Total 102 Quality Assurance / Control job vacancies in Chennai India

CRF- REF50692Q - Group Manager –Transactional Quality– Chennai (F&A)

Vertical: - HealthCare

Role: - Team Manager 

Shift: - Evening shift (4pm-1am)

Mode of work: - 5 days WFO

Experience range: - 8+ years of total work ex with 5+ years into quality (minimum 2 years at a Deputy Manager level), experience into Accounts Payable (AP)/ Accounts Receivable (AR)/ General Ledger (GL) MANDATORY

Good to have- Six Sigma Green/Black belt certification

Interview Rounds:- 2 Technical rounds

Key words- 

• Ensuring that the monitoring assigned accounts
• Meeting the client SLAs for the assigned accounts and ensuring client satisfaction
• Each of his team (QAs) reporting to him achieves his targeted objectives with respect to Customer Delight and Service Levels
• Working on reports and Performance presentations
• Taking care of escalations’, attending weekly call, Allocation of quality work
• Leading the client calls from quality assurance standpoint
• Staff Motivation, Goal setting, Performance appraisal of team members and counselling for performance and capability building in conformance with goals.
• Management and coordination of operations, quality and general administration of the assigned processes
• Manpower planning and appraisal discussions with the team
• Independent decisions from account perspective
• Identify new ideas to improve
• Drive Six sigma projects, Ideation drive, QMS & client calls

Position Type :

Type Of Hire :

Travel Percentage :

What you will be doing

looking for Training and Quality Manager who has managed Retirement and Pension domain
• Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going training classes include soft skills training (leadership, communication, stress management, etc.), supervisor training, process training and product training. Audience is comprised of employees and supervisors.
• Ensures class objectives and learning curve performance metrics are achieved according to pre-defined plan.
• May design and develop training materials and curriculum.
• Recommends additional learning materials as appropriate.
• Conducts evaluations and develops new programs to address individual, departmental or company needs. Researches and develops program content to achieve specific objectives for each program.
• Coordinates with quality assurance and other internal departments to identify new training needs and/or changes to existing training curriculum.
• Adapts existing programs to suit various audiences.
• Reviews and updates policy and procedure manuals.
• Assesses employee training needs and provides feedback to management.
• Maintains internal department and external class training records.
• May work with vendors to bring in external training courses.
• Coordinates all assigned projects, ensures projects are completed by target deadlines and provides project status updates to management.
• Other related duties assigned as needed.

Need training and quality Manager experience into Retirement Domain.

who has worked Pension benefits, retirement benefits
EDUCATION REQUIREMENTS
Bachelor’s degree in education, communications or business or the equivalent combination of education, training, or work experience.
What you Bring
• Knowledge of the company’s products, services and business operations
• Project coordination experience preferred
• Advanced presentation, interpersonal, time management, and organizational skills
• Strong training program design experience
• Excellent verbal and written communication skills
• Proficiency in MS Office applications, e.g., Word, Excel and PowerPoint
• Ability to work both independently and in a team environment.

About the Team

Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge and a desire to excel in the financial world.

Added bonus if you have:

• 1-year of customer service experience

• 1-year experience working in a high-volume call center

• Excellent customer service skills that build high levels of customer satisfaction 

What we offer you

•A competitive salary with attractive benefits including private medical and dental coverage insurance

•A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

•A modern work environment and a dedicated and motivated team

•A broad range of professional education and personal development opportunities

•A work environment built on collaboration and respect

FIS JOB LEVEL DESCRIPTION
Career level professional individual contributor role.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• Enforce an effective QA program, which follows the guidelines of the company QA Manuals, processes, and customer requirements.

• Report periodically direct to Management on performance relating to quality processes, within the projects and the shipyard

• Managing and planning the inspection activities in production, and resource planning for carrying out QA and QC activities, including NDT, Welding inspections; inspection test procedures.

• Monitoring the quality standards of yard and contractors; and the main liaison throughout projects in terms of quality, for both internal and external parties

• To identify and analyze any quality procedural or product issues, and providing corrective action plans for parties to work on

• Acting as the main champion for continuous improvement, and spearheading process improvements within the organization

• Keeping track on the quality standards in the shipyard, and ensure compliance and preparedness for internal and external audits

• Improving quality assurance processes and practices. Involved in the recruitment and mentoring of QA Engineers.

