston Community High School

Salary: £32,217 - £48,516
Hours: 35 per week

Craigroyston Community High School is a non-denominational secondary community school serving a catchment area in the northwest of Edinburgh. In the school’s catchment there are 3 associated Primary Schools; Craigroyston, Forthview and Pirniehall. The Locality is undergoing regeneration with 750 new homes being built.

The school’s catchment is in a designated area of high deprivation. Free Meal Entitlement is 40% and one quarter of our pupil body have additional support for learning requirements. Approximately 10% of our pupil cohort are LAC. The vision for the school reflects this need and a range of nurturing and inclusive measures (including a zero-exclusion approach) have been introduced to best support all young people that attend the school. We benefit from close links with a range of partners.

The curriculum rationale is to meet the needs of every young person so that when they leave school they have a portfolio of skills, experiences, qualifications, and a knowledge of the job market to ensure they enter a sustained positive destination. To that end the school strongly encourages all young people to stay on at school until the end of S6. An innovative, aspirational Senior Phase linked to employment, using vocational courses and strong college links as well as traditional subject provision ensures that every young person has a curriculum that suits their needs and ambitions.

The school is firmly committed to raising attainment and promoting achievement. The School Improvement Plan reflects local, City of Edinburgh Council and national priorities. For further information visit: https://craigroyston.wordpress.com/

Salaries will be in accordance with the Scheme of Salaries and Conditions of Service for Teaching Staff in School Education.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Head of Information, Technical and Technology Services
College of Arts, Humanities and Social Sciences / Edinburgh College of Art
UE Grade 09: £61,198 to £75,498 per annum
Open ended: permanent
Full time: 35 hours per week

The Opportunity

This is a key professional service leadership and management role in a unique and dynamic environment that brings together the academic rigor of an ancient and world-leading university with the creative and innovative excellence of one of the longest-established art schools in the UK.

ITTS brings together all aspects of Information Technology, Technology Enhanced Learning and Technical Services for learning, teaching and research. It recognises the strong interdependencies between these areas, critical to the success of Edinburgh College of Art and the Edinburgh Futures Institute.

The role will have responsibility for driving the operational delivery and strategic development and managing significant change in the School’s information, technical and technology learning and research service activities, ensuring alignment with School and University strategic priorities. The post holder is responsible and accountable for high quality, customer focussed and responsive service delivery and for further developing and sustaining a dynamic, enthusiastic and above all customer-focused team in support of information, technical and technology activities.

The job is open ended (permanent) and full-time (35 hours per week) however we are open to considering flexible working patterns and hybrid working that combines a mix of remote (within the UK) and regular weekly on-campus working.


Your skills and attributes for success:

Leadership experience working with and influencing senior management, with demonstrable ability to lead, motivate and develop staff and inspire a customer focussed and positive performance culture
Experience managing and developing a significant team and services or number of teams and services including managing teams through significant change
Demonstrable experience of developing innovative solutions and contributing to strategic planning; demonstrable experience of budget management and deployment
Strong client handling skills and customer service management (ideally using ITIL methodology)
Demonstrable understanding of the relationship between learning design and technical services provision for learning and teaching
Good knowledge of project management techniques and methodologies identified through previous experience or professional qualifications
Can demonstrate engagement at a strategic level with EDI principles, committed to working in a supportive and open environment and ability to work as a role model for inclusion and respect.

Technical Consultant

Location: Edinburgh - Bristol

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role

In this role you will be responsible for providing technical consultancy and support to staff, external clients, and their advisers. You will be an expert in Pension and / or Life products, legislation, regulation, and provide specialist technical support on a variety of LBG, Diligenta or legislative/mandatory driven projects.

What you will be doing

• You will be a Subject Matter Expert (SME) for projects ensuring work undertaken is technically compliant and that risks are identified and raised in project risk registers.
• Addressing and resolving complex legislative, product, compliance and nonstandard process queries
• Providing technical consultancy and support to Operations in the resolution/ mitigation of risks and/ or introduction of controls e.g. closure of audit actions, compliance concerns, incidents and escalations, department specific risks / controls.
• Supporting the Business Acceptance Testing team by providing technical knowledge of product and processes whilst completing testing before every BaNCS release.
• Analysing referral trends, providing feedback and implementing improvement activity to reduce queries by initiating process changes and/ or providing technical training.

What we are looking for

• Technical Expertise - Life and/ or Pensions.
• Experience working with procedure guides either writing or reviewing.
• Compliance and legislative awareness.
• Experience with Platforms such as BaNCS.
• Effective coaching and training skills.
• Project experience

Benefits

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
• Cycle to Work Scheme & Interest free Season Ticket loans
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
• Apply to find out about our other benefits