Total 8 Quality Assurance / Control job vacancies in Huntingdon , PE29 3AD

The Perinatal Governance and Quality Improvement Lead will: Support the perinatal services in meeting its statutory requirements and clinical governance objectives by overseeing, monitoring and reporting on the progress of national drivers such as risk management, infection prevention and control, Care Quality Commission standards and regulations, regulatory initiatives and in particular lead on: Saving Babies Lives Care Bundle V3 (SBLCBv3), NHS Resolution Maternity and Perinatal Incentive Scheme (MPIS), Maternity 3 year single delivery plan, Maternity Core Competency Framework, National Maternity Preceptorship Framework, Clinical audit agenda, MBRRACE and the Perinatal Mortality Review Tool, MatNeoSip, and the national maternity reports relating to Ockenden, Kirkup and Nottingham service review. Act as representative for the specialities at governance and assurance framework groups within the Trust. Oversee the implementation of clinical audit and other clinical effectiveness processes as a mechanism for improving quality, risk and safety. This will include development of a clearly defined annual audit programme along with the obstetric and midwifery leads for Quality Improvement. Ensure systems are in place to monitor the quality of care, KPIs and outcomes to give assurance that all clinical teams are delivering ongoing quality improvements in the standards of care based on best evidenced based practice. Support clinical teams with external reviews, Quality Assurance visits and ensure processes and support in place for on-going monitoring and quality improvement methodology applies to action plans. Implement agreed systems and processes to provide assurance of the delivery of patient safety and prevention of harm in line with national and local standard of care. Support and work alongside the Trust claims team to ensure eligible Early Notification cases are reported to NHS ResolutionsIdentify required development and service changes within the maternity and neonatal services, and actively participate in seeking consensus in development and implementation of change. Responsible for the management and maintenance of the risk registers in collaboration with the individual department risk leads for maternity and neonatal services. Identify risks associated with the provision of the speciality services and the delivery of high-quality patient care, escalating risks to the senior management teams as appropriate and implementing quality improvement plans to mitigate the risks. Co-ordinate the reporting of the divisional risks, and potential risks, identifying trends and contributing to proposals for the management of such risks. Ensure there is a robust performance management framework within the service to deliver on all aspects of the risk management and clinical governance agenda. Actively engage and liaise with the LMNS to support quality, risk and governance processes across the system. Encourage and engage with the Maternity Voices Partnership chairs to support with co-production of services and governance oversight. Enable the implementation of processes to ensure that all staff receive feedback following submission of incident forms, involvement in Patient Safety Investigation Response Framework and complaints. Support the Head of Midwifery and the Head of Perinatal Governance and Quality Improvement in the overall management of the complaints process. Monitor the Datix incident reporting system for Maternity and Neonatal services and support staff to investigate thoroughly and in a timely way. Work closely with the Trust safety and quality team and service leads, to ensure learning from Safety Incidents, internal reviews, complaints and claims are translated into learning and sustained improvement across all clinical areas in the service and Trust. Lead on and work closely with the Trust Patient Safety, Quality team and LMNS on Patient Safety Incident response framework. Undertake, and support others to undertake, detailed incident investigations using a robust and clear process, in line with the patient safety framework/patient safety incident response framework which focuses on Human Factors Ergonomics (HFE), system and process service improvements. Ensure early communications with staff and families when safety incidents are identified, define involvement and engagement needs and provide ongoing support during and after investigations. Lead for liaison and meetings with families who have experienced distressing, emotional impacts to their maternity journey. Responsibility for the overview and management of cases which are emotive and distressing for both the service user and staff. Responsibility for oversight of the completion of the PMRT reviews and family liaison in sensitive and emotive situations with bereaved parents. Work collaboratively with the Professional Midwifery Advocates (PMAs) to ensure that staff feel supported when involved in incidents/adverse outcomes, providing pastoral support where required. Review and ensure the development of SMART action plans in response to investigations which are evidence based and aim to address the identified contributory factors in order to enable sustained quality improvement. Develop and maintain Quality Improvement Trackers in line with PSIRF. Develop and maintain relationships with the Maternity and Newborn Safety Investigations (MNSI) ensuring all incidents that meet the MNSI and Early Notifications eligibility criteria as referred in timeframes expected. To ensure governance and quality is embedded within the wards including the dissemination of risk, audit, learning from excellence complaints and trends are shared. Review and maintain the accuracy of the maternity dashboard to enable the comparison, monitoring and delivery of divisional KPIs, CQUIMS (MSDS), NMPA, NNPA, NMI and CIPS. Actively participate in Divisional and Trust meetings, representing all elements of the service provision. Represent the service and the organisation at system wide meetings, working collaboratively with partners within the Local Maternity and Neonatal System (LMNS). Experienced and strong analytical skills with the ability to interpret data, and to use measures to influence key decisions on priorities and drive a systematic, accurate approach for reporting and improvements. Liaise with service users regarding the development of the service whenever feasible. Be experienced and trained in quality improvement methodologies. Collaborate with the senior leadership team to enable a positive safety culture within the division and demonstrate an inclusive and mentoring approach to leadership, working with clinical teams to agree and ensure the maintenance of high standards of practice and behaviours. Promote a Just, learning, and restorative culture. Support the Head of Perinatal Governance and Quality Improvement to monitor, investigate and report on the Divisions performance, spanning a broad range of issues, including incident trends, complaints, mortality and morbidity and legal claims. Empower the staff in the Division to positively embrace formal and informal complaints, comments and praise as a learning tool to influence behaviour and alter practice and culture. Ensure a strong patient safety focus and an open culture to incident reporting and that practice is challenged positively and best practice is shared and championed. Provide all line management support and function to the staff working directly within the Maternity Quality, Safety and Risk team. Lead the annual appraisal process for members within your direct line management ensuring personal development plans and career conversations are in place with objectives to meet personal and service requirements. Provide expert, visible leadership and expert advice on clinical effectiveness, patient safety and quality and co-ordinate all aspects of clinical governance. Undertake individual staff appraisals annually and support others to undertake this role for their staff line reports. Be able to think critically and be visionary in approaches to midwifery care. Be analytical in thought with attention to detail and able to communicate to help solve problems in everyday maternity challenges. Act as a champion for maternity and midwifery building strong teams within the unit. Foster a learning culture, be recognised as a role model and demonstrate support for the ongoing professional development of staff. Actively participate in the Maternity Lead on-call rota.

