Total 19 Manager level Quality Assurance / Control job vacancies in Newport, Isle of Wight, PO30 2DX

Role: Recruitment Compliance Team Leader

Salary : £28,000 - £30,000 (DoE)

Location: Hull

Hours: 8:30 - 4:30 Mon-Fri

My client in Hull, one of Yorkshire's most established, innovative and highly accredited healthcare and social recruitment agencies and staffing providers is looking for a Recruitment Compliance Team Leader.

As Senior Compliance Officer you will be responsible for leading and managing a small but growing team of healthcare recruitment compliance officers. The role is predominately hands-on, and you will be part of the daily administrative duties to achieve a fully compliant database of candidates and workforce within the company. You will also undertake research to ensure all legislative requirements in relation to compliance are met and produce reports and statistics to the management team on a regular basis.

Key Responsibilities/Accountabilities

• Be a hands-on integral part of the administrative team
• Undertake all administration in relation to DBS, medical, qualification and mandatory training compliance for new and existing Healthcare and Homecare candidates plus the company's permanent workforce.
• On-going coaching with individuals to encourage both professional and personal development.
• Ensuring the team are following the correct process' & hitting their KPI's.
• In-depth knowledge of the workforce alliance and HTE NHS Framework compliance requirements.
• Ensure that the compliance knowledge base is up to date and relevant research has been proactively obtained to ensure all compliance duties are being undertaken in line with legislative guidelines.
• Involvement in the development, maintenance and population of all compliance information systems.
• Identify and communicate to your line manager any opportunities for improving compliance across the company.
• Provide data, information and reports to the relevant teams and Directors.
• Ensure all compliance information is stored accurately, legally and securely.

Role Requirements:

• Previous experience in a Medical, Homecare or Healthcare Compliance
• Strong organisation and time management skills
• Excellent communication, people management and leadership skills.
• Tact and diplomacy with the ability to deal with difficult situations.
• Experience and track record of designing, implementing and delivering on successful strategic compliance projects.
• An inquisitive nature and high level of awareness is required to identify the root cause of problems, matched by the desire to locate innovative solutions.
• Expert in the use of the full range of MS office products
• Ability to write and verbally present information and proposals.

How to Apply:

If you are an experienced compliance professional with a passion for healthcare recruitment and team leadership, we'd love to hear from you! To apply, please submit your CV and a cover letter outlining your experience and interest in the role.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Cyber Compliance and Regulatory Affairs ManagerPermanent - £75k to £95k + potential bonus and benefitsLocation: Hybrid/remote - Newport

Your new company

A leading utilities organisation in Wales are currently looking for a Cyber Compliance and Regulatory Affairs Manager to come in and spearhead the organisations compliance and regulatory affairs estate.

Your new role

You will be responsible for managing the Cyber Compliance and Regulatory Affairs. With this role, you will be interfacing with the Government and OFGEM on a regular basis, so you will need to have strong experience dealing with entities of that ilk, as well as be an expert in all things cyber compliance and regulatory related.

• Articulate and understand the strategic and future outlook and requirements from competent authorities in the field of cyber and physical security. Maintain compliance with legislation, sector-specific regulations and industry standards.
• Prepare, develop and present back all relevant business cases, financial analysis, cyber resilience investment documents, CAF aligned workstreams, and all associated documentation for both ad-hoc liaison with regulatory bodies and formal submissions.
• Develop, document and 'own' the production of the clients' NIS Annual Report, and its Annual PCD Reporting Pack.
• Assist the Head of Cyber Resilience in ensuring that the organisation complies with the NIS Regulations and the associated CAF profile requirements.
• Input in the development and continuous refinement of the Cyber Security Strategy

What you'll need to succeed

You will need to be able to influence and collaborate with other teams in the organisation, and have the ability to build strong internal relationships with other members in the business as well as other third parties and government bodies.

• A strong understanding of the NCSC's Cyber Assessment framework (CAF) and the ability to understand the de-facto controls required to meet Indicators of Good Practice.
• A solid understanding of cyber security standards and control frameworks including ISO27001, NIST, CIS etc., and the current and evolving regulatory landscape in the context of NIS and wider cybersecurity legislation.
• Experience of representing and being 'the face' of an organisation to a Regulator and building strong collaborative relationships.
• Excellent communication and leadership/management skills.
• Strong understanding of legal and regulatory requirements related to cyber security in a UK Operator of Essential Services (OES) of Critical National Infrastructure.
• Experience with DESNZ would be advantageous, but not essential.

