Total 19 Others level Quality Assurance / Control job vacancies in Brighton, BN1 2TF

Your new companyOne of our clients are looking to add a credit controller to their team in Brighton.

Your new role
Oversee all facets of the credit control process, ensuring timely collection of outstanding debts and maintaining accurate records.

• Collaborate with solicitors to escalate overdue accounts to legal action when necessary, ensuring compliance with legal procedures and company policies.
• Maintain regular communication with customers to address payment issues and updates. Coordinate with other teams to ensure seamless information flow and support.
• Generate detailed debt reports upon request, providing insights and data to assist in financial decision-making and strategy.
• Accurately code financial transactions and updates in the system, ensuring data integrity and consistency.
• Handle card receipts and cash inputs efficiently, ensuring all transactions are recorded accurately and promptly.
• Provide general support to other teams as needed, assisting with various tasks to ensure smooth operations and collaboration.

What you'll need to succeed

• Proven credit control experience
• Strong communication stills.
• Confident on the computer

What you'll get in return

• Monday to Friday, 9am - 5:30pm (36.25 hours per week).
• 22 days starting holiday entitlement plus statutory bank holidays
• Day off for your birthday
• Employee Assistance Programme.
• Season Loan.
• Company Events.
• Pension Scheme.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job summary To lead on and manage, strategically and operationally on Hard FM services including: Planned Preventative Maintenance Reactive repairs and maintenance Remedial works Minor works/small projects Capital projects Electro-Medical Engineering (EME) and medical devices The Assistant Director of Estates takes leadership responsibility for the development and management of the physical environment and will inspire and manage a team delivering maintenance and solutions to the technically operational areas of the estate. The post holder will ensure that the infrastructure on each of SCFTs sites supports the provision of high quality, safe care and delivers a positive experience for all that use them. In achieving this, the post holder is required to ensure that the company meets all its statutory and regulatory requirements. To lead and manage the Estates Team so as to provide a physical environment that is efficient, adaptive and responsive, in both the short and long-term, to the strategic aims, objectives and priorities of SCFTs customers. To provide professional advice to SCFT, including statutory health and safety and security requirements and to deputise for the Director of Estates & Facilities on relevant professional matters. The Assistant Director of Estates is a senior and significant management post at SCFT. Although the post holder is responsible for the development, management and operation of SCFTs estate, they need to be a general manager of the highest calibre who can make a significant contribution to the development and delivery of SCFTs wider strategic aims and objectives and its operation policies. They are expected to play a key leadership role within the senior management team by developing the estate and the Estates, EME and Capital teams delivering the service. Communication and working relationships Be responsible for customer relationships, through attendance at the both internal and external groups, chairing user group meetings and by prompt and positive responses to all customer complaints, ensuring at all times, good lines of communication throughout the Trust. Work with other members of the department to ensure a smooth and consistent service delivery is achieved to provide service excellence to both internal and external customers and patients. Key responsibilities Strategic Planning of the Estate Assisting the Director of Estate & Facilities with creating and maintaining a strategic estate plan (over a 10 year timescale) in line with the overall objectives of SCFT. Delivery of the strategic plan and Leadership of Estates, EME and Capital Managers. Development of a 10/15 year capital replacement plan that responds to the service development requirements of SCFT. Programme management and governance Devise and deliver an Estates Service Improvement plan in line with SCFT strategy to ensure that the service is improved and can confidently deliver services in compliance with statutory requirements. Ensure that all services provided by the division follow SCFT procurement rules and are in line with Standard Financial Instructions. Any contracts should be tendered to ensure they are back to back with divisional SLAs and standardised across the estate wherever possible, representing value for money. Draft, develop and implement policy, procedure and process across the division to ensure standardisation and adherence of the same. Identify improvements or gaps in service as well as staff training requirements with the departmental managers to continually improve standards of service. Development of Capital programme annually and ensure the delivery of the plan is in line with projected spend and timelines. Assist Managers with the compilation of business cases and tendering documentation where required, ensuring the final proposal is of sufficient standard for submission. Provide leadership and ownership to the assurance of project completion by ensuring a seamless handover of all capital projects is undertaken and relevant maintenance regimes and data are implemented in to the relevant systems to ensure the on-going operation of said assets and buildings. Interaction with external bodies Act as the SCFT point of contact for external bodies such as NHS Property Services and other Trusts (SCPT, ESHT, UHS etc) with regards to Estates operational issues & advice. Act as the Divisional representative for all Estates escalations and presence at formal meetings. Communication between the services identified above and their users, community groups and voluntary sector. This includes reporting to Brighton & Hove City Council, PCT partners and the Trust Board of Directors. Communicates frequently with a wide range of colleagues, organisations and agencies. This includes attending meetings, and the delivery of highly complex messages via reports and presentations and undertake training sessions for any of the technical functions identified above. Deliver highly complex messages, relating to service changes (market testing, outsourcing, TUPE transfers etc), to staff and senior managers. Liaison with the wider NHS, Department of Health, local Councils and other local groups on a frequent basis. To lead in the Care Quality Commission assurance process for the outcomes that relate to the department and to provide evidence in relation to the outcome standards. Operational Delivery Direct line management responsibilities consists of: Estates ManagersEME ManagerCapital Projects ManagerEstates Help Desk Defining, for the Departmental management team, their overall objectives and targets in support of the Estate Strategy and monitoring results to ensure that planned objectives and services levels are met. Setting and monitoring the professional standards required of departmental staff, having regard to quality expectations as well as relevant statutory and regulatory requirements. Reviewing and updating applicable Service Level Agreements and KPIs to reflect the needs of SCFT to ensure excellent service levels are delivered. This will include working with NHS PS to ensure a high level of service is provided throughout the estate. Embedding change derived from the Service Improvement programme and monitoring delivery to ensure this is at the required standard to meet the required Key Performance Indicators and Service Level Agreements. Ensure all systems have adequate reporting capabilities to enable accurate data provision, together with the ability to carry out informed analysis identifying and enabling focus on key areas for improvement. Oversee the delivery of national data compilations such as ERIC and PAM, ensuring data is accurate and timelines are met. Manage out-sourced external providers to achieve high standards and ensure good working partnerships. Prepare relevant specifications and undertake market testing in preparation of in-house/outsourcing tenders, including the service level agreement process where required. Ensure robust emergency, contingency and continuity plans are in place to allow for continuous service delivery throughout the division. Financial Management Compilation of annual budgets for the division to accurately reflect the needs of the department. Current budgetary responsibility for £9m pa capital funding and £4m pa revenue budget, plus an income stream of £2m pa (provision of M&E services to NHS PS). Constant review to ensure value for money, efficiencies and potential savings in order to contribute to the wider divisional CIP programme. The post holder is an authorised signatory for purchases within the Estates function, and also authorises staff timesheets and expense claims including bank and agency staff employed within the Estates function. The post holder is responsible for procurement of goods and services relating to the Estates function, including contracts for outsourced services and services delivered through Service Level Agreements (SLAs) with other NHS organisations. The post holder is responsible for security of stock within the designated stores areas.

