Total 64 Business Management / Project / Planning job vacancies in Bishopbriggs, East Dunbartonshire, g66 1st

Are you a Marines Project Manager? Or are you a Senior Site Agent looking to take a step up? Are you looking for a new opportunity in Kent, working with a well known, reputable contractor? If so, we have a role that could very well be of interest to you!

We are currently recruiting for a Marines Project Manager to be based in the Kent area, working with this well known specialist marines contractor on schemes across the Kent and Sussex areas. This contractor deals with all aspects of marines civil engineering and therefore you must have experience in this field.

You will be responsible for:

• Being heavily involved in the pre-construction stage of projects
• Fully understanding design
• Supervising all subcontract and direct labour and technical staff
• Planning, scheduling, procuring and delivering the project effectively, often to a tight schedule
• Managing all health and safety
• Liaising with the client team and consultants
• Identify what the client wants to achieve
• Agree timescales, costs and resources needed
• Drawing up a detailed plan of how to achieve each stage of the project, as well as an overall plan
• Ensure a project team is in place and manage that team throughout the progress of the whole project
• Ensure that each stage of the project is progressing on time and on budget and identify any issues that may prevent this from happening
• Responsible for reporting regularly on the progress of the project to the client and/or to the senior managers
• Working to the contract (NEC)

Requirements:

• Degree / HND in Civil Engineering
• Excellent organisational, planning and time management skills
• Attention to detail
• Excellent communication and negotiation skills
• A good understanding of budget control
• The ability to lead a team and work well with others
• Good IT skills
• NEC Contract experience

Benefits:

Salary £65,000 - £70,000 (negotiiable depending on experience) + package

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Senior Business Intelligence Analyst

Locations: Bexhill or Leicester (Hybrid)




Welcome to Hastings Direct - From our Group HR Director Pam Angel


We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.


We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.


We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.



Job Details

• Designing, building and maintaining interactive dashboards and reports using Power BI to provide actionable insights to stakeholders
  
• Performing advanced data analysis using SQL and other querying tools to extract and interpret complex data sets
  
• Creating detailed reports, visualisations and presentations to communicate findings to our Contact Centre Management
  
• Leveraging automation tools to streamline reporting processes, reduce manual efforts and improve efficiency and identifying and proposing improvements in data-driven processes that alight with business goals
  
• Working with data from primary or secondary data sources and ensuring data accuracy, integrity and timely updates in reporting systems
  
• Providing guidance and mentorship to our junior analysts, promotion best practices in data analysis, reporting and BI tool usage
  
  
  

Skills we would love you to have

• Strong technical skills (Advanced SQL, Advanced Excel, VBA, Power BI) alongside a strong understanding of Cloud technologies, development approaches, tool and techniques (e.g Snowflake Data Warehouse)
  
• Experience in developing and delivering data products in collaboration with business stakeholders
  
• Outstanding communication and interpersonal skills, with the ability to develop good working relationships at all levels
  

What we offer


Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.


Reward


Salary - Attractive salary based on experience + car allowance (pay reviews also completed each year)


Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.


Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.


Physical Wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen.


Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.


Mental Wellbeing programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs


There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….



Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve



We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Dental Therapist Jobs in Kingston upon Hull, East Riding of Yorkshire. £57,200 - INDEPENDENT, mixed practice, fantastic local reputation, friendly and supportive team - Visa sponsorship available if required. Zest Dental Recruitment working in partnership with a modern, superbly equipped Independent Dental Practice is seeking to recruit an experienced Dental Therapist.

• Independent Dental Practice
• Full-time Dental Therapist
• Kingston upon Hull, East Riding of Yorkshire
• £57,200 per annum
• Visa sponsorship available if required (clinic is licenced with Home Office)
• 8 am to 5 pm
• Friendly and supportive professional team
• Mixed practice offers a huge breadth of dental treatments
• Established dental practice providing high-end cosmetic procedures & NHS
• Patients are NHS, Private, and via the practice's maintenance scheme
• Whitening using Zoom (not compulsory, paid privately, training provided if you wish)
• Superb practice with state-of-the-art equipment and excellent clinical and support team
• Excellent career development opportunities
• Dedicated nurse and reception for dental therapy
• Support from the clinical and deputy clinical director
• BDA Good Practice
• Permanent position
• Reference: DW6643A

Located in Hull, this is a multi-surgery practice accommodating dentists with expertise in each specialist branch of dentistry. The practice is a provider of NHS dentistry in the area but also has an excellent reputation for the provision of independent fee-paying treatment including cosmetic and implants. This is a practice that really sees the benefit of dental therapy and you will benefit from being able to use your full range of skills:

Scale and polish
Periodontal treatment
Fillings for children and Adults
Fluoride application
Impressions for whitening trays
Whitening using Zoom (paid privately) (training provided)
Fissure sealants

The practice is well organised and structured, with spacious surgeries equipped to an exceptionally high standard. You will benefit from a dedicated nurse and reception specifically for dental therapy; with full support from the clinical director in this FD training and BDA Good Practice.

