Relief Retail Security Officer

Job Location: Lancaster, Morecambe, Preston

Pay rate: 12.00ph

Hours: Full and part time hours



Job Overview:

Mitie is looking for Retail security officers who can deliver exceptional customer service whilst creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues.



You must hold a current SIA licence or valid SIA certificates (licence can be provided) and a full 5-year checkable employment/education history.



Main duties:

-To deliver industry leading customer service

-To deter violence and public order offences

-To conduct patrols of the store

-Utilising CCTV systems to support the reduction of crime and stock loss

-Liaise with the store management teams

-Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store

-To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety



Benefits to working with Mitie include:

-Contracted hours

-Annual leave entitlement

-Pension and Life insurance schemes

-Free uniform supplied

-SIA Re-licencing programme

-Comprehensive induction and training programme

-Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.

-Apprenticeship schemes

-Progression and development opportunities

-Vacancy Reference Number: 63970

Region: North

Job title: Relief Retail Security Officer for Sainsbury's

Location: Sainsburys Lancaster and surrounding areas

Pay rate: £12.00

Hours: Full time

9 hours with possible overtim

Job Overview:

Mitie is looking for a Relief retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferrable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)



Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.

Main duties:

-To deliver industry leading customer service

-To deter violence and public order offences

-To conduct patrols of the store

-Utilising CCTV systems to support the reduction of crime and stock loss

-Liaise with the store management teams

-Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store

-To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include:

-Contracted hours

-Annual leave entitlement

-Pension and Life insurance schemes

-Free uniform supplied

-SIA Re-licencing programme

-Comprehensive induction and training programme

-Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.

-Apprenticeship schemes

-Progression and development opportunities

-All breaks are paid

Security Officers required to work 4 on 4 off days and nights, with a payrate of £12.25



We are looking for dependable and courteous officers who can work within the local community.





Do you:Have a passion for providing excellent service?Respect diverse cultures and beliefs?Do you have at least two years of security experience? Hold a valid SIA certification?If so, you might be the perfect candidate for an exciting opportunity with Mitie.As a Community Security Officer, you are responsible for protecting the property, people, and assets of our clients whilst working in locations that may have religious beliefs that are different from your own, therefore you will need to be sensitive to their needs and expectations.The role also requires you to interact with children, vulnerable adults, and people who may have limited English language skills, therefore you will need to adjust your interaction accordingly.Main dutiesPositive point of contact for visitors and colleagues, providing "at point of need" support and ensuring a safe and welcoming environment.Manage security or safety incidents, report and respond to any identified threats, and consult with our clients, colleagues, and visitors to improve their safety.Perform building and property patrols, health and safety incident management, access control, first aid, lost property management, and other duties as required. Mitie offer a wide range of benefits, as well as opportunities for career development and progression. We are an equal opportunities employer and welcome applications from all backgrounds.If you are interested in this exciting opportunity, please apply online with your CV and a cover letterWhat we are looking forPrevious Security ExperienceSIA LicenseOur market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Job Refernce - 52370

Location - Lancaster

Pay rate - £12.00ph

Retail Secuirty officer



Job Overview

-To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

-Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.

-To undertake additional training to ensure continuous self-development.

Main Duties

Operations

-To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.

-Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).

-Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.

-To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.

-Comply with legal obligations and safety requirements of the role.

-Follow instructions and procedures appropriately without unnecessarily challenging authority.

-Work in a systematic, methodology and orderly way.

Training

-Fully and satisfactorily complete all required competency training.

-To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.

-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

-You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.

-Use common sense and initiative by immediately involving others if a situation appears to become threatening.

-To maintain professional conduct in the face of difficult situations and challenging customers.

-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

-Keep to schedules and demonstrate commitment to Mitie and the Client.

-To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).

-To call emergency services and Communication Centre to report all incidents.

What we are looking for

-Previous Security Experience

-SIA License

-SC Clearance desirable

Summary

Job Description

POSITION SUMMARY:

Provides security for patients, employees, and visitors; initiates appropriate investigation and follows up.  Protects hospital buildings, assets and premises as assigned.  Responds to and addresses suspicious activity and de-escalates volatile situations.