What you'll get in return

This role is available for hybrid or remote working, although the contract won't state fully remote, I have been assured that the cyber team are able to work remotely, other than the occasional on-site meeting or catch up.

• 25 days holiday plus bank holidays
• Annual bonus based on personal and company performance
• Your 5% pension contribution will be doubled by the company, meaning 15% of your annual salary will be put into the pension pot (with you only contributing 5%).
• And more!

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We're excited to announce an opportunity for a Quality Assurance Manager to join our client's team, a leading provider of domiciliary support based in Hull.

• Salary up to £38K
• Working with a supportive and nurturing team

The Role:
As a Quality Assurance Manager, you will be:

• Building, maintaining, and developing relationships with clients, their families, and the staff team
• Continuously improving care packages to aim for outstanding results
• Providing a supportive ear to the clients and their families
• Identifying successful strategies and applying them across other packages
• Ensuring quality assurance and continuous improvement
• Lead on the project to make the branch paperless

The Candidate:
The ideal Quality Assurance Manager will:

• Have experience within domiciliary care within a compliance and quality capacity
• Be a people person with strong interpersonal skills
• Be a strong communicator
• Have experience of transitioning to a paperless office

The Company:
Our client is a reputable care provider based in Hull who deliver around 6500 hours of care weekly, predominantly through LA contracts but also private care. The company boasts a large and supportive office team, ensuring a collaborative and efficient working environment.

INDCRE Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Key aspects: To ensure an effective internal governance framework and communication system within the group To ensure standards for clinical data and quality metrics within the group are met. To continually contribute to the groups patient and business improvement agendas. Provide support for specialities and governance leads to drive the quality agenda and ensure improvement in performance across all of the Trusts quality metrics. This will require: Being proactive, adaptive, and responsive to each specialitys requirements and needs. Building up effective relationships with individuals within the group. Participating in regular meetings within the Quality and Data team, and wider meetings for the specialties and Group to achieve the objectives set for the post. Developing and maintaining data/information systems and processes to enable the specialities to monitor and measure its performances. Provision of high quality project, service and administrative support including information, analysis and report writing. Sharing of ideas for potential service improvement by identifying areas for change where appropriate and recommending actions to resolve problems and review practise. Providing and improving services in line with Trust objectives and nationally agreed initiatives. To review and validate the groups data quality regularly to ensure compliance with Trust and local policies and standard operating procedures. Identifying and developing improvement plans with clinical and operational leads. Representing the specialities in appropriate quality forums. Undertaking relevant project work as directed, including obtaining information from the Internet, collation, manipulation and reporting of data in order to produce reports and spreadsheets. Utilising relevant Trust IT systems, as determined by the role, ensuring all relevant patient data is collected and input accurately in line with Trust guidelines. These systems may include iPM, CRRS, Opera, etc. Administrative Tasks: To support with effective functioning of Quality Improvement and Patient Safety (QIPS) meetings and ensuring the appropriate Trust templates for agenda, minutes and action plans are used. Providing administrative support for meetings as and when appropriate. Facilitating meetings including preparing documentation, collecting data, coordinating and attending meetings. Adhering to Trust wide standard operating procedures and policies developed for processes as well as devising, documenting and managing new policies and processes. Managing and prioritising work in line with agreed schedules and in accordance with the Sub-Groups professional standards. Keeping a well-managed and organised system in place for all administrative tasks. This can include meeting minutes, meeting agendas, action logs, action trackers and reports. Data and Quality Management: Managing data quality by supporting each speciality with clinical guidelines, mortality reviews, clinical and national audits, e discharges, e results, and patient information leaflets. This includes keeping a track of all data and ensuring that each speciality is aware of any data due for review and ensuring that, where appropriate, each speciality has necessary administrative support with tasks involved for data to be in date. Ensuring that all data is reviewed, corrected and recorded in Trust approved templates and all necessary paperwork is sent to appropriate teams to action. Facilitating the creation and maintaining of multiple databases and external systems, including Amplitude, NICOR, Shunt Registry, and NNAP and monitoring performance with these, working collaboratively with the specialties to ensure accurate completion. Collating data for the QIPS meeting presentation as per speciality requirements. This can include data from Datix (incident, actions, risk register reports, legal claims, complaints, PALS, and compliments), data regarding clinical effectiveness (clinical guidelines, mortality reviews, audits as well as reports on e-results and e-discharges), and patient experience (patient information leaflets, friends and family tests (FFT)) as well as any speciality specific reports Utilising Datix to support teams with: Risk management, incident investigation and closure, SIG actions facilitation and updating/closure, complaints reviews, report designing and analysis. For further details of the role please see the attached job description. The above duties and responsibilities are intended to represent current priorities and are not meant to be an exhaustive list. The post holder may from time to time be asked to undertake other reasonable duties and responsibilities. Any changes will be made in discussion with the post holder according to service needs.

