Total 23 Quality Assurance / Control job vacancies in Cardiff, CF14 4HY

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Quality & Compliance Improvement Adviser
- RestartFull Time, Permanent, £26,000
- £30,000Location: Cardiff - With occasional Travel across other Serco offices in West Midlands, dependent on business need.



Our Skills and Employability business provides support to citizens, from supporting the unemployed into sustainable work, to upskilling those with low or no vocational skills, so they can progress in work. At Serco we are committed to supporting economic recovery post-Covid and are proud to be able to support the government’s Plan for Jobs. Along with our partners, we were delighted to have been selected by the Department for Work and Pensions (DWP) to deliver the Restart Scheme in Wales and West Central England, supporting eligible individuals to find jobs in their local area.

The Restart Scheme helps people who have been unemployed and in receipt of Universal Credit or Jobseekers’ Allowance (IB) for at least 6 months to get back into work. We comprehensively assess Participants’ needs and motivations using our evidence-based employability model and work with our network of trusted providers and partners to help break down barriers to work, enabling them to progress towards a more secure future.

We are expanding our team and are now recruiting a Quality & Compliance Improvement Adviser to support the Quality Improvement & Audit Manager and Operations Manager in ensuring that the quality of service delivered via Serco’s internal delivery meets contractual, regulatory and legislative requirements.

You will report directly into the Senior Quality & Compliance Improvement Adviser, however you will equally be part of the Serco Restart Operational Team.

You will primarily be based at our office in Cardiff, 5 days per week, with occasional visits to additional locations, including our sites in Birmingham, West Bromwich and Coventry accoridng to business need.


Key Accountabilities

Quality Assurance and Compliance

- Support the Serco Restart self-delivery team with their development of systems and processes that ensure contractual compliance, minimise financial risk and ensure the quality-of-service delivery to service users
- Provide the Quality Improvement & Audit Manager and Serco Operations Manager with required quality assurance and compliance reporting as appropriate
- Act as the nominated local expert for quality assurance and compliance within the business
- Work closely with key internal and external stakeholders to ensure the needs to the customer and business unit are delivered in full

Audits

- Manage a schedule of ongoing audits and observations to ensure the quality and compliance of service delivery
- Coordination and management of any regulatory audits and inspections including readiness reviews.



What you’ll need to do the role:

To be successful in the role you will need experience of working in a compliance environment. You will need strong IT skills, with particular emphasis on MS Excel and MS Office 365 software, and have strong communication skills, excellent interpersonal skills and the ability to work across a number of work streams.
You will need to be confident to communicate through a variety of media, be highly organised with the ability to work to fixed deadlines, whilst maintaining high standards of accuracy and attention to detail, and when necessary be confident to challenge managers regarding compliance failures.

Understanding of DWP/welfare to work/ employability market environment is desirable but not essential.

This role requires Baseline Personnel Security Standard (BPSS) – covering pre-employment checks.


Why Serco?


- Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that truly touch people’s lives.
- A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
- Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.



What we offer:


- Salary range £26,000-£30,000
- Serco discounts which include cinema, Merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships
- An autonomous and supportive culture
- The chance to make a positive difference to public sector services in a company passionate about diversity and inclusion




About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

APPLY NOW, START TOMORROW! We are looking for a driver’s mate to assist the driver with the delivery of kegs, barrels and cases of beverages to public houses across the Midlands. The role will involve manual handling of the load, which is crates of alcohol, map reading and dealing with paperwork at delivery points, please note that there is a lot of heavy lifting involved.

Previous experience in distribution is advantageous, but not essential. You must be comfortable with heavy lifting. You must be local or have your own transport to be able to start at that time in the morning.


This is an ongoing role.

Monday to Friday, starting around 04:00/05:00 and finishing around 13:00/14:00. Please note there will be times where you might finish later when the work is done, but you will always get paid a minimum of 9 hours.


The wage £12.00 per hour.

IMMEDIATE STARTS AVAILABLE NOW! Our client based in Eastwood is looking for a driver’s mate to assist the driver with the delivery of kegs, barrels and cases of beverages to public houses across the Midlands.
The work will involve manual handling of the load, which is crates of alcohol, map reading and dealing with paperwork at delivery points, please note that there is a lot of heavy lifting involved.


To be considered for this role, you must have experience working in a warehouse, and previous experience in distribution is advantageous, but not essential. You must be comfortable with heavy lifting. You must be local or have your own transport to be able to start at that time in the morning.

This is a temp to perm role.