HOURS:
Week #1:
Sunday: Off
Monday: 11pm-7am
Tuesday: 11pm-7am
Wednesday: Off
Thursday: Off
Friday: 7pm-7am
Saturday: 11pm-7am

Week #2:
Sunday: 11pm-7am
Monday: Off
Tuesday: 3pm-11pm
Wednesday: 7pm-7am
Thursday: 7pm-7am
Friday: Off
Saturday: Off

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Patrol assigned areas, monitoring the facility and activity to provide a safe and secure environment for patients, visitors and staff.

• On a daily workday basis, take part in pre-shift and post-shift briefings to remain current and up to date with recent security events and incidents. Actively participate in this exchange of information at the beginning and completion of each tour of duty.

• Document daily activity and security responses during a work shift through the use of a thorough and complete daily activity log.

• Respond to requests for Security to resolve emergency situations, investigate suspicious activity, de-escalate volatile situations, and take appropriate action as directed by Security Department supervisory personnel, the Nursing Supervisor or the Administrator on-call for the hospital.

• Assess situations and determine when to appropriately restrain individuals- for example, determine and administer appropriate use of handcuffs.

• Investigate, document and resolve security related incidents. Report abuses of hospital equipment or property to the proper authority. Complete and maintain records, notes, incident reports and other documents related to Security Department activity.

• Respond to all intra-facility specialized alarms and Condition Codes as may be required.

• Conduct regular security checks/audits of Penn Medicine/Lancaster General Health (LGH) properties and grounds during non-business hours.

• Monitor all hospital premises, grounds and parking facilities for security concerns and any potential safety hazards.

• Monitor all parking areas and associated traffic flow on Lancaster General property.

• Investigate reports of unauthorized persons on hospital property

• Assist staff with unruly visitors and patients

• Assist with training and orientation of new Security staff.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:  

• Make appropriate recommendations to Security Supervisors and management on methods to effectively improve the Security function.

• Create and participate in crime prevention initiatives in a team effort to pro-actively address security related issues or problems before they occur.

• Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• High school diploma or equivalent.

• International Association for Healthcare Security and Safety Basic and Advance  certification Program.

• Current basic CPR/AED certification.

• Ability to interact with a wide variety of people from many diverse cultures and backgrounds.

• Ability to function effectively within a team environment.

• Must possess a valid State driver’s license.

• Required Certifications;        

o   Crisis Prevention Institution (CPI) Level 4 - Advanced Physical Skills

o   Practical and Tactical Handcuffing (PATH)

o   Oleoresin Capsicum Aerosol Training (OCAT)

o   Personal Protection Control and Defense (Self-Defense Training)

• Ability to assist in field orientation of new officers.

• Minimum of one (1) year experience with Penn Medicine/Lancaster General Health Security Department.

• Ability to prepare memoranda, reports and essays; using proper format, punctuation, spelling and grammar. 

PREFERRED QUALIFICATIONS:

Three (3) years of experience with Penn Medicine/Lancaster General Health.

Disclaimer

Summary

See Manager for Schedule

Job Description

POSITION SUMMARY:

The Weapon Detector Specialist is responsible for operating and maintaining weapon detection equipment to ensure that the

safety and security of the facility is achieved. This role involves effectively detecting and identifying objects in the shape of a

weapon that may pose a threat, adhering to established protocols and procedures and assisting with the overall security efforts

of the organization.

This position works 16 hours/week at LGH. There are 3 schedule options:

1st Shift: Saturday/Sunday only 5am-1pm

2nd Shift; Saturday/Sunday 1pm-9pm

3rd Shift: Saturday/Sunday 9pm-5am

Shift preference will be discussed during interview process.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

Weapon Detection Operation:

• Operate weapon detection equipment at designated checkpoints, entrances or areas to scan individuals, bags, packages

and other items.

• Monitor the display and alarms of the weapon detector to identify and differentiate between harmless and potentially

prohibited objects in the shape of a weapon.

• Communicate with individuals passing through the weapon detection system, providing clear instructions and ensuring

compliance with screening procedures.

Threat Identification:

• Detect and respond to alarms triggered by the weapon detection system, verifying the source of the alarm and taking

appropriate actions based on established protocols.

• Identify potential threats, such as weapons, sharp objects, or other prohibited metal items and report findings to

appropriate security personnel.

Communication and Collaboration:

• Work closely with security personnel, law enforcement or relevant staff to address any security concerns or potential

threats identified during screening.

• Provide assistance to visitors, employees and other individuals passing through weapon detection areas, maintaining a

courteous and professional demeanor.