North West Anglia Foundation Trust have have an excellent opportunity within our Perinatal services, as our Perinatal Governance and Quality Improvement Lead.

We are looking for an enthusiastic and innovative individual to join our friendly and dynamic team. You will be passionate about patient safety, and proactive about working with families, and staff, to bring improved experience and outcomes for birthing women/people and their families who use our service.



** please note interviews will be held the week commencing 7th October**



In the role the Perinatal Governance and Quality Improvement Lead will support the Head ofPerinatal Governance and Quality Improvement in the organisation and delivery of the perinatal strategy and alignment with the overall Trust governance processes impacting the organisational delivery and assurance of perinatal safety and quality.

Support the Head ofPerinatal Governance and Quality Improvement to provide assurance that NWAFT’s perinatal services meets its statutory requirements and clinical governance objectives by overseeing, monitoring and reporting on the progress of national and local drivers.

Lead the service clinical governance groups ensuring they are progressive, contemporaneous and drive sustainable improvement in learning and practice.

Drive improvements to quality and safety within maternity and neonatal services ensuring compliance with Trust and National policies, guidelines and legislation.

Collaborate with the senior leadership team to enable a positive safety culture within the division and demonstrate an inclusive and mentoring approach to leadership, working with clinical teams to agree and ensure the maintenance of high standards of practice and behaviours.

To ensure safe, quality and equitable services are delivered to all women/pregnancy service users who chose to use our services at Northwest Anglia NHS Foundation Trust.

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

As part of our commitment to supporting our employees we offer a range of benefits including:
• Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
• Membership of the NHS Pension Scheme:
• Flexible working opportunities;
• Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
• Opportunities for career development and training to help you progress in your role;
• Wellbeing support and activities to promote a healthy work environment;
• Access to our in-house physiotherapy service;
• On-site canteens offering subsidised meals;
• Subsidised staff parking (currently free);
• Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

