Total 54 Others job vacancies in 147 CHANTILLY VA (COMMONWEALTH BUILDING A)

1. pemeliharan inventaris dan aset perusahaan
2. pemeliharaan gedung
3. menyiapkan berkas keadministrasian dan mengatur perijinan

STAFF ADMINISTRASI

Based in London, Fleet Street

We Put People First so you can Deliver Outstanding Service

Our London division are searching for a Business Support Manager to work closely with the operational management team. You will have line management responsibility of a small team of co-ordinators providing proactive, timely and appropriate business support to the department.

Do you have management experience? Are you confident communicating with all levels of stakeholders?

As a Business Support Manager, you’ll be:

• Managing the Business Support inbox traffic and actioning requests
• Taking ownership of financials, budgets including P&L analysis and reporting
• Maintaining performance and other data trackers for regions, providing reports and analysis as required.
• Devising, implement, deliver and document new business processes.
• Supporting on administrative tasks for the site including producing client reports, health and safety audits, expenses process and any other report as requested.
• Providing general admin support to your region, including stationery ordering, courier bookings, obtaining quotes and making purchases, booking travel and accommodation where required.

As a Business Support Manager, you’ll have:

• Proficiency in the use of Microsoft Office, particularly PowerPoint and Excel
• Ability to communicate well both in writing (emails, letters, presentations, and data reporting) and verbally (calls, meetings, presentations, Teams).
• Experience and confidence in reading and analysing financial reports
• Ability to identify problems and make decisions, demonstrate initiative, and influence change in a fast-paced environment.
• Appropriate professional, friendly and accessible relationships with colleagues from Partner regions and support services.
• A “investigative” and “can do” approach and attitude to all tasks.

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

The good stuff

• We are employee-owned, making you a beneficiary of our future success
• 33 days leave including bank holidays
• Enhanced maternity, paternity, and sick pay
• 24hr online GP access as well as mental health, wellness, financial and legal support
• Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development and apprenticeships opportunities programmes to grow and progress your career
• Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
• All year-round recognition and annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help..

Keywords:

Business Support ManagerAdministrationLondon

PROVIDING ADMINISTRATIVE AND OPERATIONAL SUPPORT TO THE LEGAL DEPARTMENT OF THE ORGANIZATION

PROVIDING ADMINISTRATIVE AND OPERATIONAL SUPPORT TO THE LEGAL DEPARTMENT OF THE ORGANIZATION

PROVIDING ADMINISTRATIVE AND OPERATIONAL SUPPORT TO THE LEGAL DEPARTMENT OF THE ORGANIZATION

About the role
The East Asia Section of the Bodleian Libraries is offering an exciting opportunity for a self-motivated, creative and visionary individual to work as the Japanese Studies Librarian, supporting world class research and teaching in Japanese Studies for Social Sciences and the Humanities.

You will have day-to-day oversight of the Bodleian Japanese Library, one of the principal collections on Japan in the UK, in liaison with the Head of the East Asia Section and you will line-manage a small team in delivery of high-quality frontline services to the University and external readers.

But that's not all. You will also liaise with and provide research support (provision of advice, assistance and training) for the Faculty of Asian and Middle Eastern Studies and the School of Global and Area Studies, promote information and digital literacies, and develop, manage and interpret the Library’s Japanese Studies collections.

And let's not forget about strategic development. As one of the Team Leaders in the East Asia Section, you will initiate and implement ongoing strategic development of the services and collections in the East Asia Section, including information and digital literacies, open access scholarship, review of lending policies, staff training and development, as well as other areas of strategic importance.

This is a permanent, full-time post, working 37.5 hour per week.

Are you ready to embark on this extraordinary journey with us? Don’t delay, apply today!

About You
You will have excellent knowledge of Japanese language (written and spoken) and literature, ability to read classical Japanese, significant experience of print and electronic resources for the academic study of Japanese, with genuine enthusiasm for the discipline and ideally knowledge of one or more other East Asian languages (e.g. Korean or Chinese).

You will be an excellent team player and expected to work constructively and flexibly in various teams, principally in East Asia Team, Asian and Middle Eastern Collections Subject Management Group, the Humanities Subject Consultants Group as well as with subject specialists and staff in other Bodleian Libraries, including the relevant technical services supervisor(s) and reader services supervisor(s).

You will communicate effectively in written and spoken English to a wide range of staff, users, external stakeholders, and general audiences.

What We Offer
As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:
• An excellent contributory pension scheme
• 38 days of annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans

More information is available at https://hr.admin.ox.ac.uk/staff-benefits

Diversity
Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.