To lead on and manage, strategically and operationally business support for the Estates and Facilities department, to ensure the department is compliant with both external and internal governance and legal obligations and functions. This will include:

· Fire

· Security

· Departmental governance

· Compliance reporting and auditing

· General reporting

· Administrative support

· Customer service

· Finance administration

· Quality

a) Finance
• The postholder is responsible for the budgets for Fire, Security, Administration & Compliance,for the physical assets associated with the services listed above including fixed and portable equipment, vehicles.



• The authorised signatory for purchases within the Business Management function, and also authorises staff timesheets and expense claims including for bank and agency staff employed within the Estates and Facilities services listed above.

• Is responsible for procurement of goods and services relating to the Business Management function, including contracts for outsourced services and services delivered through Service Level Agreements (SLA’s) with other NHS organisations.

• Responsible for trading accounts for commercial operations and tendering of contracts as appropriate and security of stock within the designated stores areas.

b) Staff management
• Line Manager for several departments. Responsible as line manager for all staff employed within the Business Management function. This includes responsibility for appraisals, managing sickness absence, disciplinary and grievance matters, recruitment and selection decisions, personal and career development of staff and departmental workload and allocation.

• To manage the balance between directly employed staff, temporary staff, agency staff and contractors to achieve optimum performance in service provision whilst maintaining cost effectiveness. To recruit and develop staff either employed by, or seconded to the Trust (B&HCC, or WSH staff) or utilised from the voluntary sector.

Why work for us?
• We have opportunities for everyone across our wide variety of services working in supportive team environments, including medical, clinical, support and corporate services
• Positive 2022 NHS Staff Survey results with compassionate culture and leadership, and support for staff wellbeing, scoring highly.
• A variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county.
• Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options.
• Excellent training and development opportunities tailored to individuals.
• Research opportunities
• Cost-effective and convenient workplace nurseries in Crawley, Hove and Brighton
• Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
• We are proud to be a Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces.
• We are proud to be a Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
• Located in stunning Sussex, with easy access to the South Downs and the coast.
• Access to a wide range of benefits and discounts for NHS staff.
1. Job summary

To lead on and manage, strategically and operationally on Hard FM services including:
• Planned Preventative Maintenance
• Reactive repairs and maintenance
• Remedial works
• Minor works/small projects
• Capital projects
• Electro-Medical Engineering (EME) and medical devices

The Assistant Director of Estates takes leadership responsibility for the development and management of the physical environment and will inspire and manage a team delivering maintenance and solutions to the technically operational areas of the estate.

The post holder will ensure that the infrastructure on each of SCFT’s sites supports the provision of high quality, safe care and delivers a positive experience for all that use them. In achieving this, the post holder is required to ensure that the company meets all its statutory and regulatory requirements.

To lead and manage the Estates Team so as to provide a physical environment that is efficient, adaptive and responsive, in both the short and long-term, to the strategic aims, objectives and priorities of SCFT’s customers.

To provide professional advice to SCFT, including statutory health and safety and security requirements and to deputise for the Director of Estates & Facilities on relevant professional matters.

The Assistant Director of Estates is a senior and significant management post at SCFT. Although the post holder is responsible for the development, management and operation of SCFT’s estate, they need to be a general manager of the highest calibre who can make a significant contribution to the development and delivery of SCFT’s wider strategic aims and objectives and its operation policies. They are expected to play a key leadership role within the senior management team by developing the estate and the Estates, EME and Capital teams delivering the service.
1. Communication and working relationships

Be responsible for customer relationships, through attendance at the both internal and external groups, chairing user group meetings and by prompt and positive responses to all customer complaints, ensuring at all times, good lines of communication throughout the Trust.

Work with other members of the department to ensure a smooth and consistent service delivery is achieved to provide service excellence to both internal and external customers and patients.
1. Key responsibilities

Strategic Planning of the Estate
1. Assisting the Director of Estate & Facilities with creating and maintaining a strategic estate plan (over a 10 year timescale) in line with the overall objectives of SCFT. Delivery of the strategic plan and Leadership of Estates, EME and Capital Managers.
1. Development of a 10/15 year capital replacement plan that responds to the service development requirements of SCFT.

Programme management and governance
1. Devise and deliver an Estates Service Improvement plan in line with SCFT strategy to ensure that the service is improved and can confidently deliver services in compliance with statutory requirements.
1. Ensure that all services provided by the division follow SCFT procurement rules and are in line with Standard Financial Instructions. Any contracts should be tendered to ensure they are back to back with divisional SLAs and standardised across the estate wherever possible, representing value for money.
1. Draft, develop and implement policy, procedure and process across the division to ensure standardisation and adherence of the same. Identify improvements or gaps in service as well as staff training requirements with the departmental managers to continually improve standards of service.
1. Development of Capital programme annually and ensure the delivery of the plan is in line with projected spend and timelines. Assist Managers with the compilation of business cases and tendering documentation where required, ensuring the final proposal is of sufficient standard for submission.
1. Provide leadership and ownership to the assurance of project completion by ensuring a seamless handover of all capital projects is undertaken and relevant maintenance regimes and data are implemented in to the relevant systems to ensure the on-going operation of said assets and buildings.

Interaction with external bodies
1. Act as the SCFT point of contact for external bodies such as NHS Property Services and other Trusts (SCPT, ESHT, UHS etc) with regards to Estates operational issues & advice.
1. Act as the Divisional representative for all Estates escalations and presence at formal meetings.
1. Communication between the services identified above and their users, community groups and voluntary sector. This includes reporting to Brighton & Hove City Council, PCT partners and the Trust Board of Directors. Communicates frequently with a wide range of colleagues, organisations and agencies. This includes attending meetings, and the delivery of highly complex messages via reports and presentations and undertake training sessions for any of the technical functions identified above. Deliver highly complex messages, relating to service changes (market testing, outsourcing, TUPE transfers etc), to staff and senior managers. Liaison with the wider NHS, Department of Health, local Councils and other local groups on a frequent basis.
1. To lead in the Care Quality Commission assurance process for the outcomes that relate to the department and to provide evidence in relation to the outcome standards.

Operational Delivery
1. Direct line management responsibilities consists of:

Estates Managers
EME Manager
Capital Projects Manager
Estates Help Desk
1. Defining, for the Departmental management team, their overall objectives and targets in support of the Estate Strategy and monitoring results to ensure that planned objectives and services levels are met.
1. Setting and monitoring the professional standards required of departmental staff, having regard to quality expectations as well as relevant statutory and regulatory requirements.
1. Reviewing and updating applicable Service Level Agreements and KPIs to reflect the needs of SCFT to ensure excellent service levels are delivered. This will include working with NHS PS to ensure a high level of service is provided throughout the estate.
1. Embedding change derived from the Service Improvement programme and monitoring delivery to ensure this is at the required standard to meet the required Key Performance Indicators and Service Level Agreements.
1. Ensure all systems have adequate reporting capabilities to enable accurate data provision, together with the ability to carry out informed analysis – identifying and enabling focus on key areas for improvement.
1. Oversee the delivery of national data compilations such as ERIC and PAM, ensuring data is accurate and timelines are met.
1. Manage out-sourced external providers to achieve high standards and ensure good working partnerships. Prepare relevant specifications and undertake market testing in preparation of in-house/outsourcing tenders, including the service level agreement process where required.
1. Ensure robust emergency, contingency and continuity plans are in place to allow for continuous service delivery throughout the division.

Financial Management
1. Compilation of annual budgets for the division to accurately reflect the needs of the department.
1. Current budgetary responsibility for £9m pa capital funding and £4m pa revenue budget, plus an income stream of £2m pa (provision of M&E services to NHS PS).
1. Constant review to ensure value for money, efficiencies and potential savings in order to contribute to the wider divisional CIP programme.
1. The post holder is an authorised signatory for purchases within the Estates function, and also authorises staff timesheets and expense claims including bank and agency staff employed within the Estates function.
2. The post holder is responsible for procurement of goods and services relating to the Estates function, including contracts for outsourced services and services delivered through Service Level Agreements (SLA’s) with other NHS organisations.
3. The post holder is responsible for security of stock within the designated stores areas.




This advert closes on Thursday 31 Oct 2024

Your new company
One of our clients are looking to add a credit controller to their team in Brighton.

Your new role
Oversee all facets of the credit control process, ensuring timely collection of outstanding debts and maintaining accurate records.

• Collaborate with solicitors to escalate overdue accounts to legal action when necessary, ensuring compliance with legal procedures and company policies.
• Maintain regular communication with customers to address payment issues and updates. Coordinate with other teams to ensure seamless information flow and support.
• Generate detailed debt reports upon request, providing insights and data to assist in financial decision-making and strategy.
• Accurately code financial transactions and updates in the system, ensuring data integrity and consistency.
• Handle card receipts and cash inputs efficiently, ensuring all transactions are recorded accurately and promptly.
• Provide general support to other teams as needed, assisting with various tasks to ensure smooth operations and collaboration.

What you'll need to succeed

• Proven credit control experience
• Strong communication stills.
• Confident on the computer

What you'll get in return

• Monday to Friday, 9am - 5:30pm (1 hour and 15 mins unpaid lunch break) - 36.25 hours per week.
• 22 days starting holiday entitlement plus statutory bank holidays (increases with length of service after 2 years).
• Day off for your birthday after successful completion of the probation period.
• Employee Assistance Programme.
• Season Loan.
• Company Events.
• Pension Scheme.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

My client, a large global brand is looking for an experienced Compliance Screening Analyst on a initial 6 month contract basis. The role is Hyrbid (3 days based in the Brighton office) and Inside IR35.

This position will sit within the UK Market Compliance (MCO) Team, responsible for supporting the continuing development and maintenance of a comprehensive anti-money laundering (AML) compliance program.

This specific role will sit within the UK AML Screening Team supporting the Money Laundering Reporting Officer (MLRO) within the Legal Entities. You will support the screening of persons and entities on core sanctions and risk lists, risk assessments of Special Interest Persons (SIPs) and Politically Exposed Persons (PEPs) against watchlists and negative media information and the reviewing of High-Risk customers/entities.

Daily tasks would include -

Conducting reviews on risk list individuals and sanction screening and completing risk assessments of both PEPs and SIPs to ensure all risks have been considered and actions have been taken accordingly to ensure Compliance with all relevant procedures and regulations.

Required skills and experience:

• A basic knowledge of relevant laws, regulations, standards, and policies relevant to AESEL and AEPSL in the area of Anti-Money Laundering (AML) and Counter Terrorist Financing (CTF).
• Basic understanding of UK AML Regime, including ability to interpret AML/CTF requirements e.g. Proceeds of Crime Act 2002, The Money Laundering and Terrorist Financing (Amendment) (EU Exit) Regulations 2020, Joint Money Laundering Steering Group (JMLSG), Bribery Act 2010 and Terrorism Act 2000.
• Strong Teamwork, Relationship, and Influencing skills.
• Strong communication skills and ability to produce written summaries which clearly consolidate recommendations and conclusions.
• Ability to self-manage workload as well as being able to work in a goal-based environment, particularly with the ability to balance efficiency and effectiveness.
• To have previously worked in an operations environment.

Preferred skills and experience:

• Experience with PEPs, SIPs, Risk Lists, Sanctions or EDD investigations.
• A background in Compliance, Risk, Fraud/AML is preferable.
• University Graduate and/or relevant professional qualifications - Law Degree, Compliance/AML Diploma, ACAMS Certification

My Client a large global brand is looking for an experienced Business Conduct Quality Monitoring / Testing Analyst on a initial contract basis. The role is Hybrid (3 days onsite) and Inside IR35.

The Business Conduct Program provides clear standards and governance for all customer facing interactions to ensure that our colleagues operate with the highest conduct standards, as individuals and as a team.

The specific role will report to the Business Conduct Program Director based in the UK.

Daily tasks would include -

• Conducting monitoring of customer facing colleague interactions (Including phone calls, written communications and face - face interactions) to ensure that each interaction has been conducted in a compliant manner according to the business Enterprise Business Conduct Policy and standards.
• Accurately recording outcomes of monitoring activities into a compliance database to drive management reporting.
• Liaising with business sales and acquisition leaders reviewing cases of non-compliant behaviours identified for their direct reports

Monitoring consists of evaluating interactions against a defined set of compliance criteria to identify potential misconduct behaviours requiring further investigation or colleague management actions. Misconducts are defined as behaviours which

• Mislead customers and prospective customers regarding business product features to the extent that they have insufficient or incorrect information which prevents them from making an informed decision about the most appropriate product or service for them
• Use of aggressive tactics to apply undue pressure to customers or prospects
• Falsification of applications / failing to secure express consent from customers or prospects to proceed with application for a new product or service
• Attempting to manipulate incentive payments for personal advantage

Full training will be provided

Required skills and experience:

• A background in a quality control, monitoring, testing or risk assessment is preferred
• Attention to detail and ability to report outcomes to a high degree of accuracy (as results may impact colleagues' contracts and or financial payments accuracy is critical)
• Strong Teamwork, Relationship & Communication skills.
• Ability to self-manage workload and achieve monitoring targets particularly with the ability to balance efficiency and effectiveness.
• An understand of sales operations would also be beneficial.

My Client a large global financial services brand is looking for an experienced Project Manager on a initial 6 month contract basis. The role is Hyrbid (3 days onsite) and Inside IR35.

Project Manager Legal Entity Refresh

Description

The Financial Crimes Transformation Programme focuses on fulfilling regulatory commitments and de-risking the portfolio by uplifting our capabilities. To support this objective, the Enterprise Anti Money Laundering (AML) team is delivering on the Know Your Business and Customer (KYB / C) Refresh programme for our Issuing Legal Entity base, including small business and commercial. Joining the Issuing LE Refresh programme, this role will focus on delivering an effective process to refresh our Legal Entities and their associates, ensuring the implementation of:

• High quality, robust and sustainable processes, delivered with effective controls and rigorous business testing.
• An optimised client experience and servicing strategy.
• Strong business governance and accountability.

Reporting into the Director Issuing LE Refresh, key responsibilities will include, but are not limited to:

• Accountability for forming requirements, translating business expectations into executable work.

• Accountability for process and procedure design, up to and including implementation.
• Accountability for planning and monitoring project implementations against milestones and deliverables.
• Accountability for managing risks and issues that arise from the project
• Responsible for the day-to-day management of third parties engaged to support refresh.
• Responsible for preparing materials for steering committees and other senior leadership updates.
• Challenging the status-quo to drive incremental improvements to delivery velocity.

This UK based role is an exciting development opportunity for a project manager with knowledge of the issuing business to join our team!

Minimum Qualifications

Key Skills Required:

• Results driven, with a track record of delivering projects against aggressive fluid timelines across a complex and matrixed environment.
• A multi-tasker, able to prioritise multiple initiatives simultaneously and still achieve results
• Adaptable, able to thrive in a fast-paced environment with high degrees of ambiguity and fluid priorities.
• Detail orientated, with a keen eye for specifics and ability to produce high quality documentation.
• Relationship builder, with proven experience in gaining trust quickly and delivering value.
• Outstanding communication and influencing skills, with demonstrated experience working with a variety of stakeholders across both seniority and business unit.

CONSTRUCTION QA MANAGER
BRIGHTON
DURATION - 10/12 WEEKS
£260 - £270 PER DAY
START ASAP

This job for a freelance Quality Assurance Manager joins an established project team on an external cladding scheme in Brighton. The key responsibility in this role of site QA Manager will be overseeing the installation quality and input compliance photographs into Zutech.

Key skills and experience required:

* Knowledge of cladding systems and previously worked with Zutec software.
* Maintaining high levels of health, safety and environmental standards
* Strong communication and liaison skills
* CSCS, SMSTS/SSSTS & First Aid at Work.
* Maintain strict quality control procedures and conduct regular site safety checks
* Strong attention to detail with a keen eye for producing a high quality finish
* Good IT skills including Word, Excel and Outlook

Please apply by sending your CV to Search Construction or call Connor on 07976583814.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Main Duties and Responsibilities Leading by personal example, to establish a high profile for quality governance within the Trust and collaborate within the clinical operating model to share good practice. Actively contribute to help communicate Trust-wide lessons learnt and celebrate success. Working independently; acting as lead advisor to clinicians regarding clinical governance methods, tools, data collection, data analysis and interpretation, report writing, presentations and the facilitation of action planning and policy implementation. Ensure that the Trust Board and relevant committees are provided with up to date, accurate information. Develop quality governance, quality improvement and risk reports in line with Trust requirements. Identifying local and divisional trends by analysing aggregated data and triangulating information to give a holistic picture of quality within the division and to support the identification of risks and quality improvement opportunities. Analyse evidence from a variety of sources to ensure it supports regulatory and statutory requirements, escalating risk and non-compliance where necessary. Enable the division to fully participate in relevant national programmes including audits CQUINS GIRFT Patient Reported Outcome Measures (PROMs) programmes and National Confidential Enquiries into Patient Outcome and Death (NCEPOD). Ensure a Divisional Audit Plan is in place to deliver national and local clinical audits in line with the Clinical Audit Plan and monitor the completion of action plans associated with patient safety incidents, complaints, claims, inquests or other investigation and that these remain embedded within the division. Lead on the identification of opportunities for quality improvement and developing and implementing plans to deliver quality improvement priorities including through monitoring and identifying areas of improvement in relation to NICE, CQC and other quality standards and guidance. Ensure the analysis and learning has been completed as part of the implementation of the Trusts Learning from Deaths policy. Support the preparation for inquests, claims responses and mortality and morbidity meetings. Provide the quality assurance methodology for the review of all PSII reports ensuring alignment and compliance to the NHSE Patient Safety Incident Response Framework (PSIRF). Provide specialist support and advice with regard to investigation methodology and investigation report writing. Facilitate patient safety incident investigations, after action reviews, hot debriefs and thematic reviews. Working in collaboration with the divisional director of nursing, and chief of service produce high quality (based on national HSIB system based best practice) incident investigation reports. Demonstrate good understanding and background knowledge of national systems-based models such a SEIPS and Safety I & Safety II methodology. Work alongside the divisions as part of the Trust Clinical Operating Model (COM) as an initial point of contact to advise and assist with incident management, and Duty of Candour. Support the divisional directors of nursing with the quality governance from the beginning of the investigation process, (i.e. setting the terms of reference) throughout (i.e. PSII report writing, through to closure). Support the complaints managers (divisional business partner model) as required with the process of complaints investigation. Attend divisional quality governance meetings/SDR and clinical safety huddles. Assist the Head of Patient Safety and Risk in ensuring and assuring compliance of the risk management system with relevant standards for CQC. Assist the Head of Patient Safety and Risk in preparing the Trust to meet the requirements of national bodies, including NHS Resolution, the National Reporting Learning System (NRLS), and CQC. Attend inquest as required. Communication Promote an open culture in dealing with patients, families, staff and external stakeholders to ensure that patient safety incidents are fully reported, documented and the necessary action taken. Nurture positive relationships with clinical staff to ensure effective communication of all issues relating to patient safety, experience, outcomes, effectiveness, and risk. Assist divisions with risk assessment and ensure appropriate action is implemented. In line with patient safety investigation and working collaboratively with patients, families carers and staff; the post holder will present complex, sensitive or contentious information to a large group of staff or members of the public, or Working with patients and families in line with the Duty of Candour Regulation 20, the post holder will both provide and receive complex, sensitive or contentious information; where there are significant barriers to acceptance which need to be overcome using developed interpersonal and communication skills such as would be required when communicating in a hostile, antagonistic or highly emotive atmosphere. Service Delivery and Improvement Oversee the development and implementation of the divisional quality improvement plan to deliver Trust and divisional quality objectives, identifying quality gaps, improvement priorities and monitoring and reporting on progress and impact Support the improvements in patient experience and engagement through implementation of the Trusts strategy. Ensure national and local compliance for clinical audit, NICE guideline, CQUIN, and report on progress. Ensure effective divisional systems are in place for identifying and disseminating learning and monitoring the impact on patient safety. Ensure the division implements the Trusts Risk Management Strategy and Policy including reporting and providing assurance that risks are effectively managed ad mitigated. Inform the development of divisional and Trust wide policy and strategy; ensuring corporately agreed policies, strategies and priorities are reflected in divisional policy, procedure, and planning. Co-ordinate the implementation of the Trust Risk Strategy and Policies within the division including responsibility for ensuring the integrity of the DCIQ risk registers and H&S risk assessments. Support business planning and overall performance management as appropriate by ensuring quality impact and risk assessments are an integral part of the process. Participate in the development and implementation of the Trust clinical & quality governance systems and processes contributing to the achievement of organisational objectives. Critically analyse PSI, identify trends, prepare written reports and make recommendations for action as appropriate. Keep updated on all relevant national guidance including the NHSE Patient Safety Incident Response Framework and Never Events. Ensure divisional quality governance mechanisms are in place and operating effectively and in line with Trust policy including mortality and morbidity meetings, divisional and speciality level governance meetings and representation at Trust level quality meetings. Be familiar with the Trusts Duty of Candour policy and advise on its use in supporting PSII. Be responsible for safe use of organisation resources and equipment/orders supplies for area of work. Use computer software to create reports, documents and drawings, and adapt design information systems to meet the specifications of others. Develop spread sheets and other tools for audit approaches, creation of audit data collection tools, clinical audit governance database/responsible for development and maintenance of audit database for organisation. Ensure compliance with the information governance requirements including consent, confidentiality, and information storage in line with Trust and national policy and legislation. Interpret and analyse themes and trends in line with the Trust quality objectives for True North, supporting the development of corporate reporting dashboards and frameworks in line with the Trust strategic direction on harm reduction. In collaboration with the Patient First safety programme, support divisional patient safety initiatives (breakthrough objectives), Strategic Deployment Reviews (SDR) Catch-balls and safety huddles and peer reviews. People Management and Development Promote and participate in multidisciplinary training aimed at ensuring that new and existing staff fully understand the Trusts approach to quality governance management. Patient Care Delivery Support the implementation and evaluate a systematic approach to the national requirement for DoC in response to all incidents (resulting in moderate/significant harm or death) in collaboration with the divisions and senior managers within the Trust. Support and promote the open disclosure (DoC) of patient safety Incidents to patients and relatives. Work in a clinical environment as required, with both the Peer Review process and Business Continuity (within the post holders professional scope of practice). Learning and Development To be responsible for proactively developing own practice and knowledge. Maintain professional clinical registration. Hold an accredited investigation training qualification. Analyse evidence from a variety of sources to ensure it supports regulatory and statutory requirements, escalating risk and non-compliance where necessary.