Key aspects: To ensure an effective internal governance framework and communication system within the group To ensure standards for clinical data and quality metrics within the group are met. To continually contribute to the groups patient and business improvement agendas. Provide support for specialities and governance leads to drive the quality agenda and ensure improvement in performance across all of the Trusts quality metrics. This will require: Being proactive, adaptive, and responsive to each specialitys requirements and needs. Building up effective relationships with individuals within the group. Participating in regular meetings within the Quality and Data team, and wider meetings for the specialties and Group to achieve the objectives set for the post. Developing and maintaining data/information systems and processes to enable the specialities to monitor and measure its performances. Provision of high quality project, service and administrative support including information, analysis and report writing. Sharing of ideas for potential service improvement by identifying areas for change where appropriate and recommending actions to resolve problems and review practise. Providing and improving services in line with Trust objectives and nationally agreed initiatives. To review and validate the groups data quality regularly to ensure compliance with Trust and local policies and standard operating procedures. Identifying and developing improvement plans with clinical and operational leads. Representing the specialities in appropriate quality forums. Undertaking relevant project work as directed, including obtaining information from the Internet, collation, manipulation and reporting of data in order to produce reports and spreadsheets. Utilising relevant Trust IT systems, as determined by the role, ensuring all relevant patient data is collected and input accurately in line with Trust guidelines. These systems may include iPM, CRRS, Opera, etc. Administrative Tasks: To support with effective functioning of Quality Improvement and Patient Safety (QIPS) meetings and ensuring the appropriate Trust templates for agenda, minutes and action plans are used. Providing administrative support for meetings as and when appropriate. Facilitating meetings including preparing documentation, collecting data, coordinating and attending meetings. Adhering to Trust wide standard operating procedures and policies developed for processes as well as devising, documenting and managing new policies and processes. Managing and prioritising work in line with agreed schedules and in accordance with the Sub-Groups professional standards. Keeping a well-managed and organised system in place for all administrative tasks. This can include meeting minutes, meeting agendas, action logs, action trackers and reports. Data and Quality Management: Managing data quality by supporting each speciality with clinical guidelines, mortality reviews, clinical and national audits, e discharges, e results, and patient information leaflets. This includes keeping a track of all data and ensuring that each speciality is aware of any data due for review and ensuring that, where appropriate, each speciality has necessary administrative support with tasks involved for data to be in date. Ensuring that all data is reviewed, corrected and recorded in Trust approved templates and all necessary paperwork is sent to appropriate teams to action. Facilitating the creation and maintaining of multiple databases and external systems, including Amplitude, NICOR, Shunt Registry, and NNAP and monitoring performance with these, working collaboratively with the specialties to ensure accurate completion. Collating data for the QIPS meeting presentation as per speciality requirements. This can include data from Datix (incident, actions, risk register reports, legal claims, complaints, PALS, and compliments), data regarding clinical effectiveness (clinical guidelines, mortality reviews, audits as well as reports on e-results and e-discharges), and patient experience (patient information leaflets, friends and family tests (FFT)) as well as any speciality specific reports Utilising Datix to support teams with: Risk management, incident investigation and closure, SIG actions facilitation and updating/closure, complaints reviews, report designing and analysis. For further details of the role please see the attached job description. The above duties and responsibilities are intended to represent current priorities and are not meant to be an exhaustive list. The post holder may from time to time be asked to undertake other reasonable duties and responsibilities. Any changes will be made in discussion with the post holder according to service needs.

Quality Manager required to help with strategy, certification and management of Safety, Health, Environmental and Quality across global Engineering departments. The QHSE team includes Internal Audit Manager, Health and Safety Manager and Price Audit Coordinator each with respective reams and responsibilities.