Equipment Maintenance:

• Conduct routine inspections and maintenance of weapon detection equipment to ensure proper functionality and

accuracy.

• Report any malfunctions, technical issues or equipment failures to the appropriate maintenance personnel.

Record Keeping:

• Maintain accurate records of individuals screened, items detected, and any incidents that occur during the screening

process.

• Prepare and submit daily activity reports, incident reports, and other documentation as required.

Adherence to Policies and Procedures:

• Follow established security protocols and guidelines while conducting weapon detection screening.

• Stay updated on company policies, security procedures, and any changes in regulations related to metal detection.

• Must be of good character and neat and clean in appearance.

• Must comply with departmental dress code and standards.

Customer Service:

• Interact with the public, visitors, and employees in a friendly and professional manner, ensuring a positive experience

during the screening process.

• Provide assistance to individuals who may require special accommodations during the screening process.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.

• Other duties as assigned.

Include if applicable:

• Participates in the on-call responsibilities for this position as required. 

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• High School Diploma/GED

• Strong attention to detail and the ability to differentiate between harmless and potentially prohibited items.

• Excellent communication skills and the ability to interact effectively with individuals from diverse backgrounds.

• Ability to remain calm and composed under pressure, especially in quick decision-making situations.

• Understanding of security procedures and the importance of confidentiality.

• Physical ability to stand for extended periods and perform repetitive tasks.

• Proficient in computer skills.

• Must present and write accurate factual records and reports for initial investigations and visual sightings of hazards, accidents, and infractions of rules of conduct by employees and others.

• Must have good visual and hearing acuity, no visual/hearing disorders, and no physical disorder that may cause fainting.

• Fluent in reading, writing, and speaking English.

PREFERRED QUALIFICATIONS:

• One (1) year of previous experience operating weapon detection equipment or working in a security-related role.

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.  It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards.  The percentages of time spent performing job duties are estimates, and should not be considered absolute.  The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole.  Incumbent must be able to perform all job functions safely.

Disclaimer

Summary

1.0 FTE Full time night shift every other weekend, Holidays as scheduled

Job Description

HOURS: Full Time Night Shift 40/hrs/wk; every other weekend and holidays as scheduled

POSITION SUMMARY:

Provides security for patients, employees, and visitors; initiates appropriate investigation and follows up.  Protects hospital buildings, assets and premises as assigned.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Patrol assigned areas, monitoring the facility and activity to provide a safe and secure environment for patients, visitors and staff.

• On a daily workday basis, take part in pre shift and post shift briefings to remain current and up to date with recent security events and incidents. Actively participate in this exchange of information at the beginning and completion of each tour of duty.

• Document daily activity and security responses during a work shift through the use of a thorough and complete daily activity log.

• Respond to requests for Security to resolve emergency situations, investigate suspicious activity, de-escalate volatile situations and take appropriate action as directed by Security Department supervisory personnel, the Nursing Supervisor or the Administrator on-call for the hospital.

• Investigate, document and resolve security related incidents. Report abuses of hospital equipment or property to the proper authority. Complete and maintain records, notes, incident reports and other documents related to Security Department activity.

• Respond to all intra-facility specialized alarms and Condition Codes as may be required.

• Conduct regular security checks/audits of Penn Medicine/Lancaster General Health (LGH) properties and grounds during non-business hours.

• Monitor all hospital premises, grounds and parking facilities for security concerns and any potential safety hazards.

• Monitor all parking areas and associated traffic flow on Lancaster General property.

​​

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Make appropriate recommendations to Security Supervisors and management on methods to effectively improve the Security function.

• Create and participate in crime prevention initiatives in a team effort to pro-actively address security related issues or problems before they occur.

• Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• High school diploma or equivalent.

• Must complete the International Association for Healthcare Security and Safety Basic Certification Program within one (1) year of employment.

• Must possess a valid State driver’s license.

• Must complete PPCI PATH, OCAT, and Defensive Tactics within six (6)months of employment.

• Must complete Crisis Prevention Institution (CPI) Level 4 - Advanced Physical Skills training within six (6) months of employment.

• ​Must complete basic CPR/AED certification within six (6) months of employment.

• Ability to interact with a wide variety of people from many diverse cultures and backgrounds.

• Ability to function effectively within a team environment.

PREFERRED QUALIFICATIONS:

• Ability to read a variety of books, magazines, instructions, atlases, and encyclopedias. 

