Total 4 job vacancies by BCA Group

Job Role – Vehicle Appraiser

Salary - £13.29 an hour (£27,719 a year)

Location – BCA Manchester

Working Hours - 40 hours per week: Monday to Friday 8.30am-5.30pm (with an hour break)

Type of Employment – Permanent

Join the UK’s largest B2B used vehicle service

At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.

Now, this is where you fit in…

We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.

Main purpose of the role

Do you have a good eye for detail and an interest in the motor industry?

As an appraiser at BCA you would be part of the UK’s largest used vehicle business, generating vehicle cosmetic condition reports that enable varying makes, models, and value vehicles to be sold through our online platform.

Your role will be to create an accurate description of a vehicle condition aligned to BCA grading and costed inspection standards, so that details of the condition and specification of vehicles entered onto the in-house systems are accurate.

Your key responsibilities will be:

- Undertake appraisal/inspection and imaging of vehicles.

- Undertake costed vehicle inspections and imaging to set customer standards and maintain up-to-date knowledge of customer inspection processes and standards.

- Be able to meet a minimum daily target of vehicle inspections and images.

- Recommend any vehicle enhancement services.

- Move vehicles around the site adhering to site speed limits and safe-driving practices at all times.

- Ensure that the Company’s health and safety standards and practices are adhered to in the yard so that accidents to vehicles and people are prevented.

To be successful, you’ll bring some of the following experience with you:

- A thorough approach with attention to detail, whilst working at pace

- Able to work within a team environment but also the potential to work alone

- Familiarity with different makes and models of vehicles - previous experience within the motor industry preferred but not essential

- Full UK Driving license preferred but not essential

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:


Company Pension Scheme
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained mental health first aiders


And so much more…

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting, and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

INDLP

Customer Service Team Leader

Hybrid – travel to Manchester office required

£30,000 - £33,000 plus bonus + benefits

40 hour per week, over 5 of 7 days. 9-hour shifts between 8am and 7pm Monday – Friday and 8.30am – 5.30pm Saturday – Sunday. Shift pattern to be determined.

BCA are the biggest name in Europe’s vehicle remarketing industry, backed by the Constellation Automotive Group, we’re part of a family including cinch and WeBuyAnyCar.com. We’re growing rapidly and are on a key digital transformation journey.

Constellation Automotive Group is the largest vertically integrated digital used car marketplace in Europe, combining the leading digital brands across the segments of consumer to business, business to business and business to consumer. We offer competitive salaries plus attractive benefits, unrivalled support to progress and flexible remote working.

We are looking for a Customer Service Team Leader to join us on a 12-month fixed term contract. As a Team Leader in the Customer Claims department, you will be responsible for managing the day-to-day activities of the team, guiding and supporting Claims Advisors to meet performance targets while ensuring exceptional customer service standards. You'll be a key player in developing your team, managing performance, and driving continuous improvements to the claims process.

Key Responsibilities


Allocate and prioritise workflow for the team, ensuring KPIs and service levels are met
Motivate, coach, and support the team daily to achieve and exceed individual and team target
Conduct regular 1-2-1s and appraisals, providing constructive feedback and identifying development needs. Address performance issues swiftly and effectively to maintain high standards
Resolve customer-related issues and complaints, ensuring a positive experience for both customers and the company
Use customer feedback to inform team improvements and implement action plans.
Provide operational feedback to the Claims Team Manager, contribute to the implementation of new processes, and be actively involved in the recruitment and selection process for new team members
Build and maintain strong relationships with internal and external stakeholders, ensuring seamless communication and improving the overall customer experience
Manage team performance and manage absence in line with company policies to ensure consistency and maintain a productive environment
Assist in training, development, and performance management to ensure your team is always performing at their best


Key Skills


Proven experience in leading and motivating a team, ideally within a claims or contact centre environment
Strong ability to coach and develop others to achieve their full potential
A track record of successfully achieving targets and managing performance
Excellent communication and interpersonal skills, with the ability to build rapport with both customers and colleagues
Ability to work under pressure and manage multiple priorities to meet deadlines.
A strong understanding of customer service principles and the ability to lead by example in delivering exceptional service


We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

INDLP

Overview
Job Role: Collection, Inspection and Delivery Driver
Monday, Thursday and Friday only
Salary: £11.74 per hour
In order to be considered for this role you must live within a CR postcode.

Why BCA?

Constellation Automotive Group is the largest vertically integrated digital car marketplace in Europe, combining the leading digital brands across the segments of consumer to business, business to business and business to consumer. Our leading automotive brands include webuyanycar, cinch, Marshall and BCA.

Backed up by industry leading technology we have a nationwide team of logistics and inspection professionals and offer a full range of integrated services to support our customers through the entire fleet management process.

The role

If you love cars, driving and have a sense of adventure, this could be the role for you. .

As a Collection and Delivery Driver you will be based from home and will be collecting and delivering vehicles from sites on a daily basis.

You will receive a full company induction via our in-house dedicated Driver Training Programme, all equipment provided along with fuel cards and company credit cards for travel expensive. We also have a dedicated team for drivers to provide day to day driver support.

The Benefits


Stakeholder pension scheme
Fuel card and credit card for business expenses
Discounted rates for buying and selling vehicles for yourself, family and friends
Exclusive employee friends and family discount to purchase a vehicle from cinch
Online employee Wellbeing Centre, eye care and Flu Vouchers
Employee Assistance Programme offering confidential counselling services
Huge range of retail and lifestyle discounts and cashback rewards


What we look for in you


Right to work in the UK
Held a Full UK Licence for more than 2 years, with 9 or less points
A ‘can-do’ attitude for this hands-on, physical role where no two days are the same!
Organised
Punctual with great time management skills
Exceptional customer service skills
Ability to work alone or within a team
MUST live within a CR postcode


Job Type: Full-time

Pay: £11.74 per hour

Benefits:


Company events
Company pension
Employee discount
On-site parking
Referral programme
Sick pay
Store discount


Schedule:


Day shift


Licence/Certification:


Driving Licence (required)


Work Location: Remote

Role title: Mobile Technician (diamond cut wheels)

Salary: up to £42,500 dependent on experience

Hours: Monday to Friday 8am-4.30pm

Location: London area



Supreme Wheels is a Specialist Alloy Wheel Refurbishment company based in Tongwell, Milton Keynes. Though recent recruitment has taken place, due to our continuing expansion and workload, further staff are required.

An exciting opportunity has risen at Supreme Wheels , and we are looking for an experienced mobile repair technician to join our growing team in the London area.

Your key responsibilities will be:


Represent our team with a high passion for customer service
Work closely with the planning team on daily logistics
Carry out painted and diamond cut repairs on alloys
Perform quality checks
Use own initiative to help resolve any difficult situations
Manage stock levels
Document work log
Maintain the upkeep of the van and report any defects
Adhere to health and safety requirements


To be successful, you’ll bring some of the following experience with you:


Full clean UK driving licence held for a minimum of 3 years.
Experienced within smart repairs either in a bodyshop or mobile.
Previous experience removing/ refitting wheels to cars.
Previous experience using wet paint/ lacquer.
Previous experience using a lathe would benefit but not essential (training to be provided).
Great attention to detail
Able to adhere to daily deadlines


We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:


Company Pension Scheme
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained Mental Health First Aiders


And so much more…

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join Supreme Wheels.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

INDHP