Role Details

Quality and Environmental Management, QMS and EMS systems, maintaining certification to ISO EN 9001, 14001, and 45001. Ensuring KPIs are set, and standards met. Detailed responses for customer queries regarding Quality and environmental matters.

Quality Management including performance management of Quality systems and regular reporting to Senior Management as appropriate.

Environmental Management, overseeing and maintaining waste stream management systems and promote recycling policies to reduce waste and save energy

Occupational Safety and Health Management, overall responsibility for Health and Safety Management Systems and certification.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Your new company

Working for a globally renowned financial stock exchange.

Your new role

• Oversee all aspects of transition of subject matter knowledge including of test tooling and practices from incumbent vendor and build out FX/ Capital Markets Quality Assurance division to deliver best-in-class testing service
  across all types of testing - functional, performance, resiliency, disaster recovery, failovers, system integration, regression etc.
• Manage all aspects of quality assurance
  including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Act as key point of contact for all QA for releases, providing QA services and coordinating QA resources internally and externally.
• Act as a key point of contact to resolve all issues for QA service for efficient and effective testing delivery partnering with vendors providing QA services.
• Assist in generation of use cases to ensure that all functional/ non-functional requirements of a system are captured during the product design phase.
• Define test methods and create test plans for new/updated software projects to determine if the software will perform accurately and reliably.
• Develop and execute test cases, scripts, plans and procedures (manual and automated) and create test reports to describe program evaluation, testing, and correction.

What you'll need to succeed

• Strong experience as a Quality Assurance lead/ Test Manager in financial organisations - particularly investment banks.
• Deep understanding of Capital Markets Domain (Equities / FX).
• Great experience working within front/ middle office environments and producing regulatory reports.
• Has worked on regulatory projects.
• Strong SIT/ UAT testing experience.
• Proven experience in co-ordinating or working with off-shore QA teams.
• Strong technology background and experience in complex, business critical real time information systems.
• Strong relationship management skills working with business stakeholders.
• Flexibility to work on weekends as and when required.
• Comfortable working with both internally developed systems and vendor produced systems.
• Experience working in an Agile team.

What you'll get in return

Flexible working options available.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
This is a fantastic opportunity for an experienced customer service manager/quality manager with a passion for continuous service improvement to join a growing company in Hull city centre. Previous experience of managing and developing a contact centre team would be beneficial.

Your new role
Supported by the wider leadership team, you will be taking a lead on driving performance and improvement of customer interactions and customer service delivered by the teams. Your new role will focus on 4 key areas: Quality Assurance, Customer Engagement, Performance Monitoring and Quality Management.
If you are passionate about supporting and developing your team, improving customer satisfaction, responding to customer feedback and implementing change, this would be a great role for you!
Previous experience of managing and developing a contact centre team would be beneficial, but experience of delivering and developing customer service in other settings would be considered.

What you'll need to succeed
You will have demonstrable experience in analysing and improving customer satisfaction. If this was in a contact centre, this would be beneficial.
Strong data analysis skills.
Excellent communicator, both written and verbal.
Ability to inspire and implement change management.
Problem solver and solutions focused.

What you'll get in return
Salary negotiable from £25,000+ dependent on experience
Paid CPD
Cycle to work scheme
20 days holiday +1 day accrued per year of service up to 28 days
Annual performance related bonus
Paid volunteer days
Flexible hours and some hybrid considered


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company

A globally renowned T1 bank.

Your new role

As the Testing / QA Manager you will manage all testing governance for a large regulatory program in the bank where you will provide support for dry run production testing.

Key responsibilities include:

• UAT Test Management - running testing calls between tech, risk, and finance testing teams to facilitate issue remediation.
• Planning test plan cycles.
• Management reporting for JIRA metrics.
• Test Planning/ Test Strategy as well as defect prioritisation.

What you'll need to succeed

• Vast test management experience in financial major/complex institutions (Tier 1 banks or Top 4 consulting firms).
• Strong working knowledge of JIRA.
• Experience with issue management and resolution utilising JIRA for stakeholders/ senior management.
• Strong experience with QA/ UAT testing processes.
• Front office banking experience.

What you'll get in return

Flexible working options available.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Salary: Competitive per annum plus Company Car, Bonus and Veolia benefits

Location:

Hybrid- Home/London (flexible for the right candidate) - This roles remit is UK wide.