• Overseeing and coordinating the investigation of Customer Complaints and Non-conformities.

• Interfaces with customer representatives in matters pertaining to quality for assigned tasks

• Prepare product and process quality reports by collecting, analyzing, and summarizing information and trends

• Develop and report on Quality Key Performance Indicators

• Liaise with the customer and classification societies on all quality issues

• Ensure the implementation of project Quality Plans

• Review contract documentation/specifications/quality plans to identify the quality requirements and documentation deliverables.

• Conduct any quality hold points/inspections/tests or other customer nominated activities.

• Carry out materials inspections and verify segregation and traceability of materials

• Carry out welding inspections at all stages of the process

• Fit-Up Inspection (Including surveillance of pre-heat requirements)

• In-Process Welding Inspection

• Finial Visual Inspection of Completed Welds

• Witness Production verification activities (Dimensional Inspection, FAT's etc.)

• Carry out sub-contract surveillance activities where required

• Co-ordinate Customer/3rd party inspections.

• Control, populate and sign-off Welding Logs as the works progress

• Ensure the approved project Inspection & Test Plans are adhered too, signed off, and verification documentation is available at the appropriate stages of the manufacture, inspection and test process.

• Ensure appointed MV VCD and MV motor suppliers supply equipment that meets project specificatiions.
• Ensure appointed LV MCC panel suppliers supply electrical panel (MSS with DOL, soft-starter, 2 speed, LV VSD starters and control circuit of motor starter) that meets project specification.
• To coordinate with different stakeholders subcon, suppliers, main con and consultant with regard for detail design development of the LV MCC, MV, VSD and interfacing work between subsystem work package.
• Prepare FAT & SAT test plan for 6.6 kV MV VSD and MV motor.
• Prepare FAT & SAT test plan for LV MCC.
• Update SLD drawings for tie-in to upstream incomers and all downstream ACMV equipment.
• Update Low Voltage cable sizing & short circuit calculation.
• Update actual demand load calculation.
• Prepare discrimination study with all upstream incoming breakers for both MV 6.6kV and LV 400V equipment
• Attend meeting with suppliers, main contractor and consultants to provide reasonable explanation, possible solutions and guidance if they are in doubt.
• Ensure all cable routing with their associated wall openings and / or cable risers are provided for all 6.6kV and 400V ACMV equipment.

Requirements

• At least a Diploma in Engineering majoring in MEP / Electrical or related field.
• Minimum 4 years of working experience. Those with more years of experience will be considered a senior position ie Senior Engineer / Assistant Manager
• Those with Construction Industry (majoring in Electrical Control for ACMV) will be an added advantage.
• High level of initiative, independent, meticulous and able meet tight timeline.
• Able to work under pressure.
• Good command of English and computer literacy.
• Proficient in Ms Excel.
• Those with knowledge of AutoCad, Revit, Microstation and Primevera software will be an added advantage.
• Willingness to work at Tuas area with transportation pickup at designated MRT stations.

Key responsibilities:

Demonstrate an understanding of complex accounting and auditing concepts and its applications.

Responsible for initial engagement planning, analysis of controls and processes and preparations and performance of audit field-work, documentations, management letters and reports.

Assist Team members in performing audit assignments.

Able to follow through on outstanding matters and findings independently.

Able to perform Internal control testing.

Requirements:

ACCA/Diploma/Degree in Accountancy or equivalent qualifications.

At least 3 years of audit experience.

Proficient in Microsoft office.

Familiar with regulatory and reporting requirements in audit consultancy.

Ability to work independently, communicate effectively and possess strong interpersonal skills.

Our Connect Technology teams are working on our new Connect platform, a unified, global, open data ecosystem powered by Microsoft Azure. Our clients around the world rely on Connect data and insights to innovate and grow. 

As a QA Engineer, you’ll be part of a team of smart, highly skilled technologists who are passionate about learning and supporting cutting-edge technologies such as Cloud/Bigdata Automation, Python, Pyspark, SQL, Hive, Databricks, Airflow, Performance testing other Data engineering tools.  These technologies are deployed using DevOps pipelines leveraging Azure, Kubernetes, Jenkins and Bitbucket/GIT Hub.  