The practice boasts separate waiting areas designed with comfort in mind with coffee machines and televisions to relax patients before their treatment. The practice has a great management and administrative infrastructure and promotes a friendly team-orientated work environment.

This is a superb opportunity for a Dental Therapist seeking an excellent practice and wishing to work within a professional environment with great career prospects, training and support.

Applicants must be registered with the General Dental Council as a Dental Therapist and have experience in providing NHS dental therapy.

For further information regarding this position, confidential enquires can be made by submitting your CV to Zest Dental.

Responsibilities:
• Manages and leads a program involving one or more functions and project teams to drive the engineering development and implementation process for a subsystem or component of a product or service offering.
• Develop schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.
• Coordinates activities of supporting project teams and internal and external development partners; tracks progress against established plan and makes decisions to alter or update schedule and resource allocation to meet product requirements and development schedule.
• Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with management and internal manufacturing and development partners to implement changes to product, process, or program plan to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules.
• Leads and provides guidance and mentoring to less-experienced staff members.
• Work closely with the system team and ODM for the commodity qualification plan/IUR configuration arrangement and resource review to complete the qualification on time.
• Tracing the commodity qualification status and working with the engineering team for issue debugging and solution implementation.
• Join the core team meeting to communicate the commodity status to the system team and highlight the critical issues.
• Create the mitigation plan for shortage risk.
• Work with the system team / ODM and coordinate cross-functional team to arrange resources to achieve the urgent qualification request.

Education and Experience Required:
• Bachelor’s or master’s degree in business management, Engineering, Computer Sciences, or equivalent.
• PMP/PMI certification preferred.
• Typically, 4-6 years’ experience. (with Panel or Camera or Battery industry field is plus)

Knowledge and Skills:
• Using project planning tools and software packages to create, manage, and track project results.
• Strong analytical and problem-solving skills.
• Demonstrated experience coordinating and directing matrixed teams and resources.
• Ability to create and manage program schedules, budgets, and resource allocation plans.
Ability to effectively communicate program plans, proposals, and results, and negotiate options at management levels

Responsibilities:

• Work on RFPs and Tenders and to prepare for submission and presentation.
• Lead and manage projects by working collaboratively with client and support teams from start till end of project.
• Liaise and coordinate with support team and subcontractors on project requirements.
• Plan & manage overall project schedule.
• Manage project budget & cost control.
• Control site management
• Administer routine management reporting & updates.

Requirements:

• At least 4-5 years of working experience with proven track records in project management.
• Strong knowledge of construction details, materials, methodology, building and regulatory standards.
• Possess meticulous and strong planning and co-ordination skills.
• Ability to work effectively within a collaborative team environment.
• Ability to perform under tight schedules and deadlines with minimum supervision.
• Good managerial and interpersonal skills.

Key Responsibilities:

Requirements Gathering: Collaborate with stakeholders to elicit, document, and analyze business requirements. Understand and translate business needs into clear and concise specifications.

Data Analysis: Collect and analyze data from various sources to identify trends, patterns, and insights that can inform business decisions and strategies.

Process Mapping: Document current and future state business processes, identifying areas for optimization and efficiency improvements.

Feasibility Studies: Assess the feasibility of proposed projects, considering factors like cost, time, and resource constraints. Provide recommendations based on these assessments.

Solution Design: Work with cross-functional teams to design and develop solutions that address business needs. Collaborate with IT teams to ensure alignment between business requirements and technical solutions.

Business Case Development: Create business cases and cost-benefit analyses to support project proposals and justify investments in new initiatives.

Testing and Quality Assurance: Develop test plans, conduct testing, and validate that the implemented solutions meet the specified requirements and function correctly.

Change Management: Assist in the development of change management plans and strategies to ensure smooth transitions and user adoption of new systems and processes.

Stakeholder Communication: Facilitate communication between business stakeholders and technical teams, ensuring a shared understanding of project objectives and progress.

Reporting and Documentation: Produce reports, documentation, and presentations that communicate findings, recommendations, and project status to various audiences.

Qualifications:

Bachelor's degree in business, finance, IT, or a related field (some roles may require a master's degree).

Strong analytical skills and the ability to work with data.

Excellent communication and interpersonal skills.

Proficiency in business analysis tools and techniques.

Knowledge of project management methodologies (e.g., Agile, Waterfall).

Familiarity with relevant software and technology.

Certification in business analysis (e.g., CBAP, CCBA) may be preferred or required in some organizations.