The Perinatal Governance and Quality Improvement Lead will:
• Support the perinatal services in meeting its statutory requirements and clinical governance objectives by overseeing, monitoring and reporting on the progress of national drivers such as risk management, infection prevention and control, Care Quality Commission standards and regulations, regulatory initiatives and in particular lead on: Saving Babies Lives Care Bundle V3 (SBLCBv3), NHS Resolution Maternity and Perinatal Incentive Scheme (MPIS), Maternity 3 year single delivery plan, Maternity Core Competency Framework, National Maternity Preceptorship Framework, Clinical audit agenda, MBRRACE and the Perinatal Mortality Review Tool, MatNeoSip, and the national maternity reports relating to Ockenden, Kirkup and Nottingham service review.
• Act as representative for the specialities at governance and assurance framework groups within the Trust.
• Oversee the implementation of clinical audit and other clinical effectiveness processes as a mechanism for improving quality, risk and safety. This will include development of a clearly defined annual audit programme along with the obstetric and midwifery leads for Quality Improvement.
• Ensure systems are in place to monitor the quality of care, KPI’s and outcomes to give assurance that all clinical teams are delivering ongoing quality improvements in the standards of care based on best evidenced based practice.
• Support clinical teams with external reviews, Quality Assurance visits and ensure processes and support in place for on-going monitoring and quality improvement methodology applies to action plans.
• Implement agreed systems and processes to provide assurance of the delivery of patient safety and prevention of harm in line with national and local standard of care.
• Support and work alongside the Trust claims team to ensure eligible Early Notification cases are reported to NHS Resolutions
Identify required development and service changes within the maternity and neonatal services, and actively participate in seeking consensus in development and implementation of change.
• Responsible for the management and maintenance of the risk registers in collaboration with the individual department risk leads for maternity and neonatal services.
• Identify risks associated with the provision of the speciality services and the delivery of high-quality patient care, escalating risks to the senior management teams as appropriate and implementing quality improvement plans to mitigate the risks.
• Co-ordinate the reporting of the divisional risks, and potential risks, identifying trends and contributing to proposals for the management of such risks.
• Ensure there is a robust performance management framework within the service to deliver on all aspects of the risk management and clinical governance agenda.
• Actively engage and liaise with the LMNS to support quality, risk and governance processes across the system.
• Encourage and engage with the Maternity Voices Partnership chairs to support with co-production of services and governance oversight.
• Enable the implementation of processes to ensure that all staff receive feedback following submission of incident forms, involvement in Patient Safety Investigation Response Framework and complaints.
• Support the Head of Midwifery and the Head of Perinatal Governance and Quality Improvement in the overall management of the complaints process.
• Monitor the Datix incident reporting system for Maternity and Neonatal services and support staff to investigate thoroughly and in a timely way.
• Work closely with the Trust safety and quality team and service leads, to ensure learning from Safety Incidents, internal reviews, complaints and claims are translated into learning and sustained improvement across all clinical areas in the service and Trust.
• Lead on and work closely with the Trust Patient Safety, Quality team and LMNS on Patient Safety Incident response framework.
• Undertake, and support others to undertake, detailed incident investigations using a robust and clear process, in line with the patient safety framework/patient safety incident response framework which focuses on Human Factors Ergonomics (HFE), system and process service improvements.
• Ensure early communications with staff and families when safety incidents are identified, define involvement and engagement needs and provide ongoing support during and after investigations.
• Lead for liaison and meetings with families who have experienced distressing, emotional impacts to their maternity journey.
• Responsibility for the overview and management of cases which are emotive and distressing for both the service user and staff.
• Responsibility for oversight of the completion of the PMRT reviews and family liaison in sensitive and emotive situations with bereaved parents.
• Work collaboratively with the Professional Midwifery Advocates (PMAs) to ensure that staff feel supported when involved in incidents/adverse outcomes, providing pastoral support where required.
• Review and ensure the development of SMART action plans in response to investigations which are evidence based and aim to address the identified contributory factors in order to enable sustained quality improvement.
• Develop and maintain Quality Improvement Trackers in line with PSIRF.
• Develop and maintain relationships with the Maternity and Newborn Safety Investigations (MNSI) ensuring all incidents that meet the MNSI and Early Notifications eligibility criteria as referred in timeframes expected.
• To ensure governance and quality is embedded within the wards including the dissemination of risk, audit, learning from excellence complaints and trends are shared.
• Review and maintain the accuracy of the maternity dashboard to enable the comparison, monitoring and delivery of divisional KPI’s, CQUIMS (MSDS), NMPA, NNPA, NMI and CIPS.
• Actively participate in Divisional and Trust meetings, representing all elements of the service provision.
• Represent the service and the organisation at system wide meetings, working collaboratively with partners within the Local Maternity and Neonatal System (LMNS).
• Experienced and strong analytical skills with the ability to interpret data, and to use measures to influence key decisions on priorities and drive a systematic, accurate approach for reporting and improvements.
• Liaise with service users regarding the development of the service whenever feasible.
• Be experienced and trained in quality improvement methodologies.

• Collaborate with the senior leadership team to enable a positive safety culture within the division and demonstrate an inclusive and mentoring approach to leadership, working with clinical teams to agree and ensure the maintenance of high standards of practice and behaviours.

• Promote a Just, learning, and restorative culture.

• Support the Head of Perinatal Governance and Quality Improvement to monitor, investigate and report on the Division’s performance, spanning a broad range of issues, including incident trends, complaints, mortality and morbidity and legal claims.

• Empower the staff in the Division to positively embrace formal and informal complaints, comments and praise as a learning tool to influence behaviour and alter practice and culture.

• Ensure a strong patient safety focus and an open culture to incident reporting and that practice is challenged positively and best practice is shared and championed.

• Provide all line management support and function to the staff working directly within the Maternity Quality, Safety and Risk team.

• Lead the annual appraisal process for members within your direct line management ensuring personal development plans and career conversations are in place with objectives to meet personal and service requirements.

• Provide expert, visible leadership and expert advice on clinical effectiveness, patient safety and quality and co-ordinate all aspects of clinical governance.

• Undertake individual staff appraisals annually and support others to undertake this role for their staff line reports.

• Be able to think critically and be visionary in approaches to midwifery care.

• Be analytical in thought with attention to detail and able to communicate to help solve problems in everyday maternity challenges.

• Act as a champion for maternity and midwifery building strong teams within the unit.

• Foster a learning culture, be recognised as a role model and demonstrate support for the ongoing professional development of staff.

• Actively participate in the Maternity Lead on-call rota.