You will be working from Monday to Friday, starting around 04:00/05:00 and finishing around 13:00/14:00. Please note there will be times where you might finish later when the work is done, but you will always get paid a minimum of 9 hours.

The wage is £12.00 per hour.

RPS is looking for a Principal Consultant within the Air Quality & Noise Team, which is a part of our wider UK Environment & Infrastructure Division. Ideally, the role will be Brighton based but other locations will be considered.

Our projects are all around you. We define, design and manage projects that create shared value to a complex, urbanising and resource-scarce world. Our people are our success. We need people who share our passion on solving the problems that matter. Here you’ll find work that is challenging and rewarding, and you’ll be supported every step of the way.

You will have the opportunity to work on an exciting and diverse workload, delivering high quality support for private and public-sector clients across the UK including exciting infrastructure and renewable energy projects.

What you’ll be doing
You will be providing consultancy advice on a wide range of technically demanding projects for clients in the property, waste, minerals, renewables and energy sectors. Our work includes desk and site-based air quality, dust, odour impact assessments for planning applications, Environmental Impact Assessments and Environmental Permit applications. You will also be preparing quotes to secure new business.

You will support Directors in implementing the business plan and contribute to marketing activities. You will have leadership skills by helping to train and mentor our graduates and consultants.

Who we’re looking for
You’ll already have solid experience working in air quality at Principal Consultant level or you’ll be an ambitious Senior Consultant ready to step up to the next level. You’ll have a collaborative and consultative approach, be good at developing relationships and be confident and decisive. Ideally, you'll have been educated to degree level or equivalent within a relevant subject (e.g. physics, chemistry, mathematics, environmental science, geography) and be a full Member of the Institute of Air Quality Management.

You’ll be highly knowledgeable across all the main environmental air quality areas: atmospheric dispersion modelling (such as ADMS Roads, ADMS 5 and/or AERMOD), air quality/dust monitoring and always up to date with current methods, legislation, guidance and standards. You’ll have significant experience in assessing the air quality impacts on human health and ecology. We’re also interested in candidates with experience of assessments for carbon capture and storage technologies using amines.

We'll need you to be numerically proficient, IT literate and have excellent analytical and problem-solving skills. You will have substantial experience of analysing data using spreadsheets and GIS mapping tools.


Good financial and project management skills are essential, as are great influencing and communication skills that enable you to build, maintain and consolidate strong working relationships with colleagues, clients and external bodies. You will demonstrate the potential to appear and speak at committees, informal hearings, and examinations in public.

There will be some travel – a full, clean UK driving licence will be required

What’s in it for you
Our employees are rewarded with competitive salaries, opportunities to invest and many other benefits including: 25 days holiday + bank holidays, option to purchase up to 5 extra days per year, company pension scheme, Group Disability Scheme, Share Incentive Scheme, Life Assurance, Cycle to Work Scheme, Health Screening, Employee Assistance Programme, Dental Cover, Gadget Insurance, Professional Memberships and access to BenefitHub offering discounts, cash back offer and rewards.

A personal development plan and a transparent career pathway puts you in the driving seat of your career and you’ll be supported as far as you want to go.

We encourage and value different ideas, perspectives, and styles of thinking. We need a mix of experiences and skills to develop the most innovative ideas. We respect one another and recognise the potential and contribution of everyone. You’ll be joining a diverse community and a company that puts its people first and prioritises their wellbeing.

We understand the need to work flexibly, with agile offices and hybrid working offered as standard, we’re happy to talk about flexible working. This is a workplace that works for you.

A career here is far from ordinary. Here you’re not a number, you’re part of the solution.

What happens next?
The Talent Acquisition Team will be in touch to let you know the outcome of your application. If your application is progressed, you’ll have a conversation with one of our recruiters followed by a two-stage interview process with the Air Quality Team.

If this opportunity suits your career journey, we’d love to hear from you. All applications will be considered, and we will try our best to respond to you within seven working days. #LI-RA1

Proud member of the Disability Confident employer scheme

RPS is looking for a Senior Consultant within the Permitting & Compliance team to join our Environmental division in various locations. The Team supports a range of projects including waste management, conventional and renewable energy, oil and gas and other major industrial clients.

RPS is a leading global environmental consultancy. We specialise in all areas of the built and natural environment, shaping the future of our environmental, social and economic landscapes. Our people are our success. We need people who share our passion on solving the problems that matter. Here you’ll find work that is challenging and rewarding, and you’ll be supported every step of the way.

