Total 29 job vacancies by AXA UK

We have an exciting opportunity for a Complaints Handler to join us in our Bolton, Glasgow, Haverhill, or Gloucester office. Working within Commercial Insurance, you’ll be managing complaints through to a fair outcome which is right for both our customers and our business. Building strong relationships is key to our success and you’ll be driving improvements for our customers whilst working in a great team! So, if you have experience in claims or complaints handling within the insurance industry or financial sector and a passion for investigation with a curious mind then this could be for you!
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week from one of our AXA offices. We’re also happy to consider flexible working arrangements which you can discuss with your Reed Talent Solutions Consultant.
What you’ll be doing

Act as an ambassador and champion for AXA’s customer values.
Ensuring the delivery of excellent customer service by achieving fair and reasonable outcomes for our customer, through effective investigation.
Communicating effectively and ensure that all communications sent to the customer are of the required quality and meets the expectations set by both AXA and the regulator.
Capture lessons learnt and ensure these are shared with the relevant people.

Working Hours and Shift Pattern:
Your working hours will be Monday to Friday 9am to 5pm, totalling 35 hours per week. No weekends or bank holidays required!
Induction and Training:
Life at AXA Commercial is all about giving businesses the confidence to thrive. And we know the best way to do that is by investing in our own people, because whether it be our journey to digital transformation or our unwavering commitment to continuous employee development, creating enviable expertise and empowering our colleagues equips them to better protect our customers. You’ll benefit from role specific training for the first 2 weeks in the position which will be fully office based and then you’ll be supported in the role by a buddy as you continue your development.

It’s an exciting time to join the Commercial Claims team here at AXA, as a Casualty Claims Handler. As a Casualty Claims Handler, you’ll use your thorough product knowledge along with your advanced negotiation skills and tactics to make accurate and pragmatic policy and legal liability decisions.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:

Dealing mainly through Brokers, you will be proactively managing a portfolio of claims up to £100K.
You’ll be carrying out comprehensive investigations into policy and legal liability for all newly allocated EL, PL and Disease claims in order to successfully negotiate a cost effective and speedy resolution.
Providing excellent customer service, whilst having a logical and measured approach to all tasks.
You’ll be dealing confidently and tactfully with people over the phone.
Be an active and visible coach, focusing on working closely with the team to focus on development.

Join AXA Commercial and be part of an award-winning team! As the 2024 Insurance Award’s Commercial Lines Insurer of the Year, we're proud to be industry recognised for our ongoing commitment to supporting our broker partners and customers. Our Blueprint programme is built upon the foundation of transformational changes to the Commercial Operating Model that will deliver the planned GWP, Loss Ration and Expense Ratio benefits committed to in our strategic business plan. As a UAT Manager, you’ll work alongside the Programme Test Lead, Release Managers, Scrum Masters and Product Owners to plan, execute and co-ordinate the delivery of the testing strategy for the assigned projects within the Blueprint Programme. You’ll also work with third parties on testing, providing guidance, training and support for our UAT testers to ensure a successful delivery. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.What you’ll be doing:

Defining the UAT/OAT testing scope within the project test plan and determining scope and objectives of testing efforts
Developing detailed test plans outlining the testing approach, resources, schedule and deliverables
Identifying potential risks in the testing process and the business user's availability plan, coverage, scheduling, and mitigations
Training and mentoring team members to enhance their skills and performance
Ensuring defects are properly reported, tracked, and resolved
Assigning tasks to the testing and business test users based on their skills and project requirements
Overseeing the execution of UAT/OAT testing cases, ensuring adherence to the test plan and timelines
Providing regular updates on UAT/OAT testing deliverables progress, issues, and risks to stakeholders

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

Join the market-leading AXA Claims Analytics team as a Claims Analyst! We’re dedicated to leveraging data and data models to drive decision-making and maintain AXA's competitive edge in efficiency, customer service, and cost. Our diverse and passionate team is committed to delivering the best for our customers. You’ll turn data into actionable insights and compelling narratives to drive optimised outcomes. If you’re passionate about solving real-world challenges with data, this role is perfect for you!
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:

Develop innovative tracking models based on data requirements gathered, using tools such as Python and PowerBI, that showcase the performance of our products.
Construct a story from the insights derived from data to influence decisions.
Provide early warnings to our internal team so that action can be taken before third parties become aware.
Derive insight for the business utilising statistical and analytical methods.
Collaborate with Product Owners to identify strategic value opportunities.
Work in partnership with peers across business to deliver inputs to the overarching data strategy and communicate the same through various medium.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