This advert closes on Sunday 22 Sep 2024

The Perinatal Governance and Quality Improvement Lead will: Support the perinatal services in meeting its statutory requirements and clinical governance objectives by overseeing, monitoring and reporting on the progress of national drivers such as risk management, infection prevention and control, Care Quality Commission standards and regulations, regulatory initiatives and in particular lead on: Saving Babies Lives Care Bundle V3 (SBLCBv3), NHS Resolution Maternity and Perinatal Incentive Scheme (MPIS), Maternity 3 year single delivery plan, Maternity Core Competency Framework, National Maternity Preceptorship Framework, Clinical audit agenda, MBRRACE and the Perinatal Mortality Review Tool, MatNeoSip, and the national maternity reports relating to Ockenden, Kirkup and Nottingham service review. Act as representative for the specialities at governance and assurance framework groups within the Trust. Oversee the implementation of clinical audit and other clinical effectiveness processes as a mechanism for improving quality, risk and safety. This will include development of a clearly defined annual audit programme along with the obstetric and midwifery leads for Quality Improvement. Ensure systems are in place to monitor the quality of care, KPIs and outcomes to give assurance that all clinical teams are delivering ongoing quality improvements in the standards of care based on best evidenced based practice. Support clinical teams with external reviews, Quality Assurance visits and ensure processes and support in place for on-going monitoring and quality improvement methodology applies to action plans. Implement agreed systems and processes to provide assurance of the delivery of patient safety and prevention of harm in line with national and local standard of care. Support and work alongside the Trust claims team to ensure eligible Early Notification cases are reported to NHS ResolutionsIdentify required development and service changes within the maternity and neonatal services, and actively participate in seeking consensus in development and implementation of change. Responsible for the management and maintenance of the risk registers in collaboration with the individual department risk leads for maternity and neonatal services. Identify risks associated with the provision of the speciality services and the delivery of high-quality patient care, escalating risks to the senior management teams as appropriate and implementing quality improvement plans to mitigate the risks. Co-ordinate the reporting of the divisional risks, and potential risks, identifying trends and contributing to proposals for the management of such risks. Ensure there is a robust performance management framework within the service to deliver on all aspects of the risk management and clinical governance agenda. Actively engage and liaise with the LMNS to support quality, risk and governance processes across the system. Encourage and engage with the Maternity Voices Partnership chairs to support with co-production of services and governance oversight. Enable the implementation of processes to ensure that all staff receive feedback following submission of incident forms, involvement in Patient Safety Investigation Response Framework and complaints. Support the Head of Midwifery and the Head of Perinatal Governance and Quality Improvement in the overall management of the complaints process. Monitor the Datix incident reporting system for Maternity and Neonatal services and support staff to investigate thoroughly and in a timely way. Work closely with the Trust safety and quality team and service leads, to ensure learning from Safety Incidents, internal reviews, complaints and claims are translated into learning and sustained improvement across all clinical areas in the service and Trust. Lead on and work closely with the Trust Patient Safety, Quality team and LMNS on Patient Safety Incident response framework. Undertake, and support others to undertake, detailed incident investigations using a robust and clear process, in line with the patient safety framework/patient safety incident response framework which focuses on Human Factors Ergonomics (HFE), system and process service improvements. Ensure early communications with staff and families when safety incidents are identified, define involvement and engagement needs and provide ongoing support during and after investigations. Lead for liaison and meetings with families who have experienced distressing, emotional impacts to their maternity journey. Responsibility for the overview and management of cases which are emotive and distressing for both the service user and staff. Responsibility for oversight of the completion of the PMRT reviews and family liaison in sensitive and emotive situations with bereaved parents. Work collaboratively with the Professional Midwifery Advocates (PMAs) to ensure that staff feel supported when involved in incidents/adverse outcomes, providing pastoral support where required. Review and ensure the development of SMART action plans in response to investigations which are evidence based and aim to address the identified contributory factors in order to enable sustained quality improvement. Develop and maintain Quality Improvement Trackers in line with PSIRF. Develop and maintain relationships with the Maternity and Newborn Safety Investigations (MNSI) ensuring all incidents that meet the MNSI and Early Notifications eligibility criteria as referred in timeframes expected. To ensure governance and quality is embedded within the wards including the dissemination of risk, audit, learning from excellence complaints and trends are shared. Review and maintain the accuracy of the maternity dashboard to enable the comparison, monitoring and delivery of divisional KPIs, CQUIMS (MSDS), NMPA, NNPA, NMI and CIPS. Actively participate in Divisional and Trust meetings, representing all elements of the service provision. Represent the service and the organisation at system wide meetings, working collaboratively with partners within the Local Maternity and Neonatal System (LMNS). Experienced and strong analytical skills with the ability to interpret data, and to use measures to influence key decisions on priorities and drive a systematic, accurate approach for reporting and improvements. Liaise with service users regarding the development of the service whenever feasible. Be experienced and trained in quality improvement methodologies. Collaborate with the senior leadership team to enable a positive safety culture within the division and demonstrate an inclusive and mentoring approach to leadership, working with clinical teams to agree and ensure the maintenance of high standards of practice and behaviours. Promote a Just, learning, and restorative culture. Support the Head of Perinatal Governance and Quality Improvement to monitor, investigate and report on the Divisions performance, spanning a broad range of issues, including incident trends, complaints, mortality and morbidity and legal claims. Empower the staff in the Division to positively embrace formal and informal complaints, comments and praise as a learning tool to influence behaviour and alter practice and culture. Ensure a strong patient safety focus and an open culture to incident reporting and that practice is challenged positively and best practice is shared and championed. Provide all line management support and function to the staff working directly within the Maternity Quality, Safety and Risk team. Lead the annual appraisal process for members within your direct line management ensuring personal development plans and career conversations are in place with objectives to meet personal and service requirements. Provide expert, visible leadership and expert advice on clinical effectiveness, patient safety and quality and co-ordinate all aspects of clinical governance. Undertake individual staff appraisals annually and support others to undertake this role for their staff line reports. Be able to think critically and be visionary in approaches to midwifery care. Be analytical in thought with attention to detail and able to communicate to help solve problems in everyday maternity challenges. Act as a champion for maternity and midwifery building strong teams within the unit. Foster a learning culture, be recognised as a role model and demonstrate support for the ongoing professional development of staff. Actively participate in the Maternity Lead on-call rota.

North West Anglia Foundation Trust have have an excellent opportunity within our Perinatal services, as our Perinatal Governance and Quality Improvement Lead.

We are looking for an enthusiastic and innovative individual to join our friendly and dynamic team. You will be passionate about patient safety, and proactive about working with families, and staff, to bring improved experience and outcomes for birthing women/people and their families who use our service.

***interviews will be held Face to Face week commencing 16th September 2024***

In the role the Perinatal Governance and Quality Improvement Lead will support the Head ofPerinatal Governance and Quality Improvement in the organisation and delivery of the perinatal strategy and alignment with the overall Trust governance processes impacting the organisational delivery and assurance of perinatal safety and quality.

Support the Head ofPerinatal Governance and Quality Improvement to provide assurance that NWAFT’s perinatal services meets its statutory requirements and clinical governance objectives by overseeing, monitoring and reporting on the progress of national and local drivers.

Lead the service clinical governance groups ensuring they are progressive, contemporaneous and drive sustainable improvement in learning and practice.

Drive improvements to quality and safety within maternity and neonatal services ensuring compliance with Trust and National policies, guidelines and legislation.

Collaborate with the senior leadership team to enable a positive safety culture within the division and demonstrate an inclusive and mentoring approach to leadership, working with clinical teams to agree and ensure the maintenance of high standards of practice and behaviours.

To ensure safe, quality and equitable services are delivered to all women/pregnancy service users who chose to use our services at Northwest Anglia NHS Foundation Trust.

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

As part of our commitment to supporting our employees we offer a range of benefits including:
• Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
• Membership of the NHS Pension Scheme:
• Flexible working opportunities;
• Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
• Opportunities for career development and training to help you progress in your role;
• Wellbeing support and activities to promote a healthy work environment;
• Access to our in-house physiotherapy service;
• On-site canteens offering subsidised meals;
• Subsidised staff parking (currently free);
• Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

The Perinatal Governance and Quality Improvement Lead will:
• Support the perinatal services in meeting its statutory requirements and clinical governance objectives by overseeing, monitoring and reporting on the progress of national drivers such as risk management, infection prevention and control, Care Quality Commission standards and regulations, regulatory initiatives and in particular lead on: Saving Babies Lives Care Bundle V3 (SBLCBv3), NHS Resolution Maternity and Perinatal Incentive Scheme (MPIS), Maternity 3 year single delivery plan, Maternity Core Competency Framework, National Maternity Preceptorship Framework, Clinical audit agenda, MBRRACE and the Perinatal Mortality Review Tool, MatNeoSip, and the national maternity reports relating to Ockenden, Kirkup and Nottingham service review.
• Act as representative for the specialities at governance and assurance framework groups within the Trust.
• Oversee the implementation of clinical audit and other clinical effectiveness processes as a mechanism for improving quality, risk and safety. This will include development of a clearly defined annual audit programme along with the obstetric and midwifery leads for Quality Improvement.
• Ensure systems are in place to monitor the quality of care, KPI’s and outcomes to give assurance that all clinical teams are delivering ongoing quality improvements in the standards of care based on best evidenced based practice.
• Support clinical teams with external reviews, Quality Assurance visits and ensure processes and support in place for on-going monitoring and quality improvement methodology applies to action plans.
• Implement agreed systems and processes to provide assurance of the delivery of patient safety and prevention of harm in line with national and local standard of care.
• Support and work alongside the Trust claims team to ensure eligible Early Notification cases are reported to NHS Resolutions
Identify required development and service changes within the maternity and neonatal services, and actively participate in seeking consensus in development and implementation of change.
• Responsible for the management and maintenance of the risk registers in collaboration with the individual department risk leads for maternity and neonatal services.
• Identify risks associated with the provision of the speciality services and the delivery of high-quality patient care, escalating risks to the senior management teams as appropriate and implementing quality improvement plans to mitigate the risks.
• Co-ordinate the reporting of the divisional risks, and potential risks, identifying trends and contributing to proposals for the management of such risks.
• Ensure there is a robust performance management framework within the service to deliver on all aspects of the risk management and clinical governance agenda.
• Actively engage and liaise with the LMNS to support quality, risk and governance processes across the system.
• Encourage and engage with the Maternity Voices Partnership chairs to support with co-production of services and governance oversight.
• Enable the implementation of processes to ensure that all staff receive feedback following submission of incident forms, involvement in Patient Safety Investigation Response Framework and complaints.
• Support the Head of Midwifery and the Head of Perinatal Governance and Quality Improvement in the overall management of the complaints process.
• Monitor the Datix incident reporting system for Maternity and Neonatal services and support staff to investigate thoroughly and in a timely way.
• Work closely with the Trust safety and quality team and service leads, to ensure learning from Safety Incidents, internal reviews, complaints and claims are translated into learning and sustained improvement across all clinical areas in the service and Trust.
• Lead on and work closely with the Trust Patient Safety, Quality team and LMNS on Patient Safety Incident response framework.
• Undertake, and support others to undertake, detailed incident investigations using a robust and clear process, in line with the patient safety framework/patient safety incident response framework which focuses on Human Factors Ergonomics (HFE), system and process service improvements.
• Ensure early communications with staff and families when safety incidents are identified, define involvement and engagement needs and provide ongoing support during and after investigations.
• Lead for liaison and meetings with families who have experienced distressing, emotional impacts to their maternity journey.
• Responsibility for the overview and management of cases which are emotive and distressing for both the service user and staff.
• Responsibility for oversight of the completion of the PMRT reviews and family liaison in sensitive and emotive situations with bereaved parents.
• Work collaboratively with the Professional Midwifery Advocates (PMAs) to ensure that staff feel supported when involved in incidents/adverse outcomes, providing pastoral support where required.
• Review and ensure the development of SMART action plans in response to investigations which are evidence based and aim to address the identified contributory factors in order to enable sustained quality improvement.
• Develop and maintain Quality Improvement Trackers in line with PSIRF.
• Develop and maintain relationships with the Maternity and Newborn Safety Investigations (MNSI) ensuring all incidents that meet the MNSI and Early Notifications eligibility criteria as referred in timeframes expected.
• To ensure governance and quality is embedded within the wards including the dissemination of risk, audit, learning from excellence complaints and trends are shared.
• Review and maintain the accuracy of the maternity dashboard to enable the comparison, monitoring and delivery of divisional KPI’s, CQUIMS (MSDS), NMPA, NNPA, NMI and CIPS.
• Actively participate in Divisional and Trust meetings, representing all elements of the service provision.
• Represent the service and the organisation at system wide meetings, working collaboratively with partners within the Local Maternity and Neonatal System (LMNS).
• Experienced and strong analytical skills with the ability to interpret data, and to use measures to influence key decisions on priorities and drive a systematic, accurate approach for reporting and improvements.
• Liaise with service users regarding the development of the service whenever feasible.
• Be experienced and trained in quality improvement methodologies.

• Collaborate with the senior leadership team to enable a positive safety culture within the division and demonstrate an inclusive and mentoring approach to leadership, working with clinical teams to agree and ensure the maintenance of high standards of practice and behaviours.

• Promote a Just, learning, and restorative culture.

• Support the Head of Perinatal Governance and Quality Improvement to monitor, investigate and report on the Division’s performance, spanning a broad range of issues, including incident trends, complaints, mortality and morbidity and legal claims.

• Empower the staff in the Division to positively embrace formal and informal complaints, comments and praise as a learning tool to influence behaviour and alter practice and culture.

• Ensure a strong patient safety focus and an open culture to incident reporting and that practice is challenged positively and best practice is shared and championed.

• Provide all line management support and function to the staff working directly within the Maternity Quality, Safety and Risk team.

• Lead the annual appraisal process for members within your direct line management ensuring personal development plans and career conversations are in place with objectives to meet personal and service requirements.

• Provide expert, visible leadership and expert advice on clinical effectiveness, patient safety and quality and co-ordinate all aspects of clinical governance.

• Undertake individual staff appraisals annually and support others to undertake this role for their staff line reports.

• Be able to think critically and be visionary in approaches to midwifery care.

• Be analytical in thought with attention to detail and able to communicate to help solve problems in everyday maternity challenges.

• Act as a champion for maternity and midwifery building strong teams within the unit.

• Foster a learning culture, be recognised as a role model and demonstrate support for the ongoing professional development of staff.

• Actively participate in the Maternity Lead on-call rota.




This advert closes on Monday 26 Aug 2024

The Perinatal Governance and Quality Improvement Lead will: Support the perinatal services in meeting its statutory requirements and clinical governance objectives by overseeing, monitoring and reporting on the progress of national drivers such as risk management, infection prevention and control, Care Quality Commission standards and regulations, regulatory initiatives and in particular lead on: Saving Babies Lives Care Bundle V3 (SBLCBv3), NHS Resolution Maternity and Perinatal Incentive Scheme (MPIS), Maternity 3 year single delivery plan, Maternity Core Competency Framework, National Maternity Preceptorship Framework, Clinical audit agenda, MBRRACE and the Perinatal Mortality Review Tool, MatNeoSip, and the national maternity reports relating to Ockenden, Kirkup and Nottingham service review. Act as representative for the specialities at governance and assurance framework groups within the Trust. Oversee the implementation of clinical audit and other clinical effectiveness processes as a mechanism for improving quality, risk and safety. This will include development of a clearly defined annual audit programme along with the obstetric and midwifery leads for Quality Improvement. Ensure systems are in place to monitor the quality of care, KPIs and outcomes to give assurance that all clinical teams are delivering ongoing quality improvements in the standards of care based on best evidenced based practice. Support clinical teams with external reviews, Quality Assurance visits and ensure processes and support in place for on-going monitoring and quality improvement methodology applies to action plans. Implement agreed systems and processes to provide assurance of the delivery of patient safety and prevention of harm in line with national and local standard of care. Support and work alongside the Trust claims team to ensure eligible Early Notification cases are reported to NHS ResolutionsIdentify required development and service changes within the maternity and neonatal services, and actively participate in seeking consensus in development and implementation of change. Responsible for the management and maintenance of the risk registers in collaboration with the individual department risk leads for maternity and neonatal services. Identify risks associated with the provision of the speciality services and the delivery of high-quality patient care, escalating risks to the senior management teams as appropriate and implementing quality improvement plans to mitigate the risks. Co-ordinate the reporting of the divisional risks, and potential risks, identifying trends and contributing to proposals for the management of such risks. Ensure there is a robust performance management framework within the service to deliver on all aspects of the risk management and clinical governance agenda. Actively engage and liaise with the LMNS to support quality, risk and governance processes across the system. Encourage and engage with the Maternity Voices Partnership chairs to support with co-production of services and governance oversight. Enable the implementation of processes to ensure that all staff receive feedback following submission of incident forms, involvement in Patient Safety Investigation Response Framework and complaints. Support the Head of Midwifery and the Head of Perinatal Governance and Quality Improvement in the overall management of the complaints process. Monitor the Datix incident reporting system for Maternity and Neonatal services and support staff to investigate thoroughly and in a timely way. Work closely with the Trust safety and quality team and service leads, to ensure learning from Safety Incidents, internal reviews, complaints and claims are translated into learning and sustained improvement across all clinical areas in the service and Trust. Lead on and work closely with the Trust Patient Safety, Quality team and LMNS on Patient Safety Incident response framework. Undertake, and support others to undertake, detailed incident investigations using a robust and clear process, in line with the patient safety framework/patient safety incident response framework which focuses on Human Factors Ergonomics (HFE), system and process service improvements. Ensure early communications with staff and families when safety incidents are identified, define involvement and engagement needs and provide ongoing support during and after investigations. Lead for liaison and meetings with families who have experienced distressing, emotional impacts to their maternity journey. Responsibility for the overview and management of cases which are emotive and distressing for both the service user and staff. Responsibility for oversight of the completion of the PMRT reviews and family liaison in sensitive and emotive situations with bereaved parents. Work collaboratively with the Professional Midwifery Advocates (PMAs) to ensure that staff feel supported when involved in incidents/adverse outcomes, providing pastoral support where required. Review and ensure the development of SMART action plans in response to investigations which are evidence based and aim to address the identified contributory factors in order to enable sustained quality improvement. Develop and maintain Quality Improvement Trackers in line with PSIRF. Develop and maintain relationships with the Maternity and Newborn Safety Investigations (MNSI) ensuring all incidents that meet the MNSI and Early Notifications eligibility criteria as referred in timeframes expected. To ensure governance and quality is embedded within the wards including the dissemination of risk, audit, learning from excellence complaints and trends are shared. Review and maintain the accuracy of the maternity dashboard to enable the comparison, monitoring and delivery of divisional KPIs, CQUIMS (MSDS), NMPA, NNPA, NMI and CIPS. Actively participate in Divisional and Trust meetings, representing all elements of the service provision. Represent the service and the organisation at system wide meetings, working collaboratively with partners within the Local Maternity and Neonatal System (LMNS). Experienced and strong analytical skills with the ability to interpret data, and to use measures to influence key decisions on priorities and drive a systematic, accurate approach for reporting and improvements. Liaise with service users regarding the development of the service whenever feasible. Be experienced and trained in quality improvement methodologies. Collaborate with the senior leadership team to enable a positive safety culture within the division and demonstrate an inclusive and mentoring approach to leadership, working with clinical teams to agree and ensure the maintenance of high standards of practice and behaviours. Promote a Just, learning, and restorative culture. Support the Head of Perinatal Governance and Quality Improvement to monitor, investigate and report on the Divisions performance, spanning a broad range of issues, including incident trends, complaints, mortality and morbidity and legal claims. Empower the staff in the Division to positively embrace formal and informal complaints, comments and praise as a learning tool to influence behaviour and alter practice and culture. Ensure a strong patient safety focus and an open culture to incident reporting and that practice is challenged positively and best practice is shared and championed. Provide all line management support and function to the staff working directly within the Maternity Quality, Safety and Risk team. Lead the annual appraisal process for members within your direct line management ensuring personal development plans and career conversations are in place with objectives to meet personal and service requirements. Provide expert, visible leadership and expert advice on clinical effectiveness, patient safety and quality and co-ordinate all aspects of clinical governance. Undertake individual staff appraisals annually and support others to undertake this role for their staff line reports. Be able to think critically and be visionary in approaches to midwifery care. Be analytical in thought with attention to detail and able to communicate to help solve problems in everyday maternity challenges. Act as a champion for maternity and midwifery building strong teams within the unit. Foster a learning culture, be recognised as a role model and demonstrate support for the ongoing professional development of staff. Actively participate in the Maternity Lead on-call rota.

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you will be constantly on-site.

How you'll succeed

• Client engagement - Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
• Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
• You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).
• You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Huntingdon

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Services, Interpersonal Communication, Standards Compliance, Transaction Services

Are you ambitious and looking to take on a new role, to lead on the Adults, Health and Commissioning’s preparedness, for the successful delivery of the CQC assurance programme working closely with the whole team to manage implementation and continuous improvement of our plans to achieve assurance.

If yes, then we want to hear from you!

Cambridgeshire County Council is seeking an experienced and skilled adult social care senior professional to provide leadership and direction to support the Adults, Health and Commissioning Directorate to meet readiness for assessment.

Can you rise to the challenge? Cambridgeshire County Council is preparing for a new phase of assurance, as the Care Quality Commission, begin to roll out their programme of the assessment of Adult Social Care services; this brings some exciting opportunities to work with us in our readiness for this process, along with our engagement through the whole workforce and our improvement journey, knowing ourselves better.  With a new Executive Director for Adults, Health and Commissioning having recently joined the council, we will be focussed on evidencing and providing assurance on our journey to further improve services to the people of Cambridgeshire. This will also involve working closely with internal and external partners, to demonstrate how we all work effectively together.

The role will provide vital support and leadership in service development, including improvement programmes, performance improvement and providing support alongside the co-ordination to the adult social care self-assessment and CQC assurance process.

If you have the passion for driving change and an ambition to help shape our future, this could be the perfect next role for you.

This is a two year fixed term post.

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:

• Flexible working
• Flexible Bank Holidays
• A comprehensive wellbeing package
• Our Cambs Rewards employee discounts
• A comprehensive pension scheme
• IDEAL staff equality, diversity and inclusion network.
• Camweb our staff intranet helping to keep you informed
• An employee recognition scheme

What will you be doing?

You will have the opportunity to influence and implement real and positive change, ensuring Cambridgeshire County Council continues to provide excellent services.

You will lead on the Adults, Health and Commissioning Directorate’s CQC assurance programme, ensuring a focus on workforce engagement, through implementation and continuous monitoring of the delivery of improvement programmes, to achieve our strategic ambition and improve the lives of the people of Cambridgeshire. In addition, the post holder will lead on the coordination of the expected CQC assurance visits, working closely with the Principle Social Worker, Service Directors, key internal and external partners, together with people who draw on services, those with lived experience and providers of care and support.

In this key role, you will work working closely with the Executive Director for Adults, Health and Commissioning, Principal Social Worker, Service Directors, and liaise closely with Children's Social Care, key partners and providers to ensure there is shared understanding of the Directorates strategic ambitions and priorities in the delivery of adult social care services.

The post holder will have a wide knowledge of national policy drivers, and transformational change in a Local Authority to understand key relationships, with partners, stakeholders along with experience of supporting senior leaders.

You will lead on the implementation of the assurance readiness improvement plans, reporting progress regularly through to the CQC assurance strategic board.

For more information or to chat about this opportunity please contact Patrick Warren-Higgs, Executive Director Adults, Health and Commissioning (DASS) at Patrick.Warren-Higgs@Cambridgeshire.gov.uk

The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

About you

The successful candidate will:

• Be highly motivated, proactive and innovative person with a proven track record of delivery.

• Coordinate and lead the readiness for CQC assessment, working closely with colleagues across the Directorate and wider Council, in shaping and producing the relevant plans, and engagement of teams, through to the development of implementation and monitoring arrangements.

• Create a strong and inclusive engagement plan, to ensure buy in and ownership from the Adults, Health, and Commissioning workforce, along with the wider corporate leadership.

• Collaborate with regulatory bodies, stakeholders, and expert practitioners to ensure adherence to regulatory standards and promote best practices.

• Provide comprehensive support and regular reporting on progress to the DASS by managing projects, problem solving and highlighting and resolving risks and issues.

• Prepare reports, making recommendations to assist and influence senior managers.

• Contribute to a clear and compelling strategic vision for assurance and transformation within Adults, Health and Commissioning aligning with Cambridgeshire’s Strategic Ambitions.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

https://www.cambridgeshire.gov.uk/council/jobs-and-careers

Proud member of the Disability Confident employer scheme

Please see attached Job Description and Person Specification for more detailed information regarding this role. For an informal discussion, please contact: Kim Graves on 01480 416416 x4706 or kim.graves@nhs.net