• Ability to prepare memoranda, reports and essays; using proper format, punctuation, spelling and grammar. 

• Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent) and variation in word order; using present, perfect, and future tenses.

Disclaimer

Summary

.1 FTE dayshift

Job Description

POSITION SUMMARY:

Provides security for patients, employees, and visitors; initiates appropriate investigation and follows up.  Protects hospital buildings, assets and premises as assigned.

HOURS: 20 hours/week

Week #1: Sunday/Monday 3pm-11pm

Week #2: Sunday/Monday/Tuesday 3pm-11pm

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Patrol assigned areas, monitoring the facility and activity to provide a safe and secure environment for patients, visitors and staff.

• On a daily workday basis, take part in pre shift and post shift briefings to remain current and up to date with recent security events and incidents. Actively participate in this exchange of information at the beginning and completion of each tour of duty.

• Document daily activity and security responses during a work shift through the use of a thorough and complete daily activity log.

• Respond to requests for Security to resolve emergency situations, investigate suspicious activity, de-escalate volatile situations and take appropriate action as directed by Security Department supervisory personnel, the Nursing Supervisor or the Administrator on-call for the hospital.

• Investigate, document and resolve security related incidents. Report abuses of hospital equipment or property to the proper authority. Complete and maintain records, notes, incident reports and other documents related to Security Department activity.

• Respond to all intra-facility specialized alarms and Condition Codes as may be required.

• Conduct regular security checks/audits of Penn Medicine/Lancaster General Health (LGH) properties and grounds during non-business hours.

• Monitor all hospital premises, grounds and parking facilities for security concerns and any potential safety hazards.

• Monitor all parking areas and associated traffic flow on Lancaster General property.

​​

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Make appropriate recommendations to Security Supervisors and management on methods to effectively improve the Security function.

• Create and participate in crime prevention initiatives in a team effort to pro-actively address security related issues or problems before they occur.

• Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• High school diploma or equivalent.

• Must complete the International Association for Healthcare Security and Safety Basic Certification Program within one (1) year of employment.

• Must possess a valid State driver’s license.

• Must complete PPCI PATH, OCAT, and Defensive Tactics within six (6)months of employment.

• Must complete Crisis Prevention Institution (CPI) Level 4 - Advanced Physical Skills training within six (6) months of employment.

• ​Must complete basic CPR/AED certification within six (6) months of employment.

• Ability to interact with a wide variety of people from many diverse cultures and backgrounds.

• Ability to function effectively within a team environment.

PREFERRED QUALIFICATIONS:

• Ability to read a variety of books, magazines, instructions, atlases, and encyclopedias. 

• Ability to prepare memoranda, reports and essays; using proper format, punctuation, spelling and grammar. 

• Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent) and variation in word order; using present, perfect, and future tenses.

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.  It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards.  The percentages of time spent performing job duties are estimates, and should not be considered absolute.  The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole.  Incumbent must be able to perform all job functions safely.

Disclaimer

Summary

0.3 FTE dayshift Sat/Sun; Wed/Thurs

Job Description

POSITION SUMMARY:

Provides security for patients, employees, and visitors; initiates appropriate investigation and follows up.  Protects hospital buildings, assets and premises as assigned.

HOURS: 12 hours/week

Week #1: Sunday/Monday 7am-3pm

Week #2: Sunday 7am-3pm

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Patrol assigned areas, monitoring the facility and activity to provide a safe and secure environment for patients, visitors and staff.

• On a daily workday basis, take part in pre shift and post shift briefings to remain current and up to date with recent security events and incidents. Actively participate in this exchange of information at the beginning and completion of each tour of duty.

• Document daily activity and security responses during a work shift through the use of a thorough and complete daily activity log.

• Respond to requests for Security to resolve emergency situations, investigate suspicious activity, de-escalate volatile situations and take appropriate action as directed by Security Department supervisory personnel, the Nursing Supervisor or the Administrator on-call for the hospital.

• Investigate, document and resolve security related incidents. Report abuses of hospital equipment or property to the proper authority. Complete and maintain records, notes, incident reports and other documents related to Security Department activity.

• Respond to all intra-facility specialized alarms and Condition Codes as may be required.

• Conduct regular security checks/audits of Penn Medicine/Lancaster General Health (LGH) properties and grounds during non-business hours.