When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.



We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.



What we can offer you;

• Access to our company pension scheme
  
• Discounts on everything from groceries to well known retailers
  
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
  
• One paid days leave every year to volunteer and support your community
  
• Ongoing training and development opportunities, allowing you to reach your full potential
  

What you'll be doing;

• Ensuring compliance with energy legislation that impacts the Veolia licensed/unlicensed energy activities
  
• Lead internal project management/deployment and compliance of existing or future regulatory incentive schemes
  
• Advise stakeholders of the implications/risks for existing legislative policy - define compliance requirement and implement strategy
  
• Presentations and briefing of new legislative policy to stakeholders (internal and external) - advising of best strategy for compliance
  
• Maintain procedures required to ensure compliance of Government and market policy
  
• Provide monthly submissions and verification of data used to claim fiscal incentives
  
• Compliance of all reporting deadlines for existing regulator schemes (Renewables Obligation, Renewable Heat Incentive, UK Eissions Trading System)
  

What we're looking for;

• Must have UK emissions trading system /or regulatory background experience
  

What's next?



Apply today, so we can make a difference for generations to come.



We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.



We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.



Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

Your new company
My client, a global pharmaceutical and biotech company with a goal of contributing to healthcare innovation and environmental sustainability. They are focused on improving people's quality of life by preventing, alleviating, and curing diseases. They have a wide pharmaceutical portfolio, specialised in some of the following areas: Oncology, neuroscience, and rare diseases. There is an opportunity for a Quality Document Manager to join their Safety Surveillance and Aggregate Reports team on a 12-month rolling contract.
Inside IR35Onsite 2/3 days per week

Your new role
As a highly motivated individual, you will join their Safety Surveillance and Aggregate Reports team as an Associate Quality Document Manager, where you will perform QC review to ensure documents authored by the Safety Surveillance and Aggregate Reports (SSA) team or their vendors are of high quality. Also, support process improvement and other SSA functions, for example, vendor management, SharePoint management.

What you'll need to succeed
You will hold a bachelor's degree in biologic or natural science, or health care discipline. Advanced degree (PhD, MPH, NP, PharmD, etc.) is preferred.

You will possess good writing and editing experience within the pharmaceutical or biotech industry.

You will be familiar with pharmacovigilance and drug development, including knowledge of applicable clinical trial safety regulations and post-marketing safety regulations. Includes familiarity with case processing, expedited reporting rules, and safety database concepts.

You will have the ability to understand, interpret, analyse, and clearly present scientific and medical data in verbal and written format.

You will have the ability to interact collaboratively and effectively in a team environment.

You will possess strong organisational skills, including the ability to prioritise independently.

You will be proficient and comfortable using Microsoft Office (in particular, Word, Excel, and PowerPoint), SharePoint platforms and be familiar with Documentum-based systems and common safety database systems.


What you need to do now
Before you apply for this position, it is vital that you are in possession of a UK passport or relevant visa to work without restrictions in the UK and residing in the UK.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Roberta Atkins on 03330106292

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

You will be able to find a full Job description and Person Specification attached within the supporting documents This post is secondment for 12 months to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Job Posting:

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

Manager of Global Trade Compliance

Location: This is a Hybrid role based out of Newport News, VA, in accordance with the Ferguson Flex schedule; 3 days in office / 2 days remote.

Job Summary:

The Manager of Global Trade Compliance is responsible to ensure Ferguson Divisions are following Customs Laws and Regulations of imported/exported merchandise. This position is also responsible for the accurate classification of merchandise and customs clearance of all Ferguson Divisions imported product. This includes a duty exposure of over $60 million and compliance with all U.S. Government programs and regulations to ensure timely delivery of merchandise. This position will liaise with logistics and other internal functional groups, external service providers, vendors, regulatory agencies, and customs brokers to ensure that product flow meets the demands of the regulatory law ordinances to avoid risks that may result in fines and penalties to the organization.

This position provides analytical, research and organizational support related to customs and trade compliance to further the Company’s efforts on new and existing product development, vendor selection and risk management. This position identifies and manages compliance risks and recommends opportunities to improve workflows.

As an overview, Ferguson annually imports over $435MM of merchandise out of 52 unique ports across 17 countries in Asia, Europe and South America, processes over 5,000 US Customs entries and moves over 12,000 containers worth over $40MM in freight spend.