WHAT YOU’LL DO: 

• Develop, troubleshoot, debug and make application enhancements and create automation framework leveraging Python/Pyspark, SQL/NOSQL as the core development languages.  

• Develop and build scalable automation frameworks and test suites working across technologies.  

• Develop Gen AI Automation solutions using AI ML Framework. 

• Develop documents and maintain test plans, procedures and scripts and perform well defined product level integration tests.  

• Implement execute and debug automated test scripts using various technologies and tools.  

• Perform manual testing, the scope of which will encompass all functionalities of services as prequel to automation.  

• Work closely with other quality and development engineers to build, evolve and maintain a scalable continuous build and deployment pipeline.   

• Deploy application components using CI/CD pipelines.  

• Build utilities for monitoring and automating repetitive functions.  

• Collaborate with Agile cross-functional teams - internal and external clients including Operations, Infrastructure, Tech Ops  

• Research and evaluate a variety of software products and development tools.  

• Provides technical guidance and support to colleagues such as code reviews, testing and software documentation as required. 

Able to make planning for daily operation

Familiar with routes

Able to do data entry

Able to work as a team

Good telecommunication skills

Good in excel

Responsible and patient

Attentive and alert

Must be punctual

Willing to learn

Hardworking

Able to work under stress and long hours

Able to speak English, Chinese and Malay

Responsibility:

1. Support the financial management of the project, financial reporting, budgeting, human resources and procurement management.

2. Updating daily financial transaction into software and produce report to the management.

3. Maintain receipts and payment vouchers, cash book, ledger and different register to Finance and Accounts.

4. Prepare Bank reconciliation, prepare monthly, Quarterly and annual financial Statement as per IFRS.

5. Sound knowledge on financial Reporting as per IAS and IFRS guide line.

6. Should have vast knowledge and user experience in accounting software Tally ERP-9 and SAP.

7. Keep records of all original agreements, contracts and Memorandum of Understandings (MoU).

8. Store and maintain updated files of all invoices, bills, vouchers.

9. Ensure security of project staff while at work.

10. Ensure all HR documents and processes are in place and up-to-date as per the staff manual.

11. Update the personal files of all existing staff and assist in the recruitment of new staff.

12. Initiate office procurement as per the staff manual and maintain stock of office supplies and undertake procurement, as necessary.

13. Prepare comparative statements justifications for purchases.

14. Liaise with different vendors and manage working relationships with the vendors.

15. Able to be on standby 24/7 due to project requirements and activated immediately as required.

16. Any other job assigned by the management as and when required.

Requirements:

1. Bachelor of Business Administration (BBA) in Accounting and Information Systems, Master of Business Administration (MBA) in Accounting and Information Systems.

2. Working experience of minimum 5-7 years in related field.

3. Willing to work under pressure & extensive working hours.

4. Familiar with the basic rules of international tax, experience in GST, CIT, WTX and other tax declaration is preferred.

5. Should not apply without relevant experience.

Responsibilities

• Design and implement comprehensive test plans, test cases, test data and test scripts to ensure the quality of software products.
• Collaborate with Product Owners and stakeholders to define test objectives, scope and entry/exit criteria for testing phases.
• Perform system testing (e.g., functional and performance testing).
• Develop and maintain automated test scripts and tools.
• Review and analyse test results, identify defects and anomalies and work closely with the stakeholders to resolve issues.
• Continuously improve the software testing process by identifying areas for improvement in testing practices and tools.

Requirements

• Strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology or related disciplines.
• experience in software quality assurance testing.
• Strong knowledge of software testing methodologies, tools and processes.
• Experience with test automation tools such as Selenium or similar.
• Experience in performance testing tools such as JMeter or similar.
• Experience with programming languages such as Java, Phyton, or similar.
• Experience in issue management and continuous integration tools such as Jenkins, JIRA, or similar.
• Familiarity with Agile development methodologies and experience working in Agile teams.
• Familiarity with cloud-based testing tools, knowledge of security testing methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills and strong collaboration skills.