What you’ll be doing

Preparing applications for environmental permits, licenses and approvals from regulatory agencies – including new applications and variations to and surrender of existing permits.
Developing environmental management system documents and supporting management plans required by our Clients environmental permits
Overseeing permit monitoring and reporting to the UK Regulators
Discharging pre-operational conditions and permit improvement condition items
Respond to and deal with technical queries on projects as required and in a professional and timely manner
Preparing proposals with review from senior staff
Ensuring quality control of the output of projects in accordance with the approved QA system
Supporting and being the potential lead role for aspects of work delivery reporting to more senior staff for approvals
Supporting more senior staff in the delivery of the permit and compliance team marketing strategy.

Who we’re looking for

MSc in an environmental discipline and a good understanding of pertinent environmental legislation, regulations and guidance documents.
Previous experience in preparing permit applications
A good understanding of UK regulators permitting guidance and requirements
Strong project management skills
Ability and confidence to build and maintain working relationships with clients, external bodies and internal teams.

RPS, A Tetra Tech company

Representing an exciting new chapter in our business, in January 2023 RPS became a Tetra Tech company. With 27,000 employees in more than 550 offices in more than 120 countries on seven continents, Tetra Tech is a leading, global provider of consulting and engineering services. As a Tetra Tech company, RPS is proud to offer our people market-leading development and project opportunities, helping to solve some of the world’s most complex problems.

What’s in it for you?

We will provide you with a competitive salary, opportunities to invest and many other benefits including: 25 days holiday + bank holidays, Option to purchase up to 5 extra days per year, Company pension scheme, Group Disability Scheme, Share Incentive Scheme, Life Assurance, Cycle to Work Scheme, Health Screening, Employee Assistance Programme (including numerous wellbeing initiatives and mental health support), Dental Cover, Professional Memberships and access to BenefitHub offering discounts, cash back offers and rewards.

We’re an accredited training provider – from entry level to master’s degree level professional qualifications in leadership & management and executive coaching & mentoring, we support learning and development for everyone.

A personal development plan and a transparent career pathway puts you in the driving seat of your career and you’ll be supported as far as you want to go.

We encourage and value different ideas, perspectives, and styles of thinking. We need a mix of experiences and skills to develop the most innovative ideas. We respect one another and recognise the potential and contribution of everyone. You’ll be joining a diverse community and a company that puts its people first and prioritises their wellbeing.

We understand the need to work flexibly, with agile offices and hybrid working offered as standard, we’re happy to talk about flexible working. This is a workplace that works for you.

A career here is far from ordinary. Here you’re not a number, you’re part of the solution.

What happens next?

The Talent Acquisition Team will be in touch to let you know the outcome of your application. If your application is progressed, you’ll have a conversation with one of our recruiters followed by a two-stage interview process with the Team.

If this opportunity suits your career journey, we’d love to hear from you. All applications will be considered, and we will try our best to respond to you within seven working days.

Proud member of the Disability Confident employer scheme

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job Summary: As an event doctor you will be a key part of the medical provision at operational events covered by St. John Ambulance Cymru. You will often be the senior healthcare professional to attend patients in the pre-hospital setting, usually working within a treatment centre, main first aid post, a response team or on an ambulance or rapid response vehicle. You will be expected to work autonomously where appropriate and often alongside a wider multidisciplinary team. Our Event Doctors will be grouped into Heath care, Urgent care or Enhanced care based on their skill set against the SJAC Event Doctor Skills matrix. Volunteering is at the core of the charity and at most events you will be assisted by St. John Ambulance Cymru volunteers. You will be required to provide effective clinical leadership, development, and mentorship to other personnel. Core Duties: Undertake a full range of medical duties in line with professional scope of practice, GMC guidelines and St. John Ambulance Cymru policy and procedures. As appropriate, assess, manage, and discharge patients. Where required, administer medications in line with professional scope of practice and in adherence with St. John Ambulance Cymru medicines management policy. Meet the standards set out in the St. John Ambulance Cymru healthcare professionals and clinical practice policy. Maintain up to date with continual professional development and the requirements of the GMC. Maintain ability to operate in line with GMC standards of proficiency. Maintain accurate clinical records in line with St. John Ambulance Cymru policy and procedures. On commencement of duty, check all relevant equipment to ensure it is functioning correctly and ready for use, report any defects to the event manager. Assist with the induction and mentorship of new staff and volunteers as required. Maintain professional registration. Carry out any other reasonable tasks requested by St. John Ambulance Cymru management. Maintain and hold a current Enhanced DBS certificate. Adhere to St John Ambulance Cymru Values, Mission and Vision set by the organisation.