Join AXA Commercial and be part of an award-winning team! As the 2024 Insurance Award’s Commercial Lines Insurer of the Year, we're proud to be industry recognised for our ongoing commitment to supporting our broker partners and customers.
We’re recruiting for Senior Property Claims Handlers to join our growing team, based in our newly refurbished Bolton office. If you have a natural ability to relate to people and are passionate about delivering excellent customer service, then you could be the perfect addition to our team.
Our Property Claims team is responsible for managing all claims relating to Commercial Property. As part of the wider Claims function including Casualty, Motor Engineering and Commercial Motor, you'll contribute to the strategic objectives of AXA Commercial whilst helping our customers protect what matters most to them. Every claim is different and that’s what gives the job so much variety!
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:

Ensuring each customer feels valued and supported with their claim, providing personalised and accurate information based on your expertise and training. Due to the nature of the role, some claims are because of a distressing or simply unfortunate incident, so listening and acting with empathy is key.
Staying composed and level-headed when faced with challenges to effectively assist and support customers during their most critical moments of need.
Taking proactive measures and utilising available resources to ensure the best possible outcome for each customer, addressing their specific needs related to their incident or claim. This includes investigating and gathering evidence to help bring each claim to the point of conclusion.
Respond promptly to calls, while maintaining a strong focus on accuracy and attention to detail, precise and timely completion of case notes, logs and diaries for each customer.
Recognising the signs of a fraudulent claim and referring these for further investigation where needed.

Working Hours and Shift Pattern: Your working hours will be Monday to Friday 9am to 5pm, a total of 35 hours per week, with no weekend work required!
Training:
You’ll have a structured onsite training programme with one of our specialist Trainers. Following training and once you’re more competent in the role, you’ll move to a hybrid way of working; working at least 40% of your week away from home at our Bolton office.
We thrive on helping you become the best version on yourself. Throughout your career with us, we’ll provide you with all the support and training necessary to enhance your professional development. We have 1000’s of training opportunities and courses so your future is most definitely within your control.

Are you passionate about people? Want to work for an award-winning company? We’re looking for a People Services Advisor to join our friendly and dedicated team in Bolton on a full-time permanent basis. You’ll be an essential member of the team providing moments that matter to our candidates, colleagues, and line managers. This is an exciting time to join us as we transition to a new HR system. Reporting to our People Services Employee Relations Manager, you’ll be responsible for triaging our customers to the right solution that supports them; whether that is giving advice over the phone, managing cases through our case management system in ASK HR, or supporting managers on teams calls.
The tasks that sit within the People Services Employee Relations team are varied – ranging from providing policy advice to colleagues over the phone or via our Case Management System. Providing guidance on managing sickness absence, performance improvement, Fixed Term Contract Reviews, utilising reports to manage the Working Time Regulation Checks, new starter occupational health, occupational health/ work placed assessments. Coordination of specialist equipment and software and an understanding of assistive technology provisions. So, if you have previous experience of working in an HR Shared Services team and ideally experience of providing employee relations advise at Tier 1 level then this could be the role for you!
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, at our office in Bolton.
We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
Working Hours: Full time, 35 hours per week Monday to Friday.
Induction and Training: You’ll receive a comprehensive onsite induction and full training to set you up for success in your new role with lots of support along the way.
What you'll be doing:

Answering calls that come into the People Services Team and providing advice and help.
Managing a portfolio of ASK HR cases.
Ensuring issues are escalated as appropriate.
Actioning workflow to ensure activity is prioritised.
Maintaining the quality of the data in MY HR and ASK HR.
Managing data integrity and ensure standards for audit requirements are delivered that meet legal and business requirements.
Responsible for provision of HR support and advice to employees, Managers and candidates.
Administering the processes and provision of advice and guidance ER.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

It’s an exciting time to join the Motor Engineering department here at AXA. As an In-house Engineer, you’ll be responsible for providing technical expertise to our Motor Claims Department, Brokers and Customers while successfully managing and controlling damage spend on Motor Insurance Claims.
You’ll be instrumental to the team by undertaking remote vehicle inspections using the most appropriate methods such as written reports, data, and digital imaging, to ensure the accurate valuing of the motor vehicle claims. We see ourselves as one big team, where development and the sharing of knowledge is a top priority, so you’ll be someone who thrives off working within a positive and diverse team.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, or at one of our office locations.
For applicants who do not live within a commutable distance from the Birmingham, Bolton or Haverhill office, we would be happy to consider Location Independent working.
What you’ll be doing:

Reviewing and negotiating settlement of all motor vehicles, liaising directly with our customers.
You’ll be working to agreed timescales and business parameters, depending on the business needs.
Audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs and customer service.
Building and maintaining professional working relationships with a range of suppliers.
Supporting all aspects of the business to assist in the claims process for both insured and third party in order expedite settlement and minimise cost.
Ensuring all work is carried out within agreed KPI’s and SLA’s and in accordance with our company values.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

We’re seeking a talented and motivated Junior Data Engineer to join our dynamic Claims Analytics team. Our aim is to deliver a robust platform that enables Machine Learning and analytics to drive indemnity savings, efficiency benefits and improved customer outcomes. We’re focused on developing our data engineering capability so that machine learning and AI solutions can be developed and deployed internally in a sustainable way within claims analytics. You’ll have the opportunity to develop your skills in data orchestration, data governance, CI/CD and MLOps. You’ll assist in the development of robust data pipelines, optimise data storage and retrieval, and contribute to the overall success of our data-driven initiatives.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:

Design, build and deploy data systems, pipelines, and applications and maintain current data pipelines.
Build a detailed knowledge of AXA data sources, both internal and external.
Ingest data from a variety of data sources from relational databases to unstructured data such as text documents.
Operate in fast-paced, iterative environment while remaining compliant with Information Security policies and standards.
Collaborate with data analysts and data scientists to prepare data for use in their advanced analytical models.
Help transform the existing platform and pipelines to enable us to run faster and with more quality, implementing activities such as more advanced orchestration (DAGs), data quality checks, catalogues, MLOps.
Design re-usable code and data assets to enable team activity using Software Engineering best practices and code frameworks.
Ensure Data Governance practices are followed regarding the data assets created.
Build market leading data engineering solutions and building our cloud-based data asset to enable commercial decision making based on rich, robust data.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

We’re seeking a talented and motivated Data Engineer to join our dynamic Claims Analytics team. Our aim is to deliver a robust platform that enables Machine Learning and analytics to drive indemnity savings, efficiency benefits and improved customer outcomes. We’re focused on developing our data engineering capability so that machine learning and AI solutions can be developed and deployed internally in a sustainable way within claims analytics. You’ll have the opportunity to develop your skills in data orchestration, data governance, CI/CD and MLOps. You’ll assist in the development of robust data pipelines, optimise data storage and retrieval, and contribute to the overall success of our data-driven initiatives.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:

Design, build and deploy data systems, pipelines, and applications and maintain current data pipelines.
Ingest data from a variety of data sources from relational databases to unstructured data such as text documents.
Operate in fast-paced, iterative environment while remaining compliant with Information Security policies and Data Governance practices and standards.
Collaborate with data analysts and data scientists to prepare data for use in their advanced analytical models.
Work closely with the business on everything including problem scoping, infrastructure provisioning, execution, deployment, maintenance to build a detailed knowledge of AXA data sources, both internal and external.
Help us transform the existing platform and pipelines to enable us to run faster and with more, implementing activities such as more advanced orchestration (DAGs), data quality checks, catalogues, CI/CD and MLOps.
Design re-usable code and data assets to enable team activity using Software Engineering best practices and code frameworks.
Build market leading data engineering solutions and assist in building our cloud-based data asset to enable commercial decision making based on rich, robust data.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

At AXA Commercial, we support our business customers, large and small, by making it easy for them to do business with us in the way that suits them. Whether they insure with us via brokers, directly on the phone or online through comparison sites, we've got them covered. Building on our success, a key initiative for the future of AXA Commercial is enhancing our current teams with experienced, engaging, and forward-thinking Commercial Underwriters. These roles provide a fantastic opportunity for you to build key foundations and shape the narrative, that will provide AXA the exposure and scope required for growth.
As we experience an exciting growth trajectory and invest in our workforce of the future, we're excited to bring to market a fantastic opportunity for a Property and Casualty Mid-Market Underwriter to join us within our National Trading Centre, based in Bolton.
What you’ll be doing:
As Commercial Underwriter you’ll help drive and transform how we partner our broker portfolios, through responsive, flexible, and collaborative relationships. With a strong balance of technical and trading capability, you’ll be empowered to make decisions, supported by data, insight, and decision support tools on mobile technology to succeed. You’ll be focused on developing and delivering profitable growth, across new business within the key markets.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. After an initial training period in the office, you'll work at least 60% of your week away from home, either at one of our office locations, visiting clients or attending industry events. Our main office is based in Bolton – we would however consider applications from across the UK – in this case, there would be a requirement to travel to Bolton at least once per month.
What’s in it for you:

We’ll equip you with the technical skills for tomorrow: It’s our job to support you in becoming an expert who has ownership over their work. We want you to be confident that you can make an impact by helping our customers. We ask ourselves what we can do today that will help us in the future. That’s why we offer continuous development to help our colleagues become experts in tomorrow.
Build a career that’s as dynamic as the market you work in: We’re on a journey of transformation, so we’re investing in new technology that enables us to help our people and businesses thrive.
Shape your career one decision at a time: We’ll support you to progress through the business and are committed to developing talent. We do this with training and tailored development plans.

At AXA Commercial, we support our business customers, large and small, by making it easy for them to do business with us in the way that suits them. Whether they insure with us via brokers, directly on the phone or online through comparison sites, we've got them covered.
Building on our success, a key initiative for the future of AXA Commercial is enhancing our current teams with experienced, engaging, and forward-thinking Commercial Underwriters. These roles provide a fantastic opportunity for you to build key foundations and shape the narrative, that will provide AXA the exposure and scope required for growth.
We've a great opportunity for an experienced Management Liability Underwriter (MLP) to join the team, focussing on underwriting within the MLP portfolio, to maximise our opportunity for growth and profitability. Partnering and developing our key strategic and highly valued premier broker accounts, we're looking for a confident and credible individual to make decisions and recommendations to assist in the development and control of profitable underwriting, supporting new and existing opportunities, whilst monitoring the performance of management liability products.
Above all, we’re looking for a real team player, that is able to make a difference across both their own teams and other internal and external stakeholders.
What you’ll be doing: You’ll help drive and transform how we partner our broker portfolios, through responsive, flexible, and collaborative relationships. With a strong balance of technical and trading capability, you’ll be empowered to make decisions, supported by data, insight, and decision support tools on mobile technology to succeed. You’ll be focused on developing and delivering profitable growth, across new and existing business within the key markets.

We’ll equip you with the technical skills for tomorrow: It’s our job to support you in becoming an expert who has ownership over their work. We want you to be confident that you can make an impact by helping our customers. We ask ourselves what we can do today that will help us in the future. That’s why we offer continuous development to help our colleagues become experts in tomorrow.
Build a career that’s as dynamic as the market you work in: We’re on a journey of transformation, so we’re investing in new technology that enables us to help our people and businesses thrive.
Shape your career one decision at a time: We’ll support you to progress through the business and are committed to developing talent. We do this with training and tailored development plans.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.

At AXA Commercial, we support our business customers, large and small, by making it easy for them to do business with us in the way that suits them. Whether they insure with us via brokers, directly on the phone or online through comparison sites, we've got them covered. Building on our success, a key initiative for the future of AXA Commercial is enhancing our current teams with experienced, engaging, and forward-thinking Commercial Underwriters. These roles provide a fantastic opportunity for you to build key foundations and shape the narrative, that will provide AXA the exposure and scope required for growth.
As we experience an exciting growth trajectory and invest in our workforce of the future, we're excited to bring to market a fantastic opportunity for a Property and Casualty Mid-Market Underwriter to join us within our National Trading Centre, based in Bolton.
What you’ll be doing:
As Commercial Underwriter you’ll help drive and transform how we partner our broker portfolios, through responsive, flexible, and collaborative relationships. With a strong balance of technical and trading capability, you’ll be empowered to make decisions, supported by data, insight, and decision support tools on mobile technology to succeed. You’ll be focused on developing and delivering profitable growth, across new business within the key markets.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. After an initial training period in the office, you'll work at least 60% of your week away from home, either at one of our office locations, visiting clients or attending industry events. Our main office is based in Bolton – we would however consider applications from across the UK – in this case, there would be a requirement to travel to Bolton at least once per month.
What’s in it for you:

We’ll equip you with the technical skills for tomorrow: It’s our job to support you in becoming an expert who has ownership over their work. We want you to be confident that you can make an impact by helping our customers. We ask ourselves what we can do today that will help us in the future. That’s why we offer continuous development to help our colleagues become experts in tomorrow.
Build a career that’s as dynamic as the market you work in: We’re on a journey of transformation, so we’re investing in new technology that enables us to help our people and businesses thrive.
Shape your career one decision at a time: We’ll support you to progress through the business and are committed to developing talent. We do this with training and tailored development plans.