Primary Functions:

• Oversees, directs and maintains overall Customs Compliance Procedures to ensure all Ferguson Divisions are operating standard processes related to entry release of merchandise and has knowledge of all areas of the U.S. Customs Regulations, including the Harmonized Tariff Schedule, Section Notes, researches Customs binding rulings, and Export Regulations.
• Monitors regulatory and legislative changes. Communicates the changes internally as well as change processes to follow new regulations and laws.
• Direct supervision of 3 Import/Export Specialists who are responsible for Import Customs Compliance, Classification, Finance and daily brokerage operations, as well as Export operations.
• Ensure overall corporate compliance with proper recordkeeping, valuation, quantity, country of origin and classification.
• Supplier Management duties include working with freight forwarders, U.S. Customs Officers, Customs Brokers, internal and external customers on all matters pertaining to Customs Import and Export Regulations. Liaise with Company and outside Legal Counsel on customs business.
• Overall responsibility for implementing and managing all Customs & Border Protection programs such as corporate security procedures for C-TPAT Trade Compliance.
• Administer Customs training programs to Ferguson associates that include working across internal departments; Risk Management, Product Safety and Testing, Ferguson Global Asia. Sourcing, Accounting, Product Development, Distribution, and Logistics, etc.

Preferred Qualifications:

• Bachelor’s degree, preferred
• 3+ years of related experience in International Trade and Compliance; or equivalent combination of training, education or experience.
• Previous experience with export compliance, foreign classification and managing CBP relationships strongly preferred.
• Experience with Integration Point platforms a plus.
• Customs broker license strongly preferred.
• Demonstrated proficiency with Microsoft (Word, Excel, Outlook, PowerPoint)
• Demonstrated experience with document audits and database design, management, and reporting
• Demonstrated technical writing, document control or standards management experience
• Ability to use sound judgment to make effective decisions within context of compliance and be able to support decisions with facts and details
• Analytical, problem solving, critical thinking and listening skills

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

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Pay Range:

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$7,949.70 - $13,016.30

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

We are seeking a Manager, Lab Quality to join Q2 Solutions, IQVIA’s laboratory business in Durham, NC.

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

As a Manager, Lab Quality, you will be managing a group of medical writers, liaising with other managers, and supporting Global Medical Writing goals and initiatives. You will be performing senior review of all types of medical writing deliverables, acting as Lead Medical Writer on any type of writing project, and

keeping abreast of current medical and/or technical writing/regulatory knowledge, including Good Clinical Practices (GCP), along with developments and advances in drug development/medical and/or technical writing.

What you’ll be doing:

• Managing performance of direct reports.
• Proposing, reviewing, and approving budgets and assumptions for a range of project types within remit.
• Having initial contact with customers on new projects, before a writer is assigned, or to support a direct report.
• Initiating to tackle and advise others on new/unusual document types and customer requirements.
• Participating in bid defense meetings and discussions.
• Taking on a project management role for projects involving Medical Writing.
• Preparing assigned documents, including, but not limited to, confirming the scope of the task, confirming templates and specifications, negotiating, and adhering to timelines, organizing document reviews, communicating directly with the customer, and monitoring and forecasting project budgets.
• Planning and organizing workload for assigned projects and tasks: identifying project needs, tracking timelines and implementing customer requests.

What We Are Looking For:

• Bachelor's Degree in life sciences related discipline or related field Required.
• Master's Degree or Ph.D. in life sciences related discipline or related field Preferred.
• Typically requires at least 7 years of highly relevant experience and related competency levels or equivalent combination of education, training, and experience.

The Knowledge, Skills and Abilities needed for this role:

• Strong understanding of QC processes and technical writing.
• Familiarity with ELN (Electronic Lab Notebook) and QMS (Quality Management System) preferred.
• Understanding of entire lab workflow.
• Experience with managing a team of direct reports.

What We Offer You:

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs.  We invest in integrated benefits programs and resources to take care of our employees’ physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

If you’re looking to unleash your potential, join Q2 Solutions, IQVIA’s laboratory business, to help make the extraordinary possible!

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers 

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/q2-solutions-eoe

Q² Solutions’ ability to operate and provide certain services to customers and partners necessitates Q² Solutions and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/q2-solutions-covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $95,100.00 - $142,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.