• Monitor all hospital premises, grounds and parking facilities for security concerns and any potential safety hazards.

• Monitor all parking areas and associated traffic flow on Lancaster General property.

​​

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Make appropriate recommendations to Security Supervisors and management on methods to effectively improve the Security function.

• Create and participate in crime prevention initiatives in a team effort to pro-actively address security related issues or problems before they occur.

• Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• High school diploma or equivalent.

• Must complete the International Association for Healthcare Security and Safety Basic Certification Program within one (1) year of employment.

• Must possess a valid State driver’s license.

• Must complete PPCI PATH, OCAT, and Defensive Tactics within six (6)months of employment.

• Must complete Crisis Prevention Institution (CPI) Level 4 - Advanced Physical Skills training within six (6) months of employment.

• ​Must complete basic CPR/AED certification within six (6) months of employment.

• Ability to interact with a wide variety of people from many diverse cultures and backgrounds.

• Ability to function effectively within a team environment.

PREFERRED QUALIFICATIONS:

• Ability to read a variety of books, magazines, instructions, atlases, and encyclopedias. 

• Ability to prepare memoranda, reports and essays; using proper format, punctuation, spelling and grammar. 

• Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent) and variation in word order; using present, perfect, and future tenses.

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.  It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards.  The percentages of time spent performing job duties are estimates, and should not be considered absolute.  The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole.  Incumbent must be able to perform all job functions safely.

Disclaimer

Summary

The position is a .3 FTE working a combination of 8 & 12 hours shifts Evenings/Nights (7p-7a/11p-7a/3p-11p), every other weekend off, and work holidays as scheduled.

Job Description

POSITION SUMMARY:

Provides security for patients, employees, and visitors; initiates appropriate investigation and follows up.  Protects hospital buildings, assets and premises as assigned.

HOURS: 12 hours/week

Week #1: Sunday 3pm-11pm

Week #2: Sunday 3pm-11pm, Monday 11pm-7am

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Patrol assigned areas, monitoring the facility and activity to provide a safe and secure environment for patients, visitors and staff.

• On a daily workday basis, take part in pre shift and post shift briefings to remain current and up to date with recent security events and incidents. Actively participate in this exchange of information at the beginning and completion of each tour of duty.

• Document daily activity and security responses during a work shift through the use of a thorough and complete daily activity log.

• Respond to requests for Security to resolve emergency situations, investigate suspicious activity, de-escalate volatile situations and take appropriate action as directed by Security Department supervisory personnel, the Nursing Supervisor or the Administrator on-call for the hospital.

• Investigate, document and resolve security related incidents. Report abuses of hospital equipment or property to the proper authority. Complete and maintain records, notes, incident reports and other documents related to Security Department activity.

• Respond to all intra-facility specialized alarms and Condition Codes as may be required.

• Conduct regular security checks/audits of Penn Medicine/Lancaster General Health (LGH) properties and grounds during non-business hours.

• Monitor all hospital premises, grounds and parking facilities for security concerns and any potential safety hazards.

• Monitor all parking areas and associated traffic flow on Lancaster General property.

​​

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Make appropriate recommendations to Security Supervisors and management on methods to effectively improve the Security function.

• Create and participate in crime prevention initiatives in a team effort to pro-actively address security related issues or problems before they occur.

• Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• High school diploma or equivalent.

• Must complete the International Association for Healthcare Security and Safety Basic Certification Program within one (1) year of employment.

• Must possess a valid State driver’s license.

• Must complete PPCI PATH, OCAT, and Defensive Tactics within six (6)months of employment.

• Must complete Crisis Prevention Institution (CPI) Level 4 - Advanced Physical Skills training within six (6) months of employment.

• ​Must complete basic CPR/AED certification within six (6) months of employment.

• Ability to interact with a wide variety of people from many diverse cultures and backgrounds.

• Ability to function effectively within a team environment.

PREFERRED QUALIFICATIONS:

• Ability to read a variety of books, magazines, instructions, atlases, and encyclopedias. 

• Ability to prepare memoranda, reports and essays; using proper format, punctuation, spelling and grammar. 

• Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent) and variation in word order; using present, perfect, and future tenses.

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.  It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards.  The percentages of time spent performing job duties are estimates, and should not be considered absolute.  The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole.  Incumbent must be able to perform all job functions safely.

Disclaimer