The Mortgage conditions review associate review and determine the eligibility of documents received and accordingly take action on the conditions available on loan. Mortgage conditions review associate role includes but not limited to analyzing and verifying documents received against conditions, review all 4 C’s and make decisions whether a condition can be satisfied or not.The incumbent ensures the accurate, efficient, and timely flow of information/documentation for offering quality and efficient services.Responsibilities:• Review documents received against conditions and accordingly action the conditions.• Analyzing credit, income, and assets documents to properly assess condition’s requirement and promptly provide decisions• Review property documentation including title commitments, sales contracts, insurance, and flood determinations• Maintain a well-developed knowledge of loan product guidelines and industry regulations, including assisting in the prevention, detection, and resolution of mortgage fraud• Review and analyze appraisals for value and compliance with industry requirements• Demonstrate the ability to independently make sound decisions based on the creditworthiness of the applicants based on established underwriting guidelines, policies, procedures, knowledge, and experience• Complete Daily Quality audits as per the process requirement - Quality Analyst is responsible for Chat / Backoffice evaluations, monitoring, assessing and improving the Quality of service• Provide Feedback to the agents for the error identified• Conduct Customer comeback analysis for all the errors received from the clients• To meet the monthly Sampling numbers as per the target• Complete the Feedback targets as specified in the QSD (Quality Standard Document)• Prepare all team and client related reports for Quality• Complete RCA for all the errors identified• Ensure the QA process adheres to ISO guidelines• Identify the improvement areas for staff and share it with the AM/DM/GM Quality• Communication with clients on a periodic basis• Complete the Calibration exercise on a periodic basis as defined• Create Error analysis/RCA Report • Attend all the development and quality trainings that are Prescribed for a QA• Help operations in identifying the TNI(Training Need Information) for the low performing staff

The cashier is the first point of contact in the store, responsible for handling transactions, providing excellent customer service, and maintaining accuracy in cash and credit card payments.

· Ensure that all transactions are accurate, balance the cash drawer at the end of each shift,

and report any discrepancies.

· Verify that all card transactions reconcile with the daily settlement at the end of each day.

· If any manual invoice is issued, ensure it is entered into the system and processed according to

the company's SOP.

· The cashier must follow additional instructions from the accounts team regarding filing and

any other requirements.

· File sales invoices and supporting documents, including cash register and card settlements daily.

· Prepare daily cash reports and submit them to the accounts team.

· Maintain organized filing of all other transaction receipts, such as item purchases and item transfers

· Provide invoices to the accounts team for auditing purposes as required.

· The cashier should have a thorough understanding of Singapore's AML (Anti-Money Laundering)

policies and risk assessment procedures.

· Candidates with AML (Anti-Money Laundering) certification are preferred

· Must adhere to all company SOPs and AML (Anti-Money Laundering) regulations to ensure smooth

cash transactions and mitigate risks

Having an AML (Anti-Money Laundering) certification is preferable.

Job Description:

>Mann control room

>Remote CCTV monitoring

>Handle remote operations duties

>Response to site's emergencies/issues

>Handle daily attendance planning & check attendance

>Provide support for onsite officers

>Stand-in at the site if required

>Handle deployment issues

>Handle incoming phone calls

Job Requirements:

>Minimun Senior Security Officer (licenced by PLRD)

>RTT Trained

>Computer literate

>Basic phone etiquettes

>Able to work as a team

>Positive attitude

>Rotating Shift (8am - 8pm / 8pm - 8am)

>5,5,6,6 days work week

Interested applicants, please email to hr@ranger-security.com.sg

Shortlisted candidates will be contacted for an interview.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

About the team

It’s an amazing opportunity to join a talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions!