How to apply
You will be required to upload your CV and a supporting statement as part of your online application. Your supporting statement should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs alone will not be considered.

The Chair of this recruitment panel will be Mamtimyn Sunuodula, Head of East Asian Section, who can be contacted with enquiries relating to the role (Mamtimyn.Sunuodula@bodleian.ox.ac.uk). General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department (recruitment@glam.ox.ac.uk).

Only applications received online by 12.00 midday on Friday 7 June 2024 can be considered. Interviews are expected to take place during the week commencing Monday 10 June 2024.

CompuGroup Medical Italia Group (CGM Italia Group) è parte di CompuGroup Medical SE, multinazionale di sanità elettronica, leader a livello mondiale. In Italia fornisce soluzioni software e servizi per i medici delle cure primarie, le farmacie, i dentisti e i medici specialisti, oltre che per amministrazioni pubbliche e pazienti. La maggiore distribuzione delle soluzioni sviluppate da CGM Italia Group avviene in Italia, ma i suoi prodotti sono personalizzati per essere venduti anche in Spagna e Francia.

Per la Divisione Farmacie CGM Italia Group ricerca un Sales Professional per la nostra sede di Marcon (VE).

 

Il Sales Professional si occupa della cura e della gestione della clientela esistente, circa 200 farmacie, alle quali offre un alto livello di servizio, supporto e consulenza in ambito commerciale e propone le soluzioni innovative che vengono sviluppate e immesse sul mercato dall’azienda e dai partner. Il Sales Professional gestisce la vendita del mix prodotti (software, hardware e servizi) sulla base delle indicazioni e degli obiettivi forniti dall’azienda stessa. È inoltre previsto lo sviluppo di nuova clientela.

Requisiti richiesti:

• Il raggiungimento di target di vendita assegnati;
• La capacità di lavorare in squadra e in stretta sinergia con gli altri canali di vendita e con il team di supporto;
• l’attenersi alle policy aziendali e all’utilizzo degli strumenti a disposizione, affinché il processo di identificazione delle opportunità commerciali e la loro valutazione si svolga in modo trasparente;
• pianificazione attenta, accurata e metodica delle visite ai clienti a cui fare proposte commerciali, in modo da massimizzare i risultati di vendita e la soddisfazione del cliente;
• l’attività periodica e costante di reportistica e di rendicontazione delle proprie attività.

Se siete in possesso di:

• Diploma o Laurea triennale o Laurea Magistrale
• Patente tipo B
• Esperienza almeno biennale in area vendite/commerciale o nel rapporto diretto col cliente, in contesti strutturati, dove pianificazione e analisi siano i driver dell’attività di field;
• Determinazione e spiccate doti relazionali;
• Buone capacità di problem solving;
• Capacità di lavoro sotto stress e per obiettivi;
• Buona conoscenza della lingua inglese e di Excel;

siete le persone giuste per unirvi alla nostra SQUADRA.

 

La ricerca è rivolta a candidati di entrambi i sessi (Legge 903/77).

I dati saranno trattati e conservati esclusivamente ai fini della presente o di future selezioni, garantendo i diritti di cui all’art. 13 D.lgs 196/03.

Technical Librarian

Job Category: Science

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

* * *

What You’ll Get to Do

Maintain the NRO Library’s integrated library system, databases, websites, and all other electronic library services provided by the NRO Library. Provide library front desk support during core hours. Conduct reference interviews and deliver guided research to customers. Develop and deliver training on search techniques and NRO library resources. Deliver open source information such as standards, journal articles, and ebooks to secure networks for NRO customer. Support the selection, cataloging, circulation, inventorying, and weeding of library materials.

More About the Role

TS/SCI with CI Poly is required to start. Will consider other candidates.

You’ll Bring These Qualifications

- Bachelor’s Degree in Library Science or related field;

- Proficient working in a Microsoft Windows and Outlook environment but not limited to Microsoft Office applications.

These Qualifications Would Be Nice to Have

- Experience providing Information Technology support to a library environment - Experience supporting reference and research in a library as well as using ILS

- Experience in SharePoint

What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
 

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

$66,100 - $135,600

General Maintenance Technician - TS/SCI

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

* * *

CACI is currently seeking a General Maintenance Technician to support our mission critical client in Fort Belvoir, VA.

What You’ll Get to Do:

As the selected candidate, you will, in part, be responsible for completing various general and specialized trade skills, including but not limited to; electrical, carpentry, painting, concrete, plumbing, welding, drywall installing or repair of various ceiling systems.  Duties may also include maintenance of the structure surrounding a facility such as fencing and gates.


