Total 9 job vacancies by North Tees & Hartlepool NHS Foundation Trust

**Advert will close early once sufficient number of applications has been reached**

Do you want a change of career?

Would you like to join an exceptional team delivering high quality care and services whose ultimate goal never changes – to make each patient’s journey with us as smooth and stress free as possible?

We are a highly motivated team proud of our service

As a unit we strive to provide exceptional levels of care and ensuring that we maintain our reputation for providing excellent services

We know that we can only do this because of the team we have built – each individual dedicated to providing comprehensive and compassionate care before, during and after procedures

We are a safe, responsive caring effective and well led unit

Candidates can expect full training and support in developing the skills required

To undertake a full range of duties working in support of, and supervised by a registered general nurse, including setting up and working in procedure rooms preparation handling of equipment stock replacement and other general duties working in recovery and admission and discharge of patients in ensuring optimal care delivery within endoscopy services to the of North Tees and Hartlepool Trust.

Our aim is to ensure each and every patient receives the highest quality, evidence based care in a clean and safe environment. In order to do so the post holder must complete and be signed off the local competency packs within a specified period



At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

as part of the endoscopy team the successful candidate will in all work in all areas on the unit cross site working is required

duties will include admission recovery and discharge of patients room and equipment preparation working in procedure room general day to day duties patient transport liaising with other departments

work cross site as required


This advert closes on Tuesday 22 Oct 2024

The post holder will be required to provide information and advice to both
colleagues within the department and staff in the wider Trust. This information is limited to advice on Trust ordering procedures, loan kits, status of equipment, orders and replenishment of equipment.

To be responsible for the oversight and management of the instrumentation and implants across both sites, to work with the clinical theatre team and essential stakeholders to ensure that the right equipment is in the right place on a day to day purpose. To work alongside clinical staff to ensure an effective kit management process is in place to ensure the orthopaedic calendars are accurate, updated and equipment ordered in a timely
manner.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.



We recruit for values and “Together we are North Tees & Hartlepool”

Following successful completion of competencies take charge of the stock movement cross site, loan kits and implants.

Work closely with CSSD supplies and representatives to ensure efficient service delivery.

Perform stock rotation and ensure that goods close to expiring are reported to the suppliers according to their cut off times for replacement.

Work closing with other staff within the function to ensure efficient and cohesive delivery of service, including other duties that may reasonably be required to ensure continued service delivery.

Maintain accurate records of outstanding items on order and liaise with supplier to ensure timely delivery.

Communicate with senior orthopaedic staff regarding any issues.

Escalate concerns in a timely manner Organise and record all transportation of equipment to agreed locations.

Organise regular checking of equipment and trays to ensure they are in good order.

Solve day to day equipment issues and liaise with both sites to ensure the equipment is available in the right place at the right time.

Organise daily meetings with the relevant band 6/7 on each site.

Plan with CSSD the daily equipment requirements and movement of stock

Plan with CSSD any loan kit which is expected and monitor the completion of the documentation


This advert closes on Tuesday 15 Oct 2024

To be responsible for the provision of skilled Perioperative care as a member of a multidisciplinary team. There will be a required to supervise, on a day to day basis qualified/newly qualified and students in achieving their objectives.



To be responsible for the provision of skilled Perioperative care as a member of a multidisciplinary team. There will be a required to supervise, on a day to day basis qualified/newly qualified and students in achieving their objectives.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.



We recruit for values and “Together we are North Tees & Hartlepool”

Responsibility for leadership/ operational management of staff (including numbers) such as recruitment, appraisal, career development. Responsibility for training and development.


This advert closes on Monday 7 Oct 2024

The University Hospital of Hartlepool achieved Elective surgical hub accreditation in December 2023 becoming the first hub in Tees Valley. This is an exciting opportunity to join us in our journey as we further develop and expand and we are looking for enthusiastic experienced orthopaedic scrub practitioners.

The hub specialises in high volume, low complexity, Getting it Right First Time criteria and discharge on the day of surgery. These posts are integral to ensure further development of the hub to support the local community. This is a fantastic opportunity to further develop your career with 3 dedicated theatre clinical educators who will support you in your role with 1:1 training, development, immersive simulation, ongoing CPD and bespoke training packages both internally and externally.

The posts are ring fenced to the Hartlepool Hospital site, working over a 6 day period with no night shift or on calls. Career progression is encouraged and your personal development will be a priority to us. If you are a scrub practitioner who is looking for a challenge and wanting to become part of a new NHS journey in perioperative care please contact us.

To be responsible for the provision of skilled perioperative care as a member of the multidisciplinary team. To actively participate in the management of junior staff and students. As a skilled orthopaedic scrub practitioner have a good understanding of the knowledge and theory of orthopaedic procedures ensuring the equipment is available, policies and procedures are adhered to. Participate in the surgical safety WHO checklist and count procedures and be responsible for safe use of complex equipment.

Maintain accurate documentation and demonstrate effective communication across the MDT, patient and family. Ensure the physical and psychological environment is conducive to providing optimum patient care for perioperative patients.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.



We recruit for values and “Together we are North Tees & Hartlepool”

To be responsible for the provision of skilled perioperative care as a member of the multidisciplinary team. To actively participate in the management of junior staff and students. As a skilled orthopaedic scrub practitioner have a good understanding of the knowledge and theory of orthopaedic procedures ensuring the equipment is available, policies and procedures are adhered to. Participate in the surgical safety WHO checklist and count procedures and be responsible for safe use of complex equipment.

Maintain accurate documentation and demonstrate effective communication across the MDT, patient and family. Ensure the physical and psychological environment is conducive to providing optimum patient care for perioperative patients.


This advert closes on Thursday 20 Jun 2024

An exciting opportunity is available to join Specialist Services Administration team at North Tees & Hartlepool NHS Foundation Trust. There is continuous opportunities within this department to support progression and also opportunities in supporting with further training / completing Leadership/ Management / Supervisor apprenticeship courses.
The post holder will be responsible for day-to-day activity for the Trust and provide support and advice.


We are looking for a motivated, enthusiastic and highly efficient individual who will work as part of a large administration team in a busy
department. The post holder will be required to have excellent communication skills and be able to prioritise workload effectively.

Knowledge and efficient use of data / appointment systems - SystmOne, Trakcare, ICE, Choose & Book

- Processing of New Referrals for all Clinical teams within Specialist Services
- Booking appointments - support smooth running of clinics to ensure patients are in the right place at the right time.

- Act as first point of contact for patients and Health Professionals
- Providing factual, non clinical information to patients and callers are essential to the role.

- Audio typing

- Reception cover across various localities within North Tees & Hartlepool

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

Detailed job description and main responsibilities
1. Provide general reception duties, operation of switchboard, information and accurate message service at reception desks.
2. Ensure that all tasks are carried out to a high standard of quality which meets all departmental and organisation requirements.
3. To act as a telephone operator receiving incoming calls and making outgoing calls, communicating with patients as required or
determined by service needs
4. Provide factual, non clinical information to patients both face to face and over the telephone
5. Effective and efficient use and co-ordination of patient data/appointment systems including processing of new referrals into a service
6. Inputting of data to provide an effective information system to capture the 18-week data requirements
7. Responsible for the scheduling of clinics, sending out appointments and booking of clinic rooms. Preparation of case notes for clinic
sessions, using all appropriate technologies, procedures and guidelines.
8. To support with the process of issuing of requested equipment for example wheelchairs
9. Assist in the locating, collecting and returning of case notes supporting and maintaining accurate systems of tracking and tracing in line
with Trust Policies and Procedures.
10. Prepare patient files/service records for archiving, ensuring compliance with Trust Policies and Procedures.
11. Typing of letters, reports and other correspondence, and the input and checking of data and information into IT systems.
12. General office duties including opening and distributing of post, good housekeeping, filing, photocopying and monitoring and
maintaining of supplies and stationery.
13. Assist in the co-ordination of room usage.
14. Support and maintain the reporting mechanism with regard to general state of repair of premise/area. Ensure maintenance and
organisation of clinical and non-clinical environments
15. Adaptable and flexible to operational change within service. Supporting other services within the Directorate in admin and clerical duties
when necessary.
16. Post holders will travel different distances on a frequent basis across North of Tees locations
17. Demonstrate commitment to Improving Working Lives principles and flexible working patterns, to meet the needs of the service and
staff
18. Tackle discrimination and harassment, and promote equality and diversity in the workplace
19. Support the reduction of sickness absence; work place accidents; and promote zero tolerance on violence against staff
20. Take responsibility for personal development and education and the development of a Personal Development Plan.


This advert closes on Tuesday 30 Apr 2024

We are seeking a Security Officer to join our team, working at our Hartlepool NHS hospital site, but may be required to cover at North Tees on occasion. This is a fantastic opportunity to join a supportive team, to help provide a high quality and efficient, customer orientated security service working within our hospitals. Full training will be provided, so previous security experience is not essential, and this will be a great role for someone looking for the next step in their career.

Benefits of working for NTH Solutions include:
• A competitive annual leave allowance, starting at 28 days per annum (pro rata)+ Bank Holidays
• An annual, performance based bonus
• Opportunities for Personal and Professional Development
• Working within a supportive, inclusive organisation
• Health and Well-Being Initiatives
• Enrolmentinto a pension scheme

The role will involve both working under the supervision of the Security Manager, but also working independently during shifts, and exercising initiative.

Typical Day of Working in the role of a Security Officer:
• Attend immediately to all calls for assistance involving:
Those in fear of physical harm; Scenes of actual or suspected crime where personal injury is involved; Crime in progress; Fire alarms.
• Monitor CCTV systems and report, log and where necessary investigate, any untoward incidents in accordance with agreed protocols, policies and procedures.
• All crimes reported to, or discovered by the Security service will be investigated by them and/or the police service, depending on the circumstances.
• Respond to intruder alarms, inspect for signs of break in, and liaise with the Police.
• Carry out both internal and external patrols of the site

What are we looking for?
• Full training will be provided for the specific role, but we are looking for previous experience of working with the general public.
• Excellent communication skills, both written and verbal
• Ability to work autonomously, using own initiative, as well as part of a team
• Able to work in a fast-paced environment, where critical thinking skills are essential to take action in a timely manner where required

NTH Solutions is a wholly owned subsidiary company of North Tees and Hartlepool NHS Foundation Trust, established in April 2018 to provide estates, facilities and support services.

Our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

At NTH Solutions we work as a team, we support each other, learn from one another and have our patients at the heart of everything we do.

We are looking to employ honest, dedicated individuals to join our team, we recruit for values and together, we are North Tees and Hartlepool.

Process staff ID badges and access cards, and update details on the computer system following receipt of completed authorisation documentation and appropriate checks.

Carry out physical security patrols both internal and external, to include car
parking areas providing protection for buildings and properties.

To lock/unlock buildings and departments on a daily basis.

Monitor the issuing and receiving of departmental keys – log details as
applicable.

Maintain a log of incidents; make written reports of incidents and crime using a note book system, and transfer entries onto Security service logging system, Immediately reporting a crime or serious incident.

Provide assistance and direction to members of the public.

Receive reports of lost property and accept found personal property for safe keeping and maintain register of lost and found property. Take active steps to trace owners and restore their property.

To provide written reports, witness statements to the police. May be required to attend magistrates or Crown court to give evidence as applicable.










This advert closes on Monday 22 Apr 2024

Please see attached job description for full details

Reporting to the Healthy Lives Administration Service Lead, and supported by the Senior
Administrators and Medical Secretaries
- Be fully conversant with and adhere to all work related policies, procedures and guidelines, ensuring that all work outputs are completed as required and that all related targets and timescales are met.
- Use all appropriate technologies and equipment to their optimum functionality to assist in the provision of an efficient, effective and comprehensive administrative and secretarial service to
support the provision of care to patients.
- Ensure that any/all work outputs are produced to a high standard of quality that meets all of the organisations requirements for Information Governance and CQC and which is compliant with all associated national, regional and local policies, procedures and guidelines
- Participate in any/all associated training, development and appraisal processes relevant to post


Please see attached job description for full details

1. Be fully conversant with and adhere to all organisational policies, procedures and guidelines to assist in the provision of a comprehensive secretarial and administrative support service to clinicians and
their associated staff, to ensure the timely and effective processing of all patient related information, including clinic letters, reports, referrals, appointments, occasional minute taking etc
2. Under the direction of the Senior Administrator and through the effective use of all appropriate technologies and systems, be responsible for the effective and timely transcription of patient correspondence by ensuring that all medical transcription work is prioritised effectively in accordance with job type. Escalation to Senior Administrator should a backlog of transcriptions become apparent.
3. Turnaround times and target timescales and that all work outputs are completed to a high standard of quality and accuracy whilst meeting all departmental and organisational requirements for information governance, data protection and confidentiality

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.



We recruit for values and “Together we are North Tees & Hartlepool”

Please see attached job description for full details

4. Assist in the data entry and retrieval of results/information where appropriate through the effective use of available technologies and assist in the arrangements for chasing investigation reports, checking reports received and bringing results of key importance or abnormality to the PA or relevant clinical staff as and when required.
5. Assist in the organisation of the referral of patients for further treatment, investigations and appointments etc., in accordance with clinicians’ instructions.
6. Ensure any urgent work is completed within the specified timescales with escalation to appropriate levels of staff when required.
7. Assist in requesting, locating, collecting and returning of healthcare records using the appropriate Trakcare technologies by following the appropriate healthcare record tracking procedures, SOP’s
and trust guidelines.
8. Deal with any queries from service users including patients and their representatives, in a manner that is consistent with legislation, policies and procedures whilst demonstrating understanding,
empathy and discretion, checking patient and GP demographic details when in contact with patients and taking accurate written messages and passing more complex queries to relevant staff members where appropriate.




This advert closes on Wednesday 27 Mar 2024

A Vacancy at North Tees and Hartlepool NHS Foundation Trust.

An exciting development opportunity has arisen within our Hartlepool Elective HUB for a dynamic innovative individual to join our team of Advanced Clinical Practitioners as a trainee band 6 with the potential opportunity to extend your skills to an 8a post.

Our Hub is the first stand-alone Nurse led unit in the country and an excellent opportunity for the right person who is committed and passionate in promoting and driving services forward. There are lots of opportunities for development and training The candidate should be a professionally credible first level registered nurse with substantial experience of Elective Orthopaedic and Surgical Care. A well-respected professional and experienced clinical nurse who sets high standards and leads by example to motivate and empower others.

As part of this training post you will be required to support the Advanced Clinical Practitioner with the delivery of care within the field of Elective Care both Surgical and Orthopaedic.

Working with the local and nationally agreed frameworks whilst developing your practice to enable you to have the ability to exercise independent judgement to assess, investigate, diagnose, plan, implement and evaluate the clinical care and management of patients within the Elective Care department.

As the trainee ACP you will be part of an alternative medical workforce model whilst undergoing and developing knowledge and clinical requirements relevant to the role.
• Main Duties and Responsibilities:
• Deliver and participate in the clinical care of patients in the elective care Unit at UHH and any deteriorating patient on UHH site .
• Prioritise health needs and intervenes appropriately.
• Recognise any deteriorating patients and escalate accordingly
• Transfer unstable patients across site or to another centre accordingly
• To be professional and legally accountable for all work undertaken to practice at an advanced level of professional autonomy and accountability that is within Trust policies and the Nursing and Midwifery Code of Conduct (2008) or the Health & Care Professions Council (HCPC).
• To develop a level of advanced and comprehensive health assessment skills based on a specialist body of knowledge under supervision
• To assist in appropriately assessing, examining, investigating, diagnosing and treating patients, resulting in the safe management and appropriate referral or discharge of patients with undifferentiated and undiagnosed presentations.
• Assist with the management of patients within ward setting
• Develop the ability to identify the need for appropriate diagnostic tests and interpret the results.
• To identify and intervene proactively where circumstances contribute to an unsafe environment for patients, staff or relatives and escalate these to the Care Group/Departmental Risk Lead and / or Consultant Leads for Clinical Governance.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.