What you will be doing 

What You Bring

• 7+ years of experience in Manual Penetration, API Security, web application, mobile application and thick-Client - Penetration Testing.
• Knowledge of tools - Burp Suit,Curl, dirBuster, dig, nslookup, nikto, nuclei, nmap, sslscan ,Postman, SoapUl ,sqlmap,wireshark
• Knowledge of networks technologies (protocols, design concepts, access control)
• Knowledge of security technologies (encryption, data protection, design, privilege access, etc.)
• Knowledge of network design and engineering
• Proficiency in time management, communications, decision making, presentation and organizational skills
• Proficiency in planning, reporting, establishing goals and objectives, standards, priorities and schedules
• Basic to intermediate decision-making and problem solving skills
• Basic to intermediate verbal and written communication skills to technical and non-technical audiences of various levels in the organization
• Experience establishing and maintaining effective working relationships with employees and/or clients

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• Ensure appointed MV VCD and MV motor suppliers supply equipment that meets project specificatiions.
• Ensure appointed LV MCC panel suppliers supply electrical panel (MSS with DOL, soft-starter, 2 speed, LV VSD starters and control circuit of motor starter) that meets project specification.
• To coordinate with different stakeholders subcon, suppliers, main con and consultant with regard for detail design development of the LV MCC, MV, VSD and interfacing work between subsystem work package.
• Prepare FAT & SAT test plan for 6.6 kV MV VSD and MV motor.
• Prepare FAT & SAT test plan for LV MCC.
• Update SLD drawings for tie-in to upstream incomers and all downstream ACMV equipment.
• Update Low Voltage cable sizing & short circuit calculation.
• Update actual demand load calculation.
• Prepare discrimination study with all upstream incoming breakers for both MV 6.6kV and LV 400V equipment
• Attend meeting with suppliers, main contractor and consultants to provide reasonable explanation, possible solutions and guidance if they are in doubt.
• Ensure all cable routing with their associated wall openings and / or cable risers are provided for all 6.6kV and 400V ACMV equipment.

Requirements

• At least a Diploma in Engineering majoring in MEP / Electrical or related field.
• Minimum 4 years of working experience. Those with more years of experience will be considered a senior position ie Senior Engineer / Assistant Manager
• Those with Construction Industry (majoring in Electrical Control for ACMV) will be an added advantage.
• High level of initiative, independent, meticulous and able meet tight timeline.
• Able to work under pressure.
• Good command of English and computer literacy.
• Proficient in Ms Excel.
• Those with knowledge of AutoCad, Revit, Microstation and Primevera software will be an added advantage.
• Willingness to work at Tuas area with transportation pickup at designated MRT stations.

Position Type :

Type Of Hire :

Travel Percentage :

What you will be doing

Looking for Quality and Trainin Manager in Wealth Management domain who has handled capital markets
• Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going training classes include soft skills training (leadership, communication, stress management, etc.), supervisor training, process training and product training. Audience is comprised of employees and supervisors.
• Ensures class objectives and learning curve performance metrics are achieved according to pre-defined plan.
• May design and develop training materials and curriculum.
• Recommends additional learning materials as appropriate.
• Conducts evaluations and develops new programs to address individual, departmental or company needs. Researches and develops program content to achieve specific objectives for each program.
• Coordinates with quality assurance and other internal departments to identify new training needs and/or changes to existing training curriculum.
• Adapts existing programs to suit various audiences.
• Reviews and updates policy and procedure manuals.
• Assesses employee training needs and provides feedback to management.
• Maintains internal department and external class training records.
• May work with vendors to bring in external training courses.
• Coordinates all assigned projects, ensures projects are completed by target deadlines and provides project status updates to management.
• Other related duties assigned as needed.
EDUCATION REQUIREMENTS
Bachelor’s degree in education, communications or business or the equivalent combination of education, training, or work experience.
What you Bring
• Knowledge of the company’s products, services and business operations
• Project coordination experience preferred
• Advanced presentation, interpersonal, time management, and organizational skills
• Strong training program design experience
• Excellent verbal and written communication skills
• Proficiency in MS Office applications, e.g., Word, Excel and PowerPoint
• Ability to work both independently and in a team environment.

About the Team

Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge and a desire to excel in the financial world.

Added bonus if you have:

• 1-year of customer service experience

• 1-year experience working in a high-volume call center

• Excellent customer service skills that build high levels of customer satisfaction 

What we offer you

•A competitive salary with attractive benefits including private medical and dental coverage insurance

•A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

•A modern work environment and a dedicated and motivated team

•A broad range of professional education and personal development opportunities

•A work environment built on collaboration and respect

FIS JOB LEVEL DESCRIPTION
Career level professional individual contributor role.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass