Total 4 job vacancies by Rentokil Initial

To help to achieve this, we will provide you with a competitive base salary, highly rewarding commission structure and career opportunities.  You will also be given full product training, with hands on assistance from Sales Team.

In this role you will be responsible for:

• Respond to requests from sales and sales managers by preparing correspondence, presentations, reports and other special projects
• Assist key account owners to check and update account detail in CRM system (Icabs)
• Maintain and update CRM system (Icabs) inclusive of customer contact strategy tickets, customer complaint tickets, client retention ticket
• Coordinate and follow-up on customer orders for key account owners.
• Work with key account owners and credit control to manage and resolve customer related credit issues, follow through on expired PO, assist to validate PO detail and assist to chase outstanding PO
• Provide back-up support key account owners in preparing renewal contract, lost in trade correspondence e.g. lost unit/faulty unit and keep track of physical renewal status.
• Assist and support key account owners in preparing physical renewal paper work,  prepare document for reduction/termination submission, prepare credit notes or debit notes request form if required by Key Account Owners
• Use telephones to reach out to customers and verify order and account information
• Serve as a point of contact for key account customers with queries about services, products, orders and deliveries and provide support for key account owners, assist to liaise with BSS and admin on service and contract related issue. Liaise with the service planners to ensure timely deliveries upon request from Key Account Owners.
• Follow up with the key account owners on required documents and missing information
• Processing repeat orders via email or phone upon request by Key Account Owners
• Stay up-to-date with new service lines and innovation
• Communicate important feedback from customers internally and update Icabs customer information.

The ideal candidate will possess:

• Minimum 2 years of experience providing sales and customer service support in a service or retail environment. Candidate with sales or customer service background will be an added advantage
• Intermediate proficiency with the Microsoft Office (Word, Excel, PowerPoint)
• Ability to work independently, exercise good judgment and final solutions
• Organizational skills and attention to detail are critical as the individual will often face shifting priorities on multiple assignments
• Excellent verbal, presentation and written skills; ability to communicate and document complex processes in a clear and concise manner
• Strong interpersonal skills to demonstrate teamwork and flexibility while working with all levels of the organization
• Strong attention to detail with a high degree of accuracy
• Strong process orientation and analytical and deductive reasoning skills
• Ability to juggle multiple priorities, handle highly confidential information, and a self-starter attitude
• Understanding of sales performance metrics will be a plus
• Required valid driving license because driving is part of the job requirement for this designation

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives

• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial (M) Sdn Bhd 

Plot 23 (Building 1), Jalan Jelawat, 13700 Seberang Jaya, Pulau Pinang.

Rentokil Initial is one of the largest business services company with more than 57,700 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

We are looking for a motivated, dynamic Intern to support our Branch Support Service Assistant role (Service Scheduler/Planner) to join our team.

To help to achieve this, we will provide you with a competitive allowance & bright career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Assist to pickup inbound calls.
• Assist to handle complaint calls.
• Perform appointments calls to confirm service appointments.
• Check service backlogs, perform service re-planning and issue necessary tickets, etc.
• Docket compilation, prepare service schedule.

Duration: Depending on your university's requirement

The ideal candidate will possess:

• Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management course)
• Has own transport to travel to work on daily basis

• Monthly allowance
• Opportunity to be absorbed as permanent employee (based on your work performance)

Location of this branch:

Rentokil Initial (M) Sdn Bhd,

No. 1, Jalan Sungai Tiram 7, Taman Perusahaan Nyaman Mutiara, 11900 Bayan Lepas, Penang.

In this role you will be responsible for:

• Assist to pickup inbound calls
• Assist to handle complaint calls
• Perform appointment calls to confirm service appointments
• Check service backlogs, perform service re-planning and issue necessary tickets, etc.
• Docket compilation, prepare service schedule

Duration: Depending on your university's requirement

The ideal candidate will possess:

• Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in business-related course)
• Has own transport to travel to work on daily basis

• Monthly allowance
• Opportunity to be absorbed as permanent employee (based on your work performance)

Location of this branch:

Rentokil Initial (M) Sdn Bhd

No. 1, Jalan Sungai Tiram 7, Taman Perusahaan Nyaman Mutiara, 11900 Bayan Lepas, Penang

We are looking for a motivated, dynamic Business Development Executive - Outdoor Sales Consultant to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Sustainable Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial (M) Sdn Bhd 

No. 1, Jalan Sungai Tiram 7, Taman Perusahaan Nyaman Mutiara, 11900 Bayan Lepas, Penang