Total 7 Quality Assurance / Control job vacancies in Hayes, London, UB3 1HP

Please see attached the job description for more details on the main responsibilities for this role.

Job Summary You will support the Senior Quality Manager in the clinical governance and risk management of your area. Working alongside laboratory teams to ensure compliance with ISO 15189, you will act as a bridge between the Quality and Operational teams. Reporting to the Senior Quality Manager, you will have a high level of responsibility to ensure the successful delivery of pathology services, in line with our corporate objectives. This is a 12 month fixed-term opportunity to support the Quality team and the Infection Sciences team until January-February 2026. Suitably experienced Specialist Biomedical Scientists will be considered for this role. Key Relationships Head of Quality Senior Quality Manager (Infection Sciences, Biochemistry, Immunology, Support Services) Quality Managers Quality Officers Service Delivery Managers (Infection Sciences) Operational Managers (Infection Sciences) Biomedical Scientists (Infection Sciences) Strategic Clinical Leads Clinical staff Duties and Responsibilities You will hold a variety of accountabilities in the laboratory environment. These include, but are not limited to: Provide close support and expert advice to managers in multiple working environments whilst also overseeing quality across your service line(s). Ensure your area of responsibility complies with all relevant current and future legislation and conforms with the ISO 15189 standard and the recommendations from recognised professional bodies. Be the first point of escalation for any quality failures, requiring you to evaluate, identify and instruct on corrective actions. Coordinate and manage audits, complaints, incidents, employee training, quality improvement and assurance, equipment inventory and maintenance through the Quality Management System (QMS). Lead and liaise with external inspectors/ assessors from regulatory bodies such as UKAS, MHRA and verify the completion of corrective action as required by the reports. Provide leadership and day-to-day direction to Quality Officers; and help, advise, support and mentor laboratory employees to ensure an effective QMS is in operation. Act as QPulse administrator and ensure appropriate training is delivered for your service line. Key Responsibilities Act as primary source of advice, guidance, knowledge and best practice in quality management for your service line(s). Review quality audits and establish necessary action to be implemented including use of Laboratory Information Management Systems (LIMS), ensuring all Information Governance (IG) requirements are met. Maintain standards of conduct required by the HCPC to practice. Support Clinical and Operational leads in the strategic development and service improvement of the analytical service and, from a quality perspective, advise on the implementation of new techniques, equipment, assays and processes including all verification and validation work. Monitor, report and action errors, hazards, and incidents logged in the CAPA module of Q-Pulse. Provide support for Senior Quality Manager in serious incident investigations. Lead in the investigation of all other incidents, ensuring corrective actions are reported in Q-Pulse and other relevant software. Support in the development and implementation of Business Continuity and Serious Incidents Plans where necessary for your service line(s). Oversee and develop resources for the provision of training for colleagues in quality procedures and investigations or as part of onboarding activity, such as induction. Communicate findings of service failure or serious incidents and use instances like these as opportunities to teach and develop others through your experience. Oversee quality audit schedule and document review compliance. Providing regular updates to Senior Quality Manager and compile Annual Quality Report, including Operational Performance data and present at Service and Governance, Risk and Quality meetings. Compile and maintain risk register in conjunction with Clinical and Operational leads. Oversee EQA and IQC performance and ensure corrective action has been taken. Ensure compliance with all regulatory and quality requirements of regulatory directives, accreditation bodies, and local management including: Care Quality Commission UKAS Synnovis policies and Standard Operating Procedures (SOPs) Any other body in area of responsibility. Develop and regularly review relevant quality policies and documents, including SOPs, COSHH and risk assessments in line with the ISO 15189 standard. Ensure all quality policies and documents are fit for purpose and implemented for your service line(s). Collaborate with colleagues and senior managers to ensure consistency in the delivery of Quality Management, including playing a leading role in the development of best practices and new ways of working. Provide day-to-day direction to and organisation of Quality Officer in your area, ensuring that standards are met. Demonstrate professionalism, patience and empathy when explaining highly complex subjects, and in particular when communicating with people who do not share same level of knowledge or understanding. Attend and chair regular departmental meetings, as quality representative and contribute to effective communication within the department providing expert insight. Deputise for the Senior Quality Manager including attendance at meetings, as required. Take part in CPD activities to ensure that your practices and knowledge are always relevant and up to date to your specific area General The post holder may be required to carry out other duties in line with the grading of the post. The job description may be subject to change and, if so, this will take place in consultation with the post holder. At Synnovis, we are currently shaping the future of pathology services by creating a world-leading Hub and Spoke pathology network with our NHS partners. A large part of this modernisation will involve moving 70% of our services to a purpose built, state of the art Hub laboratory in the heart of London. For now, the job you are applying for will be based at one of our hospital sites however, from 1 April 2024 our people and services will start to move to our Hub laboratory in Blackfriars, Southwark, SE1, with some work remaining in refurbished essential services laboratories across our hospital network, focusing on the rapid turnover of urgent tests. Please do ask your recruiting manager if you wish to find out more. Synnovis is a pathology partnership between SYNLAB UK and Ireland,and the NHS, including sites, Guys & St Thomas NHS Foundation Trust and Kings College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London. The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services. The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers.