My client a large global brand is looking for an experienced Compliance Project Manager (Uplift Program) on a initial contract basis. This is a full time role, Inside IR35 and Hyrbid (Based 3 days onsite in Brighton).

This role will focus on project management, analysis and execution of key compliance initiatives for the business including:

• Uplift of the counterparty due diligence program to reflect changes in business models and regulator expectations.
• Rollout of the Compliance Program & Risk Assessment Process
• Development of Legal Entity Compliance Program

Key responsibilities will include, but are not limited to:

• Develop project plans, including definition of key activities, identification of dependencies and stakeholder support needs to inform end-to-end delivery timelines.
• Definition of requirements for core deliverables in partnership with SMEs across Global Compliance & Ethics
• Compliance process and procedure design and implementation.
• Project oversight including status reporting
• Preparation of materials to support steering committees and other senior leadership updates.
• Ensuring timely identification, assessment, prioritisation and management of risks and issues.

Key Skills & Experience:

• Knowledge of Compliance Risk Management Programs, Compliance Risk Assessment including counterparty due diligence.
• Results driven, with proven project management skills in the delivery of similar projects against aggressive timelines across a matrixed environment.
• A multi-tasker, able to prioritise multiple initiatives simultaneously and still achieve results.
• Proven analytical skills, with proficiency in qualitative and quantitative analysis.
• Detail orientated, with a keen eye for detail, ability to produce high quality documentation.
• Demonstrated ability to partner with a broad network of stakeholders to drive projects forward as well as effective issue identification and resolution.
• Relationship builder, with proven experience in gaining trust quickly and delivering value.
• Strong communicator, with experience of engaging with senior management.
• A fast learner, with an ability to learn new processes and capabilities quickly.
• Self-starter with high intellectual curiosity, attention to detail and an ability to adapt to change.
• Ability to thrive in a fast paced and fluid business environment

Facilities Manager - Luxury Residential - London - up to £60k


My client a property managing agent known for it's expert management of Prime London locations is seeking a Facilities Manger to support the general manager of an impressive new development. You will work closely with the GM to manage the day-to-day contract but with an emphasis on all things compliance and health and safety matters. You will ensure high quality service levels are delivered and maintained and will assist in driving the highest level of resident and stakeholder experience.

The Facilities Manager will support the continued mobilisation of the residences focusing on the smooth running of the development ensuring all compliance, health and safety, audits are carefully managed whilst assisting with the management of operating budgets and service charge.

To be considered you will need to display a thorough understanding of workplace facilities management and ensure these best practices are implemented.

Some of the duties will include:

• Ensure all compliance matters and health and safety audits are up-to-date and reviewed regularly
• To ensure consistent knowledge of the service vision and all other service standards or operating procedures and assist the Residential General Manager in their implementation
• Re-actively handling all estate requests from residents to provide creative options in a timely manner through Quick and Efficient Service
• Assisting the General Manager in the monthly reporting of SLA's & KPI's against each service contract across the development
• To ensure COSHH is up to date and the team is trained on and monitor it is adhered too
• Assist with the delivery and support of the Building Safety Act 2022 where appropriate; ensuring that buildings are safe and feel safe for all stakeholders.
• Manage all audit processes to a high standard, ensuring 100% Health and Safety compliance throughout the development
• Encourage and motivate colleagues to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements
• Liaising with our health and safety consultant to ensure that all risk assessments on site are up to date and the teams are fully trained
• Assist General Manager in review and management of operating budgets and the service charge
• Overseeing relationships with commercial tenants and dealing with maintenance faults of occupiers
• Instructing works and managing contractors through to completion via tendering, purchase orders, follow up and direction

The ideal candidate will have an excellent track record of building, managing and maintaining relationships. You will be a problem solver with a desire to deliver the best service. The ideal candidate will have worked with a luxury or high end corporate environment.

As you would expect, you will receive a competitive salary and also enjoy a generous benefits package which includes career development (paid for recognised qualifications) and you will be managing one of London's newest landmark locations.

How To Apply:

If you believe you have the skills and experience required for the role, please apply via the link on this page.

If you have any questions, then please contact Richard at the Search London office.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

RPS is looking for a Senior Consultant within the Permitting & Compliance team to join our Environmental division in various locations. The Team supports a range of projects including waste management, conventional and renewable energy, oil and gas and other major industrial clients.

RPS is a leading global environmental consultancy. We specialise in all areas of the built and natural environment, shaping the future of our environmental, social and economic landscapes. Our people are our success. We need people who share our passion on solving the problems that matter. Here you’ll find work that is challenging and rewarding, and you’ll be supported every step of the way.

What you’ll be doing

Preparing applications for environmental permits, licenses and approvals from regulatory agencies – including new applications and variations to and surrender of existing permits.
Developing environmental management system documents and supporting management plans required by our Clients environmental permits
Overseeing permit monitoring and reporting to the UK Regulators
Discharging pre-operational conditions and permit improvement condition items
Respond to and deal with technical queries on projects as required and in a professional and timely manner
Preparing proposals with review from senior staff
Ensuring quality control of the output of projects in accordance with the approved QA system
Supporting and being the potential lead role for aspects of work delivery reporting to more senior staff for approvals
Supporting more senior staff in the delivery of the permit and compliance team marketing strategy.

Who we’re looking for

MSc in an environmental discipline and a good understanding of pertinent environmental legislation, regulations and guidance documents.
Previous experience in preparing permit applications
A good understanding of UK regulators permitting guidance and requirements
Strong project management skills
Ability and confidence to build and maintain working relationships with clients, external bodies and internal teams.

RPS, A Tetra Tech company

Representing an exciting new chapter in our business, in January 2023 RPS became a Tetra Tech company. With 27,000 employees in more than 550 offices in more than 120 countries on seven continents, Tetra Tech is a leading, global provider of consulting and engineering services. As a Tetra Tech company, RPS is proud to offer our people market-leading development and project opportunities, helping to solve some of the world’s most complex problems.

What’s in it for you?

We will provide you with a competitive salary, opportunities to invest and many other benefits including: 25 days holiday + bank holidays, Option to purchase up to 5 extra days per year, Company pension scheme, Group Disability Scheme, Share Incentive Scheme, Life Assurance, Cycle to Work Scheme, Health Screening, Employee Assistance Programme (including numerous wellbeing initiatives and mental health support), Dental Cover, Professional Memberships and access to BenefitHub offering discounts, cash back offers and rewards.

We’re an accredited training provider – from entry level to master’s degree level professional qualifications in leadership & management and executive coaching & mentoring, we support learning and development for everyone.

A personal development plan and a transparent career pathway puts you in the driving seat of your career and you’ll be supported as far as you want to go.

We encourage and value different ideas, perspectives, and styles of thinking. We need a mix of experiences and skills to develop the most innovative ideas. We respect one another and recognise the potential and contribution of everyone. You’ll be joining a diverse community and a company that puts its people first and prioritises their wellbeing.

We understand the need to work flexibly, with agile offices and hybrid working offered as standard, we’re happy to talk about flexible working. This is a workplace that works for you.

A career here is far from ordinary. Here you’re not a number, you’re part of the solution.

What happens next?

The Talent Acquisition Team will be in touch to let you know the outcome of your application. If your application is progressed, you’ll have a conversation with one of our recruiters followed by a two-stage interview process with the Team.

If this opportunity suits your career journey, we’d love to hear from you. All applications will be considered, and we will try our best to respond to you within seven working days.