We recruit for values and “Together we are North Tees & Hartlepool”
• Work within the multidisciplinary team, with agreed medical, nursing and Trust protocols and guidelines.
• Manage own workload.
• Work as a member of the multidisciplinary team sharing in the responsibility for the provision of 7 days, 24-hour clinical care.
• Promote and adhere to the principles and practice of Clinical Governance.
• Demonstrate safe use of equipment and efficient use of resources.
• Demonstrate effective multidisciplinary team working and acknowledge the role of individual team members ensuring that expertise is seen as a resource within the team and the Trust.
• Utilise a developed knowledge of child protection and vulnerable adult safeguarding procedures.• NICE guidelines
• Assist in the development and implementation of Elective Care pathways and the expansion of these across the Trust working with individual specialist’s areas.
• Assist in the development and implementation of specific guidelines, protocols and standards.
• Contribute to multidisciplinary team guidelines.
• Continue to be proactive in the improvement of the working area by enhancing levels of evidence-based nursing, medical practice and the development of guidelines and protocols to ensure high standards of care are consistently maintained

Assist in developments within the ACP team.

• Contribute to clinical risk management
• Complete documentation and gather evidence relevant to clinical risk management.
• Anticipate, recognise and prevent situations that may be detrimental to self and the health and wellbeing of patients or staff.
• Adhere to and participate in the implementation of recommendations and guidelines related to Health and Safety at Work, Control of Substances Hazardous to Health Legislation and Control of Infection procedures.
• Implement and lead any actions to be taken in the event of an emergency with support from the Duty Clinical Practitioner
• Demonstrate correct moving and handling procedures following Trust protocols and guidelines.
• Be part of the emergency response on UHH site for peri arrest, cardiac arrest situations, and falls with injury
• Adhere to Trust and locally agreed policies, guidelines and protocols.
• Promote the concept of Clinical Governance


This advert closes on Thursday 11 Jan 2024

We are recruiting additional staff to help with our increasing workloadand we are looking for motivated and enthusiastic Clerical Officers to fill the hours.

The successful candidate must be willing to work a flexible 24 hour, 7 days a week, 365 days a year working pattern subject to the needs of the service.

Currently the opening hours for the Single Point of Access are Monday to Friday 8am – 10pm, Weekends and Bank Holidays 8am – 8pm and staff are allocated shifts incorporating these hours.

The post also comes with a requirement to travel Trust Wide to other locations, subject to the needs of the service and at times at short notice.



Main part of the role is data input of referrals and other documents received electronically within the patient record systems and by email, attaching documents from emails into the patient record and as a Telephone operator, taking calls from patients wanting to book visits / appointments in the patient record systems and from health professionals with queries. Work closely with clinical and therapy triage nurses. Book patients onto wards on calls from NEAS and GPs’ when on the Bed Bureau role.

Work to a shift pattern Monday to Friday 8 – 4 / 9 – 5 / 10 – 6 / 2 – 10 Weekend and bank holidays shift pattern 8 – 2 / 2 - 8

Some life experience as this role involves speaking to a lot of patients and their families re patients who are palliative and on the end of life process, as well as from families whose family member has passed away. These calls can be quite distressing at times.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.



We recruit for values and “Together we are North Tees & Hartlepool”

Main part of the role is data input of referrals and other documents received electronically within the patient record systems and by email, attaching documents from emails into the patient record and as a Telephone operator, taking calls from patients wanting to book visits / appointments in the patient record systems and from health professionals with queries. Work closely with clinical and therapy triage nurses. Book patients onto wards on calls from NEAS and GPs’ when on the Bed Bureau role.

Work to a shift pattern Monday to Friday 8 – 4 / 9 – 5 / 10 – 6 / 2 – 10 Weekend and bank holidays shift pattern 8 – 2 / 2 - 8


This advert closes on Friday 15 Dec 2023