An exciting opportunity has arisen for a Pest Control Technician withexperience in pest control to join a well-established pest control services provider. This full-time role offers excellent benefits and basic salary of £31,000 and OTE of £40,000+.

As a Pest Control Technician, you will provide professional pest control services to residential and commercial clients while ensuring high standards of service.

You will be responsible for:

- Conducting pest control inspections and treatments with precision and professionalism.

- Preparing detailed written reports on inspections, infestations, and treatments.

- Carrying out minor proofing work to prevent pest infestations.

- Logging all activities via a mobile app for accurate record-keeping.

- Generating and developing new business leads independently.

- Building and maintaining strong client relationships to support business growth.

What we are looking for:

- Previously worked as a Pest Control Technician,Pest Technician or in a similar role.

- Experience in pest control.

- RSPH / BPCA Level 2 or equivalent qualification.

- Background in delivering quality customer service.

- Full UK driving licence.

What's on offer:

- Competitive salary

- Pension scheme

- Bonus scheme

- Birthday off

- 25 days annual leave plus bank holidays

- Company vehicle and mobile phone provided

Apply now for this exceptional Pest Control Technician opportunity to work with a dynamic team and further enhance your career.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

SALES ENGINEER (SalesForce & AWS or GCP or Azure)
London/Hybrid
Competitive salary base + Commission

Our sales team shares our business success story with organizations around the world and highlights the added value we give to align Sales and Marketing.

As a Sales Engineer at QA, you will play an essential role within the business and hugely impact its growth. Reporting directly into the Director of Sales Enablement and Solutions, you will be providing world-class pre-sales support for our enterprise sales team.

Your Responsibilities

• Enthusiastically lead prospective customers to the expected business outcomes of our platform.
• Deliver outstanding product demonstrations through powerful storytelling and articulation of how our software provides value to customers
• Promote our platform at events such as AWS reinvent, Microsoft Ignite, etc.
• Continuously strive for improvement in all skill areas and maintain up-to-date knowledge regarding our solution as well as industry trends and technologies.
• Work closely with sales partners to qualify, drive opportunities and determine sales motions within accounts.
• Collaborate with multiple internal teams such as product management, engineering, customer success and marketing.
• Be passionate about sales engineering and working with customers.

About you

• Experience with selling and delivering SaaS products to enterprise operations teams
• Experience of working with AWS, GCP or MS Azure
• Ability to work directly with customers with a strong commitment to their success
• Strong presentation skills, including live product demos and technical pitches
• Excellent verbal and written communications skills, including a dynamic and engaging presentation style that inspires confidence
• Open-minded, positive attitude, and the ability to work with a sense of urgency
• Ability to travel within the local area

What we can offer you

• Competitive salary
• 3 days per year for professional development
• 27 days annual leave, with the option to purchase a further 5
• Great company culture and work environment
• Highly skilled teammates and lots of opportunities for growth and development

At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place

Down time

Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.

Personal growth

Learning and opportunity is at the core of what we do - and that applies to you too!
You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics.

Our people

We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family.

We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this.


#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid

Head of Sales - Government Services
London/Hybrid
Competitive salary base + Commission


You will be leading the government & Defence Services learning sales team and implementing the sales strategy in learning, including management responsibility to deliver growth across the government sector, win new clients and expand existing relationships to ensure current and future success against QA and client objectives.


Your Responsibilities

• Lead a team responsible for driving learning sales in government & defence clients
• Set individual sales targets from the overall team sales targets allocated in the business targeting process, and manage the process to confirm individual results against target on a monthly/quarterly basis including managing manual adjustments
• Drive and manage optimum activity by way of KPIs to build effective pipeline in line with team's business growth plan.
• Motivate, develop and inspire a team of Account
• Directors/Managers and structure their activity and performance to deliver results.
• Identify skills gaps in the team and work with the Director, Government Services to ensure appropriate interventions are in place to address the team's development needs.