More About the Role:

• Responsible for infrastructure sustainment activities

• Repair and change locks in the building and perform complex lock servicing to ensure maximum safety of all people

• Responsible for developing supply estimates for various projects, gathering technical data, evaluating/formulating safety procedures, material and fiscal requirements for assigned projects

• May assist project coordinator in planning, cost estimating, designing, developing and completing local projects

• Possess a working knowledge of laws, policies and procedures pertaining to the construction work environment, i.e., Occupational Safety and Health Administration (OSHA), facility, system equipment security, Environmental Compliance Assessment Protocol (ECAP) and National Electrical Code (NEC  

• Apply electrical, mechanical and structural knowledge to perform duties as assigned and as required to interpret construction and building blueprints periodically

• Duties may also include maintenance of the structure surrounding a facility such as fencing and gates

• Able to lift and/or carry objects up to 50 pounds, as well as climb ladders, walking up several flights of stairs, working on elevated surfaces and/or work in unusual or uncomfortable body positions or environmental conditions

• Some positions involve performance of work outdoors during various weather conditions

You’ll Bring These Qualifications:

• Vocational or High School Diploma or equivalent, and at least three (3) experience as a General Maintenance Mechanic.

• Specialized experience may include but is not limited to: knowledge of the fundamentals of engineering technician work, i.e., using a variety of trade skills such as electrical, carpentry, painting, concrete, plumbing, welding, and drywall; interpreting diagrams, specifications, manuals, and supply/cost estimates

• Experience in troubleshooting techniques in order to determine exact problems and tackle them accordingly

• Excellent ability to communicate system problems to both co-workers and management for proper understanding

• Exhibit good mechanical skills to handle equipment to avoid causing injuries to self and others on ground

• Must have ability to evaluate computer related work orders in accurate manner

• US Citizen with an active TS/SCI clearance

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

$45,400 - $90,900

General Clerk – File Room

Job Category: Service Contract Act

Time Type: Full time

Minimum Clearance Required to Start: Top Secret

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

* * *

Duties and Responsibilities:

•  Performs a combination of clerical tasks to support office, business, or administrative operations, such as maintaining records, receiving, preparing or verifying documents, searching for and compiling information and data; responding to routine request with standard answers by phone, in person, or by correspondence.
• Follows a few clearly detailed procedures in performing simple repetitive tasks in the same sequence, such as filing pre-coded documents in a chronological file or operating office equipment, e.g., mimeograph, photocopy, addressograph or mailing machine.

Required Qualifications:

• Must have High School Diploma or equivalent and two to three years of related experience.
• Must be able to obtain and/or maintain a favorable SSBI background investigation and must be cleared prior to start date.

 
Physical Demands:

• Normal demands associated with an office environment. Ability to work on computer for long periods and communicate with individuals by telephone, email, and face to face. Ability to lift 25 pounds. Some travel may be required.
• Ability to pass a mandatory Pre-Employment drug test.  Normal demands associated with working in an office environment.

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.
• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
• We offer competitive benefits and learning and development opportunities.
• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
• For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. 

This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.​
 

Minimum Required Hourly Wage:

$17.20

There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

Stand For Something Good With Us!

We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Assistant General Manager 

Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Assistant General Manager who loves to serve! This is an excellent opportunity for a leader with at least 3 years of senior management experience.

If work-life balance is your thing, we offer a 40-hour work week during our 8-week manager training program. Post-training, our management team works at least 40 hours and up to 50 hours, as the needs of the Shack dictates.

Qualifications: 

• Minimum 3 years of senior management experience in a high volume, fast-paced restaurant environment
• Ability to learn and train others on all aspects of the Shack operations
• Ability to drive hospitality and inspire others to do so
• Must be able to coach and develop others
• Minimum 1 years of P&L responsibilities 

Responsibilities:

• Oversee inventory, quality and safety
• Lead and develop the hourly team 
• Manages all support functions (i.e. hourly payroll, scheduling, etc.)
• Maintains the facility while upholding our standards of excellence and hospitality
• Assists GM with employee relations
• Establish and build community relations 

Our Benefits include:

• Career development opportunities – we are growing!
• Competitive salary + quarterly performance bonuses
• Medical, dental and vision insurance
• 401K plan with company match
• Paid time off (3 weeks to start)
• Charitable opportunities to give back
• Award-winning on-line training

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.  A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

We are expanding across the U.S. and around the world! Join our #ShackFam 

Shake Shack is an Equal Opportunity Employer 
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.

Relocation assistance may be available based on business needs and/or eligibility.

Sales

#LI-Remote #LI-PFE

Senior Leadership Training Professional

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Job Description

<br>

CoStar Group Company Intro:

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. 

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings for our customers.  We’ve continually refined, transformed, and perfected our approach to our business, creating platforms that have become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.  This is how we deliver for our customers, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

Role Description:

We are currently seeking an experienced and dynamic training professional who specializes in creating and facilitating content that will be presented to new and developing leaders within CoStar Group.  The role will be based in Richmond, VA which is the training hub for CoStar Group globally.  This individual will be responsible for developing a training curriculum that is focused on developing future leaders in accordance with the company’s business initiatives and objectives.  This position will play a critical role in advancing careers and developing leadership skills necessary to drive the success of our teams.  

Responsibilities:

• Design and develop a leadership training curriculum that addresses various populations across CoStar Group (new – experienced manager/leaders).
• Partner with senior leaders across CoStar Group to understand developmental needs of their leadership populations, and design scalable content that meets their needs, including tailoring specific content when necessary for niche populations.
• Collaborate with other functional teams across CoStar Group to deliver and execute training programs effectively and leverage existing subject matter experts to drive content creation and facilitation.
• Develop training content, instructor manuals, and course materials for internal use.  Where necessary leverage third party materials to supplement and enhance training. 
• Evaluate training program effectiveness through assessments, surveys and feedback from key stakeholders and recommend modifications to course content based on data
• Facilitate program delivery and train-the-trainer programs

Basic Qualifications:

• BA/BS degree in Human Resource Development, Organizational Development, Talent Development, or other subjects related to Adult Education required from an accredited, not for-profit college or university
• 8+ years of experience facilitating enterprise talent development initiatives and programs and engaging adult learners in in-person and virtual trainings; prior experience associated with leadership development at varying levels including emerging leaders, managers in training, and senior leadership training
• Proven experience successfully developing future leaders and people managers through content creation and facilitation
• Minimum 5+ years prior people management experience- this experience will prove important when facilitating Manager/Senior Leadership training materials
• Ability to effectively manage multiple projects simultaneously in a fast-paced and changing environment
• Ability to create an inclusive learning environment and adjust based on audience’s learning needs
• Proficient in Microsoft applications- Word, PowerPoint, Excel, etc.
• Working knowledge and application of adult learning methodologies
• 10% travel (international and/or domestic) as required for business need
• Track record of commitment to previous employers

Preferred Qualifications:

• Prior management experience leading individual contributors as well as people managers within a multi-level organization
• Working knowledge of Learning Management System
• Experience working in Instructional Design Applications. Articulate 360 preferred.
• Instructional design eye

What’s in it for you?

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. 

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program. 

Our benefits package includes (but is not limited to): 

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug 
• Life, legal, and supplementary insurance 
• Virtual and in person mental health counseling services for individuals and family 
• Commuter and parking benefits 
• 401(K) retirement plan with matching contributions 
• Employee stock purchase plan 
• Paid time off 
• Tuition reimbursement 
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups 
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks 

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply.  However, please note that CoStar Group is not able to provide visa sponsorship for this position.

#LI-MW2 

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Handles  telephone calls providing outstanding customer service. By using job knowledge and the information available, makes every effort to answer the customer's question/solve the problem. Educates the customer about Bank products and services, and up sells and cross-sells other products based on the customer's needs.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Handles customer calls in a professional, courteous manner.
• Provides accurate information to the customer. Explains products and policies so the customer can understand.
• Handles some complex customer inquiries in areas of expertise.
• Makes every effort possible to answer the customer's question or solve the problem during the call, without transferring the customer to another employee or department. When follow-up is required, doing so within the timeframe committed to the customer.
• Wherever possible help educate and convert the customer to a different or an additional self-service channel available.
• Consistently offer more cost effective service channels.
• Follows departmental policies and procedures, particularly in regards to customer confidentiality
• Accurately enters or confirms customer information into various systems; initiates and/or completes proper request forms in assisting customers.
• Effectively uses computer systems for tracking, information gathering, and/or troubleshooting.
• Suggest improvements and changes to processes and policies to improve productivity or customer satisfaction.
• Perform any other duties assigned.
• Continually learning and developing knowledge of Bank products and services.

SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High school education or equivalent. 
• Must be able to perform data entry and basic computer skills.
• Be able to understand and respond to customer inquiries in one or multiple product categories.
• Excellent customer service skills and the ability to articulate and explain information clearly.
• Previous customer service or call center experience preferred.
• Excellent telephone communication skills are essential.
• Must be able and willing to learn about Bank products and services.
• Good problem solving skills.
   

Consumer Contact Center Professional I, Start 4/22/2024; 9:00A-6:00P MTWF/Sat 10:00A-4:00P

LOCATION -- Cincinnati, Ohio 45227

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.