Experience:

Entry-level positions may require minimal to no prior experience.

Mid-level positions typically require 2-5 years of relevant experience.

Senior or lead roles may require 5+ years of experience and a track record of successfully leading complex projects.

Project Officer needed in Newbury

The rate is £43.55ph PAYE

This is a temporary role

The reference number is: 5258422

The successful candidate will be acting as Project Officer in delivering a construction related capital projects and annual capital maintenance programme (CMP). They will utilise and implement effective use of the Project Management Methodology in delivery of capital projects and will assist in developing a 3 year programme of capital maintenance works.

They will report and present project progress at monthly project review meetings using the project management templates status and cost updates on all allocated projects. They will provide professional advice and service to all clients and customers and continuously improve and assist in ensuring all key performance indicators and other set objectives are exceeded where possible.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Balfour Beatty Living Places works in long-term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow. As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

We are a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com

About the role

Own your career, and you can build something to be proud of at Balfour Beatty. By joining our Living Places team as a Project Manager in East Sussex. You’ll work with true experts who’ll share their knowledge and provide support, encouragement, and invaluable feedback so you never stop learning. Bring us your capability, and we’ll help you take it much, much further.

To have overall accountability for successful project delivery of capital works schemes including initiation, planning, design, delivery, monitoring, commissioning and handover/close out.

What you'll be doing

• Hold periodic project reviews (PRM) and update the Digital Briefcase in accordance with GBL.
• Initiates good scope/information/configuration management principles.
• Responsible for the safety and welfare of the public, employees, and supply chain
• Lead risk/opportunity reviews, present the Risk Register and recommend/implement changes.
• Manage subcontractors, including monitoring of contractor attendance and progress, providing direct instruction and support as necessary, such that contractual arrangements are achieved.
• Develop, implement, review, and periodically update resource loaded schedules.
• Ensure that expenditure is in line with the budget and that resources are utilised efficiently to ensure cost control.
• Advocate consistency and reliability of digital data to support successful project delivery – data driven decisions.

Who we're looking for

• Able to demonstrate a track record of project delivery.
• Good understanding of the standard forms of contracts
• Proficient in commercial/project management communications
• Experience in implementing safe systems of work.
• Member of a professional management body i.e. APM
• Proficient on O365
• Formal qualification (BSc/MSc) in management/construction or experience equivalent.

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About us

Balfour Beatty Living Places works in long-term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow. As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

We are a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com

Proud member of the Disability Confident employer scheme

Dental Therapist Jobs in Kingston upon Hull, East Riding of Yorkshire. £57,200 - INDEPENDENT, mixed practice, fantastic local reputation, friendly and supportive team - Visa sponsorship available if required. Zest Dental Recruitment working in partnership with a modern, superbly equipped Independent Dental Practice is seeking to recruit an experienced Dental Therapist.

• Independent Dental Practice
• Full-time Dental Therapist
• Kingston upon Hull, East Riding of Yorkshire
• £57,200 per annum
• 8 am to 5 pm
• Friendly and supportive team
• Visa sponsorship is available if required
• Mixed practice offering a huge breadth of dental treatments
• Established dental practice providing high-end cosmetic procedures & NHS
• Patients are NHS, Private, and via the practice's maintenance scheme
• Whitening using Zoom (not compulsory, paid privately, training provided if you wish)
• Superb practice with state-of-the-art equipment and excellent clinical and support team
• Excellent career development opportunities
• Dedicated nurse and reception for dental therapy
• Support from the clinical and deputy clinical director
• BDA Good Practice
• Permanent position
• Reference: DW6643

Located in Hull, this is a multi-surgery practice accommodating dentists with expertise in each specialist branch of dentistry. The practice is a provider of NHS dentistry in the area but also has an excellent reputation for the provision of independent fee-paying treatment including cosmetic and implants. This is a practice that really sees the benefit of dental therapy and you will benefit from being able to use your full range of skills:

Scale and polish
Periodontal treatment
Fillings for children and Adults
Fluoride application
Impressions for whitening trays
Whitening using Zoom (paid privately) (training provided)
Fissure sealants

The practice is extremely well organised and structured with spacious surgeries, equipped to an exceptionally high standard. You will benefit from a dedicated nurse and reception and with full support from the clinical director in this FD training and BDA Good Practice.

The practice boasts separate waiting areas which are designed with comfort in mind with coffee machines and televisions to relax patients before their treatment. The practice has a great management and administrative infrastructure and promotes a friendly team-orientated work environment.

This is a superb opportunity for a Dental Therapist seeking an excellent practice to work in, wishing to work within a professional environment with great career prospects, training and support.

Applicants must be qualified Dental Therapists and be registered with the General Dental Council.

For further information regarding this position, confidential enquires can be made by submitting your CV to Zest Dental.