The AXA UK Commercial team in Bolton and Manchester are currently looking to enhance our Financial Lines Digital team and are excited to bring to market an opportunity to join them as a Trainee Financial Lines Underwriter. We’ve 3 trainee roles available which will provide a great opportunity to gain exposure of the market and develop key technical skills under the guidance of a specialist and supportive team.
As a Trainee Financial Lines Underwriter, you’ll receive training and development daily. You’ll also be dealing with customers, providing excellent service and working to demanding targets. Along with your natural ability to build relationships and deal comfortably and confidently with people over the phone, you’ll have the opportunity to gain a good understanding of this specialist team, what it does and where it sits within the wider AXA business.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. After an initial training period of around 6 months where you’ll be in the office full time, you'll then work at least 60% of your week away from home, either at our office in Bolton or Manchester, visiting clients or attending industry events.
What you’ll be doing:

Provide administration support to the wider team
Underwrite new business profitability, accurately and in line with established Underwriting practices
Monitor renewing risks and help with referrals
Develop broker relationships to enhance their knowledge of our products and appetite
Take pride in the service you offer to all customers and partners through involvement in the online distribution platforms for our Financial Lines
products
Take ownership of a specialism within the Financial Lines trade sectors

What’s in it for you:

We’ll equip you with the technical skills for tomorrow: It’s our job to support you in becoming an expert who has ownership over their work. We want you to be confident that you can make an impact by helping our customers. We ask ourselves what we can do today that will help us in the future. That’s why we offer continuous development to help our colleagues become experts in tomorrow.
Build a career that’s as dynamic as the market you work in: We’re on a journey of transformation, so we’re investing in new technology that enables us to help our people and businesses thrive.
Shape your career one decision at a time: We’ll support you to progress through the business and are committed to developing talent. We do this with training and tailored development plans. AXA is happy to support you in obtaining the FIT / Cert / Dip CII qualification.

At AXA Commercial, we support our business customers, large and small, by making it easy for them to do business with us in the way that suits them. Whether they insure with us via brokers, directly on the phone or online through comparison sites, we've got them covered.
Building on our success, a key initiative for the future of AXA Commercial is enhancing our current teams with experienced, engaging, and forward-thinking Commercial Underwriters. These roles provide a fantastic opportunity for you to build key foundations and shape the narrative, that will provide AXA the exposure and scope required for growth.
As a Fleet Commercial Underwriter, part of our National Trading Centre (NTC), you’ll help drive and transform how we partner our broker portfolios, through responsive, flexible, and collaborative relationships. With a strong balance of technical and trading capability, you’ll be empowered to make decisions, supported by data, insight, and decision support tools on mobile technology to succeed. You’ll be focused on developing and delivering profitable growth, across new and existing business within the key markets.
This is an exciting time to be joining the NTC, which is led by a leadership team each with over 20 years’ experience in the insurance industry.
What you’ll be doing:

We’ll equip you with the technical skills for tomorrow: It’s our job to support you in becoming an expert who has ownership over their work. We want you to be confident that you can make an impact by helping our customers. We ask ourselves what we can do today that will help us in the future. That’s why we offer continuous development to help our colleagues become experts in tomorrow.
Build a career that’s as dynamic as the market you work in: We’re on a journey of transformation, so we’re investing in new technology that enables us to help our people and businesses thrive.
Shape your career one decision at a time: We’ll support you to progress through the business and are committed to developing talent. We do this with training and tailored development plans.
Underwrite new and existing Mid-Market business profitably, accurately, consistently and in line with established underwriting practices, using the full range of tools available.
Build trading relationships with brokers, through visits and large case liaison, to maximise financial results and to generate pipeline new business opportunities.
Contribute to meetings with brokers and end customers to portray AXA capabilities and secure new business opportunities.

At AXA we're committed to developing our employees, so you can be the best that you can be and contribute to the ongoing success of our business.
If you’re looking to join a dynamic team and develop your career within a supportive and empowering environment this could the right move for you.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.

It’s an exciting time to join the Workforce Support team here at AXA, with significant investment planned in all UKandI businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. We’re looking for a Workforce Support Team Member to deliver workplace support services to support our Bolton Office. At AXA we work smart, to support the needs of our business this role is office based meaning you’ll work 100% of your week, typically from the same office location in Bolton.
What you’ll be doing:

Management of incoming and outgoing post, referencing and indexing including use of ACS, MID, Visual Files, claims systems and the scanning of documents to the respective EDM scanning queues and monthly MI reporting.
Proficient with Microsoft Office, Outlook, Word, Excel (Spreadsheets) essential, strong IT knowledge.
Management of stationery and consumables including monthly MI reporting.
Reception duties to include delivering a professional and excellent customer experience, meet and greet, signing in process in line with AXA security protocols (iPads etc), good listening skills and helpful nature to assist customers and colleagues.


Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.