Proud member of the Disability Confident employer scheme

Service Delivery and Improvement Assist with ensuring the requirements of Good Distribution Practice are complied with such that the Trust retains all statutory licenses it requires to support the services it provides to other healthcare providers inside and outside of the NHS. Assist with planning and delivery of new facilities working closely with Pharmacy Quality and Projects Manager and leads for services. Assist with the reporting of internal and external audits including self-inspection. To participate in internal and external audits including self-inspection. To contribute to the clinical governance process by reducing quality and medication errors through encouraging and accepting feedback from Datix system users and the pharmacy quality system users. To implement or promote any outcomes in relation to internal or external audits. To be aware of and work within departmental procedures and policies; accepted standards of practice, and relevant legislation (e.g. Health and Safety, Medicines Act) at all times to practice in accordance with the GPhC Standards of Conduct, Ethics and Performance. To assist in the development and maintenance of clinical procedures and guidelines for good practice, both within the pharmacy and the Trust. To act as deputy when required in Preparative Services Governance Board. To carry out any other duties as requested by the Pharmacy Quality and Projects Manager e.g. information retrieval for Root Cause Analysis (RCA) /incident review, Deviations and Datix reports etc Patient Care Delivery Assist with ensuring the pharmacy quality systems which protect the patients and external customers from errors are robust. Assist with ensuring all aspects of pharmacy service exceed any agreed national or trust minimum standard and that where this is not the case it is identified with proposed actions to resolve the issue. Assist with developing audit processes to ensure that all legal, professional and service requirements are met. Help to ensure the audit cycle is completed, especially where action points were identified. Assist with implementing and monitoring national initiatives and directives where relevant to the role. Ensure that user views are accounted for in the planning and implementation of service delivery. Assist with ensuring that errors, complaints and incidents within the scope of the role are managed within the Trusts guidelines Communication To build and maintain excellent communication and working relationships with all members of the pharmacy team. To work effectively and positively with Pharmacy Quality and Projects Manager in relation to delivering internal audit and self-inspections and action plans for both internal and external audits as needed. Communicate technical information regarding audit and feedback. To liaise with all contributors to the pharmacy quality system audit agenda including pharmacy board, lead pharmacists and their teams, pharmacy staff, nursing staff and other health professionals where appropriate. To assist the Pharmacy Quality and Projects Manager in the dissemination of information required by the Chief pharmacist and where required within the Trust. To develop links nationally and regionally with other pharmacy technicians, pharmacists and quality staff to share best practice. To assist in providing updates to all members of the pharmacy board. To communicate complex technical information to colleagues and service users both internally and externally. Participate in relevant working groups communicating and feeding back to both with senior and junior colleagues. Assist in training of other staff with regards to quality and service development. To liaise with external auditors e.g. Specialist Pharmacy Services (SPS) and MHRA, communicating relevant information within timelines. People Management and Development Ensure that all staff adhere to departmental and Trust policies and procedures. To provide specialist training to staff of all grades in the use of the pharmacy quality system and quality management system, including deviation and change control, risk assessment, root cause analysis, criticality and quality risk management. Support and facilitate training programmes for pre-registration pharmacy technicians. To participate in the training and development of trainee pharmacists supporting the education and training teams. To act as an educational supervisor to members of staff who are undertaking NVQ 2 & 3 where necessary, supporting the education and training teams. To lead and participate in the education and training of members of staff external to pharmacy, including doctors, nurses, physiotherapists etc. Successfully complete and maintain own accreditations, including MO, dispensing and checking if appropriate. Undertake continuing professional development/revalidation to keep up to date with advances in service and own educational needs. To conduct and attend educational sessions for all members of staff. To work closely with the Pharmacy Quality and Projects Manager and Lead Education and Training Technician in all aspects of education and training relating to pharmacy Quality Systems. Staff Responsibilities To be responsible for direct line management and supervision to allocated staff including recruitment and selection. To perform appraisal; 1-2-1 meetings, recruitment and retention; performance management; for staff the post holder line-manages - assess staff performance against agreed performance standards/objectives and/or competencies at least annually and develop meaningful and achievable personal development plans and objectives.

Compliance Advice Manager
Brighton / Hybrid
£40,000 - £60,000 per annum
I am currently recruiting for a Compliance Advice Manager for a well established financial services provider in Brighton (2 days a week in the office).
Compliance Advice Manager
The role requires a candidate with strong Compliance experience ideally in a financial services / insurance. The roles will cover a variety of compliance elements including but not subject to:
* Reporting
* Advisory
* Business Partnering
* Conduct risk / Consumer duty
* Regulatory change
* Data protection
* FCA regulation knowledge
If this sounds like you please apply the job online, please note if you do not have relevant experience your application will not be responded to.

Payroll compliance specialist

Morgan Hunt is working with a National Regulatory body who are recruiting for a Payroll compliance specialist. This position will sit within the Pensions payroll team as a main point of contact for all payroll related issues within the organisation.

The perfect candidate will need to ensure all pension contributions are calculated efficiently and accurately while working with key contacts in HMRC and DWP. As well as keeping up to date with relevant legislative changes and communications impacting the payroll software industry and services they provide.

This role will also support and present at Automatic enrolment ( AE ) conferences , payroll conferences and other speaking events within the industry.

This permanent hybrid role based in Brighton and is paying up to £55,000.

Key Responsibilities of the Payroll compliance specialist :

• Support AE Compliance and Enforcement ( C & E ) from a payroll perspective on all case work, as required

• Deep understanding of the payroll industry and systems including the key stakeholders, enabling Auto enrolment to thoroughly investigate any non-compliance in this area and put corrective solutions in place where necessary

• Develop payroll data analysis and compliance tools that support AE C&E investigations

• To help the major AE payroll and middleware software providers understand the AE regulations

• To run a programme of face-to-face meetings with large software providers ensuring all aspects of their AE design are compliant

• To keep a record of all external payroll related meetings ensuring networking and contact details are recorded and maintained

• To plan AE software industry engagement campaigns and attend public speaking events as agreed.

Previous Skills and Experience of the Payroll compliance specialist :

• 5 years payroll software industry experience

• Membership of CIPP (Chartered Institute of Payroll Professionals)

• Excellent working knowledge of payroll industry and best practices, including HMRC tax and NI rules

• Expert on AE legislation, particularly assessment and pay reference period processes

• Use of standard Office IT software applications

• Strong working knowledge of pension provider industry and middleware software industry

• Technical knowledge of payroll software systems

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.