Associate Dentist jobs in Kingston upon Hull. £100,000 to £150,000+ per annum, Independent practice, high private opportunity, state-of-the-art clinic, Excellent support and professional development. Zest Dental Recruitment working in partnership with this multi-surgery independently owned dentist practice has a superb opportunity for a dentist.

• Independent Mixed Dental Practice
• Full or part-time Associate Dentist
• Kingston upon Hull, East Riding of Yorkshire
• £100,000 to £150,000+ per annum
• High private revenue at 50% of gross
• Some dentists are dedicated exclusively to private dentistry
• Established patients, busy lists of private, plan, and NHS
• £15 UDA, Flexible UDA allocation
• Foundation Training Practice
• Huge opportunities for professional & academic growth (50% of course fees paid for)
• High specification practice, Equipment includes Itero Scanner, CBCT Scanner, 3D printer
• Superb practice management
• BDA Good Practice
• Permanent position
• Ref: DW6642

This multi-surgery dental practice has a well-established clinical team, all with a wide breadth of expertise in each area of dentistry. The practice is at the forefront of dental treatments, with all treatments being undertaken in-house, including Oral Surgery, Invisalign, Sedation, and Implants. As a professional, you will be well looked after and in the company of excellent clinicians, supported by a very efficient admin and management team, with a team of happy and established, qualified and experienced dental nurses, who are intuitive and work in collaboration with you. The team is stable, qualified and boasts a huge amount of experience.

As an FD training practice, the practice offers superb professional support in an exceptional practice and with excellent private opportunities, treatment coordinators and the provision of all dental treatments in-house, you will be afforded a fantastic opportunity to utilise your full skill-set, whilst being supported by the practice to develop professionally.

You will benefit from a very well-established and maintained list of patients, with the same dentist for many years, a highly regarded clinician providing a good proportion of private treatments in addition to NHS. The practice has an excellent strategy in terms of its future, building on its superb reputation and moving naturally to affordable private family dentistry. Each dentist in the practice is converting the patient base to private, with some clinicians already dedicated exclusively to private dentistry.

You will also benefit from a fantastic surgery, large and well-appointed, with plenty of room and the latest technology, you will have everything you need in a superb practice to ensure you can provide the best treatments possible to your patients. Equipment includes Itero Scanner, CBCT Scanner, 3D printer.

We have worked with this practice for over 20 years and have had the great privilege of recruiting a large proportion of their clinical team, in addition to nurses, therapists, technicians, and treatment coordinators. With this in mind, we know that you will be in safe hands and working with a friendly and professional team.

Successful candidates will be GDC registered dentists.

For further information regarding this dentist position, confidential enquires can be made by submitting your CV to Zest Dental.

About the role:

• Assist the Senior Manager with daily operations.
• Manage and supervise all subcontractors, coordinating facility management activities to ensure work is completed on schedule.
• Prepare monthly and incident reports related to the site(s).
• Ensure smooth on-site operations, including handling contract administration issues.
• Facilitate data collection and reporting on facility management services.

About You:

• Degree / Diploma in Building Services / Facilities Maintenance or Mechanical / Electrical Engineering or equivalent
• Possess good communication skills in liaising with both internal and external stakeholders

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent.

We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

The main responsibilities include:

• Project coordination

• Stakeholder communication

• Change management and training

• Monitoring and tracking progress

• Documentation and reporting

Key Responsibilities:

• Assisting in planning and scheduling project timelines, tasks and deliverables

• Supporting project team in meeting deadlines, monitoring task completion and ensuring smooth project flow

• Maintaining and organizing project documentation, including plans and business requirements

• Preparing status reports and presentations for management

• Developing training resources with the vendor’s support

• Engaging key stakeholders to ensure they are informed and supportive of the change through regular communications

• Driving change management strategies and plans, including coordinating communication and training programs to help users adapt to the new system features

• Handling and responding to user inquiries and issues reported for the product via various communication channels like emails and calls

• Helping users resolve issues with the product by following the FAQs guide

• Escalating unresolved issues to senior staff or business teams when necessary

• Meeting performance metrics like call handling time, customer satisfaction scores, and issue resolution rates

• Maintaining accurate records of all communications and resolutions for future reference

• Working with other team members, supervisors or departments to ensure efficient service operations

What we are looking for

• Experience with change management for implementation of new systems and/or customer engagement

• Excellent communication and interpersonal skills, problem-solving, patience and attention to detail

• Proficiency with basic computer skills

• Strong listening skills and empathy

• Project management skills will be an added advantage

• Ability to work in a fast-paced environment

• Strong time management and multitasking abilities

• Knowledge of Singapore Government procurement and governance processes will be an added advantage.

• Knowledge of design thinking and workshop facilitation will be an added advantage.