About you

• Deep knowledge of government and civil service organisations, structures and working practices.
• In depth knowledge of how learning and training works.
• Knowledge of the L&D competitor landscape
• Customer centric with an entrepreneurial attitude
• Self-directed leader with a proactive approach
• Strong personal values that align with QA's
• Willingness to undertake DBS, BPSS as a minimum and to also take SC, DV, Disclosure Scotland or similar if required for the role

What we can offer you

• Competitive salary
• 3 days per year for professional development
• 27 days annual leave, and an option to purchase a further 5
• Great company culture and work environment
• Highly skilled teammates and lots of opportunities for growth and development

At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place


Down time

Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.

Personal growth

Learning and opportunity is at the core of what we do - and that applies to you too!
You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics.

Our people

We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family.

We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this.


#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid

Sales - Client Relationship Manager
London
Salary: Competitive Salary + Commission

Applicants must hold or be prepared to undergo Developed Vetting (DV) once in post, if required.

Do you love generating new business as well as enjoying building relationships with existing customers?

If yes then read on, as we have the perfect role for you…


About our role:
Working in our sales team as a Client Relationship Manager, you'll be given some clients to account manage where you'll grow existing customer relationships, but you'll also need to prospect for new business to grow your list of clients to maximise sales opportunities. You will be doing a good two hours a day of new business sales activity across a variety of channels and will be responsible for arranging customer meetings, prepare proposals and presentations.


What's involved: 

• Prospect for new customers
• Grow and maintain existing business
• Use platforms like LinkedIn Sales Navigator to grow your network
• Prepare quotes and proposals for customers

Bring your experience:

• Experience of B2B sales would be great
• Top-notch negotiating skills
• Ability to build a sales-pipeline
• Knowledge of consultative sales techniques  
• If you've got the drive and motivation to achieve sales targets, matched with fabulous customer-service skills and an entrepreneurial spirit, then apply today, we'd love to hear from you!

Our Benefits!

• In return for your hard work, we'll give you:
• 27 days holiday plus ability to purchase 5 more days
• 3 days a year fully paid training,
• 2 days a year paid charity volunteering
• Medicash (healthcare moneyback scheme)
• A travel season-ticket loan.
• A superb Gymflex scheme
• Our own BenefitsHub to receive loads of discounts Plus more…  

Want to know about QA?
We are the UK's leading provider of tech and digital skills, including funded workplace learning programs, university programs and apprenticeships. We play a key role in tackling the UK's alarming nationwide shortage of digital skills head-on, and partner with most FTSE 250 companies to help provide innovative solutions for these much-needed training shortages.


Equal Opportunities
You'll instantly be welcomed into our team and here, we celebrate our diversity. We've won numerous awards demonstrating our commitment to our inclusive culture. Everyone feels part of QA with our welcoming networks in place from day one.

#LI-Hybrid #LI-TH1 #LifeAtQA

SALES ENGINEER
London/Hybrid
Competitive salary base + Commission

Our sales team shares our business success story with organizations around the world and highlights the added value we give to align Sales and Marketing.

As a Sales Engineer at QA, you will play an essential role within the business and hugely impact its growth. Reporting directly into the Director of Sales Enablement and Solutions, you will be providing world-class pre-sales support for our enterprise sales team.

Your Responsibilities

• Enthusiastically lead prospective customers to the expected business outcomes of our platform.
• Deliver outstanding product demonstrations through powerful storytelling and articulation of how our software provides value to customers
• Promote our platform at events such as AWS reinvent, Microsoft Ignite, etc.
• Continuously strive for improvement in all skill areas and maintain up-to-date knowledge regarding our solution as well as industry trends and technologies.
• Work closely with sales partners to qualify, drive opportunities and determine sales motions within accounts.
• Collaborate with multiple internal teams such as product management, engineering, customer success and marketing.
• Be passionate about sales engineering and working with customers.

About you

• Confident in selling and delivering SaaS products to enterprise operations teams
• Ability to work directly with customers with a strong commitment to their success
• Strong presentation skills, including live product demos and technical pitches
• Great verbal and written communications skills, including a dynamic and engaging presentation style that inspires confidence
• Ability to travel into our London office once a week, and attend client meetings in person as required
• Open-minded, positive attitude, and the ability to work with a sense of urgency

What we can offer you

• Competitive salary
• 3 days per year for professional development
• 27 days annual leave, with the option to purchase a further 5
• Great company culture and work environment
• Highly skilled teammates and lots of opportunities for growth and development

At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place

Down time

Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.

Personal growth

Learning and opportunity is at the core of what we do - and that applies to you too!
You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics.

Our people

We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family.

We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this.


#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid